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Jacqueline Baxter Editor





School Inspectors
Policy Implementers, Policy Shapers in National Policy




Contexts






AccountabilityandEducationalImprovement
Serieseditors
MelanieEhren,UCLInstituteofEducation,UniversityCollegeLondon,London, UK
KatharinaMaagMerki,InstitutfürErziehungswissenschaften,UniversityofZurich, Zurich,Switzerland
Thisbookseriesintendstobringtogetheranarrayoftheoreticalandempirical researchintoaccountabilitysystems,externalandinternalevaluation,educational improvement,andtheirimpactonteaching,learningandachievementofthe studentsinamultilevelcontext.Theserieswilladdresshowdifferenttypesof accountabilityandevaluationsystems(e.g.schoolinspections,test-basedaccountability,meritpay,internalevaluations,peerreview)haveanimpact(bothintended andunintended)oneducationalimprovement,particularlyofeducationsystems, schools,andteachers.Theseriesaddressesquestionsontheimpactofdifferent typesofevaluationandaccountabilitysystemsonequalopportunitiesineducation, schoolimprovementandteachingandlearningintheclassroom,andmethodsto studythesequestions.Theoreticalfoundationsofeducationalimprovement, accountabilityandevaluationsystemswillspecifi callybeaddressed(e.g. principal-agenttheory,rationalchoicetheory,cybernetics,goalsettingtheory, institutionalisation)toenhanceourunderstandingofthemechanismsandprocesses underlyingimprovementthroughdifferenttypesof(bothexternalandinternal) evaluationandaccountabilitysystems,andthecontextinwhichdifferenttypesof evaluationareeffective.Thesetopicswillberelevantforresearchersstudyingthe effectsofsuchsystemsaswellasforbothpractitionersandpolicy-makerswhoare inchargeofthedesignofevaluationsystems.
Moreinformationaboutthisseriesathttp://www.springer.com/series/13537
JacquelineBaxter Editor
SchoolInspectors
Editor JacquelineBaxter
TheDepartmentofPublicLeadership andSocialEnterprise
TheOpenUniversityBusinessSchool
TheOpenUniversity
MiltonKeynes
UK
ISSN2509-3320ISSN2509-3339(electronic) AccountabilityandEducationalImprovement
ISBN978-3-319-52535-8ISBN978-3-319-52536-5(eBook) DOI10.1007/978-3-319-52536-5
LibraryofCongressControlNumber:2016963610
© SpringerInternationalPublishingAG2017
Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart ofthematerialisconcerned,specificallytherightsoftranslation,reprinting,reuseofillustrations, recitation,broadcasting,reproductiononmicrofilmsorinanyotherphysicalway,andtransmission orinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped.
Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthis publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfrom therelevantprotectivelawsandregulationsandthereforefreeforgeneraluse.
Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinformationinthis bookarebelievedtobetrueandaccurateatthedateofpublication.Neitherthepublishernorthe authorsortheeditorsgiveawarranty,expressorimplied,withrespecttothematerialcontainedhereinor foranyerrorsoromissionsthatmayhavebeenmade.Thepublisherremainsneutralwithregardto jurisdictionalclaimsinpublishedmapsandinstitutionalaffiliations.
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ThisSpringerimprintispublishedbySpringerNature TheregisteredcompanyisSpringerInternationalPublishingAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland
Foreword:InspectingSchools Assembling Control?
Itseemsastrangeparadoxthatinthiseraof ‘rollingbackthestate’,school inspectionhasbeenrevived,reinventedandrolledoutbysomanygovernments seekingto fi ndnewapproachestocontrollingschooling.Yetschoolinspectionis surelyanideawhosetimehascome,evenifthepracticeofinspectingschoolshas beenaround,insomeformoranother,forcenturies.Inspectionhasbecomea criticalweaponinthearmouryof ‘reforming’ statesseekingtosecurenewmeansof controloverpublicservicesinaperiodwhereconventionalhierarchical/ bureaucraticsystemsofgovernmentcontrolhavebeendismantled.Inspection processespromisesolutionstodifferentproblemsofgoverninginthesetransitions. Theyofferawayoftrackingpolicyimplementationandperformance ‘atadistance’;aprocessforscrutinisingtheperformanceofsemi-autonomousprofessionals;ameansofinstallingandpromotingacompetitiveethosineducations systems;andalegitimatingindependentandobjectiveevaluativeprocessinanera wherepublicshavebecomeincreasinglyscepticalaboutgovernmentclaims.
Suchpromiseshaveunderpinnedthespreadofschoolinspectioninmany jurisdictions.Nevertheless,ful fillingthesepromiseshasprovedharderinpractice andthereisastrongsensethatregularreinventionsometimesknownascontinuous improvementorevenpermanentrevolutionhasbeensigni ficantfortheorganisation andpracticeofschoolinspectionasstatestryto fi ndthe ‘rightmix’ forgoverning schoolingatadistance.Thatincludestryingtoworkouthowbigthatdistance shouldbe(howlongisanarm’slengthingovernmentalterms?) andhowit shouldbespanned:whatpersonnel,practices,andorganisationalformsshould constituteschoolinspection.When ‘aninspectorcalls’ whoarethey?Howdothey evaluateschools?Whatsortsofexpertisedotheybringtobearontheschool?What sortsofknowledgedotheycollect?Andwhatdotheydowiththatinformation? Theschoolinspectorisanapparentlyvitalcoginthemachineryofgoverning schooling,buthasonlyrecentlybecomeafocusforsustainedstudy.
Thethingwecallschoolinspectionhasprovedtobeashapeshiftingactivity.In part,thisreflectsthepressuresforchangeandinnovationthatweighsoheavilyon theorganisationofpublicservicesinthecontemporaryworld.Thereisanalmost
constantdemandforimprovement,innovationandtransformationasameansof demonstratingthatorganisations andthegovernmentsthatdirectthem arenot standingstillor ‘coasting’ inthefaceofaturbulentenvironment.Thevarietyof systemsofschoolinspection(sharplyrevealedinthiscollection)alsoreflectsthe differentinstitutionalinheritancesofthenationalsystemsinwhichinspectionis organised.However,itisimportantnottomaketoomuchofthisinstitutionalist viewof ‘pathdependency’,sincemanyofthecasesfeaturedhererevealradical breaksindesign,orevenabolitionfollowedbyreinvention.
Thisvariabilityofinspectionmightalsobeviewedintermsofthediversityof elementsthathavetobeassembledinordertobringschoolinspectionintobeing (borrowingloosely,asmanyhavedone,fromtheDeleuzianideaofassemblage/ agencement).Inspectionneedsa place bothalocationintheapparatusesand relationsofgoverningandasetofphysicalspacesthatitinhabits(atdifferent levels national,international,local).Thoseplaces,asDoreenMassey(2005)and othergeographershaveargued,arerelational:theyareformedoutof,andcondense, patternsofconnections, flowsofpowerandmore.Intheprocess,theyproducethe distancesinvolvedin ‘governingatadistance’.Second,whatsortof knowledge doesinspectionrequire?Whatsortofexpertisesupportsinspectionasapracticeand whatsortofknowledgedoesitproduce?Third,whatsortsof objects aredeployed intheprocessofinspection(handbooks,recordingdevices,forms,standardised vocabularies,etc.)?Fourth,inwhatsortsof practices istheprocessofinspection enacted howareinspectionsconducted(onandoffstage)?Perhapsmostimportantly,inspectionneedsparticulartypesof people:Areinspectorscurrentteachers orschoolleaders?Aretheypreviouslyexperiencedteachers?Aretheyformedin conventionsotherthanpedagogy(thelaw,scienti ficobservation,etc.)?Inspectors embodyandenacttheprocessofinspection withoutthem,therewouldonlybe data.Nationalschoolinspectionsystemsvaryineachoftheseelements andin howtheyarecombinedintoanagencyandaprocessthatappearscoherent.Inthe chaptersthatfollow,itispossibletoseesomeofthesevariations,thedifferent nationalpracticesofinspectionthatresultandtheirembodimentindifferenttypes ofinspector.
Asthiscollectiondemonstrates,thisattentiontovariationmattersinseveral ways.Itmattersbecauseschoolinspectionhasbecomesosigni ficantfortheways schoolingisgovernedandyettoooftensoundsasthoughitisthesamepractice.It mattersbecauseschoolinspectionhasbeendeployedbygovernmentsformany differentpurposes(evaluatingperformance,improvingperformance,regulating professionals,enforcingpolicy,demonstratinggovernmentalcompetenceand more)andyetinvolvesdivergenttypesofmechanismwhichmaybemoreorless appropriatetotheseobjectives.Itmattersbecauseschoolinspectionhasoccasionallybecomethefocusofprofessional,publicandpoliticalcontroversy (reflectingitsincreasedsalienceingoverningterms)anditwouldbeusefultoknow whataspectsofinspectionmakeitvulnerabletocontroversy.Finally,itmatters becausethetemptationistotreatschoolinspectionasasortof ‘blackbox’ for schoolimprovement agovernmentaltoolwhoseeffectscanbeassessedorevaluated.Butunlessweopentheblackboxandunderstandthecomplexassemblyof
Foreword:InspectingSchools
elementsthatgointoaparticularversionofschoolinspection,wecannothope tounderstandanyeffectsorwhytheymightbedifferentfromthosevisible elsewhere.Inparticular,thedifferentarrangementsofinspectionandthedifferent embodimentsintypesofinspectorarecriticaltotheseambitionsofgoverning.This booktakesanimportantsteptowardsunlockingtheblackboxandlayingbaresome ofthemysteriesofschoolinspection.
JohnClarke VisitingProfessor
DepartmentofSociologyandSocialAnthropology
CentralEuropeanUniversity
EmeritusProfessor
FacultyofSocialSciences
TheOpenUniversity
MiltonKeynes
UK
Reference
Massey,Doreen(2005) Forspace.London:SagePublications.
Acknowledgements
Iamgratefultoalloftheauthorsinthisvolumeforthequalityoftheircontributions andtheirpatienceinrespondingtocommentsandqueriesinearlierdraftsofthe chapters.
1SchoolInspectorsasPolicyImplementers:Influences andActivities 1 JacquelineBaxter
2ChangingPolicies ChangingInspectionPractices? OrtheOtherWayRound?
KathrinDederingandMoritzG.Sowada
3DifferentSystems,DifferentIdentities:TheWorkofInspectors inSwedenandEngland ...................................
JacquelineBaxterandAgnetaHult
4InspectorsandtheProcessofSelf-EvaluationinIreland .........
MartinBrown,GerryMcNamara,JoeO’HaraandShivaunO’Brien
5FeedbackbyDutchInspectorstoSchools
M.J.Dobbelaer,D.GodfreyandH.M.B.Franssen
6MakingaDifference?TheVoicesofSchoolInspectors andManagersinSweden
AgnetaHultandChristinaSegerholm
7HeadteachersWhoalsoInspect:PractitionerInspectors
HenryJ.Moreton,MarkBoylanandTimSimkins
8KnowingInspectors
JoakimLindgrenandLindaRönnberg
9FramingtheDebate:InfluencingPublicOpinion ofInspection,InspectorsandAcademyPolicy: TheRoleoftheMedia
JacquelineBaxter
10TheShortFlourishingofanInspectionSystem ................
HerbertAltrichter
11WhatStatedAimsShouldSchoolInspectionPursue? Viewsof Inspectors,Policy-MakersandPractitioners 231 MaartenPenninckxandJanVanhoof
12SchoolInspectors:ShapingandEvolvingPolicy Understandings 259 JacquelineBaxter
Chapter1
SchoolInspectorsasPolicyImplementers: Infl
uencesandActivities
JacquelineBaxter
Abstract Thischapterintroducestheideaofschoolinspectorsasimplementersof publicpolicy,framingtheirrolewithinthecontextofpolicyimplementationand thegovernanceofeducation.Usingaframeworkforpolicyimplementation developedbyWeibleandSabatier(Handbookofpublicpolicyanalysis.Taylorand Francis,London,pp.123–136, 2006),itpresentsamodi fiedframeworkfor investigatinginspectors’ workandpracticesaspolicyimplementers.Insodoingit questionstheirroleaspolicyshapersandpolicycoalitionworkersinthecontextof thepracticeofinspectioninFinland,Sweden,England,Germany,TheGerman StateofLowerSaxony,TheNetherlands,TheRepublicofIrelandandTheAustrian provinceofStyria.Introducingtheideaofpolicylearningitexaminesthewaysin whichpolicylearningtheoryhascontributedtoimplementationtheory,inorderto furtherreflectontheseissuesinthe finalchapterofthisbook.
Keywords Policyimplementation Governance Schoolinspection Policy learning Advocacycoalitionframework
Introduction
Educationpolicyincommonwithotherpublicserviceshasoverthelast20years undergonesignificantchange,inresponsetoglobaleconomic,socialandpolitical drivers.Internationalturbulence,theriseofneoliberalmodesofthinking fi rst positedbyTheChicagoSchoolofEconomicsintheformofMiltonFriedman’s approachtoeconomicpolicyandthediminishedroleofthepublicsectorwithinthis (Friedman 1993, 1995, 2009).
Aspartofthismoregeneraltrendorneoliberalturnasithasbeentermed,there hasbeenanupturninthegrowthandexpansionofpublicserviceregulatorybodies
J.Baxter(&)
TheDepartmentofPublicLeadershipandSocialEnterprise,TheOpenUniversityBusiness School,TheOpenUniversity,MiltonKeynesMK76AA,UK e-mail:jacqueline.baxter@open.ac.uk
© SpringerInternationalPublishingAG2017
J.Baxter(ed.), SchoolInspectors,AccountabilityandEducationalImprovement, DOI10.1007/978-3-319-52536-5_1
(seeforexampleClarke 2007),whichhavegrowninresponsetogovernments’ beliefinthesocalledcitizenconsumerwhoisentitledtochoiceinpublicservices andwhichispremisedonthetenetsofpublicchoicetheory(seeforfurther informationClarkeandNewman 1997;Clarkeetal. 2007).Regulatoryagencies, usedinterchangeablyherewiththeterminspectorate,havemushroomedinorderto offerreadilyavailablestatisticsandinformationthatwillaidthecitizenconsumerto chooseservicesinwhatamounts,inmanyOECDcountriestoaquasi-publicservicemarketplace.
Inthecaseofeducation,schoolinspectionasameansofbothgoverningand improvingstandardsineducation,haswitnessedanexponentialgrowthinpopularity,andacrossEuropeInspectoratesaredevelopingnewinspectionmethodsand modalitiesthatrespondtoincreasinglevelsofdecentralizedgovernance.This decentralisationischaracterisedbyashiftfromcentralbureaucraticformsof governancetoadispersalofgoverningpoweroverawidevarietyofnewnetworked organisations(Newman 2001).Inspectoratesplayacentralpartwithinthesenew systems,actingaspolicyimplementersthatdriveandfacilitatetheachievementof policygoals.Theyalsofunctionasacentralelementwithinnationalaccountability mechanismsofindividualcountries.
Inspectoratesareakeyelementinpolicynetworksthathavedevelopedsincethe declineofhierarchicalmodelofgovernmentandamoveawayfromthepublic bureaucracystate(Hood 1990).Theyareoneamongstnumerousorganisationsor ‘assemblages’ (ClarkeandNewman 1997),thatofferbothexpertiseandthe opportunityforgovernmenttogovernatarm’slength.Theyprovidethe, ‘many eyes’,manyhands,’ approachthathavepermittedthereformulationoftraditional approachestoregulation,whilstalsoperformingaccountabilitymechanismswhich provideanyorallofthefollowing:
1.Preventionofabuse,corruption,andmisuseofpublicpower
2.Assurancethatpublicresourcesarebeingusedinaccordancewithpublicallystatedaims andthatpublicservicevalues(impartiality,equality,etc.)arebeingadheredto.
3.Improvementoftheefficiencyandeffectivenessofpublicpolicies.
4.Enhancingthelegitimacyofgovernmentandimprovingpublictrustinpoliticiansand politicalinstitutions
5.Lessonlearningandpreventingtherecurrenceofpastmistakes.(Flinders 2008,p.169)
Increasinglyeducationandinspectionpolicycannolongerbesaidtobeconfinedtothenationalcontextbutemergeaspartofa, ‘newpolicycommunityin Europe(Grek 2015,p.38).Thiscommunitymanifeststhroughorganisationssuch asTheStandingInternationalConferenceofInspectorates(SICI),andisshapedby policyinnovationsandbrokeringwhichemanatefrominternationalorganisations suchastheOrganisationforEconomicCooperationanddevelopment(OECD). InternationalcomparisonssuchastheOECD’sPISA(ProgrammeforInternational StudentAssessment),haveproducedasysteminwhichschoolimprovementis drivenlargelybydataandnotionsofwhatconstitutesqualityineducationiscrafted andshapedbyinternationalreportsonnationalsystemsofeducation(Ozga 2011).
Theseinternationalcomparatorshaveprovenveryseductivetopolicymakers, resultingineffortstoformandshapeinspectoratesinordertomakethemmore ‘effective’ intheirwork.Thisinmanycases,forexampleEnglandandSweden,has resultedinaremodellingoftheinspectionworkforce(seeChap. 3,thisvolume). Evenincaseswheretheworkforcehasnotbeenentirelyremodelled,theimplicationsandeffectsofpolicychanges,drivenbytheconstantdesiretoeffectschool improvement,havehadaprofoundinfluenceoninspectorsandthewaysinwhich theygoabouttheirwork.Whatconstitutes ‘schoolimprovement’ isbynomeans clearcut,butthediscoursescreatedbytheOECD(OrganisationforEconomic Co-operationandDevelopment)havebecomeinmanysenses,hegemonic,the organisationbecoming ‘atranscendentcarrierofreason’ creatinga ‘consensual community’ inwhicheducationfunctionsprimarilyasaneconomicdriver(Grek etal. 2011,p.47).DiscoursewithinthisvolumeisunderstoodasFoucaultelaborated it(Foucault 1969),describingitasthemyriadwaysofconstitutingknowledge, togetherwithsocialformsofsubjectivity,socialpracticesandpowerrelationswhich notonlyproduceandreproducemeaningbutthatarealsoconstitutiveofthenature oftheindividualsthatcreateandaregovernedbythisdiscourse.InrelationtoFig. 1.1 it isenvisagedasadynamicprocessofcreation,actingbetweenandwithinthevarious elementsthatgotomakeupimplementationpracticesandprocesses.
Withinthisinternationaldiscourseinspectoratesandinspectoratesareoneofa numberofpolicyactors,’ whomaybeclassedas ‘policybrokers’,thatis,people

Tenpreconditionsnecessarytoachieveperfectimplementation(adaptedfromHogwood andGunn 1984,pp.123–136)
whoarelocatedinsomesenseattheinterfacebetweennationalandtheEuropean andwho ‘translate’ themeaningofnationaldataintopolicytermsintheEuropean arena,andwhoalsointerpretEuropeandevelopmentsinthenationalspace.’ As Grekandcolleaguesunderstandit(Greketal. 2009,p.2),itformspartofan internationalgrowthinavailabledataabouteducationandtechnologiesavailable, suchas,software,datasharingsystems,statisticaltechniques,statisticalandanalyticalbureaux),’ which, ‘connectindividualstudentperformancetonationaland transnationalindicatorsofperformance’ (ibid,p.3).Assuchthesedatahavebeen, ‘alignedacrosstheOECD,EuropostatandUNESCOandtogetherworkasa ‘magistratureofinfluence’ inhelpingtoconstituteEuropeasaspaceofgovernance (LawnandLingard 2002 inGreketal. 2009,p.3).
Itisnotclearwhatinspectionachieves,eitherintermsofitsimpactortheside effectsproducedbytheprocess(Ehrenetal. 2015;EhrenandVisscher 2006).What isclearisthatinspectorates,andbythatdefinitioninspectors,arecentralin implementingnationaleducationpolicywhichisfrequentlydrivenbycross nationaldiscoursesoneducationandthemeasurementofeducationaloutcomes.
Theterm ‘Schoolinspection’ isnotinitselfunproblematic,butisratheronein whichtensionsbetween ‘hardregulation’ and ‘soft’ developmentalevaluation approachesresideinanoftenuncomfortablerelationship(Greketal. 2010;Ozga etal. 2013;Lawn 2006).Nowhereisthismoreprevalentthan,forexample,in England,whereformanyyearstheinspectoratehasstruggledwithconflicting discourses ontheonehandasagovernmentregulator-anaegisofrobustindependence who, ‘inspectswithoutfearorfavour,’ (Baxter 2016,p.112),whilston theother,anorganisationwhichseekstodevelopa ‘professional’ dialoguewith schoolsinordertoeffecttheirimprovementanddevelopment.Thistensionisfar fromuniquetoEngland,asthechaptersinthisvolumeandotherresearchinto inspectionandeducationalregulationreflect(seeforexample:EhrenandVisscher 2008;GrekandLindgren 2014).
Thereasonforthesetensionsisnoteasytodiscern,asalreadyexplained, inspectorateshavelargelygrownupaspartofawiderneoliberalturningovernance,asoneofanynumberofquasi-governmentalagenciesthatpermitthestate to,governatarms-length(seeforexample:Flinders 2008;Clarke 2011).Acomplex interplayoftheneoliberalneedto ‘governbynumbers’—usingdatatodiscern improvement,andtheunassailablefactthatschoolsarecomplexorganisationsin whichimprovement(howeverthatisdefi ned),isneverattributabletosinglefactor. Thisleavestheveryactofinspectionandtheworkthatinspectorsperform,opento interpretationbyallactorsconcernedwiththeprocess.Notonlyopentointerpretation,butcognitivelyframedaccordingtoactorsandpolicybrokersinthe implementationchain(seeSpillaneetal. 2002;Spillane 2000).Assuchtheactof inspectingisnotreducibletotheapplicationofasetofcriteriatoasetoforganisationsbutinvolvesmultifariousactivities,relationshipsandinnovationsthat constantlyshiftandevolveinresponsetosocial,political,culturalandeconomic factors.Thesetensionsplayoutinpolicyformationandimplementationprocesses asstatesseektomanipulateeducationinpursuitofsocialandeconomicgoals.
InspectionasGovernanceWithinthePolicyProcess
Changestonationaleducationpolicyanddiscoursesonthewaysinwhichschools areexpectedtoimproveoutcomeshasbeenfoundtoexertaprofoundinfluenceon theworkandpracticesofinspectionagencies.Theseinfluencesrangefromchanges towhatinspectorsareexpectedtoachieve,totheknowledgethattheyareexpected toemploywithintheprocess(Ozgaetal. 2014).Educationandschoolinspection arefrequentlycaughtbetweencompetingdiscoursesthatpositionthemononehand aspublicserviceregulatoryagents,whilstontheotherhand,interpellatingthemas providersofinformationtopublicconsumersinaneducationmarketplace(Ozga andSegerholm 2015).Thesetensionsalsoaffectthewaysinwhichinspectorates areconceptualisedandimaginedbypolicymakersandpublic,andcontributesto the ‘infrastructureofrules’ andregulationsthatconditionhowinspectorsgoabout theirwork(Baxteretal. 2015,p.75).Theserulesarenotcon finedtopolicy documentsandartefacts,butrepresentpolicytraditionswhichexertaprofound influenceoverthepracticesandprocessesofinspection. Inspectoratesarecentraltothepoliticalprojectsofgovernmentsasregulatory enforcersandorganisationsthatactasknowledgebrokerswithinthepolicyprocess. Assuchtheinspectorsthemselvesarepolicyimplementersandtheirwork,professionalidentitiesandprocessesaffectedbypolitical,economicandsocialchange thatinturnaffectinspectionpolicy.Assuchtheyare,incommonwithother regulatorybodies,expectedtomaintainahighdegreeofseparationfromtheir politicalmasters(Boyneetal. 2002).Howeverasthechapterswithinthisvolume reflect,therearetensionsinherentwithinthissupposition.Arecentstudyby Ennser-Jedenastik(2015),revealedadirectcorrelationbetweenpoliticisationof regulatorybodiesandtheamountofdejure(legal)independencefromgovernment theypossess.Thestudywhichinvestigated700toplevel-appointmentsinregulatoryagenciesin16WesternEuropeancountries,showedthat, ‘individualswithties toagovernmentpartyaremuchmorelikelytobeappointedasformalagency independenceincreases’ (p.507).Thisisaninteresting findingforinspectorates thatwerelargelyestablishedinordertocreateimpartialassessmentsofeducational quality,yetwhicharedrivenbyeconomicandpoliticalpolicyimperatives,and whichstruggletomaintainlegalandpoliticalindependenceascoreelementsin theirlegitimacyandcredibility.
StudiesinearlierworkbyKopecký etal.(2012),concludedthattheprincipal reasontoemploypartypatronageisnolongertorewardloyaltyamongparty supportersbuttoexercisecontroloverandincreasinglyfragmentedanddecentralizedpublicsector.Politicizationisthusanorganizationaladaptationbyparties facedwithastateapparatusthatcannolongerbesteeredeffectivelywitha top-downapproach(Kopeck ý etal. 2012 inEnnser-Jedenastik 2015,p.511).The extenttowhichinspectoratesareperceivedtobedisinterestedandimpartialhas alwaysbeenkeytotheirlegitimacyandperceptionofthis,animportantpartof educationandinspectionpolicyimplementation(Clarke 2007;Ozgaetal. 2013).
ImplementationofPublicPolicy
Asymposiumwhichtookplacein2004andaroseoutofaseriesof fiveESRC (EconomicandSocialResearchCouncil)seminarscalled ‘ImplementingPublic Policy:Learningfromeachother,’ discussed,amongstotherissues,thewaysin whichtotheorizepublicpolicyimplementation(Scho field 2000).Oneofthemost importantquestionsemanatingfromthesymposiumaskedwhetheritwastimefora revivalinimplementationstudies.Accordingtotheauthorsthearticledetailingthe symposium,thequestionaroseduetothewayinwhichthestudyofpolicy implementationhadchanged,and,tosomeextentbeenmarginalizedbytheadvent ofNewPublicManagement.Thusleadingtoanemphasisonregulationandperformancemanagementandsideliningthe fieldofimplementationstudies.Asthis volumereflects,thisiscertainlyacontributoryfactorintheriseofinspectionasa meansofimplementingeducationpolicyandofgoverningeducationsystemsmore broadly.Thesecondquestionasked,whattheroleofknowledge,learningand capacityisinensuringthatpolicyisenacted(SchofieldandSausman 2004,p.235). Thethirdexaminedtheutilityoftheoreticalmodelsofimplementation,whilethe fourthexaminedtheroleofcontext.AsSusanBarrettandColinFudgepointout,all publicpolicyformspartofwiderideologicaldebatesabouttheroleofthestatein societyandthe ‘governability’ ofanincreasinglycomplexandglobalizedsociety (BarrettandFudge 1981).Theseideologicaldebatesarebynomeansconfinedto thecreationofpublicpolicyatgovernmentlevel,butaffectimplementationprocessesandpracticesas ‘streetlevelbureaucrats’ (Lipsky 2010),paidtoimplement themarethemselvesinfluencedbyideologiesandassumptionsbasedaroundthe purposeofthepolicyinthecontextoftheparticulararea.
Inthecaseofeducationandinspectionpolicy,asthisvolumedemonstrates, ideologiesbehindthecreationofinspectionpolicyatgovernmentalandorganizational(inspectorate),level,arecoloredandinfluencedbytheideologiesandbeliefs ofinspectors.
Butthisisnotabookaboutimplementationtheory,thisalreadyexistsinthe extensiveliteratureonthetopic,(seeforexampleSpillaneetal. 2002;Hjernand Porter 1980;HillandHupe 2002;HillandHam 1997).Butratherseeksto investigateaveryparticularkindofimplementationprocesswithinthe fieldof educationandtheeffectthatthoseimplementingit-schoolinspectors-haveonthe process.Throughthislensandthroughthestudieswithinthevolume,thebook examineshownationalandinternationalpolicyinfluenceinspectionpolicy,andif andhowinspectorsnotonlyinfluencethewayinwhichpolicyisimplementedbut affectandshapepolicyinacyclicalmanner.
Withinagooddealoftheliteratureconcerningpolicyimplementationadistinctionismadebetween, ‘policymaking,policyimplementationandtheevaluation ofpolicyoutcomes’.Upuntilthemid70’stherehadbeenagreatfocusonpolicy implementationasa ‘topdownactivity ’;indeedearlierworkbyWildavskyfocused speci ficallyonthis.The ‘topdown’ approachiswellillustratedbyGunn(Hogwood
andGunn 1984),whooutlinetenkeyelementsofthismodel,theseareillustratedin Fig. 1.1
Thetopdownapproachhasbeenroundlycriticisedforitslackofconsideration ofboththemicropoliticsofimplementationanditsinherentlynormative assumptionthatimplementationwasa ‘onewaystreet’ thatitoperatedfromthetop down,andthattherewasnoinfluenceontheprocessfromeitherthosesubjectto theparticularimplementationnortheactorsresponsibleforit(seeforexample: HogwoodandGunn 1984;Lane 1987).Intheearly1970’sthe fieldofpublicpolicy identi fiedasocalled ‘missinglink’ inthestudyofthepolicyprocess,givingriseto whatisnowtermed ‘implementationtheory’ (Hargrove 1975).This fieldofstudy placespolicyimplementationascentraltothe fieldofpolicymakingandthe literaturerelatingtothepolicyprocess.Itsinceptionwasinpartmarkedbythe publicationofPressmanandWildavsky’sseminaltext, ‘Implementation’.which investigatesinsomedetailhow ‘bottomup’ processesandtheindividualstasked withimplementingpolicyaffectnotonlyhowpublicpolicyisimplemented,but equallyhowitisinformedandshapedbytheveryindividualstaskedwithits implementation(PressmanandWildavsky1984).
OneofthemostvirulentproponentsofthebottomupapproachwasSusan BarrettwhowritingwithColinFudgebuiltontheworkofHjernandPorter(Barrett andFudge 1981 inHjernandPorter 1980;).HjernandPorterarguethatinteraction isakeyfactorinimplementationandthatpowerdependencyalsoplaysabigpartin howpoliciesareimplementedontheground(HjernandPorter 1980).Barrettalong withHjernandPorter,suggestthatimplementationispolitical,withactorsnegotiatingthroughouttheprocess.BarrettandFudgealsonotethatinthetopdown (administrative)approachtopolicymaking,whichemphasisescontrolandcompliance,compromisebypolicymakers,resultingfrominteractionsatalllevelsof implementation,couldwellbeviewedasimplementationfailure.Butif,onthe otherhand, ‘implementationisseenas ‘gettingsomethingdone’,thenperformance ratherthanconformanceisthemainobjective,andcompromiseameansof achievingit(BarrettandFudge 1981,p.258).Thisapproachplacesfarmore emphasisontheinteractionsbetweenactorsinthepolicyimplementationprocess. Intermsofinspectionaspolicyimplementation,thisisimportant;placingunderstandingsofwhatinspectionisforascentraltothepolicyimplementationprocess.
AsHamandHillreport, ‘implementationstudiesfaceproblemsinidentifying whatisbeingimplementedbecausepoliciesarecomplexphenomena,’ (Hilland Ham 1997,p.104).Furthermore,theysuggestthat,policiesaresometimesdeliberatelymade, ‘complex,obscure,ambiguousandevenmeaningless nomorethan symbolicgesturestogainpoliticaladvantage,’ (ibid,p.104),bringingaperformativeelementtotheimplementationprocess.Thisperformativeelementis undoubtedlyhighlyvisibleintermsoftheroleplayedbyschoolinspectorswhose actionsplacethemintheeyeofpublicandmediaattention.(seeBaxterand Rönnberg 2014;Wallace 1991).Itisalsoreflectedintheextenttowhichteaching itselfhasbecomeaperformativeactivity,characterisedandcolouredbyneoliberal discourseswhichframeitasatechnoratiooccupationratherthanaprofession(see forexampleOzga 1995).
Thepositionofpolicyimplementers inthiscaseinspectorsisundoubtedly complicatedbyintentionsbehindthepolicyandthewayinwhichthepolicyis framedbygovernmentandthemedia.BarrettandHillpointoutthat,
manypoliciesrepresentcompromises,andthatthesecompromisesarefundamentallybased around:conflictingvalues;keyinterestswithintheimplementationstructure;keyinterests uponwhomthepolicyimplementationwillhaveanimpactandaddthatmanypolicieswill alsobeframedwithoutdueattentiontothewayinwhichunderlyingforces(bethey political,socialoreconomic)willunderminethemattheimplementationstage(Barrettand Hill 1981 inHamandHill 1984).
Valuesatplayduringthepolicyformationstageandthoseatplayduring implementation,havebeenhighlightedbyseveralwritersasbeingkeytotheways inwhichpoliciesplayoutatoperationallevelandtotheextenttowhichcognitive framingiskeyinbothunderstandingandimplementingpolicy(Spillane 2000; Baxter 2016).AsKenYoungpointsout, ‘valueanalysisinthepolicyprocessis withoutadoubtatheoreticalandmethodologicalminefi eld’ (Young 1977,p.1). Thesevaluesappearnotonlyinthepolicymakingprocess,butalsowithinits implementation(GrinandLober 2006;Elmore 1979).The fieldofpoliticalphilosophyhasinvestigatedvaluesatplayduringpolicymaking,particularlyfromthe perspectiveoftheextenttowhichtheymaybesaidtoberedistributive addressing issuesintermsofsocioeconomicapproaches orwhethertheirapproachisoneof recognitionofafundamentalissueinsocietythatrequiresabroadermoreintegrated approach(seeforexampleFraserandHonneth 2003;Fischer 2003a).
Howthevaluesofpolicyimplementerscoalesceorconflictwiththoseinherent withintheparticularpolicyhasreceivedagooddealofattention,particularlyat schoollevel(Bunar 2010;Braunetal. 2010).Conflictingvaluesbetweenpolicy makersandpolicyimplementershasalsoreceivedagreatdealofattentioninthe fieldofprofessionalidentityresearch(seeforexampleAlvessonandWillmott 2004;Baxter 2011;BurkeandReitzes 1991).Thisvolumeexploresbothaspects, framingthemintermsofthepolicyprocess,widerculturaltraditionsofinspection andthepoliticalbackgroundagainstwhicheducationandinspectionpoliciesare implemented.
Thefactorsatplayintheimplementationofpublicpolicyarenotlimitedtothe complex,confoundingandoftencompetingvaluesatplaywheneducationpolicyis formulated,butalsovaryaccordingtothelensthroughwhichtheprocessisviewed. HamandHill,writingin1997drawontheworkofLaneandMajoneand Wildavsky(MajoneandWildavsky 1978),toidentifytofourkeywaysofviewing theimplementationprocess:Evolution(Lane 1987,p.532inHamandHill 1997), learning(Lane 1987,p.534inHamandHill 1984,p.108),coalition(Lane 1987, p.539inHamandHill 1997,p.108)andresponsibilityandtrust(Lane 1987, p.539,inHamandHill 1997,p.108).Determiningtheextenttowhichthe inspectoraspolicyimplementerisinstrumentalininfluencingandaffectingpolicy change,dependslargelyonwhichoftheselensyouemploytoviewtheprocess.
Theevidencepresentedinthisvolumeoffersusefulinsightsintothedegreeto whicheachlensmaybeusedtoanalysetheeffectsofinspectorsonthe
implementationprocess,andwhatthismeansforeducationandinspectionpolicy. Framingthisintermsofamodelofpolicyprocessesenablesthereadertoappreciatethecomplexityoftheinspectorrole.
TheAdvocacyCoalitionFrameworkApproach toPolicy(AFC)
Ausefulframeworkforpolicyimplementationandonethatisparticularlyrelevant tothecasestudiesinthisvolume,wasdevelopedinthelate1980sbySabatier (1988)andhassincebeenemployedandrefinedwithinnumerousstudiesonpolicy implementation(seeSabatierandWeible 2016).Ithasanumberofadvantagesin termsofinvestigationofeducationandinspectionpolicyasWeibleandSabatier state, ‘Itisbestservedasalenstounderstandandexplainbeliefandpolicychange whenthereisgoaldisagreementandtechnicaldisputesinvolvingmultipleactors fromseverallevelsofgovernment,interestgroups,researchinstitutions,andthe media(Hoppe 1999)inWeibleandSabatier(2006,p.119).Themodelisusefulin describingtheauthorscall ‘policysubsystems’,andthewaysinwhichthesesubsystems whichincludeactorsatalllevelswithinthepolicyprogress work togetheraspolicycoalitionsorpolicyadvocates.
Theoriginalmodelhasbeenpraisedforbeingtheoreticallycomprehensive, rigorousandintegrative;butisasanumberofresearcherspointout,is ‘essentially limitedbyitsunderlyingpositivistepistemologyandmethodology’ (Fischer 2003a, p.100).Itishoweververyusefulinthatitholdsthatpolicybeliefsguideactionand makesthelinkbetweenlearning,action,continuityandpolicychange.Usedin collaborationwithinterpretative,hermeneuticmethodsandcombinedwiththe acknowledgementthatratherthanthehierarchythatthemodelsuggests,movement andchangecanbedirectedfrombothabottomupandtopdownperspective,itisa veryusefullensthroughwhichtoexamineimplementation.
Inorderforthemodeltobefunctionallyeffectiveitmustencompassandallow fortheunderstandingthatindividualsarecolouredandconditionedbytheir learning,boundedbytheirframesofunderstanding- filteringperceptionsthrough theirindividualbeliefsystemsandhegemonies;keyelementsintheworkof Goffman(1974),andWeik(2001);theoriesaroundwhichIbasemuchofmyearlier workoninspectionasagoverningtool(Baxter 2011;BaxterandClarke 2013; Ozgaetal. 2013).Thiscognitiveframingalsoformsacentralpartofhow understandingsofinspectionanditspurposesareconveyedinmediarepresentations(BaxterandRonnberg 2014).ItalsokeysintoKarlWeik’sworkonsensemakinginorganisations,workthathasbeeninstrumentalinresearchinto organisations(Weik 2001).BothWeikandGoffman’sworkofferimportantinsights forthoseinterestedinpolicyimplementation,duetotheircapacitytoidentifythe waysinwhichperceptionsoftheworldandthelimitsofthoseperceptions,evolve andchangeinresponsetonewandexistinginformationandstimulus.Buildingon thisistheideathatthatonceindividuals findawaytojustifytheirbeliefinsucha
wayastohonewiththeirworldview;theyareparticularlyresistanttoanyattempts tochangeormodifythosebeliefs(BaxterandClarke 2013;BaxterandWise 2013). Thiswayofthinkingalsoreflectscurrentdevelopmentinpolicyanalysiswhich includesinterpretativemodesofinquirythatlookatargumentation,processesof dialogicexchangeandinterpretativeanalysisinordertobetterunderstandtheways inwhichpolicyisconvertedintopractice(seeforexampleFischer 2003b;Majone 1989;Wagenaar 2014).Duetothefactthatitacknowledges(bothimplicitlyand explicitly),formsofnetworkedgovernanceandthepossibilityofwhatWarren terms ‘expansivedemocracy(Warren 1992):aformofdemocracywhichgoes beyondtheideasofstandardliberaldemocracy,andwhichreflects, ‘amoregeneral failureofstandardliberaldemocracytoappreciatethetransformativeimpactof democracyontheself,afailurerootedinitsviewoftheselfasprepolitically constituted(p.8).
Adoptinganinterpretativeanddynamicapproachwithinthemodelalsoallows forittokeyintotheideaofprofessionalidentityandvaluesofpolicyactorswithin theimplementationchainandthewaysinwhichtheyinturncolourandcondition policyimplementation(seeforexampleBaxter 2011, 2013a).Thisresistanceto informationthatconflictswiththeirparticularbeliefsystemandtowhichtheyare resistantiscounterpoisedbyinformationthatcohereswithexistingbeliefsand whichtheythereforemorereadilyaccept.Thisconstanttensionandinterplay betweenthetwopositions challengestobeliefsandopportunitytorealise them-resultsinadefensivepositionwhichresultsinanoftenoverlyemotional responsetocertainpolicy,basedon ‘lostpolicybattles,’ orpoliciesindividuals havehadtoimplementinthepastandwhichmayhavecountermandedtheirvalues. Thiswayofapproachingthewholeareaaroundbeliefsassumesthatindividuals haveathreetierhierarchicalbeliefsystem:Thetoptiercomprises, ‘deepcore beliefs,whicharenormative/fundamentalbeliefsthatspanmultiplepolicysubsystemsandareveryresistanttochange… (Forexamplepolitical/ideological beliefs) …inthemiddletierarepolicycorebeliefs,whicharenormative/empirical beliefsthatspanthepolicysubsystem … (gainedbyexperience) …onthebottomtier aresecondarybeliefs…empiricalbeliefsthatrelatetoasubcomponentofapolicy subsystem.Explorationofthesebeliefsofferpotentialintermsofexaminingthe strengthandextentofthevaluesthatthoseimplementingapolicyexhibitandhow theyshapethepolicyatimplementationlevel.
TheACFalsolendsitselfwelltotheinvestigationoftheimpactofinspectorson educationandinspectionpolicyinthatitintroducestheideaofwhatitterms advocacycoalitions:’ stakeholderswhoareprimarilymotivatedtoconverttheir beliefsintoactualpolicyand, ‘therebyseekalliestoformadvocacycoalitionsto accomplishthisobjective.Thispromptsthequestionnotonlyofwhetherinspectors arethemselvesapowerfuladvocacycoalitionintheshapingofinspectionpolicy, butequallyraisesthequestionofwhatotheradvocacycoalitionsareactiveinthe processandwhethertheyalignwithinspectorcoalitionsoractasacountervailing influenceuponthem.

Fig.1.2 AnAdaptationoftheAdvocacyCoalitionModel:AdaptedfromWeibleandSabatier (2006,p.124,takenfromtheoriginalmodelasseeninSabatierandJenkins-Smith 1999)
Figure 1.2 illustrateshowpolicysubsystemsandpolicyactorsmaptonational andinternationalsystemevents.Drawingfromthismodel,thisvolumereflectson nationalandinternationaldriversforpolicychangeandhowthisthenaffectsand impactsuponeducationpolicysubsystems.Itthendrillsdownintotheveryparticularpolicysubsystemsofinspectionandinvestigatestowhatextentinspectors, aspolicyactors,andinrelationtopolicycoalitions,influencepolicychangeand howtheirpracticesarecolouredandconditionedinturnbynationalandinternationalpolicydirectives.Themodelhasbeenadaptedforthepurposesofthisbook inordertorenderif fitforpurposeinexploringthedynamic, ‘backwardsand forwards ’ processesofpolicymakingandimplementationrecognisedinthework ofGrinandVanDeGraaf(1996).Aperspectivethatwasalsotakenbythebythe ‘bottomup’ implementationtheoristsofthemidtolate1970sandearly80s(seefor furtherinformationMajoneandWildavsky 1978;BarrettandFudge 1981; Hargrove 1975).Themodelalsopermits(initsadaptedform),policylearningto occurduringallphasesoftheimplementationstage.Thusallowingforconsiderationofmodelsofsocialandsituatedlearningforexample:LaveandWenger (1991a),Bandura(1977),whilstalsopermittingconsiderationofmodelsofprofessionallearningandreflectionsuchas(Kolb 1984).Althoughinitiallyempiricist innature,theadaptedversionalsoallowsfortheinterpretativeapproachtopolicy actorsandinfluenceswithinbothpolicysubsystemandexternalsystemevents.
PolicyLearningandKnowledge
Theideaofpolicyimplementationasalearningactivityhasfoundfavorwith researcherswhoalignitwithworkintoorganizationallearningandsingleand doublelooplearning(seetheworkofArgyrisandSchön 1978).Theworkof ArgyrisandSchönhasbeenparticularlyinfluentialasithonesinontheidea oflearningthataltersanindividual’s(andeventuallyanorganisation’s)frameof understandingorreference,theirschema,resultinginincrementalchangesinan individual’sproblemsolvingcapacity.Theextenttowhichanindividual’slearning canthentranslateintoorganizationallearningtapsintooneofthekeyfocusesfor literatureonknowledgetransfer(LamandLambermont-Ford 2010).
Asmuchoftheliteratureonprofessionallearninghasindicated,agooddealof theknowledgepossessedbyprofessionalsistacitanddiffi culttocodify(Polanyi 2009;Eraut 2000).Thisisadiffi cultythatinspectorsfacewhenevaluatingteaching: inspectortacitknowledgemaybebasedaroundanumberofsourcesof ‘knowledge’:forexampleteachingknowledge,researchknowledgeorlegalknowledge, whichwillinfluencethewaythattheyapproachtheirpractices.Tacitknowledgeis alsostronglylinkedtoprofessionalandpersonalidentitiesandparsingthetypeof knowledgeacquiredfrompersonalexperiencebothinsideandoutsideoftheday jobisoneofthemostdifficultformsofknowledgetotheorise.Theextenttowhich inspectorates ‘teach’ implementationofinspectionpolicyisinterestingwhenplaced alongsidetheextenttowhichinspectorsemploytacitknowledgeintheirdaytoday role(Lam 1998;Lindgren 2012).
Inthecaseofinspectorswhocopeconstantlywithdilemma,theideathattheir learningcouldthenlenditselftoorganizationallearning,whichinturnmayaffect policydecisions,isunpackedthroughoutthisbook,andonethatIshallreturntoin theconcludingchapter.
InspectorsasStreetLevelBureaucrats
Theroleofpolicyimplementersisexploredwithintheinterpretativeliteratureon policyimplementation.BevirandRhodes(Bevir 2011a;BevirandRhodes 2006) examine ‘bottomup ‘inquirythroughaninterpretativelensfocusingon, ‘denaturalizingcritiques-thatis;critiquesthatexposethecontingencyandunquestioned assumptionsofnarratives,’ (BevirandRhodes 2006,p.3).Assertingthat, ‘no practiceornormcan fixthewaysinwhichpeoplewillact,letalonehowtheywill innovatewhenrespondingtonewcircumstances’(ibid,p.3).Withinthepolicy processtheinterpretationoftheinspectorrolelendsitselftointerpretationinthe formofoneofthenumerous ‘streetlevelbureaucratsthat, ‘mustexercisediscretion inprocessinglargeamountsofworkwith(frequently)inadequateresources(Lipsky 2010,p.18).Theirworknotonlycolouredbytheconditionsinwhichtheywork buthowtheyperceivethemselves,theirroleandthesourceoftheirlegitimacy,in
ordertoderiveprofessionalsatisfactionfromtheirwork(Baxter2013).Thisworkis alsoconditionedbythesetofcriteriathattheymustworkwithandtherelationship theyhavewiththosetheyinspect(Maclure 2000;GrekandLindgren 2014).In commonwithotherprofessionals,theyhaverelativelyhighlevelsofdiscretionin thewaysinwhichtheygoabouttheirwork,whilstalsobeingrequiredtoworkto tighttimescalesand firmframeworks(Baxteretal. 2015;Ehrenetal. 2013a).Their workiscarriedoutwithinina ‘tradition’ ofpractice: ‘asetofunderstandings someonereceivesduringsocialization,’ (BevirandRhodes 2006,p.7)intoa particularpractice.Thisviewofinspectorworkisnotinconsistentwiththeworkof LaveandWengeronlearningandcommunityofpractice(Lave 1988;Laveand Wenger 1991b),inwhichactorsprogressfromtheperipheryofapracticetoa centralroleorexpertwithinthatpractice.Thishasvalueinitsabilitytorecognise thecognitive,situativeandaffectiveelementsofpolicyimplementation,andmay alsoencompassnotionsofprofessionalreflectionwithinittoo.Butusingittoprobe inspectorlearningisproblematicgiventhatinspectorsthemselvesappeartoalign withmanydifferentcommunitiesofpractice,someofwhicharelocatedwell outsideoftheirinspectorates.
Whatiscertainisthatthepracticeofinspectionisdefi nedandshapedatleastin partbypolicygoals,definedbybothorganisations theinspectorates andgoals, bothimplicitandexplicit,withinthepolicyinspectorsaretaskedtoimplement (Ehrenetal. 2015, 2013b).Inspectorsarealsoconstrainedandconditionedbythe traditionsinwhichtheyimplementit(Beviretal. 2003;Bevir 2011a):Thedefining narrativeswithinwhichtheirpracticeisarticulatedandgivenvoice,influencehow theyperceivetheirpracticesandhowthey fitwitheducationpolicy(Bevir 2011b). Also,andincommonwithotherprofessionals,theymustbeabletodealwithhigh levelsofambiguity:assessmentdatamaytellthemonethingbutgoingintoschools observingteachersandotherstaffmaywellindicateanother(Baxter 2013b;Grek 2015;HultandSegerholm 2012).Inthecourseofsteeringthroughthecomplexity oftheworkingsofaschooltheymustnotonlynavigatetheinspectionprocess itself,butequallystrivetoretainprofessionalcredibility.
Inspectors,incommonwithotherprofessionals,atleastonthesurface,appearto possessrelativelyhighlevelsofdiscretionintermsofthewaytheycarryouttheir work,aspreviousresearchhasshown(Earley 1997;Matthewsetal. 1998;DeWolf andJanssens 2007).Theyareguidedby firmcriteriabutmanyofthedecisionsthat theymustmakearedependentupontheirprofessionaljudgement(Gilroyand Wilcox 1997;SinkinsonandJones 2001;Baxter 2013a).Inthisrespectthe fieldof organisationaltheorylendsmuchtothescrutinyoftheprocessesandpracticesof inspection.AsHamandHillhighlight, ‘inorganisationalandindustrialsociology manywritershavedrawnattentiontodiscretionasa, ‘ubiquitousphenomenon, linkedtotheinherentlimitstocontrol’ (HamandHill 1984,p.151).Morgan’s seminalworkonimagesoforganisations,placeslevelsofdiscretionascoretothe organisationasapoliticalsystem,whilstalsofeaturinghighlyintheviewof organisationsassystemsofdomination(Morgan 1997).Thedegreetowhich inspectorsnotonlyexercisediscretion,butareawareoftheirabilitytodoso,is centraltothewayinwhichtheythinkabouttheirroleandprofessionalidentities
(Baxter 2013a),whenthisisinconflictwiththedegreetowhichtheimplementing organisationpermitsdiscretion,thereareprofoundimplicationsforthatparticular roleandthewayinwhichprofessionalsimaginetheirwork.Someoftheissues raisedbythisarediscussedthroughoutthisvolume,aspolicychangesshift understandings,valuesandidenti ficationwiththeroleofinspectoraspolicy implementerandshaper.
Inexploringthechallengesfacedbyschoolinspectorsastheygoabouttheir dailyworkthebookprobesandbringstolighttheoftenoccludedroleofthe inspector.Takingcasestudiesthataresituatedwithinsevendifferentnational policycontextstheauthorsexplorehowtheinspectors’ workiscolouredand conditionedbytheirnationalpolicycontexts,andhowthesenationalpolicycontextsareconditionedinresponsetointernationalpolicydrivers.Insodoingitraises questionsastotheextenttowhichpolicyimplementationcanbeseenasapolitical process,as:evolution,learning,coalitionoraprocessinvolvingresponsibilityand trustandwhatimplicationsthismayhaveonfutureresearchinthisarea.
TheChapters
ThebookbeginswithachapterbyKathrinDederingandMoritzSowadawho explorethepioneeringroleadoptedbyLowerSaxonyintermsofinspection,and thechangesmadetoinspectionprocessesanddialoguesasaresultofthe firstround ofinspections.Thechaptertakesasitsstartingpointthefactthatthatschool inspectionsrepresentaninstitutionwhosetransformationisalsoinfluencedbythe speci ficactionsoftheprofessionalsinvolved.Fromtheretheauthorsinvestigatethe extenttowhichalinkcanbeestablishedbetweentheconcreteactionsofschool inspectorsasprofessionalsinvolvedintheinstitutionofschoolinspection,andthe changesmadetothatinstitution.Usingdatafrominterviewswithstakeholders alongsidedocumentaryevidence,DederingandSowadaidentify fivekeychanges totheformalstructureoftheschoolinspectionprocedurebetweenthe fi rstand secondcyclesofinspection.Someoftheseincludeadaptationtochangesinthe institutionalenvironmentandadaptationtoinstitution-speci ficprocessesofschool inspection.
Followingfromthis,inChap. 3 AgnetaHultandIexamineandcompare changeswithintheinspectionworkforcesinEnglandandSweden,investigatingthe waysinwhichpoliticalandpolicydrivershaveshapedwhatisrequiredfrom inspectorsinorderthattheyremaincredibleandlegitimatewithinthenational policycontext.Thechanges,premisedonperceptionsineachcasethateducation standardswereslipping,haspromptedradicalchangesinapproachtoeach inspectorate.Akeyelementwithinthesechangesincludedare-modellingofthe workforce.InSwedentheaimhasbeentomakeinspectionmore ‘objective’,with anenhancedemphasisoncompliance,indirectcontrastwithEnglandinwhichwe havewitnessedamovetoamoreostensibly ‘developmental’ viewofinspection employinginserviceheadsasinspectors,inthebeliefthatthiswillcontributetoa
self-improvingschoolsystem.Viewinginspectionasaformofgovernancewe employJacobsson’stheoryofgovernanceasaregulative,meditativeandinquisitive activity,inordertoexaminehowthere-modellingoftheworkforceinboth countrieshasimpactedonthewaysinwhichinspectorscarryouttheirwork.The chapterconcludesthatinspectionoperatingwithinaneoliberalframeworkof regulationmustconstantlyshiftandevolveinordertoremaincredible.Wealso pointoutthattheseshiftsinthemselvescreatetensionsaroundtheroleandoperationalworkofinspectorsinbothcountries.
Chapter 4 dealswithaverydifferentchallengeforinspectorsasMartinBrown, GerryMcNamara,JoeO’HaraandShivaunO’Brieninvestigatehowinspectorsare positionedinasysteminwhichschoolself-evaluationismandatory.Thisshiftis signifi cantandreflectsabroadertrendwithinOECDcountriestoapproacheducationthroughalensofsystemsthinking.Theconceptoftheself-improvingschool systemisthesubjectofagreatdealofresearchbyacademicsandpolicymakersand thischapterreflectssomeofthechallengesthatareimplicit(yetrarelymade explicit)inthenatureofschools’ capacitytoeffecttheirownimprovement.InEire therelationshipbetweenschoolinspectionandschoolself-evaluationhasshifted fromalargelytheoreticalone,tothatofaregulatoryrequirement:oneinwhich schoolsaremandatedtoengagewithanexternallydevisedprocessof self-evaluation.Theconductofself-evaluationinschoolsisthenqualityassuredby theinspectorate.Drawingondocumentaryanalysisofthechanginglandscapeof schoolself-evaluationpolicyandpracticefrom2012onwards,interviewdataanda nationalsurveyofschoolprincipalswhohavebeenchargedwiththeimplementationoftheseinitiatives,theauthorsexaminethechangesthatthishasledtointhe workofinspectorsandhighlightthewaysinwhichitlookslikelytochange therelationshipbetweenschoolsandinspectors.Insodoingtheyhighlightsomeof thechallengesthatthismovelookslikelytopose.
InChap. 5 MarjoleneDobbelaer,DavidGodfreyandHermanFranssenlookat newinnovationsininspectionpolicywhichlooktoeffectschoolimprovementby improvingthequalityoffeedbackbyinspectorstoschoolleaders,specialneeds coordinatorsandteachers,followingtheinspectionprocess.Thisnewinnovation hasbeenimplementedaspartofanewmissiontoimproveeducationinallDutch Schools.AlthoughinrealtermsDutcheducationhasimprovedwithmostDutch schoolsmeetingqualitystandards,thegovernmentiskeentoimproveonthis.The chapterbeginswithareviewoftheliteratureontheroleoffeedbackanditscapacity toeffectschoolimprovement.Withinthesphereoftheinspectorate’smission, inspectorsareexpectedtoadapttheirpracticesdependinguponthetypeofwork theydoaspartofthepolicy.Thisessentiallyincludesthreequitedifferenttasks:the firsttomonitorbasicqualityinschools,thesecondtostimulateschoolimprovementandthethird,bycarryingoutthematicandproblem-orientatedinspection. Dobbelaeretal.describethethreedifferentinspectorbehaviorsas:correction, criticalfriendandresearcher:contributingtoresearchquestionsatsystemlevelby thematicandproblem-orientatedresearch.Followingonfromthistheauthors discusstheresultsoftwopilotstudiescarriedoutbytheDutchInspectorate.As implementersofthispolicythechapterdescribestheconsiderablechallengesfacing
inspectorsintermsofhowthepolicyisoperationalisedwithintheschoolcontext andhowthisinturnaffectsperceptionsofschoolleadersandstaffwithregardto inspectionpolicy.
Movingonfromnewwaysinwhichinspectorsareexpectedtocarryouttheir role,inChap. 6 AgnetaHultandChristinaSegerholmexaminetheextenttowhich inspectorsfeelthattheymakeadifferencetoschoolsviatheirwork.Ratherthan lookingattheeffectsofinspectiononschoolsasmanyotherstudieshavedone,this studyexploresinspectioneffectsastheyareperceivedbySwedishinspectorsand inspectionmanagersatdifferentlevelsoftheInspectorate,andinlightofthepolicy problemsthecreationoftheSwedishSchoolsInspectorate(SI)wassetuptosolve. Drawingonpolicydocuments-officialdirectivesanddataonproblemsreportedin interviewswithinspectorsandinspectionmanagers,thechapterexploresakeyarea ofpolicyimplementation:The ‘assumptiveworlds’ ofbothinspectorsandmanagersattheInspectorate theirideas,valuesandbeliefsaboutinspection.Asthe earlierpartofthischapterreflected,inspectorbeliefsabouttheirworkandits purposearepotentiallypowerfulnotonlyintermsofthewaythatinspectionis carriedout,butequallyinlightofthecredibilitythatinspectorsthemselvesbringto theprocess.
InChap. 7 HenryMoreton,MarkBoylanandTimSimkinspickupathemethat emergedinChap. 2,lookingspecifi callyatthephenomenonofheadteachersas inspectors.Inthischaptertheyinvestigatehowtherecentchangetoinspection policyinEnglandhasintroducedanewcadreofinspectorstotheworkforce practicingheadteachersandseniorleaders.Usingtheideaofthesepractitioner inspectorsasboundarycrossersandbrokerstheyexaminetheconflictsandchallengesfacedbytheseindividualswhocarryoutthisdualandsometimesconflicted role.Insodoingtheyarguethatthepracticeofemployingheadteachersassystem leaderswhoinspectisnotunproblematic,whilstalsooutliningsomeofthemore positiveaspectsofthepolicyandpractice.
InChap. 8 JoakimLindgrenandLindaRönnbergreportonakeyareawithin educationandinspectionpolicyimplementation:theroleofknowlege.Exploringit inrelationtothegoverningworkofSwedishschoolinspectors.Asprofessionals, inspectorsaresituatedasrelaysandbrokersofpolicystandingincontactwithboth thepoliticalarenaandpracticearenas.Schoolinspectorsuseandproduceknowledgeandtheyrelyon,searchfor,accumulateandcommunicatedifferentformsof knowledge.Inthischaptertheauthorslooktounderstandknowledgeinthe inspectioncontextframingitsexistenceinthreeiterations:embodied,inscribedand enacted(FreemanandSturdy2014).Insodoingtheyaimtoidentifyanddiscuss differentphasesofknowledgeininspectors’ workbyaskinghowdifferentformsof embodied,inscribedandenactedknowledgearemanifested,incorporatedand transformedinthecourseofinspection.Inimplementationtermsthechapter illustrateshowdifferentformsofknowledgeareintertwinedwithissuesoflegitimacy,accountabilityandcontrol,whichtheauthorsarguetobeimportantforhow inspectionandtheworkofinspectors’ areperceivedandjudgedindifferentcontextsandsettings.
LeadingonfromthisinChap. 9 Imovetoexamineadifferentbutnonetheless potentinfluenceontheworkofinspectors:themedia.Studiesintoimplementation theoryhaveshownthatanimportantelementwithintherolloutofpolicy(ofany type)isthecredibilityoftheorganisationsseentobeeffectingthechange.The mediaformpartofthecomplexandconvolutedprocessesofimplementationwithin modernsystemsofgovernance(seeforexampleHenig 2009;Hermanand Chomsky 1994).Theyarealsoinstrumentalinformingandshapingpublicperceptionsof ‘publicvalue’ (BeningtonandMoore 2010).Thisinturncolorsand conditionsthewaysinwhichthoseinvolvedinthedeliveryofpublicservicesgo abouttheirworkandduties.Intheworldofthe ‘streetlevelbureaucrat,’ themedia isjustoneofanumberofinfluencesthatcanmakepolicygoalsmorelikereceding horizonsratherthan fixedtargets,(Lipsky 2010).Thishaspromptedgovernments toplacegreatemphasisonthemediainrelationtopolicymakingandimplementation.InthischapterIfocusonhowtheinfluenceofthemediaimpactson inspectionandacademypolicy.Since2010thegovernmenthasimplemented radicalchangestotheEnglisheducationsystem,creatinganewsystemofautonomousschoolsthatsupportoneanotherthroughformalorinformalpartnerships. Thesechangeshavesufferedfromconsiderableresistancefrombothschoolsand LocalEducationAuthoritieswhooftenperceivethesechangestobeideologically motivatedandlargelyineffectiveinraisingstandardsofteachingandlearning.The changesarelargelyimplementedfollowinginspectionvisitsbyOfsted the Englishschools’ inspectorate inwhichschoolsaredeemedtobeunderperforming.ForthisreasonOfstedhasbecomeapowerfuldriverwithintheimplementation ofthispolicy:lendingbothlegitimacyandrationaletotheprocess.YetOfsted,is arguablyanindependentagency,purportingtoinspect ‘withoutfearorfavor.This argumentandtheworkofinspectorsarebothunderminedwhentheagencyis framedbythemediaasbeingusedtoimplementwhatisperceivedtobeideologicallymotivatedpolicy.ThischapterinvestigatestowhatextentOfstedisused withintheframingofeducationpolicyandwhatthismeansintermsofperceptions oftheagency(itsimpartiality)andforeducationmorebroadly.
InChapter 10 HerbertAltrichterinvestigatesthecyclicalnatureofinspectionin outliningthecaseofthedevelopment,implementationandreplacementof ‘team inspection’,a ‘modernised’ inspectionsystemintheAustrianprovinceofStyria. TheAustriancaseexamineswhathappenswhenelementsof ‘evidence-based governance’ areembeddedintoasystemoflong-standingcentralistbureaucratic schooladministration.Workingfromthepremisethatanumberofcountrieshave recentlyintroduced(andforwhichthereisampleevidenceinthisvolume),another ‘newgenerationofinspections’,Schoolinspectionasa ‘travellingpolicy’ is examinedthroughtheparticularcaseofitsapplicationtoStyria.Althoughona generallevelmanyfeaturesofnationalinspectionshavemanyfeaturesincommon thischapterexploreshowtheytakeondifferentmeaningswhenembeddedinto differentnationalandculturalframeworks.InsodoingtheAustriancaseallows
cross-nationalcomparisonofreasonsandprinciplesbehindthesechangesfocusing onhowthispolicysystem(Fig. 1.2)affectsthepolicysubsystem.
InthepenultimateChapterMaartenPenninckxandJanVanHooftakethe FlemmishInspectoratetoexplorewhataimsinspectionshouldpursue.Takingasa standpointthat ‘desirableaims’ shouldbedefi nedbythesharedexpectationsof variousstakeholdersinthe fi eldofeducation:includinginspectors,policy-makers andotherprofessionalswitharoleinqualityassuranceineducation.Thechapter reportsonaDelphistudywithintheFlemisheducation,consideringtheopinionsof 15stakeholders,inordertocontributetotheconstructionofaninventoryof inspectionaimsthatshouldunderpintheprocessandactofinspection.Thecaseis interestinginthatwithintheFlemishsystem,unlikeothersystemsscrutinised withinthisvolume,thereisavery firmdistinctionbetweenschoolinspectorswho controlschools,andschoolcounsellorswhoseroleitistoofferadvicetoschools. Adistinctionthatrelatesdirectlytotheconstitutionalprincipleof ‘Freedomof education’,whichimpliesthataninspectorateshouldsolelybefocusedonschool outputandresults.Althoughinprinciplemanycountriesinthepasthavearguedfor exactlythetypeofseparationoffunctionsthatoccursinthissystem,thisresearch showstheveryrealtensionsthatareinvokedwithinthisparsingofthefunctions. Thetensionswithinthisareclearlyarticulatedwithinthisstudy,aspressureon inspectorstocontributetoschooldevelopmentandbroadeningtheirpresentremit intensi fiesatschoollevel.Theresearchunearthsthefactthatunderlyingbeliefs, issuesandideologiesrarelyresultinconsensusonthetruepurposesofinspection.
Thefactorsatplayintheimplementationofpublicpolicyarenotlimitedtothe complex,confoundingandoftencompetingvaluespresentwheneducationpolicyis formulated,butalsodependuponthewaythelensthroughwhichtheprocessis viewed.Inthe finalchapterofthevolumeImovetoexaminewhatunderstandings thecountrystudiesinthisbookrevealabouttheimpactofpolicysubsystemsin educationandinspectionpolicy,andtheroleoftheinspectorswithinthis.Inso doingIexaminehowfartheimplementationofinspectionpolicycanbesaidto convenetoamodeloftenpreconditionsnecessarytoachieveperfectimplementation(HogwoodandGunn 1984).Movingontoexaminethecontributionof inspectorstotheideaofpolicyimplementationas:evolution;learning;coalition; responsibilityandtrust(seeLane 1987,p.532,inHamandHill 1984,p.108),the chapterexaminestowhatextentinspectorscanbesaidtobe ‘coalitionworkers’ in influencinginspectionpolicy.Ialsoexaminehowtheirrolealignswithviewof implementationasaprocessinvolvingbothresponsibilityandtrust.Thechapter concludesthattheworkofinspectorsisakeyelementwithinpolicyimplementation andformationwithinthegovernanceprocessandshouldbeseenascentraltoany futureresearchwhichinvestigatesaccountabilityfromagovernanceperspective.It alsoconcludesthatitformsanimportantelementwithinfutureresearchintothe intendedandunintendedconsequencesofinspectionandaccountabilitypolicyin thecontextofeducationmorebroadly.
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She could make her fingers as white as snow by gently rubbing the chalk over them, but the nicest thing to do with it was to pound it down into a lovely soft powder with another stone. Peggy sat on the lowest step of the stone stair and pounded the chalk on the step above her. It was delightful to do. Among the powder she found here and there a little white stone. She called them pearls, and decided to make a collection of them, so that she might string them into a necklace. It was not every lump of chalk that had a white stone in it, however, as she soon found out. But this only made it more exciting. The time slipped away so fast at this game that Peggy couldn’t believe that it really was the tea-bell she heard. “Why, auntie must have come home,” she thought, “and I must go in for tea now; but I can come out and hunt for pearls again after tea.” She gathered up her little white stones in her hand, and went slowly into the house counting them over in her palm.
“Peggy!” cried Aunt Euphemia.
Peggy had walked into the drawing-room, still counting the treasures.
“Yes, auntie,” she replied. “Oh, do look at my pearls!”
“I’ll look first at your dress, Peggy. What have you been doing to it? I never saw a child like you for getting into mischief. Ring the bell, and come here and tell me how you have destroyed your frock.”
Peggy looked down. The front of her blue serge frock was covered all over with chalk. She seemed to have rubbed it into the stuff in the strangest way. She was as white as a miller.
“O auntie, I’m sorry! It’s the chalk,” Peggy cried.
“What chalk? Where did you get chalk, and how did you smear it over yourself in this way?” asked Aunt Euphemia.
“I was finding pearls—such lovely pearls. I am going to make a necklace of them; see!” said Peggy, holding them out to her aunt to be admired.
“Just bits of stone. What nonsense! Throw them out of the window,” said Aunt Euphemia. She was much displeased.
Peggy was very obedient. It did not occur to her to refuse to throw the pearls away. She walked across to the open window, and flung them out with scarcely any hesitation; but, oh dear, what it cost her! Such a sore lump came into her throat, and she kept swallowing it down so hard. Then Martin came in, looking very cross, and carrying a large cloth-brush, and she was taken to the front door and brushed, and brushed, to get the chalk away.
“You’ll please not to play that game again,” said Martin crossly. “It’s a queer thing you can’t be alone half an hour without getting into mischief.”
Peggy made no answer. Her throat was too sore with trying not to cry. For nothing else seemed as if it would give her any pleasure again if she wasn’t allowed to pound chalk and find pearls.

CHAPTER V.
A VERY BAD CHILD.
