AI BECOMES REALITY FOR HOSPITALITY: IT’S LOLLY LAUNCHES LOLLY SNAPSERVE Vision-based, cashier-less checkout serves up seamless style and speedy transactions
I
t’s Lolly, the digital EPOS and commerce specialist,
system. Fresh daily dishes, or new/special menu items take
is proud to debut Lolly SnapServe – its cashierless,
just a moment to upload via a mobile phone image.
fully-automated checkout solution. The vision-based,
Security features are inbuilt to the checkout, providing
automated system creates a swift and completely
the hospitality provider with peace of mind. If a guest
contactless walk-through experience for the customer and
leaves without successfully authorising payment, the kiosk
is a highly efficient new use of AI technology in the UK
displays a warning and flashes a red light.
hospitality sector.
Peter Moore, CEO of It’s Lolly: “We are very excited
Perfect for the large corporate canteen or a busy
to be launching Lolly SnapServe to market and using AI
grab-and-go hospitality environment, Lolly SnapServe
to improve efficiency for both providers and customers.
is designed to eliminate queues and improve efficiency.
Hospitality providers now have the opportunity to utilise
Time per transaction can be reduced to just three seconds.
this advanced technology and offer next level seamless
Customers simply place their tray under the vision-based
service. Lolly SnapServe is part of Lolly’s integrated
kiosk, which uploads a photo to the SnapServe system. To
product range, thus creating a fully closed-loop ordering
pay, the
and payment environment.
customer
scans the unique
their Lolly app to identify themselves,
QR code on
and checks out.
“From a commercial point of view, Lolly SnapServe makes
The customer’s order confirmation and receipt will be sent
real business sense. This is not technology for technology’s
through within a few minutes of their check-out showing a
sake. The product’s commercials work. SnapServe uses
list of items purchased and a digital receipt that they can
computer vision and AI to speed up transactions, reduce
review in the App.
queuing times (which aids social distancing) and improve
By removing the touchscreen and human contact elements at the checkout, Lolly SnapServe helps support social distancing, and other Covid-19 safety protocols.
hygiene, as touch screens and human contact are removed from the checkout process. “SnapServe is the next stage of Lolly’s evolution as we
Any canteen can get started with 100% accuracy from
continue to work with clients
day one, without change to business processes, or training.
to take technology and the
The kiosk is simple to manage, with packaged and standard
customer experience to the next
items requiring just a single photo to be uploaded to the
level.” https://www.itslolly.com
40
Fastfood Professional • April and May 2021
April and May 2021 • Fastfood Professional
40