My Top Priority Trace McCuan, CEO
On November 16, 2015, my first day on the job, NEC Board President, Brian Menking, introduced me to the Co-op employees. I addressed the staff by saying a little about myself, and very quickly got down to business on what my priorities would be. My priorities include: cost containment to keep our rates as low as possible, ensure reliable electric service, provide good customer service for our members, take care of our employees, and at the very top of that list - the #1 item - is safety. Safety for our employees, members and the public. We all want the best for the people in our lives—our coworkers, family, friends, community and others. At NEC, that includes you, our members. It’s why I choose to make safety a top priority, and why we, as a co-op, devote time and energy to making our employees and community residents aware of how to stay safe around electricity. Our modern way of life depends on this resource, but electricity can be dangerous or even deadly, so we encourage everyone to know how to use electricity safely. Just a few weeks ago, a line worker lost his life on the job. He slipped into wires during storm restoration. Our thoughts 18
and prayers go out to Southern California Edison as they grieve this loss. Last year, our neighbor, Magic Valley Electric Cooperative, lost a worker as a result of heat exhaustion. Our on-thejob safety is a never ending education effort. New protective gear, improved fire resistant clothing, upgraded insulated gloves... but at the heart of safety is knowledge and doing, or not doing, the right thing. Your knowledge of how to stay safe is just as important to me. You are a member of this Co-op family. Your knowledge, and the knowledge you pass onto your children is extremely valuable. For instance, if you’re working with tall ladders—cleaning gutters, trimming trees or undertaking other projects outside—we remind you to look up and stay a safe distance away from overhead power lines, especially those connected to your home. If a project involves digging, be sure to call 811 a few working days in advance to have your underground utility lines marked before you put shovel to the ground. This will keep you from damaging any electric, gas, water, cable, sewer or other lines that are buried on your property. One phone call could
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prevent inconvenient outages and possible injury. Help children understand the importance of staying away from electric utility equipment. Teach them never to climb trees or fly kites near power lines. Teach them to never climb on the green transformer boxes. Know how to prepare for and stay safe during and after storms and natural disasters that could leave behind electrical hazards, such as downed power lines and submerged electrical devices. We don’t want anyone to take a chance that could end in tragedy. We encourage you to visit SafeElectricity.org, where you’ll find lifesaving information presented in videos, interactive games for children, online teaching resources and much more. The United States has the safest, most reliable electric system in the world, and with it comes extensive responsibility. Cooperatives value our members’ safety and well-being, and NEC will continue working to educate everyone on important safety considerations.
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LAST CALL!
Ramiro De la Paz Memorial
SCHOLARSHIP Named after a beloved former Board Member, the Ramiro De La Paz Memorial Scholarship awards two $4,000 scholarships and either six or eight $1,000 scholarship to graduating high school seniors. The deadline for application is the second Friday in February of each year. No late applications will be accepted. Awards are announced in April. Students must pursue studies at a Texas institution of higher learning approved by the Office of the Texas Comptroller.
Application Deadline: Friday, February 12, 2016 Calling all High School Seniors! If your parents are members of the Co-op, you could win a scholarship!
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NEC Opts Out of Open Carry With Texas joining the 44 other U.S. state or territories who have adopted Open Carry laws, Nueces Electric Cooperative will join the growing number of businesses who will restrict fire arms within The Nueces Electric Board of Directors has determined the Co-op will prohibit Open Carry or Concealed Carry at all NEC facilities which are located in Calallen, Robstown, Ricardo, Ben Bolt, and Orange Grove. Assault precaution is not new to the local electric cooperative. Starting with service center additions in 2010, all cooperative offices are equipped with assault safety measures including security cameras, bullet-proof glass, and secured entries.
and
With many of the facilities located in scarcely populated areas, the Co-op aimed to reduce the risk of robbery or assault of employees. However, due to recent national incidents, the Co-op aims to further ensure employee and public safety.
For Additional Applications & Details: www.nueceselectric.org
“We operate in rural America where guns and hunting are a natural way of life. We understand many gun owners are respectful and responsible, however, it is our responsibility to ensure we provide a safe business environment at all times,” says Trace McCuan, NEC CEO.
Two $4,000 scholarships Eight$1,000 scholarships
“We are a company who places safety as the number one priority in all of our daily actions. The decision was deliberated and ultimately, the conclusion was based on safety and risk management.” The Co-op supports the Second Amendment and understands members throughout the geographic area will bear arms. However, they are asked to secure them in their vehicle while conducting business at any of the Cooperative’s facilities.
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Safety Essentials for Your Home
SAF E E LECTRICITY.ORG
Make sure your family is safe from electrical dangers. Safe Electricity provides a checklist of basic electric safety essentials to help you keep your home safe from electrical fire and shock hazards: Check outlets for loose-fitting plugs. Replace missing or broken wall plates so wiring and components are not exposed. If you have young children at home, install tamper-resistant outlets or cover unused outlets with plastic safety caps. Never force plugs into outlets. Do not remove the grounding pin to make a threeprong plug fit a two-prong outlet. Avoid overloading outlets with adapters and too many appliance plugs. Make sure cords are not frayed or cracked, placed under carpets or rugs, or located in high-traffic areas. Do not nail or staple them to walls, floors or other objects. Use extension cords only on a temporary basis—not as permanent household wiring. Make sure they have safety closures to protect children from shock and mouth burns. Check wattage to make sure that lightbulbs match the fixture requirements. Replace bulbs that have higher wattage ratings than recommended. Screw bulbs in securely so they do not overheat.
Make sure outlets near water are equipped with ground-fault circuit interrupters. Critical areas include
the kitchen, bathrooms, laundry, basement, garage and outdoors. Test these outlets monthly to ensure that they are working properly.
Make sure fuses are properly sized for the circuit they are protecting. If you do not know the correct
rating, have an electrician identify and label the correct size to be used. Always replace a fuse with the same size you are removing.
If an appliance repeatedly blows a fuse, trips a circuit breaker or
You Can Prevent Burns There’s no reason for anyone in your family to suffer from an electrical burn or any other kind of burn. The first week of February is Burn Awareness Week, and that’s a good time to take an inventory of your home’s burn hazards. Spend some time that week to: - Replace smoke detector batteries, which need changing at least once a year. -Put away any extension cords left over from Christmas. They’re not made for permanent use and can burn you or your children if they overheat because of overuse. - If any electrical wires are hiding under rugs, move them. Stepping on them can cause damage and turn them into a burn hazard or fire risk. - Teach your children to stay a safe distance away from the stove. - Turn pot handles inward when you cook, and place them on rear burners if you have children. - Lower your water heater thermostat to 120 degrees, a comfortable temperature that won’t scald. - Replace traditional candles with realistic-looking, battery-operated ones. - Forbid your children from lighting matches and playing with lighters. Children should never be left unsupervised when stovetop burners are on.
gives you an electrical shock, immediately unplug it and have it repaired or replaced. Look for cracks or damage in wiring and connectors. Use surge protectors to protect electronics. Check periodically for loose wall receptacles, wires or loose lighting fixtures. Listen for popping or sizzling sounds behind walls. Immediately shut off then professionally replace light switches that are hot to the touch and lights that spark or flicker. As you continue to upgrade your home with more lighting, appliances and electronics, your home’s service capacity may become overburdened. If fuses blow or trip frequently, have a professional determine the appropriate service requirements for your home. 20
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MARTI NASPH OTOGRAP HY | ISTOC K.com
Just because there are enough outlets, doesn’t mean there’s enough amperage to safely power everything. Be careful not to overload circuits.
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You might not be using your pool or hot tub this time of year, but that doesn’t mean they aren’t affecting your electric bill.
How To Halt High Bill Culprits In our quest to provide the best possible service to members, NEC employees often need to wear many hats, so to speak. If a member’s bill spikes significantly and they call the co-op for guidance, our “investigator” hats go on to help find the culprit and solve the member’s high electricity-use woes. Here are some offenders frequently found in the process.
Space Heaters Expensive to run anytime, space heaters in “emergency use” during the coldest times create even greater expense. Members sometimes run space heaters in greenhouses or well houses, or in garages to warm pets. Because these areas are uninsulated, heaters run constantly—and because they’re out of sight, they’re out of mind. A much better choice for efficiency is to use a 200-watt heat lamp instead of a 1,500-watt space heater, knocking down costs of 16.5 cents per hour to about 2.2 cents an hour; that’s almost $4 a day versus about 53 cents a day.
Heat Pumps Members with heat pumps sometimes select the wrong settings. A heat pump typically has settings for cool, off, heat and emergency heat. When cold weather arrives, members can mistakenly slide www.nueceselectric.org
the selector all the way across to emergency heat, instead of the regular heat setting. This turns off the blower and turns on heat strips, using three times the regular amount of electricity. Also, having strip heat without a heat pump can be costly. An air conditioner uses 48–50 cents an hour, but a heater uses $1–$1.50 an hour. Because many people believe it costs more to cool in summer than to heat in winter, they are shocked by the price difference. Co-op inspectors also uncover outside HVAC unit problems, such as when the fan quits working or the unit gets stuck in the defrost cycle. When either happens, the heat strips run nonstop.
Thermostats Co-op employees often discover a heat pump thermostat installed on a strip heat system. This causes the heating and air-conditioning units to run simultaneously, doubling or even tripling electric bills.
Other Miscellaneous Energy-Wasters Dog/cat doors: These are simply big
holes that let out expensive heated or cooled air. Block heaters: Used for warming diesel truck engines, tractors and 18-wheeler engines, these units usually draw 1,000 watts and run constantly
until unplugged. Pool pumps: The factory setting on most pool pump thermostats is usually around 38 degrees, so the pump comes on more frequently in winter to keep from freezing. Many people leave these on all winter, driving bills up. Hot-water leaks: Water heaters have a pop-off valve to reduce pressure. If the water line near that valve is hot, the water heater is continuously (and needlessly) releasing water then refilling and heating more. Uninsulated water heater: Members often put their water heaters in an uninsulated area, like an attic or outside building. If the water heater tries to heat water to 120 degrees while the air around it is at 30 degrees, it must work constantly.
Temperature Difference Is the Key To understand what creates high winter bills, remember that a major factor in home energy use is the difference between the outside temperature and the desired inside temperature. If it’s 98 degrees outside and you try to cool to 78, that’s a 20-degree difference. But if it’s 30 degrees outside and you want to heat to 68 degrees, that’s almost a 40-degree change. In the latter example, your unit works harder, using more energy.
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Deregulation,
Industry Acronyms:
What is it?
Like any good industry, the Co-op industry has a variety of acronyms. You might see any of them pop up in local, national or co-op related news stories.
Nueces Electric Cooperative is the only deregulated Co-op in Texas, and one of only a handful in the U.S.
National Rural Electric Cooperative (NRECA)
The organization that represents the interests of over 900 electric co-ops in the U.S. to various legislatures. Independent electric utilities are not-for-profit and are owned by their members. The Association, which was founded in 1942, unites the country’s generation, transmission and distribution cooperatives which are found in 47 states and serve over 40 million people. It is headquartered in Arlington, Virginia.
What is deregulation?
January 2002, Senate Bill 7 went into effect to deregulate Texas. Deregulation allows competitive energy retailers the opportunity to sell power on power lines throughout the state. While consumers can not choose who distributes their power, they can choose who they purchase their electricity from.
South Texas Electric Cooperative (STEC)
Deregulation was mainly aimed at Investor Owned Utilities (IOU’s) such as AEP/CPL, Oncor, and CenterPoint. Co-op’s and municipal systems were exempt from deregulation.
Formed in 1944 by NEC and nine other Co-ops to generate our power, today serves eight distribution cooperatives by generating power using seven (7) power plants.
Why did the Co-op embrace deregulation?
Texas Electric Cooperative (TEC)
To make a long story short, the deregulation process came about at the same time NEC and AEP were making a territory exchange. The transaction could not be completed unless NEC agreed to deregulate. As the Co-op is democratically controlled by our members, it was put to a vote at the 2000 Annual Meeting and the membership overwhelmingly voted it in.
Formed in 1941, TEC assists Texas’ 64 distribution and 11 generation and transmission cooperatives with legislation, employee trainings and conferences, a state magazine, and warehouse services.
Electric Reliability Council of Texas (ERCOT)
Is basically the “air traffic controller” of electricity throughout the state. They control the Texas electrical grid and make sure it stays balanced.
What does it mean to our members?
This means that while NEC maintains your power lines and your meters, you must select a power provider from the approved list of providers who have chosen to test onto the NEC power lines.
The Public Utility Commission (PUC)
The Public Utility Commission of Texas is a state agency that regulates the state’s electric and telecommunication utilities, implements respective legislation, and offers customer assistance.
A list of providers can be found at www.nueceselectric.org, in the center of the monthly Texas Co-op Power Magazine, or can be obtained at any of the four NEC offices.
The Path of Electricity
Power Plants
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Your Chosen Retail Energy Provider
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Transmission
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Your Home / Business www.nueceselectric.org
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True love is the gift
of a good cookbook!
Keep In Touch!
It’s our goal to give you the information you need, when you need it. That’s why we utilize information resources which are easily accessible and help you understand what is happening at your electric Co-op.
www.nueceselectric.org* Our website is created for the every-
day user. Scroll through pages to find information on co-op departments, leadership, member programs and more! Find current events posted on the home-page, or search the news history for past articles or information. The Co-op’s website is the hub of the Co-op.
Facebook* facebook.com/NuecesElectric - Like us today! We not only post Co-op specific information, but we also post helpful tips and alerts. This Magazine! The Monthly Texas Co-op Power Magazine (center 8 pages) Yes, read them! This is the #1 way to get Co-op
information. In addition to CEO updates, the magazine carries information about member events and deadlines, safety, energy efficiency, as well as a $25 bill credit contest each month.
The Best of Typically Texas Cookbook features more than 700 bestloved recipes from two of our most popular cookbooks. $29.95 each. Now available at any NEC location. Call or stop by to purchase your copy today! 1-800-632-9288
NEC Outage Viewer* If you have an outage, there might be more going on that you may think. That’s why it’s always good to visit the Outage Viewer so you can see the “big picture.” As indicated on the “Steps to Power Restoration” page of this handbook, there is a process to restoring power. Luckily these days, many meters alert the Co-op when they are out. But just to be safe, it is always a good idea to call and report your outage. Then continue to monitor the Outage Viewer for updates. SmartHub Online Account* The account management system
not only allows you to pay your electric bill, but you can also see weather patterns that impact your usage and your billing history. Download the SmartHub app today to your smart device so you can always have your Co-op information with you.
Monthly Bill Inserts Each month the Co-op will insert information into your electric bill envelope. Sometimes this will be similar information to the magazine, but many times it has additional information plus recipes.
*Mobile Friendly Sites
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Christmas Decoration Contest Winners 1st Place ($100 electric bill credit): Gary Bickham of Corpus Christi, TX
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Arbor Day Celebration
N u e c e s E l e c t r i c Tr e e G i v e - a - Wa y 2nd Place ($50 electric bill credit): Lewis & Laurie Cannon of Kingsville, TX
3rd Place ($25 electric bill credit): Michael & Jennifer Wright of Victoria, TX
In total we had 17 entries this year for the third Annual Christmas Decoration Contest. And let me tell you, we had a lot of great entries! Between the Community Involvement Committee and NEC employees, we had about 90 judges. Unless the judge simply knew the home, the judging was a blind judging with no member names or locations. Thank you for sharing your holiday cheer with us and be on the lookout for the call for entries next year. 24
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Back by popular demand, NEC will host an Arbor Day Free Tree Giveaway. The type and size of the tree is still in consideration. As always it will be a tree which grows well in the South Texas climate and soil. So be sure to check back for details.
Friday, April 29th 2:30 - 4:30 p.m. Pick up your FREE tree from the Calallen, Robstown, Ricardo or Ben Bolt NEC Office. www.nueceselectric.org
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Payment Options: Pay Online www.nueceselectric.org Access your account 24 hours a day from any computer to view usage, make payments or manage your account. Just click on “Pay Your Bill”, on the upper left corner of our Homepage and it will take you to the SmartHub account portal.
Find us on the web at: www.nueceselectric.org
Pay With Your Smart Device
Your Elected Board of Directors:
Main Office / Mailing Address: 14353 Cooperative Ave Corpus Christi, TX 78380 M-F 8:00 a.m. - 5:00 p.m.
Call us at: 361-387-2581 or 1-800-632-9288
Ben Bolt Service Center: 5646 S. Hwy 281 Alice, TX M-F 8 - 12/ 12:30 - 4
Brian Menking: District 8, President Ricardo Service Center: Bill Hartman, District 7, Vice-President 123 CR 1026, Ricardo, TX David Rosse, District 3, Secretary Treasurer M-W-F 8 - 12 / 12:30 - 4 Tommy Ermis, District 6, Asst Secretary-Treasure Johnny Alvarado, District 9 Orange Grove Service Center: Auto Draft: Gladys Lippincott, District 10 (Retail) 5302 W. FM 624 Donald Herrmann, District 4 Sign up to have your bank account or credit T-Th 9 - 12 / 1 - 4 Maxine Stewart, District 5 card drafted for your monthly bill. You can sign(FM 624 & Hwy 281) Gregg Truesdale, District 2 up via your SmartHub online account or call the Competitive Retailers Qualified To Retailers Serve Consumers Qualified To Located Serve Consumers in the Located in RumaldoCompetitive Z. Juarez, District 1 office.
Download the SmartHub app to your iPhone or Andriod device. View usage, weather impacts, make payments and manage your account any time of the day.
Equal Payment Plan
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1-877-544-4857 1-877-544-4857 COMMERCIAL & INDUSTRIAL & INDUSTRIAL subject toELECTRIC change. Please monitor the Co-op Power magazine (sent monthly to COMMERCIAL all NEC members) and/or our website AFFORDABLE ENERGY,isL.P./AP GAS & AFFORDABLE ENERGY, L.P./AP GASTexas & ELECTRIC for updated CR–provider lists. These be obtained at any NEC office:14353 Cooperative Ave, Corpus Christi, TX 78 BENEFICIAL POWER LLCwww.nueceselectric.org – APOLLO POWER BENEFICIAL & POWER LLC APOLLO POWER & can also COMMERCIAL 1-877-544-4857 & INDUSTRIAL COMMERCIAL & INDUSTRIAL 1-877-544-4857 1-855-750-5556 1-855-750-5556 COMMERCIAL & INDUSTRIAL COMMERCIAL & INDUSTRIAL AFFORDABLE ENERGY, (located L.P./AP GAS & ELECTRIC AFFORDABLE ENERGY, L.P./AP GAS & ELECTRIC at the intersection of CR52 & CR69); 123 County Road 1026 in Ricardo, TX; 5646 S. Hwy 281, Alice/Ben Bolt, TX; or 5302 W. FM 624, Ora LIGHT LIGHT BENEFICIAL POWER LLCGrove, – APOLLO & POWER LLC – APOLLO POWER & TX POWERBENEFICIAL COMMERCIAL 1-855-750-5556 & INDUSTRIAL COMMERCIAL & INDUSTRIAL 1-855-750-5556 866-BLUESTAR (866-258-3782) 866-BLUESTAR COMMERCIAL &(866-258-3782) INDUSTRIAL ONLY COMMERCIAL & INDUSTRIAL ONLY LIGHT LIGHT BLUESTAR ENERGY BLUESTAR ENERGY 866-BLUESTAR (866-258-3782) COMMERCIAL 866-BLUESTAR & (866-258-3782) INDUSTRIAL ONLY & ONLY IMPORTANT: NEC MEMBERS HAVE THE CHOICE TO RECEIVE EITHER 1 BILL -WITH BOTH NEC COMMERCIAL AND YOUR PROVIDER CHAMPION ENERGY SERVICES CHAMPION ENERGY 1-877-653-5090 SERVICES 1-877-653-5090 COMMERCIAL & INDUSTRIAL OVER 40,000 COMMERCIAL KWH/YEAR & INDUSTRIAL INDUSTRIALCHARGES, OVER 40,000SENT KWH BLUESTAR ENERGY BLUESTAR ENERGY NEC -OR 2 BILLS - A BILL FROM NEC FOR DELIVERY CHARGES AND A BILL FROM YOUR PROVIDER FOR YOUR POWER SUPPLY CHARG CONSTELLATION NEW ENERGY CONSTELLATION NEW ENERGY COMMERCIAL & INDUSTRIAL INDUSTRIAL ONLY COMMERCIAL & INDUSTRIAL INDUSTRIAL ONLY 40,000 CHAMPION ENERGY SERVICES CHAMPION 1-877-653-5090 ENERGY SERVICES COMMERCIAL 1-877-653-5090 & OVER 40,000COMMERCIAL KWH/YEAR & OVER KWH BE SURE TO DISCUSS YOUR PREFERRED BILLING WITH YOUR CHOSEN PROVIDER.YOUR DELIVERY CHARGES FROM NEC WILL BE T CORAL POWER SOLUTIONS CORAL POWER SOLUTIONS LARGE & COMMERCIAL & INDUSTRIAL LARGE COMMERCIAL & INDUSTRIAL ONLY CONSTELLATION NEW ENERGY CONSTELLATION NEW ENERGY COMMERCIAL & INDUSTRIAL COMMERCIAL & INDUSTRIAL ONLY BILLS. WHO YOU CHOOSE AS YOUR PROVIDER, REGARDLESS OFONLY YOURONLY RECEIPT OF ONE BILL OR TWO CORAL POWER, LLC SAME REGARDLESS CORALOF POWER, 713-767-5400 LLC 713-767-5400 CORAL POWER SOLUTIONS CORAL POWER SOLUTIONS LARGE COMMERCIAL & INDUSTRIAL ONLYLARGE COMMERCIAL & INDUSTRIAL ONLY dms@dynegy.com dms@dynegy.com CORAL POWER, LLC CORAL POWER, 713-767-5400 LLC 713-767-5400 DYNEGY DYNEGY 877-4DYNEGY (877-439-6349) 877-4DYNEGY COMMERCIAL (877-439-6349) & INDUSTRIAL COMMERCIAL & INDUSTRIAL dms@dynegy.com dms@dynegy.com CompetitiveDYNEGY Retail Power Provider Number & E-Mail/Website DYNEGY 877-4DYNEGY (877-439-6349) PhoneCOMMERCIAL 877-4DYNEGY (877-439-6349) INDUSTRIAL COMMERCIAL & INDUSTRIAL LARGE COMMERCIAL & INDUSTRIAL ONLYLARGE COMMERCIAL & INDUSTRIAL ONLY ENERGY TRANSFER ENERGY TRANSFER 800-375-5702 800-375-5702 EVERYTHING ENERGY EVERYTHING ENERGY LARGE COMMERCIAL & INDUSTRIAL ONLY LARGE COMMERCIAL & INDUSTRIAL ONLY 1-877-544-4857 800-375-5702 COMMERCIAL & INDUSTRIAL ENERGY TRANSFER ENERGY TRANSFER 800-375-5702 AFFORDABLE ENERGY, L.P./AP GAS & ELECTRIC GDF SUEZ GDF SUEZ COMMERCIAL & INDUSTRIAL COMMERCIAL & INDUSTRIAL EVERYTHING ENERGY BENEFICIAL POWER EVERYTHING ENERGY LLC – APOLLO POWER & 1-866-446-6797 1-866-446-6797 www.hinoelectric.com COMMERCIAL & www.hinoelectric.com INDUSTRIAL & INDUSTRIAL HINOSUEZ ELECTRIC POWER COMPANY HINOSUEZ ELECTRIC POWER COMPANY 1-855-750-5556 COMMERCIAL & INDUSTRIAL GDF GDF COMMERCIAL LIGHT Monday-Friday, 8 am-5 pm Monday-Friday, COMMERCIAL &8INDUSTRIAL am-5 pm COMMERCIAL & INDUSTRIAL 1-866-446-6797 1-866-446-6797 www.hinoelectric.com www.hinoelectric.com HINO ELECTRIC POWER COMPANY HINO ELECTRIC POWER COMPANY 866-BLUESTAR (866-258-3782) COMMERCIAL & INDUSTRIAL ONLY MPOWER /MP2 MPOWER /MP2 1-888-202-47708 am-5 pm 1-888-202-4770 Monday-Friday, Monday-Friday, am-5 pm COMMERCIAL & INDUSTRIAL COMMERCIAL & 8INDUSTRIAL BLUESTAR ENERGY COMMERCIAL & INDUSTRIAL ONLY COMMERCIAL & INDUSTRIAL ONLY SERVICES 1-877-653-5090 1-888-202-4770 COMMERCIAL & www.necretail.com INDUSTRIAL OVER 40,000 KWH/YEAR NUECES ELECTRIC NUECES ELECTRIC CO-OP www.necretail.com MPOWER /MP2 CO-OPCHAMPION ENERGY MPOWER /MP2 1-888-202-4770 1-855-NEC-RD4U (1-855-632-7348) 1-855-NEC-RD4U (1-855-632-7348) COMMERCIAL & INDUSTRIAL ONLY COMMERCIAL & INDUSTRIAL ONLY RETAIL DIVISION (NEC RETAIL) DIVISION (NEC RETAIL) RESIDENTIAL, COMMERCIAL & INDUSTRIAL COMMERCIAL & INDUSTRIAL CONSTELLATIONRETAIL NEW ENERGY COMMERCIAL & RESIDENTIAL, INDUSTRIAL ONLY NUECES ELECTRIC CO-OP NUECES ELECTRIC CO-OP www.necretail.com www.necretail.com TENASKA TENASKA 1-855-NEC-RD4U (1-855-632-7348) LARGE COMMERCIAL & INDUSTRIAL ONLYLARGE COMMERCIAL & INDUSTRIAL ONLY 1-855-NEC-RD4U (1-855-632-7348) CORAL POWER SOLUTIONS RETAIL DIVISION (NEC RETAIL) RETAIL DIVISION (NEC RETAIL) RESIDENTIAL, COMMERCIAL & INDUSTRIAL RESIDENTIAL, COMMERCIAL LARGE COMMERCIAL & INDUSTRIAL ONLY & INDUSTRIAL ENCOA (TERM) ENCOA (TERM) 713-341-7365 COMMERCIAL & INDUSTRIAL ONLY COMMERCIAL & INDUSTRIAL ONLY CORAL POWER, LLC 713-767-5400 713-341-7365 TENASKA TENASKA LARGE COMMERCIAL & INDUSTRIAL ONLYLARGE COMMERCIAL & INDUSTRIAL ONLY SMARTCOM ENERGY SERVICES SMARTCOM ENERGY 713-771-7400 SERVICES COMMERCIAL 713-771-7400 & INDUSTRIAL ONLY COMMERCIAL & INDUSTRIAL ONLY dms@dynegy.com ENCOA (TERM) ENCOA (TERM) 713-341-7365 COMMERCIAL 713-341-7365 & INDUSTRIAL ONLY COMMERCIAL & INDUSTRIAL ONLY DYNEGY 877-4DYNEGY (877-439-6349) COMMERCIAL INDUSTRIAL & INDUSTRIAL ONLY SMARTCOM ENERGY SERVICES SMARTCOM 713-771-7400 ENERGY SERVICES COMMERCIAL 713-771-7400 & INDUSTRIAL ONLY (50&KW COMMERCIAL STARTEX POWER STARTEX POWER LARGE COMMERCIAL & INDUSTRIAL LARGE OR LARGER) COMMERCIAL & INDUSTRIAL (50 KW OR
Pay your bill at any one of our Customer Service centers located in Calallen, Ben Bolt, Ricardo or Orange Grove.
Pay by Mail:
14353 Cooperative Ave ~ Robstown, TX 78380
Pay at the Payment Kiosk
Quick, easy, and accessible 24 hours a day, the Kiosk is located at the Calallen office. Payments post immediately to your account.
Payment Services
STARTEX POWER
STARTEX POWER
LARGE COMMERCIAL INDUSTRIAL ONLY LARGE COMMERCIAL & INDUSTRIAL (50 KW LARGE OR&LARGER) COMMERCIAL & INDUSTRIAL (50 KW OR
ENERGY TRANSFER 800-375-5702 Pay using any Fidelity Express PaySOURCE Stations POWERor & GAS EVERYTHING ENERGY SOURCE POWER & GAS COMMERCIAL & INDUSTRIAL COMMERCIAL & INDUSTRIAL COMMERCIAL & COMMERCIAL INDUSTRIAL & INDUSTRIAL SOURCE Search POWER & GAS GDF SUEZ SOURCE POWER & GAS COMMERCIAL & INDUSTRIAL for an additional $1.50 service charge. V247 POWER V247 POWER1-855-888-9888 or 1-832-629-1119 RESIDENTIAL, COMMERCIAL or 1-832-629-1119 & INDUSTRIAL RESIDENTIAL, COMMERCIAL & INDUSTRIAL 1-866-446-6797 1-855-888-9888 www.hinoelectric.com HINO ELECTRIC POWER COMPANY WPS ENERGY WPS ENERGY SERVICES Monday-Friday, 8RESIDENTIAL, am-5 pm COMMERCIAL COMMERCIAL & RESIDENTIAL, INDUSTRIAL COMMERCIAL & INDUSTRIAL online to find a payment station near you. SERVICES V247 POWER V247 POWER 1-855-888-9888 or 1-832-629-1119 1-855-888-9888 or 1-832-629-1119 & INDUSTRIAL
www.4changeenergy.com www.4changeenergy.com 1-888-202-4770 855-784-2426 COMMERCIAL & INDUSTRIAL RESIDENTIAL, COMMERCIAL & INDUSTRIAL COMMERCIAL & RESIDENTIAL, INDUSTRIAL ONLY www.4changeenergy.com www.4changeenergy.com 4CHANGE ENERGY 855-784-2426 855-784-2426 NUECES ELECTRIC4CHANGE CO-OP ENERGY www.necretail.com COMMERCIAL & INDUSTRIAL RESIDENTIAL, COMMERCIAL & INDUSTRIAL 1-855-NEC-RD4URESIDENTIAL, (1-855-632-7348) RETAIL DIVISION (NEC RETAIL) RESIDENTIAL, COMMERCIAL & INDUSTRIAL *Regardless of the company choose as of your thepower company supplier, you choose remember as your that your powerenergy supplier, delivery remember needs that will your always energy be the delivery needs wi TENASKA you*Regardless LARGE COMMERCIAL & INDUSTRIAL ONLY Co-op Power Nueces Electric cooperative Texas responsibility of Nueces Electric Cooperative responsibility (NEC) of Nueces and you Electric have713-341-7365 Cooperative the right to contact (NEC) us and with youquestions haveCOMMERCIAL the regarding right to&contact your electricity us with questions needs regarding your ENCOA (TERM) INDUSTRIAL ONLY *Regardless you*Regardless as of your thepower company supplier, you choose remember as that your your power energy supplier, delivery remember needs that will your always energy be the delivery needs wi at any time. of the company atchoose anySERVICES time. SMARTCOM ENERGY 713-771-7400 COMMERCIAL & INDUSTRIAL ONLY responsibility of Nueces Electric Cooperative responsibility (NEC) of Nueces and you Electric have the Cooperative right to contact (NEC) us and with youquestions have the regarding right to contact your electricity us with questions needs regarding your 4CHANGE ENERGY 4CHANGE ENERGY 855-784-2426 WPS ENERGY SERVICES MPOWER /MP2 WPS ENERGY SERVICES
www.nueceselectric.org
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