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MSC CRUISES
mscbook.com WOULD YOU LIKE TO GROW WITH MSC CRUISES?
TRADE SUPPORT GUIDE

THE SMART WAY TO BOOK

MSC BOOK is the Agent Portal for MSC Cruises and the smart way to book your clients cruises. It is easy to sign up and access pricing, itineraries and make bookings. MSC Book allows you as the agent to BOOK, MANAGE and find marketing support as well. REGISTER NOW at mscbook.com

BOOK MANAGE GET SUPPORT

View available cabins and pricing for each MSC Cruise via our reservations system. Book online and receive confirmation by email. Book prepaid packages for your clients.

Modify current bookings within the standard booking guidelines. Check your booking status, as well as payment balance. Manage and book your agency's group inventory. Access the MSC Masters e-learning platform.

A WORLD OF PRIVILEGES FOR OUR LOYAL GUESTS.

Being an MSC Voyagers Club member means entering a world of privileges! Advise your clients to join for free and start enjoying special benefits before, during and after their cruise!

They only need one booking to start benefiting from our exceptional rewards, including a 5% discount on any booking! Each time they cruise with us, they will earn points to upgrade their membership level.

Find marketing materials and tools such as maps, technical sheets, videos, FAQs. Find all information about the cruise and adds-on.

Receive support from our Contact Centre:

AU 1300 028 502

NZ 0508 4278 473

Sign up your clients now so they benefit from all club privileges including Voyagers Exclusives!

MEMBERSHIP LEVELS

There are five membership levels to progress through: Welcome, Classic, Silver, Gold and Diamond.

Want to know more about this exciting program? Scan this QR Code

Are your clients members of another loyalty programme? No problem!

With MSC it's the love of the voyage that counts. Thanks to our Status Match programme, they can enjoy equivalent or greater privileges. Status Match today!

DISCOVER |  MSC CRUISES TRADE SUPPORT GUIDE
2 For questions or queries about MSC BOOK or MSC Masters in the first instance please email: marketing@msccruises.com.au

BECOMING AN EXPERT

Register for our interactive e-learning programme: MSC Masters Available on MSC Book, the programme will improve your knowledge of MSC Cruises:

ONLINE MODULES 360° VIRTUAL SHIP

Multiple online modules giving insights on features, destinations, onboard experiences, MSC Book and more

State-of-the-art 360° virtual ship tours for an immersive experience

CONTACT US

The opportunity to get in touch with your MSC sales contact

• Complete the course and become an MSC Masters Graduate

• Receive a Diploma

• Be rewarded with a suite of benefits

OUR MSC VOYAGERS CLUB MEMBERS HAVE THE WHOLE WORLD TO LOOK FORWARD TO

As an MSC Voyagers Club member, your clients will no longer be limited to offers on just a selection of cruises. With our new Voyagers Exclusives promotion, we are offering discounts across all our world departures*. The earlier they book, greater the benefits!

LESS THAN 6 MONTHS TO CRUISE DEPARTURE

FROM 6 UP TO 9 MONTHS TO CRUISE DEPARTURE

FROM 9 UP TO 12 MONTHS TO CRUISE DEPARTURE

MORE THAN 12 MONTHS TO CRUISE DEPARTURE

5% MSC Voyagers Club year-round discount

5%+5% discount

5%+5% discount and 50€/USD onboard credit (for Silver, Gold, Diamond Members)

5%+5% discount, 50€/USD onboard credit (for Silver, Gold, Diamond Members), and Double points

*The offer can be applied on any cruise departure (MSC World Cruise excluded) and is combined with the 5% MSC Voyagers Club discount. The onboard credit and double points benefits will apply based on the guest membership level and the time of booking.
DISCOVER |  MSC CRUISES TRADE SUPPORT GUIDE Discover more on mscbook.com 3 DISCOVER |  MSC CRUISES TRADE SUPPORT GUIDE
Discover more on: mscfoundation.org mscbook.com 08_2023 AUS Want to know more? Scan this QR Code Scan QR code to follow our trade Facebook page YOUR SUPPORT TEAM & HOW TO CONTACT US NSW, ACT & WA Bronwyn Knight Business Development Manager Bronwyn.Knight@msccruises.com.au VIC, SA, TAS Brenton Reidy Business Development Manager Brenton.Reidy@msccruises.com.au MSC RESERVATIONS AU: 1300 028 502 / NZ: 0508 4278 473 reservations@msccruises.com.au MSC ACCOUNTS DEPARTMENT accounts@msccruises.com.au MARKETING SUPPORT marketing@msccruises.com.au QLD, NT & NZ
Morgan Business Development Manager
Devries
Sales Manager
Shannon
Shannon.Morgan@msccruises.com.au Brigita
Senior
Brigita.Devries@msccruises.com.au

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