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PARTNERSHIP REDEFINED: EXPLORING AN ALTERNATIVE TO CONVENTIONAL OUTSOURCING
from McKnights eBook
Times are challenging for senior living providers. Operators continue to face workforce shortages and diff iculty maintaining occupancy levels during a period of inflation with the looming threat of a recession. In this environment, an increasing number of companies are finding that outsourcing some functions can be a liberating endeavor that allows them to focus more successfully on other core business functions.
a consulting and strategic business partner, and market intelligence and brand expertise.
Still, smartly outsourcing a critical part of a business does not mean simply handing over the keys to a third party with fingers crossed. Whatever function or segment of a business is outsourced, it’s critical that the service aligns flawlessly in terms of important elements such as strategy, people, corporate culture and brand.
WHY OUTSOURCE?
Outsourcing providers are experts in strategy and execution, helping partners strengthen their reputations and satisfaction scores while adhering to financial commitments.
A strong outsourcing partner will have the operational infrastructure and passion for excellence and innovation in its specialty area, providing organizations with access to benefits such as a broad network of supply chain and distribution channels, talent acquisition tools and teams, and capital investments for space updates and renovations.
Given the increasing demands in senior living for amenities, many organizations now are outsourcing specific operations as part of their evolving business strategy. Using outside experts to perform activities typically handled internally can deliver measurable value to a business on numerous fronts. Organizations gain access to a built-in infrastructure and culture of service,
For foodservice providers in the long-term care space, it boils down to economies of scale. An outsourcing partner has a density of clientele, critical mass and the leverage to negotiate favorable prices with hundreds of suppliers and manufacturers to ensure a continuous, reliable and consistent supply that positively effects senior living communities.