Lake Mac Holiday Parks chose accessibility and inclusivity By Mandy Clarke, Editor
Lake Mac Holiday Parks recently installed inclusive new tourism cabins at three of its holiday parks. The thoughtful project was undertaken and recently completed at Belmont Lakeside Holiday Park, Blacksmiths Beachside Holiday Park, and Swansea Lakeside Holiday Park, all in the Lake Macquarie region. The team behind the groundbreaking refurbishment took part in a ‘day in a wheelchair’ experience, inclusive tourism training, and worked with the council’s ageing and disability committee to better understand needs and challenges so they could work towards delivering a seamless experience for more guests. The end-result is that the parks now have a stunning range of cleverly designed accessible cabins to create a more enjoyable stay for guests with a disability. The parks have also installed more inclusive facilities, such as a pool hoist and wheelchair-friendly picnic tables. Talking about the new cabins, Lake Mac Holiday Parks coordinator Garry Ellem, said: “The cabins are designed to align with the inclusive tourism market, and we aim to truly
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AccomNews - Spring 2020
We have created a new standard in accommodation for inclusive tourism
cater for customers that utilise a wheelchair. However, we also expanded the options and flexibility to meet the needs of other customers including those who use wheely walkers,
fully cater for those customers with additional requirements and not just the main bedroom, which has been the traditional point of view.”
walking sticks or crutches, and even families with prams that need additional features.
Indeed, careful thought and consideration has gone into every aspect of these cabins. From the bottom up, inside, and out, these cabins have been designed to consider functionality, efficiency, and accessibility to a wonderful Aussie park holiday.
“Moreover, we designed our cabins so that both bedrooms
The guest experience begins outside, Garry explains, so
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