January 24, 2020
3
Interactive Customer Evaluation Comment Regarding Marinai:
Ants are all over my house in Marinai. What are you doing for corrective action? They’re are everywhere in housing with nothing being done. I have them climbing on the walls in my upstairs bathroom. How much are we paying pazzorati to fix this? Probably nothing. That’s why nobody likes this place bc nothing ever gets done.
Response:
Thank you for letting us know about your concerns. We have entered the rainy season in Sicily, which often drives ants to look for shelter like inside homes. If your insect issues persist please place a trouble ticket with Pizzarotti at 095518-3394 or 342-347-1370 as they can help seal holes or cracks in your home as well as spray inside or outside of your home. In the meantime preventative measures can make a big difference in deterring them. We recommend making sure your kitchen is clear of crumbs and cleaning dishes as soon as possible. Use food storage containers with a good seal. When grilling, make sure to remove food residues afterwards. You can also try using commercial pesticides from the commissary or NEX. For any future concerns or assistance, please feel free to contact the Housing Director, Peter Faulk, at peter.faulk@eu.navy.mil or DSN 624-4070 / COMM 095-564070.
Comment Regarding Commissary:
We have received many ICE comments regarding the commissary produce and expiration dates. Though our answer addresses everyone’s concern and example comment is provided below: Yesterday I shopped at the commissary. I left the molded strawberries on the shelf, put back the milk expiring the same day,
and passed on buying the chicken legs that just looked off. At the register the helpful cashier let me know the horseradish I was about to buy was expired (by three days). When I got home I realized I had purchased a box of Triscuits past their sell by date. I am sick of buying food that goes bad before it’s sell by date. And I am sick of being provided with so many options to buy stale, expired or rancid food on a daily basis. I’m AD and have been stationed at Rota and Bahrain we never had any of these problems.
Response:
We know how important it is to have convenient access to quality groceries, especially in an overseas location. We, along with our commissary partners are committed to ensuring food is as fresh as possible, but please be understanding that our distribution chain actually puts us at an inherent disadvantage. For your awareness, Sigonella is at the end of the distribution supply chain. Therefore, our products will naturally have shorter life spans than in other locations. However, we also recognize that we must remain vigilant in making sure stocked foods are within their “sell by” dates. As always, if you ever discover that you have bought expired items, you are entitled to a full refund. In order to address some of these issues as a part of our constant process improvement the commissary increased the purchasing of fresh produce with local suppliers. We also are working to improve the expiration dates on milk in particular, and will be offering discounts on products with short shelf lives for quick sale. For any future commissary concerns, please feel free to reach out directly to the store manager, Mr. Edwin Rodriguez, at "ICE" cont’d on Page 11
THE SIGNATURE
U.S. NAVAL AIR STATION SIGONELLA
Commanding Officer Capt. Kevin Pickard Executive Officer Cmdr. Patrick J. Moran Command Master Chief CMDCM Nancy Estrada EDITORIAL
Public Affairs Officer Lt. Karl Schonberg karl.schonberg@eu.navy.mil Public Affairs Leading Petty Officer MC1 Kegan Kay kegan.kay@eu.navy.mil Community Relations Officer Dott. Alberto Lunetta alberto.lunetta.it@eu.navy.mil PAO Staff Writers \ Photographers
MC2 Joshua Coté joshua.m.cote@eu.navy.mil
MR2 Kyle Drummond kyle.m.drummond@navy.mil MCSA Triniti Lersch triniti.lersch@navy.mil CONTACT US
Naval Air Station Sigonella, Sicily thesig@eu.navy.mil DSN 624-5440; 095-86-5440 PSC 812 Box 7, FPO, AE 09627-0001
This newspaper is an authorized publication for members of the military services overseas. Contents of The Signature are not necessarily the official views of, or endorsed by, the U.S. Government, the Department of Defense (DoD), or the U.S. Navy. Editorial submissions are welcomed from all Naval Air Station Sigonella departments, divisions and tenant commands. Editorial submissions should be sent to the Public Affairs Office via thesig@eu.navy.mil. All articles submitted by non-staff members will be considered contributing writers.
