Workplace&Careers Workplace&Careers
PUBLIC EYE MAY 25, 2018
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MAY 25,2018
Top jobs for top people Positions wanted and Positions vacant Notices and Tenders Studies and Courses
TEL: +266 2232 1414 CELL: +266 5811 1414 EMAIL: workplace@publiceyenews.com OR marketing@publiceyenews.com
Looking for seed funding to start a business Johannesburg - By nature, entrepreneurs are to a degree risk takers, said Christo Botes, spokesperson for the Sanlam/ Business Partners Entrepreneur of the Year competition. It is likely that they have taken a big risk by leaving a corporate environment and a steady salary to start their own business. The reality, however, is that many entrepreneurs are more cautious and risk-averse than what they are perceived to be. “The fear of failure is a common occurrence in any entrepreneur’s journey and this fear can discourage business owners from taking the essential, calculated risks needed to further develop and expand their business,” said Botes. “They can also sabotage their own success by falling into a comfort zone, ultimately prioritising their fear of failure above the search for success.”
This fear can inhibit a business from remaining innovative, which is necessary in an ever changing economy faced with differentiating consumer demands. Botes said calculated risk is an integral part of a business and entrepreneurs should look at it as an opportunity and challenge to overcome the unknown and in the process, grow their business. “Having the ability to spot an opportunity, investigate the options and then take the calculated risk is what sets entrepreneurs apart from others that may take reckless risks,” he said. “Entrepreneurs who are able to take calculated risks and manage them are able to find a balance between maintaining a need for security, while making decisions needed for the future success of their business.” This equilibrium is a crucial trait that a business owner
should posses. Botes offers practical tips to manage risks: Know your customer base Interact regularly with your customers and employees and make a concerted effort to stay up to date with new technologies that may benefit, or hinder, your business. If you are aware of what your market requirements are ahead of time, you can minimise your chances of loss. For example, this type of research will enable you to avoid costly mistakes, such as entering a new product that wouldn’t appeal to your customer base. Embrace risk by establishing short term goals Get comfortable with the idea of risk, as it is part of your daily business operations and will play a major role in determining your success as an entrepreneur. Start by setting achievable
goals that you will be able to accomplish in a short period of time. Achieving these short term goals will give you the courage and experience to avoid decisions which carry greater risk for your business later on, without being discouraged by the fear of potential losses. Know your market environment Information and research are the key ingredients to increasing your risk tolerance. The best way to manage your risk is to create a deep understanding of the market the business is operating in. Being familiar with the opportunities and risks in your marketplace will give you an advantage over your competitors and enable you to distinguish more easily between risk and danger. Seek
advice
from
fellow
entrepreneurs Becoming an entrepreneur is risky no matter how you look at it. However, by seeking mentorship from seasoned entrepreneurs you will empower yourself to unleash your own and your business’ full potential. The more you know, the less you fear. If you’re having difficulty accomplishing goals, you could seek mentors that have the skill set that you require for the issue at hand. “The secret to entrepreneurial success is to aim for the maximum reward for the lowest risk possible, but this is not always possible in a competitive business environment,” said Botes. “To be successful, an entrepreneur must, therefore, have the ability to calculate and consider the risk and then commit themselves to their decision to ensure results. - Fin24
RECRUITMENT The Authority seeks applications from qualified, competent and highly motivated individuals to fill the following positions within the organisation. The positions are based in Maseru. They require good spoken and written Sesotho and English. A competitive and market-related remuneration package including non-contributory benefits is offered. Brief descriptions of the positions are provided below.
• Providing courteous and correct information to customers both face-to-face and by telephone • Accurate and secure record filing • Effective communication with other Customer Services staff and customers • Adherence to procedures and instructions
1. Receptionist (1) Job Scope: The incumbent reports to the Customer Service Manager and serves visitors by greeting, welcoming, and directing them appropriately and notifies the LAA staff of visitor arrival.
Qualifications/Knowledge: • Must have passed COSC or LGCSE and a Certificate in Customer Services or an appropriate discipline preferably related to land or property • Knowledge of office administration procedures
Key Result Areas: • Provide courteous and correct information to LAA visitors in person or on the telephone. • Show respect and politely assist the visitors • Excellent telephone etiquette • Adherence to procedures and instructions • Cooperative and pays attention to details Qualifications/Knowledge: • Must have passed C.O.S.C or preferably Diploma in Office Administration • Knowledge of office administration procedures Skills: • Basic customer communication and service principles • Basic computer skills • Effective verbal and listening communications skills Experience: • At least two (2) years employment in a receptionist position in an operational land administration office. 2. Customer Services Assistant (1) Job Scope: The officer has responsibility for assisting Customer Services staff and customers by providing technical and administrative support and information. Key Result Areas: • Timely and efficient response to requests of staff and customers for retrieval of documents and information
Skills: • Basic customer communication and service principles • Basic computer skills • Ability to follow instructions Experience: • at least one (1) year work experience preferably related to customer support or providing information Submission of Applications All applications must include a fully completed application form, a detailed CV with the names and contact details for three referees, and a covering letter. Application forms may be obtained at the Reception or may be downloaded from the Authority’s website www.laa.org.ls. Requests for further information and completed application forms may be emailed to jobs@laa.org.ls or hand delivered to LAA Building (next to Radio Lesotho), Lerotholi Road, Maseru, or posted to P.O. Box 11856, Maseru 100, for the attention of The Director of Corporate Services, Land Administration Authority. Envelopes containing the application, or email subject line, should clearly state the position applied for. Applications must be received on or before Friday, 15th June 2018. All shortlisted applicants will be informed as to the status of their applications (please provide an email address for this purpose). Applicants who do not hear from the Authority by Friday, 06th July 2018 may assume that their applications have not been successful.