Tech Help

Tech tips from ABC Service

Well what a year this is turning out to be already. Whilst plans are in motion at ABC to expand our operations and grow our client base, we are seeing massive changes in the world. First covid-19 and now Russia at war with Ukraine - very sad times and our thoughts at ABC Service are with all those fighting for their country. We are also having to report that unfortunately prices are going to have to rise due to the economic changes across the board and the ever-growing business costs associated with the increased price of fuel, energy, paper and wages (the latter as stipulated by the government).

IT Advice

Email accounts: when customers set up email accounts through us, we always set up backups for account recovery, whether this is using a mobile phone number or alternative email address. However, if you are planning on setting up your own email account, please ensure you put in a relevant contact number that is NOT your landline number. Passwords: recently when setting up new devices for customers, quite a few have been saying that they have never had a password, for example with their email account or Facebook etc. This is not accurate and we cannot stress enough that all accounts for email, internet banking, social media etc. will most definitely require a password. The problem is that a lot of apps have auto sign-in, and the web browser then remembers the password. So, before upgrades are done or replacements carried out on your PC, we highly recommend that customers go through their browser stored passwords and make a note of the key ones they will need to access. In Chrome, if you follow the instructions below, you can find your entire list of logins - if you have saved it to the Chrome browser. A similar method is used for Edge etc. • Go to the 3 dots in the top right-hand corner • Click on Auto-Fill on the left-hand side • Click on Passwords Other news: our favourite antivirus solution, Bullguard Internet Security, has become part of Norton Group and is now being converted completely by Norton. We are currently going through the process of seeing what Norton is now like i.e. if they have improved things considerably. We will be looking at all options though over the coming weeks and advising our clients on what we deem to be a suitable antivirus going forward. Please note that whatever we sell or advise is what we ourselves use here.

Archie’s corner

Archie has very much been staring out of his window at the shop, watching as various fans meet and greet him. His range of husky products were launched and we have had a number of fans purchasing items from his range, including notebooks and drawing/ sketch pads. You can check out his range at www.archiethehusky.co.uk