MI Awards Winners 2021

AWA R D S 2021

In association with

WINNERS

PROUD SPONSOR OF THE MORTGAGE INTRODUCER AWARDS

FLEXIBLE CRITERIA FOR BUY TO LET AND RESIDENTIAL CASES Our product range includes: BUY TO LET • Up to 85% LTV available for loans as high as £3m • HMOs and MUFBs up to 10 bedrooms/units considered • No maximum portfolio size RESIDENTIAL • Up to 90% LTV available for prime • Up to 85% LTV available for near prime • Loans as high as £3m We individually assess every case we receive, so even if it falls outside of our standard criteria, get in touch.

Call us today on 01634 888260 or visit krfi.co.uk to find your local BDM FOR INTERMEDIARIES ONLY Product and criteria information correct at time of print (01.12.2021).

EDITORIAL

COMMENT

Publishing Director Robyn Hall Publishing Editor Ryan Fowler Ryan@mortgageintroducer.com Editor Jessica Bird Jessicab@sfintroducer.com Deputy News Editor Jake Carter Jake@mortgageintroducer.com Editorial Director Nia Williams Commercial Director Matt Bond Matt@mortgageintroducer.com Advertising Sales Executive Tolu Akinnugba Tolu@mortgageintroducer.com Advertising Sales Executive Jordan Ashford Jordan@mortgageintroducer.com Campaign Manager Esha Gossain Esha@mortgageintroducer.com Production Editor Felix Blakeston Felix@mortgageintroducer.com Head of Marketing Robyn Ashman RobynA@mortgageintroducer.com CEDAC Media Ltd Signature Tower 42 25 Old Broad Street London EC2N 1HN

MORTGAGE

INTRODUCER

W

elcome to the 2021 Mortgage Introducer Awards supplement, where we will showcase the brilliant businesses and individuals that were celebrated at this year’s event.

Over the past year and a half, the world of online events has evolved rapidly, and Mortgage Introducer was among those pushing the envelope, maintaining the glitz and glamour of in-person celebrations, while we all stayed safe in our living rooms.

This advancement has not, however, diminished the importance of coming together in person, and Mortgage Introducer took great pleasure in welcoming guests once again to drink, dine, and celebrate the industry’s achievements.

Returning in style, this year’s awards took place in the biggest venue yet, Old Billingsgate, which saw more than 600 attendees join the party.

The awards spanned 32 categories, with the addition of Mortgage Entrepreneur of the Year, and Services to the Industry, which celebrated the important work done over an undeniably tumultuous period.

There were an incredible 60,000 votes taken in order to narrow down our 177 finalists, and almost 100 judges came together to make the difficult final decisions.

We would like to thank everyone who voted, acted as a judge and attended the event for their continued support.

Additionally we would like to thank all our sponsors for helping us make the night a success with special thanks going to our headline sponsor OneSavings Bank and Air Group who kindly supported the casino in which many of you rounded off your night.

While we do not know what the next year might hold, or whether we might have to use those wellhoned online event planning skills once again, it was a pleasure to bring the industry together once again.

Congratulations to all our deserving winners!

31

Speak to your local BDM to discuss your buy to let and residential cases, even if they fall outside of our standard criteria. www.mortgageintroducer.com

Contents

Back together again

5 Private Bank of the Year 7 Mortgage Lender of the Year 9 Bridging Lender of the Year 11 Buy-to-let Lender of the Year 13 Later Life Lender of the Year 15 Secured Loan Lender of the Year 17 Specialist Lender of the Year 19 Best New Entrant (Lender) 21 Protection Provider of the Year 23 Conveyancing/Legal Business of the Year 25 Survey/Valuation Business of the Year 27 GI Provider of the Year 29 Innovator of the Year 31 Best use of Technology 33 Marketing Campaign of the Year 39 Mortgage Introducer of the Year 41 Mortgage Distributor of the Year 43 Mortgage Club of the Year 45 Mortgage Network of the Year 47 Broker of the Year (Less than 40 advisors) 49 Broker of the Year (More than 40 advisors) 51 Bridging Broker of the Year 53 Buy-to-Let Broker of the Year 55 Later Life Broker of the Year 57 Secured Loan Broker of the Year 59 Best London Broker 61 Best New Entrant (Broker) 63 Protection Broker of the Year 65 Best Broker (Individual Award) 67 Services to the Industry 69 Mortgage Entrepreneur of the Year 71 Lifetime Achievement Award

FOR INTERMEDIARIES ONLY

MORTGAGE INTRODUCER AWARDS 2021

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Congratulations to this year’s winners.

(P.S. If you didn’t win, get in touch. We can probably help.)

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WINNER Private Bank of the Year

Investec

Peter Izard, head of intermediary mortgage business development, said:

www.mortgageintroducer.com

““

We have always looked to Mortgage Introducer as the pinnacle of industry awards and after the pandemic prevented us from entering this along with others last year we could not be more proud to have won this year. As these awards are voted by our peer network who we have the utmost respect for and hold in the highest regard their recognition is so very gratefully appreciated.”

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Congratulations to all the winners mortgageadvicebureau.com

Award-winning mortgage advice

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WINNER Mortgage Lender of the Year

HSBC UK

Richard Beardshaw, head of sales, mortgage intermediaries, HSBC UK, said:

www.mortgageintroducer.com

15:26

““

We are thrilled to have won ‘Mortgage Lender of the Year’ for the second year running; testimony to our fantastic team at HSBC UK and the passion and resolve every individual continues to show during these challenging times, and not forgetting the great working relationships we have with our brilliant broker partners. Thank you to everybody who voted for us and congratulations to all the winners.”

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WINNER Bridging Lender of the Year

Together

Marc Goldberg, commercial CEO at Together, said:

www.mortgageintroducer.com

““

We’re absolutely delighted to have been recognised by Mortgage Introducer as Bridging Lender of the Year at one of the most prestigious events in the industry calendar, and we thank the judges and those who voted for us. This award is testament to the hard work of everyone at Together, who have consistently played their part by showing the dedication and commitment needed to get the best outcomes for our business partners and customers.”

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The awards of the future.

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WINNER Buy-to-Let Lender of the Year

Landbay

Paul Brett managing director, intermediaries, said:

www.mortgageintroducer.com

““

Wow! Four years in a row! Thank you to all of our fabulous intermediary partners, who have followed us on our journey from start up to becoming a trusted name in the buy-to-let sector of the industry.

We are never complacent and are working even harder to make the buy-to-let experience, we offer, the best there is in the industry. Look out for some major enhancements coming in 2022.”

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PROUD SPONSORS OF

Later Life Lender of the Year AT THE MI AWARDS 2021

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WINNER Later Life Lender of the Year

Hodge

Emma Graham, business development director, Hodge, said:

www.mortgageintroducer.com

““

We are delighted to have won the award for later life lender of the year at the 2021 Mortgage Introducer Awards. This accolade is a testament to all the hard work the mortgage business has put in to enhancing our later life propositions over the course of the year to help give our brokers more financial solutions for their customers.”

MORTGAGE INTRODUCER AWARDS 2021

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WINNER Secured Loan Lender of the Year

United Trust Bank

Buster Tolfree, director – mortgages, United Trust Bank, said:

www.mortgageintroducer.com

““

I’m delighted that once again UTB’s efforts to support brokers during a very difficult period have been recognised. The team overcame considerable challenges to deliver new products, integrate fintech into our processes and all the time provide exceptional broker and customer service. I would also like to congratulate Robert Owen for his Lifetime Achievement Award. His contribution to the mortgage industry over a distinguished career has been immense.”

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WINNER Specialist Lender of the Year

Precise Mortgages

Adrian Moloney, group sales director, Precise Mortgages, said:

www.mortgageintroducer.com

““

We’re thrilled to receive this award for the sixth year running.

Thank you to every single broker who took the time to vote for Precise Mortgages. This award and the recognition it brings means so much to every single person who works for Precise Mortgages and acknowledges the value the brand offers brokers in the specialist lending world.”

MORTGAGE INTRODUCER AWARDS 2021

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WINNER Best New Entrant (Lender)

CHL Mortgages

Matt Kimber, managing director, CHL Mortgages said:

www.mortgageintroducer.com

““

We are delighted to have won the Best New Entrant (Lender) award. I would like to thank everyone who took the time to vote for us.

Launching a business in a pandemic was no small feat. This award is a recognition of the hard work our team and launch partners have put into making us a success.”

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Protection Provider of the Year AT THE MI AWARDS 2021

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WINNER Protection Provider of the Year

Legal & General

Wayne Holcombe account director Legal & General, LGI distribution (Intermediaries), said:

www.mortgageintroducer.com

““

We are immensely proud to receive this award in recognition of the hard work and dedication my colleagues have demonstrated in supporting our partners in 2021. We would like to thank everyone who voted for Legal & General, it means so much.”

MORTGAGE INTRODUCER AWARDS 2021

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WINNER Conveyancing/Legal Business of the Year

Lightfoots Solicitors

Melissa Tallon, partner/ head of bridging, Lightfoots Solicitors, said:

www.mortgageintroducer.com 13:06

““

It really has been a year like no other so winning the Conveyancing/Legal Business of the Year award is a wonderful acknowledgement that the efforts of our lender finance team at Lightfoots have not gone unnoticed. This award is fantastic recognition of the dedication and unwavering attitude of each member of our team. We are proud to have been recognised at such a prestigious awards ceremony within the mortgage industry. Thank you to everyone who voted for us and for the continued support.’”

MORTGAGE INTRODUCER AWARDS 2021

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WINNER Survey/Valuation Business of the Year

SDL Surveying

Simon Jackson, managing director, SDL Surveying, said:

www.mortgageintroducer.com

““

We are over the moon to receive this award for the first time.

Our people are at the heart of everything we do, and this award win is testament to their collective hard work. The last couple of years have been challenging for us all, so we’re incredibly proud of the way we have adapted our processes, launched new products to meet changing client needs, and significantly grown our business during this period.

Thanks to everyone who voted for us, and best wishes for the year ahead.”

MORTGAGE INTRODUCER AWARDS 2021

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How Howwill will360 360Lifecycle Lifecycle How will 360 Lifecycle benefit benefityour yourbusiness? business? benefit your business?

OurOur Client Client Portal Portal allows allows advisers advisers and and clients clients to to Our Client Portal allows interact interact securely, securely, with with advisers and clients to over over 135,000 135,000 users users interact securely, with over 135,000 users

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360 360Lifecycle Lifecycleis isa acomplete completeend endtoto 360 Lifecycle is a complete end to end endpractice practicemanagement managementsystem, system, end practice management system, with withpowerful powerful client clientengagement engagement with powerful client engagement tools toolsthat thatstreamlines streamlines processes processes tools that streamlines processes forforfinancial financialadvisers advisersand andtheir their for financial advisers and you their clients. clients.

We Weprovide provide everything everything you clients.

We provide everything you need needtotorun runa asuccessful successfulbusiness business totechnology run a successful business inneed in this this technology driven driven time. time. in this technology driven time.

Make Make managing managing leads leads easy, easy, with with ourour Hotbox Hotbox youyou can can record record Make managing leads easy, when when and how how youyou you contacted contacted with ourand Hotbox can record your your clients clients keeping keeping youyou when and how you contacted up to date tokeeping date you your up clients up to date

360360 Lifecycle Lifecycle alsoalso offers offers Task Task Management, Management, MI & & 360 Lifecycle alsoMI offers Reporting, Reporting, Marketing, Marketing, Task Management, MI & Accounts Accounts and and more more Reporting, Marketing, Accounts and more

We We have have over over Weusers have over 6,000 6,000 users with with 6,000 users with over over 2,000 2,000 brands brands over 2,000 brands across across nationals, nationals, across nationals, networks networks and and networks and small small brokerages brokerages small brokerages

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WINNER GI Provider of the Year Legal & General – General Insurance

rs s& &,

UK K

Sarah Watts, head of GI intermediary, Legal & General – GI said:

www.mortgageintroducer.com

““

We’re absolutely delighted to have won GI provider of the year for the second year in a row. Thank you so much for all your ongoing support in what has been another challenging year”

MORTGAGE INTRODUCER AWARDS 2021

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Authorised and regulated by the Financial Conduct Authority. © Paymentshield Limited 12/21 02199

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WINNER Innovator of the Year

Twenty7Tec

Niki Cooke, director of intermediary relationships, Twenty7Tec, said:

www.mortgageintroducer.com

““

The Twenty7Tec team are both honored and delighted to have won this award. Innovation is at the forefront of our strategy, as we make the process of obtaining a mortgage faster, simpler and more efficient. We are delighted to have been recognised for this.”

MORTGAGE INTRODUCER AWARDS 2021

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s r e t e k r a m It’s where s a e d i e r a h s d n a t c e conn

al n o i s s e f o r ting p e k r a m a u eting?

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WINNER Best use of Technology SmartrFit brought to you by Legal & General

Jodie White, mortgage transformation product owner, Legal & General, said:

www.mortgageintroducer.com

““

At the start of November, SmartrFit celebrated its first anniversary, so winning the Best Use of Technology award was the absolute icing on top of the birthday cake. Not only is SmartrFit great free to use tech, but to achieve this significant industry recognition for how it’s being used and integrated by advisers and lenders alike, is simply amazing.

And with so much more planned, celebrating the second birthday is going to be even better!”

MORTGAGE INTRODUCER AWARDS 2021

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WINNER Marketing Campaign of the Year

Hope Capital

Miriam Howarth, head of marketing, Hope Capital, said:

www.mortgageintroducer.com 12:27

““

To win such a prestigious award, is a fantastic achievement for the marketing team. At Hope Capital, we focus heavily on brand and product awareness to support our broker community. This award win is a testament to our hard work, and we would like to say thank you to everyone who voted for us and the judges on the panel.”

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WINNER Mortgage Introducer of the Year

Mortgage Advice Bureau

Peter Brodnicki, CEO, Mortgage Advice Bureau, said:

www.mortgageintroducer.com

““

What a fantastic award to win, and the team at Mortgage Advice Bureau (MAB) is absolutely delighted. It’s been a big year in terms of investment in our staff and our customers and achieving such recognition by your peers is a real boost for everybody at MAB who has worked so incredibly hard.”

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WINNER Mortgage Distributor of the Year

Brightstar Financial

Bradley Moore managing director, Brightstar said:

www.mortgageintroducer.com

““

We are delighted to have clinched this highly contested and much coveted award for the second consecutive year! To win this headline distributor and broker award in such a challenging year for our sector is testament to the hard work, commitment and passion of our team. We would like to say a huge thank you to everyone who voted for us in the category, the judges for their support and to all our partners who help make our success possible. Well done to everyone who was nominated on the evening and congratulations to all the winners on the evening.”

MORTGAGE INTRODUCER AWARDS 2021

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WINNER Mortgage Club of the Year

SimplyBiz Mortgages

Martin Reynolds, CEO, SimplyBiz Mortgages, said:

www.mortgageintroducer.com 16:47

““

We would like to thank everyone who cast their vote for us as Best Mortgage Club 2021 and our award will take pride of place. The team here at SimplyBiz Mortgages has worked particularly hard over the past 12, if not 20, months to ensure that our Members have access to the best support and education available, at times under difficult circumstances, and I feel this supports that achievement on an external basis which is greatly received and appreciated.”

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WINNER Mortgage Network of the Year

Stonebridge

Jo Carrasco, business partnerships director, Stonebridge, said:

www.mortgageintroducer.com

““

It’s always special and incredibly gratifying to win an award from Mortgage Introducer. We don’t set out to win awards, but when we do it’s the recognition that our customers and peers appreciate what we are striving to deliver for them – and that motivates us to keep innovating our technology and improving our services. We’re so grateful for our dedicated colleagues behind the scenes across the network for always putting our customers first. After another record year of lending and network growth, winning the Mortgage Network of the Year award is the icing on the cake.”

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Congratulations

to Bespoke Financial Group, the winner of Broker of the Year (less than 40 advisers) award at this year’s Mortgage Introducer Awards.

We are proud to be able to celebrate the outstanding achievements of businesses, individuals and unsung heroes within the intermediary mortgage market.

For Intermediary use only. HSBC UK Bank plc. Registered in England & Wales with number 09928412. Registered Office: 1 Centenary Square, Birmingham, B1 1HQ, United Kingdom. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 765112. ©HSBC Group 2021. All Rights Reserved.

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WINNER Broker of the Year (Less than 40 advisers)

Bespoke Financial Group

Louise Flanagan client retention manager, Bespoke Financial Group, said:

www.mortgageintroducer.com

““

We at Bespoke Financial Group are over the moon to have been recognised for Broker of The Year, we are extremely proud of every team member who has shown grit and determination in building this brand and the team effort never stops, so to be recognised for this is just amazing. Thank you goes out to our clients for putting your trust into us and of course to our partners, providers and our network PRIMIS. We are so grateful to have been recognised for the work that we will continue to do and the top class service we provide daily.”

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WINNER Broker of the Year (More than 40 advisers)

Mortgage Advice Bureau

Peter Brodnicki, CEO, Mortgage Advice Bureau, said:

www.mortgageintroducer.com

““

Thank you to everybody who voted for us in such an incredibly competitive category. The team at Mortgage Advice Bureau (MAB) has worked incredibly hard – as they always do – to constantly improve how we help our customers conduct research, receive advice, and transact – and this year some incredible progress has been made in terms of early customer capture and nurture. A fantastic year for intermediaries overall, and I am delighted that we have played our part and been recognised for doing so.”

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WINNER Bridging Broker of the Year

Crystal Specialist Finance

Jo Breeden, managing director, Crystal Specialist Finance, said:

www.mortgageintroducer.com

““

Crystal Specialist Finance are delighted to be recognised as the Best Bridging Broker for 2021. Our team take pride in all they do and are committed to delivering excellent customer outcomes. This award is perfect recognition of their efforts.”

MORTGAGE INTRODUCER AWARDS 2021

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WINNER Buy-to-Let Broker of the Year

Dynamo

Tony Field, sales director, Dynamo, said:

www.mortgageintroducer.com

““

We were thrilled to once again be voted Buy-to-Let Broker of the Year. Adaptation has certainly been the key to success throughout the industry this year and I’m immensely proud of how the team here at Dynamo has risen to the challenges, supporting landlords through some difficult circumstances. Thank you so much to everyone who voted for us and fingers crossed for a more settled 2022.”

MORTGAGE INTRODUCER AWARDS 2021

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88.2%

broker satisfaction score

Personal. Flexible. Trusted.

At Scottish Building Society, we’ve been helping people buy their homes for over 170 years. Our enduring success is founded on exceptional customer service and a reputation built on confidence and trust. We’re committed to treating each mortgage applicant as an individual. Every case receives personal, flexible underwriting.

We’re also proud of strong connections with intermediaries and truly value these relationships. That could be one reason why brokers have given us an 88.2% satisfaction rating on financial review website Smart Money People – placing us in the top 3 in the UK.1 To find out how we could help you and your clients, contact Nigel Hammonds on 07917 640 956 or email n.hammonds@scotbs.co.uk 1.Smart Money People Broker Survey 2021.

Scottish Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Register No. 206034).

Member of the Building Societies Association and UK Finance. Scottish Building Society, SBS House, 193 Dalry Rd, Edinburgh EH11 2EF.

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WINNER Later Life Broker of the Year

Key

Will Hale, CEO, Key, said:

www.mortgageintroducer.com

09:11

““

I am thrilled that Key has won Best Later Life Broker. It is a great achievement in any year, but to have won this accolade in what has been another challenging period for both colleagues and customers is particularly pleasing. We have a fantastic team here at Key and it is due to the hard work and dedication of all our people, from advisers through to the compliance and operational teams that work behind the scenes, that we have been able to continue to deliver a consistently excellent service for our customers.”

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WINNER Secured Loan Broker of the Year

Loans Warehouse

Matt Tristram, co-founder, Loans Warehouse, said:

www.mortgageintroducer.com

““

It’s an absolutely pleasure to hear our name read out at the Mortgage Introducer Awards. This is now the third time Loans Warehouse has been selected by the judges as the Secured Loan Broker of the Year. Mortgage Introducer is the premium printed brand in the UK for industry news so to hear nearly 100 judges agreed with me that our team is the best in the UK is extremely rewarding.”

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CATEGORY SPONSOR

WINNER Best London Broker

Coreco

Andrew Montlake, managing director, Coreco, said:

www.mortgageintroducer.com

““

We are incredibly honoured to have received this fantastic award which means so much to all of us. It is a real testament to the hard work of the whole Coreco family and everything we have tried to do over the last couple of years. We are excited about the plans we have for the future and our direction of travel, and would like to thank everyone who voted and all the judges for recognising us.”

MORTGAGE INTRODUCER AWARDS 2021

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We are thrilled to have sponsored Best New Entrant (broker) at this year’s Mortgage Introducer Awards

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WINNER Best New Entrant (Broker)

The Mortgage Mum

Sarah Tucker founder & managing director, The Mortgage Mum, said:

www.mortgageintroducer.com

““

We are OVER THE MOON to be awarded Best New Entrant (Broker) at the MI Awards 2021 – our tearful reaction said it all. This accolade really does mean the world to us. Our team have always tried to collectively imagine a day when we would be seen, heard, and celebrated by our wonderful industry, and this was that day. To be together to experience the moment becoming a reality was pure magic, and an incredible reward after all our hard work! We are so grateful, and it was an evening we’ll always remember!”

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Part of the Mortgage Introducer family

FEATURE IN OUR NEXT

SPECIALIST FINANCE SUPPLEMENT - OUT JUNE 2022

Showcase your specialist finance expertise by featuring your business in the next Specialist Finance supplement - out with the June 2022 issue of Mortgage Introducer.

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If you specialise in Bridging Finance, Buy-to-Let, Commercial Finance,

Development Finance, Asset & Invoice Finance or Secured Loans, contact us today to secure your spot in the guide.

Jordan Ashford | jordan@mortgageintroducer.com | 07539 529 739

CATEGORY SPONSOR

WINNER Protection Broker of the Year

Affinity Group

Rebecca Lewis director of operations, Affinity Group, said:

www.mortgageintroducer.com

““

We are so delighted to have received the award for protection broker of the year. These past two years it has really hit home how important protecting ourselves is as nothing is for certain. This achievement is a testament to our wonderful protection team and the exceptional service they deliver to our clients every single day. Their resilience and the way they’ve adapted to the ever-changing market is truly something remarkable. We’re so proud to have been awarded this accolade in a fiercely competitive category and are so grateful for those who voted for us.”

MORTGAGE INTRODUCER AWARDS 2021

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CONGRATULATIONS to all the winners at this years Mortgage Introducer Awards Make money work for you

Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676).

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WINNER Best Broker (Individual Award)

Sonya Matharu – The Mortgage Mum

Sonya Matharu, senior mortgage broker, The Mortgage Mum, said:

““

I feel incredibly honoured to have been selected by the judges for this prestigious title. Winning this award means the world to me, not just for celebrating my personal growth within this amazing industry, but for highlighting that focusing on your customer, giving them the best experience and helping people in a genuine way, is the best way to do business.””

. www.mortgageintroducer.com

MORTGAGE INTRODUCER AWARDS 2021

65

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WINNER Services to the Industry

Alan Cleary

Alan Cleary said:

www.mortgageintroducer.com

““

It has been a pleasure working in the mortgage market.

Intermediaries and lenders working together we help people make homes for their families which is a very rewarding pursuit. Thank you for this award I wish you all the best.”

MORTGAGE INTRODUCER AWARDS 2021

67

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WINNER Mortgage Entrepreneur of the Year

Ying Tan

Ying Tan, said:

www.mortgageintroducer.com 14:04

““

I am extremely proud and honoured to receive the inaugural Mortgage Entrepreneur of the Year award. It is fantastic that Mortgage Introducer have created this award as there are many entrepreneurs in our industry of all shapes and sizes that consistently strive to innovate, and create solutions to get better outcomes for our clients. I am very thankful to be part of this wonderful industry and community. The award however is only possible with the amazing support of those who have helped me on this fantastic journey for which I will always be grateful”” MORTGAGE INTRODUCER AWARDS 2021

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CATEGORY SPONSOR

WINNER Lifetime Achievement Award

Robert Owen (collected by Richard Pike)

Robert Owen, managing director, United Trust Bank, said:

www.mortgageintroducer.com

““

Thank you. Can I say how honoured I am at receiving this award.

I have enjoyed every minute of my 46 years in banking and mortgage lending and the main reason is because of working with such wonderful people, too many to name. My thanks to them and to you for this award.”

MORTGAGE INTRODUCER AWARDS 2021

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