Mopar Masters Visit Elite Extra Mopar Masters Meet with

Mopar Masters Visits Elite Extra

The Mopar Masters Guild & Elite Extra recently met at the home offi ce of Elite Extra in Eau Claire Wisconsin. The guild commi ee members in a endance were Joe McBeth from Dallas Dodge Chrysler Jeep Ram, Chris Hojnacki from Milosch’s Palace, Alan Yancey from Hayes Chrysler Jeep Dodge Ram, Steve Anderson from Tonkin’s Parts Center and Steve Hofer from Park Chrysler Jeep

The day and half mee ng was full of great exchanges of ideas and the commi ee learning of new features and benefi ts that Elite Extra is launching and adding to their great suite of so ware for delivery dispatch and route op miza on as well as fl eet management tools using vehicle telema cs.

Our fi rst day started with a tour of the newly constructed Elite Extra offi ce building that houses all of their employees from so ware development, support staff and sales. The building is beau ful and every aspect of it is state of the art. Continued on Page 7

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The facility includes many features that are conducive to employee sa sfac on and engagement. Features like a basketball court, workout facility, a golf simulator, a theater type atrium to accommodate mee ngs and an in house lounge! Elite Extra has a culture that insures great employee engagement and they are the best in achieving a work/life balance that we all strive to achieve.

A er our tour, we started our day with a message from the President of Elite Extra, Jim Ward. Jim thanked us all for the great rela onship the Mopar Masters Guild has had with Elite Extra, and the many great ideas that have come from our mee ngs to help improve their products for use in our daily opera ons in our parts departments.

The mee ng moved in to the discussion of their newest addi on to their so ware program to assist dealer’s with a major pain point for us. Returns tracking and processing. Parts returns have been a long ignored process for most dealers that have always been a source for dissa sfi ed customers and parts inventory issues. This new feature will solve these problems for every dealer that decides to use this so ware. Both the customer and the dealer can see at any me the tracking and the status of any return when processed through their system. The Returns management program is not dependent on Elite Extras dispatch and rou ng so ware and can be u lized as a stand-alone program. Be on the lookout for more news on this new feature.

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A er our lunch, the mee ng discussion turned to the great feature, Delivery Network. Delivery Network uses crowd sourced delivery services such as Ly , Uber, or companies like Roadie for large or oversized orders. This feature allows dealers to make deliveries to customers without the need for a full me driver assigned to a route or to fi ll in when a route is overloaded or a driver is out for some reason. Although this feature has been available for some me, it is much improved as more companies are ge ng on board with delivering more than “people”. The examples we saw for delivery rates for on demand orders were much be er than what you may be thinking.

A er our day one por on of the mee ng Elite Extra treated us to a great evening in their awesome new inhouse bar aptly named the “Last Mile Lounge”. We had a catered dinner while enjoying cra beer and wine while listening to some tunes from a two-man group playing acous c guitar and singing some of our favorite songs. All employees were invited and it gave us all a chance to get to know each other be er.

Day two of our mee ng was a half-day discussion covering various features of Elite Extras so ware, Elite Extra Manager app. This app allows managers or other designated employees to view and act on certain cri cal items to our opera ons such as missed delivery mes and return approvals and you can even use it to dispatch routes all on your smart phone.

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Continued from Page 8 A er our fi nal day of mee ngs Elite Extra surprised us again with a party bus trip to visit some local cra breweries and ended at a great brewery that also had fantas c wood fi red pizza on the menu.

We are very proud of the rela onship we have with such a great company and look forward to the great things coming from them.

Here’s a few links to visit:

Elite Extra - h ps://eliteextra.com/?b=video-ar cle

Rou ng & Dispatch - h ps://eliteextra.com/rou ng-and-dispatch/?b=video-ar cle

Delivery Network - h ps://eliteextra.com/delivery-network/?b=video-ar cle

Returns Automa on Solu ons - h ps://eliteextra.com/returns-automa on/?b=video-ar cle

Submi ed by Joe McBeth - Dallas DCJR