TRADE SECRETS
AquaTech Water Services Who are AquaTech Water Services? We are a well-established, family run business in the private water industry and were formed in 2009. We are currently a team of seven; Richard and Jan are the owners of the business, Sam Wood and Dom Halley are our experienced water engineers, Toby Robinson is our next in line water engineer, and Emma and Jess Wood cover all aspects of running our office. Where are you based? In Putford, North Devon having recently moved into a new building. This has been a great move for the business, as we now have lots more space. What areas do you cover? We cover the entire South West, although we find most of our work is based on Dartmoor and the surrounding areas. Are there many people using private water systems in the South West? It is surprising how many households and businesses are on private water. This could be due to an existing source, for saving money due to high water usage, if mains water isn’t available or just because the taste of private water is preferred. Do you specialise in any particular area of private water? We cover all aspects of private water, from regular servicing and water testing to new
treatment installations. We also work with all types of sources and can offer new borehole drilling. Regarding treatment, we can treat anything from bugs to Iron, Manganese and Arsenic. What’s your favourite type of job? A new installation, especially a new borehole to the final treatment. Seeing a job from beginning to end, working closely with the customer to suit their specific requirements is the most rewarding. What’s the most challenging part of your work? Solving problems on a breakdown. This could be anything from a failed electrical part to lifting a borehole pump. Having said that, this is probably our next most satisfying part of the job as customers are always extremely grateful. Has your work changed much in the last ten years? The basis of private water hasn’t changed dramatically, although treatment equipment has improved, and we are also
noticing more technology being introduced. The one thing that is continually changing are the water regulations. What’s your most useful piece of advice to anyone with a private water supply? Make sure your treatment is serviced regularly! This is important to keep your system performing well. We recommend annual servicing, especially for UV steriliser bulbs, with some systems requiring six monthly servicing. Do you find a need to advertise your business? We like to keep our business advertised to keep ourselves known for our existing customers as well as new customers. We have recently upgraded our website and love to attend agricultural shows, including Okehampton, Chagford and Holsworthy.n More information: www.aquatechwaterservices.co.uk ✆ 01409 241312 / 07825 748720
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