AccomNews, Spring 2020

Page 36

Paradise Resort:

A cruise ship on land

“We are marketing it as a cruise ship on land and because cruise ships aren’t operating, we also plan to get the cruise ship business as well.”

By Mandy Clarke, Editor

Dr Jerry Schwartz, the flamboyant Sydney doctor who is Australia's biggest private owner of hotels, is convinced the Gold Coast will remain the playground of Australia and that his newest acquisition there is primed for a post-COVID bonanza. Last year, Dr Schwartz paid $43 million to rescue the 360-room Paradise Resort from potential liquidation under the insolvent Ralan Group and announced he would invest more than $12 million in the first two years alone to ensure the Surfers Paradise property remained what he calls “Australia’s favourite family resort”. Despite a lack of cashflow during the pandemic, as occupancy rates fell to 10 percent across his portfolio, he celebrated the grand relaunch of the Paradise Resort on 29 February, 2020 by cutting a ceremonial ribbon alongside the Queensland Minister for Tourism, Kate Jones and promptly jumping into the swimming pool.

36

AccomNews - Spring 2020

He said the Paradise Resort was “always the number one kids’ hotel but it had been getting really tired, not just the kid’s facilities but the rooms”. “People would think twice [about staying there] because the rooms were shabby, and it was almost like camping.”

Kate Jones and Dr Jerry Schwartz

The addition of the Paradise Resort to Dr Schwartz’s portfolio brings his holdings to 15 hotels across Australia, ranging in size from the 88room Novotel in Newcastle to the 590-room Sofitel in Sydney’s Darling Harbour. His family company controls more than 4000 hotel rooms, and he says despite the damage done by COVID to the accommodation industry, the Paradise Resort is

ready to reap the benefits in a post-pandemic holiday boom. “I think that because of COVID [the Paradise Resort] is actually going to do fantastically well,’’ Dr Schwartz told Accom News. “The Gold Coast has always been Australia’s playground and this resort is a place purely for leisure – it hasn’t got any corporate business which is affected by COVID.

REFURBISHMENT

Stage 1 of the resort’s renovation was “the most important to get the hotel open again and to do the things that you would have had great difficulty doing if the hotel was operating. “What we have done is totally strip the reception area, totally stripped all the food and beverage areas and stripped the kitchen. “That will make a terrific difference. We are getting really good feedback from all the guests now. They come in and they go `WOW’. “We have also spruced up all of the rooms as well as totally stripping 66 of them. www.accomnews.com.au


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Articles inside

Reinvent the welcome experience with self-check-in

7min
pages 72-76

Less contact,but stronger relationships

5min
pages 70-71

Quarantine sparks rise in pre-packaged hotel meal options

5min
pages 68-69

Executive Housekeeper Nadia Moriconi: From Brazil to Sofitel Sydney Wentworth

22min
pages 62-67

Smells like ‘Straya: Why BBQ facilities make all the difference

12min
pages 48-51

Putting hotel security in focus

6min
pages 52-53

Executive Housekeeper Maureen Jolowicz: Leadership and passion are keys to success

1min
pages 60-61

Is clean bedding the new green bedding?

4min
pages 58-59

COVID clean: Learning to suck it up

4min
pages 56-57

The magic of hard work

12min
pages 40-43

Waterparks whet appetite for summer holidays

7min
pages 44-47

A cruise ship on land

12min
pages 36-39

Lake Mac Holiday Parks chose accessibility and inclusivity

8min
pages 32-35

Exclusive: The man steering iconic Brisbane hotel through pandemic waters

6min
pages 12-13

COVID furnishes an opportunity for change

6min
pages 28-31

Op-Ed: Building confidence in a recession

4min
page 14

Crowne Plaza Sydney Darling Harbour: Connecting tech, community, and futuristic design

7min
pages 18-21

ATHOC Voice: Millions pre-booked & waiting to be spent on domestic tourism

3min
page 11

Front Desk

1min
page 5

AHA Voice: Why the government needs to freeze Fringe Benefit Tax

3min
page 10
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