3 minute read

Direct Line

Installation Housing Director, Peter C. Faulk

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If we haven’t met, I am the Installation Housing Director for NAS Sigonella. I am responsible for Unaccompanied Housing (UH), Military Family Housing, and all personnel living on the economy. Our offices are onboard NAS 1, in the Housing Service Center, where my managers, supervisors, and I maintain an open door policy. If you ever have a problem, question, or praise, we are here to help.

First off, I want to sincerely thank everyone for their support of the housing program for the last four years. With your support in mind, I have extended two additional years and I am excited to continue to build our program into the future.

In my time here, I have hired and trained my team to provide excellent customer service. We always strive to be proactive and responsive in all housing issues, military or civilian. I regularly go into the community to conduct housing inspections, assist in landlord disputes, utility issues, preinspections, or any other housing services. This allows me a firsthand look into how we can improve overall customer satisfaction to ensure a smooth transition to or from NAS Sigonella.

As many of you have already experienced, we have a great team across the Housing Department with many years of experience under our belts. Our Marinai team; Marinai Housing Manager Kathleen Seymour and local national supervisor Paola Valenti maintain open door policies to facilitate any issues you may have. Marinai also maintains a full staff including four Naval Facility Sigonella quality assurance personnel to ensure work is completed both correctly and in a timely manner. After our last housing survey and listening to your feedback, we are nearing completion of renovations of the playgrounds and dog parks that was voiced in the survey. We also have numerous projects in the planning stages, including a congressional mandate to install safety child locks on all second story windows of Marinai units and we will continue to reach out to our community to communicate all of the upcoming projects and changes as they occur.

For personnel on the economy, our team captain, Economy Housing supervisor Monica Drago strives to solve any issues you may have. To date, our biggest economy problem is utilities; whether gas, electric, water or internet. In the last four years, due to Italian deregulation of the industry, economy housing went from four utility companies to over 35, all of which do business differently. Tips to save your money include monitoring your meters, conserving your utilities, and immediately bring any issues to the housing office as waiting can turn into a bigger issue and may cost you more money.

Are you here unaccompanied, living in the barracks? Don’t worry our UH team strives to be proactive in correcting the issues or implementing your suggestions. Whether you are a resident or a command rep, our UH Manager Tim Creamen will listen to any suggestion or question you may have and he will find the answers you need. Our UH team works hard to promote programs and communicate to residents in the barracks whether USO or MWR because they care about your experience here in Sigonella.

To wrap things up, the Navy’s annual housing survey is fast approaching. Your feedback shines a light on the areas we need to focus on. Remember, this survey is not only an opportunity to discuss what is wrong but also what we do well! I strive to take all of your suggestions and turn them into an action plan. Please understand that suggestions must meet policy and funding requirements to become a reality but we strive to improve quality of life for everyone, no matter where you live.

This survey will be for Marinai residents and unaccompanied housing only and information will be disseminated in the near future.

Again, I would like to thank everyone for their support including my staff, NAVFAC, Personal Property, Personnel Support Division, Pizzarotti and our SAC Moving and Handling contractor; all of whom make a difference to our personnel at NASSIG.

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