2014 MSA Conference & Expo Program Book & Expo Guide

MSA 2014: EXTENDING THE EXPERIENCE 59TH MSA RETAIL CONFERENCE & EXPO HOUSTON, TEXAS | APRIL 11−14, 2014 www.MSAmeeting.org

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THERE’S AN APP FOR THAT! DOWNLOAD THE MSA CONFERENCE APP. See page 13 for details.

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AMERICANA SOUVENIRS & GIFTS Full line in house sublimation capabilities!

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1,000s of titles on the topics your museum is looking for...and many you didn’t know you were looking for.

BOOTH #610 Visit us at MSA Expo to learn more about our museum partnerships.

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Solmate Socks are a top selling item at many museum stores, gift shops, and galleries nation-wide. These whimsical, multi-patterned, and vibrant mismatched socks are available for adults, children, and babies.

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802-765-4177 wholesale@socklady.com www.socklady.com/msa

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Yee-Haw!

KICK UP YOUR HEELS IN HOUSTON

By Andrea Miller

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ome to a respected and energetic cultural arts scene, celebrated restaurants featuring flavors from 35 countries, world-renowned theater groups and the brains behind U.S. space exploration, Houston is a diverse metropolis brimming with personality.

With a revitalized downtown and expanded meeting facilities, Houston offers a cosmopolitan setting. As an added bonus for our nonprofit retail industry, the convenient METRORail connects downtown with the Museum District and Reliant Park, making it easy to travel within the city.

With nearly 21,000 concerts, plays, exhibitions and other arts programs presented in Houston annually, residents and visitors have access to a wide variety of cultural programs. On any given night, it’s a safe bet that there’s a show somewhere in Houston’s Theater District. More than two million people visit the downtown area each year to attend one of the city’s worldclass performances. The 17-block area is home to Houston’s year-round resident companies, including the symphony, opera, drama and ballet.

Houston is home to 90 consulates—the third-largest consular corps in the nation. Houston radiates with diversity, giving the city one of the most vivid cultural scenes in the country. Project Row Houses, The Ensemble Theatre and The Buffalo Soldiers National Museum are all devoted to showcasing African-American history and culture in the community.

Talento Bilingue de Houston is one of the largest Latino cultural centers in the United States, and the Chinatown area showcases Houston’s growing Asian community.

And were you wondering about good eats? Houston’s restaurant scene is as ethnically diverse as its four million residents. ForbesTraveler.com ranked Houston as one of the best restaurant cities in America. The city is jam-packed with more than 8,000 tempting eateries that feature culinary flavors from more than 35 countries.

Fast track your way through Houston’s top five mustsee attractions, like Space Center Houston, the Downtown Aquarium and the Museum of Fine Arts, with an oh-so-helpful CityPASS. Offering discounted admission to a diverse mix of attractions, plus helpful hints and reviews, CityPASS is your passport to fun.

Houston Center for Contemporary Craft

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You’ll want to make sure to visit these MSA member institutions.* Many store managers have graciously offered a discount to the MSA community. You’ll just need to present a business card or your MSA attendee badge.

CONTEMPORARY ARTS MUSEUM HOUSTON

5216 Montrose Blvd.

Houston, TX 77006-6598 (713) 284-8250 www.camh.org Offering a 20% store discount to MSA attendees.

What to see: The Contemporary Arts Museum Houston (CAMH) is a non-collecting institution dedicated to presenting the best and most exciting international, national and regional art. Through dynamic exhibitions accompanied by scholarly publications and accessible educational programs, the museum reaches out to local, regional, national and international audiences of various ages. On view at CAMH is a video installation by English-born, Mexican-based artist Melanie Smith, who represented her adopted country at the 2011 Venice Biennale.

HOLOCAUST MUSEUM HOUSTON

5401 Caroline St. Houston, TX 77004-6804 (713) 942-8000 www.hmh.org Offering a 15% store discount to MSA attendees.

What to see: Showing through June 15, don’t miss “The Wartime Escape: Margret and H.A. Rey’s Journey from France.” More

Contemporary Arts Museum Houston *MSA Members as of Feb. 27, 2014.

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Holocaust Museum Houston

than three generations of Americans have grown up reading the stories of an irrepressible little brown monkey known in this country as “Curious George.” But few people know about the incredible journey made by his creators, Margret and H.A. Rey, to escape the Nazi invasion of Paris at the start of World War II. In the exhibition “The Rescuers: Picturing Moral Courage,” viewers will encounter images and stories of people who engaged in rescue activities during the Holocaust and genocides in Cambodia, Bosnia and Rwanda. “The Rescuers” is based on the work of Leora Kahn, who researched and interviewed rescuers from the Holocaust and other genocides, and runs through Aug. 31.

McHorse,” the works of one of the most innovative contemporary forces in Native American pottery will be presented. Working from traditional materials and techniques, Christine Nofchissey McHorse’s vesselbased art blends the boundaries of pottery and sculpture, erasing the line between function and form. “Spectra: Work by Adrian Esparza” is a site-specific installation by El Paso native, Adrian Esparza. Through his transformation of low-cost mass-produced products, such as t-shirts, serapes and posters, Esparza combines traditional Mexican-American craft-based practices with the universal language of geometric abstraction.

MUSEUM OF FINE ARTS, HOUSTON

HOUSTON CENTER FOR CONTEMPORARY CRAFT

4848 Main St. Houston, TX 77002-9718 (713) 529-4848 www.crafthouston.org Offering a 10% store discount to MSA attendees.

What to see: Two exhibits will be open while MSA is in the city. In “Dark Light: The Micaceous Ceramics of Christine Nofchissey

1001 Bissonnet St. Houston, TX 77005 (713) 639-7300 www.mfah.org Offering a 20% store discount to MSA attendees.

What to see: The expansive exhibition “John Singer Sargent: The Watercolors” offers a once-in-a-generation opportunity to see early 20th-century watercolors by Gilded Age American master John Singer Sargent (1856– 9

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Yee-Haw!

KICK UP YOUR HEELS IN HOUSTON 1925). The more than 90 watercolors on view through May 26—depicting dazzling scenes of landscape, labor and leisure—are punctuated by selected works in oil to highlight the artist’s experimentation with a variety of techniques and effects.

NATIONAL MUSEUM OF FUNERAL HISTORY

415 Barren Springs Dr. Houston, TX 77090-5918 (281) 876-3063 www.nmfh.org Offering a store discount of 20% off one item or 10% off entire purchase to MSA attendees.

What to see: The National Museum of Funeral History houses the country’s largest collection of funeral service artifacts and features renowned exhibits on one of man’s oldest cultural customs. Come discover the mourning rituals of ancient civilizations, see up-close the authentic items used in the funerals of U.S. presidents and popes, and explore the rich heritage of the industry which cares for the dead.

memorabilia in the world. The museum’s permanent exhibits include themes covering the Revolutionary War, Civil War, World Wars I and II, women in the military, chaplains in military, the modern day Buffalo Soldiers (NASA astronauts), and much more.

CHILDREN’S MUSEUM OF HOUSTON

The Health Museum

THE HEALTH MUSEUM

1515 Hermann Dr. Houston, TX 77004-7126 (713) 521-1515 www.mhms.org Offering $1 off general admission, good for up to four tickets and $2 off one item priced at $4.99 or more in the Amazing Body Store. Not valid with any other offer.

What to see: Discover the mysterious world of organisms that sustain life and those that threaten our health and even our existence in the exhibit “Microbes: Invisible Invaders…

Amazing Allies” on view through May 4.

Learn how harmful microbes have affected history. See how the discovery of things like penicillin has helped to end mass viral breakouts. Discover how your body houses thousands of healthy microbes on your hair, skin and even mucous!

1500 Binz Houston, TX 77004-7112 (713) 522-1138 www.cmhouston.org Offering a 20% store discount to MSA attendees.

What to see: More than 14 pulsating exhibits make the Children’s Museum of Houston one of the top rated in the country and No. 1 by Parents magazine. Step into “Invention Convention” workshop and use your imagination to create, concoct and construct contraptions. Climb a 35-foot-tall PowerTower in “PowerPlay” and put your body through nonstop physical challenges. Engage in ecological studies and explore environmental issues at “EcoStation.” Packed with daily activities and invigorating performances, it’s the place where minds come out to play!

Children’s Museum of Houston

BUFFALO SOLDIERS NATIONAL MUSEUM

Museum of Fine Arts, Houston

3816 Caroline Houston, TX 77004-3912 (713) 942-8920 www.buffalosoldiermuseum.com Offering a 10% store discount to MSA attendees.

What to see: The mission of the Buffalo Soldiers National Museum (BSNM) is to educate, preserve, promote and perpetuate the history, tradition and outstanding contributions of the Buffalo Soldier. It now boasts the largest collection of African American military

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TICKET

2014 MSA RETAIL CONFERENCE & EXPO, HOUSTON

SCHEDULE-AT-A-GLANCE THURSDAY, APRIL 10 12−6 p.m.

FRIDAY, APRIL 11 7 a.m.–8 p.m.

(subject to change)

Ticketed Event

Human Resources

Merchandise Planning

Communications

Business Relations

Strategic Management

Financial Management

Customer Relations

Operations

(pre-registration required)

Registration Open | Convention Center—Level 3 Foyer Registration Open | Convention Center—Level 3 Foyer

7:30–8:30 a.m.

Breakfast Available | Hilton—3rd Floor

8 a.m.–3 p.m.

MSA Nonprofit Retail Boot Camp

9 a.m.–3 p.m.

Houston Museums Excursion

1:30–2:30 p.m.

Exhibitor Advisory Meeting | Convention Center—Room 360B

3–4 p.m.

Opening Reception Hosted by MSA Southwest Central Chapter | Convention Center—Expo Hall B3

4–8 p.m.

Expo Open | Convention Center—Expo Hall B3

5–6:30 p.m.

SATURDAY, APRIL 12 6:30 a.m.–6 p.m.

Product Development Gallery—Selling Time | Convention Center—Expo Hall B3

7–7:45 a.m.

Breakfast Available | Hilton—Grand Ballroom Foyer

8 –9 a.m.

Opening Keynote: Integrating the Museum Experience | Convention Center—Grand Ballroom A

9 a.m.–6 p.m.

Expo Open | Convention Center—Expo Hall B3

10–11 a.m.

Product Development Gallery—Selling Time | Convention Center—Expo Hall B3

11 a.m.–6 p.m.

Silent Auction—Bidding Opens | Convention Center—Room 360D

5–6 p.m.

SUNDAY, APRIL 13 6:30 a.m.–6 p.m.

Product Development Gallery—Selling Time | Convention Center—Expo Hall B3 Registration Open | Hilton—3rd Floor

7–8:30 a.m.

Breakfast Available | Hilton—Grand Ballroom Foyer

7 a.m.–1:45 p.m.

Silent Auction Bidding | Hilton—Room 330

7:30–8:30 a.m.

Discussion Groups | Hilton—Grand Ballroom G-I

TICKET

Registration Open | Convention Center—Level 3 Foyer

9–10:15 a.m.

10:15–10:45 a.m.

10:45–11:45 a.m.

| Convention Center—Room 360F

TICKET

Workshop: Creating a Comprehensive Business Plan Hilton—Grand Ballroom A/B

3-D Printing: How Will it Impact my Store?

Hilton—Grand Ballroom B

One Big Museum: Making Yourself a Seat at the Table Hilton—Grand Ballroom D

Pricing Strategies for Maximizing Profits Hilton—Grand Ballroom C

Morning Break | Hilton—Grand Ballroom Foyer A “Bookish” Conversation Hilton—Grand Ballroom C

Copyright Considerations Hilton—Grand Ballroom A

Product Development: Watch it Live!

Hilton—Grand Ballroom D

New Developments in Pointof-Sale Systems Hilton—Grand Ballroom C

Aligning the Museum Store and CFO Office Hilton—Grand Ballroom A

Increase Profit With Inventory Control Hilton—Grand Ballroom B

More Than a $1: Benefits of Engaging With Kids in Museum Stores Hilton—Grand Ballroom A

12–1:30 p.m.

Membership & Awards Meeting With Lunch | Hilton—Grand Ballroom G-I

1:45–2:45 p.m.

Sharing Solutions From the Field Hilton—Grand Ballroom D

2:45–3:15 p.m.

Afternoon Break | Hilton—Grand Ballroom Foyer

3:15–4:30 p.m.

Are You Getting in Your Own Way? Hilton—Grand Ballroom D

4:30–5 p.m.

Connecting the Dots: Your Daily Session Summary | Hilton—Grand Ballroom G

6–8:30 p.m.

MONDAY, APRIL 14 8 a.m.–1 p.m.

Networking Reception | Museum of Fine Arts, Houston and Contemporary Arts Museum Houston

8:30–9:30 a.m.

Breakfast Available | Hilton—Grand Ballroom Foyer

9–10:30 a.m.

MSA Leadership Series: Enhancing Your Emotional Quotient (Invitation Only) Hilton—Grand Ballroom B

I’m a Fan of Following: Facebook & Pinterest Optimization Hilton—Grand Ballroom A

Leaving the Nest (Temporarily) Hilton—Grand Ballroom C

10:45 a.m.–12 p.m.

Moving Your Volunteer Program From Good to Great!

Hilton—Grand Ballroom B

Sourcing Locally: Pluses, Minuses—and Methods!

Hilton—Grand Ballroom C

Retailers as Storytellers Hilton—Grand Ballroom A

12:15–1:45 p.m.

Closing Keynote Luncheon: Secret Tech Weapons for Museum Store Staff | Hilton—Grand Ballroom DE

Adapting Technologies to the Museum Store Environment Hilton—Grand Ballroom B So, You Think You Know UBIT? Hilton—Grand Ballroom C

Registration Open | Hilton—3rd Floor

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Welcome to the 59th MSA Retail Conference & Expo!

TABLE OF CONTENTS

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Yee-Haw! Kick Up Your Heels in Houston..............8

ello Houston and hello to a new day at MSA. As all of us work on extending the experience for visitors to the many and diverse institutions we represent, MSA is at work creating a unique experience for its members, affiliates and other stakeholders with which it is connected.

If it’s your first MSA Conference, you’re in for a real treat. If you’ve been before, you’ll notice some changes: • First time ever for you to earn credits toward a Knowledge Standards Certificate in Financial Management and Merchandise Planning.

• First time ever for us to host a silent auction with a portion of the proceeds going back to our host chapter—MSA Southwest Central.

• First time ever that a party opens the Expo—with food, lots of food. (And a lot of food throughout the three days we’re together!)

And have you noticed that new MSA logo—it’s all about the new MSA! The Education Advisory Group (EAG) pushed hard this year to up the ante on the session content. And along the way the EAG members incorporated all sorts of adult learning concepts in everything from the room arrangements to working with the speakers to facilitate peer-to-peer conversations—as well as providing times when we can share with each other what we hope to learn and debrief on what we have already learned. Thank you!

I encourage our vendors to take advantage of those sessions that were designed with their needs in mind. And don’t forget, you’re welcome at all of the networking events. This is your time to establish long-lasting relationships with the museums you support with your business.

There is a lot more to see and do with the new MSA here in Houston. I’d really appreciate it if you checked out the changes going on throughout the whole association.

Change is part of the MSA vibe right now. We’re trying new things to make the organization a better fit and a better value for the members and vendor affiliates it serves. The board members are happy to talk with you about those changes; the staff members (love those purple shirts!) may stop you in the hallways. They’re so excited to tell you about all the things they have in the works.

Have fun! Spread the word! It’s a new day at MSA!

Stacey Stachow MSA Board President

Schedule-At-A-Glance..........................................11 General Information..............................................13 Expo Passport........................................................13 MSA Board of Directors........................................14 MSA Volunteers....................................................14 Speakers & Panelists............................................15 MSA Certificate Program......................................16 Regional Education...............................................16 Tote Bag Inserts....................................................16 Sponsors & In-Kind Donors...................................17 The MSA Memorial Scholarship..........................18 MSA Antitrust Policy............................................19 Knowledge Standards...........................................19 Silent Auction Donors...........................................20 George R. Brown Convention Center Map...........21 Hilton Americas – Houston Meeting Areas.........22 Detailed Agenda...................................................23 MSA Bookstore.....................................................28 Expo Floor Plan......................................................29 Buyer’s Choice Award Finalists.............................30 Exhibitors in Alphabetical Order...........................31 Exhibitors by Product Category.............................38 List of Attendees...................................................40 Vendor Focus.........................................................44 Special Products by Category...............................46

Mark your calendar!

60TH MSA RETAIL CONFERENCE & EXPO Hartford, Conn.

April 17–20, 2015

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GENERAL INFORMATION BADGES

Badges are required for admittance to all education sessions, social events, wholesale markets and the MSA membership meeting.

Replacement badges are available for $25 at the registration desk.

SESSION HANDOUTS

Session content can be accessed through May 30, 2014, at www.MSAmeeting.org.

EXPO

As a matter of professional courtesy, attendees are asked not to shop for personal gifts at the wholesale markets.

LOCATION OF MEETINGS AND EVENTS

EXPO PASSPORT

NO-SMOKING POLICY

Smoking is not permitted in meeting rooms, the expo or anywhere within the George R. Brown Convention Center or the Hilton Americas Hotel.

IMPORTANT ADDRESSES AND PHONE NUMBERS HILTON AMERICAS – HOUSTON 1600 Lamar St. Houston, TX 77010 (713) 739-8000 GEORGE R. BROWN CONVENTION CENTER 1011 Avenida De Las Americas Houston, TX 77010 (713) 853-8000

Unless otherwise noted, conference sessions, events and the expo take place at the George R. Brown Convention Center and Hilton Americas Hotel. Please refer to the Schedule-At-A-Glance for room locations. For your convenience, the convention center and hotel floor plans can be found on pages 21-22.

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in a conference registration to the 2015 MSA Conference & Expo in Hartford, Conn., plus one night’s lodging at the conference hotel!

Visit each of the 15 sponsors on the expo floor to have your passport signed and then drop your completed passport, including your name and contact information, into the drawing bin located just inside the expo hall by 6 p.m. Saturday, April 12.

The drawing will be held on Sunday, April 13, at the Membership & Awards Meeting With Lunch. You MUST be present to win.

One passport per attendee. (Replacement passports cannot be issued.)

PASSPORT SPONSORS COMPANY

MSA 2014 Mobile App!

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ownload MSA’s free mobile app to your iPhone, iPad, Android or Blackberry device and participate on a whole new level!

Once installed, you’ll have instant access to awesome features, like: • The full event schedule • A calendar you can customize • List of attendees • Real-time updates on Twitter at #MRCE2014 • Detailed information about speakers, exhibitors and sponsors • Notifications of important updates and more!

BOOTH#

Alegreea Imports..................................... 424 Allport Editions Greeting Cards .............. 620 AmuseMints, LLC .................................... 719 APG Books and Gifts ............................... 645 Design Master Associates ...................... 222 Eagle and Gryphon Games ...................... 225 Kamibashi Asian Art ............................... 226 Lanart Alpaca Products ........................... 324 Makit Products ........................................ 146 Meredith Strauss .................................... 643 Nomad Imports Collection ...................... 642 Pure West / Pure Vintage ....................... 734 Safari Ltd. ................................................ 504 Spicer Bags ............................................. 644 Stewart / Stand....................................... 411

Ready to get started? If you use Apple or Android, you can also search for “MSA 2014” in the iTunes or Google Play Stores.

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MSA BOARD OF DIRECTORS PRESIDENT

Stacey Stachow Wadsworth Atheneum Museum of Art Hartford, Conn.

MSA VOLUNTEERS Thanks to the following MSA member volunteers for their generous service during the past year!

CHAPTER OFFICERS FLORIDA President Kathryn Rush Harn Museum of Art Gainesville, Fla.

MIDWEST President Rebecca Bonham Studebaker National Museum, South Bend, Ind.

PACIFIC NORTHWEST President Mary Christensen Museum of Flight Seattle, Wash.

SOUTHWEST CENTRAL President Ellan F. Burke Mayborn Museum Complex, Waco, Texas

Barbara Lenhardt The John F. Kennedy Center for the Performing Arts Washington, D.C.

Vice President Maryann Keane Orlando Museum of Art Orlando, Fla.

Vice President Mark R. Weber Anchorage Museum at Rasmuson Center Anchorage, Alaska

Vice President Ann Miller The Briscoe Western Art Museum San Antonio, Texas

SECOND VICE PRESIDENT

Secretary Rebecca Petrie Ah-Tah-Thi-Ki Museum Clewiston, Fla.

Vice President Phil Janes Kentucky Historical Society – The Kentucky History Center, Frankfort, Ky. Secretary Karen McNeely Milwaukee Art Museum Milwaukee, Wis.

Secretary Nancy Whittaker Bellevue Arts Museum Bellevue, Wash.

Secretary Trang Tran Stark Foundation Orange, Texas

NORTH ATLANTIC President Claudia Majetich The MIT Museum Cambridge, Mass.

SOUTH ATLANTIC President Kristie Allen Birmingham Museum of Art, Birmingham, Ala.

Vice President Ione Saroyan The New-York Historical Society, New York, N.Y.

Vice President Patricia Sampson High Museum of Art Atlanta, Ga.

WESTERN President Stuart Hata de Young and Legion of Honor, Fine Arts Museums of San Francisco San Francisco, Calif.

Secretary Sally Struever Portland Museum of Art Portland, Maine

Secretary Chris Michel The National World War II Museum New Orleans, La.

FIRST VICE PRESIDENT

David Duddy deCordova Sculpture Park and Museum Lincoln, Mass.

SECRETARY

Michael Higdon National Building Museum Washington, D.C.

TREASURER

Gloria Stern Minnesota Historical Society Two Harbors, Minn.

DIRECTOR AT LARGE Mark Wiggins CIA Museum/Employee Activity Assocation McLean, Va.

DIRECTOR AT LARGE

Stuart Hata de Young and Legion of Honor, Fine Arts Museums of San Francisco San Francisco, Calif.

AFFILIATE ADVISOR

David Howell David Howell & Company Bedford Hills, N.Y.

MID-ATLANTIC President Jamie Cooper President Lincoln’s Cottage Washington, D.C. Vice President Christine Hacker Princeton University Art Museum, Princeton, N.J. Secretary Maureen P. Baughman Calvert Marine Museum Solomons, Md.

Vice President Jeannette GarbariniWalters San Francisco Symphony San Francisco, Calif.

Secretary Raymond McKenzie Asian Art Museum of San Francisco San Francisco, Calif.

2014 EDUCATION ADVISORY GROUP Andrew Andoniadis Andoniadis Retail Services Portland, Ore. Rebecca Bonham Studebaker National Museum, South Bend, Ind.

Coleen Brainerd Dallas, Texas (formerly with the Dallas Symphony Association)

Kimberlee Riley Orange County Regional History Center Orlando, Fla.

Chris Michel The National World War II Museum New Orleans, La.

Julie Steiner The Barnes Foundation Philadelphia, Pa.

2014 MEMORIAL SCHOLARSHIP AWARDS COMMITTEE Michael Balbone Pérez Art Museum Miami Miami, Fla.

Jennifer Reavey North Carolina Museum of Art, Raleigh, N.C.

Julie Steiner The Barnes Foundation Philadelphia, Pa.

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2014 MSA CONFERENCE CITY COMMITTEE Ellan Burke Mayborn Museum Complex, Waco, Texas Ande Larsen Lake Jackson Historical Association Lake Jackson, Texas Ann Miller The Briscoe Western Art Museum San Antonio, Texas

Susan Pruden Contemporary Arts Museum, Houston Houston, Texas Patricia Smith Museum of Fine Arts, Houston, Houston, Texas Trang Tran Stark Foundation Orange, Texas

2014 MSA AWARDS COMMITTEE Terry Aulisio Polk Museum of Art Lakeland, Fla.

Sally Struever Portland Museum of Art Portland, Maine

Mary Douthit Crystal Bridges Museum of American Art Bentonville, Ark.

Phil Zuckerman Applewood Books Carlisle, Mass.

2013–2014 BOARD DEVELOPMENT COMMITTEE Karen McNeely Milwaukee Art Museum Milwaukee, Wis.

Rebecca Petrie Ah-Tah-Thi-Ki Museum Clewiston, Fla.

Laura Murphy The Preservation Society of Newport County Newport, R.I.

Stacey Stachow Wadsworth Atheneum Museum of Art Hartford, Conn.

MSA BRAND TASK FORCE Stuart Hata de Young and Legion of Honor, Fine Arts Museums of San Francisco San Francisco, Calif.

David Howell David Howell & Company Bedford Hills, N.Y.

Barbara Lenhardt The John F. Kennedy Center for the Performing Arts, Washington, D.C.

CHAPTER POLICIES & PROCEDURES TASK FORCE Mary Christensen Museum of Flight Seattle, Wash.

Michael Higdon National Building Museum Washington, D.C.

Wood Huntley Museum Store Products Inc., Hackettstown, N.J.

Wendy S. Jacoby Aullwood Audubon Center and Farm, Dayton, Ohio Alice McAuliffe The Walters Art Museum Baltimore, Md.

Raymond McKenzie Asian Art Museum of San Francisco San Francisco, Calif.

Sandra McPherson Old World Artisans International Dahlonega, Ga.

Ann Miller The Briscoe Western Art Museum San Antonio, Texas

Kathryn Rush Harn Museum of Art Gainesville, Fla.

Elaine Molin Lynn Pierson Carla Roggi Kathryn Rush Kirsten Soderlind Stacey Stachow Gloria Stern Terry Tarnow

Carroll Tiernan Mark Wiggins Jocelyn Willis Janice Wrhel Karen Yeager Phil Zuckerman

Patricia Sampson High Museum of Art Atlanta, Ga.

Carroll J. Tiernan Maine Audubon Falmouth, Maine

CONFERENCE VOLUNTEERS Candace Allen Lynda Allen Mary Christensen Kandyce Douglas Mary Douthit David Duddy Kerry Eddy Heather Groff

Margene Hamilton Molly Harty Stuart Hata Michael Higdon David Howell Barbara Lenhardt Jamie McDowell Amanda Millslagle

SPEAKERS & PANELISTS Lindsay Anvik See Endless, Inc.

Ed Hennessy Leadership Call, LLC

Muffin Clark Rice University

Carla Johnson Type A Communications

Elizabeth Merritt American Alliance of Museums/ Center for the Future of Museums Tom Shay Profits Plus Solutions, Inc.

Joan Doyle doyle + associates

Angelyn Zephyr Accurate Accounting CPAs, LLC Beth Ziesenis Your Nerdy Best Friend

MSA MEMBER SPEAKERS & PANELISTS Blue Anderson Colombia River Maritime Museum

Tracy Cude Crystal Bridges Museum of American Art

Michael Guajardo Virginia Museum of Fine Arts

Keith Ostfeld Children’s Museum of Houston

Jennifer Beradino Museum of Fine Arts, Houston

Mary Douthit Crystal Bridges Museum of American Art

Carlotta Ramirez Museum of Fine Arts, Houston

Bernard Bonnet Museum of Fine Arts, Houston

David Duddy deCordova Sculpture Park and Museum

Stuart Hata de Young & Legion of Honor, Fine Arts Museums of San Francisco

Jane Brunckhorst Asian Art Museum

Stuart Gerstein Philadelphia Museum of Art

Raymond McKenzie Asian Art Museum of San Francisco

Julie Steiner The Barnes Foundation Sally Struever Portland Museum of Art

Chris Michel The National World War II Museum

MSA AFFILIATE SPEAKERS & PANELISTS Andrew Andoniadis Andoniadis Retail Services

Brian Charles TAM Retail (A Div. of Lode Data Systems Inc.)

Ari Lowenstein Unemployed Philosophers Guild

Barry Bell Found Image Press

David Graveen Popcorn Movie Poster Company

Miriam Works Works Consulting

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MSA CERTIFICATE PROGRAM REGIONAL EDUCATION

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he Museum Store Association is dedicated to your professional growth and career development, exploring the topics and issues that matter most. To meet the ever-changing needs of the nonprofit retail industry, MSA is pleased to debut a new certificate program to enhance your professional experience. MSA’s formal certificate program offers a flexible menu of coursework to meet your budget, time commitment and interests.

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ith an expanded focus on education, MSA is partnering with three regional tradeshows to bring you more opportunities for learning in more places across the country. We know many of you attend tradeshows beyond the MSA Expo, and we know you want and need more professional development. Complete your mid-year buying while expanding your nonprofit retail knowledge with highlevel instructors. These face-to-face experiences can also be used towards the certificate program.

Sign up to begin the certificate program right here in Houston or visit www.MuseumStoreAssociation.org for additional details. You also can contact Andrea Miller, Director of Learning, at (303) 504-9223 x614 or amiller@museumstoreassociation.org.

Atlanta, July

Complete the participation form and submit at the MSA registration desk to begin your path to a certificate in either Merchandise Planning or Financial Management. Two conference sessions qualify for certificate credits:

Las Vegas, July

• FINANCIAL MANAGEMENT: Sunday, April 13: Aligning the Museum Store and CFO Office • MERCHANDISE PLANNING: Monday, April 14: Leaving the Nest (Temporarily)

New York, August Individual shows offer a variety of incentives for attending. Visit www.museumstoreassociation.org for more information.

STAY CONNECTED TO MSA Get information about the 2014 Conference & Expo through your favorite social networking tools!

TOTE BAG INSERTS Your tote bag items are provided by the following companies.

(Participants as of 3/21/14)

MyMSA

COMPANY

my.museumstoreassociation.org

Use hashtag #MRCE2014 to join the discussion!

BOOTH#

Dibble & Dibble ..........................................122 Paintbrush Pencils Ghiradelli Chocolate...................................603 Chocolate International Arrivals .................................623 Metallic Appeel Pencils Village Originals .........................................700 Agate Slices White Widow .............................................544 Pins

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SPONSORS & IN-KIND DONORS MSA gratefully acknowledges the following sponsors for their support of the 59th MSA Retail Conference & Expo: PREMIER LEVEL

The Library Lounge PHAIDON PRESS Booth #415

PREFERRED LEVEL

General Conference Sponsorship SAFARI LTD. Booth #504

Networking Reception LAS VEGAS MARKET

CONTRIBUTING LEVEL

General Conference Sponsorship FOUND IMAGE PRESS Booth #631

Exhibitor Breakfast Vouchers PARTNERSHIP Booth #559

General Conference Sponsorship & Magnets POPCORN MOVIE POSTER COMPANY Booth #304

IN-KIND DONATIONS

Pens DAVID HOWELL AND COMPANY Booth #401

Volunteer Pins HOGEYE INC. Booth #118

Tote Bags VERETTA ART, INC. Booth #733

Commemorative Mugs DENEEN POTTERY Booth #604

Notebooks TRAFFIC WORKS, INC.

T-Shirts WINTER DESIGN GROUP

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THE MSA MEMORIAL SCHOLARSHIP FUND

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he MSA Memorial Scholarship Fund has enabled dozens of nonprofit retail professionals to attend the MSA Retail Conference & Expo to learn more about their trade and strengthen their skills, thereby enhancing the industry.

Originally, the scholarship was established and named in honor of Samuel Julius Greenberg, who served as director of museum shops for the Smithsonian Institution from 1982–1989. Sam believed that the MSA Retail Conference & Expo was the greatest learning opportunity for museum store managers. In memory of this exceptional man, MSA established the scholarship fund to help eligible museum store personnel attend its Conference & Expo.

In order to recognize the contributions of those MSA members we have lost over the years, the scholarship was renamed the MSA Memorial

Scholarship in 2013. Contributions made now allow the donor to make an “in memory of” donation. Scholarships are awarded annually to MSA members who demonstrate financial need and have not previously attended a Conference & Expo.

MAKE 2015 SCHOLARSHIPS POSSIBLE Help ensure that the next generation of nonprofit retail professionals gets a chance to participate in the networking, education and expo experience.

As institutions’ budgets tighten, this scholarship fund is a lifeline to our community. Don’t let that diminish; we need your contributions. Donations may be made at the MSA registration desk.

2014 Memorial Scholarship Recipients Lynda Allen James Monroe Museum and Memorial Library Fredericksburg, Va.

Kerry Eddy Sheldon Museum of Art Lincoln, Neb.

Lynn Pierson Leepa-Rattner Museum of Art Tarpon Springs, Fla.

Kandyce Douglas Washington County Museum of Fine Arts Hagerstown, Md.

Jamie McDowell Terre Haute Children’s Museum Terre Haute, Ind.

Carla Roggi Friends of Dinosaur State Park & Arboretum Rocky Hill, Conn.

A Special Thanks to These Donors to the MSA Memorial Scholarship Fund Ancestors of Dover Ltd. Bear Wallow Books Publishers Inc. Buffalo Soldiers National Museum Earth Sun Moon Trading Co. Georgia O’Keeffe Museum

Lapis Lazuli Jewelry Distributors Inc. dba Boston Exclusives The New-York Historical Society The Preservation Society of Newport County Semaki & Bird

Stewart/Stand Terry Tarnow USS Hornet Museum Vizcaya Museum Cafe & Gift Shop Wadsworth Atheneum Museum of Art

Welcome Back to Past Memorial Scholarship Recipients Jamie Cooper President Lincoln’s Cottage (A National Trust Site) Washington, D.C.

Carrie Santell USS Hornet Museum Alameda, Calif.

Raymond McKenzie Asian Art Museum of San Francisco San Francisco, Calif.

Renee Sheakoski The Butler Institute of American Art Youngstown, Ohio

Diana Weintraub Lowell Observatory Flagstaff, Ariz.

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MSA ANTITRUST POLICY

M

SA is a nonprofit association organized to advance the success of nonprofit retail and of the professionals engaged in it. MSA is committed to helping member institutions be competitive in their respective markets, fiscally responsible and, in general, assets to their institutions.

Through the MSA Retail Conference & Expo, chapter meetings, seminars and various publications, the association brings together museum representatives and vendors. The MSA Board of Directors recognizes that the association’s activities could be seen by some as an opportunity for anticompetitive conduct.

Thus, the board takes this opportunity to express its undeviating policy to comply strictly with the letter and spirit of all federal, state, applicable trade regulations and antitrust laws. Any actions of MSA or its staff, officers, directors or members that violate these regulations and laws is detrimental to the association’s interests and is unequivocally contrary to MSA policy.

The following rules apply to all MSA activities and must be observed at all MSAsponsored activities and functions under all circumstances—without exception—unless specifically noted here. To assist MSA staff members, officers and committees in recognizing situations that may raise the appearance of an antitrust problem, the board of directors has adopted this Antitrust Policy. Should questions arise as to the manner in which the antitrust laws apply to activities of MSA or any of its committees, such questions shall be directed to MSA headquarters.

GUIDELINES • MSA shall not be used for the purpose of bringing about, or attempting to bring about, any understanding or agreement—written or oral, formal or informal, express or implied—regarding prices, terms or conditions of sale, distribution, volume or customers.

• No MSA activity or communication shall include discussion—for any purpose or in

any fashion—of pricing methods or other limitations in timing, costs or volume of production or sale, or allocation of customers.

• No MSA activity or communication shall include any discussion that might be construed as an attempt to prevent any person or business entity from gaining access to any market or customer for goods or services, or to prevent any business entity from obtaining a supply of goods or otherwise purchasing goods or services freely in the market.

• MSA-sponsored activities shall not include any activity or communication, which is, or might be construed as, an agreement to refrain from purchasing any products, services or supplies from any supplier.

These rules apply to informal discussions at MSA-sponsored activities and functions as well as formal presentations and meetings. Antitrust compliance is the responsibility of every MSA member, affiliate, sponsor and staff member.

T

his year’s program was developed with input from a volunteer planning group. The sessions are based on MSA’s eight Knowledge Standards.

The Knowledge Standards highlight the core knowledge, skills and abilities needed to perform the responsibilities of a nonprofit retail professional. The application of the Knowledge Standards program at our institutions will help museum stores become a more integral part of the institution’s mission and success. Be sure to thank the 2014 Education Advisory Group (EAG) members for their tireless efforts when you see them in Houston.

Use the Knowledge Standards icons to customize your schedule so that you can focus on the sessions most applicable to the issues you face in your institution today.

Communications

Financial Management

Strategic Management

Customer Relations

Merchandise Planning

Human Resources

Business Relations

Operations

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SILENT AUCTION DONORS THE FOLLOWING COMPANIES AND INDIVIDUALS DONATED ITEMS WORTH $100 OR MORE!

Beads Afar, Susan J. Eastman

Historic Deerfield

Pomegranate Communications

Belart LLC

Indiana State Museum & Historic Sites

Popcorn Movie Poster Company & Artist Bill Healy

Briscoe Western Art Museum Store

Mayborn Museum Store

ScreenCraft Gifts

Carl Budke

David Changar

Muichic Natural Jewelry

Semaki & Bird

Museum Store Products / Fox & Chave

Solmate Socks

Nielsen Trading, Inc. & Flensted Mobiles Ltd

the Christina Collection by Beverly

The Hermitage Home of President Andrew Jackson

Nina J. Design Studios

White Widow

Winter Design Group

Nomad Imports Collection

THANKS TO THESE ADDITIONAL DONORS! Conner Prairie Interactive History Park Store Dennos Museum Store Hillwood Estate, Museum & Gardens

Kavita-Painted Silks LDS Church History Museum Pigment & Hue, Inc. Railroad Museum of Pennsylvania

Saint Louis Art Museum Terry Tarnow Unemployed Philosophers Guild

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GEORGE R. BROWN CONVENTION CENTER MAP

Silent Auction & Registration Desk

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HILTON AMERICAS – HOUSTON MEETING AREAS

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DETAILED AGENDA Agenda is subject to change. fee.

TIC KET

Event is not included in registration

THURSDAY, APRIL 10 12–6 p.m.

Registration .........................Convention Center—Level 3 Foyer

9:30–9:45 a.m.

Break 9:45–11:15 a.m.

MERCHANDISE PLANNING (PART I): Discover how to balance purchasing for your museum’s mission and market and learn about UBIT guidelines, open-to-buy planning, inventory turn rates and product development basics.

FRIDAY, APRIL 11

11:15 a.m.–12 p.m.

Lunch (provided)

7 a.m.–8 p.m.

Registration & Networking Café ................ Convention

12–1:15 p.m.

MERCHANDISE PLANNING (PART II): Unlock the secrets

7:30–8:30 a.m.

Continental Breakfast..............................Hilton—3rd Floor

to creating an engaging retail environment through visual display and design, learn about product education and selling techniques, and get practical tips on receiving and back stocking that will maximize sales.

Center—Level 3 Foyer

8 a.m.–3 p.m.

TIC KET MSA Nonprofi t Retail Boot Camp

............................................. Convention Center—Room 360F

SPEAKERS: Joan Doyle, doyle + associates, and Miriam Works, Works Consulting Lace up your boots and don your flight jacket for an action-packed session that will strengthen your retail management skills. New managers/buyers and experienced managers in need of a refresher will benefit from this thorough and dynamic pre-conference seminar, presented by two noted museum retail consultants. This one-day workshop will develop your understanding and skills with four MSA Knowledge Standards: Financial Management, Merchandise Planning, Customer Relations and Human Resources. You will leave this session with a deeper understanding of what it takes to operate a successful museum store, including industry best practices and an action plan on how to achieve business excellence in your store. You will take away a valuable workbook that includes information presented in the session along with useful planning tools, professional resources, forms and checklists for use as a successful and confident manager and buyer.

Joan Doyle will address Merchandise Planning (part one) and Financial Management, and Miriam Works will cover Merchandise Planning (part two), Customer Relations and Human Resources.

8–9:30 a.m.

FINANCIAL MANAGEMENT: Learn how to develop budgets, use performance measures to inform directions, implement inventory controls, maximize revenues and margins, and analyze and respond to financial results.

FREE EXHIBITOR BREAKFAST

E

xhibitors—make sure you stop by PartnerShip’s booth (#559) to pick up your voucher for a free breakfast! This offer is valid only on Friday, April

11, and there are a limited supply of vouchers. Visit PartnerShip early!

1:15–1:30 p.m.

Break 1:30–3 p.m.

CUSTOMER RELATIONS & HUMAN RESOURCES: Create an exceptional visitor experience through best practices in hiring, training, policy and procedure development, and building customer loyalty by exceeding visitor needs.

9 a.m.–3 p.m.

TIC KET Houston Museums Excursion SOLD OUT!

This excursion provides participants with the unique opportunity to visit some of the most respected cultural institutions in Houston. A visit to the Health Museum will kick-off our excursion. Located in the heart of the Museum District, the Health Museum is Houston’s most interactive science learning center. Store staff will provide you with their strategy for success including selling mission-related merchandise and working in partnership with your marketing department and program managers to promote the store. You will also have some time to tour the museum including The Amazing Body Pavilion, You: The Exhibit and the “Microbes: Invisible Invaders, Amazing Allies” traveling exhibit. Housed in a bright and fun building, The Children’s Museum of Houston offers a wide variety of exhibits that engage kids and drive a passion for life-long learning. You will have an opportunity to tour the museum as well as a presentation from the store staff on how they tie their merchandise to their exhibits. The 14 acres that encompass Bayou Bend Collection and Gardens were created by founder Ima Hogg, who over five decades created a series of gracious and beautiful gardens that were intended to be outdoor rooms for living and entertaining. During your visit to the shop, the philosophy behind the creation of the shop will be shared and you will learn how they have found ways to increase sales as well as encourage repeat visits from Houstonians. A visit to the Houston Center for Contemporary Craft, whose mission is to advance education about the process, product and history of craft, will complete your excursion. The Asher Gallery will provide you with first-hand knowledge of how they help support the mission of their institution 23

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by offering the opportunity to interact with and purchase art objects. During the day you will have some free time to enjoy the bountiful institutions within Houston’s Museum District. Lunch will be provided.

3–4 p.m.

Opening Reception Hosted by MSA Southwest Central Chapter.................. Convention Center—Expo Hall B3

Here’s your first chance to network with both attendees and vendors in the exhibit hall before we officially kick off the event! Hors d’oeuvres and a cash bar will help set the mood for conversation and connecting with old friends and new.

3–8 p.m.

MSA Bookstore.................. Convention Center—Expo Hall B3 4–8 p.m.

MSA Expo.............................. Convention Center—Expo Hall B3

Explore MSA’s Expo and Product Development Gallery with wholesalers featuring a wide array of unique products ranging from apparel and Fair Trade items to educational products and POS systems. You’ll find displays brimming with the latest and most creative museum-quality merchandise.

Visit your favorite suppliers and meet dozens of first-time exhibitors whose products you’ve not yet seen! Be sure to ask about show specials.

SATURDAY, APRIL 12 6:30 a.m.–6 p.m.

Registration & Networking Café..................Convention

Center—Level 3 Foyer

7–7:45 a.m.

Continental Breakfast......... Hilton—Grand Ballroom Foyer

Before you head in to the opening keynote, you’ll want to make sure to grab some breakfast with your peers and get energized for a day of shopping!

8–9 a.m.

OPENING KEYNOTE SESSION: Integrating the Museum Experience

......................... Convention Center—Grand Ballroom A

SPEAKER: Elizabeth Merritt, American Alliance of Museums/Center for the Future of Museums Museums have traditionally segregated the mission-based from the retail experience, even as a few bold innovators experimented with seamless integration of the two. Now, more organizations are beginning to adopt this approach. How can we accelerate a culture in the field, embracing the museum store as an integral facet of the overall visit—on or off line? How can technology and aspects of physical design advance this integrated vision?

Elizabeth Merritt will use the forecasting of AAM’s Center for the Future of Museums as a springboard to explore how innovations in communication, data sharing and cultural consumption are shaping this trend.

9 a.m.–6 p.m.

MSA Expo.............................. Convention Center—Expo Hall B3

Explore MSA’s Expo and Product Development Gallery with wholesalers featuring a wide array of unique products ranging from apparel and Fair Trade items to educational products and POS systems. You’ll find displays brimming with the latest and most creative museum-quality merchandise.

Visit your favorite suppliers and meet dozens of first-time exhibitors whose products you’ve not yet seen! Be sure to ask about show specials.

9 a.m.–6 p.m.

MSA Bookstore.................. Convention Center—Expo Hall B3 11 a.m.–6 p.m.

NEW! Silent Auction........ Convention Center—Room 360D

Don’t miss the fun at MSA’s first Silent Auction! Show your support by bidding on an array of great items available for viewing both Saturday and Sunday. The auction proceeds will strengthen your association and enable MSA to provide tools, resources and events you need to make your business a success! Ten percent of the net proceeds will benefit the Southwest Central Chapter for their assistance as the host chapter.

11:30 a.m.–1:30 p.m.

Lunch in the Expo Hall .................................................. Convention Center—Expo Hall B3 12–1 p.m.

North Atlantic Chapter Meeting

.................................................. Convention Center—Expo Hall B3

5–6 p.m.

Midwest Chapter Meeting

...........................................................................Hilton—Room 338

6–7 p.m.

Florida Chapter Meeting

...........................................................................Hilton—Room 329

6–7 p.m.

Mid-Atlantic Chapter Meeting

...................................................................... Hilton—Room 337AB

6–7 p.m.

South Atlantic Chapter Meeting

.....................................................Convention Center—Room 360E

SUNDAY, APRIL 13 6:30 a.m.– 6 p.m.

Registration.....................................................Hilton—3rd Floor 7–8:30 a.m.

Continental Breakfast......... Hilton—Grand Ballroom Foyer It’s the second full day of the Conference & Expo—don’t miss your chance to get some nourishment (and caffeine!) before dropping in on the discussion groups.

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7 a.m.–1:45 p.m.

NEW! Silent Auction ..............................Hilton—Room 330 It’s the last day of the Silent Auction! Get your final bids in to show your support of the association and to benefit the Southwest Central Chapter for their assistance as the host chapter. Auction winners can pick up their items on Sunday from 2:45–5 p.m.

7:30–8:30 a.m.

New Format! Discussion Groups ....................................................... Hilton—Grand Ballroom G-I Get yourself ready for two days of innovative learning and connecting with your peers at this interactive session. This year, MSA is trying a new formula to spark conversation and thinking. Join one of four groups to continue the conversation kicked off by keynote speaker, Elizabeth Merritt. Using the four key themes discussed by Elizabeth on Saturday morning, groups will construct ideas and share thoughts while getting energized for two days of fast-paced learning and fun!

9–10:15 a.m.

STRATEGIC MANAGEMENT

3-D Printing: How Will it Impact my Store?

..............................................................Hilton—Grand Ballroom B

MODERATOR: Elizabeth Merritt, American Alliance of Museums/Center for the Future of Museums PANELISTS: Jennifer Beradino, Museum of Fine Arts, Houston, and Janet Brunckhorst, Asian Art Museum The rise of home-scale digital fabrication is encouraging new forms of creative engagement with objects. In a world where any object can be turned into data, and that data turned back into an object, we can “replicate” anything we scan.

What does that mean for museum stores? There is a clear market niche for museums to fill by harnessing the potential for 3-D technology to create replicas or personalized modifications of museum objects. Watch a live demonstration of the equipment in action as you hear from the experts in the 3-D printing industry.

Elizabeth Merritt will moderate the session, leading the group through a dynamic discussion on the many ways this technology could be used in the museum store.

MERCHANDISE PLANNING

Pricing Strategies for Maximizing Profits

..............................................................Hilton—Grand Ballroom C

SPEAKER: Tom Shay, Profits Plus Solutions, Inc. Retailing has many rule-of-thumb guidelines. Many of these rules are used to determine the prices of merchandise sold in stores. Too often, these same rules call for taking the cost of an item and multiplying it by a certain factor.

Using examples that attendees see and purchase in their everyday shopping experiences, this session will show you how to increase your margins while establishing and maintaining an image of being priced properly within your marketplace. Understanding how you make the determination when you buy will help you make the determinations when you price. Increased margins are sure to follow for those implementing these pricing strategies.

COMMUNICATIONS

One Big Museum: Making Yourself a Seat at the Table ............................................ Hilton—Grand Ballroom D PANELISTS: Chris Michel, The National World War II Museum, and Sally Struever, Portland Museum of Art

In the traditional museum environment, the retail team can often feel left out of key conversations and decisions. But more and more, the museum world is trending towards a more inclusive, collaborative “one big museum” approach.

Using case studies from several museums, large and small, the panelists in this session will make the case why museum stores deserve a seat at the table, and how our perspective and experience enriches the institution at every level.

You’ll walk away with concrete strategies and the confidence to go back to your museum’s leadership, pull up a chair and get to work.

9-11:45 a.m.

STRATEGIC MANAGEMENT

Workshop: Creating a Comprehensive Business Plan .............................Hilton—Grand Ballroom A/B SPEAKER: Andrew Andoniadis, Andoniadis Retail Services

Increasingly, museums expect their stores to be run like a business. An integral part of any retail planning is writing a business plan. This workshop will include two segments. Segment one will focus on descriptions of what should be included in a practical museum store business plan. In the second segment, participants will divide into similarly sized institutions to discuss, with assistance from Andrew, the inclusion of key content in more detail. At the end of the session, you will walk away with a customized business plan framework, specific to your store.

10:15–10:45 a.m.

Morning Break ........................ Hilton—Grand Ballroom Foyer Grab another cup of coffee or get hydrated before you head into the next round of educational sessions!

10:45–11:45 a.m.

STRATEGIC MANAGEMENT

A “Bookish” Conversation .....Hilton—Grand Ballroom C

MODERATOR: Jama Rice, Museum Store Association PANELISTS: Bernard Bonnet, Museum of Fine Arts, Houston, and Stuart Gerstein, Philadelphia Museum of Art Publishing and book sales are important to many museum stores and other nonprofit retailers. While they provide an extension of the institution’s mission through scholarly content and aesthetic design, they also can serve as an immense source of revenue. Museum stores are facing a growing problem as online retailers encroach upon the business and the margins of book buyers and sellers. What does this mean as museum retailers assess the benefits versus the costs of publishing? Are there plausible solutions for the issue or is this the new reality? Is there action that MSA members can jointly undertake?

Join MSA’s Executive Director/CEO Jama Rice as she moderates this candid conversation between two industry experts.

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MERCHANDISE PLANNING

Copyright Considerations....... Hilton—Grand Ballroom A SPEAKER: Carlotta Ramirez, Museum of Fine Arts, Houston

Postcards, paintings and publications…oh my! We’ve all seen the “©” symbol, but what does it have to do with museum stores and product development?

This presentation will delve into the copyright basics every museum retailer needs to know. Eye-catching case examples and fun analogies will leave you with the necessary tools to understand and successfully navigate your copyright concerns, including what to watch out for, current issues and licensing options you may have.

BUSINESS RELATIONS

Product Development: Watch it Live!

............................................................. Hilton—Grand Ballroom D

PANELISTS: Barry Bell, Found Image Press; David Graveen, Popcorn Movie Poster Company; and Ari Lowenstein, Unemployed Philosophers Guild Three seasoned product development professionals with more than 60 years combined product development experience will give you their perspective on developing custom products for your institution or clients. Using three real-life projects for upcoming exhibits that were submitted by your peers, actual products/ prototypes will be developed, shown and discussed. The panel will discuss preparation of images, content, fully developed text and logos, as well as target price points, product mix, typical turn-around times, etc. Vendors new to the field also can learn about the project management aspects of product development, including ways to build long-lasting relationships through the creative process.

12–1:30 p.m.

Membership & Awards Meeting With Lunch

........................................................... Hilton—Grand Ballroom G-I

The MSA Membership Meeting might just be called a working lunch, as you will be asked to help the MSA Board of Directors and staff tackle the issues facing the association. Join the MSA Board as they discuss the successes and pitfalls this past year as the organization began a renewed focus on its strategic plan.

Hear the association’s Executive Director/CEO talk about the road traveled over the last months as the staff worked with volunteer task forces and committees in implementing the plan and a description of the road that still lies ahead.

Participate in a conversation about the future of MSA and how you can actively take part in shaping it. In addition, the MSA Awards will be presented to honor nonprofit retail professionals and vendors. A buffet lunch will be served.

1:45–2:45 p.m.

Sharing Solutions From the Field ............................................................. Hilton—Grand Ballroom D MODERATOR: Andrea Miller, Museum Store Association Throughout the years, the category-based discussion group sessions held at the MSA Conference have generated dozens of topics for conversation. Using the most popular topics that focused on extending the experience as a framework, this is your chance to share your innovative solutions and learn from your peers at this fast-paced, interactive session. Topics include: e-commerce, social media, staffing, special events, membership and “other duties as assigned.”

STRATEGIC MANAGEMENT

Adapting Technologies to the Museum Store Environment .....................................Hilton—Grand Ballroom B SPEAKER: Keith Ostfeld, Children’s Museum of Houston

Many museums see technology as something that has to be custom-made: specialized games, hand-held devices with guided tours, touch screens with custom-built content, etc. But, is there an easier way to use existing, offthe-shelf technologies to create meaningful experiences? In this session, we will discuss a redefinition of “technology” in relation to the museum and its implications for the store and take a brief tour of many technology projects around the country from RFID to QR codes. We’ll also explore how the Children’s Museum of Houston is using this technology in partnership with the Fiddle Sticks Toys Museum Store.

FINANCIAL MANAGEMENT

Aligning the Museum Store and CFO Office

............................................................. Hilton—Grand Ballroom A

SPEAKER: Tracy Cude, Crystal Bridges Museum of American Art As we all know, museum stores occupy a unique space within the organization by representing both the mission and business of the institution. Yet few individuals naturally possess both the creative/visual talents as well as the analytical skills required to operate at the highest level in both arenas.

Pairing the retail knowledge (visual display, product development, product selection, etc.) with the financial analysis that CFOs need and want, Tracy will explore common language, terms and strategies for aligning the store’s goals with the CFO office using a basic business plan approach. Eligible for certificate credit.

OPERATIONS

New Developments in Point-of-Sale Systems ...............................................Hilton—Grand Ballroom C PANELIST: Brian Charles, TAM Retail Systems (additional panelists TBD)

Join the discussion in this roundtable on the ins and outs of retail management systems. Find out how your colleagues are using POS systems to meet visitor needs. This session will explore topics such as trends in PCI compliance, secure mobile and tablets sales, smart phone and tablet inventory procedures, using the POS for advanced fundraising, and creating real-time dashboards.

2:45–3:15 p.m.

Afternoon Break ..................... Hilton—Grand Ballroom Foyer Satisfy your sweet tooth and get re-energized with a cookie break!

3:15–4:30 p.m.

COMMUNICATIONS

Are You Getting in Your Own Way? How Attitude and Approach to Customers and Staff Make All the Difference to Your Bottom Line ............................................................. Hilton—Grand Ballroom D

SPEAKER: Lindsay Anvik, See Endless, Inc. This revitalizing retail session will leave you feeling like you can go out and conquer the world and sell your entire inventory. Learn effective techniques to approach challenging situations, customers and staff. Discover the best ways to break out of “retail ruts” and get re-energized about your business.

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FINANCIAL MANAGEMENT

So, You Think You Know UBIT?

..............................................................Hilton—Grand Ballroom C

SPEAKER: Angelyn Zephyr, CPA, Accurate Accounting CPAs, LLC Nonprofit retail serves as a valuable revenue source for museums and other nonprofit organizations. It extends the mission and provides a service to visitors.

For years, nonprofit retailers have struggled with the concept of Unrelated Business Income Tax (UBIT). How does the tax exempt status of an organization affect the products stores can carry? What exactly is UBIT and how important is it that you follow its basic guidelines? Using real world examples, Angelyn will help you determine the taxable or tax-exempt nature of the product lines in your store, as well as present a brief look at the deductible expenses that reduce taxable income. After this session, you will return to your institution more confident and prepared when it comes to buying decisions, while considering the impact of the tax on your bottom-line profits.

MERCHANDISE PLANNING

Increase Profit With Inventory Control

..............................................................Hilton—Grand Ballroom B

SPEAKER: Tom Shay, Profits Plus Solutions, Inc. While many museum stores use a computerized point-of-sale system, managers often do not understand the functionality of the inventory control system.

This session will illustrate how to properly establish re-order points based upon the seasonality of sales as well as the lead-time necessary for product replenishment. Inventory control is more crucial than ever before. You can’t have dead inventory sitting on the shelf nor can you be out of necessary items.

This session shows how to get that balance.

CUSTOMER RELATIONS

More Than a $1: Benefits of Engaging With Kids in Museum Stores ....................... Hilton—Grand Ballroom A

PANELISTS: Blue Anderson, Columbia River Maritime Museum, and Raymond McKenzie, Asian Art Museum of San Francisco Institutions that are primarily focused on kids’ programming (zoos, science centers, etc.) have learned about the advantages of fully engaging young visitors in the store, but many non-child focused institutions do not always create a welcoming experience for the youngest in their stores. Some of the reasons given for this lack of welcome are the perceptions that there is little value when kids take a trip to the store, that there are too many challenges to managing young visitors or that kids won’t contribute to a better experience for our older visitors. Explore the benefits and challenges of hosting children in your store through practical solutions, all while creating an engaging experience for kids.

4:30–5 p.m.

Connecting the Dots: Your Daily Session Summary ............................................ Hilton—Grand Ballroom G MODERATOR: Elizabeth Merritt, American Alliance of Museums/Center for the Future of Museums

Join Elizabeth Merritt to discuss the innovative and fresh ideas presented throughout the day in an interactive format. What was your favorite session and why? What tips and tricks are you taking back to your store for immediate implementation? What did your neighbor in a particular session pick up that perhaps you hadn’t? What “a-ha” moment do you want to share with the group that was inspired from the keynote address? What are you excited to learn on Monday to complete your MSA Conference experience? Using a quick hands-on activity that you could apply in your institution, Elizabeth will tie it all together and get the group ready for the final day of learning and sharing.

6–8:30 p.m.

Networking Reception ..................... Museum of Fine Arts, Houston and Contemporary Arts Museum Houston

Join us in Houston’s Museum District for MSA’s networking reception hosted by the Museum of Fine Arts, Houston (MFAH) and the Contemporary Arts Museum Houston (CAMH). Enjoy delicious food and drink while mingling with colleagues at these culturally rich museums. At the MFAH you won’t want to miss the “John Singer Sargent Watercolors” exhibition. Presenting more than 90 of Sargent’s works, this exhibition combines the two most significant collections of watercolor paintings by Sargent (1856–1925). At MFAH, you’ll also want to explore the museum’s impressive collections of American painting, sculpture, decorative arts and antiquities. Make sure to stop by the MFAH shop to complete your visit and see their distinctive and vast collection of gifts and books covering many interests and styles. On the way to CAMH for dessert, take a stroll through the Cullen Sculpture Garden nestled in-between these two institutions. On view at CAMH is a video installation by English-born, Mexican based artist, Melanie Smith, who represented her adopted country at the 2011 Venice Biennale. And, of course, you’ll want to check out CAMH’s Museum Shop, named one of the “Top 100 Houston Shops” by Houston Chronicle—which identified it as one of the city’s “best-kept secrets.” Show your MSA badge and get a 20 percent discount at both shops!

MONDAY, APRIL 14 8–9 a.m.

Western Chapter Meeting...................Hilton—Room 329 8–9 a.m.

Southwest Central Chapter Meeting

..........................................................................Hilton—Room 337

DON’T MISS OUT!

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ew for 2014! Now you will have access to many of the conference sessions after you get home. Look for the headphones icon to see which sessions will be recorded. And don’t forget to use the coupon in your registration materials for $20 off your complete package or package of five sessions!

8 a.m.–1 p.m.

Registration ....................................................Hilton—3rd Floor 8:30–9:30 a.m.

Continental Breakfast......... Hilton—Grand Ballroom Foyer Grab a light breakfast and get set for a final day of networking and learning with your peers!

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9–10:30 a.m.

STRATEGIC MANAGEMENT

MSA Leadership Series: Enhancing Your Emotional Quotient ......................Hilton—Grand Ballroom B SPEAKER: Ed Hennessy, Leadership Call, LLC

(By invitation only to current and incoming board, committee and chapter leadership.)

The success of MSA’s leadership depends on trust, engagement, collaboration, teamwork and interpersonal relationships. Discover and learn how to inspire, influence and positively impact others within our organization with the “interpersonal” emotional intelligence component. Emotional Intelligence is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use information in an effective and meaningful way. Participate in individual and group exercises aimed at enhancing your leadership skills. You will be able to take what you’ve learned and apply it to your MSA volunteer experience, as well as all leadership positions you hold.

COMMUNICATIONS

I’m a Fan of Following: Facebook & Pinterest Optimization .................................... Hilton—Grand Ballroom A SPEAKER: Lindsay Anvik, See Endless, Inc.

Facebook and Pinterest are the best and most lucrative social media avenues for retailers. Discover methods to help you optimize your page, get more engagement and increase your fans and followers. If you completed Lindsay’s survey, your store’s social media page may be used as an example in the session! This will be your chance to get personalized feedback on your social media outlets. Best practices for Facebook advertising, which can be confusing and frustrating, also will be discussed.

MERCHANDISE PLANNING

Leaving the Nest (Temporarily)

..............................................................Hilton—Grand Ballroom C

PANELISTS: Mary Douthit, Crystal Bridges Museum of American Art; Stuart Gerstein, Philadelphia Museum of Art; and Michael Guajardo, Virginia Museum of Fine Arts Leaving the comforts of your home base to host a satellite or popup store can be overwhelming, intimidating and risky. Proper planning is critical to the success of this unusual enterprise. Three industry experts versed in satellite stores, pop-ups and exhibit shops will discuss the essential elements of logistics, merchandising and marketing. The panel will also share their secrets to effective collaboration with the satellite location and/or exhibit development team. Eligible for certificate credit.

MSA BOOKSTORE

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top by the MSA Bookstore in the expo hall to check out a variety of publications for the nonprofit retail professional and beyond…all available from Left Coast Press. Titles include “Numbers by the Book: A Financial Guide for the Cultural Commerce & Specialty Retail Manager” and “Museum Store: The Manager’s Guide.” Bookstore hours run on Friday, April 11, from 3–8 p.m. and Saturday, April 12, from 9 a.m.–6 p.m.

10:45 a.m.–12 p.m.

HUMAN RESOURCES

Moving Your Volunteer Program From Good to Great! ....................................................Hilton—Grand Ballroom B SPEAKER: Muffin Clark, Rice University

Do you utilize the time and talents of a volunteer team? Have you recently made the transition from an all paid staff to a part volunteer, part paid arrangement?

Discover the key elements of using volunteers successfully, developing strategic partnerships, deciphering between the legal and logistical aspects of volunteer and staff, and establishing accountability measures for long-term success. This workshop will provide the tools and knowledge needed to develop or enhance your volunteer program.

BUSINESS RELATIONS

Sourcing Locally: Pluses, Minuses—and Methods! ............................................Hilton—Grand Ballroom C

PANELISTS: David Duddy, deCordova Sculpture Park and Museum; Julie Steiner, The Barnes Foundation; and Stuart Hata, de Young & Legion of Honor, Fine Arts Museums of San Francisco Do you shy away from using artists, artisans and sources that may be right next door? There may be some extra work and the creation of customized systems to make it a success—but the payoff can be fantastic, both in building sales and building community for your institution. This panel will offer innovative approaches, best practices and helpful tips for success (as well as some potential pitfalls).

STRATEGIC MANAGEMENT

Retailers as Storytellers: Connecting With Curators, Customers and Communities

............................................................. Hilton—Grand Ballroom A

SPEAKER: Carla Johnson, Type A Communications Retailers are central to the core mission and experience of an institution, yet boards, administrators and other internal stakeholders often fail to give them credit for their role. Often the riff stems from store managers thinking like entrepreneurs, and boards and administrators thinking like conservators. So how do you find common ground that advances the vision of your institution?

Storytelling. Storytelling can serve as the thread that builds credibility internally with your board members, administrators and other influencers. By using storytelling as a “North Star” for communications, you can shift perceptions about your role and as a strategic partner and revenue source.

12:15–1:45 p.m.

CLOSING KEYNOTE LUNCHEON: How DO They Do that? Secret Tech Weapons for Museum Store Staff ........................................................... Hilton—Grand Ballroom DE

SPEAKER: Beth Ziesenis, Author, Speaker and Nerdy Best Friend What if you could whip up a graphic to brand your newest product lines in a matter of minutes? Or schedule a meeting without having to send three dozen emails to find a time everyone could meet? Or create a dazzling multimedia video for a museum store event? And what if you could pull all this off without spending a dime? Join “Your Nerdy Best Friend” (a.k.a. author Beth Ziesenis) to discover how to use free and bargain technology tools you never knew existed to wow your customers and colleagues. This high-energy session will give you 30+ tools that will leave people asking.”How DO they do that?”

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EXPO FLOOR PLAN 2014 SHOW SPECIALS Many exhibitors are offering show specials from free shipping to quantity discounts. Look for this icon www.MSAmeeting.org for a complete listing.

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BUYER’S CHOICE AWARD FINALISTS

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ast your ballot on Saturday, April 12, for the MSA Buyer’s Choice Awards in Books & Multimedia, Custom Design, Eco-Friendly, Education & Games, Fashion and Paper Products. Your ballot can be found in your registration packet. Drop completed ballots off in the drum in the expo hall. Votes will be tallied and the winner for each product category will be awarded on Sunday, April 13 during the Membership & Awards Meeting With Lunch. Look for the icon on the exhibitor listing to identify participating exhibitors.

BOOKS & MULTIMEDIA

EDUCATION & GAMES

EDC PUBLISHING | Booth #433

BEYOND123 LLC | Booth #435 Helicone Inspired by nature and based on the golden angle. Watch it magically transform between a helix and a pine cone with a simple, quick twist.

RANDOM HOUSE LLC | Booth #311

MUDPUPPY | Booth #120 Andy Warhol Green 200-Piece Soup Can Puzzle Mudpuppy’s Soup Can puzzle includes 200 jigsaw pieces made of 90% recycled paper and comes packaged in a sturdy canister made of 70% recycled paper.

WAX WORKS VIDEO WORKS | Booth #212

UNEMPLOYED PHILOSOPHERS GUILD | Booth #315 Planet Plates A set of eight melamine plates featuring watercolor portraits of the planets in our solar system. This lightweight dinnerware orbits from picnic to dinner party to dishwasher.

“Big Book of Stars and Planets” Open giant fold-out pages to discover the wonders of space!

Explore the sun and planets in our solar system, enormous galaxies and lots more.

“The Noisy Paintbox” In this exuberant celebration of creativity, Barb Rosenstock and Mary GrandPré tell the fascinating story of Vasily Kandinsky, one of the pioneers of abstract art.

“Ken Burns: American Lives” DVD Set An award-winning documentary, “Ken Burns: American Lives” compiles seven outstanding biographies and stories of some of America’s most celebrated pioneers and historical events.

CUSTOM DESIGN DENEEN POTTERY | Booth #604 Pottery Mug Since 1972, our family business has been producing collectible, hand-thrown coffee mugs. Every piece is foodsafe, functional, beautiful, and most of all, durable.

DESIGN MASTER ASSOCIATES | Booth #222 Q3 Colored Pencil Set This colored pencil set features 12 colored pencils and one standard writing pencil. Customer’s unique image is directprinted on top of product.

DIBBLE & DIBBLE | Booth #122 Paintbrush/Pencil Paintbrush/Pencil’s matte black barrel and sable-toned silky brush is a museum collectible. Your museum logo in brilliant silver or gold presents elegantly.

ECO-FRIENDLY BASKETS OF CAMBODIA | Booth #609 The Lunch Hut Stylish lunch box with an original twist that stands on its own and opens up into a private dining experience. Featuring natural and re-purposed materials!

FASHION ABRA COUTURE, INC. | Booth #313 Cotton Ball Collar This amazing piece of jewelry is created by hand using cottonbased beads and vintage glass and plastics. It weighs nothing and is dramatic!

DAVID HOWELL & COMPANY | Booth #401 Cubist Earrings The Cubist Earrings were created for the 100th anniversary of the Armory Show at the New-York Historical Society.

Available in gold or silver finish.

MATA ORTIZ TO YOU | Booth #302 Ancient Anasazi Cuff Bracelet Two Native Americans, 1,000 years and 1,400 miles apart, bridged the years and miles with this ancient Anasazi shard/ silver cuff bracelet.

PAPER PRODUCTS GRANDMASUNPLUGGED | Booth #525 Custom Museum Note Cards Custom note card created for Texas Ranger Museum using their photo. Inside card description educates unique history of each photograph. Custom envelope seals the deal!

BUDDHA BOARD | Booth #519 Original Buddha Board Paint on the board’s special surface with water; the image appears and then slowly fades away, ready to create again.

MAGNOTE | Booth #618 PIPEROID—Andy & Pino Create your robot with only scissors in less than 30 minutes!

PIPEROID paper robot kits are the perfect gift item for both adults and kids.

NOMAD IMPORTS COLLECTION | Booth #642 Music Boxes Colorful, recycled metal sculpture, artistically hand-crafted.

Whimsical, fanciful and one-of-a-kind, each is signed and dated with a song in its heart.

POMEGRANATE COMMUNICATIONS, INC. | Booth #430 Paper Weaving Kit for Kids Fourteen brightly colored, slotted base sheets and hundreds of paper strips inspire endless designs! Includes a booklet providing instructions for a variety of patterns.

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EXHIBITORS IN ALPHABETICAL ORDER (as of 3/21/14) 1000Museums, Inc. Booth # 318 Bellevue, WA (425) 679-6099 Fax: (425) 679-6099 kirstens@1000museums.com www.1000museums.com Brendan Burns, Martin Lawler, Kirsten Söderlind Paper Products, Reproductions Abra Couture Booth # 313 Washington Crossing, PA (215) 493-5624 Fax: (610) 274-3270 abracouture@hotmail.com www.abracouture.com Jewelry Adventure Planet / Rhode Island Novelty Booth # 701 Fall River, MA (800) 528-5599 Fax: (800) 448-1775 rpereira@rinovelty.com www.rinovelty.com John Fitzsimmons, Ravi Pereira Educational Products, Games & Toys, Souvenir / Promotional Alegreea Imports Booth # 424 D.F. Mexico 52 55 52562695 cynthia.serrano@tallerserra.com www.alegreea.com Independent Artist, Jewelry, Made in America

ICONS

Allport Editions Greeting Cards Booth # 620 Portland, OR (503) 223-7268 Fax: (503) 223-9182 info@allport.com www.allport.com Independent Artist, Made in America, Paper Products

MSA Award Finalist Memorial Scholarship Donation Buyer’s Choice Awards Nominee Show Specials

Americana Souvenirs & Gifts Booth # 431 Gettysburg, PA (717) 334-6251 Fax: (717) 334-9174 www.americanasouvenirs.com Custom Products, Made in America, Reproductions AmuseMints, LLC Booth # 719 Denver, CO (303) 292-6364 Fax: (303) 292-6365 info@amusemints.com www.amusemints.com Leslie Douglas, Kip Zsupnik Food, Jewelry, Souvenir / Promotional Ancestors of Dover Ltd. Booth # 141 Folkestone, Kent, England +44 (0)1303 857200 Fax: +44 (0)1303 857201 nick@ancestors.co.uk www.ancestors.co.uk Nicholas Humphrey-Smith, Anne Humphrey-Smith Custom Products, Jewelry, Souvenir / Promotional APG Books and Gifts Booth # 645 Nashville, TN (615) 254-2400 Fax: (615) 254-2405 drichardson@apggifts.com www.apggifts.com Books & Related, Educational Products Applewood Books Booth # 400 Carlisle, MA (800) 277-5312 Fax: (781) 271-0056 suec@awb.com www.awb.com Sue Cabezas, Phil Zuckerman Books & Related, Custom Products, Made in America Aquila Designs Inc. Booth # 113 Placitas, NM (505) 681-0919 Fax: (505) 867-1107 aquilamat@earthlink.net www.etsy.com/shop/AquilaDesigns Pim Koenig, Aquila Stanley Jewelry

Artilize Worldwide Co. Ltd Booth # 441 New Taipei City, Hong Kong +886222750196 Fax: 886222750197 luke@artilize.com www.artilize.com Artobjects Booth # 632 Croton, NY (917) 846-4668 Fax: (212) 202-4290 charlie@artob.com www.artob.com Custom Products, Fair Trade, Multimedia Atlas Screen Printing Booth # 508 Gainesville, FL (800) 456-5222 Fax: (352) 373-4975 marketing@wildcotton.com www.wildcotton.com Roy Berkelhammer, Sandy Erickson Apparel, Custom Products AustriaShop Booth # 346 Vienna, Austria 004369919477556 Fax: 004319477556 office@austriaartshop.at www.austriaartshop.at Souvenir / Promotional Ayindisa Booth # 437 Ridgefield, CT (203) 849-1115 Fax: (203) 894-8758 chris@ayindisa.com www.ayindisa.com Apparel, Games & Toys, Jewelry Barron’s Educational Series Inc. Booth # 202 Hauppauge, NY (631) 434-3311 Fax: (631) 434-3723 barrons@barronseduc.com www.barronseduc.com Coy Batson, Jeff Goldman Books & Related Baskets of Cambodia Booth # 609 Lynnwood, WA (425) 778-8000 Fax: (425) 778-8800 info@basketsofcambodia.com www.basketsofcambodia.com Huy Lee Custom Products, Fair Trade, Home & Garden

Beads Afar Booth # 244 Chapel Hill, NC (919) 942-7046 eastmansj@cs.com www.susanjeastman.com Claire Eastman, Susan Eastman Independent Artists, Jewelry Bear Wallow Books Publishers Inc. Booth # 332 Indianapolis, IN (800) 232-7925 Fax: (317) 726-1833 sales@bearwallowbooks.com www.bearwallowbooks.com Books & Related, Home & Garden, Made in America Belart LLC Booth # 419 Sunderland, VT (802) 375-2555 Fax: (802) 375-7074 tuliannag13@gmail.com www.belartes.com Tulianna Garces, Alejandra Noquera Garces Fair Trade, Jewelry, Recycled / Green Products Beloved Beadwork Booth # 524 Reston, VA (703) 435-0580 sandra@belovedbeadwork.com www.belovedbeadwork.com Custom Products, Jewelry Bendie Buddies Booth # 523 Monroe Center, IL (815) 979-7659 taylorstrehl@bendiebuddies.com www.bendiebuddies.com Pati Strehl, Taylor Strehl Educational Products, Games & Toys, Souvenir / Promotional Beyond123 LLC Booth # 435 Stony Brook, NY (631) 285-1135 Fax: (631) 285-1192 show@beyond123.com www.beyond123.com Educational Products, Games & Toys, Souvenir / Promotional

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EXHIBITORS IN ALPHABETICAL ORDER (as of 3/21/14) Big Hairy Dog Information Systems (BHD) Booth # 208 Sacramento, CA (800) 377-7776 Fax: (916) 368-1411 info@bighairydog.com www.bighairydog.com Store Operations & Supplies

Cardboard Safari Booth # 625 Charlotesville, VA (877) 895-9453 Fax: (877) 895-9453 robert@cardboardsafari.com www.cardboardsafari.com Custom Products, Educational Products, Recycled / Green Products

Bill McClung & Associates / Prestel Publishing Booth # 320 Spring Branch, TX (214) 676-3161 Fax: (888) 311-8932 tmcclung@ix.netcom.com Terri McClung Books & Related, Games & Toys, Paper Products

The Charleston Mint Booth # 403 Brevard, NC (828) 883-8988 Fax: (828) 883-9543 eanne@thecharlestonmint.com www.thecharlestonmint.com Graham Neiman Custom Products, Reproductions, Souvenir / Promotional

Breeke and Company Inc. Booth # 337 Kearneysville, WV (304) 724-8751 Fax: (304) 724-8830 phillips@breeke.com www.breeke.com Apparel, Custom Products

China Baroque Booth # 110 Houston, TX (713) 996-8995 Fax: (713) 864-5092 christie@chinabaroque.com www.chinabaroque.com Kristen Adkins, Laura Austin, Christie Gunter, Donna Jones Jewelry

Broadway Gifts Co. Booth # 443 South San Francisco, CA (650) 871-2889 Fax: (650) 871-2869 sales@broadwaygift.com www.broadwaygift.com Derek Dai Fair Trade, Home & Garden Buddha Board Inc. Booth # 519 Vancouver, BC, Canada (604) 709-5667 Fax: (604) 709-5652 info@buddhaboard.com www.buddhaboard.com Carol Glancy Educational Products, Games & Toys, Souvenir / Promotional Business Innovations Booth # 453 Norcross, GA (770) 220-7788 Fax: (770) 242-8088 arhea@biww.com www.biww.com Custom Products, Games & Toys, Souvenir / Promotional

China Star (USA) Ltd. Booth # 327 Prineville, OR (800) 653-9888 Fax: (760) 598-7576 kelsey@clarkcollection.com www.originalsource.com Geoffrey Carroll, Kelsey Duska, Jack Young Custom Products, Home & Garden, Jewelry Christina’s World Booth # 548 Deer Park, NY (631) 242-9664 msornamentlady@gmail.com www.christinasworld.com Custom Products, Home & Garden, Independent Artist The Courtney Collection Booth # 409 San Francisco, CA (415) 845-0284 Fax: (415) 409-5757 info@thecourtneycollection.com www.thecourtneycollection.com Apparel, Home & Garden, Jewelry

CTM Group dba The Pennymen Booth # 101 Salem, NH (603) 327-0087 Fax: (603) 327-0055 www.pennymen.com Souvenir / Promotional

Design Make Art Booth # 100 Austin, TX (857) 413-8930 kat@sprucejewelry.com www.sprucejewelry.com Jewelry

D M Merchandising Booth # 425 Elmhurst, IL (630) 782-2700 Fax: (630) 833-1230 tscheibe@dmmerch.com www.dmmerchandising.com Stan Lorman, John Mauck, Tim Scheibe, Mike Schumer Jewelry, Souvenir / Promotional

Design Master Associates Inc. Booth # 222 Toano, VA (800) 322-7583 Fax: (757) 566-8400 sales@designmasters.com www.designmasters.com Cathy Couture, Karen Ulfers, Gary Zermuehlen Custom Products, Games & Toys, Souvenir / Promotional

David Changar Ceramic Designs Booth # 325 Bronx, NY (718) 842-6362 Fax: (718) 842-6965 david@davidchangar.com www.davidchangar.com David Changar Independent Artists, Made in America, Reproductions David Howell and Co. Booth # 401 Bedford Hills, NY (914) 666-4080 Fax: (914) 666-2721 info@davidhowell.com www.davidhowell.com David Howell, Jeanne Marie May Custom Products, Jewelry, Made in America Dear LaserWorks Booth # 434 Ocean Pines, MD (410) 417-7360 info@dear.com www.dear.com Custom Products, Made in America, Souvenir / Promotional Deneen Pottery Booth # 604 Saint Paul, MN (888) 646-0238 Fax: (651) 646-0238 peter@deneenpottery.com www.deneenpottery.com Custom Products, Made in America, Souvenir / Promotional

Dibble & Dibble Booth # 122 Novato, CA (415) 382-6500 Fax: (415) 382-6595 sales@dibble2.com www.dibble2.com Anna Dibble, Colleen Rustad Apparel, Custom Products, Souvenir / Promotional Discoveries Egyptian Imports Booth # 314 Alexandria, VA (800) 237-3358 x109 Fax: (703) 823-7906 jay@egyptianimports.com www.egyptianimports.com Donald Burns, Steve Collins Educational Products, Paper Products, Reproductions Distinctly Himalayan Booth # 608 Rhineback, NY (845) 876-6331 Fax: (845) 876-6331 sales@distinctlyhimalayan.com www.distinctlyhimalayan.com Jamyang Tamang Apparel, Fair Tade, Recyled / Green Products Eagle and Gryphon Games Booth # 225 Fountain Hills, AZ (480) 836-2139 Fax: (480) 836-2139 sales@eaglegryphon.com www.eaglegryphon.com Ian Goth, Joanne Soued Educational Products, Games & Toys

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Earth Sun Moon Trading Co. Booth # 220 Grove City, PA (888) 458-1687 Fax: (724) 458-4920 info@earthsunmoon.com www.esmtees.com Kim Zorn Apparel, Custom Products, Recycled / Green Products EarthView Inc. Booth # 718 Tucson, AZ (800) 386-9165 Fax: (520) 408-2881 sales@earthviewinc.com www.earthviewinc.com Robin Williams, Taylor Williams Fair Trade, Independent Artists, Souvenir / Promotional EDC Publishing Booth # 433 Tulsa, OK (800) 475-4522 Fax: (800) 743-5660 lezlie.chatman@edcpub.com www.edcpub.com Aprille Kran Books & Related, Educational Products Eni Puzzles Booth # 335 Astoria, NY (646) 808-7192 Fax: (646) 201-4415 eni@enipuzzles.com www.enipuzzles.com Educational Products, Games & Toys, Souvenir / Promotional Ficklesticks Fabric Jewels Booth # 205 Little Rock, AR (415) 690-0090 Fax: (501) 664-8499 ficklesticksfabricjewels@gmail.com www.stickballstudio.com Independent Artists, Jewelry Fingermax & Levomatic Booth # 436 Las Rozas, Madrid, Spain 00346263972 info@fingermax.com www.fingermax.com

Fiora Jewelry Booth # 725 Spring, TX (281) 764-1940 Fax: (817) 668-4133 info@fiorajewelry.com Jewelry, Made in America, Souvenir / Promotional Fitzhenry & Whiteside Publishers Booth # 627 Markham, ON, Canada (905) 477-9700 x226 Fax: (800) 260-9777 natasha@fitzhenry.ca www.fitzhenry.ca Tracey Dettman Books & Related Folkmanis Inc. Booth # 500 Emeryville, CA (800) 654-8922 Fax: (510) 654-7756 dan@folkmanis.com www.folkmanis.com Dan Folkmanis Educational Products, Games & Toys Fossilicious Booth # 308 Salida, CO (719) 239-4285 Fax: (877) 685-9521 dougmann@fossilicious.com www.fossilicious.com Claudia Mann, Doug Mann Custom Products, Educational Products, Made in America Fotofolio Inc. Booth # 501 New York, NY (212) 226-0923 Fax: (212) 226-0072 contact@fotofolio.com www.fotofolio.com Juliette Galant, Amanda Tseng Books & Related, Educational Products, Paper Products Found Image Press Booth # 631 San Diego, CA (619) 282-3452 Fax: (619) 282-4562 ed@foundimage.com www.foundimage.com Custom Products, Paper Products Galison/Mudpuppy Booth # 120 New York, NY (212) 354-8840 x213 Fax: (212) 391-4037 lauren@galison.com www.galison.com Alix Cabral, Lauren Melnick, Bill Miller Custom Products, Games & Toys, Paper Products

Gallery Collection Booth # 402 San Marcos, CA (760) 744-0519 Fax: (310) 441-4486 gallerycollect@aol.com www.gallerycollection.net Christina Adams, Cynthia Matchette, Lynn Perez Apparel, Custom Products, Made in America Ghirardelli Chocolate Booth # 603 San Leandro, CA (510) 772-7829 Fax: (209) 982-9553 abrading@ghiradelli.com www.ghirardelli.com Amy Brading, Evennly Lopez Food Giftworks Plus Booth # 526 Waukesha, WI (949) 650-0387 Fax: (949) 650-6368 rbarbatti@roadrunner.com www.giftworksplus.com Rosmarie Barbatti Custom Products, Made in America, Souvenir / Promotional Gold Crest Distributing Booth # 342 Mexico, MO (888) 985-2473 Fax: (866) 340-9670 kevin@goldcrestdistributing.com www.goldcrestdistributing.com Kevin Alferman, Julie Arthur Home & Garden, Made in America, Recycled / Green Products GrandmasUnplugged Booth # 525 Hamilton, TX (254) 386-5456 Fax: (254) 386-5936 gram@grandmasunplugged.com www.edgyenvelopes.com Debbie Kirkham, Kay Kay Zimmerman Educational Products, Made in America, Paper Products Harshita Designs Inc. Booth # 256 Yardley, PA (267) 207-5121 Fax: (866) 220-1102 info@harshitadesigns.com www.harshitadesigns.com Harshita Lohia, Virginia Tracy Apparel, Custom Products, Made in America

Historic Deerfield Booth # 131 Deerfield, MA (413) 775-7171 Fax: (413) 775-7222 harding@historic-deerfield.org www.historic-deerfield.org Historic Sales Booth # 542 Minneapolis, MN (800) 291-3454 x228 Fax: (612) 877-3160 dyates@historicsales.net www.historicsales.net Robert Singer, Darrell Yates Apparel, Books & Related, Souvenir / Promotional Historical Conservancy Booth # 242 Anaheim, CA (714) 337-1629 kevin@historicalconservancy.com www.historicalconservancy.com Books & Related, Educational Products Hogeye Inc. Booth # 118 Fayetteville, AR (800) 464-3936 Fax: (478) 300-6173 jesse@hogeye.com www.hogeye.com Jesse Sells Custom Products, Jewelry, Souvenir / Promotional Hohner Inc. Booth # 111 Glen Allen, VA (804) 591-3763 Fax: (804) 515-0347 adrezek@hohnerusa.com www.hohnerimprint.com Allison Drezek Custom Products, Souvenir / Promotional Hunt Designs Booth # 521 Austin, TX (512) 527-4239 ephainc@gmail.com www.huntdesignjewelry.com Ellen Hunt, Theresa Hunt Custom Products, Jewelry

ICONS

Eagle Crest Inc. Booth # 119 Jacksonville, FL (904) 607-0777 Fax: (904) 781-2550 paul@eaglecrest.com www.eaglecrest.com Apparel, Made in America, Souvenir / Promotional

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EXHIBITORS IN ALPHABETICAL ORDER (as of 3/21/14) Ibis & Orchid Design Inc. Booth # 658 Vicksburg, MS (601) 636-4481 Fax: (601) 661-8001 margie@ibisandorchiddesign.com www.ibisandorchiddesign.com Margie Solomon, John Solomon Home & Garden, Souvenir / Promotional Ida Lindsey China Co. LLC Booth # 334 Boulder, CO (720) 840-8261 margotcrowe@aol.com www.idalindseychina.com Custom Products, Home & Garden, Reproductions International Arrivals LLC Booth # 623 Oceanside, CA (760) 231-7603 Fax: (760) 231-7604 yvette@intlarrivals.com www.intlarrivals.com Yvette Mikkelsen, Marissa Weir Educational Products, Games & Toys, Paper Products Jacarte Booth # 221 Valencia, CA kim@jacarte.com www.jacarte.com Custom Products, Home & Garden, Souvenir / Promotional JDS Solutions Corp.

Booth # 600 Carlsbad, CA (877) 946-7382 Fax: (760) 710-4445 jeffw@jdssc.com www.jdssc.com Store Operations & Supplies Jelli Jewels Booth # 235 Fort Lauderdale, FL (888) 995-3554 Fax: (954) 846-0782 olga@jellijewels.com www.jellijewels.com Olga Suarez Custom Products, Jewelry, Souvenir / Promotional JF Jones Mobiles, LLC Booth # 132 Greensboro, NC (336) 501-3614 jfjones@earthlink.net Education, Games & Toys, Home & Garden

JHJ International Company Limited Booth # 723 Markham, ON, Canada (416) 720-8191 info@jhjinternational.com www.jhjinternational.com Apparel, Custom Products, Souvenir / Promotional Josh Bach Limited Booth # 301 New York, NY (212) 964-5419 Fax: (212) 964-5470 josh@joshbach.com www.joshbach.com Joshua Bach, Valentina Guazzoni Apparel, Custom Products, Made in America Julie Feldman Designs Booth # 145 Los Angeles, CA (310) 600-8056 julie@juliefeldmandesigns.com www.juliefeldmandesigns.com Julie Feldman, John Gubree Apparel, Custom Products, Independent Artists Kamibashi Asian Art Booth # 226 Leicester, NC (828) 683-7994 Fax: (864) 751-5744 kristen@kamibashi.com www.kamibashi.com Chris Daniels, Kristen Daniels Custom Products, Fair Trade, Souvenir / Promotional KJK Jewelry Inc. by Katherine J. Kornblau Booth # 331 New York, NY (212) 244-4433 Fax: (212) 244-5599 katherine@kjkjewelry.com www.kjkjewelry.com Katherine Kornblau, Matt Susskind Custom Products, Jewelry, Made in America L.M. Kartenvertrieb & Verlags Gmbh, Germany Booth # 300 Berlin, Germany 011-49-30-8930328 Fax: 011-49-30-8930427 info@lmkarten.de www.postcardonline.com Helmut Gendrich, Michael Hartfelder Custom Products, Paper Products, Souvenir / Promotional

Lady From Venice Booth # 130 Venice, Italy (310) 691-2871 ladyfromvenice@gmail.com www.theladyfromvenice.com Dale Levy, Jacqueline Soule Custom Products, Independent Artists, Souvenir / Promotional Lanart Alpaca Products Booth # 324 Huntersville, NC (704) 875-1972 angeloponce@lanart.net www.lanart.net Cecilia Martonffy, Angelo Ponce Apparel, Fair Trade, Games & Toys Liberty Graphics Booth # 601 Liberty, ME (207) 589-4596 Fax: (207) 589-4415 www.lgtees.com Apparel, Made in America, Recycled / Green Products Linpeng International Inc. Booth # 218 Ontario, CA (909) 923-9881 Fax: (909) 923-9875 fiona@linpengusa.com www.fionaaccessories.com Fiona Lin, Sonic Tseng Custom Products, Jewelry, Souvenir / Promotional M.P. Barcelona Inc. Booth # 622 Brooklyn, NY (718) 387-4332 Fax: (718) 387-4322 info@mpbarcelona.net www.mpbarcelona.net Custom Products, Educational Products, Souvenir / Promotional Magnote Booth # 618 Fremont, CA (415) 935-1147 Fax: (510) 225-1778 sales@magnote.com www.magnote.com Shinya Fujimoto, John McCoy Educational Products, Games & Toys, Paper Products

Makit Products Booth # 146 Dallas, TX (972) 780-6320 Fax: (972) 283-2287 rhonda@makit.com www.makit.com Rachel Asher, Rhonda Asher Educational Products, Independent Artists, Souvenir / Promotional Mata Ortiz to You Booth # 302 Marana, AZ (520) 744-0639 jandiers@msn.com www.mataortiztoyou.com Jan Diers Fair Trade, Jewelry, Recycled / Green Products MBA Design and Display Booth # 240 Exton, PA (610) 524-7590 Fax: (610) 524-7604 aconry@mbausa.com Angelo Conry Custom Products, Recycled / Green Products, Store Operations & Supplies Mechanical Kits LLC Booth # 246 League City, TX (281) 535-6400 sales@mechanicalkits.com www.mechanicalkits.com Johnathan Davis, Mel Davis Custom Products, Educational Products, Games & Toys Meredith Strauss Booth # 643 Glendale, CA (818) 246-7021 Fax: (818) 246-2600 info@meredithstrauss.com www.meredithstrauss.com Donna Durbin, Meredith Strauss Apparel, Custom Products, Independent Artists MerryMakers Inc. Booth # 531 Oakland, CA (510) 451-2254 Fax: (510) 451-2174 merrymakers@merrymakersinc.com www.merrymakersinc.com Susan Johnson Books & Related, Custom Products, Games & Toys

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MODGY Booth # 520 Cleveland, OH (800) 626-6349 Fax: (216) 382-7756 info@modgy.com www.modgy.com David Stang Custom Products, Home & Garden, Souvenir / Promotional Moki Yoki & Me Booth # 646 Bridgeville, PA (412) 251-2443 kelly@mokiyokiandme.com www.mokiyokiandme.com Jewelry MuseumLight Company Booth # 322 Huntington, NY (631) 784-5100 Fax: (631) 784-5150 pjalesci@museumlightco.com www.museumlightco.com Brian Acworth, PattiJo Alesci Custom Products, Reproductions, Souvenir / Promotional Museum Masterworks Inc. Booth # 615 Richmond, VA (804) 440-1431 Fax: (206) 202-2213 doug@museummasterworks.com www.museummasterworks.com Doug Kline Books & Related, Custom Products, Reproductions Museum Store Products Inc. Booth # 421 Hackettstown, NJ (800) 966-7040 Fax: (908) 852-5118 sales@museumstoreproducts.com www.museumstoreproducts.com Jemima Haddock, Wood Huntley, Peter Irwin Custom Products, Made in America, Souvenir / Promotional

National Design LLC Booth # 103 San Diego, CA (800) 366-7367 Fax: (858) 674-4120 mrose@nationaldesign.com www.nationaldesign.com Desiree Hoffman Custom Products, Paper Products, Souvenir / Promotional NCR Retail Booth # 530 Memphis, TN (901) 681-2800 Fax: (901) 681-2803 jslack@retailcontrolsystems.com www.CounterPointPOS.com Store Operations & Supplies The New-York Historical Society Booth # 131 New York, NY (212) 485-9284 Fax: (212) 504-2707 ione.saroyan@nyhistory.org www.nyhistory.org Nielsen Trading Inc. Booth # 333 Highland Village, TX (972) 317-3054 ntcusainc@gmail.com www.flensted-mobiles.com Custom Products, Home & Garden, Paper Products Nina J. Design Studios LLC Booth # 126 Winchester, VA (540) 539-8072 jhaverineena@yahoo.com www.ninastudios.com Neena Jhaveri, Samir Jhaveri Apparel, Home & Garden, Made in America Nomad Imports Collection Booth # 642 Monument, CO (719) 330-3239 Fax: (719) 488-3651 stephendlawton@gmail.com Julie Lawton, Stephen Lawton Custom Products, Recycled / Green Products NoMonet Booth # 405 Ventura, CA (866) 327-9525 Fax: (805) 644-6979 www.nomonet.com Custom Products, Jewelry

Ozone Design Inc Booth # 203 New York, NY (212) 563-2990 x205 Fax: (212) 563-3775 stefen@ozonesocks.com www.ozonesocks.com Laurie Mallet, Stefen Ramirez Apparel, Souvenir / Promotional Painted Silks by Kavita Booth # 408 Saratoga, CA (408) 867-6795 Fax: (408) 867-2321 tjnsingh@gmail.com www.silknbeauty.com Kavita Singh, T J Singh Apparel, Made in America Paperproducts Design (PPD) Booth # 309 Novato, CA (415) 883-1888 Fax: (415) 883-1999 richard@ppd.co www.paperproductsdesign.com Richard Glaser, Katie Kildal Custom Products, Home & Garden, Paper Products PartnerShip Booth # 559 Cleveland, OH (800) 599-2902 Fax: (800) 439-8913 kkorhely@partnership.com www.partnership.com Store Operations & Supplies PBS Distribution Booth # 210 Boston, MA (617) 208-0729 Fax: (617) 208-0784 gscampbell@pbs.org www.pbswholesale.org Multimedia Pelican Publishing Booth # 412 Gretna, LA (800) 843-1724 Fax: (504) 368-1195 jscheyd@pelicanpub.com www.pelicanpub.com John Scheyd Books & Related The Penguin Group Booth # 310 New York, NY (212) 366-2484 evan.oare@us.penguingroup.com www.us.penguingroup.com Evan Oare Books & Related, Educational Products, Games & Toys

Phaidon Press Inc. Booth # 415 New York, NY (212) 652-5215 Fax: (212) 652-5410 kwilliams@phaidon.com www.phaidon.com Books & Related Pigment & Hue Inc. Booth # 711 Inglewood, CA (310) 641-8221 Fax: (310) 641-8222 sales@pigmentandhue.com www.pigmentandhue.com Howard Kurtz Custom Products, Games & Toys, Made in America Pinnacle Designs Booth # 527 San Fernando, CA (818) 365-7772 Fax: (818) 365-5188 angel@getpinnacle.com www.getpinnacle.com Bryan Cadle, Angel Fabela Pomegranate Booth # 430 Portland, OR (800) 227-1428 Fax: (503) 328-9330 zkatieb@pomegranate.com www.pomegranate.com Zoe Katherine Burke, Becky Holtzman, Josh Rifkin Books & Related, Games & Toys, Paper Products Popcorn Movie Poster Company Booth # 304 Glastonbury, CT (800) 610-0000 Fax: (860) 760-6188 david@popcornposters.com www.popcornposters.com Custom Products, Made in America, Reproductions The Preservation Society of Newport County Booth # 131 Newport, RI (401) 847-1000 Fax: (401) 847-1361 lmurphy@newportmansions.org www.newportstyle.net

ICONS

MMD Holdings LLC Booth # 732 Carrollton, TX (972) 245-3504 Fax: (972) 242-3775 jason.maynard@mmdhsquadron.com www.militarymodel.net Books & Related, Educational Products, Reproductions

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EXHIBITORS IN ALPHABETICAL ORDER (as of 3/21/14) Pure West / Pure Vintage Booth # 734 Bastrop, TX (512) 321-5472 purewestcl@aol.com www.purewest.net Apparel, Custom Products, Jewelry Puzzles Plus Inc. Booth # 605 Jacksonville, FL (904) 737-4102 Fax: (904) 737-6595 JackieGoldman@puzzlesplus.com www.puzzlesplus.com Jackie Goldman Custom Products, Educational Products, Games & Toys Quayside Publishing Group Booth # 340 Minneapolis, MN (612) 344-8144 natalie.williams@quartous.com Books & Related, Multimedia Random House LLC Booth # 311 New York, NY (212) 782-8579 Fax: (212) 940-7590 lsantiago@randomhouse.com www.randomhouse.com George Morris Books & Related Red Fish Toys Booth # 503 Bayville, NY (917) 767-2915 seyda_dener@redfishtoys.com www.redfishtoys.com Seyda Dener Educational Products, Games & Toys, Recycled / Green Products The Rosen Publishing Group Inc. Booth # 223 New York, NY (212) 777-3017 katiep@rosenpub.com www.rosenpublishing.com Books & Related RP Korea (Hankuk Art Chain Co., Ltd.) Booth # 410 Gwangjusi, Gyeonggido, South Korea 822 597 3932 Fax: 822 586 5968 hac597@hanmail.net www.rpkorea.com Reproductions, Souvenir / Promotional, Store Operations & Supplies

Safari Ltd. Booth # 504 Miami Gardens, FL (800) 554-5414 sales@safariltd.com www.safariltd.com Hannah Maurer Educational Products, Games & Toys, Souvenir / Promotional Samantha Davimes Inc. / Anywhere Market Booth # 447 La Jolla, CA (858) 729-9895 Fax: (858) 729-9913 jon@samanthadavimes.com www.samanthadavimes.com Beverley Davimes, Jonathan Davimes Fair Trade, Jewelry, Recycled / Green Products SAVORA Booth # 532 Garden City, NJ (516) 286-1008 matthewkutner@lifetimebrands.com www.lifetimebrands.com Home & Garden Scandical Booth # 602 Orange, CA (800) 546-9731 Fax: (800) 790-9995 orders@scandical.com www.scandical.com Richard Dinges Custom Products, Made in America, Souvenir / Promotional Schiffer Publishing Ltd. Booth # 610 Atglen, PA (610) 593-1777 Fax: (610) 593-2002 joel@schifferbooks.com www.schifferbooks.com Joe Langman Books & Related ScreenCraft Gifts Booth # 426 Providence, RI (401) 427-2813 Fax: (401) 351-2060 Jon@screencraftgifts.com www.screencraftgifts.com Jon Rousseau Custom Products, Home & Garden, Souvenir / Promotional

Semaki & Bird Booth # 200 Eastford, CT (860) 974-2477 Fax: (860) 974-2033 info@semaki.com www.semaki.com Christy Cook, Grayce Gibbs Jewelry, Made in America, Recycled / Green Products Sergio Lub, Inc. Booth # 312 Martinez, CA (800) 234-2346 Fax: (825) 229-3609 sonialub@gmail.com www.sergiolub.com Jewelry, Made in America, Recycled / Green Products Shadow of David | Cross of Light Booth # 104 North Bergen, NJ (551) 404-8656 sierra@shadow-of-david.com www.shadow-of-david.com Diana Sierra Independent Artist Silk Wool and Bijoux Booth # 647 Philadelphia, PA (617) 512-7215 Fax: (215) 689-2745 silkandwoolltd@yahoo.com www.silkwoolbijoux.com Apparel, Fair Trade, Jewelry Simple Style Booth # 641 Grand Prairie, TX (972) 641-6888 Fax: (972) 641-6908 simplestyle@aol.com www.simplestyleinc.com Jewelry Smithsonian Folkways Booth # 147 Washington, DC (202) 558-7038 dionl@si.edu www.folkways.si.edu Multimedia Spicer Bags Booth # 644 San Francisco, CA (707) 227-7407 Fax: (415) 701-1920 katie@spicerbags.com www.spicerbags.com Sarah Gemmell, Katie Holden Apparel, Custom Products, Made in America

Stewart / Stand Booth # 411 Carlsbad, CA (760) 827-1400 Fax: (718) 504-4292 paul@stewartstand.com www.stewartstand.com Nic Castronova, Diane O’Donnel, Paul StewartStand Custom Products, Paper Products, Recycled / Green Products Sweet Marcel Socks Booth # 735 Albuquerque, NM (214) 364-4755 amy@sweetmarcel.com www.sweetmarcel.com Apparel TAM Retail (A Div. of Lode Data Systems Inc.) Booth # 201 Orland Park, IL (888) 843-1476 Fax: (708) 460-1253 llode@tamretail.com www.nonprofitpos.com Brian Charles, Jack Dvorak Store Operations & Supplies Tesoros Trading Co. Booth # 234 Austin, TX (512) 479-8341 Fax: (512) 479-0036 jonathan@tesoros.com www.tesoros.com Fair Trade, Recycled / Green Products, Reproductions Third Drawer Down Booth # 522 Toronto, ON, Canada (519) 497-6273 Fax: +61 3 80801784 sales@thirddrawerdown.com www.thirddrawerdownstudio.com Krista Blake, Abigail Crompton Apparel, Custom Products, Souvenir / Promotional Timber Green Woods Booth # 514 Spring Green, WI (608) 574-3343 Fax: (608) 338-0901 timbergreenwoods@hotmail.com www.timbergreenwoods.com Custom Products, Made in America, Souvenir / Promotional

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Topline Products Inc. Booth # 404 Tukwila, WA (800) 745-6623 Fax: (206) 575-5057 richardf@toplineproducts.com www.toplineproducts.com Custom Products, Souvenir / Promotional

Universal Specialties Co. Inc. Booth # 303 Cedar Hill, TX (972) 291-0383 Fax: (972) 291-3730 info@universalspecialties.biz www.universalspecialties.biz Educational Products, Games & Toys, Souvenir / Promotional

Wentworth Wooden Jigsaw Puzzles Booth # 241 Malmesbury, Wiltshire, England (44) 1666 840033 Fax: (44) 1666 840047 dominic@jigsaws.co.uk www.jigsaws.com Custom Products, Games & Toys, Souvenir / Promotional

Tracy Arrington Studios Booth # 102 Altamonte Springs, FL (407) 342-9218 Fax: (407) 290-0690 tracy@tracyarringtonstudios.com www.tracyarringtonstudios.com Independent Artist, Jewelry, Made in America

Uprintondemand.com Booth # 702 Midhurst, ON, Canada (705) 984-1861 uprintondemand@gmail.com www.uprintondemand.com

White Widow Booth # 544 La Quinta, CA (760) 360-3215 Fax: (760) 345-5440 Jewelry, Souvenir / Promotional

Veretta Art Inc. Booth # 733 Alexandria, LA (318) 473-1888 Fax: (318) 473-1888 artist@verettaart.com www.verettaart.com Custom Products, Home & Garden, Independent Artist

Whitney Howard Designs Booth # 713 Calabasas, CA (818) 884-8478 Fax: (503) 905-1246 howard@whiteneyhowarddesigns.com www.whitneyhowarddesigns.com Jewelry, Made in America, Souvenir / Promotional

Village Designs Booth # 445 Daisy, MO (573) 266-3642 Fax: (573) 266-0412 dodie@villagedesigns.com www.villagedesigns.com Dodie Eisenhauer, Jenny Turner Independent Artists, Jewelry, Made in America

World Import RainStopper Umbrellas Booth # 533 Kennesaw, GA (800) 331-3152 Fax: (770) 425-6764 info@worldimportco.com www.worldimportco.com Karen Krasner, Anita Parker Custom Products, Souvenir / Promotional

U.S. Games Systems Inc. / Creative Whack Co. Booth # 518 Stamford, CT (203) 353-8400 x326 Fax: (203) 353-8431 carole@usgamesinc.com www.usgamesinc.com Carole Vignoli Games & Toys, Paper Products, Souvenir / Promotional UKUSH, Handmade for Fair Trade Booth # 231 Seattle, WA (206) 763-0454 Fax: (206) 763-0454 ukushgal@gmail.com www.ukush.com Apparel, Fair Trade, Jewelry Umbra Booth # 510 Toronto, ON, Canada (416) 299-0088 Fax: (416) 299-6168 mark.wallis@umbra.com www.umbra.com Matt Carr, Jeff Hermanski, Claudia Marinoni, Mark Wallis Games & Toys, Home & Garden The Unemployed Philosophers Guild Booth # 315 Brooklyn, NY (718) 243-9492 Fax: (718) 254-9345 jennifer@upguild.com www.philosophersguild.com Jennifer Castracane, Ari Lowenstein Games & Toys, Paper Products, Souvenir / Promotional

Village Originals Booth # 700 Orlando, FL (407) 277-8837 Fax: (407) 243-6647 tony@villageoriginals.com www.villageoriginals.com/showcatalog Tony Grilli Educational Products, Jewelry, Souvenir / Promotional

American Educational Products (800) 289-9299 Fort Collins, CO Candace Coffman Andoniadis Retail Services (503) 629-9279 Portland, OR Andrew Andoniadis Artisans, Inc. (913) 451-8854 Glen Flora, WI Charlie O’Mahoney doyle + associates (215) 829-9449 Philadelphia, PA Joan Doyle Puzzles Plus Inc. (904) 737-4102 Jacksonville, FL Jackie Goldman Susan C. DeLand Consulting (562) 773-0874 Long Beach, CA Susan DeLand Winter Design Group (212) 620-0985 New York, NY Bruce Winter Works Consulting (206) 930-9629 Seattle, WA Miriam Works

Vintage Revival Booth # 505 Altus, OK (580) 379-9060 Fax: (580) 379-9062 vintagerevival@sbcglobal.net www.vintagerevival.com Jewelry Wax Works Video Works Booth # 212 Owensboro, KY (270) 926-0008 Fax: (270) 685-3636 kenny.horn@wwvw.com www.waxworksonline.com Bill Brown, Kenny Horn, Lindsay Roby Educational Products, Multimedia, Recycled / Green Products

ICONS

Truebite Inc. Booth # 219 Vestal, NY (607) 785-7664 tami@truebite.com www.fotofiles.com

NON-EXHIBITING AFFILIATES

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EXHIBITORS BY PRODUCT CATEGORY (as of 3/21/14) APPAREL

Atlas Screen Printing Ayindisa Breeke and Company Inc. The Courtney Collection Dibble & Dibble Distinctly Himalayan Eagle Crest Inc. Earth Sun Moon Trading Co. Gallery Collection Harshita Designs Inc. Historic Sales JHJ International Company Limited Josh Bach Limited Julie Feldman Designs Lanart Alpaca Products Liberty Graphics Meredith Strauss Nina J. Design Studios LLC Ozone Design Inc. Painted Silks by Kavita Pure West / Pure Vintage Silk Wool and Bijoux Spicer Bags Sweet Marcel Socks Third Drawer Down UKUSH, Handmade for Fair Trade

BOOKS & RELATED

APG Books and Gifts Applewood Books Barron’s Educational Series Inc. Bear Wallow Books Publishers Inc. Bill McClung & Associates / Prestel Publishing EDC Publishing Fitzhenry & Whiteside Publishers Fotofolio Inc. Historic Sales Historical Conservancy MerryMakers Inc. MMD Holdings LLC Museum Masterworks Inc. Pelican Publishing The Penguin Group Phaidon Press Inc. Pomegranate Quayside Publishing Group Random House LLC The Rosen Publishing Group Inc. Schiffer Publishing Ltd.

CUSTOM PRODUCTS Americana Souvenirs & Gifts Ancestors of Dover Ltd. Applewood Books Artobjects Atlas Screen Printing Baskets of Cambodia Beloved Beadwork Breeke and Company Inc. Business Innovations

Cardboard Safari The Charleston Mint China Star (USA) Ltd. Christina’s World David Howell and Co. Dear LaserWorks Deneen Pottery Design Master Associates Inc. Dibble & Dibble Earth Sun Moon Trading Co. Fossilicioius Found Image Press Galison / Mudpuppy Gallery Collection Giftworks Plus Harshita Designs Inc. Hogeye Inc. Hohner Inc. Hunt Designs Ida Lindsey China Co. LLC Jacarte Jelli Jewels JHJ International Company Limited Josh Bach Limited Julie Feldman Designs Kamibashi Asian Art KJK Jewelry Inc. by Katherine J. Kornblau L.M. Kartenvertrieb & Verlags Gmbh, Germany Lady From Venice Linpeng International Inc. M.P. Barcelona Inc. MBA Design and Display Mechanical Kits LLC Meredith Strauss MerryMakers Inc. MODGY MuseumLight Company Museum Masterworks Inc. Museum Store Products Inc. National Design LLC Nielsen Trading Inc. Nomad Imports Collection NoMonet Paperproducts Design (PPD) Pigment & Hue Inc. Popcorn Movie Poster Company Pure West / Pure Vintage Puzzles Plus Inc. Scandical ScreenCraft Gifts Spicer Bags Stewart / Stand Third Drawer Down Timber Green Woods Topline Products Inc. Veretta Art Inc. Wentworth Wooden Jigsaw Puzzles World Import RainStopper Umbrellas

EDUCATIONAL PRODUCTS

Adventure Planet / Rhode Island Novelty APG Gifts and Books Bendie Buddies Beyond123 LLC Buddha Board Inc. Cardboard Safari Discoveries Egyptian Imports Eagle and Gryphon Games EDC Publishing Eni Puzzles Folkmanis Inc. Fossilicious Fotofolio Inc. GrandmasUnplugged Historical Conservancy International Arrivals LLC JF Jones Mobiles, LLC M.P. Barcelona Inc. Magnote Mechanical Kits LLC MMD Holdings LLC The Penguin Group Puzzles Plus Inc. Red Fish Toys Safari Ltd. Universal Specialties Co. Inc. Village Originals Wax Works Video Works

FAIR TRADE

Artobjects Baskets of Cambodia Belart LLC Broadway Gifts Co. Distinctly Himalayan EarthView Inc. Kamibashi Asian Art Lanart Alpaca Products Mata Ortiz to You Samantha Davimes Inc. / Anywhere Market Silk Wool and Bijoux Tesoros Trading Co. UKUSH, Handmade for Fair Trade

FOOD

AmuseMints, LLC Ghirardelli Chocolate

GAMES & TOYS

Adventure Planet / Rhode Island Novelty Ayindisa Bendie Buddies Beyond123 LLC Bill McClung & Associates / Prestel Publishing Buddha Board Inc. Business Innovations Design Master Associates Inc. Eagle and Gryphon Games Eni Puzzles

Folkmanis Inc. Galison / Mudpuppy International Arrivals LLC JF Jones Mobiles, LLC Lanart Alpaca Products Magnote Makit Products Mechanical Kits LLC MerryMakers Inc. The Penguin Group Pigment & Hue Inc. Pomegranate Puzzles Plus Inc. Red Fish Toys Safari Ltd. U.S. Games Systems Inc. / Creative Whack Co. Umbra The Unemployed Philosophers Guild Universal Specialties Co. Inc. Wentworth Wooden Jigsaw Puzzles

HOME & GARDEN

Baskets of Cambodia Bear Wallow Books Publishers Inc. Broadway Gifts Co. China Star (USA) Ltd. Christina’s World The Courtney Collection Gold Crest Distributing Ibis & Orchid Design Inc. Ida Lindsey China Co. LLC Jacarte JF Jones Mobiles, LLC MODGY Nielsen Trading Inc. Nina J. Design Studios LLC Paperproducts Design (PPD) SAVORA ScreenCraft Gifts Umbra Veretta Art Inc.

INDEPENDENT ARTISTS Alegreea Imports Allport Editions Greeting Cards Beads Afar Christina’s World David Changar Ceramic Designs EarthView Inc. Ficklesticks Fabric Jewels Julie Feldman Designs Lady From Venice Makit Products Meredith Strauss Shadow of David | Cross of Light Tracy Arrington Studios Veretta Art Inc. Village Designs

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JEWELRY

Abra Couture Alegreea Imports AmuseMints, LLC Ancestors of Dover Ltd. Aquila Designs Inc. Ayindisa Beads Afar Belart LLC Beloved Beadwork China Baroque China Star (USA) Ltd. The Courtney Collection D M Merchandising David Howell and Co. Design Make Art Ficklesticks Fabric Jewels Fiora Jewelry Hogeye Inc. Hunt Designs KJK Jewelry Inc. by Katherine J. Kornblau Jelli Jewels Linpeng International Inc. Mata Ortiz to You Moki Yoki & Me NoMonet Pure West / Pure Vintage Samantha Davimes Inc. / Anywhere Market Semaki & Bird Sergio Lub, Inc. Silk Wool and Bijoux Simple Style Tracy Arrington Studios UKUSH, Handmade for Fair Trade Village Designs Village Originals Vintage Revival White Widow Whitney Howard Designs

MADE IN AMERICA

Alegreea Imports Allport Editions Greeting Cards Americana Souvenirs & Gifts Applewood Books Bear Wallow Books Publishers Inc. David Changar Ceramic Designs David Howell and Co. Dear LaserWorks Deneen Pottery Eagle Crest Inc. Fiora Jewelry Fossilicious Gallery Collection Giftworks Plus Gold Crest Distributing GrandmasUnplugged Harshita Designs Inc. Josh Bach Limited KJK Jewelry Inc. by Katherine J. Kornblau Liberty Graphics

Museum Store Products Inc. Nina J. Design Studios LLC Painted Silks by Kavita Pigment & Hue Popcorn Movie Poster Company Scandical Semaki & Bird Sergio Lub, Inc. Spicer Bags Timber Green Woods Tracy Arrington Studios Village Designs Whitney Howard Designs

REPRODUCTIONS

MULTIMEDIA

Adventure Planet / Rhode Island Novelty AmuseMints, LLC Ancestors of Dover Ltd. AustriaShop Bendie Buddies Beyond123 LLC Broadway Gifts Co. Buddha Board Inc. Business Innovations The Charleston Mint CTM Group dba The Pennymen D M Merchandising Dear LaserWorks Deneen Pottery Design Master Associates Inc. Dibble & Dibble Eagle Crest Inc. EarthView Inc. Eni Puzzles Fiora Jewelry Giftworks Plus Historic Sales Hogeye Inc. Hohner Inc. Ibis & Orchid Design Inc. Jacarte Jelli Jewels JHJ International Company Limited Kamibashi Asian Art L.M. Kartenvertrieb & Verlags Gmbh, Germany Lady From Venice Linpeng International Inc. M.P. Barcelona Inc. Makit Products MODGY MuseumLight Company Museum Store Products Inc. National Design LLC Ozone Design Inc. RP Korea (Hankuk Art Chain Co., Ltd.) Safari Ltd. Scandical ScreenCraft Gifts Tesoros Trading Co. Third Drawer Down

Artobjects PBS Distribution Quayside Publishing Group Smithsonian Folkways Wax Works Video Works

PAPER PRODUCTS

1000Museums Inc. Allport Editions Greeting Cards Bill McClung & Associates / Prestel Publishing Discoveries Egyptian Imports Fotofolio Inc. Found Image Press Galison / Mudpuppy Grandmas Unplugged International Arrivals LLC L.M. Kartenvertrieb & Verlags Gmbh, Germany Magnote National Design LLC Nielsen Trading Inc. Paperproducts Design (PPD) Pomegranate Stewart / Stand U.S. Games Systems Inc. / Creative Whack Co. The Unemployed Philosophers Guild

RECYCLED / GREEN PRODUCTS

Belart LLC Cardboard Safari Distinctly Himalayan Earth Sun Moon Trading Co. Gold Crest Distributing Liberty Graphics Mata Ortiz to You MBA Design and Display Nomad Imports Collection Red Fish Toys Samantha Davimes Inc. / Anywhere Market Semaki & Bird Sergio Lub, Inc. Stewart / Stand Tesoros Trading Co. Wax Works Video Works

1000Museums Inc. Americana Souvenirs & Gifts The Charleston Mint David Changar Ceramic Designs Discoveries Egyptian Imports Ida Lindsey China Co. LLC MMD Holdings LLC MuseumLight Company Museum Masterworks Inc. Popcorn Movie Poster Company RP Korea (Hankuk Art Chain Co., Ltd.)

SOUVENIR / PROMOTIONAL

Timber Green Woods Topline Products Inc. U.S. Games Systems Inc. / Creative Whack Co. The Unemployed Philosophers Guild Universal Specialties Co. Inc. Village Originals Wentworth Wooden Jigsaw Puzzles White Widow Whitney Howard Designs World Import RainStopper Umbrellas

STORE OPERATIONS & SUPPLIES

Big Hairy Dog Information Systems (BHD) JDS Solutions Corp.

MBA Design and Display NCR Retail PartnerShip RP Korea (Hankuk Art Chain Co., Ltd.) TAM Retail (A Div. of Lode Data Systems Inc.)

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LIST OF ATTENDEES (as of 3/21/14) Addison Gallery of American Art (978) 749-4023 Andover, MA Anna Gesing

Bainbridge Island Art Museum (206) 451-4008 Bainbridge Island, WA Diana Riddle

Admiral Nimitz Museum / National Museum of the Pacific War (830) 997-8600 x10 Fredericksburg, TX Krista Gratigni

Baltimore Museum of Art (443) 573-1845 Baltimore, MD Deana Karras

Albright-Knox Art Gallery (716) 270-8248 Buffalo, NY Tracey Levy American Airlines C.R. Smith Museum (817) 967-5463 Fort Worth, TX Judith Clark Amon Carter Museum (817) 989-5007 Fort Worth, TX John Reilly Anchorage Museum at Rasmuson Center (907) 929-9255 Anchorage, AK Mark Weber Annenberg Space for Photography (213) 403-3123 Los Angeles, CA Marissa Hollenback, Carol Laumen Asian Art Museum of San Francisco (415) 581-3602 San Francisco, CA Raymond McKenzie Atlanta Botanical Garden (404) 591-1566 Atlanta, GA Kathleen Guy Atlanta-Fulton County Zoo (404) 624-5666 Atlanta, GA Greg Cain Audubon Canyon Ranch (415) 868-9244 Stinson Beach, CA Yvonne Pierce, Leslie Sproul Australian National Maritime Museum 61 2 9298 3698 Sydney, NSW, Australia Matt Lee

The Barnes Foundation (215) 278-7404 Philadelphia, PA Denise Bolton, Julie Steiner Bellevue Arts Museum (425) 579-0770 Bellevue, WA Nancy Whittaker Bellevue Botanical Garden Society (425) 452-4468 Bellevue, WA Mary Quackenbush Biedenharn Museum & Gardens (318) 807-3211 Monroe, LA Mona Orloski The Blanton Museum of Art (512) 471-4127 Austin, TX Justin O’Connor Bok Tower Gardens (863) 678-1159 Lake Wales, FL Sandra Sue Dent Bowdoin College Museum of Art (207) 725-3126 Brunswick, ME Liza Nelson The Briscoe Western Art Museum (210) 299-4499 x581 San Antonio, TX Ann Miller Buffalo Bill Center of the West (307) 587-3243 Cody, WY Kelly Webber The Butler Institute of American Art (330) 743-1107 x127 Youngstown, OH Renee Sheakoski Cantigny Park Foundation (630) 260-8216 Wheaton, IL Alicia Anderson

Charles H. Morse Museum of American Art (407) 645-5311 Winter Park, FL Ava Maxwell

Corpus Christi Museum of Science and History (361) 826-4664 Corpus Christi, TX Dylan McGill

Charles M. Schulz Museum (707) 284-1270 Santa Rosa, CA Susie Martinez

Crystal Bridges Museum of American Art (479) 657-2342 Bentonville, AR Tracy Cude, Mary Douthit, Diana Walpole

Chazen Museum of Art (608) 263-4171 Madison, WI Heather Groff CIA Museum / Employee Activity Assn.

(703) 874-4289 McLean, VA Mark Wiggins The Clark (413) 458-0448 Williamstown, MA Rachelle Jones The Cleveland Museum of Art (216) 707-6683 Cleveland, OH Teresa Padney, Catherine Surratt Clyfford Still Museum (720) 354-4868 Denver, CO Lydia Mila Garmaier Colorado Symphony Guild Shop (303) 839-9634 Denver, CO LeAnn Nelson Columbia River Maritime Museum (503) 325-2323 Astoria, OR Blue Anderson Columbus Museum of Art (614) 629-0312 Columbus, OH Pam Edwards, Alaina Pepicello Conner Prairie Interactive History Park (317) 214-4470 Fishers, IN Elaine Molin Contemporary Arts Museum Houston (713) 284-8267 Houston, TX Susan Pruden

Cummer Museum of Art and Gardens (904) 899-6036 Jacksonville, FL Susan Tudor deCordova Sculpture Park and Museum (781) 259-3662 Lincoln, MA David Duddy de Young and Legion of Honor / Fine Arts Museums of San Francisco (415) 750-3511 San Francisco, CA Stuart Hata, Tim Niedert Dennos Museum Center – Northwestern Michigan College (231) 995-1587 Traverse City, MI Terry Tarnow Denver Art Museum (720) 865-4440 Denver, CO Greg McKay, Donald Robinson Eastern National (828) 778-0277 Asheville, NC Karen Searle Edsel and Eleanor Ford House (313) 884-4222 Grosse Pointe Shores, MI Matthew Peplinski Farmington Museum System (505) 599-1421 Farmington, NM Kandy LeMoine Fernbank Museum of Natural History (404) 929-6356 Atlanta, GA Crystal Garner Fort Bend Museum / George Ranch Historical Park (281) 343-0218 Richmond, TX Anna Hopkins

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Fort Ticonderoga (518) 585-2821 Ticonderoga, NY Kari Bruce

High Museum of Art (404) 733-4409 Atlanta, GA Sylvia Roberts

Jordan Schnitzer Museum of Art (541) 346-0969 Eugene, OR Kurt Neugebauer

The Mint Museum (704) 337-2038 Charlotte, NC Sandy Fisher

Foundation for Historical Louisiana (225) 387-2464 Baton Rouge, LA Carolyn Bennett, Melanie Hanley, Claire Major

Hillwood Estate, Museum & Gardens (202) 243-3931 Washington, DC Lauren Salazar

Joslyn Art Museum (402) 342-3300 Omaha, NE Jane Precella

Mission San Juan Capistrano (949) 234-1383 San Juan Capistrano, CA Pamela Conway

Historic Deerfield (413) 775-7171 Deerfield, MA Tina Harding

Kilauea Point Natural History Assn.

(808) 828-1916 Kilauea, HI Judy Burner

Missouri Historical Society (314) 454-3172 Saint Louis, MO Susan Ponciroli

Historic Hudson Valley (914) 631-3992 x17 Sleepy Hollow, NY Henri-Pierre Corbacho, Valerie Helmke

LDS Museum of Church History and Art (801) 240-3592 Salt Lake City, UT Annette Burdette, Kurt Graham, Lori Peterson

Modern Art Museum of Fort Worth (817) 840-2135 Fort Worth, TX Stephanie Watson

Friends of Dinosaur State Park and Arboretum (860) 257-7601 Rocky Hill, CT Carla Roggi The Gatehouse Shop – Sheppard Pratt Health System (410) 938-4022 Towson, MD Patricia Toth Georgia O’Keeffe Museum (505) 946-1001 Santa Fe, NM Janice Wrhel Global Health and Education Foundation (415) 297-3968 Danville, CA Christopher Choy, Angie Shen Great Parks of Hamilton County (513) 923-3665 Cincinnati, OH Irene Light Harn Museum of Art (352) 392-9826 x2117 Gainesville, FL Kathryn Rush The Health Museum (713) 419-9861 Houston, TX Mary Heartlein The Henry B. Plant Museum (813) 258-7307 Tampa, FL Jennifer Rutz The Hermitage Museum Store (615) 889-2941 x216 Hermitage, TN Amanda Millslagle The High Desert Museum (541) 382-4754 x380 Bend, OR Julie Sturges

Historic Locust Grove Inc. (502) 897-9845 Louisville, KY Jennifer Jansen Historic New Orleans Collection (504) 598-7105 New Orleans, LA Michelle Gaynor Holocaust Museum Houston (713) 527-1629 Houston, TX Pam Hamilton, Suzanne Sutherland Illinois State Museum (217) 782-0979 Springfield, IL Cheryl Staley International Rose Test Garden (503) 227-7033 Portland, OR Lilia Villaseñor Inupiat Heritage Center (907) 852-0422 Barrow, AK Debbie Suvlu James Monroe Museum (540) 654-1043 Fredericksburg, VA Lynda Allen The John and Mable Ringling Museum of Art (941) 359-5700 x1122 Sarasota, FL Rachel Allen The John F. Kennedy Center for the Performing Arts (202) 416-8355 Washington, DC Stephanie Fridge, Barbara Lenhardt

Leepa-Rattner Museum of Art (727) 712-5217 Tarpon Springs, FL Lynn Pierson Lowe Art Museum – University of Miami (305) 284-6980 Coral Gables, FL Lorrie Stassun Lowell Observatory (928) 774-3206 Flagstaff, AZ Diana Weintraub Loyola University Museum of Art (312) 915-7600 Chicago, IL Jonathan Canning, Guadalupe Pastenes Maine Audubon (207) 781-2330 x210 Falmouth, ME Carroll Tiernan Mayborn Museum Complex (254) 710-7987 Waco, TX Ellan Burke McNay Art Museum (210) 805-1743 San Antonio, TX Janet Goddard Milwaukee Art Museum (414) 224-3212 Milwaukee, WI Karen McNeely Minnesota Historical Society (651) 259-3011 Saint Paul, MN Meta Bloomberg, Gloria Stern

Modernism Museum of Mount Dora (352) 385-0024 Mount Dora, FL Janet Coffman, Michell Middleton Monona Terrace Gift Shop (608) 261-4066 Madison, WI Lisa Sparks Morehead Planetarium and Science Center (919) 843-2600 Chapel Hill, NC Susan Durham, Ron Risch Museum of Contemporary Native Arts (505) 428-5911 Santa Fe, NM Laura Ellerby Museum of Fine Arts (727) 896-2667 Saint Petersburg, FL Audrie Rañon Museum of Flight (206) 768-7109 Seattle, WA Mary Christensen, Lesley Hooker Museum of New Mexico Foundation (505) 982-3016 x21 Santa Fe, NM Candace Allen, John Stafford Museum of Russian Icons (978) 598-5000 x17 Clinton, MA Jocelyn Willis

ICONS

Fred Jones Jr. Museum of Art (405) 325-4633 Norman, OK Jin Jo Garton

MSA Award Finalist Memorial Scholarship Donation

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LIST OF ATTENDEES (as of 3/21/14) The New–York Historical Society (212) 485-9284 New York, NY Ione Saroyan

Phoenix Art Museum (602) 307-2025 Phoenix, AZ Jennifer Barnella

North Carolina Museum of History (919) 807-7835 Raleigh, NC Lynn Brower, Suzanne Davis

Polk Museum of Art (863) 688-7743 x245 Lakeland, FL Terry Aulisio

Museum of Transportation (787) 201-7942 Guaynabo, Puerto Rico Aimee Otero

North Carolina Museum of Natural Sciences (919) 707-9851 Raleigh, NC Heather Heath

Portland Museum of Art (207) 775-6148 x3220 Portland, ME Sally Struever

Museum Victoria +61 (0)3 8341 7623 Carlton, VC, Australia Larry McInerney

The Ohio Statehouse Museum (614) 728-9234 Columbus, OH Rebecca Wildman

President Lincoln’s Cottage (A National Trust Site) (202) 829-0436 x31231 Washington, DC Jamie Cooper

National Building Museum (202) 272-7706 Washington, DC Micheal Higdon

Oklahoma Historical Society / Oklahoma History Center (405) 522-5213 Oklahoma City, OK Jera Winters

The Preservation Society of Newport County (401) 847-1000 x114 Newport, RI Kate Botelho, Laura Murphy

Olana Museum Shop (518) 828-1872 Hudson, NY Rachel Tice

Princeton University Art Museum (609) 258-7674 Princeton, NJ Christine Hacker

The Orchard Shop at Minnetrista (765) 287-3505 Muncie, IN Molly Harty

The Ringling Museum of Art (941) 359-5700 x1122 Sarasota, FL Rachel Allen

Pacific Historic Parks (808) 954-8710 Waipahu, HI Gene Caliwag, Aileen Utterdyke

Royal Alberta Museum (780) 453-9145 Edmonton, AB, Canada Kim Gray

Park City Museum (435) 649-7457 Park City, UT Sandra Morrison

Saint Louis Art Museum (314) 655-5249 Saint Louis, MO Debbie Boyer

Peabody Essex Museum (978) 542-1549 Salem, MA Penny Bigmore

The Salt Museum (315) 457-2460 Liverpool, NY Rhoda Sikes

The Peary – MacMillan Arctic Museum Bowdoin College (207) 725-3416 Brunswick, ME Amy Hawkes

Sam Noble Oklahoma Museum of Natural History (405) 325-1329 Norman, OK Ksenia Goode

Permian Basin Petroleum Museum (432) 683-4403 Midland, TX Channon Gregg, Luanne Thornton

San Antonio Museum of Art (210) 978-8140 San Antonio, TX Averie Buitrón, Barbara Olson

Museum of the Rockies – Montana State University (406) 994-5245 Bozeman, MT Brittany Simkins Museum of Science and History (361) 826-4664 Corpus Christi, TX Dylan McGill

National Gallery of Art (202) 842-6590 Landover, MD Noriko Bell National Museum of Nuclear Science and History (505) 245-2137 x109 Albuquerque, NM Molly Brunell, Elena Seaberg National Museum of the Marine Corps (703) 221-3397 Triangle, VA Andy Pineau The National Museum of Toys and Miniatures (816) 235-8007 Kansas City, MO Meg Hauser National Solar Observatory (575) 434-7190 Sunspot, NM Derek Gregory, Geoffrey Roberts The National World War II Museum (504) 528-1944 x239 New Orleans, LA Chris Michel New Mexico Museum of Natural History and Science (505) 841-2871 Albuquerque, NM Elizabeth Ricker

The Phillips Collection (202) 387-2151 x217 Washington, DC Pete Bernal

San Diego Zoo / San Diego Zoo Safari (858) 451-1166 San Diego, CA Don Leiker San Francisco Symphony (415) 503-5477 San Francisco, CA Jeannette Garbarini-Walters Science Center of Iowa (515) 274-6868 x302 Des Moines, IA Kelli Hartmann Shawnee Town 1929 (913) 248-2360 Shawnee, KS Royal Krueger Sheldon Museum of Art (402) 472-3637 Lincoln, NE Kerry Eddy Sheppard Pratt Health System (410) 938-4022 Towson, MD Patricia Toth South Carolina State Museum (803) 898-4968 Columbia, SC Scottie Ash Nicholson Springs Preserve (702) 822-7767 Las Vegas, NV Sonja Robinson Symphony in the Flint Hills, Inc. (620) 273-8955 Cottonwood Falls, KS Louise Carlin Tellus Science Museum (770) 606-5700 Cartersville, GA Conilia Wade Telus World of Science Edmonton (780) 452-9100 Edmonton, AB, Canada Paul Voyer Terre Haute Children’s Museum (812) 235-5548 Terre Haute, IN Jamie McDowell University of Alaska Museum of the North (907) 474-5137 Fairbanks, AK Daniel David

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University of Minnesota Landscape Arboretum (952) 443-4409 Chaska, MN John Cheleen, Mary Cheleen

Vizcaya Museum Cafe & Gift Shop (305) 856-8188 Miami, FL Lawrence Singer, Joy Wallace, Kellie Woodward

University of Nebraska State Museum (402) 472-6699 Lincoln, NE Mark Harris

Wadsworth Atheneum Museum of Art (860) 838-4053 Hartford, CT Stacey Stachow

University of Texas McDonald Observatory Visitor Center (432) 426-4160 Fort Davis, TX Angela Otoupal

The Walters Art Museum (410) 547-9000 x208 Baltimore, MD Alice McAuliffe

Virginia Museum of Fine Arts (804) 340-1522 Richmond, VA Michael Guajardo, Dana Masters

Wisconsin Historical Society (608) 264-6563 Madison, WI Amanda Schultz The Witte Museum (210) 357-1895 San Antonio, TX Linda Gerber

Worcester Art Museum (508) 799-4406 Washington County Museum of Fine Arts Worcester, MA (301) 797-4176 Susan Giordano Hagerstown, MD Kandyce Douglas Wycliffe Bible Translators (Wycliffe Discovery Center) Wellington Museums Trust (407) 852-3775 64 4 4710952 Orlando, FL Wellington, New Zealand Kristie Frieze, Kathy Zoetewey Karryn Baudet White House Historical Assn.

(202) 218-4304 Washington, DC Constance McCulloch

ICONS

USS Hornet Museum (510) 521-8448 x247 Alameda, CA Carrie Santell

Williams College Museum of Art (413) 597-3179 Williamstown, MA Michele Migdal

MSA Award Finalist Memorial Scholarship Donation

ADDITIONAL ATTENDEES (as of 3/21/14) 555 Productions Inc. (323) 962-9342 Los Angeles, CA Chris Hampson Anne McGilvray Co (281) 580-4972 Houston, TX Sherry Pleas Billion Jelly Bloom (650) 248-4300 San Francisco, CA Patti Lord Saint Nicolas Ltd. +44 (0)20 7385 0040 London, England Sophie Bedoret, Clare Bolton Southern Territory Associates (972) 618-1149 Plano, TX Rayner Krause University Co-op Society Inc. (512) 476-7211 Austin, TX George Mitchell, Antonia Mitchell

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VENDOR FOCUS

FOUND IMAGE PRESS Barry Bell or Cate Bell (800) 927-3722 Cate@foundimage.com www.foundimage.com Booth # 631

LADY FROM VENICE Dale Levy (310) 691-2871 ladyfromvenice@gmail.com www.theladyfromvenice.com Booth # 130

OLD WORLD ARTISANS INTERNATIONAL Sandra McPherson (800) 975-2391 sandra@oldworldartisansint.com www.oldworldartisansint.com

What products and services do you offer the nonprofit retail industry?

All Found Image Press products are handcrafted in the USA! We have an eclectic archive of more than 50,000 vintage images covering every topic, place and occasion from everyday to holiday, from Los Angeles to New York to Paris, from decorative arts to sailing ships to wildlife. Choose from more than 100 calendar titles and 35 postcard booklet titles or select from our extensive archive to create your own line of high quality note cards, postcards, boxed notes, matted prints, magnets, lined journals, sketch books, easel desk calendars and postcard booklets.

Our very popular custom product development program offers low minimums, short runs and short turn-around times. You can select images from our archive or supply images from your institution or collections. Our products are printed on-demand in San Diego, Calif., on high-quality acid-free paper and—except for our postcards, magnets and boxed notes—are individually packaged in clear glassine bags.

What products and services do you offer the nonprofit retail industry?

Comments from many happy customers: • “Just gorgeous! Oh, how fun!”

• “This is elegant! I feel so sophisticated in this necklace!”

• “It is more than a necklace; it is a work of art!”

• “Every time I wear one of your necklaces, people ask where I got it.”

Dale Levy, The Lady From Venice, is well known for her one-of-a-kind jewelry designs, but this year she became involved with the design of the beads and created two lovely collections that are reproducible—the Elegant Swirls Series (see page 46) and the Allegra Fun Series (shown above). These are luxury items, MSRP $200.

She also offers the Juliet Collection, unique and quite modern in design, as well as a lower price point collection called the Aventurine Series, with jewelry that appeals to all ages, from the youngest girls to their grandmothers.

The Lady of Venice has selected the best of Murano, Italy, to bring to the MSA Expo in Houston. Besides her jewelry collections, she offers economic small gift items, glass sculptures on elegant stands, and new mediumsized sculptures in glass. Themes include fish, birds, hot-air balloons and clowns, all new and delightful.

What products and services do you offer the nonprofit retail industry?

Made with Your Mission in Mind™ : We take our tagline seriously. Old World Artisans Int. uses your digital images from your museum exhibits, historical monuments or city landmarks to design and create custom-sewn fabric and leather products based on your mission statement.

Our research shows that the cultural commerce visitor is searching for products which are: • Made in America • Lightweight • Packable • Immediately Useful • Giftable • Collectible • Custom Products with Provenance Cards • Attractively Packaged • Based on Your Mission Statement We create travel bags and accessory products to meet their needs. We offer a 100% guarantee and no minimums.

We also offer original, signed, numbered, limited edition artwork on leather cushions, as well as giclee canvases, and many other products. We also have lots of new products planned to debut in Hartford next year!

What information about your company do you want to share with attendees?

Found Image Press has been supplying superior paper and gift products to the Museum Gift Shop industry for 16 years and has been a proud member of MSA for 14 years. We have created custom products for many of the most important cultural institutions in the USA. We pride ourselves on our high level of customer service and on our flexibility in helping you get the product you need in your store to drive sales and further the mission of your institution.

Our archive and product offerings can be viewed at our web site, www.foundimage.com.

What information about your company do you want to share with attendees?

At Old World Artisans Int., we want to preserve the skills and craftsmanship that once made our country a world leader in manufacturing. With needles, brushes and cameras, we combine our efforts to share these skills, put people back to work and help to bring our factories back to the United States.

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VENDOR FOCUS

Q3 ART Michelle & Marvin Shafer (877) 929-4258 info@q3art.com www.q3art.com

SCREENCRAFT GIFTS Jon Rousseau (401) 427-2813 Jon@ScreenCraftGifts.com www.ScreenCraftTileworks.com Booth # 426

UPRINTONDEMAND.COM AL Jackson (705) 984-1861 uprintondemand@gmail.com www.uprintondemand.com Booth # 702

What products and services do you offer to the nonprofit retail industry?

Q3 Art, owned by artists Marvin and Michelle Shafer, offers contemporary and affordable handdyed, anodized aluminum jewelry, mobiles and clocks handmade with great care in the USA. We make all our aluminum components out of 80% recycled reprocessed aluminum. Our pieces are all tumble-polished and individually anodized and hand-dyed. Hand dying parts allows us the extensive color palette we use. From earth tones to jewel tones, we have you colored!

Our jewelry designs include earrings, pendants bracelets, broaches and Judaica. We make and design both contemporary, hand-forged and textured mobiles and desktop mobiles, as well as thematic whimsical mobiles and clocks. Our themes include celestial, music and fish.

We have experience with color and designing custom mobiles and jewelry to relate to a show or an event in your museum.

What products and services do you offer the nonprofit retail industry?

ScreenCraft offers a complete line of beautiful, natural marble gifts that are fully customizable with any art. This customization allows us to create a one-of-a-kind gift for every shop!

Commemorate an exhibit, celebrate your location, inspire guests with quotes and beautiful art.

Our marble Tileworks collection includes coasters, clocks, trivets, magnets, ornaments, bottle toppers and key tags designed to create a beautiful product mix in your shop that appeals to a variety of price points.

Other collections include home décor, paperworks and jewelry.

What products and services do you offer the nonprofit retail industry?

Uprintondemand.com is definitely thinking out of the traditional “gift shop box.” We give the nonprofit retail industry the necessary software and tools and the complete manufacturing backup service to enter the multi-billion dollar print-on-demand industry. Some museums have more than 100,000 curated, local photographs.

Our cutting-edge software allows you to monetize such photographs at the simple click of a mouse. Your culture-loving visitors are able to select any single image and choose how to take that piece of history home in any one of more than 2,752 price and size combinations.

Their purchases can be in colour, black and white or sepia. The work can be reproduced on a selection of nine different materials from poster to canvas to stunning metal.

More and more consumers are using technology for their purchases and you can take part in those sales. We have created a model that works by bolting onto your existing gift shop offering.

What information about your company do you want to share with attendees?

We have a wonderful high-quality art product that is sold in many of the finest museum shops and galleries across the country. With a great price point, our top-selling fashion-forward earrings are unique, light weight and collected by many loyal fans. Hand made in our Chicago studio.

What information about your company do you want to share with attendees?

All ScreenCraft products are hand-crafted and assembled at our factory in Providence, R.I. We’ve searched the globe to source the finest products available. We use only 100% authentic marble that we import from the Mediterranean region. Natural imperfections in the tile add to the beauty of our product.

Since 1952, ScreenCraft has worked to create products that honor a people’s history, culture, art and architecture so as to enlighten and instill a sense of pride in what is local.

What information about your company do you want to share with attendees?

We have been building software solutions for more than 10 years. We have plenty of gift retail experience, too, through events across several countries. Online framing is quickly becoming standard in the world today. Our assemblers are professionally trained and we pride ourselves on our state-of-the-art facility.

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BOOKS

Schiffer Publishing Ltd. Thousands of titles on the topics your museum is looking for…and Booth #610 many you didn’t know you were looking for.

JEW EL RY

SPECIAL PRODUCTS BY CATEGORY 1,000s of titles on the topics your

Phone: (610) 593-1777 museum is looking for...and many you marketing@schifferbooks.com didn’t know you were looking for. www.schifferbooks.com call: #610 (610) 593-1777 Booth

Phone: (310) 691-2871 ladyfromvenice@gmail.com www.theladyfromvenice.com Booth #130

e-mail: marketing@schifferbooks.com

w w w . s c h i f f e r b o o k s . c o m Design Master Associates Inc. This colored pencil set features 12 colored pencils and one standard writing pencil. Customer’s unique image is direct-printed on top of product.

Mata Ortiz to You Handmade jewelry made from Mata Ortiz pottery shards and .950 Taxco silver. All one-of-a-kind.

Phone: (520) 744-0639 info@MataOrtiztoYou.com www.MataOrtiztoYou.com Booth #302

Phone: (800) 322-7583 x226 sales@designmasters.com www.designmasters.com Booth #222

Safari Ltd. The new for 2014 Cryptozoology Designer Toob® includes the Yeti, Bigfoot, Loch Ness Monster, Kraken, Furry Trout, Coelacanth and Jack-a-Lope.

Belart LLC Fair Trade Collections created along thousands of years of history. Handmade, unique jewelry in upcycled horn, gold/silver/bronze, stone, agave and tagua.

Phone: (714) 337-1629 info@historicalconservancy.com www.historicalconservancy.com Booth #242

Phone: (800) 554-1454 sales@safariltd.com www.safariltd.com Booth #504

Phone: current (802) 375-2555 new (802) 442-5555 tulianna@belartes.com www.belartes.com Booth #419

MADE IN AMERICA

Historical Conservancy Roman Emperor in a Box will challenge buyers to restore and identify five genuine Roman coins from the 4th century A.D.!

Village Designs Organize something that fits your current exhibit: paint brushes, pens, tools, knitting needles, utensils, makeup items...great for all ages. Handmade in the USA.

PA PER P R OD U C T S

Phone: (877) 929-4258 info@q3art.com www.q3art.com

GrandmasUnplugged Pushing the edge of the envelope with custom postcards, note cards and envelopes. Custom doesn’t have to be expensive.

R E PR OD U C T IO N S

Phone: (401) 427-2813 Jon@ScreenCraftGifts.com www.ScreenCraftTileworks.com Booth #426

EDUCATION AL

Q3 Art Q3 Art creates contemporary, hand-dyed anodized aluminum jewelry, mobiles and clocks. Artist-made with great care in America.

G AMES & TOY S

ScreenCraft Gifts A complete line of natural marble gifts fully customized to beautifully celebrate your museum.

Hand-crafted in the USA.

J EWE L ERY

CUSTOM PR ODU CT S

Lady From Venice Elegant Swirls Series is a new collection featuring Murano glass beads ($200 MSRP). Call me about my extended show special!

Historical Conservancy Fine art from ancient civilizations: Hand-struck reproductions of coins and jewelry from ancient Greece and Rome.

Phone: (573) 266-3642 info@villagedesigns.com www.villagedesigns.com Booth #445

Phone: (254) 386-5456 gram@grandmasunplugged.com www.edgyenvelopes.com Booth #525

Phone: (714) 337-1629 kevin@historicalconservancy.com www.historicalconservancy.com Booth #242

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