Nelson Weekly
All I said was, “I got it from...
Locally Owned and Operated
Tuesday 17 March 2015
Snapper Classic hooks big crowd
Powerful Presentations
Rainbow Rage celebrates 20 years
Page 20
Page 21
with John Shackleton
Page 8
Sun, fun and plenty of mud
Nelson’s Hannah Brown takes time out from running to enjoy a mud bath in the Sport Tasman 2015 Muddy Buddy on Sunday. Full story on page 2. Photo: Jessie Johnston.
Stranded passengers fume
Air New Zealand passengers flying from Auckland to Nelson were left “fuming” after being told the flight was cancelled because of bad weather, only to see other planes fly out without a problem. Several passengers on flight 5253 contacted Nelson Weekly about the experience that left them feeling “ignored” and “frustrated”. Many of the passengers had flown to Auckland for the Eagles concert, while wheelchairs mobility scooters walkers/canes electric bed/hoists lift assist chairs bathroom solutions incontinence products daily living aids/products
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others were travelling back to Nelson after a holiday abroad. Passengers say they were originally told the flight was delayed due to an “engineering fault”, the reason was later changed to poor weather in Auckland. That was despite all but one other flight departing Auckland without problem. The stranded passengers were later flown to Wellington, not Nelson, because there was no accommodation available in Auck-
maintain your independence
Editor
andrew@nelsonweekly.co.nz land. International traveller, Lise Skogrand of Norway, was heading to Nelson to visit her daughter and grandchildren but was left wandering Auckland airport aimlessly after being offered “no help” from staff. She was finally befriended by some other
Nelson passengers who helped her get a flight to Wellington and then to Nelson on Monday. One of the passengers who helped her, didn’t want to be named, but did say “this pretty much sums up where Air New Zealand are at the moment – nowhere.” Nelson’s Erin Silke-Atkins says she was frustrated at the “lack of customer service”.
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