Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 1
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 2
ACCESSIBILITY Contents GENERAL INFORMATION............................................................................................................... 4 FREE ENTRY ............................................................................................................................... 4 INFORMATION DESK ................................................................................................................. 4 LOCKERS 5 WIFI 5 RESTING AREAS 6 PHYSICAL ACCESSIBILITY ............................................................................................................... 7 STREET ACCESS.......................................................................................................................... 7 LIFT ............................................................................................................................................ 8 TOILET FACILITIES 9 BABY CHANGING TABLE 10 STOOL CHAIRS 11 VISUAL ACCESSIBILITY 12 HEARING ACCESSIBILITY.............................................................................................................. 14 INTELLECTUAL ACCESSIBILITY...................................................................................................... 17 SUGGESTIONS OR IDEAS ............................................................................................................. 18 CONTACT DETAILS 18
GERNIKA PEACE MUSEUM
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 3
on a continuous improvement
We are working
plan to ensure full access to the museum for everyone.
can
us
the Education Department at hezkuntza.museoa@gernika-lumo.net or give us a call: +34 94 627
13.
If you have any questions or needs during your visit, speak to a member of our team. They’re happy to help. You
reach
by emailing
02
As of today, the Museum's accessibility status is as follows:
GENERAL INFORMATION
FREE ENTRY
People with an accredited disability have free entry (€0) to the museum.
INFORMATION DESK
In the entrance hall there is an information desk where the staff provides information on all the museum's services, spaces and programme. The counter has an adapted area.
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 4
LOCKERS
The locker service
located in the shop, where backpacks and other items can be stored.
We offer groups the option of storing the bags or backpacks they bring in lockers or chests in the same space.
WIFI
We offer free wifi without password.
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 5
is
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 6 RESTING AREAS On each floor there is a seating area with benches. Entrance hall 1st floor 2nd floor Temporary exhibition (basement)
PHYSICAL ACCESSIBILITY
All rooms (except the didactic classroom) are fully accessible.
STREET ACCESS
The main entrance to the museum is via stairs. Handrails are installed to assist in ascending the steps. There is an accessible entrance located on Artekale Street. It is accessible via a lift.
All of the museum's circulation areas, however, are accessible.
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 7
Main entrance
Main exit
We have a lift with capacity for 4 people with numbering and a visual and Braille directory, but there are no sound indications.
The lift to the Museum is located in Artekalea Street. The telephone number to be called is indicated so that the museum staff can open it to the outside.
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 8 LIFT
There
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 9
FACILITIES
TOILET
are accessible toilets on the reception floor and in the temporary exhibition (basement) with washbasins in
Toilet in the basement (temporary exhibition)
on the reception floor
both.
Toilet
BABY CHANGING TABLE
The adapted toilet in the shop has a baby changing table, a nappy bin and a sink in the front room.
WHEELCHAIRS
Wheelchairs are available in the reception for people who are tired.
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 10
STOOL CHAIRS
Folding stool chairs are available for use during the tour at the reception, on the 1st floor and on the 2nd floor.
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 11
Entrance
hall 1st floor 2nd floor
VISUAL ACCESSIBILITY
We are currently working on removing sensory barriers in the museum.
The permanent exhibition has several rooms with glass panels, so the contrast may be insufficient or reflections may occur.
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 12
History room (1st floor)
Human Rights room (2nd floor)
One room on the 1st floor (History room) has a glass floor and the contrast may be insufficient or reflections may occur.
There are railings around the perimeter of the History room (1st floor).
Assistance dogs are welcome.
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 13
HEARING ACCESSIBILITY
To make the museum's first audiovisual, "Begoña’s house", more accessible, we offer a transcription of the full text in video in 6 languages.
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 14
Entrance to “Begoña’s house”
At the entrance of the audiovisual room there are QR codes that redirect to the videos of the transcriptions.
The videos are hosted here:
• English:
https://www.youtube.com/watch?v=gCQ1Abxy3Js
• Spanish:
https://www.youtube.com/watch?v=Bi8arwLL2Jg
• Basque:
https://www.youtube.com/watch?v=3QWjHg85PHw
• French:
https://www.youtube.com/watch?v=AHLW2BILgw4
• Japanese:
https://www.youtube.com/watch?v=QO9jfI5GBdM
• German:
https://www.youtube.com/watch?v=UFaem_0HpmY
The other two audiovisuals are subtitled: the one called In Memoriam is located at the end of the first floor; the second, the testimonies, is located on the second floor. The latter offers subtitles in Basque and Spanish or English and French, depending on when you enter the room, as the video is looped.
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika
48300
Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 15
Foru plaza, 1.
Gernika-Lumo (Bizkaia.
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 16 In Memoriam (1st floor) Testimonies (2nd floor)
INTELLECTUAL ACCESSIBILITY
The museum route is marked with yellow arrows and the exit with black arrows.
The first audiovisual (Begoña's house) is completely closed, which can cause the sensation of claustrophobia.
Audiovisual: Begoña's house
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 17
SUGGESTIONS OR IDEAS
Do you have suggestions for ways of improving access to the Gernika Peace Museum? We’d love to hear from you. You can reach us by emailing the Education Department at hezkuntza.museoa@gernika-lumo.net or give us a call: +34 94 627 02 13.
CONTACT DETAILS
Gernika Peace Museum
Foru plaza, 1 48300 Gernika-Lumo (Bizkaia)
Fixed tel. and WhatsApp number: 94 627 0213
museoa@gernika-lumo.net
www.museodelapaz.org
Updated on 28 August 2023. GernikakoBakearenMuseoaFundazioa//FundaciónMuseodelaPazdeGernikaGernikaPeaceMuseum//MuséedelaPaixdeGernika Foru plaza, 1. 48300 Gernika-Lumo (Bizkaia. Euskadi) Tel: + 34 946270213 E-mail: museoa@gernika-lumo.net 18