Housing Guide Part 2

HOUSING GUIDE PART 2: LIVING IN OR LEAVING YOUR HOUSE Your ultimate guide to entering the private rented sector

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Welcome to part 2 of the NUSU Housing Guide 2018/2019.

Moving into a private rented property for the first time can sometimes have its challenges. Hopefully you’ll pick up some tips on what you might need to do in advance, when leaving or arriving you can hopefully make sure things go a bit more smoothly.

Jack Green

Living with friends in the local community is great, and we wish you a very happy year in your new home.

Welfare & Equality Officer 18/19

Contents Important Information

2

Inventory

4

Security Deposits

6

Moving

10

Bills

12

Housemates

14

Burglary

15

Noise Complaints

16

Waste Not, Want Not

20

Student Advice Centre

24

CHECKLIST Before you move in:

In the first few days:

Find out who is protecting your deposit.

Complete your Inventory

Compare Internet options, and get it sorted.

You could be waiting for weeks without internet otherwise.

Set up your bills Check when your bin day is community.newcastle.gov.uk/my-neighbourhood

Know your obligations in your tenancy agreement including late rent fines.

On the day: Take pictures of your new home before moving your stuff in, and put all of the pictures somewhere safe, or on your house’s WhatsApp or Facebook chat.

Find out where the following items live:

Introduce yourself to the neighbours

While you’re living there:

Stopcock Gas Safety Shut Off Fuse box

Remember to enjoy it, and if you have any problems our Student Advice Centre is a free service who are happy to help.

Energy Meters Boiler & Thermostat Burglar alarm Where the internet router plugs in Test the fire alarms.

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IMPORTANT INFORMATION Fill this out with your landlord when you move in: Meter readings:

Move in day

Move out day

Gas Electricity Water

Burglar alarm code: (scribble this out when you have transferred it to a more secure place)

Landlord/Managing Agent contact details: Name Phone Email

Important bits Boiler Type: Combi Boiler / System Boiler / Conventional Boiler Location: Fuse box location: Stopcock location: Gas shut off/meter location:

2

3

INVENTORY What is it?

Why should I do this?

The inventory is a list of everything that comes with the property as well as a commentary on the condition and cleanliness of those items and the property. Despite the name, it is not just a list. You need to comment not just on what is there but the condition and cleanliness too when moving in and moving out.

No student wants to complete even more admin when moving into a property. You just want to get settled into your new home, and doing an inventory is not the first thing on your mind. However, a lack of an inventory, or an inaccurate one could put your deposit money in jeopardy at the end of the tenancy.

Why is it necessary?

Your tenancy agreement might specify over what time period you have to complete this so see when it needs to be done after moving in. Some Landlords or Agents want you to conduct this on the arrival day or within 48 hours. A reasonable time is 7 days from the start of the tenancy as it might take a few days to check everything is working correctly. Then make sure you Date it, Sign it, Copy it, Send it.

When you move in this is your one opportunity to reflect the condition and cleanliness of the property and the items in it. Sometimes you may move into a property and it hasn’t been cleaned very well. For example, some of the carpets may be stained in places.

When you move out, a tenant can only be expected to return the property as it was received and so this is why it is very important to document it at the start and again at the end. Otherwise, the Landlord or Managing Agent could claim you have returned it in a worse state.

Where do I get this?

In most cases you will be provided one by your Landlord or Managing Agent. However, if you are not you should create your own, so that when you move out you will have evidence of what was there.

You can download one from the internet, or go to the SAC website and use our template.

It might mean the first or last person picking up/ taking back the keys (and key fobs) does the inventory/schedule of condition. In shared houses if you are not all arriving or leaving on the same day discuss who will do this.

If you are moving out the Landlord or Managing Agent may request a ‘check out’ inspection or appointment. Try to attend this if you can so there can be a conversation about anything of concern.

It might also give you an opportunity to remedy something they intend to make a deposit deduction for, before you hand back the keys and leave for good. However many Landlords or Managing Agents will do this after you have left.

4

What do I need to do?

Obtain an inventory Record the description, condition and cleanliness of items or the property o Check items that are listed are present and match the condition stated o Add items that aren’t listed, or annotate to reflect current condition Take photos and videos and put them in your group chat in case you need to refer back to them when you move out Make sure you make notes about everything including walls and carpets, cleanliness including fridges, oven and microwave.

If you are moving in, always keep a dated copy before handing it in. Keep it somewhere safe. It may be hard getting a hold of it at the end of the year.  

5

SECURITY DEPOSITS You will most likely have paid a security deposit when signing the contract for the property, along with any admin fees. This is usually around 1-month’s rent. Many students assume they will not get part or all of their deposit back. Tenancy deposit schemes can help ensure you do not lose this where the Landlord is not entitled to keep it.

Many tenants do not know that a tenancy security deposit on an Assured Shorthold Tenancy* has to be protected by law in a government approved protection scheme.

There are three protection scheme providers: - My Deposits - The Deposit Protection Service (DPS) - Tenancy Deposit Scheme’ (TDS)

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Your scheme will be either an insured scheme or a custodial scheme. The main difference being that the insured scheme only provides tenants 3 months protection and opportunity to raise a dispute following the end of the tenancy. So don’t leave dealing with its return over the summer as you may find your protection has ‘timed out’. Also be careful that your Landlord or Managing Agent does not stall the process of its return so long that you run out of time.

The schemes not only protect the deposit they also adjudicate in the event of a dispute between you and your Landlord or Managing agent about it not being returned.

Try to come to an agreement with the Landlord/Agent but if you can’t you should contact your deposit protection scheme to see what steps to take.

The scheme used by your landlord or agent should be outlined in your tenancy agreement. Look up the relevant scheme and follow their procedures. It is illegal for a landlord/estate agent not to have this in place. If they do not, you may need to take action. Please contact the Student Advice Centre in the Students’ Union if you need help in returning your deposit.

You should also have received some ‘Prescribed Information’ about the scheme either directly from the scheme or via the landlord or Managing Agent. You’ll probably get it by email, and you should definitely give it a read before you move in.

What do I need to do?

• • •

My deposit is protected by: The deposit number is: It is an insured / custodial scheme (delete as appropriate)

*Not everyone who pays a deposit is entitled to have this protected. If you are living in University Halls or Lodgings then you do not have this protection. If a deposit is taken in a Private Hall then it will require protection

7

DEPOSITS - MOVING IN

8

The previous pages gave information about Inventories & Schedule of Condition and Cleanliness. The reason this is important is so that you are not held responsible for the poor condition or cleanliness caused by previous tenants.

If you discover or suspect your tenancy security deposit is not protected by a scheme seek advice from either the Student Advice Centre at the Students’ Union or external Advice agencies such as Shelter or Citizens Advice Newcastle (contact details on the back of the booklet).

Before you move in have a read over your Tenancy Agreement to re-familiarise yourself with your rights and obligations.

In shared houses on joint tenancy agreements the deposit is a collective one even if you have all paid respective ‘shares’.

Check your tenancy agreement to see what deposits can be kept for.

Try not to leave checking this out until you move out and try to get your deposit back.

In shared houses a ‘Lead Tenant’ is often identified for the purpose of dealing with all communications about the deposit between the house, Landlord, Managing Agent and the relevant scheme. Check who your Lead Tenant is. Sometimes the deposit is returned to each individual and sometimes it is returned to the Lead Tenant only. Try to find out at the start of the tenancy where your money will go at the end of the tenancy.

You can have money deducted from your deposits throughout the year. You are expected to maintain the property throughout the tenancy.

DEPOSITS - MOVING OUT To ensure you get your deposit back you have to leave the property as you received it. Dig out the inventory from the beginning of the year and any photos/videos you might have taken.

This makes it a lot easier to settle any deposit disagreements.

Don’t leave any personal property behind unless you have arranged something with your landlord.

You could be charged for the disposal of items from the property, even if you are leaving useful utensils. If you are unsure, clarify with the landlord beforehand and get permission in writing. ‘Leave Newcastle Happy’ is run by NUSU and can take your unwanted items and give them to charity.

Make sure all rubbish is disposed of in designated areas. Not in the garden or on the floor in the back alley. The rat in Ratatouille may have looked cute, but they are less cute when they are eating through your cereal.

Your tenancy agreement might have a level of cleanliness specified. Some will even ask for receipts from a cleaning company. If the definition is at all vague, then clarify with the landlord or agent. Make sure the property is as clean as possible and no less clean than it was when you moved in. Refer back to your inventory and photographs from the start.

Ask your Landlord or Managing Agent for your tenancy security deposit to be returned. If this is not returned or they indicate there will be deductions, ask for their evidence to support this, consider if this is reasonable and fair but if you disagree state in writing why you disagree, present any evidence you have and use the scheme to adjudicate where necessary.

When speaking to your Landlord or Managing Agent it is always good to have confirmation in writing, so after agreeing something verbally it might be worth sending a confirmation email.

Check and take a picture of the utility meters before you leave. You don’t want to be billed for gas or electric you haven’t used. Ensure you have paid the final accounts on all bills.

9

MOVING You may have done all the paperwork, sorted your deposits and paid your bills, done the cleaning and packed your stuff even but you still need to physically move.

If they aren’t included, you will need to organise the bill supply and payments directly with the suppliers.

Ensure you take meter readings at the start and end of the tenancy and pay final bills before you leave.

When does your contract start?

If you have a gap between one contract ending and another starting do you know where your stuff is going to go in the meantime? You may need to look up short-term storage services. It might be worth asking around your friends to see if they have somewhere to keep your things in the meantime.

The essentials If you are living in a shared house on a joint tenancy, discuss in advance what you might need. It might be better to pool some money to buy communal things rather than having duplicates.

Whether you live alone or live in a shared house on a joint tenancy, consider how you are going to deal with bills. You may have negotiated a bills ‘inclusive’ package where these might be included in the rent amount you pay or they may be bundled and provided by a third party bill management company. You’ll most often have a water bill, gas and electric, internet and TV licence if you have a TV. You will only be exempt from Council tax if the property is occupied by full time students. You will have to provide an exemption certificate available from the University via S3P. Please see our bills page for more information.

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Decide when you are actually going to move in/ out. Will this correspond with when your tenancy agreement commences? If not communicate this to the Landlord or Managing Agent.

You may have a specific time on the day that you need to leave your current property at. Make sure you leave before then as you might find you have inadvertently entered into a new tenancy. Check your tenancy agreement to see what it says or confirm with your agent.

Moving out Mid-year?

Deposit - If you are leaving mid-year it can be complicated and needs to be handled with care.

It is best to seek advice on this. Be careful about sub-letting as this can have significant legal implications and obligations for you - as you will become the landlord. You could find yourself committing a civil or criminal offence without realising it.

Rarely can you ‘get out of’ your contract but you may be able to end it early by finding a replacement. If you need to find someone to replace you don’t hesitate to ask around different Facebook groups, place an advert online and get in contact with the Student Advice Centre.

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BILLS Bills can always be a hot topic in the house. But before you start arguing over how long the heating should be on for, you should think about who will be paying for the bills and it’s easier to get them set up sooner rather than later.

Bill Management Services: Bill management services are companies who you will pay individually and they will manage your bills. It usually means that one person is not liable for the full amount, and everyone pays the same amount. Bill management services can have benefits for people living in shared houses on joint tenancies, but it is important to check the small print and weigh the convenience against costs.

Bill management companies are likely to charge a fee for their services, and/or a one- off fee, and may not be any cheaper than doing it yourself. The total charge payable per group is made up of the combined costs of each service, divided by the number of the group, plus any fees charged by the bill management company.

Some Landlords and Managing Agents have static arrangements with these companies but these should be an option rather than something that is forced upon a tenant. Sometimes a contract is in place with one of these companies prior to you moving in and you should be given an option of cancelling this arrangement without cost to you.

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Things to look out for when looking into Bill Management Services: Are you paying a premium compared to the price you would pay directly with the service provider?

Check you are happy with the charge for each service you sign up for. Are the prices fixed or variable? Are they inclusive of VAT? Check if you will be asked to pay a deposit.

Does the Bill Management Service decide who provides each individual service? You should also check your tenancy agreement to see whether you will have to tell your landlord if you change suppliers.

What happens if you go over the amount allocated?

Getting a cheap deal

Council Tax

If you’re moving in, you’ll likely be told what supplier that your property is currently with. They might not be the cheapest, and you’re under no obligation to stay with that supplier. It is worth letting your landlord know however that you are switching.

If you are all students living in the property then you will be exempt from Council tax, but you must prove this. You can do this online at Newcastle City Council’s website. If only one person is not a student, you can claim a partial exemption.

Check out more information:

There are loads of energy comparison websites online that will let you put in the number of people living there, and estimate your usage and provide you with the best deal.

newcastle.gov.uk/benefits-and-council-tax/counciltax/discounts-and-exemptions/apply-for-counciltax-student-discount-or-exemption

You don’t only have Gas and Electricity to pay, but you’ll also have to pay Northumbria Water and for internet. Although you don’t have a choice in your water supplier, again broadband can be compared online or you could reach out and ask if any of them offer student discount.

TV Licence If you’re watching live TV, whether that is on your TV, phone, tablet, laptop or gaming console you must have a TV Licence. It currently costs £154.50 otherwise, you could be fined £1000. If you are moving out you might be entitled to a refund of part of your TV licence fee. tvlicensing.co.uk

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HOUSEMATES Hopefully you have chosen your house mates carefully and you can live together with mutual respect and consideration. However, living in shared houses can be challenging.

Always try to communicate about issues or concerns so that your point of view is heard and valued but equally try not to pressure others into doing what you want.

In Joint tenancies everyone occupies on an equal basis so one person’s actions or opinion is not more valid than another’s.

Common complaints to the Student Advice Centre about fellow housemates are having the heating on, untidiness, taking other tenant’s food, not paying bill contributions, noise nuisance and drug use. Another common annoyance is fellow tenants more or less ‘moving in’ their boyfriend/girlfriend. Whilst you might be completely wrapped up in each other, long term this is likely to not only be irritating other housemates but also having a cost effect too and you could be in breach of contract. Try to be considerate of each other and not take advantage of others good nature and tolerance. Everyone has a breaking point.

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Be considerate of not just your neighbours but your fellow housemates too. It might seem that they are not bothered by behaviour in the house but each year the University receives many formal complaints from students about other students.

If there are tensions in the house try to resolve these quickly and maturely. The Student Advice Centre may be able to mediate if all the parties involved agree.

Try not to use social media to vent your anger or frustrations, and don’t allow it to be the sole means of communication. Messages can sometimes appear (or be) more aggressive than if you were talking to someone face to face and you could be at risk of a complaint about bullying. Sometimes situations in shared housing can make someone feel very isolated and unhappy. If that is the case please seek support from the Student Advice Centre in the Students Union and Student Wellbeing at the University.

Follow Northumbria Police - Students on Twitter @ NPolStudents or Facebook.com/NPolStudents Page

Police research shows that students are the most targeted section of society by criminals so making sure you are safe and secure couldn’t be more important.

What a burglar looks for:

BURGLARY Tips to keep your home safe: Keep windows and doors locked when you go out and even when you’re at home.

Don’t leave valuables on display.

Easy access to the back of the building or unlocked doors.

Take steps to ensure your home looks secure from the outside.

Homes with no visible signs of protection such as alarms or lighting.

If you go out in the evening, close curtains and leave a light on.

Valuable items, such as laptops, mobile and games consoles on display or next to windows.

Don’t hide spare keys in the garage, shed or outside.

Open windows or doors.

Letters left in the letter box for a number of days indicate an empty property

If you don’t recognise someone in your residence ask them who they are there to see. If it’s not a name you recognise and your suspicious of them, contact the police/security.

Social Media posts about going on holiday, your address and things you have bought.

If you store larger items such as bikes in a shed make sure it is secure and use bike locks.

Multiple occupancy dwellings.

You can get a free D-lock from the Security office (in the Barras Building behind Northern Stage in the same block as Quilliam Brothers), on a first come first serve basis. Take your student card!

When they’ve chosen a property they will: Look through the windows to see inside.

Check if any neighbours are watching.

Even the best security won’t deter thieves if you don’t lock the door!

Enter the residence and if challenged they will often state they are just looking for someone.

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NOISE COMPLAINTS What’s the craic?

Why are these sanctions in place?

You’ve just moved in to your new house so decide to throw a house warming party. But do you know what happens if it gets out of control?

Do you know what happens if someone in the neighbourhood makes a complaint? You could face fines and legal action, sometimes after just one party. And not knowing the law won’t be a good enough excuse.

The house next to you could have young children who can’t get to sleep. The person in the house opposite could start work at 5am. The elderly couple down the road might have already had a number of sleepless nights. And it’s not just local residents, students need sleep as well. You wouldn’t appreciate a sleepless night before an important exam.

We have outlined possible sanctions that are imposed by the university and the city council/ police. It is important to note that you don’t always progress through the different stages and depending on the severity could jump straight to university disciplinary committee and a formal legal enforcement notice. And complaints don’t just come from parties. If you’re having a late night Fifa session and you’re talking and laughing loudly you could be keeping a neighbour up. You can also get non-noise related complaints such as letting rubbish build up at the back of the property.

Before any sanctions an officer may first come and talk to you and ask you to stop before taking any action, however, the sanctions here can be given out when officers first arrive.

If you have a house party, be aware of who’s around you. Take precautions such as closing windows and doors. LISTEN to the police when they ask you to quieten down. If your neighbour says they don’t mind you having a party when you go round to ask, they might, but just not want to admit this to you.

It’s quite hard telling an excited neighbour that you don’t want them to have a party.

Did you know?

It’s a myth that you can only get noise complaints after a certain time. Noise can be a nuisance at any time of the day or night and a complaint can be received by police or the council 24 hours a day.

The council can serve you an anti-social behaviour notice BEFORE you have a party, if they think it will be very disruptive. This is binding on you and it is recommended that you cancel.

Recently there has been a warrant executed by the council in Jesmond which resulted in the seizure of all noise making equipment, including laptops, TVs, hi-fis and speaker systems. The council are conducting pro-active operations and will seize equipment if you are making excessive noise.

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If your flatmates have a party you are not involved in, you are still liable to the same sanctions as your flatmates are. If you’re not in the city or can prove you knew nothing about the house party exceptions are possible. You should take responsibility and if you can’t or don’t want to stop the party yourself you can call the police or council yourself and ask for their help.

If you are prosecuted for noise nuisance or any antisocial behaviour this can affect your future and prevent you from going into a number of professions.

The student disciplinary committee has the power to terminate your studies at university.

There has been an increase in reports of noise complaints from students. The police and council take the matter very seriously.

Sanctions Before any of the below sanctions an officer may first come and talk to you and ask you to stop before taking any action however the sanctions here can be given out when officers first arrive.

First Incident

Council & Police Sanction

University Police Sanction

N/A

Formal Caution

Formal 1st warning letter

ÂŁ30 fine

(not witnessed by council/ police)

First Incident (witnessed by council/ police)

(per student and a formal written warning)

(sent direct from Council & University informed)

Second Incident (witnessed by council/police)

Third Incident (witnessed by council/police)

Formal 2nd warning letter

Final written warning

(sent direct from Council and University informed)

and a fine up to ÂŁ200 per student or referral to student disciplinary committee.

ABA Request to attend appointment at police station do discuss behaviour and sign an ABA, University informed.

An ABA ( acceptable behaviour agreement) is a non-legally binding agreement with the council.

However failure to co-operate can lead to a formal legal enforcement notice. This is legally binding and, if broken, the council can obtain a warrant to seize all noise making devices in your home and would likely prosecute.

Referral (to student disciplinary committee)

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WASTE NOISE COMPLAINTS NOT, WANT NOT Reduce Waste We throw away 7 million tonnes of food every year - around £200 per person! Here are some tips for how to save money, and stop waste: You can put food in the freezer right up until the use-by date.

It’s a great way to store your food for longer, check the packaging for details.

Plan your meals. Making shopping lists and planning in advance can be healthier as well as much cheaper.

Cook once - eat twice - cook in bulk, and freeze.

Freeze milk into ice cube trays to use for any cup of tea.

Simple Tips for Saving Energy... (And Money) Put the lid on the pan - it can save as much as a 1/3 of the energy, while cooking quicker - a win-win.

Make sure your fridge and freezer are set to the optimal temperature. The fridge should be set to 5 degrees C, and the freezer to -18 degrees C. Every extra degree increases the energy use by 5%!

Fill the mug and then put that much in the kettle - don’t boil more than you need!

Your mobile phone charger uses energy even when it’s not charging your phone. Avoid using unnecessary energy by unplugging the charger when you’re done charging.

If you’re not using it - switch it off!

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Bin There, Done That...

Check what day your bins are collected by visiting the Newcastle City Council website and entering your postcode. Your green wheelie bin is for household and food waste, and waste that cannot be recycled.

Please do NOT place the following items in your green bin:

Use the main part of your blue bin to recycle the following items, placed inside loose without bags: Empty aerosol cans Cartons and egg boxes (flattened) Plastic bottles (flattened, bottle tops removed) Not margarine tubs, yoghurt pots or fruit punnets

Recyclable materials.

Cardboard (flattened) Rubble and bricks.

Vehicle parts

Newspaper, magazines and paper (no plastic coated paper or bound files)

Items which may make the bin too heavy

Shredded paper (in an untied bag)

Commercial/trade waste.

White and brown envelopes Food and drink cans (rinsed and squashed) Foil and foil trays (rinsed) Biscuit tins Use the black caddy inside your blue bin to recycle: Glass bottles and jars (rinsed) Batteries (place in a clear plastic bag)

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Leave Newcastle Happy returns to help you move out for summer

HOUSEHOLD RUBBISH As well as donating in the British Heart Foundation donation banks, look out for the rubbish skips located in Jesmond and West Jesmond.

Get rid of your household rubbish and any items that are not suitable for donation (see over for more information on items to donate).

The skips will be in the following back lanes during the weekend after exams – 7th June until Monday 11th June.

Bayswater Road, NE2 3HR Devonshire Place, NE2 2NB Manor House Road, NE2 2LY

Cavendish Place, NE2 2NH Forsyth Road, NE2 3DB Queen’s Terrace, NE2 2PJ

Sunbury Ave, NE2 3HD Remember to use your blue recycling bin for mixed dry recycling and black caddy for glass. Check out what can go in the bin newcastle.gov.uk/recycle Sign up to volunteer in one of the community litter picks NUSU.co.uk/loveNewcastle or email cdc.union@ncl.ac.uk

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© British Heart Foundation, 2017 Reproduced with kind permission of the British Heart Foundation.

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STUDENT ADVICE CENTRE If you are not familiar with renting or you just want to ask some questions, come and speak us here at the Student Advice Centre for some advice before you commit to anything.

Who is managing the property?

We can advise you on the many aspects of renting including contracts, deposits and protection, guarantors, fees, property condition and disrepair.

The service also offers a contract review service where we can read through the contract for you before you sign and advise you on the contract terms and legal obligations you and the landlord have.

A Landlord can manage a property themselves.

A Letting Agency can find a tenant for a property, and then pass the responsibility back to the Landlord to manage.

A Letting Agency can find a tenant for a property, and then pass it onto a Managing Agency to maintain. They could be the same company in some cases.

Visit us today by booking an appointment.

 0191 239 3979 student-advice-centre@newcastle.ac.uk

 www.nusu.co.uk/sac 

Not sure who manages the property? Here is a simplified version of the possibilities:

Need any more help?

Book in to meet one of our advisers. We’re based on the Ground Floor of the Students’ Union. Just head left through the main doors and follow the signs!

TIPS Make sure you know how to contact your Landlord or Managing Agent, and any out of hours contact details.

An HMO is a House in Multiple Occupancy. When there are 3 unrelated people living together it is classed as an HMO, and if there are 5 or more of you sharing it requires a Licence. You can look this up on the Newcastle City Council website.

Check your deposit is protected.

Be careful of any demands for money and requests for cash.

If you have any concerns come and speak to us.

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make moving manageable with help from your

STUDENT ADVICE CENTRE

Student Advice Centre

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USEFUL CONTACTS Welfare and Equality Officer

Private Rented Sector complaints

Can signpost you to find the help you need and also offers a confidential listening service if you would like to discuss any personal issues about housing issues or housemates. welfare.union@ncl.ac.uk Tel: 0191 2393917

HMO Concerns and Complaints

Student Advice Centre Our free and confidential service has a trained housing advisor and offers a housing contract review service. Website: www.nusu. co.uk/sac Email: Student-Advice-Centre@ncl. ac.uk Tel: 0191 2393979

Newcastle City Council Tel: 0191 2787878 For Envirocall, Environmental Health and Pest control

psr@newcastle.gov.uk

hmo@newcastle.go.uk

Shelter North East Tel: 0344 515 1601 Email: shelternortheast@shelter. org.uk

Newcastle Citizens Advice Bureau Advice Line 0300 3309055: Email: citycab@ newcastlecab.org.uk

Northumbria Police Emergency Tel: 999 Non-Emergency reporting Tel: 101

Newcastle University On Campus Police Officer PC 8964 Mick Miller Tel: 07736464096 Email: michael.miller.8964@northumbria.pnn.police.uk Northumbria University On Campus Police Officer PC 8901Kyle Brewis Tel: 07736193737 Email: 8901@northumbria.pnn.police.uk

FOR VIDEOS, GUIDES AND MORE VISIT:

WWW.NUSU.CO.UK/HOUSING