Call Center Staff

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BLife Company Limited

Building (6) 3rd Floor, Myanmar Info Tech, Hlaing University Compound, Hlaing Township, Yangon Tel: 01- 652298 Email: product@connectnpay.com

VACANCY ANNOUNCEMENT #September 2019 Date : 25 September 2019

BLife Co., Ltd (Company Register Number 121255278) is establish on August 2019. Our business activities are providing mobile banking solution & service to local banks in Myanmar.

Call Center Staff Job Description • Obtains client information by answering telephone calls; interviewing clients; verifying information. Attention to detail, being a call center staff can sometimes be monotonous. • Determines eligibility by comparing client information to requirements. • Informs clients by explaining procedures; answering questions; providing information. • Maintains communication equipment by reporting problems. • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. • Updates job knowledge by studying new product descriptions; participating in educational opportunities. • Accomplishes sales and organization mission by completing related results as needed. • To handle customer complaints. • Assists customers with inquiries related to a company’s products and services. • Stay up to date with your company's activities • Updates job knowledge by studying new product descriptions; participating in educational opportunities

Education Requirement • Any graduate • Very good knowledge of MS Office Excel applications

Call Center Skills and Qualifications: • • • • • • • • • • • •

Effective Verbal Communication skills, Phone Listening skills, Data Entry Skills, People Informing, Customer Focus, Customer Service, Attention to Detail, Multi-tasking Able to work shift, Able to work under pressure. Keep a positive outlook, Able to work on weekend Good customer relations and service Able to work under pressure Proficient in MS Word, Outlook, Excel


BLife Company Limited

Building (6) 3rd Floor, Myanmar Info Tech, Hlaing University Compound, Hlaing Township, Yangon Tel: 01- 652298 Email: product@connectnpay.com

The potential benefits you can expect from us:

• •

Competitive Salary Package Long-Term Skill Development Plan

For interested persons, please send your CV along with letter for interests, relevant supporting documents, academic qualifications, contact details within 2 weeks of announcement to: No. Building 6, room (10), 3th floor, MICT Park, Hlaing Universities Campus, Hlaing Township, Yangon, Myanmar.

Tel: 09-897879770, 09-897879771, 09-897879772

Email: Product@connectnpay.com.mm

www.connectnpay.com

https://www.facebook.com/connectnpay/


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