FREE
Information & Resource Directory for Seniors in Nanaimo
SENIORS RESOURCE
i
DIRECTORY FALL 2011
A Special Supplement to the Nanaimo News Bulletin
2 9 8 1 e c n i S o m i a Serving Nan
FR EE
Pr es crip tion D elivery!
DRUGS • • • •
Prescription Services Home Health Care Products & Services Specialty Compounding Medication Blister Packaging Available
• Cr. Albert/Dunsmuir • 346 Campbell St. • 1125 Dufferin Cr. • 2220 Bowen Rd. • 6010 Brickyard Rd. • Lantzville Rd.
753-6401
753-5342
716-0063
758-7711
751-2576
390-4423
Are Are you you SEEKING NEW ANSWERS for for Medical Medical Conditions? Conditions? CLINE MEDICAL CENTRE We can help with: Heart Disease Chronic Pain Fibromyalgia Diabetes Headaches Allergies
INTEGRATIVE MEDICINE
Sports Injuries Health Restoration Heavy Metal Toxicity Asthma Chronic Fatigue Digestive Concerns
At Cline Medical Centre we provide an integrative approach to health and healing. Improving the quality of your life!
Call us at: 2
250-753-3030 or Toll Free: 877-333-3030 www.clinemedical.com A Special Supplement to the Nanaimo News Bulletin
TABLE OF CONTENTS 4
Seniors Housing & Assisted Living
8
Seniors Services & Organizations
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FREE
Seniors Information & Resources
on Informatirce & Resou for Directoryrs Senio o im in Nana
URCE SENIORS RESO
Government Information
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Seniors Safety & Security
21
Health & Financial Services
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Leisure & Recreation
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Seniors Transportation
26
i
DIRECTORY FALL 2011
lement A Special Supp
to the Nanaimo
News Bulletin
Th Seniors Resource DirecThe tory is a special supplement to tor th the Nanaimo News Bulletin. Th The Bulletin is distributed to more than 33,000 homes th throughout the region every TTuesday, Thursday and S Saturday.
777 Poplar St., Nanaimo, BC V9S 2H7 Ph. 250.753.3707 / Fax: 250.753.0788 www.nanaimobulletin.com
70 Years of Hearing Excellence
Winner for Ethnics and Integrity 2005, 2008, 2009
Financing Available O.A.C. Registered Under the Hearing Aid Act (BC)
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At Beltone we offer: • Free Lifetime Instrument Care • Free Annual Hearing Evaluations • Satisfaction Guaranteed • 95% Customer Satisfaction Rating • 1500 Service Locations across N. America
And so much more! Call or visit today for your FREE Hearing Consultation!
70 years of experience has helped us create a hearing care experience second to none.
Nanaimo Parksville Port Alberni Victoria Victoria West Shore Sidney Duncan
A Special Supplement to the Nanaimo News Bulletin
105-2000 N. Island Hwy. 104-154 Memorial Ave. 101-4917 Pemberton Rd. 310-1175 Douglas St. 201-1581 Hillside Ave. 125-735 Goldstream Ave. 2359 James White Blvd. 103-455 Alderlea St.
(250) 756-9900 (250) 954-2246 (250) 723-5091 (250) 382-3323 (250) 370-5199 (250) 474-2602 (250) 655-3310 (250) 756-4246
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SENIORS INFORMATION & RESOURCES
W
hen seeking out senior-specific fi information and resources on matters such as health, special interest groups or local fi fitness opportunities, it can be hard to know where to begin.
AGING WELL IN BC Access the report from the Seniors Advisory Council online at www.hls.gov.bc.ca/seniors
The supplement you hold in your hands is a good place to start but there are a few spots in Nanaimo worth considering as places to save a lot of time while fi finding out more about opportunities and services available locally.
ALZHEIMER SOCIETY OF BC Exists to alleviate the personal and social consequences of Alzheimer’s Disease and related dementias. www.alzheimerbc.org.............................................. 800-462-2833
Seniors centres in Nanoose Bay and Nanaimo are a logical place to begin, with friendly people always on hand to offer any assistance or advice they can and many tempting opportunities for education and recreation available right there.
BC CENTRE FOR ELDER ADVOCACY & SUPPORT Individuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca 411 Dunsmuir Street, Vancouver......................... 866-437-1940
Some numbers to jot down as contacts of interest might include the Paradise Island Seniors Society at 250-7549566 and the Harbour City Seniors at 250-755-7501 – both are indispensable resources for anyone looking to stay active in an atmosphere that promotes camaraderie and new friendships.
BC HIGHWAY CONDITIONS Check highway driving conditions online or by using their automated phone service. www.drivebc.ca ...................................................800-550-4997
Naturally an assortment of health issues can arise in age and the provincial government’s Health and Seniors Information Line is available during regular business hours to help at www.gobv.bc.ca/health or by calling 1-800-4654911. Just a taste of places to get informed. Happy hunting!
BC PENSIONERS ORGANIZATION Promotes the best interest of elder citizens in BC, in all matters pertaining to their welfare ....................................... 604-530-2601 BC SENIORS Oline resources and links to programs and services for seniors. www.gov.bc.ca/seniors ........................................... 800-465-4911
NANAIMO LIFELINE PROGRAM Personal Response and Support Service
• Live in your home • Have peace of mind • Personal connection 24 hours a day/7 days a week
#202-1801 Bowen Road Nanaimo, BC V9S 1H1
Call For A
FREE HEARING TEST
Nanaimo’s only hearing clinic owned and staffed by a full-time audiologist.
www.bclifeline.com/nanaimo
Park Place 110-2124 Bowen Rd, Nanaimo calvorihearing.com luigi@calvorihearing.com
250-739-5770
250.760.0749
LUIGI CALVORI, M.Sc., RAUD Registered Audiologist
Registered with the College of Speech & Hearing Health Professionals of BC
Buri and Burial Crem mation Centre MEMORIAL SOCIETY OF B.C. “INFLATION PROOF” PRE-ARRANGEMENT PLAN MARKERS & MONUMENTS • COMPLETE SERVICE & RECEPTION FACILITIES
DUNCAN/LADYSMITH/CHEMAINUS
NANAIMO
250-245-5553
250-591-6644
112 French Street, P.O. Box 2086 Ladysmith BC V9G 1B4
595 Townsite Road, Nanaimo BC V9S 1K9
T
Nanaimo, Ladysmith and Chemainus’ only Independent Funeral Home
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A Special Supplement to the Nanaimo News Bulletin
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SENIORS INFORMATION & RESOURCES CARP Canada’ Association for the 50 plus. A new Vision of Aging in Canada. www.carp.ca 1340-27 Queen Street East, Toronto .................. 800-363-9736
HEALTH & SENIORS INFORMATION LINE Seniors are able to ask questions on health programs & services as well as a broad range of other gov’t services for seniors. Monday to Friday, 8:30am to 4:30pm. www.hls.gov.bc.ca/seniors .................................... 800-465-4911
CITY OF NANAIMO Hours of Operation are between 8:00am - 4:00pm, Monday to Friday. www.nanaimo.ca 455 Wallace St., Nanaimo ....................................... 250-754-4251
HEALTHLINK BC Speak with a nurse about your symptoms, consult with a pharmacist about your medication questions 24/7. www.healthlinkbc.ca...........Dial 811 (Hearing Impaired 711)
CRIME STOPPERS Pays up to $2000 for information that leads to an arrest for drug offences and stolen property recovery. www.nanaimocrimestoppers.com ..................... 800-222-8477
ICBC SENIORS INSURANCE Discounts available for ICBC basic insurance for registered owners and operators aged 65+ (pleasure use only). Visit an AutoPlan broker for details. www.icbc.com ............................................................. 800-663-3051
DIAL-A-DIETITIAN Food & Nutrition information from professional dietitians. Call between 9:00am - 5:00pm, Monday to Friday. www.dialadietitian.org ........................................... 800-667-3438
MEALS ON WHEELS Assists people by providing hot nutritious meals at a reasonable cost. www.members.shaw.ca/mownanaimo ........................................................................................... 250-753-1300
DISTRICT OF LANTZVILLE Hours of Operation are between 8:00am - 4:00pm, Monday to Friday. www.lantzville.ca 7192 Lantzville Rd., Lantzville.............................. 250-390-4006
MEDIC ALERT FOUNDATION Provider of emergency medical information services linked to customized medical bracelets, necklets and watches. www.medicalert.ca ................................................... 800-668-1507
Campus of care in the heart of Nanaimo Kiwanis Villa for Independent Seniors • Affordable One and Two Bedroom Suites • Delicious daily dinner meal • Weekly light housekeeping & linen laundry service • Lifeline® emergency monitoring • A full range of social and recreational activities • Kitchens supplied with full-sized fridges and stoves • Exterior balcony or patio • Comfortable activity lounge and large sunroof deck • Located on major transit route with a bus stop just outside the door
Taking applications for waitlist now Part of a village of housing and care options that include:
• Kiwanis Manor • Kiwanis House Assisted Living • Kiwanis Soroptimist Suites Supportive/Assisted Living • Kiwanis Lodge Complex Care
Village amenities includedd Fireside Restaurant, General Store, On-Site Hairdresser, Village Activity Bus
For information call 250-753-6471 Or visit our website: www.kiwanisvillage.ca A Special Supplement to the Nanaimo News Bulletin
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SENIORS INFORMATION & RESOURCES MEDICAL SERVICES PLAN Automated 24/7 phone service providing information about your MSP account, and general information about MSP benefits and services. www.gov.bc.ca/health ............................................. 800-663-7100 MINISTRY OF HEALTH SERVICES Visit online at www.bcassessment.bc.ca 1515 Blanshard Street, Victoria............................ 800-663-7867 NANAIMO ASSOCIATION FOR COMMUNITY LIVING Helping adults with developmental disabilities. www.nanaimoacl.com 83 Victoria Cres., Nanaimo ..................................... 250-714-0047 NANAIMO REGIONAL DISTRICT Information on services such as public transit, water and sewer, planning, garbage and recycling as well as parks and recreation. www.rdn.bc.ca 6300 Hammond Bay Rd., Nanaimo..................... 250-390-4111 NANAIMO REGIONAL GENERAL HOSPITAL Visit online at www.viha.ca 1200 Duff fferin Crescent., Nanaimo...................... 250-741-2141 GREATER NANAIMO CHAMBER OF COMMERCE Organization to promote business interests in Nanaimo. www.nanaimochamber.bc.ca 2133 Bowen Rd, Nanaimo ...................................... 250-756-1191
DOWNTOWN BUSINESS IMPROVEMENT ASSOCIATION Non-Profit enabling property owners and businesses in Downtown Nanaimo. www.nanaimodowntown.com A-10 Victoria Cres., Nanaimo................................. 250-754-8141 NANAIMO CITIZEN ADVOCACY Non-profit society dedicated to advocating for individuals who seek assistance, by providing education, information, referral, support and assisting them in exercising rights that maximize independence with dignity. 110-55 Victoria Rd., Nanaimo ............................... 250-753-2321 NANAIMO COMMUNITY HOSPICE SOCIETY Providing compassionate care & support to the dying, their caregivers, & bereaved in our community. www. nanaimohospice.com 1729 Boundary Ave, Nanaimo ............................. ...............................................................250-758-8857 See our ad on page 25 NANAIMO COMMUNITY KITCHENS Participants build skills, knowledge, friendships, and selfesteem while preparing low-cost healthy meals.www. nanaimocommunitykitchens.org 271 Pine St., Nanaimo .............................................. 250-753-7470 NANAIMO AND DISTRICT HOME SUPPORT 528 Wentworth St., Nanaimo................................ 250-754-3351
A little extra care goes a long way. At Berwick on the Lake caring is what we do best. Independent retirement living or supportive care- Berwick offers you the lifestyle you want. Short term respite stays available for those recuperating from an illness or for caregiver relief.
3201 Ross Road, Nanaimo, BC WWW.BERWICKRETIREMENT.COM
FOR MORE INFORMATION CALL: 250-729-7995
ISLAND OWNED & MANAGED
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A Special Supplement to the Nanaimo News Bulletin
SENIORS INFORMATION & RESOURCES NANAIMO FAMILY LIFE ASSOCIATION Nanaimo Family Life is dedicated to the children, youth, and families of our community. www.nfl flabc.org/ 1070 Townsite Road, Nanaimo ............................. 250-754-3331 NANAIMO COMMUNITY ARCHIVES The NCA is the official repository of the archival records of the City of Nanaimo, Nanaimo District Museum and the Nanaimo Historical Society. 150 Commercial Street, Nanaimo ....................... 250-753-4462 PHARMACARE Provides financial assistance to BC residents for eligible prescription drugs and designated medical supplies. www.gov.bc.ca/health............................................. 800-663-7100 PUBLIC GUARDIAN & TRUSTEE OF BC Adult’s right to self-determination, support & protection for those vulnerable to abuse or incapable of making their own decisions. www.trustee.bc.ca RCMP COMMUNITY POLICING (C.O.P.S.) Staffed by community volunteers 9:00am to 4:30pm. Nanaimo RCMP, 303 Prideaux Street ............................................................................................ 250-754-2345 Oliver Woods, 6000 Oliver Rd., ............................. 250-760-1149 Downtown, 18 Victoria Crescent, ........................ 250-753-3777 Cedar, 1D-A-1830 Cedar Road,............................. 250-722-3486
ROYAL CANADIAN MOUNTED POLICE 303 Prideaux Street Non-Emergency ........................................................... 250-754-2345 SAFER (SHELTER AID FOR ELDERLY RENTERS) Provides monthly cash payments to subsidize rents for eligible BC residents aged 60 years plus. www.bchousing.org/programs/safer ................ 800-257-7756 SENIORS ADVISORY COUNCIL To advise Minister of Health and Minister responsible. 1515 Blanshard Street, Victoria............................ 800-663-7867 SENIORS CANADA ONLINE Provides a fast way for seniors, their families, caregivers & organizations that support seniors to access trusted information on a range of topics .................www.seniors.gc.ca SENIORS 101 Online Vancouver Island seniors guide ....www.seniors101.ca TELEPHONE VISITING SOCIETY Provides regular phone calls or visits to isolated seniors and helps them cope with the challenges of living alone. #208D - 2520 Bowen Rd. Nanaimo BC V9T 3L3 telvisit@shaw.ca.......................................................... 250-756-9455
Claire's Home Care Services Ltd. brings quality in to your lifestyle & peace of mind into your home.
PERSONALIZED CARE plus IMPECCABLE SERVICE Approved service provider for Veteran Affairs Canada.
Geriatric • Palliative Dementia • Personal Care Rehabilitation • Housekeeping Cooking & Cleaning Respite for Family Child Care & Special Needss Transportation • Companio onship Non-Invasive Foot Care Yard Maintenance & Handyman
“Being a senior has its perks.” SENIORS’ DISCOUNTS
First Tuesday of the month at participating retailers. SENIORS’ MOVIES & WALKING CLUB
Visit Guest Services for more information. woodgrovecentre.com
Tel: 250-751-8114 Toll Free: 1-888-751-8114 www.claireshomecareservices.com
Community. Island style
REASONABLE RATES • 24 hours a day... 7 days a week
A Special Supplement to the Nanaimo News Bulletin
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SENIORS HOUSING & ASSISTED LIVING
T
he beauty of Nanaimo has been attracting people for generations and in recent decades it has become a favourite retirement destination for its good weather, scenery and active lifestyle.
in a building with common dining and socializing spaces and includes two meals a day, light weekly housekeeping, laundering of linens, social and recreational opportunities and a 24-hour emergency system. The cost is based on income with residents paying 70 per cent of their monthly after-tax income, up to a maximum.
Though vacancy rates are historically low, the region offers ff a variety of housing options for the area’s large senior population ranging from single family developments to all levels of assisted living. The area boasts a healthy development industry building condos and single family homes that may be just a little more physically accessible than in other regions, up to various forms of adult only facilities, senior specific fi housing and assisted living options. Many seniors live in single family houses, but significant fi numbers live in condos, apartments, mobile homes and other types of housing. The region also has an increasing number of assisted living options for those who need different ff levels of long-term care but are generally able to get around on their own. Assisted living includes a private, lockable, unfurnished unit
If there is permanent decline in someone’s health, a significant fi increase in care needs, or an inability to make decisions on their own, people may move from assisted living to a higher level of care. Many of the area’s larger, newer senior living facilities include a range from independent living with virtually no help up to residential care options that provide 24-hour professional care and supervision for people with complex health needs. Staff ff administers medications and assist residents with daily activities such as eating, bathing and dressing. There is also a variety of home care help options and specialized housing for people with dementia or people living in the community that require specialised services such as physically accessible or drug and alcohol free.
Nanaimo’s Newest Pharmacy y NOW OPEN! A PHARMACY WITH A DIFFERENCE SPECIALIZING IN:
• Specialty Compounding Customized prescription and nonprescription medication to fit your needs. Hormone Replacement Therapy (HRT), Cosmetic Compounds, Pain Gels
• Home Health Care • Blister Packaging • Medication Management Complimentary one to one consultation with your pharmacist • Vaccination Program
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Tel: 250.714.0703 Fax: 250.714.1807 Email: rxrampharmacy@shaw.ca Em
A Special Supplement to the Nanaimo News Bulletin
SENIORS HOUSING & ASSISTED LIVING BERWICK ON THE LAKE RETIREMENT RESIDENCE Independent living suites, licensed residential care and community respite services. 3201 Ross Road, Nanaimo. www.berwickretirement.com 250-729-7995 See our ad on page 6. DELANEY RELOCATION & HOME SUPPORT SERVICES LTD. Taking care of everything from packing to hanging pictures. We even cook your first meal! 576 Hobson Place, Courtenay, B. C. V9N 8W5 (250) 334-9922 (phone) (250) 338-3359 (cell) www.delaneyrelocation.com See our ad on page 21 GABRIOLA SENIOR CITIZENS ASSN 685 North Rd, Gabriola ........................................................................................... 250-247-9638 GENERAL GEORGE R. PEARKES HOUSING SOCIETY 100-15 Buttertubs Drive, Nanaimo ........................................................................................... 250-753-5031 GOOD SAMARITAN WEXFORD CREEK Wexford Creek offers seniors safe carefree living in independent housing or assisted living suites. 80-Tenth Street, Nanaimo www.gss.org 250-713-1696 See our ad on page 24. HECATE GARDENS We offer seniors a retirement opportunity which implements an active, healthy, independent lifestyle. 940 Hecate Street, Nanaimo, B.C. V9R 4K8 (250) 753-0387 www. hecategardens.com See our ad on page 23 KEEPING HOUSE CARE FACILITY We provide seniors a superior level of personal care in a safe and comfortable environment. 2263 Jingle Pot Road, Nanaimo. www.keepinghouseseniorshome.ca 250-7161920 See our ad on page 23. KIWANIS VILLAGE Independent, supportive, assisted living & complex care options to seniors requiring various levels of support & accommodation. 1233 Kiwanis Cresc. Nanaimo. www. kiwanisvillage.ca 250-753-6471 See our ad on page 5
The Thrifty Foods Sendial Program is
Seeking Volunteers If you have a condition that prevents you from being able to come to one of our stores to shop, you may be a candidate for our Sendial service We have organized a special group of volunteers who will phone and take your order and then Thrifty Foods will w deliver your groceries the very next xtt day. To register: Pleea se visit the Cu stomer Ser vice Deesk at the front of the store. Or call:: The Cu stomer Ser vice Line 1.8 8 0 0. 667. 828 0
Or tr y our ping Online Shop Visit
thriftyfoodso
nline.com
LA ROSA GARDENS 1211 Cloke Road, Ladysmith, BC V9G 2B6 (250) 245-1016 See our ad on page 26 LAKESIDE GARDENS RETIREMENT COMMUNITY 4088 Wellesley Avenue, Nanaimo www.lakeside-gardens.com 250-756-0799
Port Place 650 South Terminal Avenue 250.754.6273
Longwood Station 5801 Turner Road 250.729.4950
A Special Supplement to the Nanaimo News Bulletin
Brooks Landing 2000 Island Highway 250.729.2933
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SENIORS HOUSING & ASSISTED LIVING LONGLAKE CHATEAU 3035 Ross Rd, Nanaimo www.longlakechateau.com 250-756-1411 MALASPINA GARDENS 388 Machleary, Nanaimo .........................................................................250-754-7711 NANAIMO SENIORS VILLAGE Campus of care offering independence, plus assisted living and nursing care services. 6089 Uplands Drive, Nanaimo. www.retirementconcepts.com 250-760-2325 See our ad on page 16. NANAIMO TRAVELLERS LODGE Nanaimo Travellers Lodge is a non-profit, charitable organization dedicated to providing compassionate dementia care. 1298 Nelson Street, Nanaimo, BC V9S 2K5 (250) 758-4676 / (250) 585-5505 www.nanaimotravellerslodge.com See our ad on page 17 OAK TREE MANOR Independent seniors supportive housing. It's affordable prestige in the heart of Nanaimo. 325 Hecate street, Nanaimo www.oaktreemanor.ca 250-716-1799 See our ad on page 11
ORIGIN AT LONGWOOD An active lifestyle community with full service rentals, Mews Premium Suites and assisted living suites. Trial stays available. 6205 Oliver Road, Nanaimo www.origin.ca 250-751-7755 See our ad on page 27 YANA SENIORS SOCIETY 3690 Hammond Bay, Nanaimo ........................................................................................... 250-729-0233 WOODGROVE MANOR 6304 Metral Drive, Nanaimo ........................................................................................... 250-390-1036
HOME RELATED SERVICES BC HOUSING A provincial program dedicated to providing housing assistance to those in need. www.bchousing.org ................................................. 800-787-2807 CANADIAN HOUSING & MORTGAGE CORPORATION Provides information on housing and mortgage programs that are specific to seniors. www.cmhc.ca............................................................... 250-363-8040 ECO-ENERGY RETROFIT www.ecoaction.gc.ca/homes................................ 800-622-6232
WE CARRY COMFY MATTRESSES, TOPPERS & PILLOWS • WORRY FREE • STRESS FREE • DELIVERY FREE!
ake ’t M Can In? It For Call me o In-H ice Serv
6481-B Portsmouth Rd, Nanaimo (250)933-0600 (beside Ono’s - between Canadian Tire & Costco) www.FOAMguy.ca
RESIDENTIAL • MEDICAL • RECREATIONAL 10
A Special Supplement to the Nanaimo News Bulletin
SENIORS HOUSING & ASSISTED LIVING HOMEOWNER GRANT PROGRAMS One of three provincial property tax assistance programs offered to help homeowners reduce taxes. Box 9991, Stn Prov Govt, Victoria ........................ 888-355-2700
RESIDENTIAL REHABILITATION ASSISTANCE PROGRAM Provides low-income homeowners with financial assistance for repairs of lower value homes. www.cmhc-schl.ca.ca/en/ co/prfinas_009.cfm fi ................................................... 800-668-2642
INDEPENDENT LIVING BC (ILBC) Offers a middle option for seniors who need some assistance but do not want or need 24-hour residential care. www.bchousing.org/programs/independent
RESIDENTIAL TENANCY OFFICE Provides landlords and tenants with information regarding their rights and responsibilities. www.rto.gov.bc.ca 1st Floor, 1019 Wharf St, Victoria ........................ 800-665-8779
LIVESMART BC Helping BC residents make better energy choices. www.livesmart.bc.ca ................................................ 800-663-7867
SAFER (SHELTER AID FOR ELDERLY RENTERS) Provides monthly cash payments to subsidize rents for eligible BC residents aged 60 years plus. www.bchousing.org/programs/safer................ 800-257-7756
NANAIMO AFFORDABLE HOUSING SOCIETY 350 Prideaux Street, Nanaimo www.nahs.ca ............................................................... 250-758-1158 PROPERTY ASSESSMENT In January of each year, BC Assessment sends all property owners a Property Assessment Notice showing the fair market value of their home. www.bcassessment.ca PROPERTY TAX DEFERMENT Homeowners aged 55 years and over may defer the payment of annual property taxes on their principal residence. www. sbr.gov.bc.ca/individuals/Property_Taxes/Property_Tax_ Deferment/ptd.htm
SENIORS’ SUPPORTIVE HOUSING (SSH) Provides specially modified rental homes, in selected subsidized developments to low income seniors. www.bchousing.org/programs/SSH.................. 800-257-7756 TRAC TENANT RESOURCE & ADVISORY CENTRE www.tenants.bc.ca .................................................... 800-665-1185 VANCOUVER ISLAND REAL ESTATE BOARD Online at www.vireb.com 6374 Metral Drive, Nanaimo ................................. 250-390-4212
A Special Supplement to the Nanaimo News Bulletin
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SENIORS HOUSING & ASSISTED LIVING
CHOOSING A RETIREMENT COMMUNITY Here are some questions to ask and observations to make... What type of care level do you offer?
Activities (continued)
❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑
❑ Are family members encourages to participate?
Independent Living Assisted Living Memory Care (Alzheimer's / Dementia) Respite Care Skilled Nursing Rehabilitation Physical Therapy Special Therapy Occupational Therapy Respiratory Therapy
❑ Is an activity schedule posted? If so, when? ❑ Is there a common area with television? ❑ Is there a beauty / barber shop on-site?
Food / Meals ❑ Do you provide help with eating & diets? ❑ Are residents given a second helping if requested?
Activities
❑ Is the dining area clean and well-furnished?
❑ Is there an activity program? ❑ Do you have activity directors?
❑ How does the food look? Are there snacks? ❑ Is food prepared on-site or is it brought in?
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Honest work at a fair price. FREE ESTIMATES!
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Serge & Sew
WE SERVICE MOST SERGERS & SEWING MACHINES STORE HOURS: MON.-FRI. 10-5:30 • SAT. 10-5 CLOSED SUNDAYS
#105 Nored Plaza, North Nanaimo (Beside Costco) www.sergesew.com 250-390-3602
A Special Supplement to the Nanaimo News Bulletin
SENIORS SERVICES & ORGANIZATIONS
Organizations, services there to help With populations in Nanaimo that include a large percentage of seniors, it’s only natural that the community as a whole has tailored much of its services and organizations around assisting our elders with their everyday needs. Nanaimo as a region provides plenty for
seniors, as do private care facilities, local businesses and volunteer-based organizations - from social advocacy to music and theatre groups. Within this guide, there are a multitude of resources to choose from.
ALCOHOLICS ANONYMOUS Support & information for individuals with alcohol related problems. 24 hour answer line. www.aa.org 212-285 Prideaux St, Nanaimo ............................. 800-883-3968
ALZHEIMER SOCIETY OF BC Alleviate the personal and social consequences of Alzheimer’s Disease and related dementias. www.alzheimerbc.org.............................................. 800-462-2833
ALANON A fellowship for people whose lives have been affected by someone else’s drinking. www.bcyukon-al-anon.org www.bcyukon-al-anon.org................................... 250-752-0904
ARTHRITIS SOCIETY OF BC Committed to the research, care, education and advocacy for persons with arthritis. www.arthritis.ca/bc................................................... 800-321-1433
ALS SOCIETY OF BC To meet physical & emotional needs of ALS patients & their caregivers. www.alsbc.ca #208 – 1600 West 6th Ave, Vancouver............... 800-708-3228
BC LUNG ASSOCIATION Leads provincial and international lung health initiatives and lung disease prevention. www.bclung.ca ........................................................... 800-665-5864
“It feels good to know it’s taken care of.” money, time and undue strain on lovved one es. Ask our planning specialists for the asssiista ance you need to make informed perso ona al decisions today. FREE.
Call for your FREE Informattion Kit:
250-722-2244 CEDAR VALLEY MEMORIAL GARDENS CEMETERY & CREMATION CENTRE www.cedarvalleymemorialgardens.ca • 250-722-2244 • A division of Arbor Memorial Services Inc.
A Special Supplement to the Nanaimo News Bulletin
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The Hyundai names, logos, product names, feature names, images and slogans are trademarks owned by Hyundai Auto Canada Corp. ◊Finance offers available O.A.C. from Hyundai Financial Services based on new 2011 Sonata Hybrid models with an annual finance rate of 0% for 60 months. Financing example: 2011 Sonata Hybrid $31,564 at 0% per annum equals $242.80 bi-weekly for 60 months for a total obligation of $31,564. Cash price is $31,564. Example price includes Delivery and Destination of $1,565. Registration, insurance, PPSA, license fees and all applicable taxes are excluded. *Starting price for 2011 Sonata Hybrid is $31,564. Price for model shown: 2011 Sonata Hybrid Premium is $36,064. Delivery and Destination charge of $1,565 is included. Registration, insurance, PPSA, license fees and all applicable taxes are excluded. ʈFuel consumption for 2011 Sonata Hybrid (HWY 4.6L/100KM; City 5.5L/100KM) is based on EnerGuide fuel consumption ratings. Actual fuel efficiency may vary based on driving conditions and the addition of certain vehicle accessories. Fuel economy figures are used for comparison purposes only. ◊*Offers available for a limited time and subject to change or cancellation without notice. See dealer for complete details. Dealer may sell for less. Inventory is limited, dealer order may be required. ∆See your dealer for eligible vehicles and full details of the Graduate Rebate Program. ††Hyundai’s Comprehensive Limited Warranty coverage covers most vehicle components against defects in workmanship under normal use and maintenance conditions. TM
4123 Wellington Road, Nanaimo, BC LOCAL OR LONG DISTANCE
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1-888-841-1855
www.jphyundainanaimo.ca
A Special Supplement to the Nanaimo News Bulletin
DL #23669
SENIORS SERVICES & ORGANIZATIONS
BC PARAPLEGIC ASSOCIATION Assists people with spinal cord injuries & other physical disabilities to achieve independence. www.bcpara.org ......................................................... 877-816-8700
CEDAR VALLEY MEMORIAL GARDENS AND CEMETERY CREMATION CENTRE During your time of need, you can be assured that we will take care of all the details, so you can focus on what's most important - the celebration and remembrance of life, as a gathering of family and friends. 2347 Cedar Road, Cedar. www.cedarvalleymemorialgardens.ca (250) 722-2244 See our ad on page 13
BC SCHIZOPHRENIA SOCIETY Support & education for people with schizophrenia & other serious mental illnesses. www.bcss.org .............................................................. 888-888-0029
CEREBRAL PALSY ASSOC. OF BC Info & referral, lending library, newsletter, resource materials, public education, speakers bureau, bursaries and more. www.bccerebralpalsy.com..................................... 800-663-0004
CANADIAN BLOOD SERVICES Recruits blood donors, organizes and operates blood donor clinics ..........................................................www.bloodservice.ca
CLAIRES HOME CARE SERVICES LTD Rehabilitation, housekeeping, cooking, cleaning, respite, transportation, companionship, non-invasive foot care, yard maintenance, handy man services. Nanaimo. www. claireshomecareservices.com 250-751-8114 / 1-888-7518114 See our ad on page 7
BC LUPUS SOCIETY Provides education & support to people with lupus. www.bclupus.org ....................................................... 800-585-8787
CANADIAN DIABETES ASSOCIATION Promotes health through diabetes research, education, service & advocacy. www.diabetes.ca........................................................ 800-226-8464 CANADIAN LIVER FOUNDATION Dedicated to liver health & the elimination of over 100 forms of liver disease. www.liver.ca ................................................................. 800-856-7266
DCH HANDYMAN SERVICES - NANAIMO & AREA We provide reliable, prompt & efficient handyman service from leaky taps to building decks and everything in between. 250-619-0712 See our ad on page 22
WE OFFER: • support/compression stocking fittings • equipment rentals • blister packing service • free local delivery of prescriptions • 10% seniors discount everyday • lottery, stamps, fax & photocopying
• phone & gift cards • ostomy/woundcare nurse on staff (at Westhill) • mastectomy/bra fittings (at Westhill) • pharmacist authorized to give vaccinations (at Chase River)
Westhill Centre - 1816 Bowen Road
Chase River - Next to Country Grocer
250-740-3880
250-755-1830
A Special Supplement to the Nanaimo News Bulletin
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SENIORS SERVICES & ORGANIZATIONS DENTURIST ASSOCIATION OF BC Everything you need to know about dentures & where you can find a local denturist ............................ www.denturist.bc.ca GREAT CANADIAN OIL CHANGE-COUNTRY CLUB CENTRE You're busy, we're fast. Warranty approved and no appointments necessary. www.nanaimooilchange.com 250-729-3666 See our ad on page 17 HOME HELP-SUPPORT FOR SENIORS IN THEIR HOME There is a time in life when compassionate help is necessary to maintain independence. Cooking, Cleaning, Companionship. zelhopson@shaw.ca 250-616-0574 See our ad on page 13. LOVE YOUR HOME-DEIDRE LOVE, REMAX REALTOR (TRADEMARK) Professional Real Estate Services with a commitment to integrity and kindness. #1 - 5140 Metral Drive Nanaimo, B. C. V9T 2K8 www.loveyourhomenanaimo.com (250) 751-1223 (offi ffice) (250) 802-9810 (cell) See our ad on page 19 NANAIMO COMMUNITY SENIORS SOCIETY Any senior can be part of the group. Get together on Wednesdays for luncheon at noon at the Moose Hall in Chase River, cost is $6. plus GST. ............................................................................................ 250-754-1708
NANAIMO CITIZEN ADVOCACY Non-profit society dedicated to advocating for individuals who seek assistance, by providing education, information, referral, support and assisting them in exercising rights that maximize independence with dignity. 110-55 Victoria Rd., Nanaimo ............................... 250-753-2321 NANAIMO COMMUNITY KITCHENS Participants build skills, knowledge, friendships, and selfesteem while preparing low-cost healthy meals.www. nanaimocommunitykitchens.org 271 Pine St., Nanaimo .............................................. 250-753-7470 NANAIMO FAMILY LIFE ASSOCIATION Nanaimo Family Life is dedicated to the children, youth, and flabc.org/ families of our community. www.nfl 1070 Townsite Road, Nanaimo ............................. 250-754-3331 NANAIMO HARBOUR CITY SENIORS Offers complete range of cultural and recreational activities, trips to city sights and other places in close vicinity. Offi ffice hours; Monday to Friday 8:45 am to 4:30 pm 500 Bowen Road, Nanaimo.................................... 250-755-7501 NANAIMO SENIOR PEER COUNSELLING The Senior Peer Counselling Program offers emotional support and community connections to those who are 55 years and older. Referrals can be made by communty resources or self. 1070 Townsite Road, Nanaimo ............................. 250-754-3331
So nice to come home to.
Assisted living, respite and complex care available
Call Tracy today to schedule a personal visit 250.760.2325 6089 - 6081 Uplands Drive
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nanaimoseniorsvillage.com
A Special Supplement to the Nanaimo News Bulletin
SENIORS SERVICES & ORGANIZATIONS PARADISE ISLE SENIOR SOCIETY Seniors Drop-in Centre. Games, hobbies, social gatherings. Nurse on staff does counsellling and educational classes on nutrition, etc. Every Tuesday and Thursday there is soup and sandwich lunch at noon. 201 Albert Street, Nanaimo................................... 250-754-9566 PARKINSON SOCIETY OF BC Addressing the personal and social consequences of Parkinson’s Disease in British Columbia. www.parkinson.bc.ca............................................... 800-668-3330 SALVATION ARMY The largest non-governmental direct provider of social services in Canada. www.salvationarmy.ca 19 Nicol Street, Nanaimo ........................................ 250-754-2621 SENIOR OUTREACH TEAM Provides outreach help to seniors and their caregivers in their existing home setting (including long term care facilities). It provides nursing, social work, clinical counselling and psychiatry counsulting services and works closely with the Home and Community Care Program. 1665 Grant Avenue, Nanaimo .............................. 250-755-3301 ST. JOHN AMBULANCE Information & registration services for first aid training, emergency and CPR courses first aid kits and supplies. www.sja.ca/bcyukon ................................................ 866-321-2651
THE ROYAL CANADIAN LEGION The Legion’s 1,600 branches provide support to veterans & seniors including low-cost housing, healthcare and home support. www.bcyukon.legion.ca Branch 10 ....................................................................... 250-753-4442 Branch 256 .................................................................... 250-754-8128 Branch 257 .................................................................... 250-390-2841 TELFORD'S BURIAL & CREMATION CENTRE "Inflation Proof" Pre-arrangement plans - Markers & Monuments - Complete Service & Reception Facilities Nanaimo & Ladysmith ONLY Independent Funeral Homes. 112 Frend Street, Ladysmith (250) 245-5553 595 Townsite Road (250)591--6644 See our ad on page 4 THRIFTY FOODS When you go through the checkout, let the cashier know that you would like your groceries delivered and the arrangements will be make. To offset the cost of gasoline and vehicle maintenance, there will be a $5.00 charge per order. Port Place - 650 South Terminal Avenue (250) 729-2937 Longwood Station - 5801 Turner Road (250) 729-4950 Brooks Landing - 2000 Island Highway (250) 729-2933 www.thriftyfoods.com See our ad on page 9 TRACTOR FOR HIRE - GARETH SCAIFE Lawn care, strata care, hedge mowing, field mowing. Call for free quotes. garethscaife@hotmail.com (250) 616-4487 See our ad on page 23
One in five baby boomers will fall prey to dementia You can dramatically improve the lives of people with dementia by giving to Nanaimo Travellers Lodge (NTL). NTL is a non-profit, charitable ch ble organiza zation with 30 years serv rving the community. We are the e only dedica ated dementia care e facility fa in the Mid-Island area a. Go o to our new website w to: • Make a gift • Become a volunt nteer • Learn how NTL is pre eparing for the huge increase huge increa in dem mentia sufferer erers rs • Find out about NTL’ss residenti dential and day programs Tel: 250-585-5505 | www.nanaimotravellerslodge.com
Locally Owned & Operated! No Appointments! Warranty Approved!
Leonard Krog M.L.A. (Nanaimo) 4-77 Victoria Crescent Nanaimo, B.C. V9R 5B9 Hours: Monday to Friday 10:00 a.m. to 12:00 - 1 p.m. to 4 p.m. Telephone: 250-714-0630 leonard.krog.mla@leg.bc.ca
www.leonardkrog-mla.ca
Country Club Centre (250) 729-3666 Show your BCAA card and Save!
A Special Supplement to the Nanaimo News Bulletin
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The great “no-flip mattress” rip-off How much money have you lost trying to get a good night’s sleep? If you want sweet dreams, read on. by John Rogers, President, John’s Bedroom Barn For over a quarter of a century now I’ve been searching for the perfect mattress system. I’ve listened to sales rep after sales rep telling me about their “latest and greatest, new and improved” products ad nauseam. On many an occasion I’ve bought these “latest and greatest” systems for my own stores, hoping each time that the product would live up to its hype. I’d conservatively guess that over the years we’ve spent over $150,000 on mattress systems that failed and warranties that didn’t work because of the fine print. And over the years we’ve listened to innumerable clients who are in the same boat. They’ve spent thousands of dollars on conventional mattress systems that failed weeks, months or a couple of years after their purchase, only to find that the terms of their warranty made it impossible to collect. What’s wrong with the mattress industry In the old days, mattress had quilted “comfort layers” both top and bottom. This meant we all had to flip our mattresses regularly in order to efficiently utilize both layers of topping. Now I never met anyone who enjoyed flipping their mattress, so it was inevitable that sooner or later someone would come up with a solution. This great day arrived in 2003 when manufacturers declared that the “no flip mattress” was the answer. “No more fighting with your bed! With our New and Improved Product, all you have to do is lie down and go to sleep” Sounds great, but were they really trying to save you extra work? No - they were trying to cut costs. Instead of quilting mattresses both top and bottom to provide you with two comfort layers, they saved a pile of money by only quilting the top. And because there’s only one quilted layer, guess what wears out twice as fast? You got it - your no-flip mattress. So it turns out that while the no-flip gimmick may have saved you some work, the real winners are the manufacturers who cut their costs by cutting quality. Why the warranties don’t work You can still get 15 - 20 year warranties on these new-
fangled mattresses, so it looks like your new no-flip mattress should last as long as your old one. But let’s take a look at the fine print. Old warranties used to protect you against the excessive softening of your mattress over time. New mattress warranties claim that up to 2 inches of visible height loss, or body impressions, are completely normal and so not warranted. What does that mean exactly? Here’s an example. We’ve all sat on a couch that’s old - you know, the kinds where you take a seat and your behind ends up lower then your knees. Have a look at the cushion when you climb out of the trough. Has it lost any height from its orginal size? Unlikely. But the top layer has lost all its ability to cushion you. It’s almost impossible to lose height on foam, which is what all mattresses are topped with, but that doesn’t mean the foam is doing the job you paid it to do. As the couch example demonstrates, just because your mattresses might look fine, it doesn’t mean that it will remain comfortable. But your warranty probably won’t cover you if it doesn’t. We have some solutions The mattresses in my stores are made exclusively for my stores according to our specifications. We don’t follow the industry by touting new gimmicks, cutting corners and writing warranties that protect us, not you. Instead, we use old-fashioned common sense coupled with great Canadian - made foams and we do a little backyard tinkering when we find a better way or a superior product. Our mattress can be made differently from side to side to accommodate different comfort preferences, usually at no additional cost. The mattresses can be flipped - easily! - and if components like the topping material do wear out, they can easily and inexpensively replaced. It’s not expensive! A good queen-size mattress from us starts at $499.99. Come in and see our mattress specialists and find out why we are “the home of a great night’s sleep:”.
www.johnsbedrooms.com 1707 Bowen Rd. Nanaimo 741-1777 841 Cliffe Ave. Courtenay 897-1666 Toll Free 1-800-663-5645
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A Special Supplement to the Nanaimo News Bulletin
GOVERNMENT INFORMATION BC NURSELINE Speak to a registered nurse 24-hours or a pharmacist from 5pm to 9pm every day...............................................866-215-4700 OMBUDSMAN British Columbia’s independent voice for fairness. www.ombudsman.bc.ca ......................................... 800-567-3247 PHARMACARE Provides financial assistance to BC residents for eligible prescription drugs and designated medical supplies. www.gov.bc.ca/health............................................. 800-663-7100 PUBLIC GUARDIAN & TRUSTEE OF BC Adult’s right to self-determination, support & protection for those vulnerable to abuse or incapable of making their own decisions. www.trustee.bc.ca 1019 Wharf Street (4th floor) Victoria ............... 250-356-8160 RESIDENTIAL TENANCY OFFICE Provides landlords and tenants with information regarding their rights and responsibilities. www.rto.gov.bc.ca 1st Floor, 1019 Wharf St, Victoria ........................ 800-665-8779 SERVICE BC Basic information on government programs, with toll free transfers to provincial government offices. www.servicebc.gov.bc.ca ....................................... 800-663-7867
TOURISM BRITISH COLUMBIA www.hellobc.com ...................................................... 800-435-5622 TRAVEL ASSISTANCE PROGRAM Automated application service 24/7.................... 800-661-2668 VITAL STATISTICS AGENCY - Working to improve the Birth, Death & Marriage Certificates, Marriage Licenses, Name Changes, Wills and Registry Information. www.vs.gov.bc.ca........................................................888 876-1633
FEDERAL INFORMATION ABORIGINAL BUSINESS CANADA 300 W. Georgia, 21st Floor, Vancouver www.abc-eac.ic.gc.ca ................................................604 666-3871 CANADA BORDER SERVICES AGENCY General border services information. Speak to an agent from 8 :00 am – 4:00 pm Monday to Friday. www.cbsa.gc.ca ...........................................................800 461-9999 CANADA REVENUE AGENCY Access forms & publications 24/7. www.cra-arc.gc.ca...................................................... 800-714-7257
Working for Our Seniors •
Daily Matinees
•
One ticket Tuesday all for only $1125*
www.landmarkcinemas.com - Movie, pop & popcorn *Limited time offer. Surcharge on all 3D features Woodgrove Centre
250.390.5021
Love Your Home DEIRDRE LOVE • REALTOR™ SENIORS REAL ESTATE SPECIALIST
Professional Real Estate Services Specializing in Service to Boomers & Seniors Committed to Integrity and Kindness
To find out more about how the province can help assist you try callng the Health and Seniors' Information Line. The free, 1-800 telephone line offers seniors a single source for information about government servicesincluding information about health programs, as well as other non-health services and initiatives.
Call – 1 800 465-4911 You can also find out more information about the province’s services and initiatives by visiting:
www.seniorsbc.ca
Ron Cantelon MLA Parksville–Qualicum
~ Deirdre Love
Deirdre Love Office 250.751.1223 • Cell 250.802.9810 dlove@loveyourhomenanaimo.com www.LoveYourHomeNanaimo.com
RE/MAX of Nanaimo #1-5140 Metral Drive, Nanaimo BC V9T 2K8 “Office independently owned and operated”
Office: 100 East Jensen Ave. Parksville, BC, V9P 2G9 Phone: (250) 951–6018
A Special Supplement to the Nanaimo News Bulletin
Email: ron.cantelon.mla@leg.bc.ca Website: www.roncantelonmla.bc.ca Toll Free: 1 (866) 488–7041
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GOVERNMENT INFORMATION MUNICIPAL INFORMATION CITY OF NANAIMO Hours of Operation are between 8:00am - 4:00pm, Monday to Friday. www.nanaimo.ca 455 Wallace St., Nanaimo ....................................... 250-754-4251 NANAIMO COUNCIL & MAYOR Mayor John Ruttan ................................................ 250-390-4724 Councillor Bill Bestwick........................................ Bestwickk ........................................ 250-753-7065 Councillor Bill Holdom ......................................... 250-729-8983 Councillor Diana Johnstone............................... 250-754-9996 Councillor Jim Kipp ............................................... 250-753-5212 Councillor Fred Pattje ........................................... 250-758-7575 Councillor Loyd Sherry......................................... 250-729-7323 Councillor Merv Unger Unger......................................... ......................................... 250-756-0399 REGIONAL DISTRICT OF NANAIMO Information about regional services such as public transit, water and sewer, planning, garbage and recycling as well as parks and recreation. www.rdn.bc.ca 100 East Jensen Ave, Parksville ............................ 877-607-4111 DISTRICT OF LANTZVILLE Hours of Operation are 8:00am - 4:00pm, Monday to Friday. www.lantzville.ca 7192 Lantzville Rd., Lantzville .............................. 250-390-4006
LANTZVILLE COUNCIL & MAYOR Mayor Colin Haime ................................................ 250-390-1304 Councillor Rod Negrave....................................... 250-390-4892 Councillor Brian Dempsey .................................. 250-390-4222 Councillor Warren Griffey .................................... 250-390-3540 Councillor Denise Haime..................................... 250-390-1304 Councillor Douglas Parkhurst ............................ 250-390-3056 Councillor Joe Bratkowski ................................... 250-390-2767
PROVINCIAL INFORMATION RON CANTELON, MLA PARKSVILLE-QUALICUM Box 877, 100 East Jensen Avenue Parksville, B.C. V9P 2G9 Toll Free: 1-866-488-7041 e-mail: ron.cantelon.mla@leg. bc.ca website: www.roncantelonmla.bc.ca See our ad on page 19 LEONARD KROG, MLA FOR NANAIMO MLA for Nanaimo since May 2005 and serves as opposition critic for the Attorney General. #4-77 Victoria Crescent, Nanaimo www.leonardkrog-mla.ca (250) 714-0630 See our ad on page 17 DOUG ROUTLEY, MLA FOR NANAIMO-NORTH COWICHAN Advocacy & referral, fax service, photocopying, certify true copy service, ministry contact information. Box 524 / #5241st Ave. Ladysmith www.dougroutley.ca 250-245-9375 See our ad on page 25
l a c i d e m e m Complete hoequipment
Solutions
complete products walkers/rollators t wheelchairs scooters/power chairs t lift chairs canes/crutches t stairlifts/porch lifts bathroom safety t seating systems aids to daily living t bedroom safety residential elevators t soft goods
complete services in-house service t in-home trials delivery/set-up options free in-home assessments locally owned & operated
North Island toll-free call 1-800-667-1406 www.nanaimo.medichair.com
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Nanaimo - 2517 Bowen Road (USED/CONSIGN) - 2110 NorthďŹ eld Road Duncan - 2628 Beverly Street Powell River - 4488 Marine Avenue
A Special Supplement to the Nanaimo News Bulletin
(250) 756-9875 (250) 756-9878 (250) 709-9939 (604) 485-9310
SENIORS SAFETY & SECURITY OTHER RESOURCES BC CENTRE FOR ELDER ADVOCACY & SUPPORT Individuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca 411 Dunsmuir Street, Vancouver......................... 866-437-1940 BC CENTRE FOR ELDER ADVOCACY & SUPPORT Individuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca 411 Dunsmuir Street, Vancouver......................... 866-437-1940 BETTER BUSINESS BUREAU OF VANCOUVER ISLAND It Starts With Trust! The BBB of Vancouver Island promotes fairness & honesty in the marketplace. www.vi.bbb.org 220-1175 Cook St, Victoria ..................................... 877-826-4222 CANADIAN BAR ASSOCIATION Promotes fair justice systems, effective law reform, equality in the legal profession and discrimination elimination. Dial-A-Lawyer Information: Referral Service ............................................................800 663-1919 Dial-a-Law Scripts .......................................................800 565-5297
Delaney Relocation & Home Support Services Inc.
CANADIAN SAFETY COUNCIL Safety education materials, product information for seniors and contact numbers for provincial safety leagues (fire safety, propane, sports and active living, etc.) Visit online at ...........................................www.safety-council.org CRIME STOPPERS Pays up to $2000 for information that leads to an arrest for drug offences and stolen property recovery. www.crimestoppersonline.ca............................... 800-222-8477 DIAL-A-LAW A free service providing general information about law in BC. Monday to Friday, 8:30am to 4:30pm .................. 800-565-5297 JUSTICE INSTITUTE OF BC Educating & training those who want to make communities safer. www.jibc.bc.ca ...........................................800-222-8477 LAWLINK Free legal info, advice & self-help resources. www.lawlink.bc.ca ..................................................... 866-577-2525 NANAIMO LIFELINE PROGRAM Personal Emergency Response Service - sends help at the push of a button. #202-1801 Bowen Road, Nanaimo www. nanaimohospitalfoundation.com/lifeline 250-739-5770 See our ad on page 4
Legal Excellence. Island Values. RAMSAY LAMPMAN RHODES Legal Excellence. Island Values.
l l
2010 Chamber of Commerce - Small Business of the Year Award
Moving - Aging in Place? Let Delaney Relocation & Home Support Services Inc. take care of all the details. We help people stay in their own homes longer if that is what they desire - by organizing your space. As a certified senior advisor, Anne Delaney can take a client focused approach to moving. We handle everything from downsizing, decluttering, packing, unpacking, to full set up of the new home. Call Anne at 1.250.334.9922, cell #250.338.3359 or visit our website www.delaneyrelocation.com
Areas of Law • Business Law • Civil Litigation • Commercial Litigation • Construction Law • Criminal Law • Divorce & Family Law • Mediation & Arbitration • Personal Injury / ICBC Claims • Real Estate Law • Wills & Estates i f @l l
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RAMSAY LAMPMAN RHODES
rlr
www.rlr-law.com
LAWYERS Barristers, Solicitors & Mediators
A Special Supplement to the Nanaimo News Bulletin
info@rlr-law.com w.com w.
250-754-3321 Toll Free: 1-800-263-3321
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SENIORS SAFETY & SECURITY EMERGENCY NUMBERS
GAS LEAKS & ODOURS Terasen Gas .................................................................... 800-663-9911
POLICE, FIRE OR AMBULANCE ..................................DIAL 911 All areas serviced by 911 except Lasqueti .......... 250-248-6111 AIR OR MARINE EMERGENCY For aerial or water emergencies............................. 800-567-5111 ALCOHOL & DRUG REFERRAL Helpline offering 24 hour assistance .................... 800-663-1441
HAVEN A SOCIETY 24-hour help for abused woman........................... 250-754-0764 POISON CONTROL CENTRE Info, resources & emergencies ................................ 800-567-8911 POWER OUTAGES & EMERGENCIES Cellular *49376 or ........................................................ 888-769-3766
BC - SPCA For animal emergencies in Nanaimo ................... 250-758-8444
FIRE DEPARTMENTS ((NON-EMERGENC NON-EMERGENCY )
CHILD FIND BC To report a missing child or sighting.................... 888-689-3463
CEDAR ....................................................................... 250-722-3122
CRISIS INFORMATION A LINE For persons in emotional distress.......................... 888-494-3888
EAST WELLINGTON ..........................................................................
EARTHQUAKE, FLOODS, TSUNAMIS Plus dangerous goods & spills................................ 800-663-3456
GABRIOLA ISLAND .............................................. 250-247-9677
EMERGENCY SERVICES Shelters, medical transporation, etc. .................... 800-663-9122
NANAIMO ................................................................ 250-753-7311
FOREST FIRES For reporting forest fires only ................................. 800-663-5555
NORTH OYSTER OYSTER..................................................... ..................................................... 250-245-5111
CRANBERRY ............................................................ 250-754-6068 EXTENSION ............................................................. 250-754-3235 LANTZVILLE............................................................ LANTZVILLE ............................................................ 250-390-2811 NANOOSE BAY....................................................... BAY....................................................... 250-468-7141
NOW OPEN! NEW PATIENTS WELCOME!
connecting people with life
Hearing Tests Hearing Aid Sales and Service Hearing Aid Parts and Accessories Assistive Listening Devices Custom Hearing Protection Listening Rehabilitation Program
Call Now for your FREE Hearing Test! #501-5800 Turner Rd. - Northridge Village (across from Northridge Fitness)
250-585-4100 22
Hanan Merrill Registered Hearing Instrument Practitioner
nhc@shaw.ca
A Special Supplement to the Nanaimo News Bulletin
HEALTH & FINANCIAL SERVICES BELTONE Free hearing tests, hearing aid dispensing, repairs, batteries, WCB and DVA provider. #105 - 2000 North Island Highway, Nanaimo www.beltone.com (250) 756-9900 See our ad on page 3
MEDICHAIR - NANAIMO Full sales, service & rental provider of home medical equipment. Locally owned. 2517 Bowen Road, Unit #6, Nanaimo. www.nanaimo@medichair.com 250-756-9875 / 1-800667-1406 See our ad on page 20
CALVORI HEARING Hearing ads & hearing tests. Full time Audiologist. #110-2124 Bowen Road, Nanaimo www.calvorihearing.com 250-7600749 See our ad on page 4
MS SOCIETY OF CANADA - CENTRAL ISLAND CHAPTER PO Box 39046, Nanaimo V9R 7B7 www.mssociety.ca/ centralisland 250-754-6321
CENTRAL DRUG STORES Providing prescriptions, specialty compounding, blister packaging, & home health care products. Six Nanaimo locations to serve you. Corner of Albert/Dunsmuir Street 250-753-6401 346 Campbell Street 250-753-5342 1125 Dufferin ff Crescent 250-716-0063 2220 Bowen Road 250-758-7711 6010 Brickyard Road 250-751-2576 Lantzville Road 250-390-4423 See our ad on page 2 CLINE MEDICAL CENTRE New answers for medical conditions - Our integrative approach to healing. 233 Prideaux Street, Nanaimo www. clinemedical.com (250) 753-3030 See our ad on page 2
MEDIC ALERT FOUNDATION www.medicalert.ca ................................................... 800-668-1507 NANAIMO HEARING CLINIC Full service hearing clinic offering hearing testing, hearing aid sales & service and other related products & services. 501 - 5800 Turner Road, Nanimo (Northridge Village) (250) 585-4100 www.nanaimohearingclinic.com See our ad on page 12 PHARMASAVE Home health care products, equipment rentals, crutches, wheel chairs, walker, blister packing. Free prescription delivery, 10% senior's discount everyday. 2 locations: #5 - 1273 South Island Highway (Chase River) (250) 7551830 1816 Bowen Road (Westhill Plaza) (250) 740-3880 www.pharmasave.com See our ad on page 15
Active Healthy Independent Lifestyle
TRACTOR HIRE Lawn Care/Strata Care Ph: 250-616-4487 ✔ He He edg dge dge m dg mo mow o owing wiin w ng g ✔ FFiiel eld ld mo mow wiin ng g ✔
Senior Retirement Enjoy a Healthy Active Independent Lifestyle
Keeping House A Home For Seniors •Enjoy Great Meals, Activities and Outings. •Respite & Daycare Available.
250-716-1920 2263 Jingle Pot Road, Nanaimo www.keepinghouseseniorshome.com
• Three Nutritious Daily Meals • Housekeeping • Linen & Laundry Service • Activities
• Transportation • Reasonable Rates • Close to Clinics, Mall, Parks, Waterfront, Theatre, Banks, and Hospital
250-751-4933
www.hecategardens.com
A Special Supplement to the Nanaimo News Bulletin
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HEALTH & FINANCIAL SERVICES RAMSAY LAMPMAN RHODES One of Vancouver Island's largest law firms, offering trusted legal advice & representation across a broad spectrum of legal subject areas. 111 Wallace Street Nanaimo, B.C. www.rlr-law.com (250)754-3321 See our ad on page 21 RX RAM PHARMACY A pharmacy with a difference specializing in medication management, home health care, customized prescription and non-prescription medications, blister packaging, free prescription delivery. 103-1629 Townsite Road, (250) 714-0703 rxrampharmacy@shaw.ca See our ad on page 8
HEALTH BC HEALTH GUIDE PROGRAM Reliable health info that you can trust. 24 self-care program to you better understand & manage your health. www.bchealthguide.org......................................... 800-465-4911 BC NURSELINE Provides 24-hour, confidential health information & advice. Speak to a registered nurse 24-hours or a pharmacists from 5pm to 9pm every day.
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HEALTH & SENIORS’ INFORMATION LINE Seniors can speak with a real person to answer questions on health programs & services. Mon to Fri, 8:30am to 4:30pm. www.hls.gov.bc.ca/seniors .................................... 800-465-4911 HEALTH INSURANCE BC Administers the Medical Services Plan (MSP) and PharmaCare on behalf of the Ministry of Health Services. www.hibc.gov.bc.ca...................................................800 663-7100 HEALTHLINK BC Speak with a nurse about your symptoms, consult with a pharmacist about your medication questions 24/7. www.healthlinkbc.ca.............Dial 811 (Hearing Impaired 711) MEDICAL SERVICES PLAN Automated 24/7 phone service with limited information about your MSP account, benefits and services. www.health.gov.bc.ca.............................................. 800-663-7100 MENTAL HEALTH INFORMATION LINE www.heretohelp.bc.ca............................................. 800-661-2121 NANAIMO & DISTRICT HOSPITAL FOUNDATON The foundation creates opprtunities for donors to advance helthcare in our communities. #102-1801 Bowen Road, Nanaimo. www.nanaimohospitalfoundation.com 250755-7690
A Special Supplement to the Nanaimo News Bulletin
HEALTH & FINANCIAL SERVICES PHARMACARE Provides financial assistance to BC residents for eligible prescription drugs and designated medical supplies. www.gov.bc.ca/health ............................................. 800-663-7100 SENIORS CANADA ONLINE Provides a fast way for seniors, their families , caregivers & organizations that support seniors to access trusted information on a range of topics .................www.seniors.gc.ca PROVINCIAL HEALTH SERVICES AUTHORITY (PHSA) 700 –1380 Burrard Street, Vancouver....................604 675-7400
FINANCE BC ASSESSMENT AUTHORITY Produces independent assessments on an annual basis for all BC property owners...................................www.bcassessment.ca BC PENSIONERS ORGANIZATION Promotes the best interest of elder citizens in BC, in all matters pertaining to their welfare ....................................... 604-530-2601 CANADA BENEFITS Information about federal, provincial, and territorial benefit programs and services for seniors and individuals. www.canadabenefi fits.gc.ca ..................................... 800 622 6232
CANADA REVENUE AGENCY Access to forms & publications 24/7. www.cra-arc.gc.ca...................................................... 800-714-7257 CREDIT COUNSELLING SOCIETY OF BC A not-for-profit debt solutions service. www.nomoredebts.org ........................................... 888-527-8999 GUARANTEED INCOME SUPPLEMENT If you are a senior living on a low income, you may be eligible for the Guaranteed Income Supplement (GIS), which provides additional money, on top of the Old Age Security Pension. www.servicecanada.gc.ca .......................................800 277-9914 PUBLIC GUARDIAN & TRUSTEE OF BC Adult’s right to self-determination, support & protection for those vulnerable to abuse or incapable of making their own decisions. www.trustee.bc.ca 1019 Wharf Street (4th floor) Victoria ............... 250-356-8160 TEMPORARY PREMIUM ASSISTANCE Temporary Premium Assistance (TPA) provides a short-term period of Medical Service Plan (MSP) premium waver for qualifying individuals and families tpa@gov.bc.ca ..............................................................800 207-2051
Elders In Transition
Moving Out - Moving In Moving On
When Life Happens The Hospice Shoppe Can Help The Nanaimo Hospice Shoppe thrift store offers a free service to seniors and family members when life transitions require the sorting and disposition of household and personal belongings. Call 250-758-8886 for information
www.nanaimohospiceshoppe.com A Special Supplement to the Nanaimo News Bulletin
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LEISURE, RECREATION & SHOPPING AVALON CINEMA CENTRE-WOODGROVE CENTRE Check out our website for daily shows, or call for showtimes. www.landmarkcinemas.com 250-390-5021 See our ad on page 19 CRUISE PLUS MANAGEMENT LTD. Full service travel agency specializing in cruise and exclusively packaged vacations. P.O. Box 40, 7143 Caillet Road, Lantzville. www.cruiseplus.ca (250)390-0220, 1-800-8549664. See our ad on page 28
NANAIMO HARBOUR CITY SENIORS Offers complete range of cultural and recreational activities, trips to city sights and other places in close vicinity. Offi ffice hours; Monday to Friday 8:45 am to 4:30 pm 500 Bowen Road, Nanaimo.................................... 250-755-7501 NANAIMO THEATRE GROUP Community theatre offering 5 quality plays per season. 2373 Rosstown Road, Nanaimo www.nanaimotheatregroup.com (250) 758-7246. See our ad on page 10
THE FOAM GUY Rest, relax recover. Mattresses, cushions and upholstery for your residential. commercial and medical needs. 6481 - B Portsmouth Road, nanaimo, www.foamguy.ca (250) 9330600 See our ad on page 10
PARADISE ISLE SENIOR SOCIETY Seniors Drop-in Centre. Games, hobbies, social gatherings. Nurse on staff does counsellling and educational classes on nutrition, etc. Every Tuesday and Thursday there is soup and sandwich lunch at noon. 201 Albert Street, Nanaimo ................................... 250-754-9566
JOHNS BEDROOM BARN Large selection of foam, solid wood furniture, convenient on-site services and deliveries. Locally owned and operated since 1989. 1707 Bowen Road, Nanaimo www. johnsbedroombarn.com (250) 741-1777 See our ad on page 18
SERGE AND SEW Retailer of sewing machines, sergers and accessories. Repairs and service. Classes available. #105 Nored Plaza, North Nanaimo. www.sergesew.com (250) 390-3602 See our ad on page 22
NANAIMO COMMUNITY SENIORS SOCIETY Any senior can be part of the group. Get together on Wednesdays for luncheon at noon at the Moose Hall in Chase River, cost is $6. plus GST. ............................................................................................ 250-754-1708
WOODGROVE CENTRE With over 150 stores and services to choose from, you are sure to find everything you are looking for. 6631 North Island highway, Nanaimo. www.woodgrovecentre.com (250) 390-2721 See our ad on page 7
SENIORS TRANSPORTATION La Rosa Gardens
1 Bedroom Suites Available Starting at $1,925.00 per month La Rosa Gardens provides luxurious living for discerning retirees who want a carefree lifestyle and the time to enjoy the finer things in life. A stately, four-storey complex, La Rosa Gardens is situated in a lush setting, and is conveniently located in beautiful Ladysmith, British Columbia.
• A total of 34 private suites, and in partnership with the p Vancouver Island Health Authority, 26 Assisted Living suites • All suites have Bedside & Bathroom, 24 hr. Emergency Response System • Concrete fi audible and visual fire alarm system
La Rosa Gardens 26
Three delicious meals prepared byy our chefs and served in our formal dining room each day • • Home Support through Vancouver Island Health Authority
1211 Cloke Road, Ladysmith Ph: 250-245-1016
BC FERRIES BC seniors (65 and over) travel free on most BC routes MonThur except holidays. Passenger fares only. www.bcferries.com .............................................888-223-3779 BC HIGHWAY CONDITIONS Check highway driving conditions online or by using their automated phone service. www.drivebc.ca ...................................................800-550-4997 BC TRANSIT Linking communities, businesses & lifestyles. Visit online at www.bctransit.com HANDY DART A door-to-door transit system for those unable to access the public transit system .................................................. 250-248-4557 JIM PATTISON HYUNDAI We offer a diverse collection of new vehicles and premium preowned vehicles. Come visit us at 4123 Wellington Road, Nanaimo. www.jphyundainanaimo.ca 1-888-841-1855 See our ad on page 14
A Special Supplement to the Nanaimo News Bulletin
C CO O U M P IN L G ES FA C LL AR 20 E 11 !
at Origin at Longwood Active Lifestyle Community
The First Choice for Care in your Community
Origin at Longwood, an Active Lifestyle Community in Nanaimo with an established reputation for excellence in service and care is now proud to offer Long-Term Care as part of our care continuum. For more information on rates and availability and to ďŹ nd the care that is right for you, please contact Heather Goudreau or Jean Skoreyko, R.N. at 250-751-7755.
ASK ABOUT OUR VA V CATION A STA TAYS / RECOVERY / CAREGIVER RELIEF FULL SERVICE RENTALS LONG -TERM CARE SUITES ASSISTED LIVING SUITES TRIAL STAYS AVAILABLE
Longwood Station
Brannen Lake
A Special Supplement to the Nanaimo News Bulletin
fo rd Ro ad Ru th er
rive
250-751-7755 www.originlongwood.ca
Metral D
6205 Oliver Road (at Uplands) Nanaimo
Uplands Drive orth yN Hw nd Isla
Nanaimo Parkway
ACTIVE LIFESTYLE COMMUNITY
Hammond Bay Road Turner Road
Woodgrove Centre
oad er R Oliv
Upla nds Driv e Nanaimo North Town Centre
Long Lake
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Life is not measured by the number of breaths we take, but by the number of moments that take our breath away.
CruisePlus
250.390.0220
www.cruiseplus.ca
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PRINCESS CRUISES escape completely速
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A Special Supplement to the Nanaimo News Bulletin