June 29, 2020
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Interactive Customer Evaluation Comment Regarding Barracks Room contractor is currently on track to complete the solar panel project on time in midEntering Procedures :
THE SIGNATURE
Is there a standard operation procedure to October. We thank you for your continued flexibility walking into an occupied room? Last week I and cooperation in this matter. was walking out of my room and my common area room door was opening. There was no knock, there was no “greeting or voice like a sound off,” just a man walking into my room. I am a female. I don’t feel like that is right or BZ to MVRO This ICE survey is for MVRO. I greatly that should be allowed. The people who work in the barracks should know better than that. appreciate the efficiency and support of the MVRO during the COVID-19 pandemic. Response: MA2 Dodson’s attentiveness, response Thank you for your voicing your time, knowledge, and support went above concern regarding the barracks room and beyond standard customer service entry procedure. There is in fact a standard especially during this time of altered means procedure which all personnel should follow of conducting business. I was anticipating when entering private quarters. First, staff/ difficulty in updating my vehicle’s maintenance personnel are required to registration due to an abrupt change in PCS knock firmly and announce their presence dates but MA2 made it straightforward and and intention. If there is no response after painless. The continued support is noticed allowing sufficient time to respond, then the staff are authorized to unlock the door, and appreciated - thanks again!
U.S. NAVAL AIR STATION SIGONELLA
I wanted to give a “kudos” to the CDC Director for being so kind during this period. She has answered each phone call or email with clear and direct information. We don’t always know what is happening right now moving forward, which is actually ok, and she is always able to be compassionate, informative, and patient while being peppered with, what I am sure are, frustrated parents. I have personally appreciated her empathy and willingness to reach out. What an outstanding member to have on the team giving star service!
Community Relations Officer Dott. Alberto Lunetta Alberto.lunetta.it@eu.navy.mil
Bravo Zulu
knock, and again announce their presence. If the resident is sleeping or showering, the inspecting party will not go any further and will leave a room entry form on the door. We discussed your comment with Unaccompanied Housing supervisors, and they have subsequently conducted refresher training with all barracks employees and maintenance staff.
Comment Regarding NAS 1 Parking Structure Construction: Is there any timeline for the parking areas to be opened back up? The work on the parking lots even before the COVID 19 scare has been extremely slow and now it has ground to a halt. I am sure the Italians would like to come back to work. Thanks for your time!
Response:
Thank you for asking this question. Unexpected and challenging soil conditions dictated a redesign of the piling construction, which resulted in delays at the beginning of the project. This careful approach will result in a long-lasting quality structure, which will go a long way toward reducing our overall environmental footprint. Fortunately, the
BZ to CDC Director
Response from Courtney:
“Thank you so much for taking time to share your experience with our CDC and more specifically your positive experience with our CDC Director, Lee Papa. During a time of so much uncertainty, she has provided constant communication with our families and staff. Her passion for taking care of children is seen on a daily basis but it shines even brighter during this difficult time. We are grateful to have her as part of the NAS Sigonella team and thrilled to hear about her positive impact she has on our families.”
Commanding Officer Capt. Kevin Pickard Executive Officer Cmdr. Patrick J. Moran Command Master Chief CMDCM Nancy Estrada EDITORIAL
Public Affairs Officer Lt. Karl Schonberg Karl.schonberg@eu.navy.mil Assistant Public Affairs Officer Megan Mills Megan.mills@eu.navy.mil
Public Affairs Leading Petty Officer MC1 Kegan Kay Kegan.kay@eu.navy.mil
PAO Staff Writers \ Photographers
MC2 Joshua Coté Joshua.m.cote@eu.navy.mil MCSA Triniti Lersch Triniti.lersch@eu.navy.mil CONTACT US
Naval Air Station Sigonella, Sicily thesig@eu.navy.mil DSN 624-5440; 095-86-5440 PSC 812 Box 7, FPO, AE 09627-0001
This newspaper is an authorized publication for members of the military services overseas. Contents of The Signature are not necessarily the official views of, or endorsed by, the U.S. Government, the Department of Defense (DoD), or the U.S. Navy. Editorial submissions are welcomed from all Naval Air Station Sigonella departments, divisions and tenant commands. Editorial submissions should be sent to the Public Affairs Office via thesig@eu.navy.mil. All articles submitted by non-staff members will be considered contributing writers.
