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Interactive Customer Evaluation

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Direct Line

Direct Line

Customer Comment Regarding Outdoor Food Court on NAS I:

The outside eating areas at the Food Court are always dirty and never seem to be cleaned. Like really cleaned and made a priority. As we are practicing social distancing don’t you think this should be a priority so that patrons can eat outside knowing they aren’t sitting on direct or getting dirt in their food, comfortable with allowing their children to sit and eat and not having all those darn cats around.

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Response:

We received comments regarding the cleanliness and presence of stray animals in the outdoor seating areas at the NEX food courts. We understand people want to make use of these areas, especially with the social distancing requirements inside, and we have taken steps to ensure their suitability for eating. The area has been pressure washed, and a new agreement is in place to maintain sanitation of the area. We ask that everyone using these outdoor areas respect the social distancing requirements, clean up after themselves, and throw all uneaten food in the trash to minimize stray animals in the area.

Bravo Zulu

BZ to MVRO:

BZ to SrA Africa Young at MVRO. With one email she provided the number and an example of what I needed to update my insurance. When the Italian Certificate was received, she updated the system ensuring I never lost my gas ration privileges. She was extremely professional and responded promptly (less than an hour) to my follow-on questions.

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