Training Award MT Awards 2023 shortlists

Explore Plant and Transport Solutions’ Operational Training programme is a progressive learning journey developed to overcome the impacts of the HGV driver shortage.

The programme has become established as a core element in Explore’s recruitment strategy, exceeding expectations as a proven, sustainable method of welcoming new drivers. It uses a three-step bronze, silver and gold modular approach to training to ensure employees are competent and confident in all aspects of the role by completion.

As operations continue to expand into 2023, Explore will develop the scheme and launch it across additional divisions: Mixer, Heavy Haulage and Plant Hire.

Judges said: “This is a well-organised training programme that achieved what it set out to do with an impressive range of training materials and good mentoring programme; the route from bronze to gold is aspirational for trainees; the entry showed targeted and tangible results.”

Howdens recognises that drivers make thousands of decisions during every driving shift. Information enters the eye at the same speed, but the ability to process the information and react quicker is a trainable skill.

The business partnered with performance coach Dr Sherylle Calder and her team at EyeGym. The programme trains drivers using computer-based drills to enhance reaction times, recognition and recall –all skills that are needed every shift when navigating safely on the road.

Howdens ensures employees are given dedicated time on their shifts to complete the drills. It then feeds back on overall cognitive performance. Since its introduction, the initiative has improved across every user within the business.

Judges said: “The EyeGym is an amazing idea for drivers, especially in our industry where there is a need to ensure that drivers are as ‘equipped’ and ‘sharp’ as possible; it is readily accepted by all the drivers, who have shown an improvement in their reaction times and hence a reduction in accidents.”

MTS is a leading company in waste haulage with a £70m turnover. Training is a vital element of the company’s operations to keep staff safe and ensure the compliant and satisfactory delivery of its services.

As part of its continuous drive to improve efficiency and reduce its costs, MTS found that with rising staff numbers and increased demand for courses from its clients, training costs were escalating, and an alternative delivery model was needed. Consequently, MTS created a vision for a dedicated training academy to meet its growing requirements, along with capacity to also deliver services for third parties.

The company’s academy is now delivering quality and focused training, ensuring a qualified and competent workforce that allows MTS to deliver a first-class service to its diverse customer base.

Judges said: “The training centre is remarkable and offering the drivers a five-day induction is great; it is really good to see the academy was opened up for use with third parties and the cost savings [it offers] compared to external provision.”

Training has been integral to the continued growth and achievements of the company. Cultivating a culture of communication, collaboration and personal development has enabled each of the businesses and their employees to flourish.

A strong commitment to training each of Palletline Logistics’ 446 employees gives them the skills they need to give customers the best service possible, making them feel valued and minimising churn. Training initiatives are specific to the Palletline Logistics operation to encourage engagement, upskilling and retention. More than 75% of employees have undergone training over the past 12 months.

Judges said: “The organisational changes and acquisitions made by Palletline necessitated them undertaking a thorough analysis to identify the training needs of their staff. They developed twelve programmes to ensure there was a suitable development opportunity for every employee, which included Mental Health and Dignity at Work programmes.”