Shotcallers #35 - June 2022

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being treated as a means of generating profit instead of being valued as individuals with unique needs and desires. It’s important to build up trust, so think about how you can create a connection between your brand and the people who follow you. Ideally, your audience should feel like they’re engaging with a person rather than an impersonal entity that only cares about making money.

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solutions if necessary. You can also use polls or surveys to directly ask what followers would be interested in seeing from your company moving forward: New products? Special offers? Perhaps some sort of subscription service?

out directly and develop relationships with relevant influencers so they will want to work with you in the future. Create Unique Content for Each Platform

As the saying goes, content is king. To create Build Relationships with content that engages your Brand Influencers audience, you’ll need to make sure it’s relevant, As a small-business owner, shareable, and consistent. you should be building You’ll also want to relationships with brand ensure that your content influencers. Influencers is optimized for each have immense power platform. Communicate with your to make or break a small audience business’s reputation on This means that each post social media. For example, should be tailored to the Be sure to make yourself if you are running a cafe audience and voice of available through direct and an influencer who each platform individually. messages or other means is known for their coffee For instance, a tweet with of contacting you privately posts about your cafe a link to one of your blog (like an email address online, your potential posts will not perform as or phone number). customers will see it as well as a Facebook post Encourage customers to an endorsement of your with a link because Twitter interact with each other product. users are more likely to by holding discussions skim through posts than on Facebook or Twitter, The first step is to find Facebook users. where different members influencers that are of the community can relevant to your brand Publish Regularly and easily contribute their and follow them on social Consistently thoughts and opinions media. Then engage with or ask questions about them, comment on their When it comes to social the products or services posts, and share their media marketing, there’s provided by your business. content. Next, create one thing that everyone branded content that will should know: post If a member has a appeal to the influencer regularly and consistently. problem, respond and include them in your The best social media promptly, and let them social media strategies by marketers are the ones know that their voice tagging or mentioning who follow this mantra. matters; offer them them in posts. Lastly, reach Posting regularly simply


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