summer newsletter 2011 New online job board Coming soon to dentist connect. Read inside for further details
more inside... article Risk Management - Did you know... by Dr John McNamara - Chairman DPL Australia Advisory Panel
events
practice news
Join us for a social evening,
We are always looking at ways
Brisbane movie night at
that we can improve our service
Palace Barracks Cinema for
to your practice and patients.
the screening of the “Ides of March�. Details inside...
www.endodonticgroup.com.au
07 3837 0000
practice news The endodontic group has had an exciting year with babies, the continued development of the website, Dentist Connect and coming soon a new online job board. In addition to this we are always looking at ways that we can improve our service to your practices and patients. Outlined below is more detail of what we have been up to.
Dentist Connect
Dentist Connect is continuing to grow and has been created entirely for the benefit of our referring dentists. It allows you to gain access to: • • • • • • • • •
Download your personalised online referral desktop icon Keep track of CPD certificates Keep track of your online patient referrals Download lecture notes Read up on the latest case studies Upcoming educational events Past gallery of events Practice newsletters Useful links
Log onto Dentist Connect today www.endodonticgroup.com.au/connect Forgot you username and password? Simply contact the practice to have yours re-sent.
Baby news Congratulations to Dr Tim Smith and Kelly on the birth of their son Benjamin Martindale Smith. Benjamin is now 6 months old, full of life and keeping both mum and dad busy.
NEW Online Job Board
There are some new and exciting developments coming soon to Dentist Connect. One of which is an online job board, that will link our network of new graduates and established dentists seeking employment, to practices who have positions vacant. We would value any requests you have in regards to your ideal job board. If you would be interested in this complimentary service and or advertising a job vacancy within your practice please send all enquiries to Michelle Rafton MRafton@endodonticgroup.com.au
New Travelling Patients Tab
At the endodontic group, we strive to make receiving treatment as easy and convenient as possible for country and travelling patients. We are expanding our branch practice locations to cater for a wider patient base. Quite often, treatment can be completed in one appointment. We can provide patients in advance an estimate of costs (as best as we can upon receiving radiographs and a referral letter from you). For more information on discounted hotel rates, transport and treatment options please visit www.endodonticgroup.com.au/travelling-patients
Emergency patient management
GA/ IV sedation
If you have a patient emergency we will always endeavour to see them on the same day. Please call our reception team directly on 3837 0000 and the first available endodontist will accommodate you. See a full list of our branch locations on the back.
For patients that find it difficult to have their treatment
Veteran Affairs / EPC patients
CPD Certificates
The endodontic group are happy to treat your Veteran Affairs and Enhanced Primary Care patients. Please contact our friendly reception team on 3837 0000 for more details.
under local anaesthetic alone treatment can be arranged under general anaesthetic or intravenous sedation. For more details please contact our team on 3837 0000.
Keep track of your CPD certificates on Dentist Connect. View and download all previous endodontic group educational event CPD Certificates at your convenience.
events The endodontic group is committed to working with its referring practitioners in supporting them to improve and build their practices. For this reason we have continued to provide several educational and social opportunities throughout 2011 and have an actioned packed calendar for 2012.
PAST EVENTS...
All lecture notes available on Dentist Connect to downloa d!
Carindale educational evening
Dental practitioners were invited to an educational evening on “The medico-legal minefield - keeping out of trouble in endodontics” presented by Dr John McNamara. Dr Applegarth followed with an Endodontic Odyssey...which took a fresh look at challenges in completely debriding and obturating the pulp canal space.
Indooroopilly educational evening Dr Ward Rutley & Dr Jonathan Moore presented a joint lecture on Root Canals - what to look for! To share with you their experience and expertise on; danger areas - to look out for during treatment; what to expect in root canal anatomy; and gave practical tips and advice to use in your practices.
Q & A forum with the panel of endodontists – North Coast As a response to your questions we put together an interactive group Questions and Answers forum with a panel of endodontists. Thank you to those who attended. We hope you enjoyed the case study challenge!
Leadership development seminar
– presented by Dr Chris Nicolosi For more information please contact Chris at:
Thank you to those who recently attended the leadership seminars in Brisbane and the Gold Coast. We hope you gained some valuable management insights on how to avoid the 5 traps of a leader within your practices.
COMING UP End of year Christmas Movie Night Dentists and their partners are invited to a social evening for the screening of the Ides of
March.
Thursday 1st December 5.30-8.45pm The Palace Barracks Cinema Reserve tickets online at http://bnemovienight.eventbrite.com Limited tickets available
PracticeLeadership results | people | innovation | growth Certified to administer| MBTI Step I & II | CPI260 | EQ-i | EQ360 Email: chris@practiceleadership.com.au Tel: +61 2 8006 0325 | Mob: 0487213356 Web: www.practiceleadership.com.au
Action packed calendar for 2012! Dates are yet to be finalised but some of the events on the calendar will be... • • • •
New graduate forum with a panel of experts Succession planning for your practice seminar North side educational evening MBTI testing with Dr Chris Nicolosi
and much more. Stay tuned on Dentist Connect “Upcoming Events” http://www.endodonticgroup.com.au/connect-category/ upcoming-events-5 for details!
articles RISK MANAGEMENT BY DR JOHN MCNAMARA – CHAIRMAN DPL AUSTRALIAN ADVISORY PANEL
DID YOU KNOW... FACT •
36% of all endodontic litigation claims relate to failed treatment.
RISK MANAGEMENT TIPS 1.
Choose your case carefully – make a diagnosis – if it’s not an entity that is resolvable, don’t treat it; if not sure, refer for a second opinion, if beyond your expertise level, refer for treatment.
2. Use rubber dam – always 3. If a root canal system is not completely treatable as a result of calcified canals or pulp chamber, DO NOT simply close it up and advise “We’ll see how it goes” just because it’s asymptomatic. Best practice means offering your patient a specialist consultation, to see if indeed it is treatable. It is folly to allow ego to get in the way of sound care. It is an often seen mistake to impose our own value systems on our patients ie. Assuming they won’t want a particular modality of treatment because of cost factors. Regardless of where a patient lives, or their apparent status, a “best practice” offer should be made to optimise outcomes. Failure to do so puts the practitioner at risk of litigation should a patient subsequently find out a better alternative was available and not offered. 4. Do not criticize another colleague’s efforts – there are often extenuating circumstances of which you are not aware.
BRANCHES
Brisbane
Aspley
Sunshine Coast Maroochydore
Aspley Medical Centre Unit 2/1311 Gympie Road Aspley QLD 4034 p: 07 3837 0055 f: 07 3862 8254 aspley@endodonticgroup.com.au
Plaza Central Suite 1, 31-33 Plaza Parade Maroochydore QLD 4558 p: 07 5458 9600 f: 07 5479 4377 sc@endodonticgroup.com.au
Gold Coast Robina
Ipswich
Toowoomba
Watkins Medical Centre 9th Floor 225 Wickham Tce Brisbane QLD 4000 p: 07 3837 0000 f: 07 3839 0058 info@endodonticgroup.com.au
HQ @ Robina Suite 35, Level 3, 58 Riverwalk Ave Robina QLD 4226 p: 07 5501 8900 f: 07 5562 1055 gc@endodonticgroup.com.au
Ipswich Professional Centre 46 Limestone Street Ipswich QLD 4305 p: 07 3281 5899 f: 07 3812 0690 info@endodonticgroup.com.au
22a James Street Toowoomba QLD 4350 p: 07 4638 5000 f: 07 3839 0058 info@endodonticgroup.com.au