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GUEST SERVICES EMERGENCY NUMBERS
EMERGENCY NUMBERS
FIRE | MEDICAL EMERGENCY 305-293-3333
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REGIONAL DISPATCH
904-542-3109 (Non-Emergency)
IMPORTANT NUMBERS
FRONT DESK 305-293-5000
NAVAL BRANCH HEALTH CLINIC 305-293-4600
VETERANS AFFAIRS
305-295-5150
VISITOR CONTROL CENTER
305-293-2806
PUBLIC AFFAIRS OFFICE
305-293-2027
FLORIDA KEYS SPCA
305-294-4857
GUEST
SERVICES
AND INFORMATION
MAINTENANCE ISSUES
Report any maintenance discrepancies to the front desk at your earliest convenience. For after-hours lock box and immediate office assistance call 305-797-4431.
PAYMENT INFORMATION
Guests are required to pay for their stay in full at check-in. If you arrive after hours, visit the front desk the following morning at your earliest convenience to complete the check-in process. PCS guests are required to pay every 14 days.
CUSTOMER FEEDBACK
Take a moment to fill out our customer comment card. We welcome your suggestions and feedback.
PARKING
Spaces are provided in close proximity to all Vacation Rentals units. Parking spaces outside of the Navy Getaways Vacation Rentals office check-in/out are reserved for that purpose.
LAUNDRY FACILITIES
The on-base laundry facilities (coin operated) are located on Sigsbee Park at the Recreational Lodging Campground.
CONDUCT
Guests are responsible for their own conduct as well as their guests or family members traveling with them while on the installation. The sponsor will be liable for any loss or damage to property caused be abuse, negligence, or willful misconduct.
QUIET TIME
Be considerate of your neighbors. Quiet hours are 10 PM – 6 AM. To report a noise complaint call, 904-542-3109.
KITCHEN SUPPLIES AND LINENS
There will be an additional charge if any supplies are damaged beyond repair and need to be replaced.
FOOD
Keep all prepared food items in the refrigerator or in a tightly sealed container. Being in such a tropical climate, the food can attract ants.
ENERGY CONSERVATION
To conserve energy, turn off the television and lights when not occupying the unit. All appliances should be turned
