1 minute read

It’s a CARE thing

Next Article
One for the road

One for the road

Look to Isuzu Truck’s CARE programme for all your vehicle purchasing and aftersales requirements

Sales And Support

Advertisement

Isuzu Truck (UK) (ITUK) is a subsidiary of Isuzu Motors Japan, supplying CV and aftersales support services throughout its dealer network in England, Scotland and Wales.

ITUK’s CARE (Customer facing, Always listening, Reliable and trustworthy, and Efficient and friendly) programme is at the heart of everything the company does, supporting customers throughout the warranty and repair and maintenance period.

A range of chassis cabs from 3.5-tonne to 13.5-tonne, with wheelbases to suit most applications, are available. These are designed and built to be robust, durable and adaptable enough to suit a multitude of specifications and body types.

The 3.5-tonne range is offered with two engine variants, single or twin rear-wheel configurations. Customers can choose manual, automatic or automated gearboxes depending on the model specification.

Those looking for a truck with the same compact footprint as the Isuzu Grafter 3.5-tonner but with a greater payload capacity can opt for a 5.5-tonne or 6.5-tonne derivative – an O-licence is required at these weight ranges.

URBAN OR RURAL?

The 7.5-tonne range is available with two engine variants and manual or semi-automated gearbox options. The

ITUK’s pre-bodied driveaway range offers tippers, dropsides, and arboricultural vehicles at 3.5 tonnes. At 7.5 tonnes, the range comprises tippers, dropsides, boxes, and curtainsider bodies. Customers have the option to customise vehicles to suit specific requirements, with the addition of items such as tow bars, flashing beacons, fall arrest protection, cage conversions for tippers and Chapter 8 safety liveries.

One Invoice

The driveaway range makes it easy for customers, with one invoice for the complete vehicle, Whole Vehicle Type Approval and integrated financial documentation. The pre-build nature of the programme typically means lead times are considerably shortened compared with conventional bespoke orders.

The repair and maintenance packages across the range can be tailored to suit customers’ requirements. These offer complete peace of mind by encompassing all compliance events and management, electronic documentation, and email reminders through ITUK’s bespoke software management system.

This service is underpinned by a dealer network that understands customer aftersales requirements, with trained, skilled, professional employees using state-of-the-art diagnostic equipment.

ITUK’s dealer network and aftersales service supports customers in distribution, logistics, haulage, construction, forestry, vehicle recovery, waste management and recycling to move businesses forward.

For more information, go to isuzutruck.co.uk; email info@isuzutruck. co.uk; or call 01707 282930

This article is from: