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Che c ks e l l e r s ’ pr i v a c ypol i c ya ndr e t ur nspol i c ybe f or ey ouc ompl e t et het r a ns a c t i on– t he r ema yber e s t r i c t i onsonwha tc a nber e t ur ne de s pe c i a l l yonpe r s ona l i s e da nd c us t omi s e dpr oduc t s . Ke e pr e c e i pt sa nda l lc ommuni c a t i ons
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what to do if things go w rong Some t i me sonl i nes a l e s , j us tl i k et hos ef r om hi g hs t r e e ts t or e s , c a ng owr ong . Sohe r ea tWe ddi ng Fi ndI tBuyI tweha v eputt og e t he ras t e pbys t e pg ui det ha tma yhe l py ous ol v ey ourpr obl e ms . Fi r s t l y , donotov e r r e a c t–weha v es e e nma nype opl eof f e r i ngas ol ut i onof“ g ot ot he pol i c e ”or“ r e por tt ot r a di ngs t a nda r ds ”t hi ss houl dNEVERbey ourf i r s topt i on. Cont a c tt hes e l l e ri nv ol v e d, e x pl a i nt ot he me x a c t l ywha tt hepr obl e mi sa ndwha ty ouwoul d l i k et he mt odot os ol v ei t . Bec l e a ra ndc onc i s ebutr e me mbe ry ouc a t c hmor ef l i e swi t h hone yt ha nwi t hv i ne g a r–r e ma i npol i t ea ta l lt i me s . Al l owt hes e l l e ra de qua t et i met oputt hi sma t t e rr i g ht . Thi sofc our s ede pe ndsupon i ndi v i dua ls i t ua t i onsbuty oune e dt oa l l owt i mef ort hebuy e rt oi nv e s t i g a t ea nds uppl ya r e pl a c e me ntorr e f und. I de a l l yt r ya nda g r e eat i me s c a l ewi t ht hes e l l e ra nda l l owt he mt hi s t i me . I fy oua r euns uc c e s s f uli nr e s ol v i ngt hepr obl e m wi t ht hes e l l e rt hi nka bouthowy oupa i d. I f y oupa i dv i aPa y pa la ndwi t hi nt he45da ype r i ody ouc a nope nac l a i m wi t ht he m, t he ywi l l t he ni nv e s t i g a t e . I fy oupa i dv i ac r e di tc a r dt he nc ont a c ty ourc a r di s s ue ra ndt he ywi l lt a k e y out hr oug ht he i rpr oc e s s e st oobt a i nac ha r g eba c k. Unde rt heCons ume rCr e di tAc t( CCA) y ourc r e di tc a r dpr ov i de ra r ej oi nt l yl i a bl ef ort het r a ns a c t i on. SomeDe bi tCa r dsa l s oof f e r t hi spr ot e c t i onbutnota sma ny , c ont a c ty ourc a r di s s ue rwhowi l lc onf i r mi fy oua r ea bl et o dot hi s . I fy oua r eout s i deofy our45da yPa y pa lt i mel i mi tbutt hec a r dl i nk e dt oy ourPa y Pa l a c c ounti sac r e di tc a r d–y ouc a nt he ns t i l lc l a i m byc ont a c t i ngy ourc r e di tc a r dc ompa ny Thi nkbe f or ebe c omi nga“ k e y boa r dwa r r i or ” . I fy out a k et oac ompa ny ’ ss oc i a lne t wor ki ng pa g ea nds t a r twr i t i ngne g a t i v e l ybe f or eg i v i ngt hec ompa nyt heoppor t uni t yt or e s ol v et he pr obl e my ouma yf i ndt he ml e s sl i k e l yt owa ntt ohe l py ou. Note v e r yt r a ns a c t i ont ha tg oe s wr ongme a nsy ouha v ebe e ns c a mme d. The r ea r es ome t i me sg e nui ner e a s onst ha ta c ompa nyha snotbe e na bl et of ul f i l lat r a ns a c t i on.
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