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WESTPHAL ORTHOPEDICS
Westphal Orthopedics was founded in 2014 by veteran orthopedic surgeon, Dr. Thomas R. Westphal. Dr. Westphal’s vision was to build a practice centered around the patient experience, while enhancing efficiency to achieve a quadruple aim. Our mission is to provide exceptional orthopedic care to improve the quality of life of the patients we serve, to lead in the innovative treatment of orthopedic conditions, and to pass on the legacy of excellence instilled in this practice.
Too often in health care, patients leave an office feeling like a diagnosis or a statistic. Our aim was to change that; to bring back the personal touch that patients not only expect but also deserve. Our staff and providers are taught that no matter what challenges they may face, their most important job is to be an advocate, resource, and confidant to our patients. By putting our focus on our patients and their needs, we have established a practice that cherishes the patient-physician relationship.
While patient satisfaction and experience are our top priorities, we are also committed to maintaining a positive environment for our staff and physicians. It is no secret that burnout has become a dilemma in health care, and at Westphal Orthopedics we have put a strong emphasis on work-life balance. Addressing these challenges has not been easy, but we have leveraged technology and other resources to create a highly efficient workplace.
Payor relations, government regulations, COVID-19, and numerous other threats have made health care one of the most challenging industries. By focusing on the health of our patients and the quality of life of our staff and physicians, we will continue to overcome any obstacle while maintaining our mission of improving the quality of life for our patients. Our hope is to be a model for other practices and physicians and to continue to work toward the quadruple aim.