WORK BOOK for youth workers engaged in career-focused education activities

Page 218

MODULE: Effective leadership methods SUBJECT TITLE: Development of conflict situations and their resolution Ekaterina Paderina

Subject title

Purpose of the activity

Duration

Location and tools Number of participants

Acquaintance/ team building methods

Development of conflict situations and their resolution To acquaint participants with the development of conflict situations and their possible solutions.

2–4 valandos.

Chairs, projector, writing tools.

10–20 participants.

All participants stand in a circle and close their eyes. One participant then chooses a certain sequence of movements. It can be a dance, an exercise or a combination of other forms of movement, most importantly to make the movements as witty as possible and harder to remember. After creating a combination of movements, the participant taps a neighbour next to him/her from the right or left and shows him/her all these movements, and he/she herself/himself also remembers them well. Then all the other participants one by one tap the neighbours next to them in the same direction and each shows the movements as they memorized them. The circle ends at the participant who created this sequence of movements.

“Hot seat” The training leader chooses the topic of the conflict on his/her own or with the help of the participants, for example, a problematic child comes to a social worker at school, a child’s conflict with parents, and so on. In the space, four chairs in a row are placed next to each other. In front of the last chair on the right a fifth chair (“hot seat”), which is turned to the last one, is placed. On this fifth chair sits the main protagonist of the conflict: a disobedient child or other character. Four participants sit in front of the one in “hot seat” in four chairs and they will play the role of an opponent of the conflict, such as a parent, social worker, or so on. Practical tasks

The goal of the participant, who is sitting in the “hot seat”, is to take his position of conflict as fiercely as possible. If he/she doesn’t like something what his/her opponent says and how, he/she can clap hands, and then the opponent sitting in front of him/her moves to the end of the line (the whole line of opponents shifts by one). The aim of the opponents, who are sitting on the four chairs, is to resolve the conflict with the participant, who is sitting in the “hot seat”. In the case, when a participant sitting in a “hot seat” claps his/her hands, it means that he/she wants to end the communication with the current opponent. The opponent then says “THANK YOU” (requirement) and asks “WHY?”. And the participant sitting in the “hot seat” explains why he/she decided to refuse further communication with him/her and clapped his/her hands. At the end of the task, both the participants, who are actively involved in the task, and the observers, reflect on the whole process and the processes that took place.

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1. Project management

10min
pages 238-241

Literature

1min
pages 254-256

2. Attracting funding

28min
pages 242-253

Module X. Implementation of social initiatives

0
page 237

2. Empathic communication

19min
pages 222-229

3. Critical thinking

7min
pages 230-236

1. Development of conflict situations and their resolution

9min
pages 218-221

3. Design Thinking

14min
pages 204-209

Module IX. Effective leadership methods

0
page 217

4. Roles in the team

9min
pages 210-216

2. Principles of leadership and their development, charisma

10min
pages 200-203

1. Team building and needs

9min
pages 196-199

3. Organization of events

10min
pages 186-189

Module VIII. Formation and empowerment of the group

0
page 195

2. Personal brand. Part II: 6 steps in creating your own personal brand

14min
pages 180-185

1. Personal brand. Part I. The first steps in creating your own personal brand

14min
pages 174-179

Module VII. Business communication

0
page 173

3. Commercial offer

7min
pages 162-165

4. Sales

7min
pages 166-172

2. Public speech

7min
pages 158-161

1. Presentation

8min
pages 154-157

Module VI. Idea positioning, sales

0
page 153

4. Marketing

10min
pages 146-152

3. How does a business start?

6min
pages 142-145

2. The emergence of money, entrepreneurship and pricing

8min
pages 138-141

1. Idea pitch and business model

11min
pages 134-137

4. Job interview

9min
pages 126-132

Module V. Business fundamentals

0
page 133

2. Curriculum Vitae (CV

6min
pages 118-121

3. Cover letter and job search

8min
pages 122-125

1. Job search methods and work practice

11min
pages 114-117

Module IV. Job search methods and employment

0
page 113

4. Basics of Neuro Linguistic Programming

12min
pages 106-112

1. Emotional intelligence

8min
pages 94-97

2. Emotion management

6min
pages 98-101

3. Comfort zone

9min
pages 102-105

Module III. Emotions and inner comfort

0
page 93

4. Motivation

10min
pages 86-92

3. Goal and vector

11min
pages 82-85

2. Problem solving and change management

9min
pages 78-81

1. Learning and thinking

10min
pages 74-77

Module II. Goals and motivation

0
page 73

3. Financial management

8min
pages 62-65

2. Time and energy management

8min
pages 58-61

1. Lifestyle and career

12min
pages 54-57

8. The importance of critical thinking in career development

10min
pages 46-50

Module I. Lifestyle

0
page 53

7. Use of digital tools in career guidance

8min
pages 43-45

6. Development of youth entrepreneurial skills

12min
pages 38-42

4. Accompanying a young person to the labour market by organizing various forms of work placement

8min
pages 33-35

3. Individual work with young people, accompanying them on their career path

10min
pages 29-32

5. Being next to young people when they receive their first income

3min
pages 36-37

Planning canvas of career guidance program

9min
pages 8-12

1. Youth development and what is important to know about the career guidance of modern youth

23min
pages 15-24

Introductory word

3min
pages 5-6

2. Group career counselling activities for young people: what is important to know?

8min
pages 25-28
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