Market, monopoly, mobile & morals: SIDS case studies

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Markets, Monopoly, Mobile & Morals: Small Island Developing States Case Studies Michael.Minges@itu.int Opinions expressed may not reflect the views of the International Telecommunication Union or its members

Pacific Telecommunications Council 11-14 January 2004 Honolulu, Hawaii USA


Small Island Developing States (SIDS) & Telecoms “The vulnerability of SIDS are also non-natural, economic and external in nature. These are compounded by economic constraints, such as small domestic markets with small natural and human resource bases, resulting in lack of economies of scale, competitiveness, diversification and hence investment opportunities.� — Minister for Foreign Affairs & International Trade, Saint Lucia

Percentage of countries SIDS < 1.2 million population


2003 ITU Case Studies One island state from each region

Oceania: Fiji

Americas: St. Lucia

Africa: Mauritius

Asia: Maldives


Demographics - 2002 Population

Land area (km2)

GNI per Note capita US$

Fiji

819'600

18’270

Maldives

280'549

300

2’090 1’190 coral islands; 199 inhabited; 30% of population live in capital

Mauritius

1'210'485

2’040

3’850 42% urban; 97% of population on main island

St. Lucia

159’133

620

2’160 51% urban. Over 300 islands;

around 100 are inhabited. Almost 80 percent of population lives on two main islands.

3’840 38% urban; 1 island


Market environment - 2002 Operator(s) Fiji

Maldives

Mauritius

St. Lucia

Exclusivity until

Note

• Telecom Fiji 2014 (mobile subject Monopoly in each • FINTEL (49% to interpretation) market segment C&W) • Vodafone (49% Vodafone UK) • Dhiraagu (45% C&W) • MT (40% France Telecom) • Emtel

• C&W (100%)

2009 (fixed). 2nd ISP Regulator in 2003 and 2nd created in 2004 mobile in 2004. 2003 (mobile opened earlier)

Numerous licenses being issued

2001

2 new mobile licenses issued


Mobile markets • Coverage: % of population that can receive signal • Penetration: % of population that are actually subscribing • Effective penetration: % of population that subscribe adjusted for coverage • End 2002: All except Mauritius with one operator • Bottlenecks: Coverage (Maldives & Fiji), Pricing (St. Lucia), Regulatory (Mauritius (RPP)) • Moral: Coverage important


Mauritius missed opportunity Telephone subscribers per 100 inhabitants

May ’89: Emtel launches first mobile network in Southern Hemisphere. Receiving Party Pays.

Nov. ’99: Prepaid launched Mar ’96: Cellplus enters market

Moral: Competition without regulatory oversight does not always deliver expected benefits


Maldives Mobile subscribers per 100 inhabitants

1997: Analogue mobile launched

1999: Conversion to GSM

2001: Prepaid launched

Moral: Monopoly can generate high growth when aligned with government objectives


Fiji Telephone subscribers per 100 inhabitants

1994: GSM launched

1999: Prepaid launched

Moral: Right technology alone not sufficient


St. Lucia’s mobile history Telephone subscribers per 100 inhabitants 1992: Analogue AMPS launched as Boatphone. 1995: Primarily 300 aimed at land marine market. clients Receiving & 2 cell Party Pays sites (RPP).

1999: Prepaid & digital TDMA launched. 17 cell sites.

Moral: 2 is good, but 3 even better!

2002: CPP & SMS introduced. 2 new licenses awarded. C&W begins to subsidize handsets and other promotions. 27 cell sites

2003: Digicel & AT&T enter with GSM. C&W launches GSM. All launch GPRS.


St. Lucia mobile scene


ECTEL • East Caribbean Telecommunication Authority (ECTEL) • Regional “regulator” • Negotiate on behalf of member countries • Achieved early termination of C&W monopoly • Facilitated mobile competition through regional licensing • Moral: A regional telecom authority can have more impact on negotiations with incumbents and attracting investment than a single small country


Regional synergy, fibre cable • Digicel (St. Lucia) runs roaming operations from Jamaica • C&W (St. Lucia) runs Internet gateway from Antigua • Vodafone (Fiji) runs billing from Australia • Moral: Small market more attractive if investor has other operations in region and linked by fibre optic


Years after launch Mobile subscribers per 100 inhabitants

Moral: Act sooner to create pro-growth environment.


Tourism & telecoms • Tourism major industry • Makes telecom more attractive because creates larger ‘virtual’ market • Roaming growing source of revenue. Roamers pay much more. • Roaming agreements: Mauritius: 236 operators, 104 countries o Maldives: 95 operators, 50 countries o Fiji: 73 operators o St. Lucia: 68 operators o

Moral: Factor tourism into telecoms.


Mobile technology • 2.5 / 3G important for data applications • MMS postcards could turn into major tourist application • WiFi also relevant • Moral: Keep up with technology


Summary • St. Lucia dramatically shows impact of mobile competition, particularly entry of 3rd operator • Mauritius has lost its early lead in mobile due to competitive constraints, inability to keep up with technology and RPP • Maldives proves exception to rule with reasonable penetration & coverage despite monopoly and difficult geographical situation • Fiji has done less well: Low coverage and penetration; high tariffs • Moral: Align telecom goals with national goals


Message for incumbents • Justification for monopoly harder and harder to defend; better to get on board now • Technology evolution important for protecting market share • Market is bigger than thought; incumbent benefits from advertising and interconnection • Cooperate regionally with concrete objectives (e.g., fibre optic cable)


Further research • • • •

Tourism and telecoms Competition impact Data applications Impact of regional approach


Digital Access Index (DAI)


Complete case studies for Fiji, Maldives, Mauritius & St. Lucia to be available at: http://www.itu.int/ITU-D/ict/cs


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