HIGH-TECH HOTELS PLANES OF THE FUTURE SET-JETTING PLUS
Discover the Middle East’s most future-focused stays Does aircra age matter? We delve in to the latest
Fiction-inspired trips have become a new travel reality Tried & Tested • Istanbul • Greece • Hot Gadgets
Travel’s rst wave of AI tech has o cially arrived
The birthplace of the Kingdom A 300-year-old legacy
At-Turaif, UNESCO World Heritage Site
OCTOBER
REGULARS FEATURES
20 HIGH-TECH HOTELS
As tech enables a new standard in luxury, these hotels rede ne the art of modern hospitality
Best practices from across the region
An update on international travel
28 OPINION
Data analytics in travel; e rise of branded residences; Pets in hotels
34 AIR MILES
Nicolas Castanheira, CMO of Jet Luxe
35 ELEVATOR PITCH
Sayed Tayoun, GM of Holiday Inn & Suites Dubai Science Park
40 INSIDE SCOOP
Investing in art as an asset
42 4 HOURS IN LIMA
Peru’s capital boasts colourful public parks, street art, and heaps of ceviche
44 24 HOURS IN ISTANBUL
A vibrant city straddling East and West, Istanbul has a truly rich history
66 POSTCARD
Jumeirah Marsa Al Arab
24 FUTURE FORWARD
26 IDYLLIC BY DESIGN
Radisson establishes a rep as a pioneer in digital innovation
Anantara Santorini’s unique approach makes a mark
36 DOES AIRCRAFT AGE MATTER?
We delve into the life-cycle of an aeroplane – and when one might be due for retirement
MACHINE REVOLUTION
Arti cial intelligence is transforming the travel industry, from data analysis to generative technology
46 FLIGHTS, CAMERA, ACTION! Fictional fantasy has become the new travel reality. It’s never been easier to jet-set to the sites of your favourite series and lms
50 EXPLORING CHANIA, CRETE’S HIDDEN SECRET
Ancient history and a lush coast await in this hidden gem
56 GADGET BUZZ
New wonders from the 2024 Consumer Electronics Show
As a professional writer and editor, every time the topic of Arti cial Intelligence (such as NLP-based chatbots, or GPTs) comes up in conversation these days, I’m asked whether or not I think AI is going to steal all of our jobs – or something to that e ect. And my answer is almost always, “It’s complicated.”
On the one hand, yes, the great strides that are being made in technology will undoubtedly leave a large number of jobs obsolete. However, it’s not all doom and gloom (no matter how many people still rst think of e Terminator when AI comes to mind) – because for every job that our evolving technology will “take away” from us, it will also create some new opportunities. It’s not so much that it’s stealing our future, but rather, reshaping it – and the thing about evolution is that if we don’t keep up with it simply because we are too afraid of change, then that’s what will make us antiquated and irrelevant. As the saying goes, “adapt or die” – the things that tend to survive are the ones that are not so resistant to the concept of change, right?
e rise of arti cial intelligence has also come with more than its fair share of issues, from concerns of privacy, ethics, and algorithmic bias or inequality, to security risks, legal challenges (from accusations of the in machine learning research to the danger of deepfakes), and fears of over-dependence and the loss of human connection. ese aren’t problems we can solve overnight. Yet the truly scary thing is that it o en seems like the pace of modern technology is evolving faster than we, as human beings, are able to process and acclimate to it. If you step back from the fear, the positives of this technology could lead to a quantum leap in convenience, a ordability, personalisation, and data analysis. From robot concierges and custom generative itineraries to predictive tech that enables greater safety, increased customer satisfaction, and a more seamless travel experience, possibilities for the aviation, hospitality, and tourism industries seem endless (p14). Whether we’re contemplating when age matters – not just for people, but for aircra too (p36) – or taking note of the most thrilling new gadgets to be conceived, built and headed for shop shelves (p56), embracing the next generation of modern transport (p64), or using the far- ung destinations we’ve seen on the silver screen to inspire our next trip across the world (p46), for most of us, it’s time to accept that the vision of what once represented “the future” is already here, and very much in the now. And that until we’re ready to ask and ponder the complex questions, we might be sti ing our ability to dream of a genuinely brighter tomorrow. We may only be able to predict so much about the years to come, but responsibility among futurists is more critical than ever. In the meantime, I hope this issue helps you to dream of a future with more thrilling travel experiences, at least.
Yi-Hwa Hanna Editor
Business Traveller Middle East is jointly published by Motivate Media Group and Business Traveller Media Ltd
MOTIVATE MEDIA GROUP
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Managing Partner and Group Editor Ian Fairservice
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Editor Yi-Hwa Hanna
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Contributors Tamsin Cocks, Dominic Keith, Hannah Brandler, Ayla Lucia Tosun, Melanie Swan, Geoffrey Morrison, Dave Luis
General Manager – Production S Sunil Kumar
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BUSINESS TRAVELLER MEDIA LTD.
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IHG HOTELS & RESORTS has teamed up with premier luxury real estate developer Sankari to launch the world’s rst Regent Residences in Dubai. is agship development, Regent Residences Dubai – Sankari Place, will be located in Dubai’s prestigious Marasi Marina neighbourhood and will feature 63 full- oor upper luxury residences as well as ten oating homes. is project marks a signi cant milestone for both Sankari and IHG, being the rst Regent-managed standalone residential project of its kind. Each residence will be equipped with a private swimming pool and expansive outdoor living spaces. e architectural design, conceived by Foster + Partners, re ects opulent living with a cascading twin-tower structure. Residents will have access to world-class facilities, including health and tness centres, a golf simulator, a cinema, and a gaming room. For sports enthusiasts, there are tennis and padel courts, while lovers of ne dining can enjoy a private dining room, cigar lounge, and cellar. e development also includes a business lounge, a large spa, and a residents’ lounge.
BAB AL SHAMS DESERT RESORT & SPA TO UNVEIL NEW DESERT POOL VILLAS THIS MONTH
EIGHT NEW VILLAS will be unveiled at Bab Al Shams Desert Resort & Spa on 1 October, 2024. Available in one- and two-bedroom con gurations, each villa features expansive indoor and outdoor living spaces with private pools, sun loungers, outdoor replaces, and spacious living and dining areas. Drawing inspiration from Bedouin lifestyles, the new Desert Pool Villas were designed with a raw and minimalist aesthetic that hopes to encompass the theme of “Sands of Serenity”. e windows frame the free- owing desert landscape, while private courtyards ensure a seamless connection to the outdoors. Each villa’s circular ceiling, featuring a sky oculus and clerestory windows, ensures that plenty of natural light gets in, while guests will have the support of a dedicated personal concierge, who will curate their stay and itinerary to ensure a bespoke luxury experience. An introductory o er is available until 31 October, 2024, from Dhs 4,950 per night.
Saudi’s AlUla Wellness Festival to return this October
MAKING ITS MUCH-ANTICIPATED RETURN from 17 October to 2 November this year, the festival invites travellers to take a ‘voyage within’ and discover holistic renewal, self-re ection, healing, and immersion in nature. Set amid AlUla’s historic natural landscapes, it promises an inspiring blend of revitalising community activities, tranquil wellness experiences, and enlightening workshops. e 17-day festival pays homage to AlUla’s heritage as an oasis for rest and rejuvenation through dynamic yoga practices, somatic healing sessions, massages, art therapy, and inspiring talks led by global experts. Attendees will also be able to reconnect with the environment through sunset music therapy and other nature-centred activities, contributing to a deeper connection with AlUla’s stunning outdoors.
INFLIGHT ENTERTAINMENT
READ: The Burnout Society, Byung-Chul Han
This book by South Korean philosopher and cultural theorist Byung-Chul Han has sold over a hundred thousand copies across the world, and made waves on social media for its keen insights into how modern society’s competitive, service-oriented nature is taking a toll through stress, exhaustion, and further disempowerment. Amazon, US$14
LISTEN: The Witch Trials of J.K. Rowling
Much controversy has surrounded the author of Harry Potter in recent years. This podcast examines
contentious modern issues through the lens of her life and career, providing a thought-provoking listen.
WATCH: Sly
Long before he made it big with Rocky, multi-awardwinning actor, producer, screenwriter, and film director Sylvester Stallone was a struggling 30-year-old with just US$106 in his bank account, refusing to give up on his dreams. This documentary tracing his humble past, from his childhood in New York city to life as a tried-and-true Hollywood star, is a truly inspiring underdog story. Available on Netflix.
Global Hotel Alliance adds four new hotel brands to its portfolio
THE UAE-HEADQUARTERED
Global Hotel Alliance has added four new hotel brands to its portfolio, expanding its presence in some of the world’s most popular tourism destinations. Paramount Hotels in the UAE, Unike Hotels in Norway, Sunway Hotels & Resorts in Malaysia, and Andronis in Greece, will now add 32 properties to the world’s largest alliance of independent hotel brands, enriching its diverse portfolio with a mix of city and resort hotels that cater to the preferences of a wide range of travellers. is expansion provides the 28 million members of the GHA DISCOVERY loyalty programme with even more choice of unique properties in sought-a er leisure destinations, from remote islands to vibrant metropolitan hubs.
Idioms from around the world that have us scratching our heads. This issue, it’s a Brazilian expression.
Phrase: Descascar o abacaxi Literally: To peel a pineapple Meaning: To deal with a challenging or tricky situation
QATAR AIRWAYS EXPANDS SAUDI NETWORK WITH ABHA AND NEOM FLIGHTS
QATAR AIRWAYS is expanding its operations in Saudi Arabia by resuming flights to Abha and increasing flights to NEOM. The airline will operate two weekly flights to Abha International Airport from 2 January 2025, and increase its flights to NEOM from two to four weekly flights during the winter season. The newlyexpanded schedule and network are expected to provide passengers with greater travel choices and more seamless access to Qatar Airways’ extensive network of over 170 global destinations through Doha’s Hamad International Airport.
Our picks to make time fly by
flydubai signs interline agreement with SriLankan Airlines
DUBAI-BASED CARRIER ydubai has signed an interline agreement with SriLankan Airlines to introduce more travel opportunities on both carriers’ networks. e new agreement, which commenced on 9 September, o ers ydubai passengers access to 16 destinations on SriLankan’s robust network spanning Southern and East Asia, the Middle East, and Australia – including Melbourne, Seoul, Singapore, and Tokyo. Meanwhile, the interline will enable passengers travelling with SriLankan Airlines to connect via Dubai to more than 30 of ydubai’s destinations in Africa, Central Asia, Central and Southeast Europe, as well as the Middle East. is includes holiday destinations such as Bucharest, Krakow, Mombasa, Naples, Tashkent, and Zanzibar.
Jumeirah Beach Hotel unveils new ocean-facing club rooms
JUMEIRAH BEACH HOTEL - one of Dubai’s most iconic, long-standing hotels that first opened in 1997 as the inaugural property from the now-international luxury hospitality group Jumeirah Hotels & Resorts - has unveiled its brand-new Ocean Family Club and Ocean Balcony Club rooms. O ering access to a host of club benefits, these rooms boast stunning sea views and aim to seamlessly blend sophisticated spaces with enhanced family experiences. Guests reserving these rooms can enjoy exclusive access to The Family Club, which includes daily breakfast, afternoon tea, and a kids’ corner, as well as the Sunset Club with signature afternoon tea and complimentary evening drinks and canapés. They will also be able to access cabanas by the Executive Pool, as well as the property’s multiple other pools, the beach, and Talise Spa.
Emirates teams up with VOYA to launch bespoke fragrances
UAE CARRIER EMIRATES has partnered with Irish luxury organic lifestyle brand VOYA to create a range of bespoke Eau de Toilette fragrances, available in its first and business class washrooms on a complimentary basis. Curated exclusively for Emirates, they’re designed to o er a calming, nature-based scent that encapsulates sophistication and understated luxury. The new Emirates scents are the first-ever Eau de Toilette fragrances that VOYA has ever released. The 50ml bottles will be o ered on 400 flights each day across the Emirates network. To develop the signature scents, Emirates and VOYA examined international and industry trends to come up with a unique fragrance profile.
First-of-its-kind Etihad Spa by Be Relax has opened at Zayed International Airport
ETIHAD AIRWAYS, in partnership with Be Relax, the world’s leading airport spa brand, has opened a new location inside the Etihad Lounge at Abu Dhabi’s Zayed International Airport (AUH). It’s the rst time that the two brands are partnering. Situated in Terminal A, the new spa at AUH is not just designed to be a place to unwind, but also to embody the two brands’ shared vision to make wellness a cornerstone of the travel experience. Accessible to both Etihad Lounge guests and all passengers passing through the terminal, Be Relax Spa is open to all, with no need for advance booking or exclusive membership. Etihad’s guests ying in e Residence and rst class can enjoy a complimentary spa service when they y, while all other guests are eligible to purchase
the option to enjoy the facilities when they travel. e spa experience is elevated by exclusive partnerships with two renowned brands: Valmont, a distinguished name in luxury skincare, and Philip Martin’s, a premium Italian brand renowned for its olfactive expertise, for top-tier body and hair care services. Chair and full-body massages, nail care, and barber services are also available.
ENJOY A VIBRANT STAY AT RADISSON BLU HOTEL, WHERE THE ENERGETIC VIBE OF MEDIA CITY MEETS STYLISH COMFORT FOR THE PERFECT URBAN ESCAPE.
Emirates to host first-ever Aviation Future Week with Dubai’s Museum of the Future
THE FIRST-EVER Aviation Future Week will take place from 15-17 October 2024 in Dubai, bringing together visionary global leaders and decision-makers in aviation and aerospace. The event aims to focus on building the workforce of the future, while finding new ways to create more sustainable operations. It will present a platform for insights and discussion around the passenger journey and future tra ic demand, airfreight, and logistics, as well as the latest developments in AI and XR. His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive of Emirates Airline and Group, said: “Dubai’s strategic commitment to leveraging technology and innovation and embracing the digital revolution is fertile ground to pioneer new approaches and push the boundaries of what is possible for more e icient and sustainable operations, and reshaping the passenger journey and experience as the industry forges ahead.”
DoubleTree by Hilton Dubai – Jumeirah Beach launches sustainability-themed brunch
Zabeel House The Greens relaunches its Not Just For Vegans market
TITLED “BRUNCH IN BLOOM”, a new sustainabilitythemed brunch at the DoubleTree by Hilton Dubai Jumeirah Beach’s Gastro Kitchen has committed to ensuring around 75 per cent of the menu will always feature fresh ingredients, that have been locally-sourced from within a 50-mile radius. e menu, created by executive chef Juan Ancheita, includes shareable starters, shake-to-mix salad jars, and a house-made zero-waste ravioli, among other dishes that are also designed to be “Instagram-friendly”.
To accompany the meal, guests will be able to enjoy live music featuring indie, pop, and classic hits from the 60s, 70s, and 80s, as well as a “mix your own G&T” bar (featuring a selection of cra ed tonics and garnishes), a mid-brunch quiz for a chance to win prizes, and a kids area for families. Held on Saturdays from 1-4pm, prices per person begin from Dhs299 for so beverage packages, and go up to Dhs499.
THE FIRST IN A MONTHLY SERIES, up market relaunched for the autumn-winter season at the end of September, and will return on 27 October and 17 November. The Not Just for Vegans Market is the UAE’s first vegan market and was established to promote awareness of eco-friendly and vegan products. The event showcases a diverse array of sustainable products, and serves as a centre to educate and empower individuals in understanding the importance of sustainable and ethically-sourced products that refrain from causing harm to animals, and have minimal impact on the environment. It’s free to enter, featuring a range of small local businesses o ering sustainable and eco-friendly products, including handbags, skincare, clothes, food, and home care items. It also hosts sustainability workshops. Guests can also enjoy a vegan menu from two of the hotel’s restaurants, LAH LAH and Social Company, while children can take part in specially-designed kids activities. Zabeel House The Greens by Jumeirah is a champion of sustainability, and is committed to partnering with local communities. The hotel aims to provide engaging platforms for eco-conscious interactions highlighting sustainable and vegan brands.
DID YOU KNOW?
Imtiaz Developments – a luxury real estate developer in Dubai – recently announced a partnership with the Emirates Environmental Group (EEG) to underscore its ongoing commitment to sustainability. As part of the partnership, and in an e ort to align its construction e orts with environmental responsibility, the real estate company has pledged to plant a tree for each apartment it builds. They plan to plant more than 2,000 trees during the initial phase of the project alone, representing a significant e ort to reduce the carbon footprint of the UAE’s construction sector.
IHG to open third Kimpton in NYC
IHG Hotels and Resorts has announced plans for its third Kimpton property in New York: the 529-room Kimpton Rockefeller Center, set to open in late 2025 within a 33-storey building on 48th Street, between Fifth and Sixth Avenues. It will have two restaurants, a rooftop bar, a fitness centre, and more.
The Ritz-Carlton debuts in Morocco
The Ritz-Carlton has opened
The Ritz-Carlton Rabat Dar Es Salam – its first-ever property in Morocco. Located within 440 hectares of forest and gardens, next to the Royal Golf Dar Es Salam, this opulent palace has 100 guest rooms and 17 suites, each with a private terrace facing the pool and gardens, and a 180 sqm Royal Suite.
Etihad doubles up on Europe hotspots Etihad Airways is launching a double-daily flight to Paris in early 2025, and by next summer, it will also feature double-daily debuts for European hotspots Milan, Rome, Manchester, Frankfurt, Munich, Zurich, Barcelona, and Madrid. Brand new routes to Warsaw and Prague are also set to commence in 2025, in June.
The Ritz-Carlton’s second new-build luxury superyacht has set sail
The Ritz-Carlton Yacht Collection has introduced a second newbuild luxury superyacht to its fleet. Named Ilma, it embarked on a maiden voyage from Monte Carlo to Rome in September. It measures 790 feet, with 224 suites, all with private terraces with direct access to the sea.
Rixos Group opens flagship hotel in Istanbul’s Golden Horn
The Rixos Tersane Istanbul –located at the coastal Tersane Istanbul – has opened with 432 rooms, including 57 suites with waterfront views. The 600-yearold historical area was recently restored to celebrate Istanbul’s cultural and industrial heritage, and offer modern urban hospitality.
Air Astana to add Abu Dhabi service
Air Astana will begin services to Abu Dhabi in its upcoming winter schedule as part of its expansion. The Kazakh flag carrier plans to add flights to the UAE capital from its dual hubs in Astana and Almaty, operated on their Airbus A321 neo long-range aircraft, with 16 lie-flat business class and 150 economy class seats.
Air France confirms new Manila A350 route
From 7 December, Air France will launch Paris CDG-Manila flights three times a week, on Mondays, Wednesdays, and Saturdays, on their new-tech Airbus A350900 aircraft. They come in a three-class configuration, with 34 business class, 24 premium economy, and 266 economy seats.
Emirates begins flights to Antananarivo, Madagascar
Emirates has officially launched flights to Madagascar, touching down at Ivato International Airport for the first time in September. The route, which flies with a Boeing 777-300ER in a threeclass configuration, operates four times a week, on Tuesday, Thursday, Saturday, and Sunday.
Cathay Pacific extends free inflight wifi to business class customers
Cathay Pacific has introduced free inflight wifi for business class customers travelling on all connected aircraft. The benefit has been offered to first-class customers since 2022. Cathay Diamond members in all classes will also be able to benefit from free wifi from November 2024.
Etihad and Turkish Airlines both say g’day to new Sydney routes
Etihad Airways will be boosting its connectivity to Sydney, with their once-daily services increasing to 10 a week from July 2025. Meanwhile, Turkish Airlines will be flying there for the first time soon too, with a new route being launched from Türkiye via Malaysia from December 2025.
MACHINE REVOLUTION
IArtificial intelligence is transforming the travel industry, with huge strides in data analysis and generative AI set to create seamless, personalised travel for passengers
WORDS TAMSIN COCKS
t’s 2034. You’re getting ready to head to the airport when Genie pings –your personal AI travel assistant.
Genie has a travel update: your flight has been cancelled due to a typhoon in Singapore. Before you can even start processing the inconvenience, Genie pings again. It has checked your diary and offers the best alternatives: either catch a layover via Dubai leaving in six hours, or delay your flight until the next day.
You choose option one. Genie confirms and advises that your Uber transfer has been rescheduled and a refund processed. (Genie has also reserved a massage for you in the lounge during your layover and pre-ordered your favourite welcome drink.) Genie also drafts an email to your first client, advising of the delay and providing suitable alternative timings within your calendar. You hit send. A major travel disruption – sorted in seconds.
Now, let’s rewind to 2024. This advanced level of seamless travel management may still seem like a sci-fi dream, but the age of
artificial intelligence has officially arrived and is set to transform travel in the next decade. Expect to see huge developments and customer experience improvements, with personalised recommendations, paperless airports and automated expense systems on the way.
CHATBOTS AND TRAVEL PLANNERS
There are different functions for AI technologies. Generative AI refers to the group of programmes such as Chat GPT that generate high-quality text, images, and other content.
The applications of this technology are far-reaching, primed to improve customer chatbot services by a quantum leap as well as star as your pocket-sized travel consultant.
It’s a no-brainer for hotels – or any business for that matter – to employ this technology as an immediate-response first line of customer service without the traditional need for huge staff resources. We’ve already seen positive examples from
early adopters like Hilton’s chatbot Connie, or Marriott’s AI voice controls for things like lighting, temperature, and entertainment systems. But the tech is improving rapidly.
IHG Hotels & Resorts has become one of the latest to announce new tech, with the launch of a digital travel planner in partnership with Google Cloud’s AI platform, Vertex AI, and Gemini models.
Guests will be able to make requests to the IHG Travel Planner using natural speech and receive personalised recommendations in response – from late-night dinner options to jazz shows or co-working spaces nearby. The planner will be incorporated into the revamped IHG One Rewards mobile app later this year, with more functions set to be unveiled in the coming months.
Jolie Fleming, chief product and technology officer at IHG Hotels & Resorts, said: “We’re making trip planning easier and more interactive for prospective travellers. Soon, guests will use the IHG One Rewards mobile app as a true mobile travel
companion to build a full itinerary and book hotels in a few taps.”
Meanwhile, Marriott International’s Homes & Villas division for luxury home rentals is using Generative AI to let travellers use natural language to describe their ideal vacation – with or without a destination in mind. What does this mean? Well, travellers might say: “I need a beachfront home in the Caribbean perfect for a bachelorette party” or “I’m looking for the best cabin in the mountains with a replace and stunning view” and the results will nd properties to match the criteria, with localised tips on topics from weather to hikes.
The applications of AI are primed to improve customer chatbot services by a quantum leap
“With natural-language search, we’re able to play matchmaker, helping travellers
e ortlessly discover the perfect but perhaps unexpected property and destination among our global collection,” said Jennifer Hsieh, vice president, Homes & Villas by Marriott Bonvoy. While the above examples mimic the speech and text of humans, some companies have employed AI to create holograms and virtual people. Qatar Airways, for instance, put a face and body to its AI chatbot at ITB Berlin in March. e airline used the occasion to introduce the industry to Sama 2.0 – an AI-powered MetaHuman cabin crew member, named a er ‘sky’ in Arabic. e lifelike Sama is a holographic chatbot, which will “showcase a level of interaction that is as personal as it is functional”, o ering up-to-date information and the ability to answer questions in real-time. You can
nd her via the Qverse, the airline’s digital platform, or through the Qatar Airways app. Korean Air, meanwhile, debuted virtual humans in its latest safety video – look out for ight attendant Rina on your next trip. Last month, Four Seasons Hotels and Resorts added hologram units to the presidential and penthouse suites at the famous Beverly Wilshire hotel. e portable Proto M units can be used to “beam in” a concierge team member to meet with VIP guests from the comfort of their room. Radisson Hotel Group, meanwhile, has launched the Radisson Meetings Dream Machine, which uses generative AI to help planners design out-of-the-box events.
DEMAND FOR DATA
Behind the scenes, AI is revolutionising consumer market research. Businesses can amass huge quantities of information about customers across multiple touchpoints, which is unlocking new ways to optimise services and o erings. “ e main way we’ll see AI
The Proto M units can be used to “beam in” a concierge team member to meet guests in their room
make an impact on travel in 2024 is around data,” says José Arozarena from Tour Review, a platform for tour providers to manage online reviews. “Companies with the largest amounts of data available will bene t most and the most quickly too. AI will be able to make sense of that data more e ectively, o ering insights that result in better, more personalised services.”
In February, Lu hansa announced a collaboration with marketing and innovation consultant TD Reply to launch the Customer Insight Hub. e AI-powered portal mines data from countless customer interactions – from online reservations to in ight engagement and social media – and creates reports on customer experience, which can then be used to tweak the o ering.
Philipp Schilchegger, head of customer insights at Lu hansa, said: “ e Customer Insight Hub facilitates internal collaboration and decision-making. We have a modern, data-driven basis for continuously improving our services, creating an optimal customer experience and thus retaining our customers in the long term”.
In the same month, Vueling chose a di erent tack, announcing the use of
Persona+ to create customer pro le avatars that can help departments role-play di erent scenarios with ctitious passengers and generate feedback on proposals.
While data harvesting might have enormous potential, there’s understandable concern for consumers – particularly when it comes to privacy. Data breaches are still a worryingly high occurrence. Marriott
International and British Airways were both ned around £20 million for GDPR lapses in 2020, while Air Europa, American Airlines, and Air Canada were among hacking victims in 2023. Implementing responsible data management measures, such as data protection, e cient storage, and responsible data disposal, will need to be a priority for organisations and customers alike.
AT THE AIRPORT
Airports are likely to deliver some of the most visible examples of AI in the coming years, with biometric and digital solutions rapidly being adopted in the form of ngerprint and facial recognition. Anyone who’s smiled their way through passport control at the likes of Singapore Changi is likely to embrace this technology.
According to the 2024 Travel Technology Investment Trends report by Amadeus, there have been huge strides in biometrics, with 98 per cent of airports intending to implement biometric facilities and 60 per cent of airports on track to roll out biometrics across the complete airport experience in the next ve years, including check-in, bag-drop, lounge, and boarding.
e report con rmed that machine learning is the most important technology for travel businesses – both this year and in ve years’ time, with data analytics and the cloud being seen as top investment priorities.
According to IT specialists SITA, adopting this kind of technology isn’t just e cient – it’s essential. In April, the company released a white paper on biometrics entitled ‘Face the Future’, highlighting how the forecasted growth in passenger numbers (8 billion by 2040) places extraordinary pressure on airports, borders and airline resources. Existing paper-based and manual travel infrastructure simply won’t be able to cope.
Improved technology also extends to the development of “digital travel credentials” (DTC) – digital copies of acceptable identi cation like passports – which would speed up the process at border crossings.
e white paper highlights case studies like the Star Alliance Biometric initiative, where passengers can register their biometric data via photograph to enjoy swi er, contactless processing at participating airports. Currently, this extends to the Lu hansa Group for use at Frankfurt, Munich, and Vienna, but
The
the eventual idea is for all passengers across the network to travel without a boarding pass or smartphone.
David Lavorel, CEO of SITA, said: “Airlines and airports have learned from the congestion and disruptions seen in the past few years. Advanced data sharing and analytics tools will allow them to unite stakeholders and identify opportunities for greater e ciency and leaner operations. Solutions like total airport management and real-time insight into the management of assets and passenger ow allow for agile, collaborative responses to any disruptions.”
Turkish Airlines has provided another example of how AI can improve navigating or “way nding” through airports. e airline has deployed voice recognition so ware to remove language barriers, installing 100 SmartMic language translation devices at Istanbul Airport, which give non-Englishspeaking passengers a way to communicate with the carrier’s sta .
CLOCKWISE FROM TOP LEFT:
Will we see android receptionists in the future?; Portable hologram devices at the Four Seasons Beverly Wilshire; AI is primed to significantly improve chatbot services
idea is for all passengers across the network to travel without a boarding pass or smartphone
e new device supports 52 languages and 72 accents, and allows for real-time conversation in multiple languages via a seven-inch screen.
GREEN AI
e impact of AI on improving operational e ciencies is also going to be huge, from dealing with ight disruptions and cancellations to managing payments and sta shortages.
and energy management systems will be particularly high on the agenda in order to tackle environmental goals.
The device allows for real-time conversation in multiple languages via a screen
According to SITA, 90 per cent of airlines already have plans to boost the e ciency of ight operations and aircra turnaround by 2026 using technological solutions. More than half already have tech in place to optimise operations like aircra taxiing and take-o /landing. e same is true of airports, where monitoring building
“With industry ambitions to achieve net-zero CO2 emissions by 2050 in mind, airlines and airports are taking necessary steps towards reducing their carbon footprint, adopting digital tools for accurate monitoring and optimisation of energy consumption and emissions,” says Lavorel. Numerous hotels are also adopting AI-boosted technologies to improve, for example, waste-management strategies. Accor’s ‘Gaïa’ allows hotels to measure and monitor their energy, water, waste, and carbon footprint performance to help track
their sustainability initiatives. Meanwhile, Iberostar has employed the Winnow system to show precisely what is being thrown away (via cameras and other sensors) and deliver reports to the chef with the cost, weight, and quantity of food discarded.
Whether it’s counting le over croissants, optimising fuel levels or planning the itinerary of your dreams, AI looks set to be the new must-have travel companion. See you in ten years, Genie!
CLOCKWISE FROM LEFT:
Korean Air’s virtual cabin crew; robots ready to help in airports; Turkish Airlines’ real-time translators
HIGH-TECH HOTELS
As technology enables a new standard in luxury, these hotels aren’t just adapting to, but redefining the art of modern hospitality
ME DUBAI BY MELIÁ
WORDS YI-HWA HANNA
In recent decades, the Middle East’s hospitality industry has become synonymous with bold architectural feats and luxury experiences. Now, as the region grows increasingly known for pushing the boundaries of innovation, it’s also leading the charge in high-tech hospitality. From AI-powered concierges and immersive smart rooms that adapt to your preferences with just a touch, the next wave of top hotels in the UAE, Saudi Arabia, Qatar, and beyond are harnessing the power of technology to deliver seamless, hyper-personalised stays that can cater to the modern traveller’s every whim. We take a look at some of the properties and developments that are pushing the envelope on everything from design to comfort and convenience, and transforming the way we think about travel, one smart innovation at a time.
is showstopping property designed by Zaha Hadid – the only building in Dubai that features interiors and exteriors personally designed by the late visionary architect herself – is enough to make anyone pause for another look. Called the Opus, the building was released as part of her posthumous work, but her sci- -worthy touch lives on not only through its geometrically-impressive design, but through its features, too. e ME brand is known for its stylish, urban appeal, and this hotel (pictured above) fuses art and technology for a truly unique experience. Inside, you’ll nd the VITA Tronic, a “space harmoniser that creates harmonious balance in the electro-technological environment, reducing the intensity of interference and creating a pleasant and harmonious living environment.” e sound-based device is said to synchronise with the Earth’s magnetic eld through a 7.83-hertz frequency, commonly referred to as the Schumann
Resonance, while also improving air quality within the premises and reducing EMF pollution. ey also o er the AQUA VITA Life – a “patented water vitaliser and chalk transformer that revitalises water from its natural source, achieving optimal energising to promote vitality”, as well as an “Energy Card, with properties that amplify subtle energy elds and imitate positive frequencies,” as well as FAZUP, described as an anti-radiation patch for mobile devices. e latter items are available through a wellbeing package o ered in partnership with GreenTECH by AQUAcell, a homegrown brand focusing on a holistic and sustainable approach, that aims to promote long-term health while positively contributing to the development of our environment by reducing carbon footprints. e hotel also minimises paper waste by providing guests with digital media in lieu of printed magazines and newspapers, while the sta only uses digital rather than physical business cards.
SHEBARA
A cutting-edge island destination in the kingdom of Saudi Arabia, Shebara (pictured right) is the first resort brand to be owned and operated by Red Sea Global (RSG), the developer behind the area it’s in – The Red Sea. Famous for its commitment to regenerative tourism and sustainability, RSG’s debut hotel resort will be located on Sheybarah Island in the Al Wajh Lagoon, with an eye-popping design reminiscent of a series of UFOs. When viewed from the sky, the main hub in the centre of its line of overwater villas resembles an alien-like stingray – a fitting image for a futuristic retreat on an island that’s working to redefine how technology can blend in with nature. Like the other properties in The Red Sea, the resort (and the entire island) will be supported by solar power – it even boasts its own solar farm with more than 11,000 PV panels. Designed by Killa Design – the company behind Dubai’s iconic Museum of the Future – the silvery orb-like pods reflect and refract light from the sun, the sky, and the sea, allowing them to meld into the surrounding environment like a chameleon, while still standing out with their futuristic aesthetic. Their placement, too, has been crafted to align with lunar positioning. Deepening its commitment to sustainability, the pods were made with as many ecomaterials as possible, while fresh water will be supplied by a solar-powered desalination plant, and waste material will be recycled on the island itself, reducing the need for expensive or environmentally damaging transport. With their conscience clear, guests
enjoying this hyper-responsible destination will be able to step out of their pods – which will stay cool with minimal energy losses, thanks to their unique design – to enjoy the island’s 30- to 40-metre reef drop-off, exploring the unspoilt waters’ stunning coral reefs and thriving ocean life. Behind the scenes, Shebara is the first hotel in KSA to use Opera Cloud Property Management System and the first Oracle Cloud Central Distribution System customer in the region.
RADISSON RED DUBAI SILICON OASIS
Radisson has made great strides in digital
innovation in recent years, making this a key part of their ambitious five-year plan to become a leading pioneer in digital innovation. Among the many ways they’re leading the charge are with a Radisson Operations App that streamlines digital collaboration and workflow between team members; smart hotel operations that use groundbreaking AI technology to perform repetitive tasks that would normally be done by humans and thereby freeing up employees’ time for other tasks; and Radisson Assistance, a digital tool created using myMeta and Quantum Metric to improve hotel opps efficiency. In terms of customer-facing benefits, anyone hoping to sneak a peek at a Radisson room – from guest rooms to meeting spaces – can now virtually enter them through a laptop, mobile, or VR headset through the immersive experiences available at more than 185 of their hotels. Many of the brand’s contemporary properties boast unique tech-forward appeal, too: the Radisson RED at Dubai’s Silicon Oasis (pictured left), for instance, is located at Dubai Digital Park, which was the emirate’s first-ever smart city project built with the latest AI and IOT technologies. The property itself has numerous i-work stations, interactive digi-walls (that can stream content to social media), and 10 ultra high-tech meeting venues. Bonus: It’s also pet-friendly.
JUMEIRAH EMIRATES TOWERS
Having all of the great devices in the world would be useless without ways to charge them. That’s not a problem at this iconic business hotel (pictured right), where in all executive rooms and all of their suites, you’ll find more plugs as well as USB ports than you could ever hope for on and around the desks, as well as next to the beds. Much like the quiet luxury it exudes in everything from its bedding to its service, this property’s approach to technology is to integrate it in ways that will enhance the quality of your offline life. To save time at reception, guests can check-in digitally with the app before arrival so they can get straight to their rooms, and with a private dining e-menu allowing guests to order (and customise) meals through the dedicated app – that can be accessed through a simple QR code scan – spending more time relaxing in your suite is instantly easier. The hotel also offers an E-Butler service, wherein you can request literally anything you want –from a bucket of ice to a dinner reservation or spa treatment – through WhatsApp messages that are responded to within 30 seconds at most. Their dedicated fleet of hybrid cars are also fully wifi equipped, making it easier to work on the go, then enjoy downtime with less stress.
SINDALAH, NEOM
A quick look at pretty much any of the upcoming destinations being developed by NEOM, an urban area in Saudi Arabia’s Tabuk province, is enough to make anyone’s jaw drop. One of the company’s missions is to revolutionise the concept of livability,
and boy does it take this calling seriously: its very name was chosen to reflect its reputation as an agent of progress and change. After intense consideration and deliberation with members of the project’s founding board, plus a series of experts and specialists in the field – led by Saudi Arabia’s Crown Prince and Chairman of the NEOM Board of Directors, His Royal Highness Prince Mohammed bin Salman –the name “NEO MSTACBEL” was chosen.
“Neo” means “New” in Ancient Greek, and “MSTACBEL” is an acronym for the main sectors that the project represents, including Media, Sports, Technology, and Energy. The latter was then abbreviated to the letter M – which is also the first letter of the Arabic word for “future” – and the name “NEOM”
was set, to constitute “the beacon of change in the world”, as per the official website. There are a number of different regions within NEOM, including Magna, Oxagon, Sindalah (pictured bottom left), The Line, and Trojena, and although none are open just yet, these will be opening in stages over the next 15 years, with all of them currently slated for completion by 2039. Sindalah, a luxury beachside island resort in The Red Sea project, is expected to be the first to open later this year, followed by Oxagon by 2025, and Trojena by 2026.
Spread over 840,000 sqm, Sindalah is hoped to become a global yachting hub thanks to its state-of-the-art marina, and its future-forward, sustainability-friendly architecture – designed by Luca Dini Design and Architecture – incorporates as many locally-sourced, natural handmade materials as possible, to blend seamlessly into the landscape. It won’t just look good, either: among the advanced technology integrated into its functions are 3D cast crystal glass, solar-responsive kinetic roofing, and rock pillars that will respond to human touch. A smart city, the island will also feature automated climate control, energyefficient lighting, and advanced security systems designed to minimise the egological footprint while simultaneously improving residents’ and visitors’ quality of life. Guest interactions will also be enhanced through virtually-supported services such as digital concierges, biometrics, and immersive technologies such as AR and VR.
SIRO ONE ZA’ABEEL
At this central Dubai-based hotel (pictured above), the tech is focused on supporting a different kind of sustainability: the longevity of the human body, through health and wellbeing. The property’s Fitness Lab is to-die-for, but if you’d rather not leave your room, you’ll also be able to access virtual classes from TechnoGym through in-quarters projectors.
At the hotel’s unique and extensive Recovery Lab, you’ll find cryogenic chambers, infrared and high-frequency therapy, electrical muscle stimulation, and vibroacoustic therapy beds that will immerse you in binaural acoustics while you relax on a specially-designed bed. Once you’re back in your room, people with back pain will find relief in anti-gravity chairs designed to improve spinal decompression, along with thermoregulated mattresses for your best night’s sleep. Your nutrition, too, can be customised through video consultations with the brand’s in-house expert – and whether you’ll notice it or not, every facet of your room will have been tailored to improve your quality of rest and recovery from the demands of a fast-paced life, from app-controlled blackout blinds (coordinated with one’s circadian rhythm) to smart lighting, natural cooling (for the moments where you’d like a break from an A/C), and more. Essentially, if you’ve ever dreamed that technology could transform your personal trainer or health coach into a physical space that acts as the ultimate biohacking support system, this is it.
25HOURS HOTEL DUBAI ONE CENTRAL
The buzzy 25hours brand (pictured below) is on a mission to redefine urban living, and the Dubai location – the hotel’s first outside of Europe – celebrates the same ethos. Here, you don’t have to choose between futuristic tech or old-school media – it encourages you to live in a world where you can enjoy both. Guests entering the lobby are welcomed by an “analogue circus” that “celebrates the pleasures of VHS, vinyl, polaroids, and typewriters”, as well as a “Fountain of Tales” featuring bookshelves with cozy seating nooks that encourage you to curl up with a book – the ultimate offline entertainment. For more futuristic vibes, the hotel also overlooks the Museum of the Future, and we wouldn’t be surprised if Robi – an AIequipped hotel robot that has been trained at the 25hours Hotel The Circle in Cologne, Germany, to welcome and entertain guests –made an appearance here soon enough too.
FAIRMONT DOHA
The unique architecture of the building this hotel is set in – the landmark Katara Towers (pictured above), designed to resemble traditional scimitar swords – wouldn’t feel out of place in an Isaac Asimov novel. The hotel, which shares the building with the Raffles Doha, is commited to honouring Qatari and Islamic heritage with a contemporary flair, welcoming guests with the world’s biggest chandelier as they walk in. There’s a nautical theme to the place, and through its Pillar Wellbeing offering at the Fairmont Spa, guests can enjoy a truly immersive wellness experience that “[harnesses] the power of technology and touch.” Cutting-edge tech is used to provide avant-garde treatments for skincare, relaxation, fitness, and more. In the rooms, a customised tablet device allows guests to control everything from the curtains to the TV, order room service, access concierge services, browse digital media, and more. The Fairmont Doha uses technology to enhance its commitment to sustainability, regularly measuring and monitoring its energy consumption and carbon footprint, and using initiatives like smart lighting control systems, energy-efficient HVAC, and more. The Katara Towers was also the first hospitality project in Qatar to be certified with a GSAS Design & Build 5 Stars rating –which assesses and simulates energy and water systems, before giving certified properties to sophisticated software that enhances environmental performance – from its design stage.
Future Forward
Radisson Hotel group is establishing a reputation as a pioneer in digital innovation. We chat to Tim Cordon, COO for the Middle East, Africa and South East Asia Pacific, to learn more
Radisson is doing exciting things in terms of technology and innovation. Can you tell us about some recent developments? We aim to elevate guest experiences through innovation. Our personalised content across 60 markets has led to a signi cant boost in engagement, and our immersive virtual experiences allow guests to explore over 185 hotels from anywhere. By leveraging AI-driven recommendations, we’ve re ned the booking process to be more intuitive and customer-centric. Moreover, our Radisson Meetings Dream Machine has empowered event planners to bring creative visions to life using cutting-edge generative AI technology. It’s not just about technology; it’s about creating memorable, human-centered experiences.
Why is it so important to stay ahead of the curve? Technology is the backbone of modern hospitality. Staying ahead allows us to anticipate evolving guest needs, create seamless experiences, and enhance operational e ciency. But more importantly, it positions us to deliver unforgettable moments for our guests while future-proo ng our business in a highly competitive market. Innovation drives di erentiation and enables us to continuously exceed guest expectations, which is key to long-term loyalty.
How is Radisson Hotel Group ensuring that customers have the best digital experience?
At Radisson, the digital journey is designed with the guest in mind from start to nish. Our app, available in 30 languages, makes booking quick and convenient. rough our AI-powered tools, we provide tailored recommendations based on preferences, ensuring a seamless experience. Additionally, our virtual tours o er guests a true sense of place before they arrive. By combining personalisation, immersion, and convenience, we’ve rede ned what it means to engage with hospitality digitally, consistently exceeding guest expectations and driving higher conversion rates.
What about in terms of operations?
Behind the scenes, technology enhances efficiency and empowers our teams to deliver better guest experiences. The Radisson Operations App streamlines communication and workflow, allowing staff to address issues in real time. AI-powered predictive maintenance ensures everything runs smoothly, reducing downtime and preventing disruptions, while automated inventory management optimises our resources, from housekeeping to food and beverage operations, making our hotels more sustainable and cost-efficient.
What are the most important trends in hotelrelated tech? AI-driven personalisation allows us to tailor guest experiences based on individual preferences, enhancing loyalty and satisfaction. Mobile check-ins and digital keys have become essential for convenience and safety. Sustainability solutions like energyefficient systems and green housekeeping are meeting growing demand for ecofriendly options. Advanced data helps us understand guest behaviour, enabling us to refine operations and marketing strategies. And immersive experiences, like augmented and virtual reality, are changing how guests interact with hotels, from pre-arrival tours to in-room services.
Which markets are the most future-forward?
Our immersive
virtual experiences allow guests to explore 185+ hotels from anywhere
The Middle East and Asia Pacific lead the way. In the Middle East, tech-savvy travellers are driving demand for digitalfirst services like contactless check-ins and immersive experiences. Meanwhile, Asia Pacific is pioneering sustainability initiatives, with developers and governments pushing for green technologies. Both regions are embracing cutting-edge solutions.
Which will become essential down the line? In the next 5-10 years, AI and machine learning will transform guest interactions, offering hyperpersonalised service in realtime. Sustainability will move from being a competitive edge to an industry standard, with energy-efficient technologies reducing both costs and environmental impact. Virtual and augmented reality will further redefine guest engagement, allowing immersive previews of destinations and spaces. We will continue to invest in these areas to stay at the forefront of hospitality innovation.
Talk to us about recent growth. 2024 has been a year of remarkable growth for us. We’ve added over 30,000 keys across EMEA and APAC, with Radisson Blu cementing its position as the leading upper-upscale brand in Europe. One highlight has been our focus on hybrid meeting solutions, which cater to the growing demand for tech-enabled, flexible workspaces. We’re also pushing forward with AIpowered immersive technologies that allow guests to explore hotels digitally, helping them make more informed choices. For our Meetings & Events segment, we’ll continue developing virtual tools that simplify event planning for organisers and guests alike. This blend of digital innovation and strategic market growth positions us for continued success.
Since it opened earlier this year, the Anantara Santorini Abu Dhabi Retreat’s unique architecture, hyper-exclusive approach to luxury, and deep commitment to sustainability have been making waves across the UAE’s – and the world’s –hospitality scene
In 2023, Minor Hotels announced that it was going to open a property unlike any other: the Anantara Santorini Abu Dhabi Retreat. Located in Ghantoot – along the coastline, a 35-minute drive from Abu Dhabi’s Zayed International Airport and 25 minutes from Dubai International Airport – it was unlike anything in the region (or elsewhere in the world, really): its low-lying white buildings resembled those of the Cycladic Greek island to a tee. e main idea, according to general manager Rachid Bakas, was “to o er a unique experience that you won’t nd anywhere else in the region” by bringing “the Greek island vibe right to the heart of the UAE.” A er a three-month design phase and oneyear construction period, the retreat o cially opened its doors in February 2024, becoming an instant icon.
e reception was overwhelmingly positive, Bakas says. “Both local and international guests have praised the mix of Greek island charm and modern luxury we o er in the UAE.
e industry has also taken notice, with several awards highlighting our design and exceptional guest experience. We’re thrilled to see such enthusiastic responses, and look forward to continuing to exceed expectations,” he says. Indeed, with its intimate feel and quiet luxury concept, it’s a peaceful getaway from the hustle and bustle of city life that is very convenient to get to.
Once there, the property is all about privacy and personalised service. ere are only 22 keys, all complemented by top-tier facilities and amenities designed with attention-to-detail in mind. “With a limited number of guests, the level of service is higher, and the atmosphere is more serene and intimate, making the luxury elements stand out even more,” Bakas says. Doing so allows them to create a more authentic and luxurious experience for guests, he explains: “ is allows us to o er a higher level of personalised service and attention, ensuring that each guest feels special and wellcared-for. e exclusivity also allows us to maintain a restful, luxurious
atmosphere, essential for those looking for a relaxing getaway. Also, by making the resort adults-only, we provide a tranquil environment perfect for romantic escapes and quiet retreats.”
Building a place that so closely resembles Santorini wasn’t easy. To make sure the structures, built to follow traditional Cycladic architecture, could withstand the local climate and environmental conditions of the UAE, Bakas says they “had to use special materials for heat resistance and better insulation, all while keeping the iconic, whitewashed walls.” He adds: “We also incorporated modern construction techniques to ensure everything was durable and comfortable without losing that authentic Greek look.”
Sustainability is another major priority here. “Nature is an important part of what makes our location special, and without its beauty, we wouldn’t attract guests,” Bakas says. He explains that sustainability initiatives not only help to preserve a destination’s natural appeal, but also ensures that a business can thrive and remain profitable, and attract guests who value eco-friendly initiatives, “which ultimately benefits our bottom line.”
“We’ve put a lot of effort into sustainability and are always looking to expand, especially as a new destination,” Bakas says. “We’ve set up an on-site water bottling plant to cut down on plastic waste, and switched from single-use plastics to organic straws, bamboo cutlery, and biodegradable cups. Our ecofriendly touches also include refillable shampoo bottles and wooden key cards. We use solar energy for outdoor lighting to conserve energy, and offer EV charging stations for the guests. We’re focused on effective waste management, turning food waste into compost and repurposing wood waste into shelves, office tables, and benches. We grow fresh produce on-site and use dates from our 450 palm trees in our kitchen, for guests to enjoy. This year, we’re planning to establish a greenhouse project to create even more green spaces.”
The retreat’s clientele consists of guests from the GCC and Middle East region, as well as travellers from the rest of the world including Russia, Germany, the UK, and more. It also
attracts high-end buyouts and events, where its more unique amenities –such as designer dining experiences, and an indoor VIP cinema – can truly shine. “The private cinema is pretty special. It features smart comforts, luxury bed-style seating, and gourmet food service delivered right to you, which is something you don’t usually find in a luxury resort. It can also be booked privately for special events,” Bakas says, explaining that the expansive private beach, enormous pool, relaxing spa – all of which, again, offer a sense of quiet and thoughtful exclusivity – are also major draws. “Our service is another highlight. We take a warm, genuine approach with our guests; nothing is scripted. Our butlers are hands-on and attentive to each guest’s needs. My team adds those special touches that create amazing stories and experiences for our guests,” he adds.
“I want our guests to feel like they’re transported to a place that offers the best of both worlds. I want them to truly relax and feel that they’ve escaped everyday worries and stepped into Greece without having to fly there. My goal is for them to see us as a unique getaway, offering a distinctive and memorable experience that draws them back whenever they need to switch off,” Bakas says.
Is data analytics enabling people to customise their travel plans?
Access to strategic data is creating a revolutionary shift in the way we plan and experience travels, for individuals and businesses alike
The age of cookie-cutter travel itineraries is fading rapidly. In its place is a new era where data analytics is revolutionising the way we plan and experience our journeys. This shift is not merely about convenience but rather, crafting unforgettable experiences tailored to individual preferences.
Data, when harnessed effectively, can transform travel from a generic pursuit into a personalised adventure. By analysing vast amounts of information, travel companies can now decipher intricate patterns in traveller behaviour, preferences, and aspirations. This newfound understanding empowers them to curate travel experiences that resonate deeply with individual travellers.
Consider the following: A recent study by Mastercard Data & Services suggests that almost 90 per cent of people surveyed agree that as business models shift to digital, the opportunities for personalisation will only continue to grow. Such survey results serve as a testament to the growing expectation for tailored experiences.
At the heart of this transformation lies the ability to predict traveller needs and
desires. By analysing past travel behaviours, social media interactions, and even real-time location data, travel companies can anticipate traveller preferences with remarkable accuracy. This predictive capability enables them to offer hyperpersonalised recommendations, from suggesting ideal destinations to curating bespoke itineraries.
Moreover, data analytics plays a pivotal role in optimising travel logistics. By analysing flight data, hotel occupancy rates, and traffic patterns, travel companies can identify optimal travel times, recommend ideal accommodations, and even suggest the most efficient transportation routes. This level of optimisation not only saves travellers time and money but also enhances their overall travel experience.
Beyond the planning phase, data analytics continues to shape the traveller’s journey. Real-time data analysis can provide travellers with personalised recommendations while they are on the ground. For instance, a traveller exploring a new city can receive tailored suggestions for restaurants, attractions, and local experiences based on
their preferences and current location. This dynamic approach ensures that every moment of the trip is optimised for enjoyment. A real life example for this would be how Airbnb leverages data to personalise guest experiences by recommending suitable accommodations based on past preferences, travel companions, and even the weather forecast at the destination.
The benefits of data-driven travel extend beyond the individual traveller. Travel companies can leverage analytics to gain valuable insights into market trends, customer segments, and competitive landscapes. This knowledge empowers them to develop innovative products and services that cater to evolving traveller demands. Additionally, data-driven insights can help optimise operational efficiency, leading to cost savings and improved customer satisfaction.
However, it’s essential to strike a balance between personalisation and privacy. Travellers must be assured that their data is handled responsibly and securely. Transparent data practices and clear communication about data usage are paramount to building trust and fostering long-term relationships with customers. Clearly, data analytics is reshaping the travel industry by empowering travellers to create personalised and unforgettable experiences. By harnessing the power of data, travel companies can unlock a world of possibilities, offering tailored recommendations, optimised itineraries, and enhanced customer satisfaction. As technology continues to advance along with the power of data analytics, expect even more sophisticated and personalised travel experiences in the years to come.
JADD ELLIOT DIB FOUNDER & CEO OF PANGAEA X
Which Marriott Bonvoy brand is right for your next trip?
Will you be entertaining clients for food and drinks too?
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BACK-TO-BACK MEETINGS
Do you have Marriott Bonvoy status for things like lounge access and room upgrades?
AND PLAY
After a long day of meetings you like to
Do you need to host meetings at your hotel? HEALTH AND FITNESS SHOPPING AND SIGHTSEEING
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Are you looking for the familiar or the extraordinary?
Your brand: JW MARRIOTT
Your dream city adventure includes…
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Sophisticated, mindful travellers looking for a luxury property with top-tier business facilities and thoughtful service. You need fine-dining options, meeting rooms and an executive lounge to network with like-minded guests. Enjoy spacious accommodation and look after your wellbeing with healthy dining options and ingredients from the JW Garden.
Your brand: COURTYARD BY MARRIOTT
Energetic executives looking for a thoughtfully designed base to work, connect and explore the city. Recharge in elevated guest rooms with flexible workspaces to finish proposals, refuel with all-day dining, and relax in the bar after meetings.
Your brand: MARRIOTT HOTELS
Switched-on travellers looking for modern, comfortable design and heartfelt service. Enjoy facilities tailored to both business and leisure, with a focus on style, design and tech at over 600 hotels and resorts.
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Your brand: W HOTELS
Charismatic travellers who seek stimulation and authentic experiences. Discover the new buzz at the revamped W Hotels, located in social hot spots, with edgy design, culinary adventures, and Whatever/Whenever service. After work, connect with the local scene in the hotel's social spaces with an always-on line up of cultural programming.
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Adventurous and original travellers who seek exciting new experiences to build unforgettable memories. Discover unique design, carefully crafted experiences and curated spaces built with vision and soul.
Your brand: MOXY
Confident, young at heart, and a proponent of mixing work with play, the Moxy brand is for you. This bold, unconventional hotel is adorned with stylish, industrial designs and playful social spaces. Space is maximised in small but smart rooms so you don’t have to minimise your fun.
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The high-rise of branded residences: Dubai’s new frontier in luxury living
Renowned developers and prestigious global brands are teaming up to create cutting-edge, boundary-breaking branded residences
Known for its opulent lifestyle and cutting-edge architecture, Dubai is pushing the boundaries in the real estate market with the rise of branded residences. These high-end properties, created through collaborations between renowned developers and prestigious global brands, are redefining luxury living by offering unparalleled amenities, advanced security, and potentially high resale value.
Growing demand for luxury properties in Dubai
Dubai’s real estate market is experiencing a surge in demand for luxury properties, driven by economic and demographic factors. The city’s status as a tax-free haven, its strategic location, and its vibrant lifestyle have long attracted many high-net-worth individuals (HNWIs) and expatriates. Moreover, Dubai is becoming an increasingly lucrative destination for real estate investment among foreign investors, offering significant value for money compared to other leading luxury property markets such as London, Paris, New York, and Toronto. These trends have led to a rise in properties worth over US$10 million sold across Dubai, with the city registering one of the fastest-growing rates in this category globally in 2024.
The concept of branded residences
Branded residences represent a unique segment within the luxury real estate market, characterised by their association with esteemed brands. These properties offer more than just a prestigious address; they embody the lifestyle and values of the brand
they represent, providing residents with a truly unique living experience.
The concept of branded residences has evolved over the years, with origins tracing back to hotel-branded properties. Today, this concept has expanded to include a diverse range of luxury brands, from fashion houses to automotive giants. Notable examples in Dubai include Armani Residences, Bulgari Resort & Residences, Bentley Home, the upcoming Aston Martin Residences, Lamborghini-branded Woodland Residences, Cavalli Tower, BUGATTI Residences, and many more. In fact, the city is home to the highest concentration of luxury branded properties in the EMEA region, outstripping even London.
Collaboration between developers and luxury brands
The collaboration between developers and luxury brands is a symbiotic relationship that benefits both parties. Developers leverage the brand’s reputation and loyal customer base to enhance the appeal of their properties, while brands extend their influence into the real estate sector, offering their customers an immersive brand experience. These collaborations involve meticulous planning and execution to seamlessly integrate the brand’s identity into the property’s design and services. Branded residences stand out in the market due to their distinctive features and offerings. These properties typically boast top-notch amenities, including private pools, state-of-the-art fitness centres, concierge services, and advanced security systems. The integration of brand identity into the property’s design and services adds
an element of exclusivity and prestige, making these residences highly desirable. The allure of branded residences also lies in their potential for high resale value.
Market performance and future outlook
Market analysis indicates that branded residences often outperform their nonbranded counterparts in terms of market performance and resale value. The association with a luxury brand not only enhances the property’s desirability but also instills confidence in buyers regarding the quality and exclusivity of the residence
Studies show that branded residences, thanks in part to high demand and limited supply, have higher appreciation rates, making them a sound investment choice. In 2022, branded properties made up US$6.2 billion of all property sales in Dubai.
Overall, the future of branded residences in Dubai looks promising, with emerging trends indicating continued growth and innovation in this sector. Developers are exploring new collaborations with a diverse range of luxury brands, from fashion and automotive to technology and wellness. These partnerships are expected to bring fresh and unique offerings to the market, catering to the evolving preferences of luxury property buyers.
As this trend continues to evolve, branded residences are set to play a significant role in shaping the future of luxury living in Dubai, solidifying the city’s position as a global leader in the real estate sector. With a promising future ahead, the trend of branded residences is poised to remain a hot topic in Dubai’s ever-dynamic real estate landscape.
PHIL SHERIDAN
CHIEF EXECUTIVE OFFICER AT BERKSHIRE
HATHAWAY HOMESERVICES GULF PROPERTIES
Barking mad
Hoteliers worldwide are reaching for their dog bowls to meet the increasing demand of business travellers bringing their pets
Guests at Giraffe Manor, a 1930s luxury boutique hotel near Nairobi in Kenya, have long appreciated its famous resident herd of Rothschild’s giraffes. While diners browse the breakfast menu, giraffes pop their heads into the restaurant through large windows to see what delights are on the buffet.
Welcoming animals inside properties has historically not been quite so popular. But pampered pooches, fussed-over felines, and one or two other unusual travelling companions are increasingly appearing in some of the most upmarket hotels.
Pet passports and revised policies by airlines and train providers have made it easier than ever for people to travel with their four-legged friends. And after the years of lockdown and working from home, the number of business travellers with pets they can’t leave behind has also increased.
As a result, the hospitality industry is looking afresh at animal opportunities, with specialised travel agencies including them in their programmes and hoteliers scrambling to accommodate their new guests with dog baskets, dog menus, Dogalize Maps for nearby strolls and even doggy daycare centres.
CREATURE COMFORTS
The Rosewood London, for example, recently enhanced its offering with a special ‘Expawriences’ menu, which offers services such as dog-sitting and dog walking for when you have to attend human-only meetings, as well as grooming and training to make sure canines are looking and behaving their best in upmarket surroundings.
The hotel also welcomes feline friends, with cat toys, a comfortable bed and a litter
tray, plus a helpful guide highlighting local shops and pubs that are all pet friendly. The only request the hotel makes is that all pets are kept on a lead in public areas, and owners are expected to keep barking to a minimum (the dog, not the owner).
Over at one of London’s newest luxury hotels, The Peninsula, domestic pets, emotional support animals and service animals are also welcome at no additional charge. The only caveat being that guests must notify the hotel of the weight and breed of the pet. Presumably this ensures there are some checks and balances in place, should your emotional support animal happen to be a 15kg boa constrictor.
DEREK PICOT
A HOTELIER FOR MORE THAN 30 YEARS AND AUTHOR OF THE HOTEL DETECTIVE AND HIS LOVER
a haystack. Sadly, for those who occasionally feel murine, the property has recently closed.
PEST CONTROL
But what about guests who aren’t quite so fond of animals? A five-star experience would quickly lose its shine if allergies were activated, phobias were triggered, or accidents were stepped in.
They found a bath full of frogs that a guest had bought in a local market to take home
This isn’t quite so tongue in cheek as you might imagine. As resident manager at the Mandarin Oriental, Hong Kong, I once found a bath full of frogs that a guest had bought in a local market and intended to take home. David Levin, former owner of The Capital Hotel in London, told me of one guest who brought their own jellyfish along in a wash bag.
Sometimes it’s not just guests who take it too far. At La Villa Hamster in Nantes, France, accommodation was created to offer a different kind of pet experience, with one room decorated as an adult-size hamster cage with its own walking wheel. Guests were encouraged to not only bring their pet rodent, but also their own hamster pyjamas and enjoy sleeping on
Of course, guests are expected to pick up any deposits left by their charges, but there are other less-visible health and safety risks to consider. During a recent stay in an Austrian hotel, I had the misfortune to be bitten by a tick while enjoying a yoga session on the floor of my bedroom. While irritating in both an emotional and physical sense, ticks can also be dangerous, as they carry the serious bacterial infection Lyme disease.
Management were, naturally, extremely apologetic and offered compensation on the accommodation bill, explaining the previous guest had stayed with their St Bernard dog who had most likely smuggled the offending parasite into the room.
Ultimately, some business travellers may feel safer keeping their animal encounters to the zoo. But we shouldn’t look too unkindly upon travelling pets. In the years that I ran luxury hotels, I never had a business traveller’s best friend steal silverware or take a picture off the wall. The minibar and the bathroom amenities were left untouched, and they never watched television with the volume up loud. In fact, they were often better behaved than some of their owners.
Where curated living comes alive
The InterContinental Residences Business Bay is more than a hotel and home in one of Dubai’s most strategic locations – it’a true community that’s building a holistic experience for travellers and residents alike
InterContinental Residences Business Bay opened last month, o ering an exceptional residential and hotel experience where the luxury isn’ t just evident in its finishing, but also in its attention to detail and zest for life. O ering 176 serviced residences, ranging from studios to three-bedroom units – each of which features bespoke furnishings, SMEG appliances, and water purifiers to ensure both comfort and sustainability –the property’s strategic location provides residents with seamless access to the city’s emerging business epicentre. We spoke to Mohamed Mahmoud, Cluster General Manager at InterContinental Residences and Crowne Plaza Dubai Business Bay and the lead behind this new property, to learn more.
How many IHG Residences are there in the UAE now? IHG Hotels & Resorts boasts a strong presence in the UAE,
with five Staybridge Suites and three InterContinental Residences strategically
located throughout the country.
What sets this one apart? We place a strong emphasis on our guests' holistic wellbeing including mind, body, and soul, and o er dedicated sessions focused on nutrition, mental clarity, creative expression, and physical well-being. We have collaborated with exhale to help guests explore how food impacts health, learn mindfulness techniques, unleash their creativity through art, music, and writing, or find inner peace through yoga and tai chi. Recognising the special bond between people and their pets, we’ve created a pet-friendly environment exclusively for long term residents, complete with a dedicated floor and proximity to a pet-friendly park. Our ultimate goal is to provide a personalised living experience that feels like home.
InterContinental Hotels and Resorts has also partnered with neurosciencebased designer Isabelle Sjövall to create restorative rooms that promote sleep and relaxation. This collaboration is part of a broader initiative by InterContinental Hotels and Resorts to address the challenges faced by travellers, such as
jetlag and travel fatigue. By incorporating these design elements, InterContinental Residences Dubai Business Bay aims to provide guests with a more comfortable and restorative sleep experience. This, in turn, can help to improve their overall wellbeing and productivity during their stay.
Major hospitality brands opening residences has been trending. Why is this? The burgeoning popularity of hotel residences stems from a symbiotic relationship between hoteliers and guests. This dynamic partnership has created a mutually beneficial landscape where both parties reap substantial rewards. For hoteliers, the expansion into residences presents a compelling opportunity to diversify revenue streams. By o ering hotel-branded residences, they can generate consistent revenue through property FIT, long term, and corporate long stay segments, mitigating the cyclical nature inherent to the traditional hospitality industry. Extending a hotel brand into the residential sphere also allows for enhanced brand recognition and reach, attracting a wider audience. Notably, the prestige and lifestyle associated with luxury hotel brands make branded residences particularly appealing to a luent clientele.
Guests, on the other hand, are drawn to the unparalleled convenience and elevated lifestyle. The seamless integration of hotel amenities such as room service, easy access to high quality restaurants, concierge services, and a fitness centre within a private setting creates an unmatched living experience. The assurance of quality management and service provided by established hotel brands instills a sense of security and reliability. Moreover, exclusive access to hotel facilities often grants residents a privileged status. In essence, the growth of hotel residences is a testament to the successful convergence of hospitality and real estate. By satisfying the evolving needs and desires of both hoteliers and guests, this dynamic sector is poised for continued expansion and innovation.
When it comes to property, location is of key importance. Why was Business Bay the right area in this case? Its strategic position in the heart of Dubai offers unparalleled connectivity to the city’s business districts, entertainment hubs, and transportation networks. The area’s proximity to Downtown Dubai, home to iconic landmarks like the Burj Khalifa and Dubai Mall, further enhances its appeal. Business Bay’s dynamic atmosphere, characterised by a blend of commercial and residential developments, perfectly aligns with contemporary lifestyle preferences. The Dubai Canal adds a unique waterfront appeal, offering stunning views and a relaxed ambiance. Meanwhile, the presence of other high-end hotels, restaurants, and retail outlets in the vicinity enhances the overall appeal. Notably, Business Bay is home to the headquarters of numerous prominent multinational companies, making it an ideal location for luxury hotels and residences catering to a discerning clientele. By choosing Business Bay, InterContinental Residences has positioned itself at the epicentre of Dubai’s thriving lifestyle and business scene.
This property is very different from the previous one you managed. What’s exciting about this opportunity for you?
My previous role at the InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa provided valuable experience in a resort setting, catering primarily
to domestic and international leisure travellers seeking short-term stays. However, the opportunity to transition to a city-based luxury residence project like this one has been incredibly exciting. Here, the focus shifts to long-term guests who seek a home away from home. Dubai’s status as a global hospitality and tourism epicentre, coupled with the project’s high profile, makes this an ideal platform to apply my skills in a new and challenging environment. I am eager to contribute to the property’s success and to leverage the unique opportunities presented by this dynamic city.
The property has some amazing amenities. Tell us more. At the heart of the residence is a stunning outdoor pool, for a tranquil escape overlooking the Dubai Canal and the iconic Burj Khalifa. For those seeking culinary excellence, Ancora, a Mediterranean restaurant with a distinctive European flair, offers a gastronomic journey. Alternatively, 57 Deli Café caters to casual appetites with artisanal coffee and light bites. Wellness enthusiasts will appreciate the state-of-the-art fitness centre, equipped with advanced exercise equipment and inspiring views. Families with young children can enjoy peace of mind at Planet Trekkers, a dedicated play area designed to stimulate young imaginations with an array of toys, interactive features, and popular gaming consoles. New initiatives include scientifically-backed food and beverage programmes aimed at helping guests reduce travel fatigue, while ensuring dining options reflect differing needs throughout the day. We aim to foster a strong sense of community.
How is the hotel committing to sustainability and technological innovation? The property incorporates various sustainable practices to minimise its ecological footprint. Energy efficiency is prioritised through the implementation of energy-saving technologies in lighting, HVAC systems, and appliances. Water conservation efforts include the use of water-saving fixtures and recycling programs. Waste reduction is achieved through recycling initiatives and efficient operations. Sustainable procurement ensures that products and materials are sourced from environmentally conscious suppliers. To foster environmental awareness among guests, the property provides educational materials and eco-friendly activities, such as learning experiences within Planet Trekkers. In terms of technology, we will be amongst the first in the Middle East to feature hallmarks of IHG’s transformative brand evolution. All guests will also receive access to Timeshifter, a jet lag app that enables travellers to use the latest circadian science to adjust quickly to new time zones. Smart room technology will empower guests to control lighting, temperature, and entertainment systems, while digital key access provides enhanced security and convenience. Comprehensive property management systems streamline our operations, and facilitate efficient guest data management. These advancements contribute to a seamless and enjoyable stay for guests while optimising the property’s overall performance.
The hotel is also very accessible for people with special physical, hearing-based, and vision-based needs. Please tell us more. We’re dedicated to fostering an inclusive and welcoming environment for all guests, regardless of their abilities. We’ve incorporated features and services to ensure a comfortable and enjoyable stay for individuals with special needs. Our team is trained to provide accessibility support, making inclusion a key aspect of our guest experience. We take great pride in our commitment to inclusivity and diversity, which is reflected in our team, including colleagues who are differentlyabled or possess special abilities. This approach is something we deeply value.
Please tell us a little about your background. I’ve spent over a decade in luxury marketing, working with premium brands across various sectors. Before joining Jet Luxe, I held leadership roles in global brands, which equipped me with the skills to navigate the fast-paced, detail-oriented world of private aviation.
Jet Luxe was only established in 2020 yet has quickly grown, with multiple o ices worldwide. What, in your opinion, is the key to maintaining a strong brand identity while growing so fast? Consistency is key. As we grow, we maintain a uni ed brand message across all markets, focusing on our core values: bespoke service, safety, and luxury. is ensures that no matter where we operate, our clients experience the same level of excellence.
Private aviation is a sector where reputation is of key importance. What would you say are the most important factors to consider when building a reputation as a premier brand in this field? Trust and consistency again. Delivering exceptional service on every ight is crucial. Clients need to know they can rely on us to provide a seamless, safe, and luxurious experience every time, which in turn builds a reputation that speaks for itself.
What is your typical customer profile?
We serve a diverse range of clients, from high-net-worth individuals and corporate executives to celebrities. Our typical customers value privacy, time, and the ability to customise their travel experience.
What’s one of the most unique things about working in private aviation? e diversity of experiences. Every ight is di erent, and tailored to meet the passengers’ needs. Whether it’s a last-minute booking to a remote
Nicolas Castanheira
Chief Marketing O icer of Jet Luxe
INTERVIEW YI-HWA HANNA
destination or a fully customised in- ight experience, the variety keeps things exciting.
In a world saturated with luxury, what really makes a premium or ultra-luxury brand stand out? Attention to detail. In the ultra-luxury sector, it’s the small things that make the biggest impact – anticipating needs before they arise, personalising every touchpoint, and o ering exclusive experiences that can’t be found elsewhere.
What’s the greatest advantage of travelling private? Beyond the obvious comfort and privacy, the exibility is unparalleled. You can y on your own schedule, avoid long lines, and access airports that are closer to your nal destination, saving precious time.
What are your personal favourite destinations? Rio de Janeiro, Brazil for its vibrant culture, Dubai for its blend of tradition and modernity, and Sri Lanka for pure relaxation.
What’s the first thing you do at a new destination? I like to take a walk around and get a feel for the local atmosphere. It’s the best way to connect with the new surroundings and nd hidden gems.
What three things do you always pack? A good book, noise-cancelling headphones, and a travel-sized espresso maker.
What is your earliest memory of a holiday as a child? Backpacking. It is that “one thing” that made me want to travel for a living.
What’s been your most memorable trip so far? I would have to say India, for the culture and people. It’s the kind of country that marks you for life.
What is your go-to in-flight entertainment? I usually opt for a good podcast or audiobook – it’s the perfect way to relax while staying informed or inspired.
How do you spend your air miles? I prefer to use them for spontaneous weekend getaways or upgrades on long-haul ights.
What countries will you be travelling to next? I will be ying to Mexico City to join our LATAM team for a couple of months, and then Miami to explore our U.S. expansion.
What’s one travel experience you’d rather forget? A er a 12-hour ight, I reached my hotel only to nd they had no record of my booking. I had to manage without rest and then scramble to nd another room.
What’s your ultimate bucket list destination and why? Antarctica. It’s one of the last truly remote places on Earth, and the landscapes are unlike anything else in the world.
Business Traveller Middle East gives Sayed Tayoun, general manager of Holiday Inn & Suites Dubai Science Park, five minutes to pitch his property to prospective guests
Holiday Inn & Suites Dubai Science Park promises a modern fusion of comfort, style, and sustainability. We deliver genuine hospitality, creating memorable moments to make guests smile.
Nestled in the dynamic Al Barsha South area, this award-winning hotel redefines the travel experience, making it ideal for business travellers, vacationers, long-term guests, or those visiting family and friends. With contemporary facilities and eco-friendly initiatives at its core, the hotel ensures every guest’s needs are met, all while prioritising environmental responsibility.
Sustainability is more than a practice here – it’s a guiding principle woven into every aspect of hotel operations. Guests enjoy a comfortable, eco-conscious stay through initiatives such as eliminating single-use plastics, implementing energy-efficient systems, sourcing local produce, and actively reducing waste through recycling programmes.
Holiday Inn & Suites Dubai Science Park offers a wide range of accommodations, from stylish guest rooms to spacious suites and one-bedroom apartments. Each room
is equipped with digital amenities that replace traditional paper-based systems, reducing waste and enhancing sustainability. Features such as touchpad controls, wireless connectivity, and a digital ordering system, alongside eco-friendly plantable pens and notepads, ensure guests enjoy a seamless, tech-forward, and eco-conscious experience.
Adding to our green initiatives is our inhouse water bottling plant, which produces 80 litres of ambient still water per hour, effectively saving 1,500 plastic bottles daily. Recognised for these efforts, we were named “Sustainable Hotel Partner of the Year” by the UAE’s Emirates Environment Group in 2024. Such accolades reflect our leadership in sustainable hospitality – a significant accomplishment for any city hotel in Dubai.
Strategically situated in Dubai Science Park, the hotel is perfectly positioned for easy access to major tourist attractions, corporate offices, and upscale residential areas. Guests are just minutes away from Dubai Hills, Miracle Garden, Global Village, and Dubai Autodrome, making it a prime destination for both business travellers and tourists alike. Its close proximity to top-tier golf courses and Dubai’s bustling Downtown area, as well as the DXB and DWC airports, further adds to the appeal. Complimentary shuttle services to nearby malls, beaches, and metro stations ensure guests are always connected to the city’s top attractions.
Dining at Holiday Inn & Suites is also a journey in itself. The hotel is home to McGettigan’s, the renowned modern Irish pub, which offers a lively, vibrant atmosphere for socialising. Kitchen25, a trendy restaurant, delivers a deliciously diverse menu, while Café Verde doubles as a café and a communal workspace for digital nomads. For a more relaxed vibe, Bubbles Pool Bar offers chic outdoor seating where guests can sip on refreshing beverages by the pool.
Holiday Inn & Suites Dubai Science Park boasts seven state-of-the-art event spaces that can be adjusted to fit any occasion. From conferences to social gatherings, each meeting room, including a spacious ballroom, is equipped with the latest technology and bathed in natural light, creating an ideal environment for productivity or celebration. Beyond its meeting rooms, the hotel ensures guest wellbeing and relaxation with its fitness centre, outdoor pool, steam rooms, and sauna.
Holiday Inn & Suites Dubai Science Park is more than just a hotel – it’s a destination that seamlessly combines comfort, sustainability, and modern convenience. From eliminating single-use plastics to offering tech-forward rooms as well as great dining options and flexible event spaces, every detail is designed to enhance the guest experience. Whether you’re here to stay, meet, work, or play, the hotel offers the perfect blend of comfort, responsibility, and accessibility, making it an exceptional choice for today’s conscious traveller.
Does aircraft age matter?
Short answer: it depends
When boarding a ight, most passengers are more concerned about their seat assignment, potential bad neighbours, or in ight entertainment (IFE) than the age of the aircra they are ying on.
However, the age of an aeroplane can signi cantly impact the ight experience, not to mention operational e ciency and environmental sustainability.
PASSENGER EXPERIENCE
Newer aircra typically o er better amenities, such as larger and more comfortable seats, more storage, advanced IFE systems, and enhanced connectivity.
Obviously, the aviation industry has come a long way from when ying was a loud, cold, and unsettling adventure, where passengers experienced more physiological issues such as tiredness and dehydration.
have been designed to leave all that behind. ese aircra o er enhanced passenger comfort with features like higher cabin pressure and improved air- ltration systems, which help to reduce jet lag and fatigue.
Hong Kong’s Cathay Paci c, which recently took delivery of its 48th A350, has been reshaping its worldwide operations around the latest technology A350 widebody.
New technology aircra like the Airbus A350 long-haul jet, which is popular with airlines around the world including Cathay Paci c, Singapore Airlines, and soon Qantas,
“ e Airbus A350 is noticeably quieter than other aircra in the cruise, and I particularly notice it when coming into land through horrible weather. It’s raining and you’re being battered around a bit on approach, but on the ight deck you can talk at normal conversation levels. It’s quiet for passengers, too – and this is great because one of the things that adds to jet lag and fatigue is noise,” said the late Cathay Paci c captain, Evan Summer eld, in an o cial Cathay blog post.
“Because the fuselage is made from a carbon- bre composite plastic rather than aluminium, the cabin can be pressurised more. Essentially that means that the cabin altitude is lower.
the cabin will be at around 5,500 feet. (On a conventional aluminium aircra , the cabin will be around 8,000 feet.) is helps with the e ects of jet lag and how you feel a er a ight too. It’s less fatiguing. ese three things – quiet, quick, low cabin altitude – all combine to make you feel better in the cabin and a er the ight,” explained Summer eld, who ew home
“On an Airbus A350, you can be ying at 35,000 to 40,000 feet, but
Cathay’s rst A3501000 from Toulouse to Hong Kong.
Other airlines known for their modern eets include Singapore Airlines, Etihad Airways, Emirates, and Qatar Airways, featuring average eet ages of six years or less.
Conversely, some carriers, particularly low-cost or smaller airlines, might operate older eets.
These aircra o er enhanced passenger comfort with features like higher cabin pressure
American Airlines, Delta Air Lines, and United Airlines have some of the oldest eets among major carriers, with average aircra ages exceeding 15 years. is is partly
due to their strategy of acquiring and maintaining used aircraft to manage costs and capacity.
Similarly, in Europe, Lufthansa still flies the 747-400 ‘Jumbo Jet’ despite some of them having been in service for over 26 years, and British Airways retains a large 777-200ER fleet with some jets more than 27 years old.
Of course, airlines often refurbish older aircraft, upgrading interiors and systems to ensure a competitive passenger experience. So flying on an older plane doesn’t necessarily mean a subpar journey.
Whether an aircraft is new or old, it must meet strict safety regulations to remain in service
Case in point, many of British Airways’ oldest 777s have been refurbished with the airline’s latest-generation ‘Club Suite’ business class product, leaving some passengers probably none the wiser that the plane they’re on might be older than them.
LIFESPAN AND SAFETY CONCERNS: SHOULD YOU WORRY?
Spotting the age of an aircraft is not straightforward for the average traveller. Airlines do not typically advertise the age of their fleet, and new paint jobs can quickly make older planes look fresh again.
However, a little research can reveal the average age of an airline’s fleet, and that of an individual aircraft. Websites like planespotters.net provide information about individual aircraft, including age and history.
Aircraft lifespan varies significantly. On average, airlines keep planes for 20-25 years before retiring them. However, this can differ based on the type of airline and region. Full-service carriers often boast newer fleets, averaging around six to eight years, as they prioritise passenger comfort and fuel efficiency, and they often have deep pockets and supportive shareholders. In contrast, some lowcost carriers, especially in developing regions, operate older aircraft to keep
costs low. Older aircraft are generally safe, however, thanks to rigorous maintenance and safety checks mandated by aviation authorities worldwide. Yet, the perception of safety can be a concern for passengers.
In reality, whether an aircraft is new or old, it must meet strict safety regulations to remain in service, and airlines invest heavily in maintaining older planes to ensure they meet these standards. For this reason, some big airlines that perform their own heavy maintenance in-house, like Delta and Lufthansa, may choose to fly their aircraft longer – because they can do so at relatively little cost.
That said, maintenance, repair, and overhaul (MRO) costs naturally increase with the age of an aircraft, just like they do when people grow older. A ten-year-old plane can cost significantly more to maintain compared to a new or two-year-old aircraft. Older planes require more frequent and intensive inspections, part replacements and overhauls,
which drive up costs. Airlines might spend up to 10 per cent more on MRO for aircraft over ten years old compared to newer models.
On the other side of the coin, just because an aircraft is ‘new technology’ does not mean it is safer. With the Boeing 737 MAX controversy now in its fifth year, some passengers are still not comfortable flying on the aircraft. Despite Boeing’s best efforts, the perception that the MAX could spell trouble – or even death – still lingers following the ‘Alaska blowout’ incident earlier in 2024 and the twin MAX crashes pre-pandemic.
FUEL EFFICIENCY AND SUSTAINABILITY
Another important factor is that newer aircraft have more advanced aerodynamics, are built with lighter materials, and feature more efficient engines, leading to lower fuel consumption and emissions. Older aircraft are generally less fuel-efficient, consuming up to 20 per cent more
fuel than their newer counterparts. This not only increases operating costs, but also has a significant environmental impact.
Newer aircraft models are designed with sustainability in mind, contributing to the aviation industry’s goals of reducing carbon emissions and achieving net-zero targets by 2050. Airlines are increasingly investing in modern, fuel-efficient aircraft to minimise their environmental footprint and reduce fuel expenses.
LEASING VS PURCHASING: A STRATEGIC DECISION
From an airline’s perspective, leasing aircraft can offer financial flexibility compared to purchasing. Leasing allows airlines to operate newer models without the hefty upfront costs, and they can return the aircraft at the end of the lease term, avoiding long-term maintenance expenses. This strategy helps airlines keep their fleets modern and efficient, catering to both operational and environmental goals.
At no other time in aviation history has the flexibility provided by aircraft leasing been felt more keenly than in the post-pandemic era. Many airlines around the world continue to struggle with building back capacity lost during Covid, when they retired a significant chunk of the global fleet. This has been exacerbated by global supply chain and labour challenges, with many airlines unable to hire sufficient new headcount, which has had a negative impact on their performance. Often, turning to aircraft lessors is the only viable option to avoid network or frequency cuts. Increasingly, lessors and their airline customers are integrating sustainability goals into their aircraft lease contracts. These ‘green leases’ essentially incorporate environmental clauses and incentives to encourage the use of more fuel-efficient and
for the leased aircraft, provide discounts or penalties based on the actual fuel consumption and emissions, or require the lessee to offset its carbon footprint.
THE FINAL JOURNEY: AIRCRAFT RETIREMENT
When aircraft are retired, they don’t simply vanish. Many are sold to smaller airlines or cargo operators, often in emerging markets, extending their operational life. Others are dismantled and recycled, with up to 85 per cent of an aircraft’s components being repurposed. Some find new life as restaurants, hotels or even homes, creatively repurposed by enthusiasts and entrepreneurs. Steaks On A Plane in Bolton, Greater Manchester serves slap-up meals inside a Boeing 737, while a Boeing 747 Jumbo Jet has
less polluting aircraft, as well as the adoption of best practices in maintenance, operation, fuel uplift and disposal. For example, a green lease could specify the minimum environmental performance standards
been repurposed into niche hotel accommodation at Stockholm Arlanda Airport.
SO, ULTIMATELY, SHOULD PASSENGERS CARE?
In the end, whether passengers should care about the age of the aircraft boils down to personal preferences and priorities. Safety is assured regardless of age due to stringent regulatory standards. However, if fuel efficiency, environmental impact, and the latest amenities are important to you, opting for airlines with newer fleets can enhance your travel experience.
ABOVE: Jumbo Stay at Stockholm Arlanda Airport, Sweden; The café at Jumbo Stay
The inside scoop
Almost 40 per cent of high net-worth individuals invest in art. Described as a recession-resistant asset, an increasing number of people are seeking to acquire some to diversify their portfolios
How did you wind up in the art world?
Growing up, I was drawn to art classes, meeting artists, and visiting museums and galleries whenever I could. I was set on studying art, but I chose architecture instead – a field that beautifully blends design and art. Transitioning into the art world as a profession felt like a natural evolution of this journey. Now, I work at the intersection of everything I have loved and studied, making each day as fulfilling as it is inspiring.
Khawla Art Gallery prides itself on making the art scene more accessible and inclusive. Why is this important?
We believe that art should be accessible to everyone, as it not only reflects the diversity of human experience but also helps shape the cultural history of a community. By making art more inclusive, we aim to foster a space where diverse voices and stories can be heard and celebrated.
More people are seeing the value in art. Why do you think this is?
Investing in art goes beyond just financial gain; it’s an investment in our community and culture, and more people are recognising this. While art has long been an asset for collectors, its impact now extends to fostering cultural dialogue and building a legacy that benefits society. By supporting the arts, individuals and communities not only preserve culture and creativity but also enhance the value of the market: art can provide both cultural and economic returns.
What makes art a good investment?
Not only does it enrich communities and preserve culture, art also has significant financial potential – something many people overlook. While art fosters cultural dialogue and builds a legacy, it also can appreciate in value over time. Many don’t realise that the art market can provide substantial economic
returns, often outperforming traditional investments – making it both a meaningful and smart choice.
What should newcomers to the art-buying scene look out for?
It’s important to know that investing in art doesn’t always require a large sum of money. Start by choosing pieces that you genuinely like and feel a connection with, as this personal connection is essential to enjoying your investment. If you’re looking at art purely from an investment perspective, it’s crucial to understand the market. Research the artist’s journey, their influence in society, and the demand for their work. Pay attention to emerging trends, market value, and the artist’s potential for growth. By combining personal preference with market insight, you can invest in art both meaningfully and wisely.
What are the key differences in contemporary vs. traditional art?
Traditional art is rooted in established history and has been shaped by long-standing cultural norms and influences. It typically follows a specific historical journey and can be limited by certain taboos or themes reflective of its time. Contemporary art, on the other hand, presents more of a challenge. We look for originality, authenticity, and the artist’s commitment to their work. It’s important to consider how the work addresses new subjects and modern issues, and how it contributes to our evolving cultural narrative. Unlike traditional art, contemporary art seeks to break norms, build bridges, and provoke discussions, pushing boundaries to create new dialogues and perspectives.
What tips do you have for acquiring art during one’s travels?
Art can be found and acquired anywhere, so there isn’t a single “right” place or way to do it. If you come across a piece that resonates
with you, or discover a new artist during your travels, don’t hesitate to make it a part of your collection. It’s not just about financial investment; it’s about the personal connection and the joy of discovering new perspectives. Travelling allows you to explore diverse artistic expressions and bring fresh, unique pieces into your collection.
Why can the right artwork make such an important impact in a hotel?
I believe every hotel should have an art collection that truly resonates with its identity and character. It’s not just about filling spaces with decoration; it’s about creating an atmosphere that reflects what the hotel stands for. Think of it this way: when you walk into a hotel with generic, massproduced art, it feels different than stepping into a space where every piece of artwork, sculpture, and even furniture is carefully chosen and thoughtfully placed. A strong art collection brings the hotel’s personality to life, making it more than just a place to stay – it becomes a memorable part of the journey.
What’s your favorite destination?
Italy. Each city has its own unique charm. Growing up in Lebanon, I always appreciated the warmth and richness of culture, and Italy gave me that same feeling of being at home. The people are incredibly welcoming. Then, of course, there’s the history – it’s like a living museum, with every corner telling a story of its past. And let’s not forget the food! It’s a country that feeds your soul, both literally and figuratively.
What would you never travel without?
My passport, my wallet, and a friend! It’s the company that makes a trip memorable. You can find everything else wherever you go.
A contemporary Dubai-based art gallery, Khawla Art Gallery presents both emerging and established artists who draw on traditional art and culture to innovate and foster new forms of creative expression.
RAYAN HAKKI , GENERAL MANAGER OF KHAWLA ART GALLERY
Fine Dining
Bringing everything from French patisseries to Polynesian flavours to the coast, Sofitel Al Hamra Beach Resort is a gourmand’s dream
With all of the elegance of France, the rich culture of Arabia, and the captivating allure of the Arabian Gulf, the newly-opened Sofitel Al Hamra Beach Resort is a thrilling new addition to Ras Al Khaimah’s Al Hamra Village.
For guests staying at one of the property’s 292 rooms and 47 suites –which come complete with exclusive Diptyque amenities, a private balcony or terrace and rain shower, and expansive ocean or lush garden views – the venue is truly one at which to enjoy the French art of "joie de vivre", meaning the joy of living.
With the ability to spend days enjoying the property’s exceptional Clarins Spa, or four beachfront swimming pools – which includes the Lagoon Pool, the longest in Ras Al Khaimah, as well as a stunning waterfall feature – or work up a sweat at the nearby 18-hole Al Hamra Golf Club, it’s a great place to work up an appetite that can be satiated at one of the resort’s incredible dining outlets.
Citron, the open-space lobby lounge, has been serving up exquisite French patisseries and savoury bites since the property opened, as have East – which presents mouth-watering Levantine flavours with a European twist – and the Veritas Wine Bar, which offers a curated
selection of premium wines from around the world for an elegant evening.
This month, Reunion, another one of the resort’s most highly-anticipated dining venues finally opens its doors. Opening on 1 October, Reunion aims to bring the laidback aura of the French Riviera to Ras Al Khaimah, for an elegant yet relaxed dining experience that’s sure to make the palate dance. Open every day of the week except for Mondays for lunch (from 12:30pm to 4pm) and dinner (from 6pm until 11pm, with the bar open until midnight), this charming brasserie will boast classic bistro-style dishes, hand-crafted pastries, exceptional coffee, fine wines, and elegant cocktails. It’s the perfect place to see and be seen over the finest tastes of the South
of France, while lively music will enhance the atmosphere in the evenings.
Next month, Polynesian restaurant Waka will open its doors, on 1 November. Promising to take guests on a culinary journey to the South Pacific with bold, exotic flavours and vibrant live performances, it will be open daily for lunch and dinner, from noon until 11pm. Guests can expect to awaken the senses through flame-grilled seafood, slowroasted meats, and Tiki-inspired drinks, including artisan cocktails inspired by Polynesian hospitality. Accompanying the exquisite island dining will be the chance to marvel at the skill of fire dancers twirling to dramatic beats, or sway the night away on the beach terrace to live bands or DJ sets.
For foodies looking for the ultimate escape – to travel to some of the world’s most pleasurable destinations without ever leaving the UAE – the Sofitel Al Hamra Beach Resort is set to become one of the most sought-after dining destinations in the northern emirate.
Reunion
Waka
WORDS HANNAH BRANDLER
Peru’s coastal capital boasts colourful public parks, striking street art, and generous plates of ceviche
1 MIRAFLORES BOARDWALK
Lima boasts 43 districts so don’t press yourself to visit the whole city, but instead kick o your visit with a stroll along this six-mile ‘malecón’ in the a uent Mira ores neighbourhood, located south of the downtown area. is boardwalk, which runs along coastal cli s that drop into the Paci c Ocean, is a hive of activity throughout the day. Locals run along the beach and surfers ride the waves in the morning haze, while the a ernoon skies are dotted with paragliders swooping terrifyingly close to Mira ores’ high-rises. Join Lima locals in their sporting endeavours, people-watch or embrace the urban oasis of Mira ores –
Lima
a er all, mirar translates to “look at” and ores means “ owers”.
2 LOVE PARK
Lovers come together at this Gaudí-esque public park, where undulating mosaiced walls dotted with romantic phrases mimic the ocean waves they overlook. Located on the Cisneros boardwalk, the Alberto Andrade Carmona Park was ttingly inaugurated on Valentine’s Day 1993, named a er the late mayor of Lima. A ectionate sayings penned by Peruvian poets, locals and literary couples – written in both Spanish and the indigenous language of Quechua – are dispersed among colourful images of owers and rays of sunshine. At the heart of the park is Víctor Delfín’s striking El Beso
sculpture, depicting two lovers kissing. While this was controversial at the time, the sculpture embraces the indigenous appearance and represents the man as a sherman returning to his wife.
3 TRAGALUZ
Street art meets high-end Peruvian and international plates at this restaurant on the ground oor of the Belmond Mira ores Park hotel. e entire back wall has been transformed into a colourful abstract tableau by local artist Mateo Liébana, while the white tablecloth service and baroque chandeliers adds a high-end feel. Share a range of dishes by executive chef Ricardo Ehni, including dumplings inspired by the Amazonian jungle, Japanese-style dim sum, zingy
4 BARRANCO
This bright, bohemian and walkable neighbourhood is one of the city’s fastest growing areas, with its walls and buildings adorned in characterful murals. The captivating street art is
a fascinating contemporary addition to the area’s colonial-era architecture, with charming streets featuring mansions built by wealthy European immigrants during the 15th century. Begin your visit at the restored Puente de los Suspiros (Bridge of Sighs), a wooden bridge which dates back to 1876 and is a hit with lovestruck couples – and supposedly grants you a wish if you hold your breath during the 30-metre crossing. Make a pit-stop at Jade Rivera’s art gallery to purchase smaller prints of his fantasy-like murals that populate the walls of Barranco, examining the human interaction with nature. And if you were wise enough to make a booking months in advance, Barranco is also home to Central restaurant – the first South American restaurant to be awarded the top slot in the World’s 50 Best Restaurants list.
5 SHOPPING
You can’t leave Lima without a souvenir of sorts or gifts for your loved ones. Also located in Barranco, Dédalo is a stylish concept shop that stocks products from independent
Peruvian artists, artisans and designers, many of which are handmade and therefore original pieces. The store features everything from ceramics to tableware, framed artwork, clothing and jewellery. Once you’ve made your purchases, head to the beautiful cafe on the terrace at the back. Artwork extends beyond the indoor cabinets into this dining sphere, where guests dine at patiostyle tables beneath an artwork of suspended birds and fairy lights.
ceviche fresh from the ocean, and Italian pasta dishes infused with Andean ingredients.
Istanbul
A vibrant city that straddles East and West, Istanbul is shaped by an exceptionally rich history. Known for architectural marvels and flavourful cuisine, travellers can’t help but fall in love with this iconic destination
MORNING
To get a sense of this city’s old-world grandeur, enjoy a roo op-view breakfast at the Galata Konak Café. e skyline is a mixture of both traditional and modern architecture; just on the way, you would have spotted Galata Kulesi, the famous Byzantineera tower. Before the sight-seeing, though, enjoy a classic Turkish breakfast, including menemen, scrambled eggs with tomato, and simit, the bagel’s Turkish counterpart. e ideal time to start sightseeing is before 10am, when the tour groups start running. Begin with Ayasofya (Hagia Sophia Mosque), a magni cent structure with an equally fascinating history from Byzantine church to Ottoman mosque to national museum, before being re-opened as a mosque in 2020. Next, walk over to the impressive Sultan Ahmet ( e Blue Mosque) built in the classical Ottoman style. e domes, with their intricate tile patterns, are especially stunning given that restoration was recently completed in April 2023. Finally, the Basilica Cistern is a third marvel, constructed entirely underground. e atmosphere is haunting yet beautiful – stone columns carved with Medusa heads, and other sculptural details, have inspired many lmmakers.
AFTERNOON
Head over to the famous Grand Bazaar where the bustling energy is palpable – ocks of visitors moving from shop to shop, each densely packed with jewellery, or Turkish carpets, Iznik tiles, and glowing glass lamps. e place is labyrinthine, but there are quiet pockets where Turkish tea ows steadily like water, as vendors take their tea break.
baklava to tavukgöğsü, which is made from chicken breast. Stop by Şekerci Cafer Erol’s sweet shop and be immediately transported back in time. Antique-style jars of rainbowcoloured sweets – beautifully-painted confections that resemble miniature fruits and vegetables, decadent chocolates, and biscuits – all make for excellent souvenirs.
EVENING
For foodies, the Spice Bazaar, or Egyptian Bazaar, is a treasure trove. Fresh, quality products are abundant; some personal favourites are Turkish delight, pastirma, seasoned cured meat, and local Turkish cheeses. If you still have an appetite, have lunch at one of the restaurants underneath the historical Galata Bridge – the midye dolma, mussels stu ed with rice, are addicting. At any time of day, you’ll nd many shermen of all ages casting their lines over the bridge.
On the European side, visit the Istanbul Modern; the exhibitions are fresh and exciting, featuring Türkiye’s established and upcoming artists. Alternatively, take the ferry across the Bosphorus to Kadıköy. e numerous shops will keep you busy, but do sample Türkiye’s many desserts, from classic
For an unforgettable dinner, dine at Turk Fatih Tutak. Sophisticated with irresistible avour, this cuisine encapsulates the Turkish palate. At the end of the dinner, guests can tour the kitchen, which is meticulously run by a team of enthusiastic and talented chefs. Other notable options include Neolokal for sustainably-minded Turkish ne-dining, and Miklas, where guests embark on a culinary journey through Anatolia.
For a relaxed evening, enjoy live music at Nardis Jazz Club, which hosts almost nightly performances from both local and international artists. Otherwise, explore Kadife Sokak Street or Beyoğlu, which is home to Taksim Square and Istanbul’s trendiest bars. Sample the local Efes beer – or, if you’re feeling brave, try raki, Türkiye’s national drink.
In the warmer months, you will nd the streets to be lively with Turks across generations – from old men playing backgammon to barhopping young people – who are out to enjoy an evening in the open air.
Turkish Airlines flies from Dubai to Istanbul four times a day, seven days a week, from Dhs2,740
Hagia Sophia Turkish lanterns
Basilica Cistern Galata Tower
Turkish delight
Turkish co ee
WORDS AYLA LUCIA TOSUN
Flights, Camera, Action!
Fictional fantasy has become the new travel reality. Whether you enjoy thrilling action sequences or epic love stories, it has never been easier to jet-set to the sites of your favourite series and films
WORDS AYLA LUCIA TOSUN
In the age of escapist media, more travellers find themselves booking trips to see the real-life filming locations of their favourite on-screen moments, in a phenomenon known as “set-jetting”. According to a study conducted by Expedia, more than half of travellers reported to have planned a trip to a destination after seeing it on a film or TV show, with one in four saying that these were more influential than social media platforms.
For instance, the luxury island locations featured in HBO’s hit series The White Lotus – first, Hawaii with the Four Seasons Resort Maui, then Sicily with the San Domenico Palace Hotel in Taormina (a Four Seasons hotel) – saw searches spike by more than 300 per cent in 2023. In anticipation of the show’s third season – which is currently set to be released in 2025 – we can predict that fans will flock to Thailand, where filming is reported to have taken place at the Four Seasons Resort Koh Samui and Anantara Mai Khao Villas.
Travel companies are increasingly catering to this new niche. Black Tomato, a Londonbased travel experience provider, offers themed tours as part of its “Set Jetting” collection, inspired by top-charting shows like Downtown Abbey and The Lord of the Rings. The Middle East’s very own Dharma, a travel start-up based in Abu Dhabi, collaborated with Paramount Global to launch the first official travel experience for Netflix’s popular Emily in Paris series.
This travel fever, however, can come at a price. For destinations unaccustomed to
CLOCKWISE FROM RIGHT: Emirates
Palace Mandarin
Oriental; Petra, Jordan; Four Seasons Resort
Koh Samui
OPPOSITE PAGE:
San Domenico Palace, a Four Seasons hotel
receiving waves of tourists, it can take a toll on both residents and the environment. The love scene from the iconic Bollywood movie 3 Idiots takes place at the crystalclear Pangong Lake in Ladakh, India. The pristine mountaintop was quickly overcome by an avalanche of fans – and the rubbish they brought with them. The historical city of Dubrovnik, Croatia, where parts of the Game of Thrones series was filmed, was ranked the most overcrowded city in Europe in 2019. To control the crowds, the city enforces a limit of 4,000 visitors per day. If done mindfully, set-jetting has the potential to widen our travel horizons, encouraging us to explore fascinating locations that we may have previously overlooked. Whether you are simply stopping by, or planning your next trip with friends and loved ones, these silver screen-worthy locations, both familiar and perhaps unfamiliar, can help set off your set-jetting dreams.
Dubai, UAE
It’s nearly impossible to forget the scene of Tom Cruise scaling the Burj Khalifa in Mission: Impossible – Ghost Protocol. But if you’ve ever
dreamed of becoming an IMF agent, why not stay at the Armani Hotel, Burj Khalifa to relive the exciting moment? Nearby are the Central Park Towers, which served as the futuristic cityscape in 2016’s Star Trek Beyond. Related films/series: Furious 7 (2015), Mission: Impossible – Ghost Protocol (2011), Star Trek Beyond (2016)
Abu Dhabi, UAE
Many viewers of Sex and the City 2 had mistakenly recognised the hotel in the 2010 film as the magnificent Emirates Palace (which is now the Emirates Palace Mandarin Oriental) – when it was actually filmed in Marrakesh. If you head to the real deal for a stay, however, the stunning architecture, lush gardens, and luxury interiors will make for a fabulous stay. It’s also a short drive from Qasr Al Sarab, near where parts of Star Wars: The Force Awakens were filmed, as well as the main city of Abu Dhabi – where fans will recognise the Etihad Towers as belonging to the gravity-defying car jump in Furious 7. Related films/series: Furious 7 (2015), Sex and the City 2 (2010, filmed in Marrakesh), Star Wars: The Force Awakens (2015)
Wadi Rum, Jordan
The Wadi Rum village is a star-studded destination. The desert reserve has excited the imaginations of the recent Dune movies, the Star Wars franchise, and Matt Damon in The Martian, as well as Disney’s live action Aladdin, and even John Wick Chapter 4. Visitors can spend the night on the reserve at the Villages Bedouin Boutique Resort, or take a two-hour drive to Petra and its iconic Rose City, which was featured in Indiana Jones and the Last Crusade. Related films/series: Aladdin (2019), Dune: Part Two (2024), John Wick Chapter 4 (2023), The Martian (2015), Prometheus (2012), Rogue One: A Star Wars Story (2016), Star Wars: The Rise of Skywalker (2019), Transformers: Revenge of the Fallen (2009)
Ouarzazate & Aït Benhaddou, Morocco
The historical town of Ouarzazate is undeniably cinematic. The Kasbah of Ait Behaddou makes an unforgettable first impression: the fortified village resides upon an impressive hill surrounded by a desert. It’s no wonder that it became the set for Russell Crowe’s famous line in Gladiator, and that the makers of the sequel returned to the site. Stay for the night at the nearby Hotel Riad Amlal or Dar Chamaa, because this place never ceases to entertain.
Related films/series: Game of Thrones (2011-18), Gladiator (2000), Gladiator II (2024), Lawrence of Arabia (1962), The Mummy (1999), Oedipus Rex (1967)
AlUla, Saudi Arabia
This historical desert oasis is home to the UNESCO World Heritage Site of Hegra, but also Tom Holland in the action film Cherry, as well as Gerard Butler in Kandahar. For those seeking an escape from the city, the remote desert location
of AlUla is a perfect getaway. Luxury resorts include Our Habitas AlUla and the Banyan Tree AlUla, which offer desert safari rides for thrill-seekers and otherworldly dark-sky gazing for cosmic explorers.
Related films/series: Cherry (2021), Kandahar (2023)
Valletta, Malta
Game of Thrones fans will rejoice at the site of the King’s Landing in Fort Ricasoli, Malta with its famous braids form columns at the Mdina gate. Across the water in Valletta resides another favourite fort, Fort St. Elmo, which may be recognisable for fans of World War Z or the recent film adaptation of Agatha Christie’s Murder on the Orient Express. For a memorable experience, sojourn at the art-deco Phoenicia Malta or treat yourself to a royal stay at the Palazzo Prince d’Orange.
Related films/series: Game of Thrones (2011-18), Gladiator (2000), Gladiator II (2024), Murder on the Orient Express (2017), World War Z (2013)
Jaipur, India
Renowned as India’s Pink City, Jaipur is home to many historical gems that have brought many Bollywood period films to life. History buffs and fans of historical romances like Jodhaa Akbar will enjoy visiting the captivating Amer Fort and Amber Palace. For those seeking their own epic tale, treat yourself to a stay at the stunning Jai Mahal Palace or the luxurious Oberoi Rajvilas.
Related films/series: Baijrao Mastani (2015), Jodhaa Akbar (2008), Khoobsurat (2014), Mughal-e-Azam (1960)
Sun City, South Africa
The impressive mega-entertainment resort is located within the Pilanesberg National Park, surrounded by the luscious nature of the Valley of Waves, once the homelands of South Africa’s indigenous tribes. It’s no wonder that this activity-filled resort brought together Adam Sandler and Drew Barrymore in the comedy Blended. And if you’re craving the city, Johannesburg is only a two-hour drive away.
Related films/series: Blended (2014)
CLOCKWISE FROM TOP LEFT: The town of Ait Benhaddou in Morocco; Banyan Tree AlUla; Valetta, the capital of Malta
TRAVEL TRENDS
Interlaken, Switzerland
Fans of the hit Crash Landing on You drama series will fall for the picturesque Swiss landscape. Interlaken is a quaint and pretty town with traditional white-and-brown Swiss homes, as well as the Victoria-Jungfrau Grand Hotel & Spa, where Yoon Se-ri (played by Son Ye-jin) attends a piano recital. The town is also located between Lake Brienz, where Ri Jeong-hyeok’s (Hyun Bin) performance brought many fans to tears, as well as the famous suspension bridge in Sigriswil. Related films/series: Crash Landing on You (2019)
Paris, France
The city of light and love is a favourite among countless filmmakers, but recently it has captured the hearts of fans of Emily in Paris. With the recent installment of Emily Cooper’s (Lily Collins) adventures in life, fashion, and love, travellers are only more encouraged to visit the French capital. Fans should stay at the Grand Hotel du Palais Royal, which is near several places seen in the show including Place de Valois, the Jardin du Palais Royal, and the Colonnes de Buren. Related films/series: Emily in Paris (2020-present)
ICONIC AIRPORTS
Zayed International Airport, UAE
At the time of filming Mission: Impossible – Dead Reckoning Part One (2023), Tom Cruise ran across the airport’s rooftop while it was still under construction. Three years later, the airport is a world-class gateway in the Middle East – with secured roof access, of course.
LA/Palmdale Regional Airport, USA
This airport was the only one that let the creators of The Terminal (2004) build an entire working set inside one of their hangars – the place where Tom Hanks’ character would live in for the next nine months.
Changi Airport, Singapore
An iconic airport, recognised by its gorgeous cascading fountain, that makes for an unforgettable beginning to Rachel Chu’s (Constance Wu) life-changing adventure in the beloved film Crazy Rich Asians (2018).
Alpena County Regional Airport, USA
Several scenes from the classic film Die Hard 2 (1990) were filmed at this airport. Michigan’s Film & Digital Media Office even created a dedicated information packet for both travellers and die-hard fans to enjoy.
FROM TOP: Jaipur’s forts have featured in many films; The Tuileries Garden, as seen in Emily in Paris, has been shown in countless movies; The town of Iseltwald in Interlaken is a key location in Crash Landing on You
WORDS MELANIE SWAN
Exploring Chania, Crete’s Hidden Secret
Bursting with ancient history and a stunning coastline, Chania offers a less-traversed way to see the island of Crete
With a host of hot new hotels and restaurants opening up on its shores, Crete’s little-known second city is forging its path as a rival to some of the island’s better-known destinations. Bursting with ancient history, culture, and stunning coastline, it is within a short hop from the UAE, through an international airport. Access to this coastal town offers a less-traversed way to see the famed Greek isle.
ABOVE: Chania, on the northwest coast of Crete, Greece
Emmanouil Ntoukakis, from Chania’s tourism authority, told me that last year, Crete attracted five million visitors. It is the largest Greek island and the country’s most popular destination during the summer season. At Chania airport alone, arrivals reached 1.8 million – an increase of 8.6 per cent from the previous year –with German and British tourists the main source markets for now, with a wealth of direct flights. With the average stay lasting one week, it’s easy
to see why. The island is vast and 30 per cent of visitors are there as part of a wider trip.
With centuries of history and culture, and natural beauty in abundance, this city on Crete’s northwest coast is a hidden gem. The old town, set on the Venetian Harbour with colourful winding streets and alleys, are full of cafés and local handicraft stores, as well as dotted with tavernas offering live Greek music to offer visitors a taste of the local culture.
for being the setting of the classic movie Zorba the Greek
In addition to a range of water sports, scuba divers can find hidden treasures such as the famed Elephant Cave dive, where adventurers can still see the remnants of ancient Cretan elephants including ribs and tusks.
Scuba divers can find hidden treasures such as the Elephant Cave dive
WHAT TO DO
Whether you’re a beach lover or a culture vulture, Chania has it all, including a wealth of hidden bays and wide open beaches on the stunning Mediterranean. Taking the hire car on our threenight stay, we explored the coastline around the island’s winding roads, and hopped in and out of the beaches along the way, which is also a great way to experience the culture and meet some locals.
Further inland, there are some beautiful hikes across the country’s mountainous terrain. A hike to Lera Cave will take visitors to a steep rock formation called Vardia, just above the Stavros beach at Akrotiri, famous
A 20-minute drive from Chania’s old town to the 17th-century Moni Agias Triadas, an active monastery founded by Venetian monks, is the ultimate place to combine history and culture with the area’s breathtaking nature. For the adventurous, it can also be reached by a challenging hike where perched on a mountain top, the spot offers uninterrupted views across the region. In addition to tours, the monastery also does wine and olive oil tastings.
The internationally protected Agia Lake, 9km west of Chania, has a walking and cycling trail around it and is a draw for nature and wildlife lovers. It is hard to believe it’s an artificial lake, fed by underground springs and by the Xekolomeno River, with a wealth of flora and fauna, and a migratory refuge for birds. Picnic areas and restaurants overlooking the lake make it an ideal spot for a day out.
A walking tour around Chania’s Old City reflects the Ottoman period the town experienced in its history, with landmarks such as the Egyptian Lighthouse – a nod to the stories of Chania’s past. Built by the Venetians at the end of the 16th century, it was renamed after an Egyptian restoration between 1830 and 1840. The Mosque of Kioutsouk Hasan, also known as Yali Tzamii, is set on the eastern side of the Venetian Harbour and is the city’s oldest Ottoman era building, built in 1645. The only remaining mosque, it is now used as an exhibition hall. The grand Ahmet Aga Minaret is also an icon in the old city, soaring above the rooftops of the very beautiful Splantzia quarter. Chania Marina and the 16th century stone-built Grand Arsenal are other highlights of the walking tour, along with the Venetian shipyards, now home to the Centre of Mediterranean Architecture.
FROM TOP: Chania Old Harbour; Traditional Cretan painted ceramic dishes for sale at a city centre shop; The Egyptian Lighthouse
WHERE TO STAY
While the old town is bustling with boutique hotels, I chose to be a little further out of town on the island’s dramatic coastline. I stayed in the newly opened Isla Brown Chania Resort, part of the Curio Collection by Hilton. Just 15 minutes from the airport and 30 minutes from the old town, this luxurious five-star resort is positioned on a cliffside with magical views across the ocean. With a kids club, spa and gym, three restaurants, and four pools, there is plenty to do in this island haven. (Read the full review on p.61)
Leon Avigad, founder of Brown Hotels, told me: “I really think that there is something very unique in Chania and in general, it is an amazing starting point for exploring Crete.” The hotel also offers free shuttles to the old city of Chania and Stavros Beach.
Manousakis Winery
CLOCKWISE FROM ABOVE: Isla Brown Chania Resort, part of the Curio Collection by Hilton; Old town; Manousakis Winery BELOW: Old port of Chania
OPPOSITE PAGE FROM LEFT: Gyros is a famous Greek dish; Salis; Feta, a beloved Greek cheese
WHERE TO EAT
Chania’s gastro scene has been exploding in recent years as young Cretans take Greek traditions into new and exciting directions. Much more than just the ‘Greek Taverna’ offerings, Chania has some creative and daring additions to its dining scene.
Ntoukakis said: “Traditional Cretan cuisine is the most attractive part of a culinary experience in Chania. It can be found in the city, but in the hinterland of Chania it is even more exceptional.”
It is in this hinterland that visitors can find the Manousakis Winery. More than just a vineyard, this is a trip into Chania’s agricultural heartland where traditional cuisine is at its finest. A generations-old family farm, it is set under the shade of the vineyard’s ancient olive trees.
“There are so many layers to the winery experience, the traditional food, the tranquil surroundings, village life, delicious wine,” said Alexandra Manousakis, whose father founded the winery. For the local tourism economy, such experiences connecting visitors with local traditions are key, she says: “Many people get stuck on the Greek taverna experience, which is extremely important to Greek culture, but there are more stories to be told. Places evolve, the narratives get richer, and we see this through the varied gastro offerings here on the island.”
The restaurant offers a host of delicious treats, from slow roasted lamb to classics such as moussaka and Greek salad. Home-made breads and locally grown produce such as olive oils, herbs and vegetables, mean everything is bursting with freshness and flavour.
Maiami
An eclectic mix of flavours, Maiami is the place to go for the family (or friends) who can never agree on where to go. The venue is also owned by Manousakis. With dishes including inspirations from Persian, Indian, Greek and Mediterranean cuisine, it is a mix of all of Manousakis’s favourite dishes.
“Food is a very powerful thing here in Crete. Gastro helps tourists understand and appreciate Crete in a deep way. This is true for many cultures but of utmost importance here. Crete has incredible history, influences, flavours, and people and it is fun to play with all of these influences to see what comes out and how they incorporate so well together,” she said. Also an artist, from the interiors to the dinnerware, everything has Manousakis’s personal touches. The restaurant is also home to one of her many workshops. Located on the seafront near the old harbour, it is ideal for summer evenings and watching the world go by. Don’t leave without trying the Persian Love Cake.
Salis
Possibly the old city’s most ‘fine dining’ of destinations, Salis is culinary art at its best. The menu offers a range of cheeses and cold cuts to start, and delicious fresh mezze to build your appetite. The salads are creative and fresh. I loved the purslane and cherry tomato dressed in sumak, grape molasses and balsamic vinegar and the cucumber served with ginger, mint, and roasted almonds. Octopus carpaccio with ginger and lemon was like nothing I’ve experienced before, since I don’t usually like octopus. My favourite dish by far was the long fin tuna belly with burnt grape molasses, pickled watermelon rind, and fermented fruit juice.
Abla
High end ‘fast food’, this is the ultimate five-star souvlaki experience. In the heart of the old city, the menu takes Greek classics and gives them a fresh new look and taste. Musttry dishes include the Abla sausage souvlaki, the lamb and beef kebab, duck gyros, and slow cooked, pulled lamb. For burger lovers, the fresh, local meat makes the burgers a must too. Dishes are all priced under €10, making it a less expensive but high quality option with great vibes.
GETTING AROUND
The airport is a 45-minute drive from the old town and getting around is much easier with a hire car. We paid around €122 for a four day car rental including insurance, which made sense when the 15-minute taxi from the airport to the hotel alone would have cost €34. There are dozens of companies within a five-minute walk from the airport arrivals terminal.
WORDS GEOFFREY MORRISON
Gadget buzz
New wonders from the 2024 Consumer Electronics Show
Las Vegas’ Consumer Electronics Show (CES) is one of the largest trade events in the world, where thousands of companies show o their latest, greatest and future products to 135,000 attendees. From transparent TVs to arti cial intelligence embedded in just about everything, this year’s show featured fascinating upcoming tech. Here’s a look at some of the near and distant future gadgets generating buzz.
Transparent TVs
Both Samsung and LG showed o transparent TVs using versions of their MicroLED and OLED technology, respectively. ese are exactly what they sound like: when the TV is o , it looks like a translucent piece of glass. When it’s on, you can still see through it, but the image is “hovering” in the air. ese certainly have a wow factor that has been lacking in the television market for a while, but it’s doubtful you’ll see these in most homes. ey’re going to be very expensive and won’t look as good as a normal TV. Rather, expect to see them in shop fronts, sports stadiums and anywhere a company wants to show info or ads without spoiling the view. lg.com; samsung.com
XREAL Air 2 Ultra
AR and VR headsets have been on the fringes of the mainstream for years. Cost, weight and unimpressive performance have always been an issue. e Air 2 Ultra, however, looks like a big step in the right direction. Don’t let its bulky sunglasses design fool you – it can display a virtual big-screen TV wherever you are. Will you start to see everyone wearing it? Certainly not, but it could be the next accessory seen on aeroplanes, in o ces or at your local trendy co ee shop. £699; uk.shop.xreal.com
Rabbit R1
AI was a huge part of this year’s show. In most cases it was embedded in other products, but in the Rabbit R1, the hardware only exists to let you access the AI. Billed as a “pocket companion”, it features a small screen, speaker, microphone, rotating camera and scroll wheel. e idea is to talk to the Rabbit and have it perform tasks such as nding a hotel or ight, ordering food, playing a song on Spotify and so on. Could you do this with a smartphone? Yes. Is this a solution in search of a problem? Also yes, but that’s o en the case with CES products and prototypes. £160; rabbit.tech
Clicks
texting speed, minimi in
On a more practical front, Clicks adds a Blackberry-esque physical keyboard to certain iPhone models, including the iPhone 14 Pro, iPhone 15 Pro and Pro Max. Honestly, it’s surprising to me it hasn’t been available for ages. It’s an entire case, and although it makes the phone rather long and bulky, it’s a great idea and aid. Clicks can potentially increase your texting speed, minimise typos when taking notes or writing emails, and give back display real estate that was previously taken up by the on-screen keyboard. Hopefully, it will expand to non-Apple phones the future.
clicks.tech
Samsung Galaxy S24 Ultra
Far more typical AI integration is what Samsung showed with the Galaxy S24 Ultra. AI will assist with things like realtime translation, photo editing and manipulation, note summaries, and more. ere’s no doubt it’s a great phone, but expensive, and some of the AI features are available elsewhere for less or free. at said, expect other high-end smartphones to adopt similar AI features this year and beyond (if they haven’t already).
From £1,099; samsung.com
the eport
Tried,
SMART TRAVELLER
Isla Brown Chania Resort, Curio Collection by Hilton Palace Dubai Creek Harbour
Anantara Santorini
Abu Dhabi Retreat
Anantara Santorini Abu Dhabi Retreat
BACKGROUND This one-of-a-kind property opened in February 2024, making global headlines for its stunning likeness to the island of Santorini in Greece – right down to its famous Cycladic architecture. It’s a former private residence, converted into an adults-only sanctuary designed for the most intimate, exclusive experience possible. If you’ve ever dreamed of enjoying the beauty and serenity of the famed Greek isle but without all noise or bother of the jostling crowds, you’ll find it here.
WHERE IS IT? Halfway between Abu Dhabi and Dubai, in Ghantoot. Nestled along the coast, it’s a truly private bolthole that feels like stepping through a portal to another world – one that not only exudes the aesthetic of Mediterranean, but seems to be able to slow down time in its relaxed spirit too, o ering profound tranquility just a hop and a skip away from town.
ROOMS There are only 22 rooms and suites here – and if you wish, you can opt for a full resort buyout to have it all to yourself. Like the exteriors of the resort, the interiors are designed to reflect Aegean elegance. Inside every hallway, space, and room, your eyes will be soothed with calming white and blue, with smooth edges and impeccably spotless walls that are anything but clinical. Rather, they feel cozy – like a palatial network of high-ceilinged caves, where the luxury is in its calmness. Each room comes with a private balcony or outdoor terrace, and ours – the Perissa Sea View Beach Access Room – also came with a personal staircase leading us directly to the beach. The enormous beds are easy to sink into, but you’ll want to drag yourself out to make use of the gorgeous rainfall showers, and soak up the beautiful sea views. Making time to watch the sunset is a must here, and at night, you’ll fall asleep to the natural song of gentle, lapping waves.
If you’ve ever wanted to enjoy the Greek isle without the crowds, you’ll nd that here
WHAT’S IT LIKE? If you had any skepticism about why someone might want to come here instead of just flying to Greece, put it aside, pronto: the magic of this place is not just in its aesthetic (although that is magnificent, and will beg for photo after photo), but rather, in the way it makes you feel. It’s a far cry from a theme park version of Greece – the opposite, in fact. The hyper-exclusivity means that you can enjoy both the look as well as the feel of Santorini – a location currently su ering from overtourism – in blissful quietude, and with this intimacy comes outstanding attention to detail. Every member of sta is considerate, and every detail is considered. You will never feel pushed or prodded, and can unwind in a way that allows the rest of the world to melt away, should you wish.
FOOD AND DRINK There are two restaurants: Oia Oasis and Thalassa. The
BEST FOR
A deeply relaxing or romantic retreat from the city
DON’T MISS
The Ancient Greek artefacts brought over from Greece
PRICE
A one-night stay in a Perissa Sea View Beach Access Room starts from Dhs2,528
CONTACT
Ghantoot, Abu Dhabi, UAE. +971 4 567 8666; anantara.com/ santorini-abu-dhabi
former serves an elegant breakfast and excellent allday dining – we highly recommend the grilled Tiger prawns – while the latter feels like you’re dining in someone’s holiday home. Thalassa’s food is moreish and never ostentatious, with juicy meats that melt in the mouth, ultra-fresh seafood, and dishes that let the flavours shine. In-room dining is also available, along with Designer Dining experiences for unforgettable occasions.
MEETINGS A dreamy spot for o -site and team-building activities, the meeting facility can fit up to 40 people, and has gorgeous beach views.
LEISURE The resort’s infinity pool is supreme, not only because it’s visually splendid, but also since soft Greekinspired music will play in the background. This perpetual music choice makes you feel even more transported to Greece – and separates it from the club-like alternatives. If your priority is peaceful relaxation over a “see and be seen” vibe, this is a haven. During cooler months, you can also enjoy watersports such as glass kayaking and stand up paddleboarding. Indoors, you can take a mixology class at the bar, or opt for a massage. The spa’s entire wet area (with an impressive steam room, sauna, and cold plunge pool) can be booked out for private use an hour at a time, and is well worth it.
VERDICT An exceptional boutique resort where the experience is as unique as its architecture – and luxury isn’t just a label, but a feeling. Yi-Hwa Hanna
Isla Brown Chania Resort, Curio Collection by Hilton
BACKGROUND Opened this year, this is the second property to open under the Isla Brown line of luxury design resorts following Isla Brown Corinthia, Curio Collection by Hilton in 2022. With 201 rooms, the resort was designed by Greek architectural firm Liakos Associates Architects, blending together nature and modern simplicity.
WHAT’S IT LIKE? A hidden gem, the resort is spread across a hilly coastline. It doesn’t feel overcrowded in spite of o ering over 200 rooms. With stunning landscaping and the constant fragrance of the flowers and greenery, the coastal spot allows visitors to experience the peace and quiet of nature with uninterrupted ocean views.
WHERE IS IT? Just 15 minutes from Chania International Airport, the resort is 30 minutes’ drive from Chania’s old town. The coast is full of interesting little bays and beaches to discover so it’s well worth considering a rental car, for adventuring around the area’s beautiful winding roads. The hotel also o ers free shuttles to Stavros Beach and the old town.
ROOMS I stayed in the King Junior Suite with a shared pool and garden view. The 28 sqm room had a generous living area with a terrace next to the pool. With the sofa converting into a bed, the room can sleep three, and there is a work desk. Touches I liked were the speaker in the room as well as USB points beside the bed, meaning forgetting your converter plug isn’t an issue. Plenty of storage space also meant we weren’t tripping over the suitcases – always
a pet peeve when travelling. The bathroom was huge and had a great array of useful accessories like an eye mask and ear plugs. Being hilly, it’s important to consider the accessibility if coming with a wheelchair or pushchair. Golf buggies are on hand for guests to whizz around the resort, and there are access slopes, but it’s worth bearing in mind when booking your room.
FOOD AND DRINK Staying on a bed and breakfast basis, we had a huge selection of dishes, from traditional Greek to classic British breakfast options. Fresh local fruits and cheeses, freshly baked goods, and hot options such as pancakes, eggs and wa les were among those on o er. As a co eelover, the only drawback for me was that Greek co ee is not up to the standards I am used to, living in the UAE – so don’t be too disappointed to know it’s hard to find a great cappuccino in Chania, there are plenty of great culinary experiences to make up for it. We even had a live singer one morning at
breakfast, which was a wonderful touch to bring some atmosphere to the resort. I also loved the ease of ordering at the poolside with QR codes for menus and payment by Apple Pay (or other providers) on the spot, which made service quick and e icient. My Greek salad arrives within 15 minutes and was extremely fresh and tasty, with very generous portions of delicious Feta cheese. There is also an à la carte restaurant, a bu et restaurant o ering a Greek menu, a terrace bar, and a bar beside the ocean deck.
MEETINGS The hotel has a business centre, and one meeting room, which can be adapted for a variety of di erent needs. Meetings and events may also be arranged with flexible use of the various spaces acoss the property’s vast scope.
LEISURE In addition to our shared pool between four suites, there are three other pools in addition to the jetty to access the
A hidden gem, the resort is spread across a hilly coastline with uninterrupted ocean views
ocean. A kids club is available on-site, as well as games a-plenty, from table tennis to board games in the lobby lounge. A newly opened spa and gym are also on hand. Guests can also take out bikes, free of charge, but cycling around Chania’s very hilly terrain is not for the faint hearted.
VERDICT The hotel felt like a luxurious haven for us to be based in during our stay. We were able to have the resort experience while also hopping in and out of town and the local rural villages just a short drive away. The Greek service was fantastic. Melanie Swan
FOR A luxurious Greek hideaway on the ocean
MISS Sunset at the ocean deck
Rooms start from Dhs1,000 per night for a garden view room and Dhs1,800 for a private pool room.
BACKGROUND Opened in May 2024, as part of Emaar Hospitality Group, the hotel aims to o er a premium experience with an individual touch, where business, leisure, and group travellers alike can immerse themselves in luxury surrounds. This hotel cares more for personalised service and attention to even the smallest of details than it does about loud displays of abundance.
WHERE IS IT? In Dubai Creek Harbour, an up-and-coming neighbourhood between “old Dubai” and Business Bay and Downtown Dubai. The entire area is built on the ethos of sustainability and walkability, aiming to be a self-containing city within a city. This hotel – 15 minutes from Dubai International Airport and nine minutes from Ras Al Khor Wildlife Sanctuary – is on the inner part, with tail-end views of the inlet from the historic Dubai Creek, and the crystal lagoon of the Vida Creek Beach directly across the canal.
ROOMS The hotel has 122 rooms and suites, including an Executive Suite and Presidential Suite, with many o ering lush canal views. The design fuses a modern aesthetic with traditional Arabian touches; if the “quiet luxury” trend were to take the form of a hotel, this would be it. We stayed in the Executive Suite, with a freestanding tub, rainfall shower, generously-sized table for dining or work, spacious seating area, and extremely comfortable bed. All rooms have a tub, and toiletries from Lorenzo Villoresi, plus sustainable amenities, such as recyclable co ee capsules.
WHAT’S IT LIKE? This property is all about culture, calm, and connection. The
entire hotel is centered around thoughtful touches, mastering the art of creating modern spaces that don’t feel clinical. From the water-vapour electric fireplaces to the carefully-chosen books and art pieces placed everywhere, from the moment you step into the atrium – bedecked with an impressive glass chandelier– you’ll feel a sense of calm that’s there by design.
FOOD AND DRINK There are three places to eat at the hotel – Ewaan, the all-day venue with a Levantine slant; Al Bayt, which serves light meals in a lounge setting; and Fai Lounge, which dishes up fresh seafood with a hint of Caribbean influence, with both indoors or al fresco
If the “quiet luxury” trend were to take the form of a hotel, this would be it
seating options. Like everything else here, the F&B o ering isn’t about being flashy but rather, the focus is on quality. Simple dishes often taken for granted, from hummus to Caesar salad, were outstanding here, and some of the best we’d had in a very long time. Hot tip: Don’t miss the range of healthy juice shots at breakfast.
MEETINGS Whether for an intimate meeting or simply to get some work done, the hotel’s library – adjacent to its tearoom – is great for focused productivity. For larger groups needing a large screen, flip chart, PA
BEST FOR Tourists, business travellers, and staycationers looking for a tranquil haven after a long day
DON’T MISS
Sunset views from Al Bayt lounge
PRICE
A one-night stay in a deluxe king room starts from Dhs625, and a one-night stay in an executive suite starts from Dhs1,575
CONTACT
system, and more, the Boardroom can be booked for up to 12 people.
Dubai Creek Harbour, Dubai, UAE. +971 4 559 8888; addresshotels.com
LEISURE With access to the pristine lagoon plus an infinity rooftop pool that makes up for its size with canal views, if you’re looking to kick back on a lounger, you’ll find that serenity here. Thoughtful touches – such as Sun Bum suncare products available poolside – elevate the experience. The spa o ers both relaxation and beautification treatments. Unfortunately, I wasn’t able to try the signature “augmented massage” (a massage enhanced with movements harmonised with sounds and music, for a multi-sensorial experience) due to a series of technological issues that also saw my treatment run significantly late. However, the relaxation area (and wet room, with a sauna, steam room, and ice bath) along with the deep tissue massage I wound up having instead were great. Although the delay meant I left considerably later than planned, I also felt truly knot-free for the first time in months.
VERDICT Whether you need a peaceful couple’s getaway to reconnect through, a quiet place to get some focused work done (alongside a spot of wellness and relaxation), or a solo trip to nourish your self-care, a visit here will send you home feeling like you’ve managed to pause time to feed your body and soul for a little while, in the best way. Yi-Hwa Hanna
Our guide to…
the UAE’s transport of the future
WORDS DAVE LUIS
In March 2024, the first-ever Tesla Cybertruck arrived on the roads of Dubai. Love it or hate it, the vehicle – which is battery powered, and resembles a more cutting-edge version of Back To The Future’s famous DeLorean – will make most people stop in their tracks (or at least whip out their phones for a photo). The novelty of seeing a car that looks like it belongs in a sci-fi film is one that seems to scream “Look! The future is coming!”
But perhaps more significantly, a quantum leap in the future of mobility happened this May, when Dubai’s Roads and Transport Authority announced a partnership with eVTOL start-up Joby Aviation, that would see a series of world-first air taxis launched in the emirate by 2025. The nearby emirate of Ras Al Khaimah plans on welcoming air taxis by 2027. Across the globe, more cities are planning similar launches with airborne ride-hailing services and cabs.
OMODA
With the announcement of flying cars and air taxis set to make their way to the country within the next three years, concepts that once seemed decades away are now almost on our doorsteps.
A futuristic crossover powered with BYD batteries that are used by Tesla, MG, and of course, BYD – the Omoda E5 is a practical, all-electric SUV that is as familyfriendly as it is intelligently future-forward. OMODA’s youth-centric design concept is “Art In Motion” and is geared towards the tech-savvy buyer, with the brand’s vision extending beyond the car itself, aiming to create an “OMODA Universe” incorporating lifestyle elements such as e-sports, fashion and the metaverse. Inside the car, drivers can experience the 4.0 ADAS driver assistance feature and driver monitoring system – and as with the BMW i7, an immersive infotainment system that reveals a future where the lines between car and driver are blurred into a fantastical automotive ecosystem, much like our mobile phones have become extensions of ourselves.
JAECOO
To understand what a paradigm shift the next couple of years are, we need to jump back to the last time the car world saw such jaw-dropping futuristic innovations. On October 5, 1955 French brand Citroën revealed the DS to the public, going on sale the same day. The impact was immediate. The DS married futuristic design with groundbreaking technology the world had never even dreamed about before, much less being able to experience in an ordinary production car. Features like hydropneumatic suspension, power steering, disc brakes and a semi-automatic gearbox – all features we take for granted today – were suddenly available for the first time in one mass-produced family car. With its world-first technology, aerodynamic bodywork and avant-garde design, the Citroën DS was a major engineering and aesthetic disruptor.
Catering to urban elites, the J7 is an example of JAECOO’s futuristic PHEV (Plug-In Hybrid Electric Vehicle), featuring advanced all-terrain driving intelligence systems that optimise performance across di erent conditions, making for versatile and adaptable performance. With its interactive heads-up display and what the brand calls “cockpit technologies”, such as the voice control system, panoramic exterior imaging and in-car entertainment, this is another example of the kind of immersive driving experience never-before seen in the motoring world.
KIA
Until we’re all able to take to the skies, let’s take a look at the modern-day disruptors as the future of mobility can still be glimpsed a little closer to the ground. From avant-garde electric and hybrid vehicles to autonomous driving and at least one that can turn its backseat into a mini movie theatre, here are some of the wheels turning heads in the UAE.
BMW
BMW’s i7 model is the first from the German car manufacturer’s 7 Series line to be equipped with an all-electric drive, and since this is a car to be driven in rather than to drive yourself, from its backseat you will find yourself immersed in a digital user experience that has been upgraded for a next-level infotainment experience. Entertainment bu s can opt in for a 31.3-inch panoramic 8K resolution ‘Theater Screen’ that extends all the way down from the roof. Combined with oh-so-luxurious seats that not only recline to let your legs fully stretch out much like an airline’s business class seat, but also o er you a massage, it’s like being in an impressive private cinema wherever you go.
Not one to be left behind, KIA’s massive strides in technological advancement are focusing on autonomous and AI-driven mobility, sustainable materials and energy sources, and connected digital ecosystems – the latter very much being a theme for the future that we’re seeing coming out of the Asian car market. Expect next-generation KIAs to be leaps and bounds ahead of the pack.
BYD
With a name like Build Your Dreams, it’s no surprise that this brand has not only embraced the idea of the future of transport but is leading the way with features and advancements we haven’t seen since that very first Citroën DS wowed the crowds way back in 1955. With evolutions on existing features like battery technology and body roll safety systems very much part of BYD’s forward-thinking strategy, perhaps it’s the more out-the-box thinking that is so exciting – like the brands collaboration with DJI to bring the world’s first vehicleintegrated drone system to life, giving aerial photography hobbyists and professionals alike a breathtaking glimpse into the future of mobility, hobby, and work.
With all this on o er, it’s an exciting time ahead leading up to the launch of Dubai’s air taxis, and we are here for it!
Luxury Ahoy
After a few years of pandemic-fuelled delays, the Jumeirah Marsa Al Arab is finally set to open within the next several months. It will join the wave-shaped Jumeirah Beach Hotel and sail-shaped Jumeirah Burj Al Arab, to become the crown jewel in Jumeirah Hotels & Resort’s trilogy of oceanic-inspired luxury hotels on Dubai’s golden sands. Designed by award-winning architect Shaun Killa, it resembles a futuristic superyacht. Killa’s company has gained a reputation for creating innovative buildings that “design the future”, with iconic structures including Dubai’s Museum of the Future and Bahrain’s World Trade Centre in its portfolio. Killa Design’s forthcoming projects include Saudi Arabia’s Shebara Resort and Leyja: Wellness Hotel, the Maldives’ Zamani Islands, Dubai’s Sinuoso, India’s Namaste W Hotel, and Abu Dhabi’s Science Museum. The Jumeirah Marsa Al Arab will encompass 386 rooms and suites, 82 residences, an 82-berth superyacht marina, five pools, 10 restaurants, nine bars, and a 3,500 sqm spa, all equipped with ultra-modern amenities.