myWaukee Sept/Oct 2015

SEPTEMBER/OCTOBER 2015

W au k ee / U r b anda l e edition

FALL INTO

FASHION Helping Women Dress for Success

Suit Up at Langel & Woods Clothiers Fashion forward with Laura Van Waardhuizen Postal Customer PRSRT STD ECRWSS U.S. POSTAGE P A I D DES MOINES, IA PERMIT NO. 589

THE RATES YOU DESERVE...

FROM THE BANK YOU CAN TRUST

Troy Wright

Nicole R. Grove

Todd J. Smith

Troy is a Waukee native and graduate of Waukee High School. He has a Bachelor of Arts degree from the University of Iowa and has 15 years of previous banking experience in West Des Moines.

Nicole started in banking over 24 years ago and has been with Peoples Trust & Savings Bank for the last 8 years. She says working for a small community bank such as PTSB has been a rewarding experience.

Troy specializes in commercial and construction lending. He is excited to continue the PTSB tradition of ‘people first banking’ by his community involvement in Waukee.

Born and raised in a small town, she understands the importance of a community bank and giving back to the community. Go Warriors!

Todd grew up in the small town of Bloomfield in SE Iowa and has been in the mortgage and/or banking industry since 1991. He enjoys working in a field where he can have a positive impact on people’s day-to-day lives, as well as, the community.

Todd enjoys spending time with his son as well as attending all of his sporting events.

Branch Manager

Assistant Vice President

Vice President

He looks forward to the opportunity of earning your business.

M e m b e r

Follow us at facebook.com/peoplefirstbanking

1 1 8 5 S E U N I V E R S I T Y AV E • WA U K E E , I O WA • 9 8 7 - 4 1 3 5 • W W W. P T S B A N K . C O M

CONTENTS September/October 2015

14 STO R I E S

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09

09 S t o r y Suit Up at Langel & Woods Clothiers

Call them ‘Keepers of the Cloth’ or ‘Savants of the Stitch.’ Whatever you call them, the team at Langel & Woods Clothiers clearly feels an intrinsic obligation to create confidence. Custom suits, shirts, ties, and everything in between.

14 F a c e s

o f W a u k e e Jeff Courter

Get to know Jeff, a shareholder with Nyemaster Goode, P.C. for the past 17 years.

17 F e a t u r e Going places. Going strong.

We profile Dress for Success, an organization that serves women who are in transition from a correctional facility to the working world, or who are dealing with homelessness, or women who have been a stay-at-home mom for a while and are re-entering the workforce.

24 F a c e s

o f W a u k e e Kristi Knous

Meet Kristi, president of the Community Foundation of Greater Des Moines.

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S E C T IONS

0 4 F rom th e P ublisher 0 6 Ci ty of Waukee 0 8 P i n Poi n ts of I nterest 2 2 You r Wau ke e Cham ber 2 6 You r Featu red Teac her 2 8 Wau kee Hy -Vee Spec ial Sec tion 3 1 You r Wau ke e Library 3 2 Si n ce We Last Spoke 3 4 You r Wau ke e Com m unity

ON THE COVER Jody White (left) and Teresa Choi (right) from Dress For Success.

Photo by Laura Wills

TWIST little Put a

TWIST in your style!

Hours

2805 100th St, Urbandale Mon - Fri: 10 - 6 515-270-6464 Sat: 9 - 3 Find us on Facebook!

Sun: Closed www.twistyourstyle.com

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FROM The Publisher I remember my first job in politics. The other field directors wore jeans and un-tucked shirts, and more often than not, I wore a suit and tie. I distinctly recall a colleague asking me why I dressed the way I did. My answer was simple: “You only get one chance to make a first impression.”

September/october 2015

When it comes to my style, I say, “Feet first.” I have many pairs of men’s dress shoes—and not just any dress shoes, but American-made Allen Edmonds dress shoes. You could say it’s my vice. I’ve never understood why men don’t give as much attention to their footwear as they do the rest of their wardrobe. To me, there’s nothing worse than a nice suit, shirt, and tie, and then a dumpy pair of shoes. Dressing your feet is just as important as dressing the rest of your body.

I have more dress shoes than I do suits (and to be honest, I have a lot of suits).

In the movie “The Shawshank Redemption,” Morgan Freeman’s character says, “How often do you really look at a man’s shoes?” I would argue “often,” and so would the people at Allen Edmonds. Now, I would concede that men do not notice other men’s shoes very often, but women certainly do. A few years back, the folks at Allen Edmonds surveyed 1,000 men and women and found that women judge men’s shoes twice as often as men judge women’s shoes. A whopping 64 percent of the women surveyed said they judge a man’s fashion sense based on his shoes. In the same survey, 52 percent of women said they judge a man’s personality based on his shoes, and 36 percent of women said they even use shoes to determine a man’s financial position.

Publisher Chad Airhart

Creative Director Jason McArtor

Art & Web Director Zachary Kern

Photo Director Laura Wills

Think about that, single men.

Your personal style is a way of expressing yourself. Sure, a colorful necktie or handkerchief can do that, but there is just something about shoes. A few months ago, I toured the Allen Edmonds facility in Wisconsin. I got to see the 212 steps involved in making each pair of shoes—212! It was truly remarkable. What I’ve learned is that good shoes stand the test of time. Many trends in men’s clothing have come and gone, but a pair of timeless dress shoes from 40 or 50 years ago would still be appropriate today, and more than likely, would still be in style.

So my little piece of style advice is: Don’t be afraid to spend a little more on a pair of shoes when making a purchase. You will be well ahead to buy a better quality shoe that can be re-crafted, as opposed to one that will wear out sooner and will be thrown away.

So in putting your best foot forward (pun intended), just remember, “Feet first.” Oh, and once you have some fine dress shoes, make sure your belt matches them…

Writers Mackensie Smith Sara Stibitz Carolyn Wadle Copy Editor Marjorie Sandner myTown Magazines Distributor Goldfinch Media

Chad C. Airhart, Publisher

Address PO Box 1202 Waukee IA, 50263 Email info@myTownMagazines.com

myWaukee Magazine is published bimonthly, six times annually, by myTown Magazines, a division of Goldfinch Media.

For subscription and advertising information, go to myTownMagazines.com. ©2015 Goldfinch Media

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September/October 2015

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Eight Mistakes That Can Upend Your Retirement Pursuing your retirement dreams can be very challenging. To give yourself the best possible chance of reaching your retirement goals, steer clear of the following eight big blunders whenever possible.

1. Having no strategy. Yes, the biggest mistake is having no strategy at all. Without a strategy, you may have no goals, leaving you no way of knowing how you’ll get there—or whether you’ve arrived.

Creating a strategy will likely increase your potential for success, both before and after retirement.

Brian Weckman (L)

Fou nder/ P re sid e nt & Chi e f I nve stm e nt O f f ic e r bweckm a n @a c tis wea l th. c o m

Brian M. Thompson (R)

Bu si n e ss Deve l o p me nt D i re c t o r & Inde pe nd e nt We a l th M a n a ge r bt homps on @a c t is wea l t h . c o m Actis Wealth Management was founded in 2001 with the aim of bringing an institutional-style investing approach to individuals and businesses. We feel that individual investors should benefit from the same type of investment access and asset allocation processes that are utilized by the world’s largest institutions, including pension funds and university endowments.

2. Frequent trading. Chasing “hot” investments often leads to despair. Create an asset allocation strategy that is properly diversified to reflect your objective, risk tolerance, and time horizon; then make adjustments based on changes in your personal situation, not due to ups and downs in the market.

3. Failing to maximize tax-deferred savings.

Workers have tax-advantaged ways to save for retirement. Not participating in your employer’s 401(k) may be a mistake, especially when you’re passing up free money in the form of employermatching contributions.

4. Prioritizing college funding over retirement.

Your kids’ college education is important, but you may not want to sacrifice your retirement for it.

Remember, you can get loans and grants for college, but you can’t do so for your retirement.

5. Overlooking health care costs. Extended care expenses can undermine your financial strategy for retirement if you don’t prepare for it.

6. Failing to adjust your investment approach well before retirement. The last thing your retirement portfolio can afford is a sharp fall in stock prices and a sustained bear market at the moment you’re ready to stop working. Consider adjusting your asset allocation in advance of tapping your savings so you’re not selling stocks when prices are depressed.

7. Retiring with too much debt. If too much debt is bad when you’re making money, it can be deadly when you’re living in retirement. Consider managing or reducing your debt level before you retire.

8. Neglecting your overall well-being. It’s not all about money. Above all, a rewarding retirement requires good health, so be sure to maintain a healthy diet, exercise regularly, stay socially involved, and remain intellectually active.

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Waukee City of

The Key to Good Living

North of Hickman – Building Structures and Community Neighborhood development in northern Waukee focuses on putting a school and a park at the heart of the area.

If you’ve driven north of the Waukee Hy-Vee lately, you’ve probably noticed the increased construction in the area. Prairie Crossing, The Landing at Shadow Creek, Fox Creek Estates, Brookridge and other neighborhoods in that square mile north of Hickman Road are being developed as part of the first major residential move for Waukee north of Hickman.

Major growth within this area began in 2005 with the Gracewood Development. When all is finished, it’s projected that 650 single-family homes, 300 townhomes and three multi-family projects will be built.

A new elementary school will be located at the very heart of this area. Construction is already in progress on Grant Ragan Elementary, and it is slated to open in fall 2016.

Waukee School District Superintendent Dr. David Wilkerson said there is a huge need for this school, which will have a capacity of 750 students.

“We’re very excited about the opening of Grant Ragan for the 2016-17 school year. It will ease crowding situations at several of our other elementary attendance centers,” said Wilkerson. “Additionally, as the area it serves continues to develop, we see Grant Ragan as a unifying force for the neighborhood creating a sense of community and unity in that area of the city and district.”

An 18-acre community park is planned to go in at the core of the neighborhood as well. The park will be phased in over an estimated five years, beginning with grading and seeding. Sidewalks and trails will also be part of that first leg of the multi-year construction plan.

“An integrated trail system will tie all of these individual neighborhoods and developments together,” said City of Waukee Development Services Director Brad Deets. “It will connect all of the developments to the centralized park and school, and it will provide connections to the Raccoon River Valley Trail and eventually the Clive Greenbelt Trail.”

The area is already filling in with people excited about the future. Julie Boulden moved into a brand new house with husband Ben and son William in January. She says the development around her happened faster than she expected, and she’s looking forward to seeing the continued progress.

“Everyone around us is really friendly,” Boulden said. “There are so many kids living nearby. It’s going to be great having them grow up next door to each other. There’s a real sense of neighborhood camaraderie already.”

Boulden said her family chose Waukee in part due to the great school district. She says the addition of Grant Ragan and the new park in the area are huge pluses. She is also enjoying the convenience of her new location.

“I think we have everything we need here,” she said. “We have parks, schools, grocery stores, restaurants and so on. The only thing I’m missing is better interstate access, but I know that will happen soon with Grand Prairie Parkway.”

Grand Prairie Parkway is expected to open in late fall 2015 which will give Waukee residents a direct path to Interstate 80.

More than 100 acres of commercial development are also planned for northern Waukee. Commercial and residential development is expected to be wrapped up in that area by 2020.

“Everyone around us is really

friendl y. There are so many kids living nearby. It’s going to be great having them grow up next door to each other.

There’s a real sense of neighborhood comradery already.”

--Julie Boulden

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September/October 2015

Wa u kee / U r ba nda l e E di t i on

Gra nt Ra gan Ele mentar y is cur rent ly being con str uct ed wit h pla ns t o ope n in fal l 2016.

son Wil liam Juli e Bou lden , hus ban d Ben (not pict ured ) and velo pme nt. are new res idents in t he Prairie Cr oss ing De

mul ti- fam ily pr ojec ts wil l be bui lt e hre t and es hom own t 0 30 es, hom y mil -fa gle sin 0 It’s pr ojec ted t hat 65 yea r 2020. nor t h of Hic kma n and west of Ali ce’s r oad by t he

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PINPOINTS Of Interest Game-Day Fixin’s Je t hro’s BBQ ‘ n Jambalaya

Sai n ts P u b + Pa ti o 87 NE Carefree Ln

9350 University Ave

Check out Waukee’s NEWEST pub, opening in early September.

Saints boasts a made-fromscratch menu, 20 beers on tap and 17 60-70” HD TVs!

w w w. j e t h ro s d e s m o i n e s. c o m

w ww.riley driv e.com

Enjoy slow-smoked meats and homemade Cajun creole creations at this nationally-recognized neighborhood sports bar.

Rub e’s Ste a k ho u s e

P izza Ran c h 448 SE University Ave

3309 Ute Avenue

w w w. p i z za ra n c h . c o m

w ww.rubes s teaks.com

Saddle up the family and head out to Pizza Ranch for lunch or dinner. The menu includes pizza, the Country’s Best Chicken® and a full buffet.

Award-winning steaks and friendly service have earned this “grill your own” steakhouse a nationwide following.

Stop by for lunch or dinner.

Mic key’s Irish P ub 1025 Hickman Rd

Visit Mickey’s Irish Pub in Waukee for local entertainment, delicious pub grub and a fun atmosphere. w w w. m i c ke y s w a u ke e. c o m

Want to be a pinpoint of interest?

Email us at waukee@mytownmagazines.com

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September/October 2015

Wa u kee / U r ba nda l e E di t i on

Words Mackensie Smith

Photos Laura Wills

Suit Up at Langel & Woods Clothiers

Call them ‘Keepers of the Cloth’ or ‘Savants of the Stitch.’ Whatever you call them, the team at Langel & Woods Clothiers clearly feels an intrinsic obligation to create confidence. Custom suits, shirts, ties, and everything in between— the whole look—is only the outer shell of what they truly craft.

CONTINUE READING >>> 9

Hal Wilson

Pat Langel Tony Woods

“With men’s

clothing, it’s all about the details.

Choices in collars, cuffs, links, and lapels weave into the total package of the attire.”

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September/October 2015

When a handsome suit steps into a room, it says something about the man wearing it. The person inside the well-fitting suit is not simply wearing the fine fabric—he’s presenting the intention of leadership and integrity.

Men’s fashion has less room to make grand gestures in comparison to the vivacious variances in women’s trends. With men’s clothing, it’s all about the details.

Choices in collars, cuffs, links, and lapels weave into the total package of the attire.

Too much, and it may lack serious intention. Too little, and the look may go completely unnoticed.

Since 1990, Langel & Woods Clothiers has been helping customers create the perfect looks for their own needs and tastes. Many local leaders have this shop to thank for helping them feel and exude confidence in their business environments and other formal settings.

Three creatively gifted minds make up the expert team at Langel & Woods—Pat Langel, Tony Woods, and Hal Wilson.

Owner Pat Langel learned the craft of tailoring at Norman Hilton, where he worked for eight years. “This is the same Norman Hilton responsible for putting Ralph Lauren in business—also Halston—and still gets most of the credit for making Burberry what it is today,” he said. “I was the head of Hilton’s custom clothing division. I worked with the greatest tailors and designers in the world back in the 80s and 90s.”

Langel’s client portfolio includes President George H. W. Bush and an array of celebrities and professional athletes.

Wa u kee / U r ba nda l e E di t i on

Co-founder Tony Woods is an expert in building meaningful, long-lasting relationships with customers. A native Iowan, he sharpened his skills at several local shops, including Badowers, Mr. B’s, and Reichardt’s.

Rounding out the team is Hal Wilson, who keeps up on the latest fashion trends and mixes them with well-worn traditional cuts to create custom looks. His background includes working with brands across the country, such as Giorgio Armani and Mario’s.

The shopping process at Langel & Woods is a bit different from what you will find at other retailers.

The team begins with some of the best fabrics in the world. They then use their world-class experience and immaculate measuring skills to collaborate with industry-leading tailors to create handsome formalwear, suits, sport coats, and accessories.

“We take measurements to the tailors and relay exacting specifications through verbiage and pictures,” said Langel.

“There are not many true tailors left in the country,” he added. “It’s a long, arduous apprenticeship. There are very few tailors in Des Moines,” he said.

Langel & Woods operates by appointment to ensure the customer receives individualized attention. Dropping by the store without an appointment is not generally recommended, as the team is often out on home or office calls.

On average, a full suit takes about five weeks from conception to completion and costs around $1,000.

The shop does not take deposits and does not charge the customer until the customer says the product is just right. Financing the purchase interest-free for three to four months is also an option.

CONTINUE READING >>>

“There are not many true

tailors left in the country.

It’s a long, arduous apprenticeship.

There are very few tailors in Des Moines.”

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For some, the thought of selecting a fabric from a wealth of swatches and adding special detailing, on top of getting measured to ensure a custom fit, can be overwhelming. That’s why Langel & Woods also carries five or six competitively priced clothing lines at any given time. Although these items aren’t custom made, they can be altered to a similar made-tomeasure quality.

If you’re interested in a custom suit but don’t know where to start, the experts at Langel & Woods will be happy to guide your decision-making process based on factors such as your work environment, social needs, and personal taste.

“We are as good as any clothier in the country,” Langel said with conviction. “We will put our skills up against any of them. We like to say we offer ‘New York, Chicago, or San Francisco clothing at Iowa prices, with Iowa customer service.’”

Dennis Linderbaum, President of UnityPoint Health Foundation, said he bought his first custom suit at Langel & Woods in 2005.

“I buy my business suits there, as well, if there’s a very special occasion,” Linderbaum said. “I rely on their judgment for custom shirts that are made just for me, and for ties, as well. Tony has worked with me long enough that he knows what I like and don’t like. I trust him because he knows what he’s doing.”

Linderbaum mentioned that he doesn’t even have to shop for suits anymore. He just speaks with Woods, who readies the latest options for Linderbaum’s style.

The face of the customer for Langel & Woods is virtually anyone that wears a tie to work.

“Anyone who wears business clothing to work should visit with us. We will likely save you time and money, plus make you look great,” said Langel. “We’re a quiet company that grew to our present size mostly through word of mouth.”

To make an outstanding first impression, first make an appointment: Where: 139 4th St. #200, West Des Moines, IA 50265 Phone: 515-223-5347 Web: www.langelwoods.com 12

September/October 2015

Wa u kee / U r ba nda l e E di t i on

CREDIT SCORE, CREDIT SCORE, CREDIT SCORE… I am in t h e m a r k et to p u rch ase a h o me – I kn o w a h i g h e r sc ore i s b etter bu t w hy do e s it m a t t e r t h at much?

Scott Bishop Luana Savings Bank Lo a n Offi c e r NMLS 1 021523 sb i sh o p@ l u a n a sa v i n gs ba nk .c om

515-987-2116 Founded in 1908 in rural Northeast Iowa, Luana Savings Bank has created a significant lending presence throughout Northeast and Central Iowa, expanding to the Metro area in 2008. Luana Savings Bank is one of the top performing banks in the nation and maintains stable growth by consistently providing the most competitive loan products and services in its market areas.

If you’re interested in buying a home, knowing your credit score is a very important part of the loan application process.

First, what is a “good” credit score? Scores can range from 300 to 850 points. Scores from 770 to 850 are considered very good, and scores above 700 are considered good.

The median score is around 725. People with these scores can more easily qualify for most types of financing with the most attractive interest rates and lower down payments. Those with credit scores below 660 may have some difficulty obtaining loans with desirable interest rates and down payments.

Second, what does your credit score tell you? Credit scores summarize the contents of your credit report. Credit reports are a record of money you have borrowed and your history of paying it back. They also gauge the amount of open credit currently available to you. The credit reporting agencies use these and other factors to determine your overall credit score, which they provide to other financial parties. Generally speaking, the best way to achieve a higher score is to limit the amount of debt you have and to make your monthly payments on time each month.

If you’re trying to qualify for a loan and have outstanding issues or accounts on your credit report, your loan officer can help guide you in resolving those issues to improve your credit report and score. Even if your past credit history is unattractive, more recent trends of timely payments and debt reduction may be a better indicator of your current credit worthiness.

Your credit score does not automatically determine whether or not you obtain a loan.

Rather, your credit score determines the interest rate and down payment for which you qualify. High credit scores provide better opportunities for the most attractive rates and down payments, which could mean thousands less paid in interest during the life of your loan. *By law, you are entitled to a free copy of your credit report every 12 months from each of the three major credit reporting agencies: TransUnion, Experian, and Equifax. In addition, you can also request free copies if you’re actively working to have something corrected or if you have been a victim of fraud.

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FACES OF WAUKEE Jeff Courter

Where are you from originally?

I’m originally from Boone, Iowa.

Tell us a little about your career.

I’ve been a shareholder with Nyemaster Goode, P.C. for the past 17 years.

Before that, I was a member of Whitfield & Eddy, P.L.C. for nine years.

After earning my law degree from the University of Iowa in 1987, I clerked for Iowa Supreme Court Chief Justice W. Ward Reynoldson and then U.S. Bankruptcy Judge Russell J. Hill. My practice area is creditor rights and bankruptcy law.

What do you do with your free time?

I enjoy family activities, golf, Hawkeye sports, and politics. I’m also involved in the Des Moines A.M. Rotary, the University of Iowa Alumni Association Board, and the Dowling Foundation Board.

With the weather cooling off, what are you most looking forward to this fall?

I’m looking forward to playing some golf, and spending Saturdays in Kinnick Stadium, cheering on the Hawkeyes.

In this issue, we profiled Langel and Woods Clothiers. We heard you are a loyal customer. What keeps you going back?

They provide great quality and selection, and their service is second to none. Nothing fits me off the rack, so I started buying my suits and shirts from L&W 16 years ago, and I’ve been a very satisfied customer ever since.

Photo by Laura Wills

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September/October 2015

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Know someone we should feature? Let us know!

Email us at waukee@mytownmagazines.com

Trust in your auto repair shop

Do you look forward to visits with your auto mechanic? Do they make you feel valued and respected? If you’re thinking, “not so much,” then I recommend you ask yourself whether you really trust your shop. Let’s face it—auto repairs can be very expensive, and unfortunately, sometimes some shops can be less than honest.

As a business owner, family man, and mechanic, I have found that trust is the key to customer satisfaction when it comes to auto repairs—not cheap prices, fast service, or fancy facilities.

Wherever you go for auto repair services, ask for these trust-building basics: 1. All of the information you need to make a fully-informed decision. Your shop should fully inform you of each issue, its severity, and your repair options. This is often a two-way conversation, and when done well, you will feel comfortable making the repair decisions that are right for you.

2. The unembellished truth about any safety concerns on your vehicle. Listen to your gut—it will tell you if safety is just a card being played to make a sale. If there is a safety concern, your shop should provide a description of the problem, an explanation of how it’s a safety issue, and different repair options. On the flip side, because safety IS important, most every visit to your shop should include an inspection.

3. Up-front pricing. Your shop should give you pricing up-front for all work, and get your approval before beginning the work. Sometimes this means agreeing to a diagnostic approach and then additional repair approval before continuing.

4. Certified technicians. Most shops have certified technicians, and you’ll want to make sure yours does, too. However, don’t assume that this alone means your shop is trustworthy. It takes integrity at every level of an organization to deserve your trust.

Using a trustworthy shop is the best way to minimize the stress and costs involved in auto repairs. Try these tips with your current shop, or stop in to Willard Garage to see these principles in action.

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71% of the World is Water Children Are 100% Curious

Drowning can happen nearly anywhere with standing water. But, as a parent or caregiver, you can’t keep your children sidelined.

You need to equip them with the tools they need to be confident in and around water so they don’t lose out on the health benefits of exercise, the opportunities to bond with family and friends, and the sense of accomplishment that comes from learning new skills.

Consider these startling statistics: »» Three children die every day as a result of drowning. »» Drowning is the second-leading cause of death for children from 5-14 years old. »» Sixty percent of youth drowning incidents occur under adult supervision. »» Ten percent of youth drowning incidents occur within 10 feet of safety.

The YMCA has a unique opportunity to help with this social need. »» There are more than 900 Ys in 10,000 communities across the country. »» The Y owns and operates more swimming pools than any other organization in the country. »» In 2013, Ys delivered swim instruction to more than 1.2 million children. »» The Y engages 9 million youth in its programs annually.

What can you do as a parent? Take the FAMILY PLEDGE when using pools. »» We will always watch children around water. »» We will stay within arm’s reach of young children in the water. »» We will swim near a lifeguard. »» We will reach or throw—not go—to help a swimmer who is in trouble. »» We will learn CPR. »» We will enroll children in swim lessons.

YMCA swim lessons are available year-round. Swim lessons are offered to children beginning at 6 months of age through Waterbabies parent/child lessons. Small group lessons begin at age 3. The Waukee Family YMCA offers a progressive aquatics program that works to help meet the needs of everyone—from both children and adults learning to swim, to advanced-level swimmers pursuing competitive goals.

To register for Y swim lessons, visit www.dmymca.org or visit the Y. YMCAs also offer safe, year-round environments for open swimming and lap swimming. Join the Y, and receive free open swim benefits, as well as early registration dates and reduced program fees for swim lessons.

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September/October 2015

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Insta

FEATURE Story Words Sara Stibitz

Photos Laura Wills

Going places. going strong.

For Jody White, helping to run Des Moines’ Dress for Success organization is a labor of love.

Five years ago, White transitioned from working full-time in the corporate world to being a stayat-home mom.

She didn’t plan on wearing her business suits again any time soon, so she started looking for a place to donate them.

She eventually came across Dress for Success, but at the time, the organization didn’t have an affiliate in Des Moines. The more she read about it, however, the more she felt inspired by the concept.

“I fell in love with the mission,” she said.

“They empower women through their programs, helping them gain and keep work.”

CONTINUE READING> >>

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FEATURE Story The mission struck a chord with White on a personal level. The organization serves women who are transitioning from a correctional facility to the working world, or who are dealing with homelessness, or women who have been a stay-athome mom for a while and are reentering the workforce. She was a single mom at one time, and grew up in a house with domestic violence, so the premise tugged at her heart strings.

White fired off an email to the New York office and asked how she could get the program started in Des Moines, and the rest is history.

As the Executive Director and one of the founding partners, White wears a lot of hats, and no job is too big or too small. Volunteers cover a wide variety of roles, and all are dedicated to ensuring women have a chance to obtain and retain employment.

V E T E R A N S

R E C E P T I O N

&

e c a l p t c e f r e The p our special event for y

E V E N T S

C E N T E R

Experience the idyllic setting, flexibility & convenience. » Space for the ceremony & reception

» Seating for up to 300 people, banquet-style.

Veterans Reception Center

» Easy access from anywhere in the metro area. » Friday night set-up options available.

403 Lounge

» We welcome the caterer of your choice, and have a commercial grade kitchen available for use.

910 MAIN ST VAN METER, IA

Give us a call

515-996-9166

www.veteransreceptioncenter.com

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September/October 2015

Wa u kee / U r ba nda l e E di t i on

Join us for our Bridal Show on October 17th!

“They often have other things on

their mind: what’s going on at home, or whether they can buy food. We try and get them to work through the interview process step by step.”

Jody White

Suits to Success is by far their most well-known program. Once a client has scheduled a job interview, she can stop by the boutique at an appointed time.

Each client works with two to three personal shoppers from the volunteer staff. She’ll describe her size and her favorite colors and fabrics, and the personal shoppers will bring items from their inventory for her to try on.

They check for size and fit, and of course, style.

After she’s chosen her interview garments, Dress for Success volunteers help her prepare for the interview by walking her through the process.

“Our clients often have other things on their mind, like what’s going on at home, or whether they can buy food,” explained White. “We try and get them to work through the interview process step by step. It’s not just driving to the door for a meeting at 10 a.m.,” she said.

Dress for Success volunteers prep their clients on common questions and appropriate answers for each interview. They also help the clients identify their skills and practice explaining how they would be a good fit for the job.

Twenty-some years from now, you’ll be glad you responded to this ad.

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As Morgan Stanley Financial Advisors, we have the experience, knowledge and resources to help you take better control of your wealth. Please call us to arrange a meeting, and let’s start planning your future today.

The Market Street Group at Morgan Stanley 505 Market Street West Des Moines, IA 50266 +1 515 224-5516 jim.miller@morganstanley.com morganstanleyfa.com/ marketstreetgroup © 2015 Morgan Stanley Smith Barney LLC. Member SIPC.

CRC1295437 09/15

19

FEATURE Story “Many of the women who come through their doors

struggle with the choice between putting gas in the tank or buying food for their family”

White once had a client from Uganda, and ran through a mock interview with her. “She told us, ‘People keep telling me I need to give a firm handshake, and I don’t know what that means,’” explained White. “We probably shook hands five or six times in the hour or two she was here.” The client explained that in Uganda, it was disrespectful to look people in the eye. She learned that not only would she have to look each and every panel member in the eye at her interview, but she would have to smile while doing it.

Finally, each interviewee leaves with a gas card so they can fill their tank and get to the interview. White explained that many of the women who come through their door struggle with the choice of putting gas in their tank or buying food for their family.

“It’s more than just putting a beautiful suit on their back. It’s about the whole process,” said White. When a client gets a job (and they always speak in terms of when, not if), she has the opportunity to return to the boutique for 10-12 pieces that are appropriate for her workplace.

When members of the community think about Dress for Success, they might think about suits and clothes, but it offers even more. The organization’s Going Places Network is an eight-week class that helps clients with resumes and networking. Human resources professionals from different industries within the community contribute, helping clients understand what companies look for in a prospective hire. After they gain employment, they have the option to participate in a professional women’s group designated solely for Dress for Success clients. They have crucial conversations about budgeting and finances and finding a work/life balance.

Volunteers Terri Metcalf (back) & Teresa DePover (front) looking over their inventory.

One stop. One shop.

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Want to save more on TV, Internet and Home Phone?

Then stop by our new CenturyLink store in West Des Moines today.

Come in West Des Moines - 9250 University Ave. Just east of Jethro’s BBQ & Jambalaya Call 515-987-3053

Services not available everywhere. © 2015 CenturyLink. All Rights Reserved. The name CenturyLink and the pathways logo are trademarks of CenturyLink.

All other marks are the property of their respective owners.

20

September/October 2015

Wa u kee / U r ba nda l e E di t i on

I am a vice president.

A volunteer. I know 12 ways to wear a scarf and I can check profit and loss statements in my sleep.

I rock heels. Running shoes.

And pink fuzzy slippers.

I’M A MOM. All kinds of success stories have come out of Dress for Success.

In August 2011, a client named Maria transitioned from prison life to the working world. While Maria was in the boutique, she was moved by the help she received and said, “Someday, I want to give back to the women who’ve been in my position. I don’t know how I’m going to do it, but I’ve done my time, and I’m not going back.” That was three years ago, and Maria not only got the job she interviewed for, but has since doubled her salary and worked her way up the career ladder. This past March, they hosted an event and Maria was there, hiring women who were once in her position.

The organization recently moved into a new space at 6000 Grand Avenue in the Iowa School Association building. The move into this space allows them to host all of their programs on-site. Next year will mark their five-year anniversary, and they’re already planning ways to make their annual fundraiser fresh and exciting.

Dress for Success is always fundraising and looking for donations. They look for clothing that is current (within the last five years) and has no rips or stains.

There’s always a need for basics in black, like jackets and pants, and black shoes, particularly in size 9W. Cash donations are also welcomed. They use these donations to buy clothing they don’t have in inventory. Each time a clothing donation is made, they request a $10 cash donation to support the purchase of needed items.

They also welcome anyone who wishes to volunteer. Once a month, they host a volunteer orientation.

NOT A WINDOW / DOOR / CABINET / COUNTERTOP / FLOORING EXPERT.

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For more information about Dress For Success and how you can help, visit their website at: https://desmoines.dressforsuccess.org.

BUILDING RELATIONSHIPS SINCE 1856.

www.GilcrestJewett.com

21

FROM YOUR Waukee Chamber Waukee Economic Development Bus Tour

New Member Welcome Breakfast

The Waukee Area Chamber of Commerce Economic Development Committee hosted the Third Annual Waukee Economic Development Bus Tour on Thursday, September 10. Guests enjoyed a tour of residential, school and business development projects in Waukee.

Saints Pub & Patio held a reception following the tour.

Thanks to all guests for joining us!

Waukee School Board Election Forum Matt Klein

2015 B o a rd P re sident i nfo@ wa u ke e c h a mber.c o m Our Mission: An association of businesses, organizations and individuals dedicated to promoting growth and prosperity in our local economy.

New members of the Waukee Area Chamber of Commerce met with the Chamber Board of Directors on Wednesday, Aug. 26 to learn about opportunities to enhance their presence throughout the Waukee business community.

Guests enjoyed cinnamon rolls from Echo’s Cookies and fresh Waukee Hy-Vee fruit and yogurt cups while developing business relationships and learning about Chamber benefits and committees.

The 2015 Waukee School Board Election Forum, held on Tuesday, Sept. 1, provided the community with an opportunity to get to know five candidates running for three open Waukee School Board positions. The forum, hosted the Waukee Area Chamber of Commerce, was held at the Waukee Theatre Arts Center. Waukee Chamber member, Jeremy Masterson of Masterson, Bottenberg & Eichorn, LLP moderated the forum.

Candidates were asked questions with regard to their potential role as a Waukee School Board member including qualifications, vision for education in the community, relationship between school board and administration, sustainable growth funding and thoughts on challenges affecting the district.

Saints Pub & Patio

SKINNER Troy A. Skinner

PASCHKE

PLLC

Kellie L. Paschke

AT T O R N E Y S & C O U N S E L O R S AT L AW 204 WEST HICKMAN ROAD WAUKEE, IA 50263 ( 5 1 5 ) 9 8 7 - 0 0 2 2

The law firm of Skinner & Paschke provides legal services for a variety of issues, including personal injury and workers’ compensation.

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September/October 2015

Wa u kee / U r ba nda l e E di t i on

August Membership Visits The Waukee Area Chamber of Commerce promotes and supports existing businesses while encouraging and assisting new business. Our Ambassador Committee participates in membership visits monthly to stay connected to what is important to our members and to extend thanks and appreciation for doing business in Waukee.

Waukee Chamber SPEED Networking Luncheon The Waukee Area Chamber of Commerce Speed Networking Luncheon was held on Thursday, Aug. 20 at the Waukee Community Center. Members developed business relationships and enjoyed catering by Tavern Restaurant.

Guttenburgers Grand Opening and Ribbon Cutting Ceremony Check out Guttenburgers, located at 9250 University and enjoy fresh food, good company and delicious ice cream! The Waukee Area Chamber of Commerce participated in a joint ribbon cutting ceremony with Urbandale and West Des Moines Chambers of Commerce on August 10th, 2015 to help celebrate the Grand Opening of Guttenburgers! www.guttenburgers.com

The Waukee Area Chamber of Commerce provides 280 members with the opportunities and resources to engage and network with other businesses, enhancing financial growth, professional development, and the ability to contribute to a thriving community environment.

For more information about the Waukee Area Chamber of Commerce, please visit us online at www.waukeechamber.com.

The Miller, Fidler & Hinke Insurance Agency offers a wide spectrum of products and services for our clients. At Miller, Fidler & Hinke Insurance Agency we spend countless hours analyzing each family and individual company’s risk and rendering results customized to each customer. Every family and company is unique, because of this each interaction with our customer is unique. Everything we do is 100% customized for our customers with the goal of protecting your family and company, accomplishing your goals and creating a superior customer experience.

Home & Auto Insurance Commercial Property & Casualty Insurance • Builders Risk • Surety •

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Contact us anytime. We would love the opportunity to earn your business.

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Miller, Fidler & Hinke Insurance Agency Corporate Headquarters 12035 University Avenue, Ste. 202 | Clive, IA 50325 | 515 -223 - 6757

23

FACES OF WAUKEE Kristi Knous

Where are you from originally?

I grew up on a farm near Merrill, Iowa and attended LeMars Community Schools before heading off to Iowa State University. I've lived in the Des Moines area since 1992, so I definitely consider this home.

Tell us a little about your family.

My husband, Lauren, and I met at Iowa State and just celebrated our 25th anniversary. We have two children— Abbey, who graduated from Waukee in 2013, and Jonah, who will graduate from Waukee this year.

How do you spend your free time?

In the summertime, we love to spend as much time as possible on our boat. Otherwise, I enjoy working out and relaxing with friends.

Tell us about the Community Foundation of Greater Des Moines.

We’re a charitable foundation serving the Greater Des Moines area and 39 counties and communities throughout Iowa, including Dallas County. We hold 1,400 charitable funds and $390 million in assets—all for important charitable causes.

We improve quality of life by promoting charitable giving, connecting donors with causes they care about, and providing leadership on important community issues.

What are some keys to your success?

I've been fortunate to have been able to follow my passions.

Initially, that was by working with hospitalized children, and later, that passion evolved into giving back and building our community. I've furthered my education along the way to prepare for the work I do, and I've used mentors every step of the way. And of course, I've tried hard to follow God's lead.

What are your favorite book(s) to read?

“The Purpose Driven Life” brought incredible clarity to my journey and inspired me to “go for it” in my career, because I realized the path was created on purpose, for a purpose.

What are you most looking forward to this fall?

I’m looking forward to watching some Waukee and Iowa State football games, spending some final days on patios, and sleeping with the windows open!

Photo by Laura Wills 24

September/October 2015

Wa u kee / U r ba nda l e E di t i on

Know someone we should feature? Let us know!

Email us at waukee@mytownmagazines.com

Identity Theft Insurance

Identity theft is the act of taking someone’s personal information and using it to impersonate a victim, steal from bank accounts, establish phony insurance policies, open unauthorized credit cards, or obtain unauthorized bank loans. In some more elaborate schemes, criminals use the stolen personal information to get a job, rent a home, or take out a mortgage in the victim’s name.

Close to half of identity theft cases are the result of a lost or stolen wallet, checkbook, credit card, or other physical document, but online shopping can also pose a security risk.

Joe meyers INSPRO Insurance

Ac c o u nt E xe c u t ive | L o c a t i o n M a n a ge r

j meyers @ i n s p ro i n s . c om 515- 2 2 6 -9 5 6 5 e x t 1 1 2 1 INSPRO Insurance represents a wide variety of insurance carriers. Maintaining quality business relationships with our carriers is an agency priority and INSPRO has earned “Preferred Status” levels with many of them. INSPRO Insurance continually strives to cultivate relationships with financially strong insurance carriers for the benefit of our clients.

Victims of identity theft are often left with lower credit scores and spend months or even years getting credit records corrected.

They frequently have difficulty getting credit, obtaining loans, and even finding employment. Victims of identity theft fraud often travel a long and frustrating road to recovery; depending on the severity of the identity theft fraud damage, the recovery process can take anywhere from a few weeks to several years.

Most homeowners’ and renters’ policies provide coverage for theft of money or credit cards; however, the amount of coverage is limited (usually $200 in cash and $50 on credit cards). Once you have reported the loss or theft of your credit card to the issuing company, you are responsible for only $50 of unauthorized use.

Some companies now include coverage for identity theft as part of their homeowners’ insurance policy. Check your policy to find out. Others sell it as either a stand-alone policy or as an endorsement to a homeowners’ or renters’ insurance policy which can run about $25-$50 annually.

Identity theft insurance provides reimbursement to crime victims for the cost of restoring their identity and repairing

credit reports. It generally covers expenses such as phone bills, lost wages, notary, and certified mailing costs, and sometimes attorney fees (with the prior consent of the insurer). Some companies also offer restoration or resolution services that will guide you through the process of recovering your identity.

Use of stolen credit card numbers is among the most common forms of identity theft, but some schemes use electronic means, including online scams like ‘phishing,’ in which thieves use email inquiries purporting to be from financial or other online organizations, to obtain sensitive account information. Others might use more old-fashioned methods, such as ‘dumpster diving’—rooting around in people’s garbage to collect financial information.

Many credit card companies are now using radio-frequency identification (RFID) chips in their credit cards instead of magnetic stripes. The advantage is quicker, more efficient transactions—especially those carried out at traditionally cashonly retail outlets, such as fast-food restaurants or convenience stores. However, in some cases, radio frequency identification may make it possible for identity thieves to use a simple electronic device to capture the information. The scariest part is that it can happen right in your presence, without your even knowing it.

Source: Independent Insurance Agents of Nebraska

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Mark Currie

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Gary Lewis 25

Featured Teacher

Laura Van Waardhuizen For Laura Van Waardhuizen, the best part of teaching at Waukee High School is engaging in the discovery process with her students. “I don’t see myself teaching so much as saying, ‘Hi, I made this discovery!

Don’t you want to make this discovery?’” she explained.

That sense of wonder and exploration is what originally inspired her to become a teacher.

Words Carolyn Wadle

Photo by Laura Wills

We value people over profits.

We care more about members than our bottom line. That’s why you can count on us for affordable services, convenience and financial guidance.

- Anna

Branch Manager West Lakes

We have seven metro branches to serve you, including our West Lakes location at 5910 University Ave. / VeridianCU

26

@VeridianCU

September/October 2015

515.289.1822 • veridiancu.org

Wa u kee / U r ba nda l e E di t i on

Known to her students as “VW,” Van Waardhuizen teaches three fashion-related courses at the high school.

One of her classes, Fashion Construction, is a hands-on class in which students learn to sew. While the class is definitely helpful for people who want to go into the industry, “it’s also good for engineers, because you actually get to see how something breaks down and gets put together,” said Van Waardhuizen.

Another of her classes, Fashion Analysis and Design, gives students an overview of the fashion industry. This helps them decide whether they want to go into a fashion career, and also provides exposure to universal business concepts, such as marketing and quality assurance.

Lastly, her Fiber Science class is a technically-based course in which students learn about the fibers used in garments and in non-clothing items, as well. Van Waardhuizen compares studying fibers to “the way builders study materials when building a house.”

“If it weren’t for my

students, I don’t think I would do this.”

The Fiber Science and Fashion Analysis and Design classes are dual-credit courses with Des Moines Area Community College (DMACC), meaning that students receive college credit upon completion of the classes.

In addition to teaching fashion courses, Van Waardhuizen also serves as an advisor to the student-run Waukee Fashion Club, which meets weekly at the high school.

Before becoming a teacher, Van Waardhuizen was a designer at the clothing company Lands’ End. However, she felt something was missing in her career there and decided to go into teaching so she could reclaim a sense of discovery in her work.

Despite the misconceptions some may have about the types of courses she teaches, Van Waardhuizen knows they are worthwhile because they teach real-life skills and allow students to explore. “I would heartily encourage every student to get involved in an FCS [family and consumer science] class because you’ll find new passions,” she said. The creativity of her students inspires Van Waardhuizen. “If it weren’t for my students, I don’t think I would do this.”

Outside of the classroom, Van Waardhuizen enjoys creative projects such as painting and redecorating. She and her husband love to travel, but they also love the close-knit feel of the growing Waukee community. In her own projects, as in her classroom, Van Waardhuizen embraces exploration, problem-solving, and the “adrenaline-pumping” fun of creativity.

Know a Waukee teacher we should feature? Nominate them!

Go to mywaukee.com/waukee-featured-teacher/

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An

Special Section

y a D a e l App

Autumn brings crunchy leaves underfoot and crunchy apples in hand. In addition to their All-American status in pies, apples are equally delicious sauced, steamed, baked, dried, or fried. Foreign to North America, apple seeds hitched a ride with the Pilgrims and took root in New England.

Massachusetts native John Chapman—better known as Johnny Appleseed—staunchly believed in the health benefits of apples. For more than 49 years, he sowed seeds and planted seedlings from Pennsylvania’s Allegheny River to Ohio, Kentucky, and west into Illinois.

Thanks to a sea captain who slipped seeds in his pocket in London in 1824, apples sprouted in Washington, which became the top apple-producing state in the U.S. Apples, from coast to coast, are easy to grow and they store well.

As health care professionals tout the benefits of apples, Americans continue to clamor for the colorful, crunchy fruit.

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September/October 2015

Words JULIE MARTENS

Photos KING AU

The harvest is in, and the produce aisles at the Waukee Hy-Vee are bursting with fresh-picked apples.

Visit us today to gather a bounty of favorites.

Eat them out of hand, or whip them up in our family-friendly recipes.

WHAT APPEAL Because apples are so good for you, feel good about eating them. On average, Americans eat an apple a week; folks in the Netherlands consume an apple a day.

Adding them to your diet makes sense. The high fiber and antioxidants in apples lower cholesterol and may help prevent some cancers. Recent research indicates that apples may improve memory and protect against such agerelated diseases as Alzheimer’s.

With a mere 80 calories, an apple supplies 5 grams of fiber—equal to a bowl of bran cereal—and 20 percent of the daily fiber requirement! Fiber makes you feel full, which is beneficial for losing or maintaining weight.

An apple for breakfast with a slice of whole wheat toast and peanut butter provides protein, fiber, and complex carbohydrates to keep you going all morning.

Wa u kee / U r ba nda l e E di t i on

Rustic Apple Tart

SERVES 12

ALL YOU NEED:

5 cups apples, peeled, if desired, cored and cut in ½-inch wedges 2 tbsp. Hy-Vee lemon juice ¼ cup Hy-Vee all-purpose fl our ¼ cup packed Hy-Vee brown sugar ½ pkg. (1 sheet) puff pastry, thawed

1 egg white, slightly beaten 1 tbsp. Hy-Vee butter 1⁄3 cup Hy-Vee granulated sugar 2 tbsp. Hy-Vee orange juice ¼ tsp. Hy-Vee vanilla extract ¼ tsp. almond extract

ALL YOU DO: 1. Combine apples and lemon juice. In another small bowl, combine flour and brown sugar. Toss together flour mixture and apple mixture.

2. Roll out puff pastry to a 10-by-12-inch rectangle on an ungreased baking sheet.

Brush pastry with beaten egg white; top with apple mixture. Dot with butter, and fold edges toward center.

3. Bake in a 350°F oven for 40 minutes.

4. Meanwhile, combine sugar, juice, vanilla, and almond until smooth. Brush glaze over tart. Bake another 10 to 15 minutes or until golden brown.

Nutrition Facts: 170 calories, 7 g fat, 2 g saturated fat, 0 g trans fat, 5 mg cholesterol, 110 mg sodium, 26 g carbohydrates, 2 g fiber, 16 g sugar, 2 g protein. Daily Values: 2% vitamin A, 6% vitamin C, 0% calcium, 4% iron.

Cinnamon-Apple Bread Pudding

SERVES 10

ALL YOU NEED:

6 dry slices cinnamon-raisin bread, cut in bite-size pieces

¼ cup Hy-Vee butter

2 cups peeled and chopped apples

½ tsp. Hy-Vee vanilla extract

1 cup plus 2 tbsp. packed Hy-Vee brown sugar, divided

2 Hy-Vee large eggs

1½ cups Hy-Vee skim milk

2 tsp. apple pie spice

½ cup low-fat vanilla yogurt

ALL YOU DO: 1. Preheat oven to 350°F. Stir together bread and apples in a 10-by-7-inch baking dish.

2. Combine 1 cup of the brown sugar, the milk, and butter in saucepan; heat until butter is melted. Pour over bread mixture.

3. Whisk together apple pie spice, vanilla, and eggs; pour over bread mixture.

4. Bake, uncovered, for 45 to 50 minutes. Cool. 5. Stir together remaining 2 tbsp. brown sugar and yogurt; drizzle over bread pudding.

Nutrition Facts per serving: 270 calories, 11 g fat, 6 g saturated fat, 0 g trans fat, 65 mg cholesterol, 180 mg sodium, 40 g carbohydrates, 1 g fiber, 34 g sugar, 5 g protein. Daily Values: 8% vitamin A, 2% vitamin C, 8% calcium, 10% iron.

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From THE library Devon Murphy-Petersen What’s Cooler Than Being Cool?

Having a Waukee library card! Get yours today! September is library card sign-up month.

To celebrate, your library has these special offers during September: »» New library patrons will receive a complementary water bottle while supplies last. »» Free one-time replacement of your lost library card (a $1 savings!) »» Each nonperishable food item will reduce your fine by $1; maximum $20. Food will be donated to the Waukee Food Pantry.

Please check the library website (www.waukee.org/library) for great programs for children and youth, and try one of the following programs for adults!

Movie Matinees Join us the second Tuesday of every month for a different movie on the library’s big screen. We will be showing everything from major blockbusters to classics. Free.

Popcorn and lemonade provided. Movies start at 1:30 pm. Sept. 8 –“Longest Ride” and Oct. 13 – “Cinderella” (2015).

Technology Help: Ipads/Iphones/Laptops Want to set up an email account? Curious about Twitter? Not sure how to use your new iPad? Get one-on-one assistance with your technology questions! Bring your own device or use one of our laptop computers. Registration is limited. Please sign-up by phone, 978-7944, or in person at the library. Thursday, October 15, 1:30 – 3:00 pm.

IPART – Iowa Paranormal Advance Research Team Lean all about IPART, an organization dedicated to helping people looking for answers to unexplained phenomena in their homes or businesses. Learn about their scientific approach and how they apply it to work with paranormal activity. Wednesday, Oct. 21, 6:30 pm.

Now – Two Writer’s Groups!

Are you a writer? Interested in meeting with other writers to compare, collaborate, critique, and expand your abilities? These are the groups for you. Fourth Tuesday of each month at 6:30 pm, and the second Saturday of each month at 1:00 pm.

Dallas County Reads 1 Book The 12 libraries in the Dallas County Library Association are banding together to offer our second county-wide reading program. This year’s book is the mystery novel “Blue Heaven” by the award-winning author, C.J. Box. Books are available for checkout, or for the discounted purchase price of $5.00.

»» Read & Meet with C.J. Box. Enjoy a hors d’oeuvres reception at Hotel Pattee in Perry, Sept. 17, 5:30 – 6:30 pm. A limited number of tickets are available at Dallas County libraries. »» Book Discussion Group. Meet and discuss “Blue Heaven” on Tuesday, Sept.

15 at 1:00 pm in the library’s Coal Mine Meeting Room.

Adult Board Game Night Come play new and classic board games! The library’s games include Forbidden Desert, Settlers of Catan, Dominion, and more. This group meets the first Wednesday of each month. Snacks provided. The dice start rolling at 6:30 pm Sept. 2 and Oct. 7.

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September/October 2015

Wa u kee / U r ba nda l e E di t i on

Experience extraordinary American Trust helped Suman and Paula save for their wedding, buy their first place, and have enough left over for a sporty new car. They got started with RewardChecking® and RewardSavings.®

3.01% APY* on checking plus 1.51% APY* on savings plus ATM rebates up to $25 To qualify just make 12 debit card purchases post and settle (signature or pin). Access online banking, and receive e-statements each cycle.

Make life extraordinary with American Trust.

9350 University Ave–Suite 138–West Des Moines 515.283.3750 *Annual percentage yields (APY) for these accounts are in effect as of 01/01/14 and calculated based on the daily balance method. All qualifications must be met during your monthly earnings period. ATMprocessed transactions do not count towards qualifying debit card transactions. Transactions may take one or more business days to post and settle to an account from the date your transaction is made. Minimum to open these accounts is $100. No minimum balance or monthly service charge. Interest rates and caps may change without notice after the account is opened. Fees may reduce earnings. If you close you account before interest is credited, all accrued interest will be paid. Personal accounts only. Maximum of two accounts allowed per social security number. ATM fee refunds up to $25 per earnings cycle when requirements are met. Rate tiers for REWARD Checking and REWARDSavings: 3.01% APY applies to balances up to $15,000 and 0.25% APY applies to the portion of the balance over $15,000 when requirements are met each earnings cycle. 0.05% APY applies to checking balances if qualifications are not met.

1.51% APY applies to savings balances up to $15,000 and 0.25% APY applies to the portion of the balance over $15,000 when requirements are met each earnings cycle. 0.05% APY applies if qualifications are not met. When linked to the Reward Savings, the interest earned within the Reward Checking account does not compound since it is automatically transferred to savings the day after being credited to checking.

31

since We Last Spoke

Watch Your Tone In my early 20’s, I worked in somewhat of a customer service role for The Art Store, a pillar of the Des Moines visual arts community and a source of unique gifts for those looking for things out of the ordinary.

The owner of the store shared a simple principle of customer service that has stuck with me to this day: “Speak to the customer as if you were speaking to your grandma.”

You’d never point to the back corner of the store and mumble to your grandma that the oil pastels are “back by the easels.” No, you’d stop unpacking that shipment of Montblanc pens, offer a warm smile, lead her back to the correct aisle, and say, “We have a nice selection of oil pastels, in a vast spectrum of colors, right back here by our artist’s easels, Grandma.”

Did you see that? Just by adding the word “Grandma” to the end of a statement, you’ll be able to hear whether you chose the correct tone for the message.

Jason mcartor Farmboy

Own e r/C re ative Dire c t o r

jason@farmboyinc.com 515-314-1321 Farmboy is a Des Moines-based web and graphic design firm that has formed creative foundations for clients in a broad range of industries, from sports marketing and manufacturing, to technology startups and agriculture, for over 15 years. Their outstanding work, primarily in the areas of identity, branding, packaging and promotion has earned them recognition both statewide, as well as by national trade publications.

WEB DESIGN Mobile • Apps • Responsive E-Commerce • Social Media

It’s the difference between dismissing someone and going back to whatever it was you were doing versus lending guidance, earning trust, and showing them respect as a customer or friend. When someone asks something of you, you have an opportunity to make them feel special. It’s not so much about the message (Grandma would probably find the burnt orange pastel she was looking for, one way or the other); it’s about how you choose to say it.

Most of us have engaged a co-worker, client, or customer at some point and walked away wondering whether we came off as abrasive, aloof, or disinterested. In these cases, it probably wasn’t that the question wasn’t answered, but that it could’ve been answered better.

My point is this: We can all convey a thought, idea, or request in a multitude of ways. It may take some practice and persistence, but if you work at it, the people you come into contact with will feel better—and you will too, Grandma.

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September/October 2015

Wa u kee / U r ba nda l e E di t i on

marketing

Brochures • Newsletters • Signage Tradeshow • Environmental • Copywriting

contact us today for a free consultation mail@farmboyinc.com / 515–314–1321

Is posture really that important?

Yes, your mother was right; posture is extremely important. Your posture is an indicator of your overall health. In many cases, headaches, back pain, breathing problems, balance issues, tight shoulder muscles, tight leg muscles, and even plantar fasciitis can be attributed, at least partly, to poor posture.

You can check your posture yourself. Take two photos of yourself, capturing your entire standing body—one shot from the front, and one from the side. When looking at the front-facing photo, check whether your eyes are level, as well as your ears and hips.

Tom Lloyd III, D.C. Enhanced Health Chiropractic tom3dc@gmail.com 515-987-0767

Dr. Tom’s goal is a community that moves and eats their way to a healthy life. He has been practicing in the West Des Moines/ Waukee area since 2010. Located next to Jethro’s BBQ & Jambalaya, Enhanced Health Chiropractic is an inviting office with convenient hours. Most insurance plans are accepted.

When looking at the photo taken of yourself from the side, check that your ear canal is directly over the middle of your shoulder, which should be directly over the middle of your hip, which should be directly over the bump on the outside of your ankle.

Abnormal posture is one of the most commonly undiagnosed problems. Based on today's fastpaced, yet sedentary, lifestyle, it can be difficult to maintain proper posture. Habits that form early on while watching television, learning to drive, using a computer, or even playing video games can have long-lasting negative effects on your posture.

Fortunately, posture can always be improved, and can often be corrected. Most postural abnormalities involve a group of muscles that are too tight and a group of opposing muscles that are too stretched. A number of chiropractors, physical therapists, and other doctors are trained in recognizing and correcting these patterns.

Ask your doctor about specific stretches and strengthening activities that can help you improve your posture.

Life is MoveMent!

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HEALTH chiropractic

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HEALTH Improve Health chiropractic Improve Recovery Improve Life

Call now to see how chiropractic care in conjunction with kinesio tape can help you.

Mention this ad on your first visit and receive a free bottle of BIOFREEZE ®.

9350 University Ave., #114 West Des Moines, IA 50266

EnhancedHealthChiro.com • 515-987-0767 • Dr. Tom Lloyd III

YOUR COMMUNITY Numbers to know Waukee City Hall............................................................................515-978-7900 Waukee Chamber of Commerce...............................................515-978-7115 Waukee Fire: Non-Emergency...................................................515-978-7998 Waukee Library...............................................................................515-978-7944 Waukee Police: Non-Emergency..............................................515-978-7979 Post Office.........................................................................................515-987-9820 Public Works....................................................................................515-978-7920 Public Works After Hours (Emergency)...................................515-249-1212 Waste Management.......................................................................515-978-7900 Waukee Parks & Recreation.......................................................515-978-0007 Waukee Community Center.......................................................515-978-0007 Waukee Community School District.......................................515-987-5161 City of Urbandale...........................................................................515-278-3900 Urbandale Chamber of Commerce...........................................515-331-6855 Urbandale Fire: Non-Emergency..............................................515-278-3970 Urbandale Library..........................................................................515-278-3945 Urbandale Police: Non-Emergency..........................................515-278-3938 Post Office.........................................................................................515-334-5683 Public Works....................................................................................515-278-3950 Public Works After Hours (Emergency)...................................515-249-1212 Urbandale Parks & Recreation...................................................515-278-3963 Urbandale City Hall.......................................................................515-278-3900

Building strong relationships At West Bank, we conduct ourselves with integrity and respect, and our clients always come first.

Proud to be West Bank Strong.

Introducing Jeff Schulte,

New Waukee Branch Manager jschulte@westbankstrong.com (515) 222-2387

Dallas County Motor Vehicle/License Plates.......................515-993-5812 Dallas County Sheriff....................................................................515-993-4567 Iowa One Call..................................................................................................... 811

515-221-7740

955 Hickman Rd. Waukee, Iowa 50263

WestBankStrong.com

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First American Bank has been committed to the communities in which it serves

since 1934

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