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JOB DESCRIPTION
POSITION: DEPARTMENT: REPORTS TO: LOCATION: WORK HOURS: STATUS:
Clinical Director, Behavioral Health Family & Child Guidance Clinic (FCGC) Interim Director of FCGC Native American Health Center, Inc. (NAHC) 3124 International Blvd., Oakland, CA 94601 Full Time, 40 hours per week, 100% FTE Non-Union, Exempt
POSITION SUMMARY The Clinical Director will provide oversight, leadership, and guidance to the Native American Health Center’s (NAHC) behavioral health programs. The incumbent will be responsible for improving access to, and the quality of, care provided at NAHC; and for directing and integrating NAHC’s behavioral health into primary medical and dental programs. The Clinical Director is responsible for overseeing behavioral health programming at all NAHC sites. This will include the management of services integrated into primary medical services as well as targeted mental health and substance abuse treatment and prevention service for the urban Indian community. PRIMARY RESPONSIBILITIES 1. Administration: Represent the behavioral health department in the strategic planning of the agency including the expansion/addition of specialty ancillary services and programs. 2. Oversee all behavioral health-related clinical design, redesign and transition planning initiatives. 3. Oversee behavioral health departments with respect to efficiency, productivity and stability. Provide continuous feedback, support and guidance to site staff. 4. Plan, implement and monitor programs to mitigate loss including analysis of patient/client case mix and reimbursement for programs and services provided. Ensure deliverables/contractual requirements are met and adhered to. 5. Oversee the development and implementation of annual staff training plans for clinical staff to ensure high quality service delivery. 6. Assure NAHC meets all clinical licensing and compliance requirements at all times. 7. Collaborate with the FCGC Director to ensure effective and continuous communication, optimal flow of pertinent information, and systems improvement between departments. 8. Provide input and evaluate current and potential Memorandums of Understanding (MOU) and contracts as related to behavioral health care. 9. Responsible for the annual review and updating of all behavioral health departmental policies, procedures and protocols (e.g. peer review, quality assurance). 10. Represent and advocate for the behavioral health department at all clinical committees, internally and externally. 11. Represent and enhance relationships with local academic institutions to support strong clinical internship programming. 12. Assist with/participate in all clinical behavioral health provider recruitment and retention efforts along with clinical colleagues and Human Resources (HR). 13. Provide clinical behavioral health supervision and leadership to ensure high quality service delivery, integrated perspectives in Native mental health, and behavioral health improvement for patients and clients.
14. Network and develop relationships with other community agencies to ensure a comprehensive referral base, to position NAHC for successful partnerships, to share resources and to implement new programs based on community need. 15. Ensure timely review and response to risk management/medico-legal and other issues of concern. Report them to CEO and HR as appropriate. 16. Work extremely well under pressure, and be able to meet multiple and often competing deadlines. 17. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community. 18. Quality Improvement And Assurance: Support and advance the efforts to institute agency-wide Continuous Quality Improvement projects and champion change management, including the successful implementation and utilization of electronic health records (EHR). 19. Advance quality improvement efforts between all clinical departments to ensure seamless integration of clinical services by developing and strengthening of interdisciplinary programs and practices (e.g. the integration of behavioral health care into primary medical services). 20. Participate in agency wide clinical quality assurance programs and efforts, in collaboration with executive level management. 21. Clinical: Provide behavioral health services, as schedule allows. 22. Provide leadership in clinical supervision, including integration of indigenous perspectives and healing practices into direct service practice. 23. Supervise lead Clinical Coordinators at all service sites. Provide direct support to daily clinical operations. REQUIRED SKILLS AND EXPERIENCE 1. Five years of administrative experience including program and agency planning, supervision and quality oversight. Administrative background in community health planning and services is highly desired. 2. Five years direct service experience and supervision of clinical behavioral health services to Native American populations. 3. Three years of demonstrated leadership success in behavioral health improvement efforts and health system development. 4. Five years of successful executive management level experience in staff supervision and administration; must have the ability to train, coach, mentor, and motivate all levels of staff. 5. Experience working collaboratively across functions and services to achieve sustainable outcomes. 6. Must have good interpersonal skills and be able to deal with staff and managers of diverse backgrounds and skill levels with tact and diplomacy. 7. Ability to communicate in a clear, concise and effective manner verbally and in writing. REQUIRED EDUCATION/LICENSE 1. Must be a licensed Clinical Psychologist or Clinical Social Worker in the State of California. DESIRED SKILLS AND EXPERIENCE 1. Deep understanding of American Indian/Alaska Native community and behavioral health issues as well as those of the surrounding community. 2. Proven commitment to behavioral health integration. 3. Experience in Community Health or Public Health. Benefits: Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, personal time off (PTO) or sick/vacation leave program, and an employer contribution 403(b) retirement plan to full-time regular status employees. We also provide medical, vision, dental, flexible spending, group term and voluntary life insurance coverage for employees and their dependents—with a percentage of employee contribution for dependent medical premiums.
Note to Applicants: Please be advised a post job offer, pre-employment Physical and TB test are required as a condition of employment. Additionally, you may be asked to get a Department of Justice Fingerprinting and an Educational credentials background check clearance as a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC. Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Section 472 and 473). Applicants claiming Indian Preference must submit verification of Indian certified by tribe of affiliation or other acceptable documentation of Indian heritage. EQUAL OPPORTUNITY EMPLOYER: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors. Age Discrimination in Employment Act (ADEA): Native American Health Center abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations. Americans with Disabilities Act (ADA): Native American Health Center abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, NAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities. If interested, please forward resume and cover letter to: Michelle Shawnego, Human Resources Department 1151 Harbor Bay Parkway Suite 203 Alameda, CA 94502 Fax: 510.748.0116 Email: HumanResources@nativehealth.org
Frequently Asked Questions
1. When did Native American Health Center’s clinic sites first open? San Francisco: 1972
Oakland Clinic 3124: 1983
School Based Clinic: 1995
Alameda Point Clinic: 2001
Oakland Clinic 7 Directions 2950: 2008
Richmond Center: 2009
2. Locations of health care and administrative sites: San Francisco Clinic: 160 Capp St., San Francisco, CA 94110 333 Valencia St., San Francisco, CA 94110 Oakland Clinic: 3124 International Blvd., Oakland CA, 94601 Oakland 7 Directions : 2950 International Blvd. Oakland CA 94601 School Based Clinics: Alameda High School, 2201 Encinal Ave., Alameda, CA 94501 Encinal High School, 210 Central Ave., Alameda, CA 94501 Island High School, 250 Singleton Ave., Alameda, CA 94501 United for Success Middle School, 2101 35th Ave., Oakland, CA 94601 Richmond Native Wellness Site: 260 23rd St. Richmond, CA 94804 Administration & Fiscal departments: 1151 Harbor Bay Parkway, Suites 201 and 203, Alameda, CA 94502
3. How many staff do we have? 224 San Francisco NAHC:
60
Oakland Clinic 3124:
58
Oakland 7 Directions:
77
School Based Clinic:
7
Richmond Wellness Center:
2
Administration/Fiscal Offices at Alameda:
20
4. What is the ethnicity of the staff? Native American 36.3%
Asian/Pacific Islander 19.9%
Hispanic/Latino 13.7%
African American 9.3%
Euro American 20.4%
Unknown/Other .4%
5. What is the agency’s annual budget for FY 2011 - 2012?
$20,000,000
www.nativehealth.org
Frequently Asked Questions
6. Where does our funding come from for FY 11-12? Federal Indian Health Service: 8%
Other Federal: 35 %
Third Party: 43%
City/County: 10 %
State: 3%
Foundation: 1%
7. Can anyone come here for health care? We are open to everyone. There are no residential, tribal, or ethnic requirements for use of the clinics.
8. What is the average number of patients we see in a year? (Data from OSHPD 2010) San Francisco Clinic: 3,621 patients with total visits of 12,224 (from 01/01/10 to 12/31/10) Oakland Clinic 2950: 5,021 patients with total visits of 21,284 (from 01/01/10 to 12/31/10)
TOTAL PATIENTS: 8,642 TOTAL VISITS: 33,508 per year
9. What is the ethnicity of our patients? (Data from Annual Report of Clinics 2010) Native American: 21%
African American: 20%
Latino: 37%
Euro American: 12%
Asian\Pacific Islander: 9%
Unknown: 1%
10. Cost to patients? We are here to help patients determine how their health needs can be met. Patients may be eligible for: Medi-Cal, private insurance and sliding fee scale. Many people without insurance are eligible for programs that pay for their care. Patients can contact an Eligibility Specialist at (510) 535-4406.
11. What is the Native American population in our service area? Alameda County: 26,089
Contra Costa Co.: 17,327
San Francisco Co.: 10,873
San Mateo Co.: 8,367
Marin Co.: 3,787
Total 5 Bay Area Counties: 66,443 (2010 Census Data)
12. How many members are on our volunteer Board of Directors? 7 Native Americans
13. NAHC Website: www.nativehealth.org
www.nativehealth.org
Native American Health Center, Inc. 3124 International Blvd. Oakland, CA 94601
160 Capp Street San Francisco, CA 94110
2950 International Blvd.
260 23rd. Street
Oakland, CA 94601
Richmond, CA 94804
Application for Employment We consider applicants for employment without regard to race, color, age, religion, gender, national origin, disability, marital or veteran status sexual orientation, medical condition or the conditions of Acquired Immune Deficiency Syndrome (AIDS) and AIDS Related Complex (ARC).
PLEASE PRINT Position(s) Applied For:
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If hired, can you present evidence of your U.S. citizenship or proof of your legal right to live and work in this country? Proof of citizenship or immigration status will be required upon employment
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Are you currently on "lay-off" status and subject to recall?
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Have you been convicted of a felony within the last seven years?
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Yes
No If yes, may we contact your present employer?
On what date would you be available for work? Are you available to work:
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(Convictions for marijuana-related offenses that are more than two years old need not be listed)
If yes, state the nature of the crime (s), when and where convicted and disposition of the case(s):
Conviction will not necessarily disqualify you from employment.
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Education High School
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Describe Course of Study Describe any specialized training, apprenticeship, additional schooling and skills you feel may be helpful to us in considering your application
Have you had any job related training in the United States Military?
Yes
No
If yes, please describe.
Indicate any languages other than English that you can speak, read or write. Fluent Good Speak
Fair
Read Write
List professional, trade, business or civic activities and offices held. You may exclude memberships which would reveal race, religion, gender, national origin, age, ancestry, handicap or other protected status.
Professional References List below three persons, not related to you who have supervised you (preferred) or have knowledge of your work performance within the last three years: 1 Name
Occupation
Address
Telephone Number
Work Relationship
Number of Years Acquainted
2 Name
Occupation
Address
Telephone Number
Work Relationship
Number of Years Acquainted
3 Name
Occupation
Address
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Work Relationship
Number of Years Acquainted
May an authorized NAHC representative call your professional references:
Yes
No 2
Employment Experience Start with your present of most recent job. Include any job-related military service assignments. 1 Employer From To
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Employment Data Record Government agencies at times require periodic reports on ethnicity, gender, handicap, veteran and other protected status of employees. Although SUBMISSION OF THIS INFORMATION IS VOLUNTARY, it is greatly appreciated for reporting purposes. Birth date: /
Gender: /
Male
Female
Ethnicity: Part I: Are you hispanic or Latino? Yes No
If your answer to this question is no or you wish to decline, please proceed to Part II.
Part II: Please identify yourself by selecting one category below. If you belong to more than one category, please select 'Two or More Races.' American Indian/Alaska Native
Asian
Hispanic or Latino
Native Hawaiian or Pacific Islander
Black or African American
Two or More Races - All persons who identify with more than one of the above five races Decline
White
Veteran Status: Vietnam Veteran
Recently Separated Veteran
Disabled Veteran
Other Protected Veteran
Disabled Individual: Disabled Individual
Applicant's Statement I hereby certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any documents used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elasped before discovery.
Signature of Applicant
Date
Due to the nature of this organization, Indian Preference will be exercised in the hiring of this position in accordance with the Indian Preference Act (Title 25, US Code, Section 472 and 473). Applicants claiming Indian Preference must submit verification of Indian certified by tribe of affiliation or other acceptable documentation of Indian heritage.
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Native American Health Center, Inc. OAKLAND
SAN FRANCISCO
ALAMEDA
3124 International Boulevard • Oakland, California 94601 PH: 510-747-3030 • FX: 510-748-0116 • www.nativehealth.org
Addendum to Application for Employment Child Care and Indian Child Care Worker Positions Name:_______________________________
Social Security Number:___________________
Section 231 of the Crimes Control Act of 1990, Public Law 101-647, requires that employment applications for child care positions contain a question asking whether the individual has ever been arrested for or charged with a crime involving a child and for the disposition of the arrest or charge. Section 408 of the Miscellaneous Indian Legislation, Public Law 101-630 contains a related requirement for positions in the department of Health and Human Services that involve regular contact with or control over Indian Children. The agency must ensure that persons hired for these positions have not been found guilty or have not pleaded nolo contendere (no contest) to violent crimes. To ensure compliance with the above laws, the following questions are added to the application for employment. Responding "Yes" to either of the following questions constitutes reason to consider you ineligible for employment in the Urban Indian Health Board, Inc/ Native American Health Center, Inc. 1) Have you ever been arrested for or charged with a crime involving a child? (If "yes", provide the date, explanation of the violation, disposition of the arrest or charge, place of occurrence, and name and address of the police department of court involved.) Yes:________ No:________
2) Have you ever been found guilty, or entered a plea of nolo contendere (no Contest) or guilty to any offense under Federal, State or Tribal Law involving crimes of violence, sexual assault, molestation, exploitation, contact or prostitution, or crimes against persons? (If "yes", provide the date, explanation of the violation, disposition of the charge, place of occurrence, and the name and address of the police department of court involved.) Yes:_______ No:________
I certify that (1) my response to these questions is made under the penalty of perjury which is punishable by fines up to $2000 or Five (5) years imprisonment, or both; and (2) I have received a notice that a criminal check will be conducted. I understand my right to obtain a copy of any criminal history report made available to Urban Indian Health Board, Inc/ Native American Health Center, Inc.. and my right to challenge the accuracy and completeness of any information obtained in the report.
Applicant/ Employee Signature
Date Native American Health Center, Inc
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