Nadia Serhani’s Recommended Reading List Book Title Understanding Organizational Culture The Ten commandments of Business failure What color is your parachute?
Author Alvesson, M (2002)
Uncommon career success
Caesar, V (2003)
The conflict resolution toolbox: Models and maps… Getting to resolution: turning conflict into collaboration Dealing with difficult people
Furlong, G. T (2005)
Helps with… Building your business acumen Building your business acumen Career ambition and direction Career ambition and direction Conflict Management skills
Levine, S (2000)
Conflict Management skills
Harvard Business School Press (2004) Lang, M. D & Taylor, A (2000) Grote, D (2006)
Conflict Management skills
The making of a mediator: Developing artistry in practice Discipline without punishment
Keough, D.R (2008) Bolles, R. N (2009)
Management and creativity: From creative industries to creative management Edison on Innovation: 102 lessons in creativity for business & beyond A complaint is a gift: recovering customer loyalty when things go wrong The future of competition: cocreating unique value with customers Blink: the power of thinking without thinking Stop the indecision: how to eliminate bad habits that cloud your thinking The discipline of building character
Bilton, C (2007)
High performance with high integrity
Heineman, B. W Jr (2008)
Nadia Serhani-Eltobgi, PHR
Working and dealing with subordinates Working and dealing with subordinates Creativity & innovation in the workplace
Barlow, J & Moller, C (2008)
Creativity & innovation in the workplace Impressing your customers and clients
Prahalad, C. K & Ramaswamy, V (2004)
Impressing your customers and clients
Gladwell, M (2005)
Timely decision making
Kopeikina, L (2005)
Timely decision making
Badaraco, J. L Jr. (2006)
Building your personal system of ethics and values at work Building your personal system of ethics and values at work
Axelrod, A (2008)
Last update 9/2016
Business Ethics: Mistakes and Successes
Hartley, R. F (2005)
5 MINDS FOR THE FUTURE
Gardner, H (2006)
The Boss from Outer Space and Other Aliens at Work: A Down-toEarth Guide for Getting Along with Just About Anyone
Patricia J. Addesso (2007)
How to work for an idiot- Survive and thrive ‌without killing your boss
Hoover, J (2004)
Nadia Serhani-Eltobgi, PHR
Building your personal system of ethics and values at work What kind of minds people will need if we are to thrive in the world during the eras to come. Differences in people can lead to conflict or - if handled properly - to a greater appreciation of others and a more productive workplace. The secret to getting along lies in understanding the 11 different personality traits people exhibit and how to relate to them. Tips on how to deal with seven types of idiot bosses
Last update 9/2016