Eaton Vale Pick and Mix

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The Flexible Approach to Professional Development

www.go-moco.co.uk Moco (n), The moment when everything becomes clear. The point in time when realisation dawns and previous confusion is replaced with clarity.

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Hitting The ‘G’ Spot The ‘G’enius of ‘G’oals!

A must-have for managers, selfmanagers and go-getters!

Effective goal-setting is an essential, but often misunderstood and misused skill in business and beyond. The 'g'enius lies in understanding the purpose of clear goals and knowing how to formulate them in a practical way.

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Ideal For: Company Directors Senior & Middle Managers Leadership Teams Business Owners Principals Heads of Department

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This interactive session explores the role and importance of effective goals.

Fulfilment comes through understanding what success will look, sound and feel like, whilst identifying routes to success.

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Engage with Impact Presenting without the palpitations Whether you have 60 seconds or 60 minutes, delivering a presentation can be a daunting prospect.

A presentation is also a huge opportunity to get a message across with impact!

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Ideal For: Company Directors Business Owners Business Leaders Senior Managers Sales Teams Negotiators

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This session will help you to engage and inspire audiences, focusing on your topic of choice - however 'ordinary' it may seem.

Embrace the ‘fear’ step up to the mark and deliver .... every time.

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Assertiveness Putting yourself forward positively “Putting yourself forward” strikes fear into the heart of many people in certain circumstances.

Whilst we are all different, there are patterns which apply to us all.

Understanding these patterns helps to give us more control.

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Ideal For: Newly Appointed Staff Decision Makers Team Leaders Change Management Apprehensive Staff Aggressive Staff

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Assertiveness can be learned and developed.

This interactive session helps delegates to step up to the challenge, using real examples to help individualise the learning.

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The Power of Language (Cert 18) Contains strong language "Sticks and stones may break my bones but words will never hurt me"... or so the saying goes!

In reality, words can make or break us. The power of language is immense, it gives us the tools to insult or to inspire in an instant.

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Ideal For: Speakers & Presenters Managers Leaders Sales Professionals Negotiators Customer Service Staff

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This interactive seminar explores language, identifying effective ways of influencing through our words.

It is as easy to engage as it is to offend. This session is not for the faint-hearted or the easily shocked!

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Banishing Blame Objective problem solving When things go wrong it's easy to ask "Whose fault was that?“ Whilst it is important to identify what has happened to ensure that recurrences are avoided, it is essential not to slip into the 'blame game’

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Ideal For: Company Directors Senior Managers Middle Managers Team Leaders HR Professionals Leadership Teams

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This enjoyable, interactive workshop explores ways of banishing blame from an organisation, whilst maintaining objective, future-focused problem solving techniques.

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Dealing with Conflict Preventing and diffusing disputes The ability to avoid or diffuse difficult situations is something of an art.

Conflict, in or out of the workplace, can be stressful.

Large disagreements can stem from seemingly minor sources.

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Ideal For: Change Managers Customer Service Teams Front-Line Professionals Team Managers Team Leaders Education Professionals

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Understanding and applying a few straight-forward principles can make the world of difference.

This interactive session explores causes of conflict, identifying effective ways of diffusing tricky situations.

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The Challenge of Change Managing the wave of change.

Change is challenging, but, as with any challenge, opportunity often lies within.

It is how we deal with ‘the wave of change’, not the change itself that will determine the impact it has on us.

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Ideal For: Change Managers Company Directors Senior Managers Middle Managers Team Leaders HR Professionals

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Like a wave, change can control us, knocking us over, or we can use its momentum to drive us forward, to greater things.

‘The Challenge’ is riding the wave, changing traditional mindsets and choosing the direction we would like to go.

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Selling (Without the Squit)) Pro-active sales without ‘pushiness’ Selling can generate a strange feeling. Whilst sales drive any successful business, “selling” can often be thought of as pushy or callous.

‘Selling (Without the Squit)’ injects the feel-good factor back into proactive sales.

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Ideal For: Sales Professionals Customer Service Teams Self-Employed Business Owners Exhibition Staff Networkers

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If you see "Selling" as a necessary evil; if you want to know how to tie in proactive sales with genuine customer service; or even if you just want to banish the squit ... ...pop along to see selling from a whole new angle!

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Fitting it in ...

The time dilemma Juggling tasks can be frustrating and time consuming. Time pressures can make us feel like we are 'paddling hard, yet getting nowhere'.

The ability to say 'goodbye to the guff' and focus our attention on the 'right stuff' can make the world of difference.

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Ideal For: Professionals who are:“Rushed” “Overwhelmed” “Stressed” “After-Hour-Workers” “Under Pressure”

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This innovative session looks at effective techniques for fitting everything in. We explore the relevance of activities against outcomes, adopting simple strategies for making time count.

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Stress Busting Panic or Peak Performance?

We've all felt it at sometime or another, in differing amounts.

"Stress" can help us deliver our best performance or it can be completely debilitating.

Take a fresh look at stress - the causes, the symptoms, the good points and the bad points.

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Ideal For: Professionals who are:“Worried” “Overwhelmed” “Stressed” “Anxious” “Under Pressure”

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By understanding stress we can begin to use pros and avoid the cons.

Explore how to manage stress; to push boundaries and feel good, rather than running away from something that can be our greatest ally.

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Leadership Essentials The foundations for leadership success Leadership and ‘being in charge’ are not the same thing. This misconception is the downfall of many a new leader.

Effective leaders balance an ability to provide clear direction with a real understanding of their people. Great results ensue.

Ideal For: Company Directors Senior Managers Middle Managers Team Leaders School Principals Leadership Teams

This session provides an understanding of the foundations for leadership, supported by different leadership styles. It is a robust introduction for new and aspiring leaders.

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NLP in Business ‘Mumbo jumbo’ or ‘Must have tool’?

Neuro Linguistic Programming (NLP) seems to get mixed reviews.

Some see it as mumbo jumbo, some as something that has changed the way they live.

Our approach is pretty pragmatic.

NLP introduces ideas that can increase our awareness of others as well as our overall effectiveness.

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Ideal For: Business Owners Managers and Leaders Team Members HR Professionals Education Professionals Business Coaches

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This session provides some light-bulb moments.

Delivered in a down-to-earth, non-prescriptive format, ‘Introduction to NLP’ clarifies myths and provides a valuable insight into this useful area.

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Introduction to Coaching Facilitating excellence in others Effective coaching forms an important part of personal and professional development. Using a structured yet flexible approach to coaching empowers and involves individuals. Coaching has been shown to contribute significantly to increased performance.

Ideal For: Company Directors Senior Managers Middle Managers Team Leaders HR Professionals Business Coaches

This session focuses on the coaching models and mindset for success.

Interactive and enjoyable, this session puts the basics of coaching into practice.

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The Art of Influence Persuasion, passion or personality?

Some people just seem to ‘have it’. The ability to influence others is both an art and a science.

What is it that gives people the ability to inspire and influence behaviour? How can we use these skills ourselves?

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Ideal For: Company Directors Department Managers Team Leaders HR Professionals Change Managers Board Members

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This session identifies the key ingredients of influence.

From reciprocation to inspiration; compliance to social proof, we explore the ‘rules of persuasion’ and the art of influence.

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01603 513088

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Building The Team More than the sum of its parts...

Effective teams evolve over time.

This evolution can be carefully managed. Great teams really are greater than the sum of their parts. Understanding team roles and the nature of this evolution is a fundamental part of success.

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Ideal For: Company Directors Senior Managers Middle Managers Team Leaders HR Professionals School Principals

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This session identifies key team roles and explores ways of supporting the team through their evolution into a strong, cohesive, effective unit.

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Win : Win Negotiation Getting the best with what you have Sales, contracts, debts, buying, trading and training; negotiation skills offer far-reaching benefits.

Negotiation is a critical skill for optimising the performance, internally and externally, through structured communication.

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Buyers Sales Professionals Board Members Leadership Teams HR Professionals Relationship Managers

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This session shares ten fundamental ‘rules’ for successful negotiation.

Interactive, informal and fun, we look at negotiating ‘hard business’ in a light hearted setting.

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01603 513088

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Fishing for Business Catching the clients you want Taking your product or service to market is an art as much as a science. Whilst there are overarching guidelines that apply to all business types, different methods of selling will be appropriate for different products, services and customer types.

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Ideal For: Sales Professionals Company Directors Owner-Managers Relationship Managers Schools / Colleges Self-Employed

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Fishing for Business draws upon the analogy of fishing, to illustrate the variety of ways in which we can engage our clients. From 'trawling', to 'farming' and from the 'stock pond' to the 'specimen tank' these analogies provide lighthearted yet realistic insights into how we can approach our business sales.

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What people say.... ...about ‘Pick and Mix’ • • • • • • • • • • •

Excellent & good fun + useful & informative – M. Abrahams Really good. Helped me a lot with my work – D. Mills, Open Educational and enjoyable – M. Clayton , Broom Boats Good fun – good learning - Jean McNeil, NWES Amazing, as always! – Sanjay Shah, Expedia V. Enjoyable and informative – Peter Marron, The Forum Trust Learned loads! – Amelia Vargo, Frankly Digital Great session. Short, sharp & to the point – L. Todd, Just Aylsham Excellent. Thank you.  - Joe Mills, Navigator Very good – Nikki Smith, Norfolk County Council A very good training course, very experienced trainers. – J. White, National Construction College

The first stage of MoCo....

Lasting change starts in a single moment - we know this as the Moment of Consciousness; the first stage of the development process towards forming a ‘new normal’.

Pick and Mix offers many of these moments, by looking at familiar topics from very different angles. We promise that you will see each topic from a previously unexplored perspective!

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Professional Development Tailored to your needs Simply let us know the topics from this guide that grab your attention.

We will design and deliver an interactive, outcome focused programme to suit your specific needs and those of your people.

Using the broad and flexible facilities offered at Eaton Vale we will ensure that your programme is engaging, challenging, effective and fun.

Lasting change begins with a single moment.... Contact us to find out more.

info@go-moco.co.uk

www.go-moco.co.uk