2011 YEAR IN REVIEW
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10
NOV
MAR
SEPT
MAKING A REAL DIFFERENCE EVERYDAY
DEC
JUL
FEB
26.7.10
4.9.10
19.11.10
PAKISTAN
CANTERBURY
PIKE RIVER
HUMANITY IN A TIME OF ADVERSITY 2
NEW ZEALAND RED CROSS YEAR IN REVIEW 2011
26.12.10
22.2.11
11.3.11
QUEENSLAND
CHRISTCHURCH
JAPAN
These have been some of our darkest days. We have seen the forces of nature bend and at times break our environment, but through this adversity we have witnessed the power of humanity. From country to community to neighbourhood the human spirit has remained resilient. Our volunteers, members and staff are making a real difference every day. It’s what we do, it’s human nature. 1
YEAR IN REVIEW
Pakistan, Queensland, Canterbury, Pike River, Christchurch and then Japan; a season of disasters that has tested the human spirit. The 2010/2011 financial year has been defining in the life of New Zealand Red Cross. Not since the devastating Hawke’s Bay earthquake in 1931 has New Zealand had to face the sort of disasters the power of nature is capable of delivering. Never before has our organisation been called upon to respond with such magnitude. Earthquakes brought suffering and dislocation to thousands of Cantabrians. The forces of nature that took place on 4 September 2010, 22 February 2011 and again on 13 June 2011 were natural disasters on an unprecedented scale. These earthquakes and the continuous succession of further quakes and aftershocks over an extended period required exceptional resilience from those affected. The response from Red Cross was swift and multi-faceted. It involved response teams assisting affected people at a community level — from the establishment of a call centre, outreach into communities and water distribution, to assisting and registering displaced people and restoring family links. Our volunteers and staff displayed true humanitarian values and service to others and despite difficult personal circumstances for those based in Canterbury, they came out to help. It was not just on the front line that New Zealand Red Cross swung into action. The 2011 Earthquake Appeal was launched, which achieved an unprecedented response. The scale of fundraising activity tested our resources as queries and donations from individuals, groups running community events and companies came flooding in. It was a global response to a local disaster as New Zealanders across the world rallied together to raise money for the people of Christchurch.
Sadly, other disasters, both here and overseas, also required our involvement. In responding, we can draw on the capacity and knowledge of the International Red Cross and Red Crescent Movement. Red Cross is the largest international humanitarian organisation in the world and has 150 years experience responding to needs caused by conflicts and natural disasters. We were grateful to receive assistance from other Red Cross societies in the Asia-Pacific region in the aftermath of the Christchurch earthquake. We were able to reciprocate by assisting other societies and international communities in their time of need and we launched successful appeals in response to the Pakistan floods, the tsunami in Japan and the drought in the Horn of Africa. As well as our emergency management role, we are a provider and mobiliser of care and support to vulnerable individuals and communities. We do this by delivering practical communitybased programmes targeted to meet identified needs. In New Zealand, for the first time our new area councils were instrumental in helping us continue to enhance a number of national community programmes, which are making real differences to the lives of vulnerable people. These have been some of our darkest days. We have seen the forces of nature bend and at times break the environment, but through adversity we have witnessed the power of humanity. From country to community to neighbourhood the human spirit has remained resilient. Our volunteers, members and staff are making a real difference every day. It’s what we do it’s human nature.
Thousands of donors put their trust in New Zealand Red Cross to make a difference with their money in a fair, timely and transparent way. We undertook to honour that trust and have so far assisted over 57,000 people with cash grants to meet identified needs. Volunteers, members and staff worked long hours under sometimes demanding circumstances to support those most in need, while other Red Cross programmes and services continued uninterrupted.
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PENNY MASON National President
JOHN WARE Chief Executive
NEW ZEALAND RED CROSS YEAR IN REVIEW 2011
OUR VOLUNTEERS, MEMBERS AND STAFF MAKE A REAL DIFFERENCE EVERYDAY Our people
First Aid
•
Volunteers, members and staff responded to humanitarian needs on an unprecedented scale
•
Achieved maximum rating of double “highly confident” after New Zealand Qualifications Authority review
•
New Zealand Red Cross staff assisted Australian Red Cross during Queensland Floods
•
New range of first aid courses were launched
•
177 AEDs were sold
•
New Zealand Red Cross AEDs were instrumental in saving two lives
•
Leadership development was a key focus
•
Specific training and development on volunteer management
Local programmes •
Remodelled our Save-a-Mate course to a targeted New Zealand specific programme
•
Community transport extended to 11 locations
•
671,635 meals on wheels delivered
•
Breakfast in Schools absorbed into Kick Start breakfast programme
Red Cross Shops •
Achieved a surplus of $1.3 million
•
Four new shops were opened
•
The successful partnership with Country Road continued
•
Volunteers undertook a major training programme
Fundraising •
Eleven appeals raised over $110 million
International Operations
•
9000 new Project Partners were engaged
•
50th year of the aid worker programme
•
•
Supported telecommunications, HIV/Aids awareness and sub-regional work in the Pacific
Annual Appeal and direct mail campaigns achieved record results
•
•
Funded development projects in Timor Leste, South East Asia and Afghanistan
Key partnerships with Purex and New Zealand Post established
•
Connected tens of thousands of people with Restoring Family Links
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What we’ve achieved at home and overseas
BREAKFAST IN SCHOOLS
COMMUNITY TRANSPORT
Community training participants
15,774 13,623
271,662 BREAKFASTS SERVED
Patients Transported
KIDS TAUGHT FIRST AID
2010: 285,429
2010: 10,059
2010: 10,973
MEALS ON WHEELS
RED CROSS SHOPS
FIRST AID
671,635
50
HOT MEALS DELIVERED
SHOPS
63,080 COURSE PARTICIPANTS
2010: 696,875
4
2010: 46
2010: 67,583
NEW ZEALAND RED CROSS YEAR IN REVIEW 2011
This year our organisation’s capabilities and resources have been stretched providing humanitarian support to those in need, yet usual community, national and international programmes continued.
EMERGENCY MANAGEMENT
Special Appeals Supported
AID WORKERS
11 58
19 TEAMS
DEPLOYED
2010: 21
2010: 15
2010: 55
SPECIAL APPEALS
Disaster relief and development
refugeeS supported
1,058 $71.2m $110.9m RAISED FOR EMERGENCIES
Dollars contributed
2010: $8.7 million
2010: $12.7m
2010: 529
For more information about what we’re doing at home and overseas go to www.redcross.org.nz/nz
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Humanitarian aid workers The list below is made up of aid workers who were supported by New Zealand Red Cross between 1 July 2010 and 31 June 2011. This list includes aid workers who ended missions in 2010/2011, as well as those with start dates in 2010/2011.
KEY AREAS
Libya Judy Owen Nursing Joyce Hood Nursing
Georgia HEALTH WORKERS Health Hospital Administrator Nursing Community Health First Aid Hospital Project Manager Physiotherapy
Andrew Cameron Heath Joyce Hood Health
Jordan Jodye Tomalin Security
Gaza Guru Dev Singh Nursing
Iraq
Economic Security
Andrew Cameron Hospital Project Manager Lindah Jury Health Janet Askew Health Gail Corbett Nursing Rachael Maunsell Health
Afghanistan
Security
Rachael Maunsell Nursing Barbara Turnbull Nursing Jaquee Dixon-West Nursing Louise Akavi Nursing
Tajikistan Graham Zinsli Health
Russia LOGISTICS Resource Mobilisation
Joyce Hood Health
Krygzstan Grant Hargreaves Logistics
Sudan Glenys Checchi-Ewans Community Health Janet Askew Health
EMERGENCY RESPONSE UNIT
Tunisia Bill Olsen IT and Telecommunications Emergency Response Unit
Yemen Daniel Cowley Economic Security
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COMMUNICATIONS
Somalia/Kenya
IT and Telecommunications
Felicity Gapes Health
NEW ZEALAND RED CROSS YEAR IN REVIEW 2011
Pakistan Barbara Turnbull Nursing Hilary Cullen Health Glenys Checchi-Ewans Hospital Administrator Judy Owen Nursing Glenn Rose Monitoring and Evaluation Rebecca Barrell Nursing Amanda Scothern Pakistan Branch Development Ana Zarkovic Water and Sanitation
KEY AREAS
WATER AND SANITATION
Sri Lanka/Thailand Cheryl Campbell Physiotherapy Niall Shepherd Security
ASIA / Pacific ZONE Jane Edgar Water and Sanitation Melanie Ogle Resource Mobilisation Jeremy Francis Logistics Alan Bradbury Resource Mobilisation/ Monitoring and Evaluation
ORGANISATION Organisational development Head of Office Monitoring and evaluation Branch development
Timor-Leste Amanda Scothern Organisational Development Sue Chamberlain Organisational Development
Pacific Region
GENERAL AID WORKER
Rosemary Fenton Community Health Peter Winthrop First Aid
Tonga Terry Butt Organisational Development
SHELTER
Samoa Terry Butt Head of Office
Papua New Guinea Graham Zinsli Health
RELIEF
Cook Islands Jane Edgar Water and Sanitation
Solomon Islands Steve Davis IT and Telecommunications Emergency Response Unit
AID WORKERS SENT to Christchurch Dean Manderson Relief Jane Edgar Water and Sanitation Colleen Ruru General aid worker Michelle Dwight General aid worker Melanie Ogle Resource Mobilisation Greg Johns Relief Kevin Duignan Relief Douglas Clark Relief Janna Hamilton Communications
Haiti Kevin Duignan Shelter Denise Oakenfull Shelter
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Financial snapshot
(IN MILLIONS OF DOLLARS)
FIRST AID INCOME FIRST AID INCOME
PUBLIC DONATIONS PUBLIC DONATIONS
10 10
FIRST AID INCOME FIRST AID INCOME 8 8 10 6 10 6 8 FIRST AID INCOME 4 8 FIRST AID INCOME 4 6 10 6 2 10 2 FIRSTFIRST AID INCOME AID INCOME 4 8 4 8 10 6 2 10 2007 2008 2009 2010 2011 2 6 2007 2008 2009 2010 2011 84 8 4 First Aid Income 6 2 6 2007 2008 2009 2010 2011 2007 2008 2009 2 New Zealand Red Cross has a target of training 2010 2 per cent of 2011 the 4 4 2
New Zealand population each year, around 70,000 people. Our new 2 2007 range of 2007 courses and updated teaching provide the best 2008 2009 2010 2011 2008 2009materials 2010 2011 learning experience and opportunity for customers. TRADING SURPLUS TRADING SURPLUS
5 5 2007 2007 4 4 5 3 5 3 4 2 4 2
3 5 1 3 5 1 2 4 2 4 53 5 2007 1 1 3 2007 42 4 2 3 1 3 2007 2007 1 2 2
2008 2008
2009 2009
2010 2010
TRADING SURPLUS TRADING SURPLUS
2011 2011
TRADING SURPLUS TRADING SURPLUS TRADING SURPLUS TRADING SURPLUS 2008 2008
2009 2009
2010 2010
2011 2011
2008 2008
2009 2009
2010 2010
2011 2011
Trading surplus LEGACIES 1 LEGACIES 1 2007 2008 2009 2010 A lower first aid surplus this year reduced Trading 2011 activity 2007 2008 2009 earnings. 2010 2011 5 makes a major contribution to funds available for assisting the community. 5 LEGACIES LEGACIES 4 4 2007 2007 2008 2008 2009 2009 2010 2010 2011 2011 5 3 4 2 3 5 1
5 3 4 2 3 5 1
LEGACIES LEGACIES
2 4 2 4 53 5 2007 1 1 3 2007 42 4 2 3 1 3 2007 2007 1 2 2 1
1
2007 2007
LEGACIES LEGACIES 2008 2008
2009 2009
2010 2010
2011 2011
2008 2008
2009 2009
2010 2010
2011 2011
2008 2009 2010 2008 2009 2010 CONSOLIDATED FUNDS CONSOLIDATED FUNDS
2011 2011
120120 LEGACIES 2007 2007 2008 2008 2009 2009 2010 2010 2011 2011 100100 FUNDS We are grateful toCONSOLIDATED beCONSOLIDATED regularly chosen FUNDS as beneficiaries in testamentary 80gifts. We are confident the nature and reach of our humanitarian work 80 120 120 support from testators. 60will 60result in continued 100 100 CONSOLIDATED FUNDS CONSOLIDATED FUNDS 40 40 80 80 120 120 20 20 60 60 CONSOLIDATED FUNDS CONSOLIDATED FUNDS 100100 40 40 12080120 80 2008 2009 2010 2011 20 20 2007 2007 2008 2009 2010 2011 60 100 100 60 40 40 80 80 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011 20 20 60 60 40 40 20 20 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011 2007 2007
2008 2008
2009 2009
2010 2010
2011 2011
CONSOLIDATED FUNDS Consolidated funds this year have increased due to donations unspent at the end of the financial year.
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10 10
PUBLIC DONATIONS PUBLIC DONATIONS
8 8 10 6 10 6 8 4 8 4 6 10 6 2 10 2
PUBLIC DONATIONS PUBLIC DONATIONS
PUBLIC DONATIONS PUBLIC DONATIONS 4 8 4 8 106 2 10 2007 2008 2009 2010 2011 2 6 2007 2008 2009 2010 2011 84 8 4 donations Public 6 2 6 2007 2010 2011 2007 has2008 2008 the2009 2009of a consistent 2010 national 2011 Fundraising income reflected benefit 2 4 approach and a more diversified earnings stream. Income excluding 4 special and the annual appeal grew by 18 per cent in the year. 2 2 appeals 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011 5 5 2007 2007 4 4 5 3 5 3 4 2 4 2 3 5 1 3 5 1 2 4 2 4 51 3 3 15 2007 2007 42 4 2 3 1 3 2007 2007 1 2 2INCOME SHOP
SHOP INCOME SHOP INCOME
2008 2008
2009 2009
2010 2010
SHOP INCOME SHOP INCOME
2011 2011
SHOP INCOME SHOP INCOME SHOP INCOME SHOP INCOME 2008 2008
2009 2009
2010 2010
2011 2011
2008 2008
2009 2009
2010 2010
2011 2011
SPECIAL APPEALS INCOME
1 APPEALS INCOME 1 2007 Shop income continuesSPECIAL to 2008 grow as the footprint shops is extended. 2008 2009 2011 2007 2009 of 2010 2010 2011 The120 range and quality of goods offered for sale is in keeping with our 120 message “great value great cause”. APPEALS INCOME 100100 2007 2007SPECIAL SPECIAL INCOME 2008 2009 2009 2010 2010 2011 2011 2008 APPEALS 80 80 120 120 60 60 100 100 SPECIAL APPEALS INCOME SPECIAL APPEALS INCOME 40 40 80 80 120 120 20 20 60 60 SPECIAL APPEALS INCOME SPECIAL APPEALS INCOME 100100 40 40 12080120 80 2008 2009 2010 2011 20 20 2007 2007 2008 2009 2010 2011 60 100 100 60 40 40 80 80 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011 20 20 60 60 40 40 20 20 2007 2008 2009 2010 2011 EXPENDITURE 2007 HUMANITARIAN 2008 2009 2010 2011
HUMANITARIAN EXPENDITURE 120120 APPEALS INCOME SPECIAL 2007 2007HUMANITARIAN 2008 2008 2009 2009 2011 2011 2010 EXPENDITURE 100 We receive overwhelming support for2010 needs resulting from HUMANITARIAN EXPENDITURE 100 each year conflicts 80 80and natural disasters. This year $107.3 million was donated 120 120 to 100 our launched in response to the Canterbury earthquakes. 60 appeals 60 100 HUMANITARIAN EXPENDITURE HUMANITARIAN EXPENDITURE 40 40 80 80 120 120 20 20 60 60 HUMANITARIAN EXPENDITURE HUMANITARIAN EXPENDITURE 100100 40 40 12080120 2008 2009 2010 20 80 2007 2008 2009 2010 20 2007 60 100 100 60 40 40 80 80 2007 2008 2009 2010 2007 2008 2009 2010 20 20 60 60 40 40 20 20 2007 2008 2009 2010 2007 2008 2009 2010 2007 2007
2008 2008
2009 2009
2010 2010
Humanitarian Expenditure In the last five years New Zealand Red Cross has spent in total $118 million on humanitarian needs including $63 million this year in response to the Canterbury earthquakes.
2011 2011 2011 2011 2011 2011 2011 2011
NEW ZEALAND RED CROSS YEAR IN REVIEW 2011
NATIONAL
Directory New Zealand Red Cross is part of the world’s largest humanitarian network. It is an independent humanitarian organisation, founded in 1863, and based on the Fundamental Principles of the International Red Cross and Red Crescent Movement of humanity, impartiality, neutrality, independence, voluntary service, unity and universality. New Zealand Red Cross operates in a neutral and impartial manner, independent of religious, cultural, or political affiliations. AS AT 30 JUNE 2011 Patron His Excellency The Right Honourable Sir Anand Satyanand GNZM, QSO, Governor-General of New Zealand National Board National President Penny Mason National Vice-President Paul Steere Debby Butler Brie Jessen, youth representative Paul Kiesanowski Jennifer McMahon Ian McPherson Steve Osborne Alan Webb Counsellors of Honour Terry Butt Joan Cockburn, CBE, JP Nancy Cook Pat Gribble, QSM, JP Lynette Jones, CNZM Jocelyn, Lady Keith, CBE Rt Hon Justice Sir Kenneth Keith, ONZ, KBE Dr Ron MacKenzie, QSO Gerald McDougall, OBE, JP Kerry Nolan Patricia O’Brien, QSO Jane Smith Sydney Smith John Stevens Jerry Talbot Paul Watson Rev Gavin Yates Peter Young
Officials International Humanitarian Law Consultant Rt Hon Justice Sir Kenneth Keith, ONZ, KBE New Zealand Red Cross Foundation Trustees Christopher Batten (Executive Trustee) Peter Allport Falcon Clouston Alan Isaac Peter Martin Belinda Stanley Paul Steere Mark Weaver Management Chief Executive, John Ware National Retail Manager, Patrick Cummings Business Services Manager, Bruce Jones International Operations and Emergencies Manager, Andrew McKie National Fundraising Manager, Alice Montague (appointed 15 August) People and Capability Manager, Gillian Peacock National Operations Manager, Wendy Potter National Education and Training Manager, Graham Wrigley Bank ASB Bank Limited Legal Adviser Burrowes and Company Auditor Deloitte National Office Red Cross House, 69 Molesworth Street P O Box 12 140, Thorndon, Wellington 6144, New Zealand Ph. 64 4 471 8250 Fax. 64 4 471 8251 Website. www.redcross.org.nz E-mail. national@redcross.org.nz
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