2018
ANNUAL REPORT
37,037
PEOPLE SERVED
181,831
PRESCRIPTIONS FILLED
5,352
VOLUNTEERS
MESSAGE FROM THE BOARD CHAIR In completing our 21st year, NC MedAssist continued to see substantial and sustained growth. In Fiscal Year 2018, NC MedAssist’s Free Pharmacy Program saw a 35% increase in the number of prescriptions dispensed. A total of 181,831, 90-day prescriptions worth $68.5 million, were dispensed to low-income, uninsured patients across North Carolina. Importantly, access to these medications resulted in reduced ER visits and hospitalizations, enabling us to provide $124.5 million in total economic benefit to the State of NC and our hospital systems. As we celebrate these essential accomplishments, we are acutely aware that there is more work to be done and more people to serve. We know there are approximately 500,000 of our neighbors who still need the help of NC MedAssist. Our vision for 2020 is to assist a total of 50,000 individuals, so we cannot slow down now. In order to continue our important mission, we require your time, talent and treasure to help those in our community who are suffering from chronic illnesses. For every dollar donated, NC MedAssist dispensed $20 in free medications (both prescription and over-the-counter), back to our community, achieving a 20:1 ROI! It has been extremely gratifying, as well as a privileged opportunity and distinct pleasure, to serve as Board Chair. As my time as Chair comes to a close, I will continue to be an advocate for NC MedAssist and the patients that we serve across North Carolina. Patients like Elaine, who said after receiving her medication, “I feel so appreciative to have been approved for The Free Pharmacy Program. Being able to receive my medications has eased my anxiety.” On behalf of Elaine, and the thousands of other patients we served in FY2018, we are very grateful for your generous and compassionate support. Over the past fiscal year, we engaged approximately 1,900 donors and over 5,000 volunteers who supported our patients and mission. Without you, we would not be able to travel across the state to fill a mother’s medicine cabinet or a diabetic patient’s insulin prescription. Because of you, we can accomplish all of these vital and humanitarian services.
Sid Bernstein FY17-18 Board Chair
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ANNUAL REPORT 2018
BY THE NUMBERS F Y2018
181,831 PRESCRIPTIONS FILLED
90-Day Supply
35% over 2017
5,352
VOLUNTEERS
$1= $20
24% from 2017
20,338
EVERY $1 DONATED = $20 LIFESAVING MEDICATIONS
Prescription and Over-the-Counter
20:1 ROI from 17:1 ROI in 2017
VOLUNTEER HOURS 41% from 2017
15,818 + 20,031 + 1,188 PATIENTS
PARTICIPANTS
SENIORS
Free Pharmacy, Unduplicated
Mobile Free Pharmacy
97% from 2017
8% from 2017
2% from 2017
NC MedAssist helped me live longer, so that I could meet my granddaugher. I have no income, so without MedAssist I would probably be dead.
”
– TAWANNA, Free Pharmacy Patient
ANNUAL REPORT 2018
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MESSAGE FROM THE CEO Thank you for supporting our mission to provide lifesaving prescription medications to our neighbors, who are uninsured and low-income. Because of you, our patients received hope for better health, the ability to continue working, and the dignity to remain independent. NC MedAssist saw record-breaking support from generous corporate and individual donors giving over $1.1 million. This raised the percentage of philanthropy in our total budget to 32%. Grants from Foundations, UWCC, Mecklenburg County and the General Assembly made up the other 68%. This private funding growth supports our vision to grow our percentage of philanthropy to 40% of the overall budget. We are humbled by the response of our donors through our various activities. Our sincerest appreciation goes to supporters like Steve Smith, former Carolina Panther, who personally shared his childhood struggles and lack of access to healthcare with our Charlotte Executive Luncheon audience. We are very grateful to Bob Ingram, former GlaxoSmithKline CEO, for his key note address at our Raleigh Executive Luncheon, reminding us of the scientific advances that bring healing medications to loved-ones. We are energized by the passion of our volunteers, who donate generously of their time. Our sincere gratitude goes out to Billy Gerhart for his 11 years of service. Bill was recognized this year with the NC MedAssist Joyce Award for Excellence in Volunteerism. Because of his 100+ hours of service, NC MedAssist was able to start an Over-the-Counter Medicine program in 2012. In that first year, we gave away OTC medications valued at approximately $300,000 in Mecklenburg County alone. This past fiscal year we distributed over $5 million across the entire state of NC. We are inspired by our Board of Directors, who give continuously of their time, talent and treasure all year long. Their commitment to serving as ambassadors for the mission helped to expand our reach and the engagement of donors. On behalf of the very special people we serve ‒ our patients ‒ we sincerely thank you for creating thousands of opportunities to impact the lives of people in crisis. Each week we receive messages from our patients that express how much it means to them to have access to their prescription medications. My deepest gratitude for your ongoing support of our patients and their pursuit of hope, happiness, and health.
Lori Giang, MBA CEO 3
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ANNUAL REPORT 2018
NC M ED A SSIST GRANT / FUNDRAISING TREND $4M $3,618,265
$1,162,143
$3,312,811
$3M
$2,814,328
$2,787,632 $2,462,261 $2,479,349 $2,456,124
$2M
$1,942,651 $1,646,991
$1M
0 FY2011
FY2012
FY2013
FY2014
Grants
FY2015
FY2016
FY2017
FY2018
Fundraising
NC M ED A SSIST GROW TH CHART Value of Prescription and OTC Medications Dispenses vs. Program Expenses $70M $63,370,663
$60M $50M $40M $30M $20M $10M
$5,123,833 $3,473,129
0 FY2011
FY2012
FY2013
Program Expenses
FY2014
FY2015
OTC Value
FY2016
FY2017
FY2018
RX Dispensed Value
ANNUAL REPORT 2018
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VOLUNTEER SPOTLIGHT NC MedAssist relies on volunteers all across
Dalana, a Radiology Technician student, stated
the state. Throughout the year, our team
that “volunteering with NC MedAssist was
members connect with various community
beneficial to my career. It helped to grow my
volunteers. In the spring of 2018, NC MedAssist
‘people skills’ and I particularly liked assisting
held its second Mobile Free Pharmacy event in
community members, as well as working on
Granville County. Thanks to a generous grant
a team with other volunteers.”
from Triangle North Healthcare Foundation, the NC MedAssist team and 40 volunteers, served 441 individuals, identified 112 people who were uninsured, and distributed over
impact they make on their community. “People are going into debt because they
While in Granville, we met many generous
Starsha. “Explaining to participants that they
and hardworking volunteers from Vance-
may be eligible for the NC MedAssist Free
Granville Community College. Three first-time
Pharmacy Program was inspirational. Knowing
volunteers, Dalana, Corrinne and Starsha, were
they may be able to get their medication for
extremely helpful and truly inspired by their
free was eye-opening.”
to addressing participant questions, they used their healthcare backgrounds to
simply cannot afford their medications,” said
In Fiscal Year 2018, over 5,000 volunteers dedicated their time and talents to the
assist participants.
NC MedAssist mission of serving low-income
“Volunteering with NC MedAssist showed
the Mobile Free Pharmacy Program helped
me there are different opportunities to help
the organization reach over 20,000 neighbors
my community while using my skills gained
in need across the state. Reaching this many
through my education at Vance-Granville
people would not be possible without the
Community College,” said Corinne.
help of our amazing volunteers.
Dalana, Corinne and Starsha, Radiology Technician Students at Vance-Granville Community College
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across the state, volunteers understand the
$44,000 in free over-the-counter medications.
volunteer tasks. From filling medicine bags
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In addition to helping thousands of people
ANNUAL REPORT 2018
and uninsured neighbors. Volunteers with
OUR IMPACT ON HEALTH
95% PATIENTS
Compliant with prescribed medications
78% PATIENTS
Don’t need overnight hospital stay (for medication they take regularly)
77% PATIENTS
Health is better now than a year ago
42%
PATIENTS
Now able to buy groceries
NC M ED A SSIST IS
MAKING A DIFFERENCE Patients report how NC MedAssist is positively impacting their daily life and overall health.
I am so happy and so thankful to be able to finally get my medication. I have needed these medications for quite some time but due to my health have not been able to work. I could not afford to go to the doctor and get my prescription. I appreciate NC MedAssist’s help more than you could ever know! You are truly saving my life!
”
– JENNIFER O., Free Pharmacy Patient
ANNUAL REPORT 2018
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THANK YOU A special thank you and recogintion to our top individual donors, organizations, and in-kind gifts. (Giving levels are based on annual gifts received between July 1, 2017 to June 30 2018.)
CLUB MED: INDIVIDUALS
CLUB HOPE: INDIVIDUALS
Dr. Darlyne Menscer
$5,000+
$1,000-$2,499
Ms. Denise Mihal
Mr. and Mrs. Sid Bernstein
Mr. Douglas Allen
Dr. and Mrs. Brad Bissell
Mr. James Anthony
John V. Moore and Lynn A. Ivey
Mr. and Mrs. James G. Babb, Jr.
Ms. Elizabeth Kiker
Dr. and Mrs. John Benedum
Mr. Stephen D. Landers
Mr. Seth M. Bernanke and Ms. Ellen R. Goldberg
Mr. and Mrs. Matthew Moore Dr. and Mrs. A.J. Patefield Mr. and Mrs. Steve Smith
Dr. Michael Bolewitz Mr. and Mrs. Bobby G. Bunce Dr. Allison Burfield Mr. Kenneth L. Burgess
CLUB LIFE: INDIVIDUALS
Mr. Mark Casner
$2,500-$4,999
Mr. Albert Catlett
Ms. Kathryn V. Clancy Dr. Heather Eaton-Erskine Mr. and Mrs. Jay Gerhart Mr. and Mrs. Michael Giang Mr. Robert J. Greczyn, Jr. Mr. Robert Ingram Dr. and Mrs. Donald Joyce Mrs. Kari Kalgren Dr. David Miller and Dr. Debbie Miller Dr. Brian Powell Ms. Marian Saffer Mr. and Mrs. Tony Smith Mr. John A. Stoker Dr. Mark Velleca
Mr. Bryan Chudnow Ms. Carolyn Culicerto Ms. Lori Culicerto Dr. and Mrs. John Davenport Mr. Lamar Drye Dr. and Mrs. Michael H. Finlon Ms. Hoda Gabriel Ms. Virginia Gerhart Dr. Jerry Greenhoot and Dr. Kathryn Greenhoot Mr. James Grossman Mr. Christopher Han Mr. Stuart Hobbs Dr. John Holt Dr. Lane K. Jacobs and Mrs. Tamara B. Titus Mr. and Mrs. David Johnson Mr. and Mrs. Tom A. Kikis Mr. and Mrs. Matt Kushner Dr. Ginette Lapierre and Dr. Murray Turner Mr. and Mrs. Hans L. Lengers Mr. Jim Leonard Mr. and Mrs. Matthew W. Lowdermilk Mr. and Ms. Patrick McCarter Dr. Philip Mendys
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ANNUAL REPORT 2018
Mr. and Mrs. Rock J. Miralia Mr. and Mrs. Michael Modak Mr. Neil Moore Mr. and Mrs. Rolfe Neill Mr. Samuel H. Paris Mr. and Mrs. Nick Peterfy Dr. John Phipps Mrs. Karen Power Mrs. Carol Prentiss Mrs. Liana Prinsloo Mr. Charles Rockefeller Dr. Sarah Rodela and Mr. Jason Rodela Ms. Joan Ruark Mr. and Mrs. Chris Schiller Dr. Robert Schotzinger Dr. Mark Sirgo Mr. and Mrs. Charles Skender Ms. Amanda Strawbridge Mr. Bryan Taylor Ms. Michelle Thiny Ms. Ruthine Tidwell Mr. Curtis Trenkelbach Mr. Paul Vadnais and Mrs. Susan Vadnais Ms. Amy Vance Ms. Brenda Vass Mrs. Corinne Weber Mrs. Sarah Williams Mr. and Mrs. William H. Williamson Dr. Jean A. Wright Mr. and Mrs. Robert Yavorski Mr. and Mrs. Robert Zey
ORGANIZ ATIONS
CaroMont Health
St. Gabriel Catholic Church
$100,000+
St. Peter’s Hospital Foundation
Duke Endowment
Carrie E. and Lena V. Glenn Foundation Charlotte Community Health Clinic
Cardinal Innovations Healthcare
Community Clinic of High Point
The Leon Levine Foundation
Community Free Clinic
Mecklenburg County
Cone Health Alamance Regional
North Carolina General Assembly
Deloitte & Touche LLP
United Way of Central Carolinas
Duke Raleigh Hospital
Alliance Behavioral Healthcare
Enterprise Systems
$25,000-$99,999 Atrium Health George W. and Ruth R. Baxter Foundation Carolina Complete Health Merancas Foundation, Inc. Novant Health ‒ Presbyterian Hospital Sisters of Mercy Foundation TIAA Triangle North Healthcare Foundation
Swain County Health Department The Community Foundation of Western North Carolina, Inc. The Ginter Foundation c/o Foundation for the Carolinas The Health Foundation, Inc. Trinity Worship Center UNC Rex Healthcare
Hunter-Everage Law Firm, PLLC
United in Action of Stanley Churches
Extreme NetworksGlaxoSmithKline
United Way Greater Triangle
Healthy Charlotte Alliance
USACS Management Group, Ltd.
High Point Seventh Day Adventist Church
Vidant Health
Kate B. Reynolds Charitable Trust
Voalte
Lab Corp of America Holdings Lake Toxaway Charities
Virtustream Wake Med Health
McGuireWoods LLP Myers Park Baptist Church Myers Park United Methodist Church
IN-KIND DONATIONS AbbVie Inc.
Nash County
Alcon
North Carolina Association of Free Clinics
Direct Relief
Novant Health
Eli Lilly and Company
AExcellent Telecommunications, Inc.
Oxner & Permar PLLC
Merck
AHEAD
Partners Behavioral Health
Novartis
Pfeiffer University
Pfizer
Pfizer
Second Harvest Food Bank of the Metrolina
Vidant Health Foundation
$5,000-$24,999
Alpha Kappa Alpha Sorority, Inc. Arrow Systems Integration Avaya Boehringer Ingelheim USA Corporation
Piedmont Natural Gas
Johnson & Johnson
Pure Storage Sirius Computer Solutions
I would like to send my gratitude and thanks for your hard work, care and concern. Without your organization, I know I’d be in much more of a dire situation or death.
”
– GRETA, Free Pharmacy Patient
ANNUAL REPORT 2018
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BOARD OFFICERS &
CO-CHAIR DEVELOPMENT COMMITTEE
Charles Everage
EXECUTIVE COMMITTEE
Elissa Moore
Disability Attorney
BOARD CHAIR
McGuireWoods, LLP
Sid Bernstein
Attorney
Kari Kalgren
Novartis Pharmaceuticals Corp.
IMMEDIATE PAST CHAIR
Quality & Process Consultant
Mory Lowe
Amy Kendall
Retired Executive VICE CHAIR & CO-CHAIR DEVELOPMENT COMMITTEE
Deloitte & Touche LLP Audit Senior Manager
Dr. AJ Patefield
Hunter-Everage Law Firm
K2 Health Strategies
Community Member
Matt Kushner Sirius Computer Solutions
Novant Health Sr. VP & Chief Medical Information Officer TREASURER & CHAIR FINANCE COMMITTEE
Liana Prinsloo Deloitte & Touche LLP Audit Manager
BOARD MEMBERS Michael Bolewitz Hospice & Palliative Care Vice President & COO
Dr. Allison Burfield UNC Charlotte College of Health & Human Services
SECRETARY
Associate Professor, School of Nursing
Erika Peterfy Tryon Medical Partners
Healthcare Client Executive
Charles A. Rockefeller Curry Rockefeller Group Partner
Chris Schiller EMC Corporate ‒ Charlotte Enterprise Healthcare Executive
Amanda Strawbridge Pfizer Pharmaceuticals Key Account Manager
Diabetes Educator
Pamela Click TIAA
Jennifer Watkins
CHAIR HUMAN RESOURCES COMMITTEE
Managing Director, Global Corporate Solutions Technology
Sirius Computer Solutions Healthcare Client Executive
Ron Cromartie
Corinne Weber
Innovative Healthcare Consulting
Atrium Health
Karen Power Novant Health ‒ Charlotte VP Human Resources CHAIR PHARMACY COMMITTEE
John Benedum Perspective Health & Wellness Physician
Founder and Principal Consultant
Lori Culicerto
Assistant Vice President, Brand, Advertising & Operations
Walgreens Staff Pharmacist
I’m very grateful for NC MedAssist’s help. I have a parttime job, but it’s not enough for my medications right now. I’m a diabetic patient and I do not have a medical plan. I do not know what would become of me without you. Your program is a blessing. Thank you!
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ANNUAL REPORT 2018
– CARMEN, Free Pharmacy Patient
”
NC M ED A SSIST FINANCIALS F Y2018 1%
15% 32%
32%
$3,618,265
$3,498,52256%
2018 REVENUE
12%
28% 2018 EXPENSES
56%
23%
Individual Contributions
$646,069
Business Contributions
$516,072
Total Benefits & Salaries
Foundations & Grants
$870,606
Other Program Costs
$435,518
Prescription Medication Purchases $537,633
United Way of Central Carolinas Government Grants
$1,150,000
TOTAL REVENUE
$ 3,618,265
$1,947,174 $982,295
Depreciation (non-cash expense)
$31,420
TOTAL EXPENSES $3,498,522
ECONOMIC IMPACT ON THE COMMUNIT Y
$68.5 M MEDS DISPENSED
+
$56M
HEALTH CARE NC SAVINGS Access to medications reduces ER visits and hospitalizations
$124.5M
TOTAL ECONOMIC BENEFIT For every $1 expensed, NC MedAssist generates $35.85 in economic benefit to NC and our hospital systems
ANNUAL REPORT 2018
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Non-Profit US Postage
PAID
Permit No. 2947
NC MedAssist 4428 Taggart Creek Road Suite 101 Charlotte, NC 28208
Charlotte, NC
www.medassist.org
CHARITABLE PHARMACY PROVIDING
ACCESS TO LIFESAVING OUR MISSION
MED IC ATION NC MedAssist is a nonprofit pharmacy that provides access to lifesaving prescription medications and
TO
POOR, VULNERABLE patient support to poor, vulnerable, and uninsured North Carolina residents.
AND
UNINSURED
NORTH CAROLINA RESIDENTS