Montgomery Business Journal - July 2020

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MONTGOMERY BUSINESS JOURNAL J U LY/ A U G U S T 2 0 2 0

MBJ

MONTGOMERY AREA CHAMBER OF COMMERCE

PLUS

+

HIGHER ED UPDATE

MGM'S ENERGY INDUSTRY

RECOVER TOGETHER MGM LEADERS WORK HAND-IN-HAND ON COVID-19 RECOVERY


Telehealth brings the doctor to you.

With our Telehealth service, The Jackson Clinic makes it simple and convenient to see a physician from the comfort of your home – or wherever you go. It’s available to the whole community, from Greenville to Prattville. And new and current patients are welcome. Just visit us online and schedule your appointment to talk with a See a primary care physician or specialist on your tablet, laptop or smartphone.

doctor on your video device. Primary care physicians as well as a full range of specialists are available. Whether you prefer to visit us virtually or in person, we’re here to help you and your family stay healthy. To learn more about Telehealth, visit JacksonClinic.org.



49

CONTENTS JULY/AUG 2020

THIS ISSUE: Staybridge Suites Montgomery - Downtown offers the amenities of an extended stay in the heart of Downtown. All suites offer fully equipped kitchenettes and living spaces that will certainly make you feel at home whether you’re traveling for work or leisure. Conveniently situated at the I-65 and I-85 interchange to allow for easy navigation around the city. Within steps of historic and entertainment district, this location is ready to help all travelers experience the Capital City.

ON SITE AMENITIES:

10 44 49 64

Power Play: Energy Industry Overview Recover Together MGM Tourism Update: Staycation 2020 2020 Higher Education Update

26 Investor Profile: Bruce Crawford 28 Member Profiles: Beth J. Petty, Andrew Thrash and MeKeisha Thomas 35 Military Profile: Col. Craig Drescher 38 GiveBack: Doing Good Together 42 #myMGM: MGM Impact Makers 80 Small Business Briefcase: The New Normal in Working Remotely

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CHAMBER NEWS:

82 Connect: Chamber News 84 Connect: Chamber FAQ 86 Members on the Move 88 Members in the News 90 Business Buzz 93 Ribbon Cuttings 93 New Members 94 Intel

(334) 532-0700

275 Lee St, Montgomery, AL 36104


S


MBJ

THE NUMBER ONE BUSINESS SOURCE FOR MONTGOMERY AND THE RIVER REGION

MONTGOMERY AREA CHAMBER OF COMMERCE PRESIDENT Anna B. Buckalew CHIEF ENGAGEMENT OFFICER Jina Miniard

exploreMedia PUBLISHER Pam Mashburn

MANAGING EDITOR Jennifer Stewart Kornegay

ART DIRECTOR Erika Rowe Tracy

DESIGN Heather Cooper, Shelby Berry Shubird

CONTRIBUTORS EDITORIAL Jennifer Stewart Kornegay, Arthur DuCote, Ryan Skipper and Adam Stephenson PHOTOGRAPHERS Bryan Carter, Nick Drollette, Robert Fouts, Donna Wallace King, Grace O'Connor, David Robertson Jr. ON THE COVER Montgomery Chamber Small Business owners. Photography by Grace O'Connor. ADVERTISING & COMMUNICATIONS Christina Bennett exploreMedia / 334-578-7810 MONTGOMERY BUSINESS JOURNAL c/o Montgomery Area Chamber of Commerce Post Office Box 79, Montgomery, Alabama 36101 Telephone: 334-834-5200 • mbj@montgomerychamber.com © Copyright 2020 exploreMedia and the Montgomery Area Chamber of Commerce. All rights reserved. Reproduction in whole or in part without written permission is prohibited. MONTGOMERY AREA CHAMBER OF COMMERCE MISSION STATEMENT

The Montgomery Area Chamber of Commerce catalyzes business and community leadership to improve the economic prosperity and ​quality of place ​of Montgomery and the River Region. ​

The Montgomery Business Journal (USPS NO. 025553) is published bi-monthly by exploreMedia for the Montgomery Area Chamber of Commerce, 41 Commerce Street, Montgomery AL 36104, (334) 834-5200, www.montgomerychamber.com. Periodicals Postage Paid at Montgomery, Alabama, 36119+9998, USPS NO. 025553. Volume 12, Issue 5. POSTMASTER send address changes to Montgomery Business Journal, c/o Montgomery Area Chamber of Commerce, P.O. Box 79, 41 Commerce Street, Montgomery, AL 36101, or email mbj@montgomerychamber.com. The Montgomery Business Journal welcomes story ideas from its readers. Email to: editor@montgomerychamber.com. Subscriptions are a part of the Montgomery Area Chamber of Commerce dues structure. Subscriptions and bulk subscriptions can also be purchased per year at www.montgomerychamber.com/mbjsub.



CHAMBER NEWS

Events +

MA RK YO UR CALENDAR S FOR THE SE UP COMING C HAMB E R E V E NTS

DON'T MISS THIS

WE'RE HERE FOR YOU! 2020 CALENDAR OF EVENTS & CHAMBER PROGRAMMING Throughout COVID-19, traditional Chamber

PROGRAMMING & EVENTS

programming and events have been put on hold, but as we transition to recovery and reopening, we are re-evaluating our plan. We look forward to connecting with you like never before and are excited to announce that we will continue live, in-

SEPT

22

Diversity Summit, 8 am-3:30 pm; MPAC

person events during the third and fourth

The 2020 Diversity Summit is the

quarter of 2020. We invite you to continue

premier conference in the region

to connect and engage with us, so mark

for Human Resource professionals,

your calendars now.

building leadership capacity and culture champions alike. Our speakers,

AUG

04

Military Appreciation Day – August 4, 5, 6; 9 am-4 pm at the Montgomery Zoo

The Chamber's Military Appreciation Day at the Zoo is a fun day for all military personnel and their families. With a valid

panelists and tactical workshops will empower participants to gain a deeper understanding of how diversity, talent and innovation shape and impact the future of our community. Presenting Sponsor: Martha’s Place

entire family can enjoy a great day at the Because of COVID-19, the event

Join us for these upcoming 2020 events.

will span three days, and only 700 tickets will be available each day, so

State of the City & County –

registration is required. Register now at

October 21, 7:30 am-9 am

montgomerychamber.com/events.

at the Renaissance Montgomery Hotel

Presenting Sponsor: Guardian Credit Union

20

OCT

08

Chamber Golf Classic , 7 am-7 pm at Wynlakes Golf & Country Club

Conversations & Connections: Empowering Women – October 28, 11:30 am-12:45 pm

Region’s premier business golf tournament.

This engaging and impactful speaker

Come network on a beautiful golf course

series specifically targets women in

with Chamber members, elected officials,

business who wish to build a strong

community leaders and potential clients.

network, inspire one another to achieve

The flights usually sell out, so register now!

individual potential, support each other

Presenting Sponsor: Wynlakes Golf & Country Club

in business endeavors and create August speaker will be the first Chief

Presenting Sponsor: Baptist Health

The Chamber Golf Classic is the River

Wynlakes Golf and Country Club

a legacy through mentorship. The

Grant Writing 2.0 – August 25, 1-4:30 pm Are you a nonprofit looking for specific grant money for a program? If so, this is the class for you. This proposal workshop is for those who wish to strengthen their grant writing skills and learn how to master the techniques of preparing and writing winning proposals to various funding agencies.

Save the Date:

Montgomery Zoo with FREE admission.

AUG

Sponsored By: exploreMedia

Presented by: River Region United Way

military ID (active duty and retired), the

Conversations & Connections: Empowering Women, 11:30 am-12:45 pm at

Chamber Orientation – August 12, 8-9 am This informal orientation allows members to connect and engage with the Chamber and give a brief overview of their business or service. It is the perfect opportunity to get plugged into the community and involved in some of the Chamber’s initiatives that impact the local business community.

at Wynlakes Golf and Country Club Presenting Sponsor: Jim Massey Cleaners and Laundry

148th Annual Meeting – December 8, 11:30 am -1 pm at the Montgomery Convention Center

PLEASE NOTE: Please know that safety continues to be top of mind and very important

Master Sergeant (CMSgt) Bernadette M.

to us all. We will continue to adhere to all state orders and follow strict guidelines to keep you

Hollinger, Command Chief of the 187th

and the attendees safe at every event.

Fighter Wing, Dannelly Field, Alabama.

additional programming and events will be added back to the schedule, so please check our

Presenting Sponsor: Jim Massey Cleaners and

calendar of events page montgomerychamber.com/events for a complete list of events.

ALSO: As we continue to navigate the “new” normal,

Laundry

8 MONTGOMERY BUSINESS JOURNAL




Industry Overview: ENERGY

P WER

PL Y

The River Region’s energy industry goes beyond generating the power that runs our lives and businesses, serving as a conductor of increased connection and charging up our economic development efforts.

Her counterparts at other energy utilities have the same thoughts at the top of their minds. Horace Horn, Vice President of External Affairs at PowerSouth, echoed Sanders. “We’ve been heavily involved in a lot of new infrastructure in Montgomery, keeping up with the growth,” he said. “We pretty consistently have projects going

Walking into a room, flipping a wall switch

on across the River Region to ensure we

and instantly being greeted by a flood of

keep up-to-date on power delivery,” he

light is a daily occurrence for most of us.

said.

We never expect that the result of our minuscule, muscle-memory movement will

ECONOMIC DEVELOPMENT DRIVERS

ever be any different. We take our ready

Yet “keeping the lights on” is not their

and lightning-fast supply of electricity for

sole focus. These companies contribute

granted. It’s the same when our gas stove

more than the products they generate and

gives us a blue flame in response to a

distribute; they’re all key players in our

simple knob twist. Or when reliable warm

area’s quest to bring new business here

water flows free from the faucet. In today’s

and also aid in supporting the expansions

world, the energy that powers countless

of companies already here, creating

facets of our lives stays in the background;

jobs and building our tax base, as Gary

we only think about it when it’s gone.

Harrison, CEO/General Manager of Dixie

instinctive reaction to dark followed by a

Electric Cooperative explained. Leslie Sanders, Vice President of Alabama Power’s Southern Division,

“One of the most obvious benefits we

thinks about it every day. “We take very

[the energy industry] offer is job creation.

seriously our mission to serve every

We not only create jobs through our

customer safely, reliably and at the best

own employment opportunities, but also

price possible,” she said. “That’s why

through economic development efforts,”

system improvements that can minimize

he said. “By consistently maintaining

any outage — were it to occur — are our

system reliability levels above 99 percent

ongoing initiatives.”

and keeping rates economical, we

11 MONTGOMERYCHAMBER.COM


Industry Overview: ENERGY

help make it appealing for commercial businesses and industrial manufacturers to locate in our area, which creates even more jobs.” Fred Clark, President and CEO of Alabama Municipal Electric Authority, agreed. “Electric utilities are foundational for our community and all communities as they relate to economic development,” he said. “We provide a low-cost reliable resource that invites industry to locate here and allows it to sustain itself; we are

UPDATE: YOUR CHAMBER #ATWORK

“The Chamber provides an invaluable service to Montgomery. For our company, it provides information, expertise, networking opportunities and so much more. Montgomery’s Chamber of Commerce is truly a hub for the business community, and we are proud to be a part of it.”

a critical infrastructure element.”

– Leslie Sanders, Vice President of Alabama Power’s

Horn pointed to recent economic

Southern Division

STATE OF THE INDUSTRY

“The state of the natural gas industry is strong, and the estimated future supply of domestically produced natural gas is enough to support America’s diverse energy needs for more than a century. From

development efforts — and wins — that PowerSouth played a part in. “We’ve been

system and working on entertainment and

our research, we know that

very involved in the water project coming

quality of life projects for this area.”

two very important things to consumers are the importance

to Montgomery and, along with many others, we were majorly involved with the

And while gas and electric companies

of choice and the ability to save

work to bring the F-35 jet to Montgomery,”

have been and remain competitors,

energy and money. In Alabama,

he said.

according to Henderson, pure motives

we’re continuing to look at

prevail when it comes to enhancing

ways to provide safe, reliable

Southeast Gas has also been instrumental

prosperity in our community. “Now more

and efficient energy to new

in boosting the area economy, as CEO

than any time in the past 20 years, the

communities and industries.”

Greg Henderson explained. “The utility

energy industry is working together

providers often work collaboratively to

on behalf of communities,” he said.

create a strong appeal for industries

“Collaboration is key, and from economic

hoping to locate in the region,” he said. “In

development and industrial recruitment

particular, Southeast Gas and other energy

to energy efficiency programs and

providers recognize the benefit of a

community support, we are trending

strong community and consider that when

toward ways to strengthen and grow the

offering incentive packages for potential

River Region and Alabama together.”

–Brian Davis, PE, Regional Manager, Spire

new industry, as well as existing industry.”

CHANGES & CHALLENGES Alabama Power’s massive mega-watt

Our utilities’ ability to deliver the energy

role in the River Region’s economic

we need and want has improved

development is common knowledge,

greatly through the decades, and today,

and Sanders outlined why that will never

technology is bringing benefits like smart

change. “We work hard to partner to

and automated metering. “This allows

bring business to the area because

consumers to instantaneously see what

we know that every business, large

their energy use is, and if needed, make

or small, that decides to locate here

adjustments for energy conservation,” said

becomes an opportunity for someone,”

Clark. “This has been deployed and will be

she said. “Perhaps it brings a new job,

deployed further, giving consumers more

a better-paying job, a new skill, a new

and more knowledge.” Usage monitoring

technology, and the benefits just continue

also helps consumers notice variances

to expand. Related to this, our mission also

that could be indicative of an issue with

includes focusing on the K-12 education

their systems and appliances. Automated

12 MONTGOMERY BUSINESS JOURNAL

“The natural gas industry is strong and stable, with plentiful supply, historically low wholesale prices and demand for the fuel continuing to grow. Technology is advancing, and the natural gas industry is positioned to be part of balanced energy solutions to reduce carbon emissions while still protecting consumer choice for heating and cooking.”

– Greg Henderson, CEO of Southeast Gas


Preserving Alabama’s natural resources starts in our backyard. Did you know longleaf pines are home to roughly 120 endangered or threatened plant and animal species? That’s why Alabama Power is working hard to help them grow. We’ve teamed up with partners across our state to preserve the natural resources that make Alabama a great place to put down roots – especially if you’re a longleaf pine. AlabamaPower.com/Environment

© 2020 Alabama Power Company

13 MONTGOMERYCHAMBER.COM


Industry Overview:

ENERGY

SPEED OF LIGHT: “Technology has changed our industry tremendously. We used to get reports from control rooms at power plants and substations every 15 minutes. Today, we get that same information every two to three seconds.”

sooner rather than later. “The cost of electric cars is decreasing, and the battery charges are lasting longer,” he said. While most evolution in the industry has

STATE OF THE INDUSTRY

been positive, Harrison pointed to a challenge: changing regulations. “When our power supplier is faced with new regulations pertaining to generation sources, we also have to consider the economic impact of these changes

- Horace Horn, Vice President of

on our cost of providing service,” he

External Affairs at PowerSouth

said. “This means finding a balanced approach that will allow us to avoid or minimize rate increases to our

meter reading has streamlined

UPDATE:

members.”

“The industry is well-positioned to meet the future demands of a rapidly changing economy in

operational processes, too, allowing utilities like Dixie Electric to offer

FOOT ON THE GAS

options like prepaid electric service.

One major shift in the electric energy industry is the root source of the power

Southeast Gas makes use of new

it provides. Once primarily coal-fired,

metering tech as well and also heavily

today’s power plants have moved to a

relies on technology, including

different fuel mix. “Twenty years ago,

ultrasound, to track and trace gas

we used 75 percent coal, and that

pipelines to prevent damage, plus

has changed dramatically,” said Horn.

methane-detection systems to identify

“Most new generation is now natural

leaks before an accident occurs.

gas.” Clark noted that AMEA’s power

Montgomery. While addressing short-term needs, our company's leadership is also thinking beyond just the next few years to ensure we are investing in the people and technology to meet those future demands.”

– Leslie Sanders, Vice President of Alabama Power’s Southern Division

generation is now about 35 percent Other advances have put electricity on

coal, and by 2026, it won’t have any

wheels, as the number of electric cars

coal generation in its fleet of resources.

on the road continues to accelerate. This move is a direction all electric

The switch has largely been driven by

utilities are watching. “It’s causing an

natural gas’ greater cost effectiveness,

increase in the installation of charging

a plus that has pushed the industry to

stations,” Harrison said. “It will be

be, according to Horn, currently “very

interesting to see how this trend moves

dependent” on natural gas. While being

forward in the future.”

so tied to one fuel could be an issue, he believes the industry is coping well.

Clark noted that expansion in this area is a “when,” not an “if” proposition.

The continual decline over the last

“Electric vehicles are coming, and

20-plus years in the cost of natural

they will be part of our future,” he

gas is an obvious plus for natural gas

said. “They’ll reduce emissions and

companies like Southeast Gas, and is

be economical resources for our

primarily due to ease of access. “In the

communities. The real question

late 1990s and early 2000s, access

is timing.” Clark believes recent

to natural gas was limited primarily to

developments will bring more growth

traditional drilling resources, which continued on page 18

14 MONTGOMERY BUSINESS JOURNAL

“I would say that overall, our industry is strong. Obviously, electricity is a commodity that people depend on every second of the day, so there will always be a need for economical, reliable energy.”

– Gary Harrison, CEO/General Manager of Dixie Electric Cooperative


Industry Overview: ENERGY

HERE & NOW:

NOTABLE PROJECTS Alabama Power has proven a powerful partner with the City of Montgomery, working with city leaders to create a brighter future through the Smart City and Innovation District initiatives. “Working closely with the City of Montgomery, we are continuing to replace all city lights with brighter,

Chamber of Commerce to bring a

Sanders elaborated on the long-term

more efficient LED lighting,” said Leslie

number of Smart City offerings to the

impacts of these efforts. “The goals

Sanders, Vice President of Alabama

downtown area,” she said. “We’re also

are to enhance digital City and County

Power’s Southern Division. “That project

expanding to meet the needs of our

services to improve overall quality of

should be completed early next year.”

military partners and contractors. The

life, leverage data to spur economic

new high-tech economy booming in

development, enhance telemedicine

Other aspects have included the

Montgomery is a direct result of the

capabilities and expand extracurricular

increased installation of fiber, as

faster, more secure, opportunities

STEM offerings for Montgomery

Sanders explained. “Excess fiber is

afforded by fiber and the phenomenal

students,” she said.

now being used in partnership with the

team that the City, County and Chamber

City of Montgomery and Montgomery

put together.”

www.gotscrap.com 334-272-0767 430 Air Base Blvd. Montgomery, AL 36108

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15 MONTGOMERYCHAMBER.COM


I N DU STRY Leader | Energy

Southeast Gas When was your company founded? 1952 How many employees do you have in the River Region? 15 What are your primary products and services? Southeast Gas is the natural gas provider for 35 communities in 19 counties in Southeast Alabama. The company was formed as an economic development arm for the region, allowing a unique approach to recruiting industry to the area. The company works closely with its owner cities and its additional 21 franchise service cities and towns to market the region to prospective manufacturers and businesses. The company is also a natural gas appliance retailer and provides technical and installation services for Southeast Gas customers.

resources to local education through its Give Back to Schools initiative. In addition to contributions over the past several years in excess of $1 million, company employees are also active volunteers within the local schools and provide multiple community service scholarships to area high school students each year.

Milestones & Honors: Southeast Gas is the current recipient of the American Public Gas Association’s (APGA’s) System Operational Achievement Recognition award, which recognizes natural gas systems that have achieved excellence in the operation of their natural gas utility. The company and individuals from its leadership team are also the recipients of several national awards from APGA in previous years for excellence in leadership, marketing and safety.

What sets your company apart from the competition? As a locally owned utility, Southeast Gas offers personalized service that gives consumers a heightened confidence. Southeast Gas also invests hundreds of volunteer hours for local organizations in the region and contributes financially to local groups. Southeast Gas commits significant

10701 Vaughn Road / Pike Road, AL 36064 (334) 530-8811 / southeastgas.com

16 MONTGOMERY BUSINESS JOURNAL


17 MONTGOMERYCHAMBER.COM


Industry Overview: ENERGY

made pricing of the commodity strongly dependent on weather and other external conditions. As an example, hurricanes during that time greatly impacted access to natural gas and drove the price to unprecedented highs,” Henderson said. “Since that time, technology has advanced, and access to natural gas from multiple sources is plentiful.” Another industry challenge is also related to costs, notably their rise. “Everything we build can be expensive: new lines, new substations and more. We have to keep up with these things, and technology can help us, but new technology is expensive too, so it is now a large part of our budget,” Horn said. The expenditures that are necessary to continue business require a lot of capital. “So, we have to stay financially

YOUR CHAMBER #ATWORK

“We operate over about two-thirds of Alabama, but in the River Region, we look at the Chamber as our go-to; it is the engine that drives business here. We have long supported it and been behind it, providing leadership and resources and being a proud partner with the Chamber as its team does a wonderful job leading the business community and its efforts in our area. The River Region is a better place because of the Chamber and its work.” – Horace Horn, Vice President of External Affairs at PowerSouth

RIVER REGION RISING UP COVID-19 RESPONSE “COVID-19 has truly changed all of our lives. Within just a three-week period, many businesses were asked to close, school kids all became involved in distance learning, social gatherings became online chats and virtual meetings, and the list goes on. As a member of this community, I am so proud of the way we all have responded. We’ve got remarkable healthcare heroes working on the front-lines, first responders, including

stable and strong,” he said. The good

utility workers and those in the

news? PowerSouth is, and Horn says prosperity is on the horizon for the

At the same time, during the “safer at

Department of Human Resources,

sector overall. “There will always be

home” and “stay at home” periods in

working through trying times to keep

changes and challenges, but I still see

March, April and early May, residential

us all safe. We’ve seen businesses

a bright and comfortable future for the

energy use rose, according to Clark.

altering their operations, but still

entire industry,” he said.

Ditto for Southeast Gas. “Our residential

finding creative ways to serve

accounts in collections have risen,”

the customer and keep people

COVID-19 IMPACTS

Henderson said. Aware of the financial

employed. We’ve got government

COVID-19, a challenge that very

crunch this may put some residential

leaders working to know and

few saw coming, has changed the

customers in, thanks to virus-related

address needs, and the not-for-profit

complexion and outlook of businesses

job losses, Southeast Gas waived late

community helping to meet whatever

across the state, which in turn affects

fees and suspended disconnections for

need might arise. Hopefully when

— and is affected by — the energy and

non-pay customers for a limited amount

this is published, we’ll be back to

utility industry. “With the closures of

of time.

‘normal.’ What I hope we never lose, however, is that problem-solving

businesses, there has been an impact on our revenue because we’ve not been

While Clark was quick to say that

spirit that has embraced our entire

selling energy to those places,” Clark

this uptick did not make up for the

said. “What this shortfall really does,

commercial and industrial load

how big it is, is still somewhat unknown

reduction, he remains optimistic about

at this point.”

recovery in the wake of the pandemic.

community over the past month.” – Leslie Sanders, Vice President of Alabama Power’s Southern Division, commenting in April 2020

“I believe that things are improving Henderson is seeing similar losses

and will continue to improve,” he said.

and for the same reasons; right now,

“I hope our hot weather drives up

Southeast Gas is anticipating a direct

revenues and kills the virus.”

impact to its revenues for the year. “We expect this amount to grow,” he said.

continued on page 22

18 MONTGOMERY BUSINESS JOURNAL


Industry Overview: ENERGY

SMALL CHANGE CAN SAVE

BIG $$

Switching to more energy efficient LED lighting in your office and other facilities can equal major savings on your utility bills. We asked Robert Jones, Owner of LED Solutions, how and why and asked former Chamber Chairman and State Farm Agent Willie Durham how working with Jones’ company has reduced his business’ energy costs.

WHAT DOES LED SOLUTIONS OFFER? Jones: We are a “turn key” energy company offering investmentgrade energy audits, savings assessments and lighting service contracts that allow your energy savings to pay for your lighting upgrade.

HOW DOES USING YOUR SERVICES BENEFIT A BUSINESS? Jones: There is zero capital investment, zero maintenance and zero risk. We guarantee the savings in an off-balance-sheet transaction.

HOW MUCH CAN A BUSINESS TYPICALLY SAVE ON ENERGY COSTS WHEN THEY SWITCH TO LED AND WHY SHOULD THEY USE YOUR COMPANY TO DO IT? Jones: A good rule to calculate for most facilities: HVAC is 60 percent of your total power bill. We reduce the remaining 40 percent by 70 percent. For example, if

A BRIGHT IDEA

your monthly power bill is $5000, $3000 is for HVAC, and we would reduce the remaining $2000 to $600, saving your company $1,400 per month.

WHEN DID YOU MAKE USE OF LED SOLUTIONS SERVICES? Durham: October 2019. The company provided a proposal to retro fit all fixtures throughout my office.

WHAT BENEFITS AND SAVINGS HAVE YOU SEEN SO FAR? Durham: The proposal was to reduce my energy cost by approximately 68 percent annually. Also, it would reduce the amount of heat being transmitted by current lights as well as provide brighter/cleaner lighting for my office. It did all of that, and my initial cost will be recouped within an 18-month period.

19 MONTGOMERYCHAMBER.COM

YOUR CHAMBER #ATWORK

“Our Chamber membership allows Southeast Gas to support local businesses through sponsorships and events. It allows us to be a part of bigger conversations, as well as smaller, intimate discussions on the things that matter to the River Region and beyond. Our membership allows us to be a part of something bigger than us. It allows us to contribute to the growth and success of Montgomery and the region.” – Greg Henderson, CEO of Southeast Gas


20 MONTGOMERY BUSINESS JOURNAL


I ND U ST RY Leader | Energy

Alabama Municipal Electric Authority (AMEA) When was your company founded? 1981

in its member cities. AMEA has been supportive of member cities with the following programs: providing more than $2.5 million in

How many employees do you have in the River Region? 10 What are your primary products and services? AMEA is a public power authority, which provides

scholarships to graduating high school seniors in AMEA member cities since 1992 and providing distribution services that include a smart grid initiative of $25 million and a $1 million investment in electric vehicle infrastructure, just to name a few.

wholesale power to cities in central and south Alabama. AMEA has

Milestones & Honors: AMEA has partnered with

annual revenues in excess of $200 million. AMEA provides energy

Lightsource BP on a utility-scale solar project in Montgomery

to approximately 135,000 customers who are served by Alexander

County. This $125 million plant will be in service in 2023. AMEA has

City, Dothan, Fairhope, LaFayette, Lanett, Luverne, Opelika,

also been working with renewable energy through member solar

Piedmont, Riviera Utilities, Sylacauga Utilities Board and the Utilities

projects, investing some $1 million in 11 projects.

Board of Tuskegee.

What sets your company apart from the competition? AMEA is a low-cost, reliable power supplier, which prides itself in forward-thinking, innovative initiatives. These initiatives include owning power generation in the AMEA-Sylacauga Plant, a 95 MW peaking plant with an initial cost of $50 million. The plant was placed in service in 2004. Searching for economic energy alternatives, AMEA has invested in solar research parks

80 Technacenter Drive, Suite 200 / Montgomery, AL 36117 (334) 262-1126 / amea.com

21 MONTGOMERYCHAMBER.COM


Industry Overview: ENERGY Sanders is looking on the sunny side

UPDATE:

too. “I am confident we’ll all bounce back to the economic growth we

STATE OF THE INDUSTRY

enjoyed prior to the pandemic,” she said. “A reality, however, is that many businesses and employees need help. Our collective challenge will be to ensure businesses not only survive but are in a position to thrive when the economy fully reopens.”

POWERING OUR AIR POWER LEADER

Harrison shared similar sentiments.

Since the late 1990s, in a

“With so many individuals out of

partnership with Central

work, and some businesses shutting

Alabama Electric Cooperative

down, we will be faced with many

called Cooperative Utility

challenges to help our members as

Services, LLS, Dixie Electric

they work to recover financially from

Cooperative has been operating

this pandemic,” he said.

and maintaining the electric systems on Maxwell-Gunter Air

Additionally, Sanders called for

Force Base. “When the Air Force

her industry and the community

announced their plan to privatize

at large to pay close attention to

the utilities on their installations,

critical needs the virus highlighted

we successfully bid on the

so we are better prepared for future

opportunity, and were ultimately

problems. “We must be focused

awarded a 50-year utility

on things that will look different

services contract,” said Gary

after the pandemic,” she said.

Harrison, CEO/General Manager

“Connectivity has become a priority

of Dixie Electric Cooperative.

for every sector of our community,

“Since the military plays such

especially on the educational front.”

a vital role in our community,

“Clearly our industry is very strong, we have resources to meet the demand. The South, I think, is still poised to be the real growth area of the country, so we have great opportunities for additional growth here and that will fuel our [energy industry] growth and prosperity.”

– Fred Clark, President and CEO of Alabama Municipal Electric Authority

we felt it was important for Horn agreed. “There’s still some

us to support this initiative by

uncertainty lingering from COVID-19,

the Air Force that allowed the

but our emphasis on keeping our

installation commanders to focus

workers safe then continues now,”

on their core defense missions

he said. “At the end of the day, they

and functions, rather than being

keep the power flowing.”

concerned about repairs and upgrades to utility systems.”

Sanders also touted the workers

“PowerSouth is a very strong company; our business is stable. And we feel very good about the

who perform Alabama Power’s

future. I think the same probably

necessary functions as she stressed that commitment to community

always been a partner in the area

is an energy source that can’t be

of economic growth. We’ve always

tapped out. “Our employees take

worked to prevent outages and to

great pride in providing reliable

minimize the duration if one were

electric service, and our company

to occur. In my time, the technology

has always been responsive to

has changed, but our goals and

community needs,” she said. “We’ve

objectives remain the same.”

22 MONTGOMERY BUSINESS JOURNAL

applies to others too.”

– Horace Horn, Vice President of External Affairs at PowerSouth


M EM BER Spotlight

HCS GROUP HCS Group team leadership has been providing electrical engineering and other energy-related services to the River Region and beyond U.S. borders for more than 30 years.

NUMBER OF EMPLOYEES: 8 WHAT ARE HCS GROUP’S PRIMARY SERVICES? Electrical engineering, energy-related services such as micro-grid and renewable energy system design, power generation, transmission and distribution, technical energy audits and power system analysis/studies. WHAT IS HCS GROUP’S PHILOSOPHY? We are a “Small Business on a Large Mission.” Our business model has not changed from its original conception: to strive to provide added value to worldwide projects as a small business. We believe that “Leadership is our team’s greatest asset; integrity is our team’s greatest responsibility; and service is our team’s greatest privilege.” WHAT SETS HCS GROUP AND ITS SERVICES APART? HCS Group was founded in 2008 during a major economic turndown but had established a business model that provided a successful strategy for sustainability. The plan reached areas worldwide working with the State Department, DoD and other agencies and grew into supporting the Power Africa program in several remote regions of Africa, including major hospitals and clinics in Zambia, as well as in Latin America. HCS is also working in Spain and Iceland in support of the U.S. Navy and Air Force. Considered an essential business due to the missions we support, we have maintained operations during the 2020 pandemic. It’s not been easy, but we are proud of our team’s efforts and success in meeting mission goals. WHAT’S ON THE HORIZON FOR HCS GROUP? We believe a sustained growth in the energy sector will take our company into future markets. With young engineers stepping into leadership positions, we will maintain our global vision and business model thanks to our experience in engineering clean, renewable and resilient power systems, which are needed worldwide. RECENT RECOGNITION: HCS Group was honored to be named the 2019 Outstanding Sustaining Member of the Year in the Small Business Category by the Society for American Military Engineers (SAME) Mobile Post. This award is based on our small business efforts throughout the Southeast, Central and South America and the Caribbean.

8401 CROSSLAND LOOP / MONTGOMERY, AL / (334) 277-6737 / HCSGROUPET.COM

23 MONTGOMERYCHAMBER.COM


Industry Overview: ENERGY

FOR THE FUTURE: SUSTAINABLE ENERGY As increased emphasis is put on

AMEA has invested $125 million in the

sustainability, Montgomery-based HCS

project, and Fred Clark, President and CEO

Group has specialized in clean, renewable

of Alabama Municipal Electric Authority,

energy and is partnering with other entities

explained why. “A few years ago, we

to bring more solar power to Alabama.

created solar research parks, small sites

The company is currently working with the

where we could study the effectiveness

Alabama Power Company, Office of Energy

and efficiency of solar power, with the

Initiatives (OEI), Mobile District Corp of

very first one being built adjacent to our

Engineers and the Anniston Army Depot on

headquarters in Montgomery,” he said. “We

a new microgrid installation at the Depot

spent $1 million and now have 10 with two

that includes a 7.5 megawatt natural gas

more to come. They’ve taught us a lot, and

power plant and connecting a 3.7 megawatt

what we’ve learned has moved us more

solar energy farm.

into solar and to the Lightsource project.”

The company has already completed

According to Clark, the decrease in the

similar projects, assisting Coronal Energy

cost to construct and operate large-

in performing the initial programming,

scale solar facilities coupled with federal

planning and concept designs for five

subsidies are making solar competitive with

Southern Company Solar Centers, including

coal and natural gas as a fuel source. And

one in Alabama.

it’s the renewable fuel that makes the most sense for our region. “In some areas of the

HCS Group also puts its expertise to work

country, wind generation is big, but not

beyond U.S. borders, including projects with

here,” he said. “In the South, solar is where

USAID and TANESCO (the power utility of

the big growth will be.” AMEA’s solar facility

Tanzania) to modernize and provide more

will be in service and conducting energy in

efficient and resilient microgrid installations

2023.

by adding a solar component and energy storage into 18 existing microgrids. “We’ve

Horace Horn, Vice President of External

developed a niche in the energy sector

Affairs at PowerSouth, noted the industry’s

market worldwide creating cleaner and

overall move toward more sustainability.

resilient energy for mission critical assets,

“Industry-wide, there is a lot of pressure for

economic stability and assisting third-world

all of us to take a harder look at renewable

countries in establishing and sustaining a

energy sources like solar, wind and bio

better quality of life,” said President and

mass,” he said. “We have invested in some

CEO Kent Hornsby.

solar recently, and that’s a new endeavor

Back here at home, Alabama Municipal Electric Authority is working in partnership with Lightsource BP on an 800-acre utilityscale solar project in south Montgomery County that will supply 100 megawatts, making it the largest solar power project in central and south Alabama once complete.

24 MONTGOMERY BUSINESS JOURNAL

YOUR CHAMBER #ATWORK

“The Chamber is an outstanding partner. The bridge between the business community and local, state and federal governments that the Chamber builds and provides is invaluable. And the economic development role it plays is crucial; it was crucial for us with the Lightsource project. I personally have served on the governmental affairs committee, and the state, local and federal advocacy that the Chamber does for the community is second to none.” – Fred Clark, President and CEO of Alabama Municipal Electric Authority


Industry Overview: ENERGY for us.” He stressed that PowerSouth

of the energy industry is facing “forced

is carefully weighing and examining all

electrification.” “Many cities and towns

aspects of its decisions on the issue.

across the country are passing ordinances

“We are taking a hard look at all of it,” he

that require newly built businesses and

said. “When it fits in our business plan

homes to use only electric appliances,”

and makes sense, then we are moving

Greg Henderson, CEO of Southeast Gas,

into those things. We aren’t doing it just

said. He stressed that the use of natural

because it’s the popular thing to do.”

gas and reduction in greenhouse gas emissions are not mutually exclusive.

Dixie Electric is also continually evaluating

“There are ways these reductions may be

renewable resources. “While we already

achieved through natural gas solutions,

have some renewable resources in our

as well, and without increasing energy

generation mix,” said Gary Harrison,

costs for most households.” He highlighted

CEO/General Manager of Dixie Electric

options including expanded energy

Cooperative, “we continue to monitor

efficiency programs, the advancement

improvements in cost and technology

of highly efficient natural gas appliances

to determine additional ways we can

and renewable sources of supply. “These

incorporate more renewables into our

can all play an important part in the clean

portfolio.”

energy mix,” he said. Balanced energy strategies that include natural gas, as

The push to “get greener” is fueling

well as electricity, wind and solar, as well

some specific challenges for natural

as other sources, allow the entire energy

gas companies, though. This segment

industry to put our communities first.”

25 MONTGOMERYCHAMBER.COM

YOUR CHAMBER #ATWORK

“I think everyone would agree that in order for any business to thrive, they must be connected to the community. The Montgomery Area Chamber of Commerce offers a conduit for businesses to interact with each other through various activities and events. Even during times when public interaction isn’t available, like those experienced due to COVID-19, the Chamber provides a way for us to remain connected and offers valuable information and resources to help ensure the future success of its members.” - Gary Harrison, CEO/General Manager of Dixie Electric Cooperative


VESTOR IN

PR

OFIL

PO WERHOUSE

Q&A

E

BRUCE CRAWFORD Bruce Crawford is a self-described “people person,” and in his position as Montgomery CEO at BBVA, he gets to put his interpersonal skills to good use while also reaping rewards from the countless relationships he forges and fosters in his job. How long have you worked for BBVA? 23 years

develop its award-winning mobile banking app and online tools to provide a fully digital service without sacrificing the human

How many employees does BBVA have in the River Region? BBVA has seven branches and 75

relationships at the heart of banking. Having a relationship with

employees in the Montgomery MSA.

to expect with your first mortgage application or talk through

a local banker means you have someone to talk to about what your savings goals and how to achieve them.

Are you from Montgomery? I grew up on a working Greensboro, in Prairie Eden to be exact. Growing up in that

What specific challenges is BBVA (and banking in general) facing related to COVID-19?

environment was like a wonderful dream. After college I was in

The personal and economic impact of the pandemic is the

search of a job and chose to settle in Montgomery.

biggest challenge facing the banking industry right now.

cattle farm in West Alabama between Demopolis and

Our first priority is to ensure the health and wellness of our

What got you interested in banking? In 1982, a friend

employees and our customers. We have temporarily shifted

put me in touch with Bryan Poole, who at the time headed the

the way we do business, relying heavily on phone and video

Credit Administration for First Alabama Bancshares, the holding

conversations in lieu of face-to-face meetings whenever

company for then-First Alabama Bank. I was hired, and the

possible. We are taking advantage of the digital foundation we

opportunity soon opened my eyes to the broad and intricate

have in place to provide access to account information and to

aspects of banking that I found interesting, enjoyable and

many transactions, as well. And finally, we are working hard to

rewarding. I am a people person and enjoy the daily interaction

ensure our customers have access to the tools and resources

with team members, clients, prospective clients, civic and

they need — whether from us, from the government or from

community volunteers and leaders.

other sources — to help navigate our “new normal”.

What are the duties and responsibilities of your position? I am responsible for all aspects of commercial and wealth banking for the Montgomery area market and central

Why do you and BBVA choose to be so involved with and supportive of The Chamber and its work? I view the Chamber’s overall mission as working

Mississippi.

to improve the quality of life for the citizens of Montgomery and the River Region and to improve economic development

What is your favorite aspect of your job? I enjoy

to provide jobs and opportunities for the citizens. As a past

the significant responsibility of my job, as well as the wonderful

Chamber Chairman, I had the opportunity to see firsthand

people with whom I have the opportunity to interact, both within

the many impactful missions the Chamber accomplishes on a

the bank and externally.

daily basis, be they economic development, support for small business, military affairs, workforce development or visitors and

How much has banking changed in the last decade, and how is BBVA adapting and keeping up? More than anything, people want choices and the

What are your interests outside of work? My family

flexibility to bank in the way that’s most convenient for them.

first and foremost, including four amazing grandchildren; wing

While many consumers are happy to handle transactions online

shooting with my good friends; Gulf fishing with the “Fish Boys”;

-- moving money, paying bills, etc. -- there are other times when

and just being outside in nature.

they prefer a human to help them. BBVA has worked hard to

26 MONTGOMERY BUSINESS JOURNAL

PHOTOGRAPHY BY ROBERT FOUTS

tourism efforts, to name a few.


Together, We Can Bruce Crawford praised capital city stakeholders’ willingness and ability to collaborate and stressed that this strong community-focused spirit will serve the area well in the coming months. “Montgomery has an excellent business climate due primarily to the way our business leaders, elected officials and civic/ community leaders all work together to help create opportunities. This environment of cooperation will prove itself an enormous benefit as we all work through this financial crisis together,” he said.

“I am a people person and enjoy the daily interaction with team members, clients, prospective clients, civic and community volunteers and leaders.”

27 MONTGOMERYCHAMBER.COM


M EMB E R profile

BETH J. PETTY Keeping her father’s dream alive fuels Director of the Hank Williams Museum Beth Petty’s work at the downtown spot dedicated to the country music legend.

What drew you to your position at The Hank Williams Museum? In 1976, I observed my father, Cecil Jackson, sorting through old records, books and yellowed newspapers. I asked him “What are you going to do with all this old junk?” “I hope it will go in a museum for Hank Williams one day,” he said. He was one of the most dedicated fans of Hank Williams and has been involved in every facet of the Hank Williams legacy. He directed the installation and dedication ceremony in 1991 of the life-size bronze statue of Hank in Montgomery. He also helped with the formation of a boyhood home museum and was instrumental having a portion of I-65 designated the “Hank Williams Memorial Lost Highway.” Finally, he established the Hank Williams Memorial Foundation, and on February 8, 1999, the Hank Williams Museum opened.

What all does your job involve? My main duty is to protect, preserve and honor the legacy of Hank Williams, which includes acquiring exhibit collections and designing exhibits; conducting tours and workshops for the public; cleaning and maintaining artifacts; conducting public relations, marketing and fundraising; designing and creating souvenirs; and more.

What is your favorite piece of Hank memorabilia? A little blueish-gray pocket songbook from WSFA. It was daddy’s No. 1 prized possession. And, the 1952 baby blue Cadillac convertible is the museum’s centerpiece.

What’s a rewarding aspect of your work? Making

Worldwide Appeal

Hank’s music brings to those who grew up with it and the younger generation of fans. I love getting to hear the stories of those who knew Hank (there are not many left).

What are your interests outside of work? My husband and I love traditional country music and like to support the local musicians. We also like to travel to other parts of the country to support the musicians who come here to support the Hank Williams Museum. thehankwilliamsmuseum.net 28 MONTGOMERY BUSINESS JOURNAL

PHOTOGRAPHY BY DAVID ROBERTSON JR.

The Hank Williams Museum welcomes an average of 20,000-25,000 visitors from around the globe each year.

lifelong friends from around the world and seeing the joy


29 MONTGOMERYCHAMBER.COM


VO T E

MGM IMPACT MAKER A W A R D S

Vote for a business or individual making a difference in Montgomery and the River Region for the Montgomery Area Chamber of Commerce MGM Impact Maker Awards

Areas of Impact

Talent, Economy, Image, Community, Military

Awarded to:

Individuals; Non-Profits; Small and Mid-Size Businesses; Large Businesses/Corporations

Vote July 20 - August 14 www.mgmimpactmakers.com Sponsored by:


M EM BER profile

ANDREW THRASH According to Andrew Thrash, antiques should never stay stuck in the past. The General Manager of Montgomery Antiques & Interiors (MAI) loves the “strong statement” items of yesterday’s decor can make and loves showing MAI customers how to pick a perfect piece for their homes.

What are the duties of your job? As General Manger, I oversee both MAI locations and handle all day-to-day aspects of employee management, vendor management, marketing and bookkeeping.

When did you first get interested in antiques? I honestly just grew into it. I started at MAI my senior year of college, working as a weekend porter moving furniture. After graduating and through grad school, I just grew to love antiques and the store. Before I knew it, I had just gradually risen to the top job.

Do you have a favorite style or time period when it comes to antiques? I am really fond of the carved oak pieces, both English and French styles. There is just so much warmth and character in them, and they mix very well with modern furniture and styles.

What, in your opinion, makes antiques special and worth preserving? They are such character-filled statement pieces that surprisingly mix with just about any modern style. Most pieces can be

Event in Bloom

reworked from their original purpose to something that fits your needs. I have a really cool carved cabinet that I have made into a bar, and it is probably the most talked

MAI just hosted the inaugural Camellia Antiques & Interiors

about piece when I have friends over.

show back in March. This was

What do you love most about your job?

antique vendors and interior

a huge expo-style event with designers from across the

The creativity to not only constantly change up the

state and the Southeast. It

store but to help my customers find those special

PHOTOGRAPHY BY DAVID ROBERTSON JR.

pieces that they need to complete their homes.

was to benefit the Landmarks

What are your interests outside of work?

and is something we hope to

Foundation of Montgomery grow and continue as either

I don’t have much free time available, but when I do,

an annual or biannual event.

I love to spend time with family and close friends. My main interests are working out at the gym, playing in a kickball league with friends, and then hanging with my child/rescued pit bull, Tyse. www.mgmantiques.com

31 MONTGOMERYCHAMBER.COM


M EMB E R profile

MEKEISHA THOMAS Founder and Principal Accountant of Inaugural Accounting Group, MeKeisha Thomas does more than handle bookkeeping and taxes for her small business clients; she teaches them how to better understand the role accounting concepts play in their growth and success.

Are you from Montgomery? No, I am originally from Selma. I came to Montgomery because I wanted to be close to my parents, while getting away some and not being in the same city.

What first got you interested in studying accounting and pursuing it as a career? When I started working for the Alabama Department of Revenue in 2003, in order to pursue a promotion, I had to further my education.

When and why did you start Inaugural Accounting Group? I started it in July 2016, and I did it because I wanted to help small business owners learn how to run their businesses proficiently and not be intimidated by an IRS audit.

What are Inaugural Accounting Group’s primary services? Bookkeeping and taxation.

Who are Inaugural Accounting Group’s primary clients? Small business owners What sets Inaugural Accounting apart from other accounting firms? First, we are affordable. And secondly, we train the small business owner to understand their businesses just like they were the accountant to help them succeed.

What one piece of advice about accounting would you give a small business owner? QuickBooks is not simple. The commercials make it seem so you see.

Putting Pro in Profession Everyone at Inaugural Accounting has received Advanced Certification for QuickBooks Online and Desktop, and MeKeisha is currently studying to become a United States Tax Court Practitioner.

What’s your favorite thing about your job? Helping small business owners understand their books and use that information to thrive. inauguralaccountinggroup.com 32 MONTGOMERY BUSINESS JOURNAL

PHOTOGRAPHY BY DAVID ROBERTSON JR.

easy, but there is more depth and complexity to it than what


33 MONTGOMERYCHAMBER.COM


Baptist Health On Call Care connects people with the care they need, wherever they are. Using sophisticated and secure technology, care professionals and specialists can consult, diagnose and treat patients through a phone, tablet or computer. Whether you’re looking to schedule an appointment or limiting public interaction during the COVID-19 pandemic, telehealth appointments let you see a Baptist Health or local UAB Medicine provider from the comfort of your own home. T E L E H E A LT H S E RV I C E S  Breast Health  Convenient Care  Endocrinology  Family Medicine  Gastroenterology  Neurology  Neurosurgery  Primary Care/General Medicine  Rheumatology  Urology Need to schedule an appointment? Contact your healthcare provider to find out if Baptist Health On Call Care is right for you!

Call (334) 747-4010 to get started!

34 MONTGOMERY BUSINESS JOURNAL

Qualityare, c h t l a e H y l l a u t r Vi . e r e h Anyw


M I L I TARY profile

COL. CRAIG DRESCHER Finding the best ways to train and develop airmen and then watching that training pay off is the secret to job satisfaction for Col. Craig Drescher, Commander of the Air Force’s 908 Airlift Wing.

How long have you been in the Air Force? I joined the Air Force Reserve in July of 2004, so almost 16 years. I have been in the military for more than 30 years, as I was in the Navy from 1989 until July 2004.

How long have you been Commander of the 908th Airlift Wing? Since September 2019, but I’ve been a member of the 908th for 12 and a half of the last 16 years. Before assuming command, I was the wing vice commander for nearly a year.

What does your work in this role involve? As the commander, I am responsible for more than 1,200 Reserve Citizen Airmen tasked with providing tactical airlift, aeromedical evacuation and agile combat support worldwide using our nine C-130 H2 aircraft. My top priorities are to further develop the airmen of the 908th and to enhance the wing’s combat capability.

What role does the 908th Airlift Wing play in the Air Force and in our communities? All of our reserve units provide the country a strategic depth that our senior national leaders can use as leverage when they need it. Specifically, the 908th

The One & Only

provides the Air Force combat capability anytime and anywhere using highly trained, innovative citizen airmen

The 908th Airlift Wing is our state’s sole Air Force Reserve unit.

who are ready today and will be leading tomorrow. We put a high emphasis on always being ready so we can quickly respond with short notice to support anything from combat operations like we have been doing for the last 20-plus years overseas, to providing humanitarian relief worldwide. We are also available to support regional activities like hurricane evacuations for some of our sister units located in the southeastern United States or FEMA response after a storm. We are a vital PHOTOGRAPHY BY DAVID ROBERTSON JR.

part of the National Defense Strategy. Our role in the community is stronger and more vital than most know because our individual reservists are often flying under the radar. Being a Reserve wing, and the only one in the state of Alabama, 75 percent of our

35 MONTGOMERYCHAMBER.COM


“The local community provides tremendous support to and partnership with the military. It’s great to see the think tanks that are taking advantage of all the military resources that are in the River Region.” members live and work in Alabama and many are from right here in Montgomery and are working in the local community, serving as healthcare professionals, police officers and fire fighters, small business owners, chefs, lawyers and everything in between. Our members are out in the community every day helping make it the wonderful place that it is. I feel very lucky to be here serving in this capacity in my hometown, and I am so proud and honored to be able to serve alongside the awesome men and women in the 908th, they are truly patriotic citizens. This is more than a military unit; it’s family.

What’s the most rewarding aspect of your work? There are three things that make my job very rewarding. The first is watching the great, innovative, patriotic Airmen of the wing come together to solve a problem and execute a mission. For example, in early January, with very little notice, we decided to evacuate the aircraft because of pending storms. The entire wing executed this flawlessly. Secondly, I derive great personal satisfaction from watching the Airmen develop. We spend a lot of energy coming up with new and more effective ways to train and ready our Airmen; it’s really fun to watch the members grow and develop into better leaders. Lastly, I still love putting on the uniform every day and greatly enjoy the privilege of serving the country in the world’s greatest air force!

What’s your impression of Montgomery’s partnership with the local military, and why is a good relationship so essential? The local community provides tremendous support to and partnership with the military. It’s great to see the think tanks that are taking advantage of all the military resources that are in the River Region. It’s exciting to see the public-private partnerships taking advantage of all that is available, which is drawing a lot of investment and growth in the development of people, business and infrastructure.

What are your interests outside of work? With five children and one grandchild, there is not a lot of time for additional interests and hobbies. I love attending all the activities the children are involved in, I enjoy exercising, and I like to follow college sports.


37 MONTGOMERYCHAMBER.COM


GiveBack

DOING GOOD TOGETHER MGM has come together in moving and motivating ways in the last four months. Here are a few highlights

IMAGE COURTESY OF MONTGOMERY MUSEUM OF FINE ARTS.

of the capital city’s community spirit shining brightly through the COVID-19 cloud.

The Montgomery Museum of Fine Arts (MMFA) showed support by organizing a “HeART for our Heroes Program,” with the help of an anonymous local Montgomery artist.

Throughout the unprecedented uncertainty and trying times

spreading germs to family members. The rooms all have

brought on by COVID-19 and the resulting restrictions and

private bathrooms and kitchens, Wi-Fi, cable and laundry.

shutdowns, Montgomery has proven itself a true community.

Baptist has taken responsibility for cleaning the rooms, and

Businesses and organizations of all sizes and types — as well

other businesses – including Lowe’s and Walmart -- have

as countless individual residents — have stepped up and joined hands, donating time, talents, resources, services and money to help their neighbors better navigate the

Heartfelt Thanks

crisis. Here, we’ve compiled a few of their stories, but these are by no means the only ones. Read on for some inspiration, and read even more on the Chamber’s Doing Good Together page on its website, which is dedicated to the capital city’s recovery from the pandemic.

“We are grateful for the work of all of our first responders and we understand the risks they take every day.” - Tom Methvin, Beasley Allen

donated other items and services.

Mobis Alabama Donates Masks Mobis Alabama donated 17,000 face masks to help protect frontline workers in central Alabama and west Georgia. About 10,000 masks went to the Montgomery County Emergency Management Agency; 2,000 masks were sent to East Alabama Medical Center; and another 5,000 masks went to the Troup County (GA) Emergency Management Agency.

HeART for our Heroes Program

AUM Helps Healthcare Workers With most of its on-campus resident students gone due to COVID-19, AUM had space to spare and so opened 48 of its dorm rooms for use by some of Baptist Health’s frontline health care workers concerned about going home and

With many healthcare professionals across the country working diligently to keep communities safe, the Montgomery Museum of Fine Arts (MMFA) showed support by organizing a “HeART for our Heroes Program,” with the help of an anonymous local Montgomery artist.

38 MONTGOMERY BUSINESS JOURNAL


The artist donated their personal protective equipment, which they wear while creating their own art, to healthcare facilities. In return, the artist asked that the museum collect words and images of encouragement from children across the region to accompany the donation, with the goal of bringing a small amount of hope, support and thanks to Montgomery’s local healthcare heroes.

Community Communication Proves Key

+

For more Doing Good Stories visit montgomerychamber.com

In early April, leaders from businesses, nonprofits, churches and other organizations all over the River Region came together to create Concerned Community Providers Group. The group offered 150 leaders the chance to effectively and efficiently discuss community needs related to COVID-19 by participating in three large conference calls. Officials on the calls included U.S. Sen. Doug Jones, Montgomery Mayor Steven Reed, Montgomery County commissioners and leaders who work alongside Governor Kay Ivey. Thanks to the calls, area nonprofits had their voices heard by those in positions to enact policy and access resources, and several saw real

MGM Coffee Shop Supports Community in a New Way As the restaurant industry across the country has been forced to make unprecedented changes amid the

results like donations that addressed their specific needs. The calls are also being credited with solving the issue of internet access for children in public housing so they could participate in online school.

MAX Credit Union Meets Needs Through its non-profit foundation, MAX4Kids, MAX Credit Union made a donation of more than $100,000 to local organizations for COVID-19 relief efforts and to help those facing food insecurity. In all, 16 area organizations are receiving donations. The COVID-19 pandemic and resulting response created an unprecedented need in Central and East Alabama, particularly for basic necessities like food. Responding to community needs during challenging times is important to MAX, said MAX CEO Martin Head.

shop is giving back and serving the

Hyundai Donates Needed COVID-19 Tests

community in a new way. Located

Thanks to a partnership between the

support the organizations who are actively

on Dexter Avenue in the Kress

City of Montgomery, Hyundai Motor

working to provide relief,” he said.

Building, Prevail Union coffee shop

Manufacturing Alabama, Hyundai

has long believed, as did William

Hope on Wheels, Health Services,

Supporting local children’s charities is a key

Faulkner, that "man will not merely

Incorporated (HSI), Assurance

focus of the MAX4Kids Foundation, which

endure, he will prevail.” Now, this

Scientific Laboratories and the

was started by MAX team members in 2001.

coffee shop is continuing to spread

Alabama Department of Public

The COVID-19 pandemic left many non-profit

its message of hope and community

Health, expanded drive-thru testing

organizations concerned about funding. “We

and is prevailing by offering “batch

for COVID-19 became available in

want our partner organizations to know that

brew donations” to the people

west Montgomery and Hayneville

we haven’t forgotten them and will continue

who need it most – those on the

in mid-May. Members of the public

supporting them during times of great need,”

front lines fighting COVID-19. For

are being tested for the COVID-19

said Kenneth Hill, MAX4Kids Board President.

$15, individuals can purchase 96

Coronavirus without having to

“These organizations serve the most

oz. of Prevail coffee to be brewed,

pay any out-of-pocket costs. HSI

vulnerable individuals in our communities,

packaged and delivered to the

is operating the test sites at its

our children, and MAX4Kids is doing all we

doctors and nurses in Montgomery

Montgomery Primary Healthcare

can to sustain their outreach efforts while

area hospitals.

Center and Hayneville Family Health

children are away from schools and organized

Center locations.

activities.”

COVID-19 pandemic, a local coffee

39 MONTGOMERYCHAMBER.COM

“Many individuals and families in our area are facing extreme hardship, and we want to


GiveBack leader in multiplex molecular diagnostics, can simultaneously detect three different genes (N, E and RdRP genes) of SARSCoV-2, the virus responsible for causing COVID-19. The Seegene tests will be analyzed by Assurance Scientific Laboratories. Assurance Labs, based in Birmingham, specializes in molecular diagnostics and microbiology. Assurance Labs was the first commercial lab in the state of Alabama to begin testing for COVID-19. Since it began testing on March 11, the company has tested almost 40,000 patients and provides test results within 24 hours of the time specimens are received.

Local Law Firm Makes Mask Donation In an effort to press forward with the

the current state of our country has our

firm motto of “helping those who need

staff and lawyers doing what they can

it most,” Beasley Allen Law Firm lawyers

to reach out to our community,” Beasley

and staff donated giveaways for morale

Allen Lead Product Liability Attorney

boosting events at the Shepherd Center

Greg Allen said. “First responders are

in Atlanta, fed more than 500 nurses

not only continuing their work as usual,

at three Montgomery hospitals and

they are doing it with added uncertainty

donated to the Montgomery Police

about the virus, and we hope that

Department relief fund. Members of

the donation of masks will give them

the firm’s staff are personally making

some comforting protection against

masks and providing disinfecting

this threat.” Beasley Allen Managing

supplies to those in need. Additionally,

Attorney Tom Methvin said, “We are

the firm donated 1,500 N95 masks

grateful for the work of all of our first

to help replenish Montgomery area

responders and we understand the risks

first responders’ personal protective

they take every day. God bless each

equipment.

person that puts their safety on the line

for others, especially in these trying

“We are blessed to be in a position to

times.”

Montgomery Restaurant Adapts During Virus Times Following the statewide mandate earlier this spring to close dine-in service, downtown restaurant Cahawba House’s sales plummeted 80 percent in just one

help others year in and year out, and

week. Instead of worrying about the threat of the coronavirus’ impact on their restaurant, owners and brother and sister

“Our community owes a huge debt of

When the pandemic began to heavily

pair Tara and Tim Essary started to rethink

gratitude to Hyundai for its generosity and

impact Alabama, Mayor Reed reached

their business model.

assistance in setting up these drive-thru

out to Hyundai leadership in Alabama,

testing sites,” said Montgomery Mayor

California and the Republic of South Korea

With more and more grocery stores

Steven L. Reed. “I reached out to Hyundai

seeking surplus testing supplies. The

struggling to restock their shelves, the

because South Korea’s response to the

automaker responded with 5,000

duo decided to remove all the restaurant’s

pandemic has been extraordinary. Our

COVID-19 RT-PCR tests donated to the

tables from the dining room to make

cooperative effort with Hyundai will enable

City and 5,000 donated to the State

room for freezers and shelving to create

us to increase testing and better serve the

of Alabama. The tests, developed by

their own market called Bama Bonafide

people of Montgomery.”

Seegene, a South Korea-based global

Bodega. Tara herself did research by

40 MONTGOMERY BUSINESS JOURNAL


GiveBack going to different grocery stores in the area to see what each store was out of, which is how the owners determined what to stock. Local farmers, who were some of the restaurant’s original suppliers, were happy to jump in and fill the fridges with a variety of local products. Other offerings were staples like fresh bread, milk, dry goods and frozen, Southern-comfort dinners, all available for curbside pickup. The market also sold household items such as soap, gloves, disinfectant wipes and toilet paper.

MGM Medical Supply Distributor Steps Up As the COVID-19 pandemic advances, Personal Protective Equipment (PPE) has become vital to safely operating most businesses. More demand and global supply interruptions have made it increasingly difficult to find legitimate and reasonably priced sources for PPE. For example, the cost of PPE supplies has risen by more than 1,000 percent

Chamber Connects Students, Makers and Air Force Innovators to Make Face Shields In April, the Chamber brought

communities. Perhaps just as

together Air Force innovation

importantly, we are showing students

specialists, the local maker

that technical and creative abilities not

community and area students

only make for great careers but can

to produce 3D printed personal

even save lives,” said Charisse Stokes,

protection equipment (PPE) for local

Executive Director, TechMGM.

healthcare providers. TechMGM, the Chamber’s tech economic and

MGMWERX generously ordered and

workforce development initiative, Air

provided the materials for printing

Procurement Professionals.

University’s MGMWERX innovation

and assembly of the face shields.

center and a collaborative of local

Montgomery Fighting COVID provides

Alabama Lt. Gov. Will Ainsworth called on the

makers called Montgomery Fighting

the printing files and list of preferred

COVID together issued a STEM

materials for the challenge and

challenge to activate additional 3D

also assembles and sanitizes the

printers and encourage student

shields before providing them to the

and educator volunteers to join the

Montgomery EMA.

according to a report published in April by the Society for Healthcare Organization

state’s medical supply distributors to lend a hand. Turenne PharMedCo Medical Supply Services answered this call and has provided unprecedented access to about 20 types of PPE and infection control supplies for direct

effort to produce face shields for the

sale to Alabama businesses.

Montgomery Emergency Management

Ten local public and private schools

Agency (EMA), which distributed them

have volunteered to participate

For more than 25 years, the Montgomery-

to healthcare providers.

so far, including Alabama State

based medical supply distributor has exclusively served healthcare providers such as nursing homes, hospice agencies and assisted living facilities. The dire need for PPE in Alabama motivated Turenne PharMedCo to expand access to its products. “The threat of COVID-19 has made it vital for companies to do anything they can to protect their employees and customers while maintaining operations,” said Craig Miller, Vice President of Turenne PharMedCo. “We are grateful to

University, Alabama Christian “In Montgomery, we have often

Academy, Brewbaker Middle

faced our greatest challenges when

School, Cornerstone Classical

communities come together. We are

Christian Academy, Eastwood

uniquely positioned at the Chamber

Presbyterian Church School, Elmore

to bring together these groups to

County Technical Center, Montgomery

maximize each of their resources,

Catholic Preparatory School, Pike

talents and abilities to not only

Road High School, Prattville High

provide desperately needed PPE

School and Trinity Presbyterian

gear, but make connections between

School.

our military, maker and education

help make our community safer and support Alabama businesses." 41 MONTGOMERYCHAMBER.COM


MyMGM

MGM IMPACT MAKERS: WHAT MAKES THE MAKER? Influence. Affect. Change. Touch. Transform. These words describe and define the action of making an impact on something or someone else. But what does it really take to be named a Chamber Impact Maker? And in what areas of Montgomery life are they most needed? We asked our past Impact Maker award winners to share their thoughts.

IMPACT MAKER 2019

NONPROFIT

Girl Scouts of Southern Alabama Karlyn Edmonds, Chief Executive Officer

IMPACT MAKER 2019

SMALL BUSINESS

WHAT DOES IT MEAN TO BE AN IMPACT

The Montgomery Zoo

MAKER? An Impact Maker cares deeply about

Melanie Golson, Marketing

our community and works hard to make every

& Public Relations Manager

IN MONTGOMERY NEED MORE

Makers represent forward-thinking that will push

WHAT DOES IT MEAN TO BE

see in Montgomery is that people

our community and help it thrive. They are in the

AN IMPACT MAKER? An impact

trenches, working every day to make a difference.

maker is someone who sees a

An Impact Maker reflects so well the promises we

problem in the community and finds

make in our Girl Scout Law. They are honest and fair,

the solutions as well as the people

courageous and strong, responsible for what they

who can address the problem and

say and do, respect themselves and others, and

make changes. This person may not

use resources wisely. Perhaps most of all, an Impact

be able to physically implement the

Maker makes our world a better place.

solution but has the ability to lead a

day count as they strive to make it better. Impact

team of people who can. An Impact

WHAT ISSUE OR CHALLENGES IN

Maker must be a strong leader who

MONTGOMERY NEED MORE IMPACT? We must

is not afraid of change or dealing

make certain there is a bright future ahead for the

with the push back from those who

children of our community. They need high-quality

are resisting change. They must

education and the opportunity to have experiences

be a good communicator, able to

that prepare them for a successful life. To provide for

explain the problem and solution

their wellbeing now ensures that the River Region

in a way that many people can

will thrive in the years to come.

understand so they can get on board with implementing a solution.

42 MONTGOMERY BUSINESS JOURNAL

WHAT ISSUE OR CHALLENGES IMPACT? The biggest issue I are afraid of criminals. They do not want to speak up when they see something or have some knowledge that will help the police with their investigation. We need more mentoring programs so that not just children but also adults have someone to teach them coping skills, leadership and conflict resolution techniques. We need to concentrate on adults, in my opinion, because children mimic what they see, and if adults are able to handle conflict without resorting to violence, children will learn the same things.


IMPACT MAKER 2019

MID-SIZE BUSINESS

Guardian Credit Union Rachel Stewart, VP of Marketing

WHAT DOES IT MEAN TO BE AN IMPACT MAKER?

VOTE

Being an Impact Maker is an honor as a member of the local community. The importance of the connections we make with each other are important on a personal and professional level. Impact Makers are genuinely looking to serve others. Making an impact does not always have to be a grand gesture; often the impact comes when we focus on the small details.

IMPACT MAKER 2019

FOR THE 2020 IMPACT MAKERS JULY 20 - AUG 14

INDIVIDUAL

Charles Lee, Executive Director, That’s My Child

IMPACT MAKER 2019

LARGE BUSINESS

Alabama State University Lois G. Russell, Vice President for Institutional Advancement

WHAT DOES IT MEAN TO BE AN IMPACT MAKER? An Impact Maker leaves an indelible mark on her/his community. Impact Makers are legacy builders who work to make a difference by providing innovative and thoughtful solutions to community issues. Some of the characteristics are that they are innovative, aware and mission-minded. Impact Makers aspire to do great things while inspiring and helping others to achieve their own greatness.

WHAT ISSUE OR CHALLENGES IN MONTGOMERY NEED MORE IMPACT? One challenge is “brain

WHAT DOES IT MEAN TO BE AN IMPACT MAKER? Being an Impact Maker to me

drain,” particularly among millennials

means being an example for my community;

who choose local universities for higher

examining ways I can make a positive change

education but then relocate after

for those in my community; being able to

graduation to pursue their careers. The

listen to others acknowledge and affirm their

city would benefit greatly from cultivating

feelings; showing kindness to all as well as

local talent and showcasing more

respect and generosity; and holding myself and

proactively the best that Montgomery

my community accountable. Impact Makers are

has to offer and by building links

also leaders, have a positive mindset, are the

between institutions of higher education

people others know they can always count on

and employers. Also, the pandemic has

and last but not least, are trailblazers who are

highlighted socio-economic disparities

not afraid to make their own tracks!

that exist nationwide and in the River Region. Having ongoing, city-supported

WHAT ISSUE OR CHALLENGES IN

initiatives that address disparities

MONTGOMERY NEED MORE IMPACT? Well,

would create an equitable distribution

I wouldn’t be Charles Lee if I didn’t say that our

of resources to form an economic

youth are the main issue in Montgomery. Our

shield against occurrences such as

kids are lacking in education, job opportunities

a pandemic. Institutions of higher

and just a safe haven to grow. They are our

education need to be at the forefront of

future, and we have to start now developing

these efforts.

their young minds.

43 MONTGOMERYCHAMBER.COM


We Will

COVID-19 has presented Montgomery and the River Region with multiple challenges, but one thing is certain: We will recover, and we’ll recover together.

Montgomery’s major industrial and hospitality partners, our corporate and military communities and the hundreds of small businesses that are all key players in our economy began to brace for the challenges ahead. In March, April and May, Montgomery’s economy faced tremendous challenges, as did the national and global economies. Our business community was

Montgomery began the year 2020 with

forced to innovate. Manufactures shifted

tremendous momentum. In 2019, the

operations to meet new demands and

city’s announced capital investment

stepped up to keep employees safe. The

by new and existing industries and its

hospitality industry also shifted focus, with

tourism expenditures had both topped $1

many restaurants enacting alternate means

billion, marking tremendous milestones

of serving customers with dining rooms

for the region. The more than $1 billion

closed, and hoteliers working to adjust to a

in announced capital investment ranked

extremely altered landscape.

Montgomery County second among all other Alabama counties, and these investments alone far exceeded the efforts of the seven-county region surrounding Birmingham. Montgomery’s $1 billion in tourism expenditures set a record for the region and represented a 6 percent increase year-over-year from 2018 to 2019. As a city on the rise, Montgomery’s main objective going into 2020 was to accelerate growth and to take its recordbreaking achievements from 2019 to the next level. All indications pointed to a strong first quarter. When news started to spread about a novel coronavirus, it was not just Montgomery’s healthcare community that began to pay close attention.

44 MONTGOMERY BUSINESS JOURNAL


Challenges Montgomery’s small business community faced particularly difficult challenges as it worked to comply with public health orders, to understand the complex landscape of advisories and mandates, and to try to maintain access to revenues in the face of drastically decreased consumer activity. What began as a public health crisis quickly turned into a complex economic challenge, leaving small businesses scrambling to navigate the intricacies of emergency relief efforts while being forced to make the difficult decisions necessary to continue operations, which in

MGM CHAMBER

Small Business Owners

some cases resulted in suspending operations. Due to the pandemic and the myriad problems

As of May 16, the number of small businesses open for operations decreased by

27.6%

compared to early January 2020.* (*Source: tracktherecovery.org)

it presented, by mid-May, consumer spending had decreased by 32.7 percent in Montgomery compared to 20.5 percent nationally. As of

OPPOSITE PAGE, FROM TOP

Rita Lewis Lake Point Vineyard and Winery lakepointvineyard.org

May 16, the number of hourly employees in small businesses had decreased by 40.5 percent in Montgomery County compared to early January 2020, and the number of small businesses open for operations decreased by 27.6 percent compared to early January 2020.* As this health emergency continued to cause challenges in our small business community, the need to respond with care and compassion to these businesses became evident and urgent.

Paul Dallas Wishbone wishbonecafe.com

Jim Yeaman Lattice Inn thelatticeinn.com

Heather Parrish Southern Art & Makers Collective southernartmakers.com THIS PAGE, FROM TOP

Sieu Tang Tang’s Tailor Shop (334) 239-8258

Kevin King The King’s Canvas thekingscanvas.org

Wanda Battle Dexter Avenue King Memorial Baptist Church dexterkingmemorial.org

45 MONTGOMERY BUSINESS JOURNAL


Solutions The Chamber’s No. 1 priority became aggregating resources and communicating

In April, the Chamber worked with the City of

important updates, best practices and information on access to relief for the entire business community. In early April, Mayor Steven L. Reed created the Economic Impact Task Force to identify the economic impact of COVID-19 on Montgomery businesses, workers and families and then facilitate

Montgomery,

measures to address it. The Chamber joined

Montgomery

on several initiatives to provide resources

County and the Small Business Development Center at Alabama State University to

this effort and began working collaboratively

In April, the Chamber worked with the City of Montgomery, Montgomery County and the Small Business Development Center at Alabama State University to create the

Together Small

small and minority businesses to the

clearinghouse that connects small and minority businesses to the resources and information they need most as they emerge from the COVID-19 crisis.

to 75 local businesses.

businesses.

Recover Together Small Business Hub, a

a free, one-stop

$240,000+

and emergency assistance to local

create the Recover Business Hub,

Applications for the small business relief fund opened on June 1, and to date the fund has awarded

free, one-stop clearinghouse that connects resources and information they need most as they emerge from the COVID-19 crisis. The response was overwhelming, and by mid-May, it had become abundantly clear that capital and access to funding were one of the biggest concerns and hurdles for our small and minority business community in the virus’ wake. As we began to look toward a recovery period, a coalition of local partners launched

to 75 local businesses, demonstrating the

the Recover Together Small Business Fund

tremendous need.

to provide grants to as many small employers as possible. The relief fund is administered

Despite the many challenges, there is hope

through the Chamber’s 501(c)3 charitable

on the horizon. In fact, in the midst of these

foundation, which contributed the initial seed

trying times, the Chamber still experienced

funding, and has been further supported

heavy project activity, and our CVB sales

through the generosity of our corporate and

team continues to line up events and

philanthropic partners, individual contributors

conferences late in 2020, into 2021 and

and local government support.

beyond. The initiatives highlighted here are just the beginning. As the Chamber, our

Applications for the small business relief fund

business community and our many partners

opened on June 1, and to date more than

look ahead, we will continue to work to bring

650 applications have been received and

the resources to our community where they

more than $240,000 have been awarded

are needed most.

46

MONTGOMERY BUSINESS JOURNAL


We are here for you. Small Business Support

Take advantage of the Chamber’s network of support and counseling as you re-open, recover and revive your business.

Are you a small business in need? Do you have questions regarding loan assistance, legal assistance, HR issues or tax concerns? Do you need assistance reopening your business? You can call the Recover Together Small Business Hub, 334-226-7529, or fill out the HUB form on montgomerychamber.com/hub, and one of our Hub Specialists will contact you as soon as possible to share information about available resources and connect you with relief.

Find out more:

montgomerychamber.com/hub


We are all in this together. As Montgomery has worked to emerge from the COVID-19 crisis, a coalition of community partners launched the Small Business Hub, a one-stop resource for small businesses seeking information and resources, and the Small Business Relief Fund, a grant program created to provide working capital to small businesses facing COVID-19-related challenges. These initiatives resulted from the collaborative efforts of Mayor Steven L. Reed’s Economic Impact Task Force and were made possible through the generosity of Montgomery’s corporate and philanthropic community, local government support, and the engagement of individual Montgomerians. We are all Montgomery, and we are dedicated to supporting our small businesses as we work to recover together from this crisis.

recover together MONTGOMERY AREA CHAMBER of COMMERCE 48 MONTGOMERY BUSINESS JOURNAL


FOR A FULL LIST OF RESTAURANTS, BARS & ATTRACTIONS CHECK OUT VISITING MONTGOMERY.COM

IMGM ER, ETH E G O T AN B WE C ANGE CH THE

2019 TOURISM:

TOTAL REVENUE = $1.025 BILLION, AN 83% INCREASE IN THE PAST 10 YEARS

T O U R I S M U P D A T E

M ONTG OME RY ’ S R E CORD-B REAKING TOURISM NUMB ERS F OR 2 01 9 S E T THE STAGE FOR THE FUTURE.

+ STAY CATION 2020 FOUR D AY S O F #MYMGM FUN

#

M

Y

M

G

M

49 MONTGOMERYCHAMBER.COM


Recently, the Alabama Tourism Department conducted its annual report, revealing that

M ON TGO M E RY H A D E X P E R I E N C E D REC ORD - B R E A K I N G TO U R I S M G ROW TH F O R 2 0 1 9, WI T H $ 1. 0 2 5 B IL L ION I N TOTA L R E V E N U E . This marked the first time in Montgomery’s history that tourism growth for the city topped the billion-dollar mark, representing a 5.6 percent increase over 2018, a 22 percent increase in the past two years and an 83 percent increase in the past 10 years. This increase in spending directly impacted the city’s workforce, as V I S I TO R S WE R E RES P ON S I B LE F O R 14 , 4 2 8 J O B S IN TH E H O S P I TA LI T Y I N D US T RY, AN 18 PERCENT INCREASE IN THE PA S T TWO Y E A R S . With spending on hotels, restaurants, shopping and transportation significantly increasing, these numbers confirm that Montgomery is and continues to be an economic powerhouse for the state tourism industry.

O U R P A S T WHERE WE’VE BEEN Established in 1819 and situated on the banks of the Alabama River, Montgomery’s history is deeply rooted in the social and economic conversations that are currently as compelling and vital as ever. A stroll down our historic streets with their historic markers and sites shows that this city has transformed from the Cradle of the Confederacy to the Birthplace of the Civil Rights Movement in less than a century and continues today to face hard and painful issues head on, initiating unprecedented change for the better.

TODAY, THIS V IBR A NT R IV E R TOWN IS CHA NG ING AGA IN AND E XPE R IE NCING A R E SU R G E NCE LIK E NE V E R BE F OR E . With a revitalized downtown and new and developing cultural attractions and experiences, Montgomery has once again established itself as a landmark Southern destination and cultural hot spot, inspiring all who visit to truly believe in the city’s message that “together, we can be the change.”


T H E P R E S E N T

O U R F U T U R E

WHERE WE ARE

WHERE WE’RE HEADED

As 2020 began, Montgomery looked ahead with hope, expecting to once again shatter records in tourism and economic growth. Unfortunately, tourism in the region,

As Montgomery businesses slowly begin to reopen,

country and world quickly halted due to the global

we understand that it will take time to navigate

coronavirus pandemic, resulting in multi-million-dollar

new guidelines and restrictions and to ultimately

revenue losses for the city. These losses drive home the

discover a “new normal.” In the meantime, the

impact of this vital sector: In a normal year, these lost

Chamber’s Convention and Visitor Bureau sales

dollars lighten the tax burden on citizens and help to

and marketing team is already hard at work learning

offset the cost of city services and amenities; these dollars

how our venues and hotels can address the needs

sustain small businesses like restaurants and shops and

of meeting and event planners as conventions and

cultural institutions that are treasured by those of us who

gatherings take on smaller, more physically distant

call Montgomery home. These dollars keep thousands

forms. The team is pursuing niche groups like

employed in our city.

corporate diversity and inclusion trainings that are perfectly suited to Montgomery. And it’s launching

However, this is not the first time that Montgomery has

a phased public relations and marketing campaign

faced trials, and the people of this town are resilient. While

that highlights the way our city inspires change for

COVID-19 is currently impacting the tourism industry, there

the better.

is every reason to believe that better days await. Travel is a force that brings us together and transforms our lives

At its core, travel inspires innovation and progress

for the better and moving forward, tourism in Montgomery

that can lead to a healthier, happier and more

will continue to be a powerful component of the city’s

productive lifestyle.

resurgence. Travel industry professionals project that as normal travel resumes, travelers will seek “bucket list” travel

While the demand for travel is still regaining

experiences that are more meaningful and that align with

momentum, WE E NCOU R AG E MONTG OME RY R E SIDE NTS TO COME TOG E THE R A ND TO R E DISCOV E R THE IR OWN BACK YA R D. Whether

their own personal values. For 200 years, Montgomery has played a pivotal role in America’s history and now, WE O F F E R V I S I TO R S AN E N L IGH TEN ED P E R S P E C T I V E O F O U R PAS T, OU R FU TU R E A N D O U R C ULT UR E O F C HA N GE. No doubt Montgomery will be at the top of many travelers’ lists because of this.

shopping local, dining at one of our restaurants, visiting one of our renowned cultural experiences or even booking a “staycation” at one of our beautiful downtown hotels, we can make a difference for the businesses in this sector.

51 MONTGOMERYCHAMBER.COM


MGM STAY CATION 2020 FOUR D AY S O F #MYMGM FUN

TA K E A DAY OR A LONG WE E K E N D TO E XPE R IE NCE M O N TG O M E RY THR OU G H A V I S I TO R’ S E YE S.

D O

A Y N E

E AT

CA PITOL OYSTE R BAR

Enjoy a classic Montgomery lunch on this spot’s deck overlooking the river.

EXPLORE

THE HA NK WILLIA MS MU SEUM Learn about the life and times of Montgomery’s own troubadour.

DOWNTOWN WA LK ING TOUR: R OSA PA R K S STATU E , DE XTE R AV E NU E A ND R IV E R F R ONT PA R K Get reacquainted with these familiar streets on foot.

A LA BA MA STATE CA PITOL, OLD A LA BA MA TOWN A ND MU SE U M OF A LA BA MA Get grounded in your local story with a visit to these hallowed halls of history.

VISIT

1 977 BOOK S OR R E A D HE R R ING BOOK STORE Turn the page with a literary treasure from these fascinating book retailers and community spaces.

DRINK UP

TOWE R TA PR OOM, COMMON BOND BR E WE RY OR G OAT HAU S BIE R GA RTEN Grab a pint of local brew and a bite at these downtown brew-centric bars.

DINE OUT

CE NTR A L OR THE HOU SE AT THE R E NA ISSA NCE Cap off day one with dinner at one of these spots offering locally inspired menus and beautiful surroundings.

52 MONTGOMERY BUSINESS JOURNAL


FOR A FULL LI ST OF R ESTAUR AN TS , BAR S & ATT R AC T I O N S C H EC K OUT VISITING MON TG OME RY. CO M

D A Y T W O DRINK UP

P R E VA I L U N I O N

Start the day with a cup of joe plus smiles and shared optimism at this hub beloved by Montgomery’s caffeinated creatives.

E X P L O R E T H E LE GACY M US E UM

Discover why this experience may be the most essential and timely of any in America today.

E A T PAN N IE - G E O R G E ’ S K I TC H E N OR C H RIS ’ H OT D O G S Whether you’re craving comfort or charm, you’ll get both with these great lunch spots.

E X P L O R E T H E N AT I O N A L MEM ORIAL FOR P E AC E A N D J US T I C E Acclaimed internationally as one of the most moving and important experiences of our time, you will be forever changed by this powerful experience.

TOU R TH E ROSA PA R K S L IB RA RY A N D M US E UM You’ll learn Rosa Parks’ inspiring personal story, plus how communities in Montgomery worked together to change the world.

DINE OUT TA S TE

Step off the sidewalk and into this cozy wine bar for tasty small plates, wine flights and Montgomery-themed cocktails.

DRINK UP

AV IATOR/ TH E A LLE Y /C O M M E R C E B EERWORK S A nightlife triple play awaits in these interconnected hotspots in the heart of downtown.


FOR A FULL LI ST OF R E STAUR AN TS , BAR S & ATT R AC T I ON S C H E C K OUT VISITING MON TG OME RY. COM

D A Y T H R E E E AT

CA H AWB A H O US E

A favorite of visitor and locals alike, this eatery’s biscuits, fresh local preserves and cinnamon beignets are the perfect foundation for a day of exploring Montgomery.

EXPLORE

D EXTER AV EN UE K I N G M E M O R I A L B A P TIS T C H U R C H A N D PA R S O N AG E Raise your spirits and your voice (in song) on a heartfelt tour of this treasured church where Dr. Martin Luther King Jr. began his career as a young pastor and became a Civil Rights hero.

F. S C OTT & ZE LDA F I T ZG E R A LD M U S EU M & AI R B N B

D A Y F O U R

E AT

E AT

these lunch spots, from a tender

As every good traveler knows,

EXPLORE

BR E A K FA ST AT BA R BA R A GA ILS

Remember the romance, ambition and creativity of this literary power couple and darlings of the

when you have to bring cash

Jazz Age as you stroll through the Fitzgerald’s former home.

and wait in line, it’s going to be

E AT

staple, located right on the

so worth it! This neighborhood

D ERK ’ S F I LE T & V I N E O R VIN TAGE CAF É

Selma to Montgomery historic trail, serves home-cooked

Whether you want a filling meat and three or a

goodness.

light and inspired plate, these neighboring cafes will fuel you up for an afternoon of exploring.

EXPLORE

CIV IL R IG HTS ME MOR IA L A ND CE NTE R Take a moment to

EXPLORE

FREED OM RIDE S M US E UM This historic bus station bore witness to a horrific moment in Montgomery history. View the powerful timeline on the exterior and be sure to step inside to delve into the stories of the freedom riders who worked to end segregation on interstate buses.

VISIT

S O UT H E R N A RT & M AKERS C O LLE C T I V E

No staycation is complete without a souvenir or two. Stop by this quirky shop for locally made art and goods.

consider how the fight for equal rights continues, and even pledge your name to continue the fight.

F R A NK M. JOHNSON JR . F E DE R A L BU ILDING A ND U NITE D STATE S COU RTHOU SE

DR E A MLA ND BBQ OR BIBB STR E E T PI ZZA Find legendary food at both of rack of ribs to a giant slice of ‘za.

MONTG OME RY MU SE U M OF FI NE A RTS & A LA BAMA SHA K E SPE A RE F E STIVA L Round out the day with a ramble through the museum's sculpture garden or the Shakespeare Garden, both set in a 300-acre cultural wonderland.

DINE OUT

V INTAG E YE AR OR COR K & CLE AVER

Inspired dishes, perfectly crafted cocktails and fashionable patios make these perfect places to relive your staycation adventures.

DRINK UP

M. Johnson and the pivotal civil

K R U OR THE TIPPING POI NT

L A J OL L A OR C I T Y G R I LL

rights cases he decided from his

Relax and take in the eclectic

From a flirty and fizzy cocktail to a hearty entrée,

courtroom here in Montgomery.

vibes at these friendly

Learn about the work of Frank

DINE OUT

La Jolla and City Grill deliver both with class and style every time. 54 MONTGOMERY BUSINESS JOURNAL

neighborhood bars.


55 MONTGOMERYCHAMBER.COM


56 MONTGOMERY BUSINESS JOURNAL


T R A N S F O R M YO U R M A N U FA C T U R I N G & D I S T R I B U T I O N C O M PA N Y TO R E M A I N P R O F I TA B L E I N A P O S T- C OV I D W O R L D

where you currently fit and how adaptable you

to move forward in a post-COVID-19 world?

are to the transformation that is underway.

In the years between the recession and the worldwide disruption caused by the Coronavirus also continued to see margins erode due to

T H R E E T R A N S F O R M AT I V E S T E P S TO R E M A I N P R O F I TA B L E I N A P O S T- COV I D WO R L D :

increased competition.

1 . H A R N E S S T H E P O W E R O F YO U R DATA

outbreak, many distributors saw recovery but

Traditional distributors were having to work harder for diminishing returns. Customers, armed with readily available data, know what they want, and with just a few clicks, know how much the competition is charging for it. Distributors have been forced to strategically reposition themselves by differentiating their service from that of their competitors before, during and after the sale. Traditional distributors also have done this through offering a number of value-added services such as inventory management, storage and transportation. Leaders have successfully implemented leaner, more nimble operations. More and more, competition has come directly

P O I N T S . There are a number of tools on the

market to enhance your position—from simple software to track customer usage to the complex internet of things that can be used to monitor equipment and inventory movement efficiencies and project potential bottlenecks. 2 . D E T E R M I N E W H E R E YO U S H O U L D G O B I G . Use your resources or strategically partner

with someone else to create economies of scale. 3 . TA I LO R YO U R M A R K E T F O R YO U .

If you operate in a small market, you may not be able to compete with the larger chains headto-head on all counts. Instead, determine the combination of products or services that you can focus on and do those better than anyone else.

from manufacturers themselves as disruptive new entrants to the market capitalize on the ready-made distribution channels provided by

MEET THE EXPERT

Amazon or similar platforms. Utilizing these platforms removes or greatly reduces barriers to entry to distribution channels. As manufacturers use business-to-business service offerings from some of these distribution giants, the margin squeeze will be that much tighter for the traditional distributor. Large manufacturers with the resources to adapt quickly into larger scale operations can directly provide the online shopping experience for business consumers to which they have grown accustomed, especially considering the widespread brick and mortar

Adam Stephenson is a Warren Averett member

closings. To stay relevant, companies will have to

who specializes in audits and business advisory

keep up.

services for the manufacturing and construction industries as well as real estate development

Where does this leave you? As companies begin

and finance. You can reach him at 334-260-2342

to ramp back up, navigating these uncharted

or Adam.Stephenson@warrenaverett.com.

waters will require an honest assessment of

57 MONTGOMERYCHAMBER.COM

ACCOUNTING

How is your distribution company positioned

E X P E R T I S E A N D A N S W E R S TO C O M M O N B U S I N E S S Q U E S T I O N S F R O M LO C A L S I N T H E K N O W

BY A DA M S T E P H E N S O N , C PA , C I A , C C A


58 MONTGOMERY BUSINESS JOURNAL


From restaurants to gyms to retail stores, this

reaching out proactively to small business

summer is going to be a challenging time for

clients to find out how we can help. It’s

Montgomery businesses.

important to ask questions that some folks haven't thought about yet, such as whether a

As a vice president and business banker with

company has sufficient reserves with plenty of

Valley Bank in the greater Montgomery area, I

flexibility, along with a high level of efficiency.

have helped countless small business owners dealing with the challenges wrought by the

More than ever, it is vital for businesses to have

pandemic.

access to good advice. So business owners need the ability to have direct conversations

Business owners have reached out to the

with their banker, to be able to say, “Things are

bank to defer payments, add lines of credit

not perfect, but let’s get on the same page.”

and explore their eligibility for the Paycheck Protection Program. These are obvious things

We are pleased to help all types of businesses

for your banker to help with, but there are also

in Montgomery. Earlier this month, we worked

a number of other areas where your banker

with a local tutoring franchise that employs

can help you:

college students as tutors. We were able to help them get a small loan, and the employer

C R E AT E (O R S H O R E U P ) YO U R CO N T I N G E N C Y P L A N .

said, “You have no idea how far these dollars

The pandemic came out of the blue, but there

the other businesses we’ve helped is a local

could be a second wave of infections in the

assisted living and nursing home.

will go for these college students.” Among

fall or winter, so what’s your game plan if that happens? It’s best to have a plan in place so

No matter what size business you have, your

you can be nimble in the moment. A quality

banker should be able to work with you to find

contingency plan will also come into play if a

creative solutions. Even in these toughest of

financial institution is evaluating your eligibility

times, there is a solution out there.

for loans and additional lines of credit.

M A K E K E Y CO N N E C T I O N S .

MEET THE EXPERT

I work in the world of finance, of course, but I see myself as more than a numbers guy. My goal is to create deep relationships with my clients, and in many cases, to connect them with potential service providers (such as lawyers or accountants) or potential customers. Your banker should be able to make quality recommendations about folks who can help your business.

S T R E A M L I N E O P E R AT I O N S . As we get through this tough situation, businesses will need to keep finding ways to be more efficient. With this in mind, we are

Ryan Skipper is a vice president and business banker with Valley Bank in the greater Montgomery area.

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BANKING

BY RYA N S K I P P E R

EXPERTISE AND ANSWERS TO CO M M O N B U S I N E S S Q U E S T I O N S F R O M LO C A L S IN THE KNOW

T H R E E WAYS YO U R B A N K E R C A N H E L P YO U R B U S I N E S S B O U N C E B A C K


SPONSORED CONTENT

Adapting, Supporting and Moving Forward – As One

By Arthur DuCote, Montgomery-Area Market Executive for Regions Bank

From education to nonprofits, a holistic approach will strengthen the River Region. In 2020, perhaps the one constant we’ve

That’s one reason Regions Bank enhanced

seen – is change. Small businesses. Big

its work with community partners. Consider

businesses. Schools. Nonprofits. All have

our support of Alabama State University.

been impacted. People across Montgomery,

We’ve long worked with ASU on a variety of

the nation, and the world are finding ways

initiatives. But we knew the challenges of

to keep moving forward, months after the

COVID-19 presented a need to modify that

pandemic began, while remaining prepared

work. So, a financial grant allocated by the

to adjust further.

bank to ASU in May is supporting greater access to online learning. Our goal is to help

Take a closer look at education. This is the

more students build on the success they’ve

time of year when, typically, students may

already achieved, without limitations from

be traveling with families. Those who are

the changes we’ve seen in recent months. By Arthur DuCote,

old enough may be working summer jobs at retail stores. Or maybe they would be in the

A separate grant for Tuskegee University is

Montgomery-Area Market

middle of an internship in a downtown office

supporting a Student Emergency Fund to

Executive for Regions Bank

filled with professionals.

help with the transition to online instruction, travel assistance, food and personal items,

It’s all changed. The retail store may

and more. We also allocated funding to

not have done any summer hiring. The

Valiant Cross Academy to support an

downtown office may still be only partially

emergency food pantry. A grant for Arsenal

full. I suspect we’ll all be defining the “new

Place, a business incubator in Selma, will

normal” for a while to come. Instructors

support the organization’s education and

aren’t just creating lesson plans for the

workforce readiness programs.

fall. They’re thinking of new ways to reach students of all ages who experienced a

Our community partners in education – and

challenging gap in their education in the

nonprofits across the River Region – are

spring.

rising to the challenge. It’s up to all of us to find ways we can help. Because for us to

So even if this summer is nothing like the

truly emerge stronger, we’re going to have

ones we’ve seen before, and even if the

to come together and ensure the recovery

coming fall will look different than last

reaches everyone.

year’s, there are ways to move forward as a broader community without losing sight

We have more work to do. And we thank

of the need to help ensure all people can

you, and your businesses, for considering

succeed.

ways you can make a difference as we move forward – together.

*The Regions Foundation is a nonprofit 501(c)(3) corporation funded primarily through contributions from Regions Bank.

60 MONTGOMERY BUSINESS JOURNAL

Find the latest resources at regions.com/ coronavirus.


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CLI Trus

DES Sma

Your small business is big to us. In uncertain times, your business remains our priority. From simple checking accounts to complex loans and services, our dedicated relationship managers are here to help you no matter what challenges your business may be facing. Together, we can help your business stand strong and move forward. Learn more at trustmark.com/business

MEMBER FDIC

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PUB Mon Jour

TRI 7.5

COL 4C


M EM BER Spotlight

WSFA 12 NEWS Since 1954, WSFA 12 News has worked to make a difference by giving consumers the latest news, weather, sports and entertainment programming across all of its digital platforms. HISTORY: WSFA first signed onto the air on December 25, 1954, and even before it began, the call letters W-S-F-A were familiar in Montgomery. Gordon Persons (who went on to become an Alabama governor) opened Alabama’s fourth radio station in 1930, locating it at what was then the city’s airport. He publicized the station using the slogan “With the South’s Finest Airport,” hence, WSFA. Raycom Media, which owned WSFA since January 2006, was sold to Gray Television in January 2019. Today, Gray’s television stations cover 24 percent of U.S. television households and broadcast nearly 400 separate programming streams, including nearly 150 affiliates of the CBS/NBC/ABC/FOX networks. NUMBER OF EMPLOYEES: 82 WHAT ARE WSFA’S PRIMARY SERVICES? Local news, weather, severe weather, breaking news and sports coverage; NBC News and entertainment as well as sports programming; and syndicated programs. WSFA 12 News works tirelessly as the market’s news leader to ensure the people of Central and South Alabama have the most reliable news source available to them via a variety of digital platforms. WHAT SETS WSFA AND ITS SERVICES APART? WSFA has been serving the River Region for 65 years, and now with our new technologically advanced facility, we will be able to do so for another 65 years and beyond. We are well aware of the trust our viewers have put in us over the decades and never take that trust for granted. We work hard every day to ensure our viewers continue to receive the very best local news, weather and sports via any one of our many digital platforms. WHAT’S ON THE HORIZON FOR WSFA? Our biggest announcement is our new state-of-the-art facility located on historic Dexter Avenue in downtown Montgomery. We also celebrated our 65th anniversary on December 25, 2019. RECENT RECOGNITION: We were awarded a prestigious Regional Edward R. Morrow Award for our breaking news coverage of the Lee County Tornadoes in 2019. Amanda Curran was awarded the ABA’s ABBY Award for best Meteorologist in Alabama. We also earned ABBY Awards for Best Hard News covering the 2019 Montgomery mayor's election and Best Breaking News Severe Weather Coverage for the 2019 Troy tornado.

445 DEXTER AVENUE, SUITE 7000 / MONTGOMERY, AL 36104 / 334-288-1212 / WSFA.COM 63 MONTGOMERYCHAMBER.COM


HIGHER EDUCATION

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Alabama State University: Joining Hands With Community On July 18, 2020, Alabama State University celebrates 153 years of providing academic excellence. From its roots as a “normal” school in Selma, Alabama, to its status as one of the River Region’s premier institutions of higher learning, ASU has a rich legacy of producing graduates who become global leaders and world changers. ASU is proud of its history, but it is also focused on “the

o 22

promise of a bright future” for its graduates and the communities they serve.

NOTES, NEWS AND VIEWS

In addition to academic achievements, Alabama

HIGHER

State University has emerged as a community leader

UPDATE

Under the leadership of the University’s 15th

EDUCATION

by forging impactful partnerships and strategic relationships at the federal, state and local levels. President, Dr. Quinton T. Ross Jr., ASU has launched an initiative called CommUniversity, which has a mission of continuing and extending the University’s

Here’s the news you need to know about our area’s multiple higher education institutions to earn top marks: their latest additions, announcements, expansions, offerings, awards and more.

impact on Montgomery, the River Region and beyond. A recent example of CommUniversity in action is the establishment of the COVID-19 testing site on the campus of ASU. President Ross initiated the idea for the site and coordinated efforts with the University’s Health Center staff. The resulting partnership with the Alabama Department of Public Health and the Montgomery Housing Authority allows residents of local Housing Communities and other areas of the city to drive or walk up to be tested in a neighborhood location. Because of the many modern and spacious facilities

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UPDATE

on campus, the University has been able to partner with local organizations and agencies to host meetings and other activities of benefit to area residents. Most recently, through a partnership with the Alabama Department of Labor, ASU’s Dunn-Oliver Acadome served as the site to receive those seeking assistance with unemployment claims from across the state of Alabama. These examples illustrate the vital role that Alabama State University continues to play in serving the community, particularly during times of crisis such as the Coronavirus pandemic. This commitment to education, service, innovation and excellence earned ASU a 2019 Impact Maker award from the Chamber.

Auburn University At Montgomery: Meeting Students Where They Are While the COVID-19 pandemic has changed — at least for the time being — the ways we live and learn, Auburn University at Montgomery’s ability to meet the needs of students remains consistent. Ranked among the top regional comprehensive universities in the South by U.S. News & World Report, AUM is offering an alltime high $11 million in scholarships and student assistance in 2020. The scholarships range from $1,000 Freshman Opportunity Scholarships with no ACT or SAT required to academic scholarships worth as much as $40,000 over four years. This

homeland security, among others. Graduates of AUM’s nursing,

year, incoming freshmen will receive free laptops or equivalent

medical laboratory sciences and biology programs have worked

bookstore scholarships.

on the front lines of the COVID-19 pandemic, caring for patients, conducting tests and even guiding efforts to develop a vaccine.

While AUM expects to resume face-to-face classes for the fall

Undergraduate and graduate programs that include a Master of

2020 semester, it excels at supporting its students in online

Healthcare Administration and Doctor of Nursing Practice position

environments as well. In-person services ranging from tutoring to

graduates for success in a variety of settings, ranging from state

career counseling to student healthcare are now offered remotely

agencies to the Mayo Clinic.

too. And AUM has established itself as the first choice for students in the River Region by offering small classes (17:1 student-to-faculty

As businesses and governmental agencies seek to navigate a

ratio) and a diverse (more than 40 nationalities represented)

new normal, AUM’s Master of Business Administration, Applied

and rich campus experience (70 student organizations, NCAA

Economics and master’s and doctoral programs in Public Policy

Division II athletics), but it also offers flexibility. Of its more than 90

and Public Administration build effective leaders by preparing

undergraduate and graduate degree programs and certifications,

graduates to plan for and manage disruptions and leverage data

24 are offered fully online.

to make strategic decisions. Additionally, the university’s Master of Management Information Systems program and newly launched

Recent challenges facing the healthcare and business

Center for Cyber Security offer opportunities for graduates to help

communities reinforce the value of AUM’s programs in allied

businesses navigate the challenges and opportunities within a

healthcare, business, public administration, economics and

growing e-commerce environment within Alabama and beyond.

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HIGHER EDUCATION

UPDATE

and the safety of its students, faculty, staff and their families. Its online platform allows CSU to continue course instruction without disruption or downtime for its students as well as provide an alternative to those looking to transition to online education. As a national leading educator of first-responders and public safety professionals, CSU’s faculty members not only teach students how to be safe and healthy, but they also serve as EMTs, fire chiefs, emergency management professionals, police captains and more in their own communities across the United States. CSU rolled out more than six new continuing education courses in 2019, including a certificate series in the rapidly growing field of forensic investigation. CSU’s online courses are always evolving

Columbia Southern University: Pivotal Steps Now and For the Future

and are designed to equip students with the training they need to take the next step in their careers. This year, CSU continues to make enhancements to its curricula, policies, technologies and staffing to serve more students at the

As developments surrounding the COVID-19 pandemic continue to

highest level. As more students look to online education as a path

unfold, CSU is remaining committed to upholding its core values

to success, CSU is prepared to support them from start to finish.

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HIGHER EDUCATION

UPDATE

Culverhouse College of Business at The University of Alabama: How Culverhouse Approaches COVID-19 Just a few short months ago, the possibility of a pandemic sweeping through the country seemed like the stuff of fiction for many. With the national economy possibly entering into a deep recession and tens of thousands dead due to coronavirus, the dean and team at The University of Alabama Culverhouse College of Business have gone through a process that has prioritized the health and safety of faculty, staff, students and business partners. University leaders quickly provided actionable guidance as the college transitioned to remote learning, teaching and operations. Despite so many moving pieces and so many aspects to consider, such as the availability of internet at a student’s home and the

or PPE, for healthcare providers at local hospitals. The lessons

need for advising students of policy changes, Culverhouse was

learned now serve as the basis for summer coursework to help

successfully able to close out the spring 2020 semester with

students gain the ability to address complex, far-reaching problems

a minimum of hiccups, as Culverhouse Dean Dr. Kay M. Palan

via innovative approaches.

explained. “It is remarkable — but also no surprise considering the excellent team in place here across campus,” she said.

Many of Culverhouse’s research and outreach centers are involved in distributing expertise on coronavirus as it relates to their

The one area most at risk of things going awry was in remote

respective areas, including the Alabama Center for Real Estate,

instruction, according to Palan. “Our faculty thrives on their in-

whose efforts are noteworthy for explaining — to both the general

person interactions with students. Our College’s mission clearly

public and experts — the implications of the pandemic on real

states that we will strive to provide a personal touch in all that

estate and the greater economy.

we do,” she said. “So as a faculty member, how do you meet this objective when you have to convert classroom lessons and course

Palan stressed what COVID-19’s many challenges are teaching.

materials designed for in-person instruction to remote delivery?”

“Above all else, the last few months have heightened the importance of being prepared, being flexible, and being

Palan noted the amount of trial and error, but also praised her staff.

innovative,” she said. “So, even as we prepare for an on-campus fall

“I am very proud of how we were able to make the transition. Some

experience for our students, we also are ready to make changes to

of our faculty developed radically inventive new course materials

those plans, depending on how the pandemic progresses.”

to help students understand obtuse, technical topics,” she said. One of the newest faculty members, Dr. Kenny Wunder, who is the

She also pointed to the possibility that the landscape of higher

Dai-Ichi Life Insurance Company Endowed Professor of Actuarial

education may be forever changed. “Online instruction can be

Sciences and Risk Management, created an animated video

highly effective as either a standalone delivery mechanism or as

featuring himself going through the details of working with spot

a tool augmenting in-person delivery,” she said. “Work sessions

rates. “It is a delight — which is a word not often heard in context

conducted via Zoom or other online meeting platforms have

with ‘spot rates’,” Palan said. (If you’re curious, you can find the

proven to be just as effective and sometimes more efficient than

video on the Culverhouse YouTube channel.)

those done in a physical space.”

Other faculty embraced tools like Zoom to conduct classes on

No matter what the future brings, Culverhouse remains committed

a large scale. Culverhouse faculty also used the coronavirus

to providing the high-value, high-touch business education that it

pandemic as a teachable moment. Students and faculty affiliated

has become known for. “Whether it’s primarily online or in person,”

with the college’s STEM Path to the MBA program coalesced an

Palan said.

all-hands-on-deck effort to develop personal protective equipment,

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UPDATE

Faulkner University: Focused on the Future of Health Care

renovations to the property so it can house our new College

Like many universities across the nation, life at Faulkner University

The first of the College of Health Science programs to be housed

was upended due to the novel coronavirus, COVID-19. In its wake,

in the new location is scheduled to be Physical Therapy in 2021.

Faulkner quickly adapted to the new challenges, and professors

As renovations are completed, additional programs will be housed

began providing quality instruction remotely to students for the

there to include Physical Therapy, Occupational Therapy and

spring and summer 2020 semesters.

Speech and Language Pathology.

In the midst of the current pandemic, healthcare professionals

Faulkner also announced its reaffirmation of accreditation by the

are needed now more than ever. The future of health science

Southern Association of Colleges and Schools Commission on

careers is moving in the direction of team-based health care and

Colleges (SACSCOC) for the next 10 years. Faulkner received

collaboration. This is the unique educational environment Faulkner

the best possible review, being found in full compliance, with the

is offering its students. Earning a degree in Health Sciences

committee offering no recommendations or requests for continued

prepares students for careers in fields such as Speech Language

monitoring.

of Health Sciences. The positive influence it will have on the community is astronomical.”

Pathology, Physician Assistant and Physical Therapy. This spring, the university graduated Faulkner’s College of Health Science

In addition, several of Faulkner University’s academic programs

inaugural class earning a Master of Arts and Master of Science in

received national attention for quality and affordability. Faulkner’s

Speech Language Pathology (MA/MS SLP). A ceremony for them

online Master of Justice Administration was nationally recognized

will be held on campus, along with all spring graduates, on August

as one of the most affordable in the nation for accelerated Master’s

8. These students have helped hundreds of patients over the past

in Criminal Justice Online programs in 2020, according to a new

two years at Faulkner’s SLP Clinic, and they will help thousands

report by BestCollegesOnline.org. Faulkner’s online Bachelor of

more throughout their careers.

Science in Business Administration degree was ranked among the top 25 universities in the nation by Online Schools Report for Best

In light of its growing health science programs, this June, Faulkner

Online Bachelor’s in Business Administration for 2020. The same

University announced the recent purchase of the Montgomery

reporting agency announced Faulkner was also ranked 14th out

East Plaza Shopping Center, located adjacent to campus, which

of 50 schools for Best Online Master’s in Business Administration

will become the new site for the University’s College of Health

for 2020 for its Executive Master of Business Administration

Sciences.

online degree. And Faulkner’s online psychology degrees were all recognized as being the third Best Online Bachelor’s in Psychology

“This is a huge opportunity for Faulkner University to expand as

Degree Programs out of 50 in the nation for 2020, according to

an institution both geographically and academically,” said Faulkner

Learn.org.

University President Mike Williams. “We are excited to begin 72 MONTGOMERY BUSINESS JOURNAL


HIGHER

HIGHER EDUCATION INSTITUTIONS & PROGRAMS YEAR FOUNDED

CHAMBER MEMBERS

Source: nces.ed.gov/collegenavigator/

EDUCATION

CURRENT ENROLLMENT

# OF DEGREES OFFERED

Alabama State University alasu.edu

1867

4,929

60

Amridge University amridgeuniversity.edu

1967

1,058

40

Auburn University at Montgomery aum.edu

1967

4,523

63

Central Alabama Community College cacc.edu

1989

1,726

29

Columbia Southern University columbiasouthern.edu

1993

21,104

54

Faulkner University faulkner.edu

1942

3,100

76

Fortis College, Atlanta Highway fortis.edu

2008

337

5

Fortis College, Eastdale fortis.edu

2008

207

2

Huntingdon College huntingdon.edu

1854

1,008

33

South University southuniversity.edu

1899

336

18

Strayer University strayer.edu

1892

55,337

35

Trenholm State Community College trenholmstate.edu

1963

2,042

22

Troy University troy.edu

1887

16,981

90

Troy University Montgomery troy.edu

1887

3,023

48

Tuskegee University tuskegee.edu

1881

2,877

62

University of Alabama ua.edu

1831

38,103

200+

UPDATE

SAVE DIVERSITY

THE SUMMIT Date LEADERSHIP THAT TRANSCENDS

TUESDAY SEPTEMBER 22, 2020

Diversity, Unity and Shared Prosperity Renaissance Montgomery Hotel & Spa at the Convention Center 201 Tallapoosa Street, Montgomery, AL 36104

73 MONTGOMERYCHAMBER.COM


HIGHER EDUCATION

UPDATE

education more accessible right here in Montgomery. South University has been in Montgomery for more than 120 years and takes seriously its goal of continuing to be a good local partner and to support the school systems and students on the pathway to graduation. “It is important now more than ever that we think about how to make the transition from high school to higher education as smooth as we can,” said Kandis Steele, Campus Director of South University in Montgomery. “The River Region is a fabulous area to stay, learn, work and grow. It just makes sense to invest in your future.” To qualify for the South University River Region High School Grant, for the fall 2020 term start, students must be a graduate of an eligible Autauga, Elmore or Montgomery County high school

South University, Montgomery: New Grant Assists with Tuition and Fees

as well as a first-time college student (no prior post-high school college enrollment or credits; high school dual-enrollment students are eligible) and have a cumulative GPA of 2.0 at high school graduation. To continue receiving the grant after their first term, students must maintain eligibility.

South University recently announced that for the first time, it will offer a new River Region High School Grant for all eligible

Eligible students will receive a grant toward tuition and fees of:

graduates to receive help with tuition and fees to make higher

• $1,745 per quarter if they pursue a bachelor’s degree in:

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Business Administration (BBA) or Psychology (BA), Healthcare Management (BS), Public Health (BS), Information Technology (BS) or Criminal Justice (BS) • $1,676 per quarter in the Medical Assisting Associate of Science degree program • $1,408 per quarter in the Physical Therapist Assistant Associate of Science degree program South University has extensive program offerings in areas like Business, Physical Therapist Assistant, Criminal Justice, Information Technology, Healthcare and more, along with flexible learning options including day, evening and online courses. It also boasts a welcoming environment with supportive faculty and staff who provide one-on-one attention and mentorship from enrollment through graduation. Interested students should Contact the admissions team at South University, Montgomery to learn more.

Trenholm State Community College: TSCC Receives Grant to Create a Distance Learning Network Providing new avenues of educational opportunity that will help rural students overcome geographic barriers and meet industry workforce demands is the goal of Trenholm State Community College (TSCC) through a grant funded by the United States Department of Agriculture (USDA). Trenholm State received

duplex audio to be installed in three high schools: Bullock County

$497,000 to provide high-quality instructional resources to rural

High School, Macon County Career Tech Center in Tuskegee

students through the creation of a distance learning network.

and the South Montgomery Academy Campus in Grady. The high schools will serve as end-user sites, and Trenholm State’s

The college was the only community college to be awarded the

main campus and Patterson Site will serve as pure hub sites. The

grant. TSCC will serve as a significant provider of information,

initiative will provide an accessible course delivery model with

advocacy and training in STEM (Science, Technology,

an array of college preparatory, Advanced Placement, career

Engineering, and Math) related occupational fields and serve as a

technology and dual enrollment courses.

catalyst to improve the economy and workforce in rural Alabama. Phase one will focus on Adult Education and Ready-to-Work

Given the critical need to close the gap to produce high-skilled

opportunities, followed by the expansion of dual enrollment and

healthcare professionals, Trenholm State also plans to establish

short-term certificate offerings. The project has the potential

a distance education (DE) program in medical imaging. “The

to raise educational outcomes and increase college-readiness

college can help rural students align their educational and career

among rural high school students. “Rural communities pose

goals with specific academic programs/career tech training to

unique challenges, and the grant will help Trenholm State

earn a degree or industry credential,” Archie said. No matter

prepare students and low-skilled workers enter the pipeline of

the remoteness of the schools’ location, successful completion

high-skilled in-demand STEM careers,” says Interim Trenholm

of courses via the distance learning platform for rural students

State President, Anita Archie.

could be enormous. The network can make learning exciting and improve college readiness while motivating rural students to pursue more rigorous academic courses.

TSCC will purchase distance learning equipment, videoconferencing equipment for full-motion video and full-

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Tuskegee University: Setting Strategic Direction for Next Decade Recent moves to online academic instruction and virtual student

Troy University: University Freezes Tuition for Second Year in a Row

engagement resulting from the COVID-19 pandemic underscore the ever-changing landscape of higher education in Alabama and throughout the country. Forecasting and embracing those changes will be Tuskegee University’s goal as it begins developing its next 10-year strategic plan — an overall direction

With uncertain times due to COVID-19 affecting many students,

that will carry it to its 150th anniversary in 2031.

Troy University announced it will freeze its undergraduate and graduate tuition for the 2020/2021 academic year.

“Tuskegee University specifically — and higher education in general — has changed drastically in just the five years since our

The current undergraduate tuition of $325 per credit hour in class

now-expiring strategic plan was crafted,” President Lily D. McNair

and $338 per online credit hour, and the general university fee of

said of the document she inherited in July 2018 upon the start of

$42 per credit hour will remain the same for in-state students in

her presidential tenure. “I imagine that a plan developed even 12

the coming academic year. Tuition for out-of-state students and

months ago would be under serious re-evaluation in light of our

TROY Online students will also remain the same. Graduate tuition

current healthcare crisis.”

rates will remain at $425 in-class and $494 online. During her annual homecoming state of the university address “On behalf of the Board of Trustees, I am pleased to announce

in November 2019, McNair shared with alumni some of her

for the second straight year Troy University will not increase

priorities that will inform the university’s future strategic direction.

undergraduate or graduate tuition rates. Many of our students

In that address, she further refined the tenets of her “new era of

and their families face economic uncertainty, therefore we believe

leadership and excellence” — the outline of her strategic vision

this is a prudent decision,” said Chancellor Jack Hawkins Jr.

that she introduced as part of her March 2019 inauguration.

TROY reopened its campuses and locations on June 1 and is planning toward in-person classes for the fall semester with

“Every voice will be important, and your voice is needed [in the

procedures and protocols to ensure the safety of students, faculty

strategic planning process],” McNair said to alumni last fall, while

and staff.

76 MONTGOMERY BUSINESS JOURNAL


77 MONTGOMERYCHAMBER.COM


HIGHER EDUCATION

UPDATE

noting that focus groups and listening sessions with other internal and external stakeholder groups will be a vital component of the process. As a stakeholder-informed process, McNair looks to the university’s alumni, donors, employees, students, parents, and community and research partners to share their hopes, dreams and vision for what many affectionally call “Mother Tuskegee.” But, McNair indicated, that plan will have to address some specific challenges and opportunities facing the university now and into the future. “Every student who desires a quality education should be provided that opportunity,” she said. “However, college affordability and financial aid limitations prevent students from seeing that goal to fruition. Quantifiably, we see that affect student retention and graduation rates. We must ensure students who start a degree can complete it — and then move successfully and seamlessly into the global workforce.” Corporate and workforce development partnerships throughout the university’s STEM and liberal arts disciplines continue to demonstrate the value Tuskegee alumni offer the marketplace.

The University of Alabama: Student Achievements Continue

As do its research partnerships — such as recent NASA-related

Since its founding in 1831, UA has educated more students from

collaborations with Bell Textron and Huntsville-based Dynetics,

our state than any other college or university in the world. Students

which are building on the university’s established strengths in

like Marillyn Hewson from Tuscaloosa, recently retired Chairman,

aviation and aerospace science engineering. In concert with

President and CEO of Lockheed Martin, and Sonequa Martin-Green

those efforts, McNair looks for the university to continue its

from Russellville, who landed the lead role in "Star Trek: Discovery."

legacy of solving contemporary challenges like food and energy sustainability, climate change and health disparities.

Once again in 2020, UA students are earning honors. More than 600 National Merit Scholars are currently enrolled at UA, including

You don’t have to look much farther than the university’s backyard

256 in its most recent freshman class. This year, 12 UA students

for some of those challenges, including economic development,

were selected for Fulbright Awards, making it, once again, a leader

food insecurity and health disparities — the latter exacerbated by

among all universities in the country. And for the fifth consecutive

the lack of a healthcare infrastructure in Macon County. University

year, UA's Alabama Astrobotics team took first place in the NASA

leaders continue to work with city and county officials to reinstitute

Robotic Mining Competition.

ambulance service to the area — while all involved recognize the need for emergency medical facilities to serve students and

UA offers more than 200 programs of study in 12 different colleges

area residents alike. Through a “communiversity” approach,

and schools. If none of these is quite right, New College allows

these leaders are collaborating on a comprehensive and holistic

highly motivated students to customize their own course of study.

approach to solving these issues.

Through the Accelerated Master’s Program and the STEM and CREATE Paths to the MBA, high-achieving UA students can work

“It’s exciting — and humbling — to know that the strategic direction

toward an undergraduate degree while pursuing a graduate

we set today will carry us to the threshold of such a milestone in

degree at the same time. Finishing both in five years or less saves

our university’s history,” McNair said, acknowledging that the new

time and cuts overall educational costs.

strategic plan will align with the university’s 150th anniversary. “The direction we take now will position Tuskegee for its next century

UA is the place where students can become what they aspire

and a half of imparting knowledge to our students, leading in our

to be, and the university invites those ready for the challenge to

communities and serving our collective society.”

prepare to make their mark.

78 MONTGOMERY BUSINESS JOURNAL


79 MONTGOMERYCHAMBER.COM


Small Business Briefcase +

PACK ED WITH TIPS AN D TOOLS TO BEN EFIT YOUR BUSINESS

THE NEW NORMAL IN WORKING REMOTELY COVID-19 and the resulting shutdowns pushed many to work from home, but now that the virus is loosening its hold on the country, working remotely might remain a key part of the “new normal.” Here’s what employers need to know. BY SHARLEEN SMITH

+ADVANTAGES:

Remote employees often report

flexibility, focus and no commute as the biggest benefits of working from home. Performance and productivity have also increased with remote work in most cases. Two studies in 2015 and 2018 indicated that employees are more productive working from home thanks to fewer interruptions, less distractions, more time for cognitive capacity

COVID-19 and the resulting shutdowns pushed many to work from home, but now that the virus is loosening its hold on the country, working remotely might remain a key part of the “new normal.” Here’s what employers need to know. Many have assumed that working remotely would end as authorities have allowed our workplaces to open, thanks to the COVID-19 situation lightening up. But in reality, many business offices just might migrate to a model with more people working remotely in the future. Should that happen, we will have a new set of opportunities but also, new problems to deal with. So, what are they? Let’s start with a look at the pros and cons of having staff working remotely.

and increased job satisfaction in working more autonomously. According to a study conducted by Airtasker, telecommuters worked 1.4 more days every month, or 16.8 more days every year, than people who consistently worked from the office. And since the coronavirus? Depending on the research, productivity has increased anywhere from 13 to as high as 38 percent.

MEET THE EXPERT

Remote working has led to more

Sharleen Smith is the Director of Continuing Education and Outreach of Troy University. She has more than 30 years of experience in organizational consulting and training, including the development of human resource policies and procedures, strategic planning, performance management systems, classification and pay systems, interviewing and onboarding processes, change management, talent management and more. Her training includes more than 250 topics, and she has presented to more than 300,000 people at 15,000 conferences, workshops and seminars. Contact her at gssmith@troy.edu.

80 MONTGOMERY BUSINESS JOURNAL

communication and therefore, more open environments that promote discussion and conversation. Businesses that have robust remote-working plans for their employees often have a better handle on their cybersecurity needs and business continuity planning.


_ DISADVANTAGES: Trust and communication are two of the biggest challenges for companies as more

Blurred lines between work and home life

people work remotely; businesses must trust

can lead to a sense of working all the time if

that their remote employees will do their jobs.

not managed properly.

Occasionally, remote workers report a

For many employers, cybersecurity

sense of alienation from a lack of social

is also a concern when employees work

interaction they receive in the office.

remotely.

CHALLENGES & SOLUTIONS FOR EMPLOYERS Managers need to learn how to “supervise” from a distance. Instead of relying on “seeing someone at a desk” or “dropping in their office” five times a day to ask if the project is completed, supervisors and managers need to manage by clearly defining goals or deadlines for a project or assignment.

THE BOTTOM LINE It takes logical and innovative thinking to create procedures for remote work. It will require training for supervisors, team leaders and even executives so they can best learn how to

Employees need to be trained on what the remote office should look like to be professional. Having children’s toys behind you, stacked boxes in the corner, television or music playing in the background and a dog jumping into your lap during a virtual meeting are not professional. For successful remote working, a professional and organized workspace is key.

A good balance of work and home time for employees must be established. With some flexibility, employers need to define the work hours and trust employees to live up to those hours.

81 MONTGOMERYCHAMBER.COM

supervise a remote workforce. But in the end, true leaders will always be open to change. The only constant is change, and if managed appropriately, change brings progress.


CHAMBER NEWS Connect

BIG NEWS! MONTGOMERY CHAMBER NAMED TOP ECONOMIC DEVELOPMENT ORGANIZATION The Chamber was named by Site Selection

and consider it for expansion,” Bruns said.

magazine as one of the nation’s Top 20 Economic Development organizations and

Bruns visited Montgomery in the summer

received the magazine’s 2020 Mac Conway

of 2019 and pointed out what he learned

Excellence in Economic Development

first-hand as he offered his personal

Award.

congratulations for the recognition. “I met

The Mac Conway Awards for Excellence in Economic Development, named in honor of Site Selection

so many of your wonderful staff and board members and leadership, as well as

YOU CONTINUE

founding publisher H.

TO IMAGINE

McKinley “Mac” Conway,

A GREATER

are awarded to the top local and regional U.S. economic development groups based on an index

area. I’ve seen how you’re taking advantage of assets like Maxwell-Gunter Air

MONTGOMERY AND TOGETHER AS A REGION,

of corporate job creation

YOU’LL MAKE THAT

and facility-related capital

VISION REAL.

investment data calculated

business leaders in the

Force Base, Alabama State, Trenholm State, the Equal Justice Initiative, and I see how you’re working as a team now with your Recover Together Business Hub and Relief Fund,” he said.

both cumulatively and per capita.

“Of course, maybe it’s your coffee shop that says it best – Together We

In a statement, Adam Bruns, Managing

Prevail. I am sure that’s going to be the case

Editor of Site Selection, noted the numbers

for you in the months and years ahead. It’s

that earned the Chamber the honor:

my hope that the projects and programs

more than a billion dollars invested, 32

you pursue in the days ahead continue to

companies, more than 1,200 new jobs all

offer your employers and your citizens a

in the last year. “It’s really not just about

wonderful vista and a promising future. You

the stars aligning, it’s about your priorities

continue to Imagine a Greater Montgomery

aligning, it’s about your assets and your

and together as a region, you’ll make that

constituents aligning, and that makes all the

vision real. So, congratulations once again

difference in the eyes of global corporate

and our best wishes for your continued

investors when they come to your region

health and prosperity.”

2020 IMPACT MAKERS Help the Chamber recognize the people and businesses who are making an impact by working to build a greater Montgomery by voting for this year’s MGM Impact Makers Awards. The awards honor and recognize member individuals and businesses

VOTE

JULY 20 THROUGH AUGUST 14

within the community who are making an impact in these areas:

Talent: Supporting education, workforce development, recruiting and maintaining young talent

Economy: Creating and preserving jobs, small business development, economic development and corporate recruitment

Image: Transforming Montgomery’s image and quality of place for locals, business owners and visitors

Community: Fostering collaboration among elected leadership; engaging business stakeholders and business owners to increase community capacity

Military: Making Montgomery the best hometown in the Air Force by supporting military neighbors and families and helping develop new industry verticals that sustain Maxwell-Gunter Air Force Base and enrich the entire River Region.

Visit montgomerychamber.com/ mgm-impact-makers for details.

COVID-19 RESOURCES & INFORMATION Throughout the COVID-19 crisis, your chamber has been hard at work collecting and disseminating critical resources and information to help you and your business manage the pandemic. Relevant information is monitored and updated daily on the Chamber’s COVID-19 website – montgomerychamber.com/covid-19. The mini website houses up-to-date information regarding Chamber operations, business continuity planning, COVID-19 media and releases, and it also provides critical resources and direct links to key government, organization, association and community websites.

82 MONTGOMERY BUSINESS JOURNAL


SOCI A L MEDI A IS NOT FREE! Even “free” organic posts cost time (and money).

AND YOU GOTTA BECAUSE:

70%

People spend

75 min

of users use it every day

a day on it

BUT: Less than

3%

of your followers see your posts

THE ANSWER: TARGETED LEAD GENERATION Gain more customers and increase your ROI by more than 200%

CONTACT US FOR RESULTS: Pam Mashburn

Christina Bennett

334.201.8787 pam@exploremedia.org

334.221.4619 christina@exploremedia.org

YOUR TARGETED MEDIA SPECIALISTS 83 MONTGOMERYCHAMBER.COM


CHAMBER NEWS Member FAQs D ISCOV ER W H AT YO U R C H AMBER CAN DO FOR YOU AN D YOUR BUS IN ESS .

RECOVER TOGETHER SMALL BUSINESS HUB (HELPING UNITE BUSINESS)

Q:

What is the Recover Together Small Business Hub?

HOW LONG WILL THE HUB BE AVAILABLE? The program will be available indefinitely. The goal is to assist businesses as we weather this crisis together and to continue to serve the needs of businesses long after

A:

recovery. A communications, counseling and case management vehicle, the Recover Together

Small Business Hub provides a free clearinghouse service that helps identify and prioritize small business requests, and then connect those small businesses to the resources they need most. In addition to receiving requests for help, the Hub will be initiating community outreach to engage small and minority-owned businesses across Montgomery. This publicprivate collaboration is an early outcome of Mayor Steven Reed’s Economic Impact Task Force.

WHO ARE THE HUB SPECIALISTS? They are trained members of the Chamber staff who follow up directly with businesses in need and provide guidance, resources and referrals. Referrals will be made to the appropriate Hub partners to provide technical assistance and one-on-one

HOW DOES THE SMALL BUSINESS HUB WORK?

IS THE SMALL BUSINESS HUB FREE?

The Hub works by connecting business

Yes. The Hub is a free service provided by

owners with resources that will be the

the Chamber in partnership with The City

most beneficial to them as they navigate

of Montgomery, the Montgomery County

WHAT SUPPORT OPTIONS WILL THE HUB IDENTIFY AND HELP WITH?

the COVID-19 pandemic and beyond.

Commission and the Small Business

The Hub Specialists will help small

Business owners fill out their Hub form by

Development Center at Alabama State

businesses understand the support options

going to recovermgm.com.

University.

Once a form is completed

WHY IS THIS SERVICE BEING OFFERED?

and submitted, a frontline Hub Specialist will triage requests. The Hub Specialist will either handle that request immediately, connect the business with the appropriate agency

THE HUB MISSION: Inform business owners and connect companies with the programs

or schedule a one-on-

they need.

available, including the Paycheck Protection Program, Economic Injury Disaster Loan (EIDL), Emergency Grants and Small Business Debt Relief. Business owners will

In the wake of the COVID-19

receive guidance on which option is best

pandemic, local businesses

for their individual business situation based

are laying off employees and

on the information provided and will be

closing their doors even as

connected with an appropriate partner to

assistance becomes available

help them take advantage of the identified

through a variety of state

program.

and federal emergency relief

one counseling session

programs. Many businesses

targeted to its specific

are simply not aware of

needs. A business may

counseling sessions.

the assistance or have had

also call 334-226-7529 to speak directly

difficulty accessing it. It is critical for

to a Hub Specialist about its needs. In

business owners to know what they can

addition to receiving requests for help, the

and should be doing to stay in business

Hub Specialist will be initiating community

and keep the economy going. The Hub

outreach to engage small and minority-

can inform business owners and connect

owned businesses across Montgomery.

companies with the programs they need.

84 MONTGOMERY BUSINESS JOURNAL

GET STARTED: VISIT MONTGOMERYCHAMBER. COM/HUB FOR ADDITIONAL INFORMATION AND RESOURCES.


85 MONTGOMERYCHAMBER.COM


CHAMBER NEWS Members on the Move K EEP U P W I T H O U R M EM B ER S W ELCOMIN G N EW HIRES AN D ACCEPTIN G N EW POS ITION S

Four Star Freightliner Names Coleson as CFO Four Star Freightliner, Inc. Controller

Cooper Named Alabama Power Vice President of Corporate Sustainability

Scott Coleson was promoted to Chief

Stephanie K. Cooper was named

Financial Officer (CFO), effective

Alabama Power’s Vice President

April 16, 2020. Coleson began his

of Corporate Sustainability. In this

career at Four Star Freightliner as a

new role, Cooper will oversee the

college intern nine years ago. After

development and implementation of the

his internship, he was hired full-time

company’s strategic initiatives related

by Four Star Freightliner as staff

to social responsibility, governance and

accountant. He was promoted to

sustainability.

senior staff accountant and then to controller for Four Star Freightliner’s seven locations. Gary Imdieke, who served Four Star Freightliner for nearly 20 years as CFO, retired in December.

Brent Cherry Joins Alliance Insurance Group After 12 years with BlueCross BlueShield of Alabama, Brent Cherry has joined Alliance Insurance Group. He served

New Waters Realty Continues to Grow

multiple roles at BCBSAL, most

Jennifer Atkins, Qualifying Broker

Large Group division. The clients he

and Vice President for New Waters

represented ranged from Fortune 500,

Realty Company, announced two

municipalities, hospital, transportation

new additions to the New Waters

and automotive companies.

recently as an Account Executive in the

Realty team, Realtor® Lynn McKinley and Realtor® Todd Taylor. McKinley

Faulkner University Announces Interim Dean

received her real estate license in

Dr. Leah Fullman was appointed as

2005 and for the last 14 years has

Interim Dean of Faulkner University’s

leased and managed commercial

College of Health Sciences. Fullman was

properties. Taylor is originally from

the University’s first hire in August 2016

East Tennessee and moved to

in the health sciences and spearheaded

Alabama to continue pursuing his

the development of the two existing

coaching/teaching career.

health science offerings: the BS in Communication Sciences and Disorders and the MA/MS in Speech-Language

Jessica Sparhawk Joins Bradley’s Montgomery Office

Pathology.

Jessica Sparhawk has joined Bradley Arant Boult Cummings LLP’s Montgomery office as an Associate in the Litigation Practice Group. Sparhawk received her J.D. from the University of Miami School of Law, where she was a member of the University of Miami Law Review. She received her Bachelor of Arts (magna cum laude) from the University of Nevada.

Huntingdon Names Director of Institutional Health Huntingdon College President J. Cameron West announced that Nyree Conville, R.N. was hired as the College's Director of Institutional Health. Conville began her nursing career in the emergency department at Jackson Hospital and has worked in emergency services, nursing management, case management and as a clinical documentation specialist for Coosa Valley Medical Center since 2000.

86 MONTGOMERY BUSINESS JOURNAL


Kelly Fitzgerald Pate Selected as United States Magistrate Judge The judges of the United States District Court for the Middle District of Alabama have selected Kelly Fitzgerald Pate to fill the United States Magistrate Judge vacancy to be created in the Middle District of Alabama due to the retirement of Magistrate Judge Wallace Capel on July 31, 2020. A native of Montgomery, Pate has been a civil litigator with the law firm of Balch and Bingham LLP since 2005. After a full background investigation by the Federal Bureau of Investigation, Pate will be appointed by the Court to fill the vacancy.

Bill Taylor Joins Alabama Farmers Federation As Ag Policy Intern Auburn University (AU) senior Bill Taylor is spending his summer interning with the Alabama Farmers Federation’s Department of Governmental and Agricultural Programs (GAP). Taylor will work across departments to advocate for agriculture; produce ag policy communications; and strengthen his understanding of governmental and Federation work.

Jim Massey’s Cleaners Names Director of Training and Hires District Manager Bob Beisel was hired by Jim Massey’s in 2015 and recently promoted to Director of Training. His responsibilities include training all newly hired Jim Massey’s customer service representatives and managing and coordinating inventory documentation. Eric Guttensohn was named Jim Massey’s Cleaner’s River Region District Manager on April 27. Guttensohn works with each customer service representative and answers directly to customers, ensuring they have a pleasant experience at every Jim Massey’s location.


CHAMBER NEWS Members in the News A Q U IC K LO O K AT O U R M EM B ER S’ MAN Y ACCOMPLIS HMEN TS , AWARDS AN D HON ORS

Achievements

and Priester’s Pecans Inc. received more than $15,000 in prizes and will represent Alabama in the Swisher Sweets/Sunbelt Expo

Triple E Farm and Priester's Pecans Named Alabama's 2020 Farm Of Distinction

Southeastern Farmer of the Year contest during the Sunbelt Ag Expo in October. Triple E Farm began in 1981 when Thomas bought part of a commercial beef herd from the widow of a respected cattleman. Two years later, he and Melissa built their first poultry houses. Today, the operation spans 1,000 acres and includes a 50-cow beef herd; 1,000 head of stocker cattle annually; and three poultry houses producing almost 400,000 chickens a year. Meanwhile, Priester’s Pecans cracks, shells and processes more than 1.5 million pounds of gift-quality nuts a year and produces candy, baked goods and snacks, which are marketed through retail stores, a website, fundraisers and wholesale agreements.

New Waters Realty Agents Earn National Endorsement Roderick Oree, Realtor®, and Jennifer Atkins, Broker, of New A Lowndes County beef, poultry and pecan operation was

Waters Realty have earned the Commitment to Excellence

named Alabama’s Farm of Distinction during the recent Alabama

endorsement (“C2EX”) from the National Association of

Farm-City Awards. Thomas and Melissa Ellis of Triple E Farm

Realtors®. The endorsement goes to Realtors® and Brokers who

88 MONTGOMERY BUSINESS JOURNAL


CHAMBER NEWS Members in the News A Q U IC K LO O K AT O U R M EM B ER S’ MAN Y ACCOMPLIS HMEN TS , AWARDS AN D HON ORS

have demonstrated knowledge and competency in 10 core areas

since February 2017. CRDN serves as part of

of real estate practice: Client Service, Professional Reputation, Real

the emergency response team by restoring

Estate Law, Realtor® Code of Ethics, Equal Service To All, Advocacy

textiles and electronics following disasters

of Real Property, Ownership, Trust and Integrity, Use of Technology,

such as fires or floods. At this year's CRDN

Data Privacy and Areas of Practice.

International Convention, Guthrie was awarded 2nd place in both Sales Professional of the

Copperwing Design Certified by Women’s Business Enterprise National Council

Year per Household and Sales Professional of the Year Mid-Market for the United States and

As a WBENC-certified company,

Canada.

Copperwing earns recognition for its diversity as a woman-owned and managed

Beasley Allen Attorneys Honored

company. This world-class certification is

Fourteen Beasley, Allen, Crow, Methvin, Portis & Miles, P.C. attorneys

accepted by more than 1,000 corporations

have been selected to the 2020 Lawdragon 500 Leading Plaintiff

representing America's most prestigious

Consumer Lawyers list: Jere Beasley, Founding Attorney; Greg Allen,

brands, as well as by federal, state and

Lead Products Liability Attorney; Tom Methvin, Managing Attorney;

local government entities and the (SBA)

Cole Portis, Personal Injury Section Head; Dee Miles, Consumer

Women-Owned Small Business (WOSB) Federal Contracting Program.

Fraud Section Head; Chris Glover, Managing Attorney – Atlanta;

Janet Guthrie Honored With International CRDN Awards

Section Head; LaBarron Boone, Executive Committee Member;

Janet Guthrie has worked as General Manager of Jim Massey’s

Leigh O’Dell, Executive Committee Member; Kendall Dunson; Larry

Restoration Division: CRDN of Montgomery and Central Alabama

Golston; Ted Meadows; and Navan Ward Jr.

Andy Birchfield, Mass Torts Section Head; Rhon Jones, Toxic Torts

89

MONTGOMERY BUSINESS JOURNAL


CHAMBER NEWS Business Buzz CO M MUN ITY + COMMERCE N EWS

ASU Honey Beez Docuseries Debuts A docuseries starring Alabama State University's renowned Honey Beez' plus-sized dance team debuted in April on Snapchat for a 10-episode gig, which helped keep millions of quarantined homebodies delighted and entertained. Hollywood reality television actress La La Anthony's production company featured the University's talented dance squad with highlights from its 2019-2020 season of performances. The program follows the Honey Beez and their coach from auditions to live performances at football games and other venues, while sharing some of the

Four Star Freightliner Partners with Girl Scouts of Southern Alabama

real-life highs and lows experienced by the

Four Star Freightliner and Girl Scouts of Southern Alabama are teaming up to reward heroes

young ladies along the way.

during the COVID-19 crisis: truck drivers. While they last, drivers who stop at the parts or service counters at any of Four Star Freightliner’s seven locations will be given a box of Girl Scout cookies. Boxes of the cookies were donated by Girl Scouts of Southern Alabama. The organization says it is proud to support the community during these unprecedented times. The U.S. Department of Homeland Security has declared truck drivers as essential workers, in addition to a wide array of transportation and logistical occupations that support trucking.

River Region United Way President and CEO Resigns

Homes. A representative from Kelly Realty

River Region United Way (RRUW) President

fruitful partnership for many years to come.

and CEO Jimmy Hill has tendered his

said the company is looking forward to a

accept a statewide position in an area of

Caddell Construction Awarded Contract in Guam

personal interest. Hill served at the River

Caddell Construction, along with joint

The Shoppes at EastChase Launches Permanent Curbside Pickup Initiative

Region United Way for a total of 10 years,

venture partner Nan Construction, has

The Shoppes at EastChase recently

joining the organization in May 2010 as

been awarded another $100-plus million

launched “On the Go,” a curbside pickup

Vice President of Resource Development

contract to design and build a new

initiative throughout the shopping center.

and succeeding Russell S. Dunman as

barracks at the Naval Base in Guam. The

“On the Go” is a new program designed

President and CEO upon his retirement in

project award is the latest in a list of new

to adapt to the ever-changing needs of

2014.

work awarded this year, bringing the total

retailers and customers by offering another

value of new contracts to more than half a

avenue for the community to support their

billion dollars since January.

favorite brands and restaurants. Shoppers

resignation, effective June 1, 2020, to

Kelly Realty LLC Announces Partnership with The Billingsley Place Homeowners Association

may purchase products via a specific retailer Work will include the design and

website or place an order by phone with the

Kelly Realty LLC has entered into a

construction of a building complex with

retailer. The order will be fulfilled by store

management partnership with The

multiple floors to house unaccompanied

personnel, and then a pickup time will be

Billingsley Place Homeowners Association.

U.S. Marines at the Joint Region Marianas

scheduled. A designated landing page on

Located several blocks off Taylor

site on the island of Guam. The “BEQ-H”

The Shoppes at EastChase website lists

Road, Billingsley Place neighborhood

complex will include a Bachelor-Enlisted

participating retailers and includes phone

was established as a planned urban

Quarters tower, a utility facility, a washing

numbers to call upon arrival and location

development in 2004 by Lowder New

area and a community core building.

pickup areas.

90 MONTGOMERY BUSINESS JOURNAL


CHAMBER NEWS Business Buzz CO M MUN ITY + COMMERCE N EWS

Alabama Ag Credit Doubles Scholarship Fund Due to these uncertain times, Alabama Ag Credit has expanded its college scholarship program and awarded 23 scholarships, instead of 10 as initially planned. Each scholarship is valued at $1,000. The 2020

Four Star Freightliner Awards Six College Scholarships Four Star Freightliner recently awarded six high school seniors with the 2020 Zachary Sizemore Memorial Scholarship.

winners are: Shelby

Recipients were chosen for their academic

Marsh, Blake Carroll,

achievement, demonstrated leadership

Peyton Parkman, Mathew

and community activities in memory of the

Prater and Alesia McGraw

Four Star employee. Five out of the six

from Auburn University;

award winners include children of Four Star

Hudson Hines, Caleb

Freightliner employees.

Jordan and Caleb Powell from Coastal Alabama

The 2020 recipients are: Keeley Johnson,

Community College;

Marbury High School in Deatsville, Ala.;

Nicholas Walton Saunders

Jordan Granger, Prattville High School in

from Enterprise State

Prattville, Ala.; Chadwick Norris Jr., Trinity

Community College; Taylor

Presbyterian School in Montgomery; Hailey

Paris from Jacksonville State University; Garrett Barefoot from Lurleen B. Wallace Community College; Jacob Meadows, Caroline Parkman and Emily Strickland from Mississippi State University; Emma Wendland from Samford University; Aaron Trawick and Hill Stabler from University of Alabama; Reid Shackelford from Trenholm State Community College; Noah Carnley, Rebecca Starling and Sidney Davis from Troy University; Patrick McNeil from University of Alabama Birmingham; and Chole Nance from Wallace Community College.

91 MONTGOMERY BUSINESS JOURNAL

Earley, Callaway High School in LaGrange, Ga.; Bryce Shiver, Headland High School in Columbia, Ala.; and Carson Herring, Rehobeth High School in Dothan, Ala. Each student will receive a $1,000 award applicable to the college of their choosing.


CHAMBER NEWS Business Buzz CO M MUN ITY + COMMERCE N EWS

ASU & Gadsden State's Presidents Sign Historic Agreement

The Presidents of Alabama State University and Gadsden State Community College signed a formal transfer articulation agreement - memorandum of understanding (MOU) - which provides a pathway for qualified Gadsden State students to study and earn undergraduate degrees from ASU. It was announced at one of the first virtual joint news conferences held between Alabama institutions of higher education with both ASU President Dr. Quinton T. Ross Jr. and Gadsden State President Dr. Martha Lavender signing the MOU for their respective schools.

ASU Offering Online Scholarships for Out-of-State Students Alabama State University officials announced plans to offer a new summer scholarship for new and returning out-of-state students. The Hornet Hive Online (HHO) scholarships help students with the cost of tuition during the University’s summer semester, particularly as they and the rest of nation are dealing with the challenges caused by the coronavirus pandemic. University officials stressed that the Hornet Hive Online scholarship is a "special circumstances" scholarship, which only applies to

HHO scholarships are still responsible for all costs not covered under this award.

students who pay out-of-state tuition. Students who receive the

92 MONTGOMERY BUSINESS JOURNAL


CHAMBER NEWS New Members W ELCO ME TO OUR N EWEST MEMBERS

ARCHIT EC TS

Barganier Davis Williams Architects Associated Janet Harris 624 South McDonough Street Montgomery, AL 36104 334-834-2038 bdwarchitects.com

Mr. Handyman of Montgomery, Auburn and Tallassee Joan Lasseter 1425 I-85 Parkway, Suite C Montgomery, AL 36106 334-366-9895 mrhandyman.com/montgomery-auburn-tallassee/

ASSOC IATIONS/N ON -P R OF I T

Alzheimer’s Association Aimee Johnson 2151 Highland Avenue South, Suite 210 Birmingham, AL 35205 205-379-8065 alz.org American Heart Association Jada Shaffer 1449 Medical Park Drive South Birmingham, AL 35213 334-233-3674 heart.org/en/affiliates/alabama/ montgomery

M A IN T E N A N C E /R E PA IR CO MPAN Y

JULY 2020 NEW MEMBERS H OS P I TA L S /C L IN IC S

Hughston Clinic Rachel Dye 128 Mitylene Park Lane Montgomery, AL 36117 334-245-6605 hughston.com

M A R K E T IN G /M A R K E T IN G R E SEARCH

Andrea Callahan International, Inc. Andrea Callahan 9164 EastChase Parkway, Suite 143 Montgomery, AL 36117 334-490-8009 andreacallahan.agency SHAXOR, LLC La'Queta Savage 3616 Erwin Drive Montgomery, AL 36110 334-209-5900 SHAXOR.com R E A L E STAT E - AG E N TS

D I STR IBUT ION/WHOL E SA L E

Ring Bomb Party® Lillian Coleman 410 North Eastern Boulevard, Suite C Montgomery, AL 36116 ringbombparty.com

I N FOR M AT IO N T E C H N O LO GY FIRMS

E VENT PLANNER

Alaska Northstar Resources, LLC Brian Knott 1749 Platt Place Montgomery, AL 36117 334-409-6305 aknorthstar.com

Thomas Event Innovations, LLC Aylajaquez Davis-Thomas 6175 Eric Lane Montgomery, AL 36116 334-231-4990 thomasinnovations.wixsite.com/mysite

Version3 Brandon Howard 3480 Eastern Blvd Montgomery, AL 36116 773-440-4409 version3.com

Wallace & Moody Realty Matthew Wallace 7051 Fain Park Drive #125 Montgomery, AL 36117 334-425-0333 wallaceandmoody.com

R E STAU R A N TS

Taco Mama Alan Renfroe 7208 Halcyon Park Drive Montgomery, AL 36117 334-593-8298 tacomamaonline.com

RIBBON CUTTINGS PARAKELEO COUNSELING, LLC 382 Leavell Circle, Montgomery, AL 36117 334-221-4746 • aliciaclaybon.com Alicia Claybon, Owner Counseling 93 MONTGOMERY BUSINESS JOURNAL


Numbers reflect April 2020 over April 2019. CHAMBER NEWS

Business Buzz

CO M MUN ITY + COMMERCE N EWS

Economic Intel WE'RE HERE FOR YOU.

Recover Together Small Business Fund

• NOTEWORTHY NUMBERS • MGM 2019 TOURISM STATS

• MORE THAN 650 APPLICATIONS RECEIVED •

+18%

TOURISM TOTAL REVENUE:

75 LOCAL

$240,000+

SMALL AND MINORITY BUSINESSES

AWARDED SO FAR

INCREASE IN THE PAST 2 YEARS

14,428

MGM

Source: Montgomery Area Chamber of Commerce Foundation

CIVILIAN

HOSPITALITY INDUSTRY

$1.025 BILLION

LABOR FORCE LABOR FORCE

171,420

147,476

JOBS

83% IN THE +PAST 10 YEARS

EMPLOYED

LABOR FORCE

Source: Alabama Tourism Department

HOUSING Source: Alabama Department of Labor, MGM Metro Area

SECTORS GOING UP

EMPLOYMENT BY SECTOR GOVERNMENT

FINANCIAL ACTIVITIES

TRADE, TRANSPORTATION, WAREHOUSING & UTILITIES

INFORMATION

14% UNEMPLOYMENT RATE

- 0.9% - 1.4%

429 TOTAL HOME SALES

- 3.1%

$183,222

- 5.0%

AVERAGE SALE PRICE

Source: Alabama Department of Labor, MGM Metro Area

94 MONTGOMERY BUSINESS JOURNAL

1,529 TOTAL HOMES LISTED FOR SALE

102 AVERAGE DAYS ON MARKET Source: Alabama Center for Real Estate, Montgomery Area


95 MONTGOMERY BUSINESS JOURNAL


MBJ

MONTGOMERY BUSINESS JOURNAL

Post Office Box 79 Montgomery, AL 36101

96 MONTGOMERY BUSINESS JOURNAL


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