January 10, 2020
3
Interactive Customer Evaluation Comment Regarding Commissary:
I am a local national. It would be nice if we could enter the commissary periodically (for example one day per month) to be able to purchase items. Just a suggestion, thanks!
Response:
Thank you for your suggestion. We agree that the commissary is a wonderful amenity for our community and wish we could share it with our host nation partners. Unfortunately, the Defense Commissary Agency has strict statute and regulations it must follow regarding customer eligibility. DeCA is not authorized to grant shopping privileges to anyone who is not a member of the force according to our Status of Forces Agreement. Only the U.S. Congress has the authority to change the policy. Again, we appreciate your suggestion and encourage you to reach out directly to the commissary office, Edwin Rodriquez, with any future concerns or suggestions. He can be contacted at DSN 624-4385 / COMM 095-564385 or Edwin.Rodriguez@deca.mil.
Comment Regarding PSD:
My Command Pay/Personnel Administrator (CPPA) has been waiting for PSD to approve his CPPA access for a month. We received no help until my CPO called. The CPPA was then told that he was required to update a training before his access could be approved. He followed up by sending the completed training certificate the same day. We have attempted to call PSD numerous times since then, and they promise to call back. My CPPA needs access to perform his duties, and provide service to command personnel for time-sensitive personnel issues.
Response (from PSD OIC Lt. Fox):
Thank you for providing feedback on this important issue. Customer service is a critical component of the PSD mission, and we strive to meet tenant command expectations. With respect to your particular issue, unfortunately the pending CPPA did not leave his contact information, and it is difficult to remedy the situation without it. Please know that anytime a customer has a personnel issue, they are welcome to contact the PSD chain of command for resolution, including the Officer in Charge. We are ALWAYS here to assist. Please reach out anytime to me at makia.fox@eu.navy.mil or at DSN 624-5300 / COMM 095-86-5300.
Comment Regarding NAS II Road Conditions
We have received some comments about the state of road conditions at NAS II. Allow us to discuss some of the ongoing road construction projects.
Response:
As all base personnel are aware, both installations are undergoing major constructions projects such as the new ECP at NAS II and solar panel installation on NAS I. In addition to these projects, Public Works is also diligently working to upgrade some of the utilities and asphalt across NAS II. For the utilities project, Public Works is currently working to repave sections of NAS II roads that were cut into to install new natural gas distribution pipelines. When complete, the new asphalt should make your ride much smoother. For comprehensive road repairs, Public Works is developing a longterm plan to repave all roads on NAS II over the next several years. Small sections will be repaved each year as budgetary resources become available. While all of these projects certainly cause temporary inconveniences, "ICE" cont’d on Page 11
THE SIGNATURE
U.S. NAVAL AIR STATION SIGONELLA
Commanding Officer Capt. Kevin Pickard Executive Officer Cmdr. Patrick J. Moran Command Master Chief CMDCM Nancy Estrada EDITORIAL
Public Affairs Officer Lt. Karl Schonberg karl.schonberg@eu.navy.mil Community Relations Officer Dott. Alberto Lunetta alberto.lunetta.it@eu.navy.mil PAO Staff Writers \ Photographers MC2 Joshua Coté joshua.m.cote@eu.navy.mil
MR2 Kyle Drummond kyle.m.drummond@navy.mil CONTACT US Naval Air Station Sigonella, Sicily thesig@eu.navy.mil DSN 624-5440; 095-86-5440 PSC 812 Box 7, FPO, AE 09627-0001
This newspaper is an authorized publication for members of the military services overseas. Contents of The Signature are not necessarily the official views of, or endorsed by, the U.S. Government, the Department of Defense (DoD), or the U.S. Navy. Editorial submissions are welcomed from all Naval Air Station Sigonella departments, divisions and tenant commands. Editorial submissions should be sent to the Public Affairs Office via thesig@eu.navy.mil. All articles submitted by non-staff members will be considered contributing writers.
