MOBILE APP
Service management Support App mOBILE APP/IOS/ANDROID
USER INTERFACE Service managemenT Support App MOBILE APP | IOS | ANDROID
USER INTERFACE Name Of User
Dashboard
Dashboard
status bar
Form
Required Service
Office Management
Form
IT Service
Notifications
User informtion 1) Request Status 2) 3) 4) 5)
Submit 5 new
1) TOTAL USER 50 2) PUSH NOTIFICATION EVEN PHONE IS LOCKED 3) USER CAN ALSO UOLOAD FILE TO SEND ADMIN 4) USER CAN TRACK THE WORK STATUS 5) USER CANNOT EDIT THE REQUEST
Submit
Sent to Admin
Thanks Message To User Auto Message
ADMIN INTERFACE Service managemenT Support App MOBILE APP | IOS | ANDROID
ADMIN INTERFACE User List
Create User
Create Support Team Members
Service Requested. 1) ______________
Status Button
Assign
to
Anymember of Support Team
2) ______________
Status Button
Assign
to
Anymember of Support Team
3) ______________
Status Button
Assign
to
Anymember of Support Team
4) ______________
Status Button
Assign
to
Anymember of Support Team
Notifications
5 new
Form
User list 1) ______________
Detail
2) ______________
Detail
3) ______________
Detail
4) ______________
Detail
1) Admin Can Create user name & Password for all user 2) Admin Can Create & Edit user/member 3) Admin Can edit serve Request Form 4) Admin Can Send push notification to both user & member 5) Admin Can Manage Request List Datewise/ Status wise 6) Admin will get deadline notification automatically 7) Admin will be super admin and he can create sup admin, those can only see current request not history
Name of User Etc.
Support Team List
SUPPORT TEAM INTERFACE Service managemenT Support App MOBILE APP | IOS | ANDROID
SUPPORT TEAM INTERFACE Name Of User
Dashboard For Both
1) ______________
Detail
2) ______________
Detail
Office Management Team
3) ______________
Detail
IT Support Team
4) ______________
Detail
5) ______________
Detail
6) ______________
Detail
7) ______________
Detail
8) ______________
Detail
9) ______________
Detail
10) ______________
Detail
Notifications
5 new
Send Notification to Admin
IT Support can send push notification Directly to the user and admin will have copy of this
Complete form send bY admin submited by user with attached documents.
1) Support Team Will Receive work form admin with push notification 2) they will notifiy the status of work to admin 4 3) Team will send notification to admin if they required something 4) The Support Team will update the status of work, user & Admin can see the status
Thank You! Office# 210 , Abu Hail Near Al Qiadah Metro Station, P.O. Box: 88674 Dubai. Mobile: +971 55 4133450 - Email: sales@hubsol.ae Web : www.hubsol.ae