MOBILE WALLET MAKING MONEY MOBILE
Working for everyone mbanking | mpayment | mcommerce
2.7bn
people in developing countries with no access to financial services1
2.1bn
people in Africa, Latin America and Asia with a phone but no bank account1
$215bn by 2015
value of Mobile Money transactions by 20152
200m by 2013
active Mobile Money users to double in the next two years3 Source References 1. DFID Summit to Help Unbanked People in Developing World 2010
THE OPPORTUNITY The global proliferation of mobile networks and phones has created a unique opportunity for banks, microfinance organisations, mobile network operators, payment processors and other network partners to make money mobile and cost effectively provide a range of financial services at a local level to both the banked and the unbanked in developing countries throughout the world.
2. Berg Insight 3. Juniper Research
EVERYONE CAN BENEFIT Mobile Wallets are the proven way to make money mobile in emerging markets. Whatever phone or network, whether banked or unbanked, Mobile Wallets provide increasingly sophisticated ways for anyone to manage their money: securely deposit and withdraw funds, transfer to family and friends, make payments, open savings accounts, access small loans, pay wages, top up mobile phones and buy insurance. As a result Mobile Wallets give providers access to a much larger pool of potential customers, and offers those customers and their communities the framework to improve and transform their lives.
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THE MONITISE MOBILE WALLET Monitise continues to invest significant time, technology and resource into building and evolving one of the most advanced, adaptable and complete Mobile Wallet solutions in the world. We recognise the short and long term potential for making money mobile in emerging markets and believe everyone and every country should enjoy the benefits it brings.
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Unlike many of our competitors who offer Mobile Wallet software with limited or no implementation support, we see Mobile Wallets as an ongoing service and commitment. So our wallet is part of an end-to-end but highly flexible solution combining our best in class Enterprise Platform, unique Network Approach and managed services. This provides everything necessary to run a Mobile Wallet solution, including the optimal level of support, delivering pragmatic services today and a clear line of sight to the future of Mobile Money in any country.
MOBILE WALLET DELIVERS YOUR CUSTOMERS GAIN • Simple user interface,
any phone, any network
• Stand-alone ‘virtual account’ or in
conjunction with a bank account
• Competitive choice of services from a
range of providers
• Comprehensive cash/payment-in and
payment-out services (including salary) to
users and non-users
• Range of additional financial
services including savings, insurance,
pensions and international remittances
• Secure service messages and alert
features e.g. low balance thresholds
• On request balances, recent
transactions and mini-statements
MOBILE WALLET DELIVERS OUR PARTNERS GAIN Agent Network
Reporting
Integration
Our wallet solution helps you create and manage a country wide agent network, to allow your customers to deposit and withdraw cash easily.
A powerful analytical tool enables regulatory compliance, fraud prevention and customer monitoring in real-time.
Monitise is connected to payment infrastructures around the world such as Visa Net, national ATM Switches and core banking systems.
Customer Management
Business Continuity
Rules Engine
Patent protected technology enables customer registration, verification and ongoing management.
Comprehensive disaster recovery and 24/7 service availability come as standard with Monitise.
Liquidity Management
Security
The technology can be configured simply and quickly to create multiple customer segments and different commission structures to meet your business demands.
Automated monitoring ensures there is always sufficient cash in the agent network to deliver a consistent customer experience.
Bank grade security ensures the customers’ money is safeguarded at all times.
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WHY CHOOSE MONITISE Our Proven Platform The result of a technological focus spanning a number of years, the Monitise Enterprise Platform is an evolving hardware and software technology resource that contains the sum of our expertise and knowledge at any moment in time. It is the bedrock of our business, providing the starting point for all our Mobile Money projects. Created in some of the most heavily regulated environments in the world. It is highly flexible, proven, secure and quite simply best in class. We offer the choice of provider owned or shared platforms, tailored to the specific needs of those involved. In either instance the complexities of a Mobile Wallet ecosystem task are hugely simplified and costs and risks significantly reduced, as the core research and development has already been done and proven time and time again. With a shared platform the costs are further reduced by division among participants, yet each retains and will offer their own individually tailored financial service and brands to their customers.
Our Network Approach
End-to-End Services
The Monitise Network Approach creates opportunities for all our clients to connect to other partners and build better propositions. From a single local network to a network-of-networks that span the globe, all are equally important. Our vision is that anyone can manage their money and connect with anyone, wherever they may be in the world and whatever device they are using.
Our world class teams provide a completely flexible end-to-end programme of implementation, design & development, managed services, adoption, support and customer interface management. This allows our partners to precisely select and integrate the ideal complement to their in-house resources.
Mobile Wallets are typically concerned with creating and establishing an efficient countrywide network, using existing infrastructure where possible and offering the potential to leverage existing investment in mobile financial services. As a matter of course we do this with a view to the future, ‘laying the rails’ for expansion and potential wider integration.
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This approach always guarantees the widest possible reach. It facilitates customer engagement and revenue generation by enhancing your service, encourages local partnerships with leading incumbents for mass-market access and creates the opportunity for collaboration with global players.
Our suite of proven delivery tools include service design and platform configuration. This includes hosting, network connectivity, device compatibility and disaster recovery services. Plus a full regulatory compliance framework and distribution and commercial services such as call centre and agent network creation and management. Most customers use our end-to-end capability to get the Mobile Wallet that matches their needs with no impact on internal resources. But there are providers who wish to deal with some aspects in-house, so we provide a range of cost effective delivery models, enabling adoption of the most appropriate level of outsourced support to match needs, operational strategy and budget.
MONITISE GLOBAL REACH
United Kingdom North America
Europe
Asia Pacific
India Nigeria Indonesia
Moving towards our vision, we inevitably enjoy an expanding global presence with a growing number of international partners. Whatever it takes, wherever it takes us, Monitise has established its reputation by delivering to each partner the optimal Mobile Money solution. With unrivalled speed to market, bank grade security and complete scaleability built-in, as a matter of course.
Each relationship is different, yet by definition, each Monitise Mobile Money solution embraces all phones, devices and networks and delivers pragmatic services today along with a clear line of sight to the future. This enables banks and financial institutions to align and establish themselves as central to Mobile Money. Each network partner can confidently develop not just the services they require, but the infrastructure to help those services flourish. As a result, in combination our partners represent an unprecedented and diverse mbanking, mpayment and mcommerce portfolio. Wherever a potential partner does business, whatever their Mobile Money objective, Monitise is best placed to maximise its value for everyone.
WORKING WITH MONITISE Bank grade security Valuable and innovative customer propositions can be built with confidence on a system developed in some of the most heavily regulated financial services environments in the world.
Any device, any network From the simplest to the smartest, commitment to total inclusivity optimises the benefits for everyone and provides unlimited structural scope for brand reach and stretch.
Futureproof roadmap of services Strategy and future ready solution offers each partner the means to confidently plan, develop and deliver their service offer and partnership mix.
Unparalleled speed to market The tools, skills and technology are in place to minimise the development process and facilitate best in market status from day one in a fast moving environment.
Total service scaleability Local or global, niche or mass market, an approach that delivers what is required now and whatever new markets and network partnerships demand in the future.
Low commercial risk Repeatedly proven ability to deliver along with reduced upfront research and development costs means made-to-measure Mobile Money services can be confidently and cost-effectively developed. 06
Monitise has a dynamic global vision. To make money totally mobile across the world. In partnership with many of the world’s leading businesses we’re working towards it. If you would like to find out more about how we can realise your Mobile Money plans, please get in touch.
www.monitise.com +44 (0)20 7947 4300 Follow us @MonitiseGroup