FCS Survey Report

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WHAT YOUR GYM MEMBERS WANT Our 2020 Research 700 Member Report Findings

The Fitness Operators One Stop Shop to running a REMARKABLE Fitness Club

www.FitClubSuccess.com


Member surveys reveal what actual members of your fitness clubs want to see. YOU provide access to these facilities and programmes; members reward you by giving you more money. Simple! On the following slides, we analyse real feedback from 2 Club Member Surveys…


Before you joined us, had you been a member of a fitness club before?


Which of these services would’ve helped you when you first joined?

A personalised programme created by a trainer in a 1:1 session.

Follow up sessions to check that you've mastered everything.

A programme created by a trainer in a group session.

1:1 sessions with a personal trainer.


What level of support would help you to stick to your programme?

A personal mentor to keep an eye on you throughout. Regular re-programme sessions with a trainer to keep you progressing.

Regular personal training each month.

Weekly training sessions at a convenient time with a small group of Regular clinics to teach you how to use different equipment and ways to train. members and a chosen trainer (A Tribe). 4-6 week training programmes specifically designed to help me Regular emails to keep you informed of things to help you achieve your goals. achieve certain goals & challenges (triathlon, fun runs, cycles etc).


What facilities do you like to use?


Which fitness services do you think you might be interested in taking advantage of in the future?

Swimming courses

Swimming courses


What equipment would you like to learn to use or be more knowledgeable in?


What are you looking to achieve from your current exercise programme?


Which of the following clinics might you be interested in?


Get in touch today to see how you can get involved in the Fitness Club Success Network!

The Fitness Operators One Stop Shop to running a REMARKABLE Fitness Club

www.FitClubSuccess.com

info@FitClubSuccess.com


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