2015 International Hardwood Matters by National Hardwood Lumber Association

I N T E R N AT I O N A L

HAR DWOO D M AT TE R S THE GUIDE TO BUYING, SELLING AND GRADING NORTH AMERICAN HARDWOOD LUMBER

2015

STRONG ROOTS. GLOBAL REACH. WWW.NHLA.COM

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I N T E R N AT I O N A L HARDWOOD MATTERS

2015 | Issue 3 National Hardwood Lumber Association PO Box 34518 | Memphis, TN 38184-0518 +1 901- 377-1818 | +1 901-382- 6419 (fax) info@nhla.com | www.nhla.com

THE GUIDE TO BUYING, SELLING AND GRADING NORTH AMERICAN HARDWOOD LUMBER

EXECUTIVE COMMITTEE

International Hardwood Matters, the Guide to Buying, Selling and Grading North American Hardwood Lumber is a publication of the National Hardwood Lumber Association.

THE MISSION OF NH LA To serve NHLA Members engaged in the commerce of North American hardwood lumber by: maintaining order, structure and ethics in the changing global hardwood marketplace; providing unique member services; promoting North American hardwood lumber and advocating the interest of the hardwood community in public/private policy issues; and providing a platform for networking opportunities.

For advertising inquiries: Contact John Hester, Director of Membership at j.hester@nhla.com or +1 901-399-7558.

Pem Jenkins Turn Bull Lumber Co. President Brent Stief Huron Forest Products Vice President Scott Heidler Heidler Hardwood Lumber Co. Past President 2012-2014 Mark A. Barford, CAE Chief Executive Officer NHLA STAFF Mark A. Barford, CAE Chief Executive Officer m.barford@nhla.com Kristina Bran Digital Media Manager k.bran@nhla.com Melissa Ellis Graphic Designer m.ellis@nhla.com John Hester Director of Membership j.hester@nhla.com

ABOUT THE COVER: The Dell ‘Tree” pictured on the cover is a 2014 Wood Awards Ireland 2014 winner for the Furniture category.

Renee Hornsby Director of Communications/Editor r.hornsby@nhla.com

The Dell ‘Tree’ oscillates between a piece of furniture and an art work installation. Some 400 separate yet interconnected elements of white oak climb 15 metres in a four-storey atrium. This is a timber installation of great technical skill and bravado. Architects: Henry J Lyons & Partners; Gensler, London Designers/Makers: O’Driscoll Furniture Timber: American White Oak

ADVERTISING MEMBER INDEX 26 3 20 1 28 46 18 29 8

American Lumber Company Baillie Lumber Co. Bridgewell Resources LLC Buchanan Hardwoods, Inc. Cole Hardwood, Inc. Collins Companies Cummings Lumber Co., Inc. DV Hardwoods, Inc. Frank Miller Lumber Co., Inc.

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BC 33 43 43 IBC 23 5 42 27

Fred Netterville Lumber Co. GMC Hardwoods, Inc. Harold White Lumber, Inc. JKW Lumber Co. Jim C. Hamer Company J.T. Shannon Lumber Co. Matson Lumber Company Midwest Hardwood Corporation Newman Lumber Co.

25 IFC 34 19 43 35 24 21 19

Northwest Hardwoods Pike Lumber Company, Inc. Primewood Lumber, Inc. Ron Jones Hardwood Shorepoint Insurance Services Thompson Hardwoods, Inc. Tioga Hardwoods, Inc. U•C Coatings Corporation W. M. Cramer Lumber Co.

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CONTENTS

NHLA INSPECTION SERVICES

13 NHLA KILN DRYING CERTIFICATE REPLACES USDA PHYTOSANITARY 14

NHLA GRADES AT A GLANCE

Q&A ON NORTH AMERICAN HARDWOOD LUMBER GRADES with NHLA Chief Inspector Dana Spessert

NHLA INSPECTOR TRAINING SCHOOL

30 AN OVERLOOKED AMERICAN ADVANTAGE! By Micheal Buckley 36 AHEC’S “AMERICAN HARDWOOD ENVIRONMENTAL PROFILES” NOW BEING USED AROUND THE GLOBE By Michael Snow, Executive Director to AHEC 44 JOIN US IN NASHVILLE: THE GLOBAL GATHERING OF THE HARDWOOD COMMUNITY 47 MEMBERSHIP APPLICATION

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ABOUT NHLA The National Hardwood Lumber Association (NHLA) was born April 8, 1898, when a general invitation was issued to the members of the hardwood trade to assemble in Chicago, Illinois. Representatives from thirty-seven firms met in the rooms of the Chicago Hardwood Lumber Exchange to establish a permanent organization; whose purpose would be to establish a system of uniform inspection for hardwood lumber. Today, NHLA is the oldest and largest hardwood association representing all sectors of the hardwood industry across the globe. In 2008, NHLA adopted the two sentences – Strong Roots. Global Reach. – as a tag line to accompany the Association’s new logo in an effort to convey the core attributes of the Association; and nothing could be more fitting. The great history and experience of this organization is now being shared on a global level which will only help the producers, buyers and sellers of North American hardwood lumber around the world.

STRONG ROOTS. The Association was founded to help traders of hardwoods establish a universal system for grading lumber. With the onset of the 20th century, lumber began to ship to buyers sight unseen for the very first time, and the industry needed a way to assure its customers that they would receive the quality of material expected. Out of that dilemma, a hardwood lumber grading system was formed and thus NHLA. Over the years, Rules changes and additions were made and the current Rules for the Measurement & Inspection of Hardwood & Cypress handbook now nears 100 pages. In order to apply those Rules, the industry developed the NHLA Inspector Training School, which now boasts more than 7,200 graduates.

GLOBAL REACH. As export markets have taken an increasingly dominant role over the past few decades, the industry has begun to expand the use of the NHLA hardwood lumber grading Rules to all countries around the globe. NHLA has taken the lead in the expanded use of the Rules by working with the American Hardwood Export Council (AHEC) to teach short courses and bring the details of the NHLA inspection grades to world markets. NHLA has established a strong international presence especially in China, by expanding the range of the domestic Inspection Services Team to travel throughout the world. These NHLA Inspectors are available to teach the hardwood lumber grading Rules, and evaluate lumber based on the Rules that have been time tested. Also part of the NHLA lumber grading Rules is the time tested Sales Code, designed to help standardize sales practices and lay the groundwork for resolving disputes. As part of the Association’s global reach initiative, the board of managers approved a new partner category for companies headquartered outside of North America; ensuring that the Association is truly an international association. With such a great history and a willingness to adapt to a world market, it is clear that NHLA will continue to be a vital resource for the North American hardwood industry. More than a century after origination, NHLA standards and Rules that were once developed to ease regional trade are now employed worldwide for the same reason. Learn more at NHLA.com.

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WHAT’S IN OUR LOGO?

INTEGRITY

RESPECT

AUTHORITY

EXPERTISE

QUALITY ASSURANCE

For 117 years, the National Hardwood Lumber Association has been serving its members and the industry by creating and maintaining a uniform system of grading rules for the measurement and inspection of hardwood lumber. The NHLA rules created in 1898, are now the standard employed worldwide. Our standard means integrity – look for the NHLA logo.

TRADE WITH A MEMBER. For membership information please contact John Hester at +1 901 399 7558 or email membership@nhla.com

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TRUE QUARTERSAWN HARDWOOD FOR EVERY PROJECT Frank Miller’s quartersawing process creates exceptional board stability and the most appealing figured hardwood available. Our quartersawn hardwood is ideal in a wide range of applications, including: • Flooring • Architectural millwork • Moulding

• Fine furniture • Cabinetry

SPECIFICATION AND SHIPPING MADE SIMPLE Our specification experts make the ordering process simple, advising you on the unique characteristics and availability of each hardwood species. For added peace of mind, our global distribution team manages every aspect of the shipping process, including: • In-house phytosanitary certification • FSC® chain-of-custody (CoC) certification

• International document preparation • Financial transactions (CAD, LOC, T/T)

Contact Frank Miller today to learn more about our distinctive lumber products.

Frank Miller Lumber Company, Inc. 1690 Frank Miller Road, Union City, IN 47390 +1 765-964-3196 sales@frankmiller.com www.frankmiller.com

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A GLOBAL ASSOCIATION Welcome to the 2015 edition of International Hardwood Matters, a magazine by the National Hardwood Lumber Association (NHLA). Since its beginning in 1898, NHLA has evolved from a North American only group into a truly international organization with members and member services around the world. In fact, the fastest growing membership area for the Association is from overseas companies. It is our hope that this publication will serve as a communication vehicle for international companies that may want to know more about NHLA, its member companies and the North American hardwood lumber grading system. Seven years ago, NHLA adopted the driving force of who we are: Strong Roots – Global Reach. Strong Roots defines the Association’s 117 years of existence. The root of all activities centers on the development, education and enforcement of the NHLA hardwood lumber grading Rules which have been in use in the United States since 1898. As “strong roots” defines the rich history of NHLA, Global Reach defines the Association’s future as the trade of hardwood lumber expands worldwide. Global reach is taking shape in the form of education, inspection services, membership and publications now being spread to many countries, initially targeted towards the largest consumer of North American hardwood lumber outside of the United States, Southeast Asia. Last year, the NHLA board of managers revised the Association’s mission statement to further emphasize the importance of world markets. The mission statement reads as “To serve NHLA Members engaged in the commerce of North American hardwood lumber by: maintaining order, structure and ethics in the changing global hardwood marketplace; providing unique member services; promoting North American hardwood lumber and advocating the interest of the hardwood community in public/private policy issues; and providing a platform for networking opportunities.” I hope you enjoy International Hardwood Matters and consider it your introduction to NHLA and the beauty of North American hardwoods. NHLA is committed to introducing the world to the wonder and versatility of North American hardwoods and to helping its members trade hardwood lumber on a fair and level playing field. I would encourage you to consider joining the National Hardwood Lumber Association. Information on the Partner and Associate member categories can be found on page 47. I look forward to hearing from you about this effort and any suggestions you may have on how the Association can further expand its global efforts.

I would encourage you to consider joining the National Hardwood Lumber Association. Information on the Partner and Associate member categories can be found on page 47.

Sincerely,

Mark Barford, CAE, Chief Executive Officer National Hardwood Lumber Association m.barford@nhla.com +1 901-377-1082 www.nhla.com

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A BRIEF HISTORY OF NHLA April 1998 NHLA Celebrates its 100th Anniversary. October 2014 NHLA gets a facelift. 1926 Membership hits 1,500.

April 1972 NHLA Board of Managers holds the first mid-fiscal year meeting (outside the parameters of the Annual Convention). April 8, 1898 NHLA is established in Chicago, Illinois (offices are located in the McCormick Building, 332 South Michigan Avenue).

1985 NHLA with other hardwood trade associations, establish the Hardwood Export Trade Council (HETC) as an organization to receive U.S. Department of Agriculture funds in cooperation with industry funding for the promotion of hardwoods in overseas markets.

1948 Nickey Brothers Lumber Company generously offers ground for a building site. (2673 Tutwiler Street in Memphis, Tennessee). A one-story building is erected, specifically designed for the teaching of hardwood lumber grading; it includes a large classroom, lumber storage and facilities for practice grading.

1906 Two firms join NHLA as Canada’s first members.

1934 Great Depression – membership fell to 478 and inspection volume fell to 34 million board feet.

1941 Period of Rebuilding – NHLA Inspection Staff increases from twenty-eight men in December of 1941 to eighty-eight men on VJ Day in 1945.

1991 NHLA approves a building addition to accommodate more staff – NHLA authorizes and provides initial funding for the Hardwood Forest Foundation (HFF) as a public, not-for-profit, 501c3.

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2015 NHLA launches a new social media campaign.

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1939-1941 World War II – NHLA is awarded a Certification of Achievement presented by the United States Navy for its assistance in developing specifications to govern the materials used in training camps, housing and plant construction.

February 1995 The new addition to NHLA headquarters is occupied and dedicated at the spring board meeting in April.

1973 Sustaining Member Category is added to the NHLA Bylaws, welcoming those firms that provide goods and services to the industry.

1920 The NHLA Sales Code is formulated to establish a code of fair practice.

1948 A NHLA Lumber Grading Rules School was “temporarily” created in order to measure the response. In 1948 classes were held in a downtown Memphis classroom. At the time, Memphis was known as the “hardwood capital of the world”.

May 5, 1898 First Annual Convention of NHLA held at the Mercantile Club in St. Louis, Missouri.

1979 NHLA moves headquarters to Memphis, Tennessee. The ten acres of property in a rural area just east of Memphis houses the Inspector Training School and the NHLA offices.

1901 NHLA Inspection Bureau is created.

1948 NHLA celebrates its 50th Anniversary with the Annual Convention being held in Cincinnati, Ohio.

1914-1918 World War I – NHLA establishes a War Service Bureau to oversee the procurement of the necessary huge quantities of hardwood lumber. The NHLA Inspection Staff is at the disposal of the United States government and its allies.

2014 NHLA offers 1st Inspector Training School Progressive “online” Program.

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1989 The Hardwood Export Trade Council (HETC) is reorganized and renamed the “American Hardwood Export Council” (AHEC).

1994 The Inspection Certification Program is initiated.

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NHLA INSPECTION SERVICES W

hen thirty-seven men met on April 9, 1898 in Chicago, Illinois, to establish “uniformity of inspecting hardwood lumber” the NHLA Lumber Grading Rules were born. Since that time, the grading Rules have been reviewed and adjusted to keep pace with the evolving global hardwood industry. For more than 115 years, NHLA has employed a full time staff of highly skilled lumber inspectors in the United States and Canada and now the world. The NHLA Inspectors are overseen by the NHLA Chief Inspector who is headquartered in Memphis, Tennessee. The main objective of the Chief and his staff is to maintain order, structure and ethics in the hardwood marketplace.

NHLA Inspectors • Provide training in the application of the NHLA Hardwood Grading Rules. • Inspect hardwood lumber for both buyer and seller, to determine grade for validation purposes. • Serve as impartial experts to help resolve grade disputes. • Administrate the NHLA Facility Grade Certification Program.

Education Services NHLA Inspectors will instruct at your location the proper way to: • Apply the NHLA hardwood grading Rules. • Measure and tally hardwood lumber. • Complete purchase orders and other relevant documents. • Teach common hardwood industry terms.

Dispute Inspections Should traders of North American hardwood lumber have a disagreement on the grade and/or value of a shipment, NHLA offers a dispute inspection in which a NHLA Inspector, as an impartial third party, is called in to help resolve the issue.

NHLA Facility Grade Certification Program NHLA Certified Member Companies are committed to a higher standard and are willing to show this by submitting to independent quality checks. NHLA reviews and verifies the company’s grading methods and then formally licenses the company as certified. Members of the program are designated as such on the NHLA Member Directory located on nhla.com. Look for the “NHLA Certified” logo. If your company needs to request inspection services assistance or would like to schedule education services contact Chief Inspector, Dana Spessert at +1 901-399-7551 or by email at d.spessert@nhla.com.

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NHLA KILN DRYING CERTIFICATE REPLACES USDA PHYTOSANITARY In 2008, NHLA entered into an agreement with the United States Department of Agriculture to operate an Animal and Plant Health Inspection Services (APHIS) approved Certification of Kiln Drying Sawn Hardwood Lumber Program. The Program, initiated by APHIS, is controlled through a Memorandum of Understanding (MOU) between the two organizations. The Program achieves the same goals as the APHIS Phytosanitary Certificate but at less cost to both APHIS and the U.S. hardwood industry. The system mirrors the successful softwood certification program previously developed by APHIS for the European Union.

COUNTRIES ACCEPTING NHLA KD CERTIFICATE Australia Brazil Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Hungary Ireland Italy Latvia W W W. N H L A .C O M

Lithuania Luxembourg Malta Mexico Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden United Kingdom Venezuela Vietnam

The Program involves regular inspections of subscribing hardwood facilities in the U.S. by both NHLA contracted inspectors and APHIS inspectors to ensure continuing conformance to the Kiln Drying Sawn Hardwood Standard. The current countries that accept the NHLA KD Certificate as an equivalent to the PHYTO are listed in the side bar. The European Union countries accepted hardwoods are: oaks, sycamore, Hard Maple and Pacific Coast Maple, not ash. China is currently reviewing acceptance of the NHLA KD Certificate. Information will be released on additional country acceptance as NHLA is notified. If your company is interested in learning more about the program or would like to join, contact Chief Inspector Dana Spessert at +1 901-399-7551 or by email at d.spessert@nhla.com.

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Q &A ON NORTH AMERICAN HARDWOOD LUMBER GRADES WITH

NHLA CHIEF INSPECTOR DANA SPESSERT The grading Rules for North American hardwood lumber were established more than 117 years ago by the National Hardwood Lumber Association. A basic understanding of the Rules is required for the successful trade and use of North American hardwood lumber. In this collection of questions and answers NHLA Chief Inspector, Dana Spessert will provide explanation of frequently asked Rules questions. Questions not answered here can be directed to the Chief Inspector at d.spessert@nhla.com.

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Q& A

Why do I see boards with side bend? How is side bend measured when grading hardwoods? Answer: Side bend is primarily caused when sawing logs with boards that have off center growth rings that allow a much greater shrinkage on one edge as opposed to the other. Another area that may cause some of the side bend is an edger that is ripping boards in the middle to create two boards prior to drying and both pieces are subject to abnormal shrinkage patterns. When inspecting lumber a couple things to remember is that first of all the grades describe a board that is to be processed into another product and that it is not intended to be used in its entirety, in other words the NHLA rules are for raw material inspection. The other thing to realize is that in the process of producing another product a substantial amount of material can be removed and the board may still yield the minimum required for the grade in which it was sold or purchased. When a board has side bend in FAS, F1F or Select and the surface measure is less than 6, it is relatively easy to turn the arc of the bow up so that both ends of the board are touching a flat surface. Then measure up to the widest area between the flat surface and the edge of the board. Next, subtract that number from the full width of the board and that will give you the maximum width of a straight

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edge cutting that may be available in that piece. While this is a good measurement for narrow boards with small surface measures for the full length this does leave a substantial amount of room for interpretation in larger surface measures or lower grades where there can be multiple cuttings taken. Ideally when faced with a board with side bend the inspector would take a piece of string and use that to simulate the cutting of the saw and use that information to grade the board, but this approach would be much too time consuming as well as impractical in a production environment. I would recommend that the inspector use some string to test a few boards and get a good understanding of how much side bend is affecting the grade and use their best judgment in applying that knowledge gained. What were the most substantial changes in the new 2015 version of the NHLA “Rules For The Measurement & Inspection Of Hardwood & Cypress” book? Answer: Inside front cover statement for mistranslations has been added: “In the event of a translation difference, the English version shall supersede.” 1. Miscut Lumber Rule on page 5 paragraph 9, has been changed to:

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Rough lumber shall be categorized for Standard Thickness by the measurement taken at the thinnest cutting used in establishing the grade. If there is a greater variation in thickness over the entire length of the piece than shown in the following table, the board shall be classed miscut. • 3/8”, 1/2”, 5/8”, and 3/4” minus 0” / plus 3/16” • 4/4 and 5/4 minus 0” / plus 1/4” • 6/4 and 7/4 minus 0” / plus 3/8” • 8/4, 10/4 and 12/4 minus 0” / plus 1/2” • 14/4 to 24/4 minus 0” / plus 5/8” 2. Measurement & Tally on page 7, paragraph 16, the use of the End Tally was added: Note: End Tally refers to the method of board footage measurement where lumber is tallied on a 12 Ft. basis as described in paragraph 21 except all width measurements are taken from the ends of boards after the lumber has been stacked in bundles. It is recognized that there will be some minor differences in end tally measurement from “board measure” method. In cases of footage dispute caused by the use of both measurement methods, the footage as determined by “board measure” will supersede. 1. To determine the amount of Side Bend on page 12, paragraph 41 was removed. The paragraphs were not renumbered as to not change the paragraph references elsewhere in the Rules Book. 2. Special Combined & Face Grades were moved to page 22 immediately after the grading chart and prior to the beginning of the “Standard Grades By Species” section.

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3. Walnut & Butternut species were moved to page 28; the FAS grade has been separated into two sections for FAS: Standard, except – for the 8’ and longer and FAS (6’ & 7’ long only): no changes were made to the grades, this was done for clarity. 4. The species of Aspen on page 33, was removed from the previous grouping of “Sap Gum, Cottonwood, Black Gum, Tupelo, Magnolia, Willow & Aspen (Popple)”, the change was made because stain is not allowed in the clear face cuttings of the grades of FAS, F1F, Selects and 1 Common in Aspen.

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Pacific Coast Red Alder beginning on page 35, had numerous changes in the restructure of the rules for clarification as well as the addition of the grade of “KNOTTY ALDER: PREMIUM/ RUSTIC/CHARACTER (GRADE):” on page 37. How much warp is allowed in the grades of FAS, FAS 1 Face and Selects? Answer: The warp limitation is actually explained in two different areas of the Rules Book. The first area is described in the definition of a Cutting, and the sentence that specifically mentions Selects and Better is written as: “In the grades of Selects and Better the entire board must be flat enough to surface two sides to standard surfaced thickness (for skip limitations, see page 58 under the rule “Clear-Face” Cutting Grade)” The second area is under the Standard Grades, FAS, page 15, paragraph 61 as a limitation for FAS:” Warp and Cup shall be admitted if the entire board will surface two sides to standard surfaced thickness in accordance

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with the rules for lumber surfaced two sides, except that cupped or warped pieces 12” and wider are admitted if they can be ripped to produce two pieces each of which would grade FAS and meet this warp and cup requirement. The exception as to pieces 12” and wider shall not apply to contracts for lumber in special widths 10” and wider.” Warp can be a very difficult problem to deal with as an inspector due to the inability to accurately measure the amount of warp in the board. The specific type of warp that is a bit easier for an inspector to measure is cup. Cup is defined in the Rules Book as: “A distortion of a board in which there is a deviation flatwise from a straight line across the width of the board.” When measuring cup, I prefer to lay my lumber rule on its edge across the width of the board at the area showing the maximum cup in the standard length and using a sharpened pencil to lay flat on the board in the deepest area parallel to the edge of the board and see if the lead will start under the lumber rule. My rule of thumb for 6/4 and under thickness lumber is to assume that the board has too much cup to dress out if the lead of the sharpened pencil will start under the edge of the lumber rule, unless the board is 12” and wider (11 ½” kiln dried) and will produce two FAS boards after ripping. The same method could be used for 7/4 and thicker lumber as long as you make an adjustment to the amount of the pencil that can pass under the lumber rule due to being allowed ¼” to be removed for surfacing.

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U•C COATIN GS exportdesk@uccoatings.com

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THE IMPORTANCE OF WATER-BORNE WOOD PROTECTION FOR GLOBAL RESOURCES: Protecting your green supply chain and your wood inventory investment. Wood stabilization methods for raw roundwood and raw sawnwood are best served with a water-borne waxemulsion end sealer. When FSC, SFI, PEFC, and other sustainable temperate and tropical forestry certifications are maintained, the value of the wood increases. There is no reason to add unnecessary chemical hazards to the wood, nor is there any reason to go without proper protection. Water-borne protective coatings provide your green supply chain with a non-hazardous and efficient way to conserve valuable wood during processing. Anchorseal® wax-emulsion end sealer remains liquid at ambient temperature, with no need for heat or power source. It can be easily applied with a brush, roller or a manual pump sprayer on location. For larger sawmill operations gas or electric power sprayers are used. Kiln-dried lumber, millwork and wood components can be protected with a wax-free, solvent-free coating called Bates DPS® - dried parts stabilizer. DPS uses nano-technology polymers that protect dried wood from cracking because of moisture fluctuations due to changes in relative humidity. For technical information about wood drying and best practices for stabilization to prevent degrade, contact U-C Coatings, +1 (716) 833-9366, www.uccoatings.com.

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所生产的窑干硬木

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所生产的硬木木料取自原木、用于生材和销售，

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未涂密封剂- WITHOUT DPS®

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NHLA INSPECTOR TRAINING SCHOOL The Trusted Leader in Hardwood Lumber Grading Education

he NHLA Inspector Training School (ITS) is regarded as the world leader in hardwood lumber grading education. Students from 46 U.S. states and 33 countries have attended ITS – the first and only hardwood lumber grading institution – to learn at the School that established the professional study of hardwood lumber grading more than a half century ago. While NHLA does offer multi-day lumber grading workshops throughout the world, as a way to gain an overview of the hardwood lumber grading Rules; the only way to have a full understanding and become a NHLA trained Lumber Inspector is to attend the 12-week School held at NHLA headquarters in Memphis, Tennessee. The NHLA Lumber Inspection Program teaches the Rules and applications of the NHLA grading system and prepares students for a career in the hardwood industry.

What is a Lumber Inspector? The high value of North American hardwood lumber dictates that boards are graded each time they are bought or sold within the hardwood industry and on their way from the sawmill to their final use in furniture, flooring, paneling, etc. Hardwood Lumber Inspectors are responsible for determining the species, grade and volume of each piece of lumber. Inspectors are employed by sawmills, dry kiln operators, wholesale lumber distributors, manufacturing plants, exporters, importers and countless other types of firms that utilize hardwood lumber. Due to the highly regarded reputation of the NHLA Inspector Training School, graduates are often in demand as many

The NHLA Inspector Training School (ITS) is regarded as the world leader in hardwood lumber grading education. Students from 46 U.S. states and 34 countries have attended the School – the first and only hardwood lumber grading institution – to learn the established Rules for the Measurement and Inspection of Hardwood & Cypress. companies require their inspectors to be NHLA graduates. As a career in the hardwood industry begins with the NHLA Inspector Training School, the possible uses of the knowledge that graduates receive has limitless growth potential.

NEW Online Inspector Training School Program In an attempt to further its educational reach, the NHLA Inspector Training School is embracing new technology and offering a distance learning ITS Program. The “Progressive Program” is divided into three blocks. Upon successful completion of one block, a student can then progress to the next study block. Block 1 requires two weeks of hands-on study at the NHLA Inspector Training School in Memphis, Tenn. Block 2 allows for up to 12 months of online study for memorization and study of required material. Block 3 requires an additional two weeks of classroom study and board runs back at NHLA headquarters in Memphis. The development of the NHLA Progressive Program into multiple languages is being explored and will be offered in the coming months. 24

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Customized Education NHLA offers multi-day lumber grading workshops throughout the world, as a way to gain an overview of the North American hardwood lumber grading Rules. These short courses are taught by a member of the Inspection Services team or by the Chief Inspector. The course can be held at your facility and customized for your company’s particular needs.

Interested individuals can learn more and complete an application for any of these programs by visiting www.inspectortraingschool.com.

Companies interested in organizing customized education should contact the NHLA Chief Inspector, Dana Spessert by email at d.spessert@nhla.com or call +1 901-399-7551.

Traditional Training The NHLA Inspector Training School welcomes international students to any of its traditional programs. All international students must be fluent in English before they enroll. In addition, international student applicants must have successfully completed a secondary school program that is equivalent to high school in the United States for admission to the School. The School only accepts M-1 Visas.

The next traditional Inspector Training School class will be held September 2 – November 20, 2015.

Recently recognized by the Governor of MS with an award for excellence in exporting Recently increased kiln capacity from 1.25MM to 1.85MM Recently increased drying capacity by 33% Logs to lumber (rough, ripped or surfaced) Ofﬁces in the U.S. and China Representatives located in: Vietnam, South East Asia, Europe, Mexico & the Middle East www.jtshannon.com 800.473.3765 662.280.6051 jack3@jtshannon.com

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AISPROMISE BEING MADE. At Northwest Hardwoods we know that a promise is made every time we put our name on a bundle of lumber. It’s a promise to deliver a reliable, consistent product every time. And it’s a promise we’ve been delivering on for more than 45 years.

nwh@northwesthardwoods.com northwesthardwoods.com W W W. N H L A .C O M

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CHALLENGE US don’t give us your business . . . let

FROM

us show you how we’ll earn it

LOGS. . .

. . . TO LUMBER

logs available

lumber available

■ veneer, rotary and saw logs

■ north american species

■ all hardwood species available

■ tropical and exotic species

■ shipments built to your specifications

■ custom and proprietary grades

■ we buy and sell logs all year round

■ mixed loads with expert delivery

THE RIGHT RESOURCE TO HELP YOU SUCCEED

ALUMBER.COM

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american lumber company e-mail: inquiry@alumber.com / phone: 814.438.7888 / Fax: 814.438.3086 28

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IMPORTED HARDWOODS SINCE 1947

Genuine Mahogany Spanish Cedar Sapele Mara Macho Cerejeira Santos Mahogany Peruvian Walnut Jatoba Kiln Drying www.newmanlumber.com Gulfport, MS USA

Newman Lumber Company is committed to sustainable forest management. W W W. N H L A .C O M

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AND SOLID

WE DEMAND HARDWOOD THAT MEETS THE HIGHEST PERFORMANCE STANDARDS. WE CHOOSE OUR EMPLOYEES THE SAME WAY. Call 800-536-3155 for a quote, or visit www.colehardwood.com.

SOLID HARDWOOD.

SOLID PEOPLE.

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AN OVERLOOKED AMERICAN ADVANTAGE! BY MICHAEL BUCKLEY

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This â&#x20AC;&#x153;woodenâ&#x20AC;? seat is aluminium which is not subject to environmental regulations on our uneven playing field. W W W. N H L A .C O M

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would be hard to imagine international trade in hardwoods today without the words ‘sustainable’ or ‘legal’ coming into the equation somewhere. Since 2013, when the EU and Australia have both followed the lead of the Lacey Amendment Act, environmental protection laws have intervened in a centuriesold trade. The British, for better or worse, have been importing American hardwoods since colonial days!

In many ways, these trade regulations have complicated the hardwood trade and demonstrate well the natural law of unexpected consequences. The legislators seemed to have overlooked the difficulties of tracing raw material of different types (Lumber, Plywood, MDF and particle board) sometimes using multiple species, even from different countries in one single piece of furniture. They certainly ignored the practical difficulties of tracking material through the manufacturing chain where components might be sourced from different countries, etc. There is also the complex issue of re-exports beyond which it is difficult to check origin, compared to direct export trade from manufacturing countries. Meanwhile the ‘use it or lose it’ argument held no sway, so those of us who worried that wood would become too worrisome to specify, feared that other materials on this uneven playing field would be the benefactors. Then what for forests? Conversion, of course; as we have already seen so much in Southeast Asia. Palm oil! Well, for a while it seemed that the various administrators of these laws would have to rely on the occasional show trial or high profile investigation to change behaviour that was their goal. Particularly in the EU not much seemed to be happening – until now!

Top right: American Yellow Poplar now being used as a safe replacement for Rubberwood for furniture export where wide boards are needed. Bottom right: Who knows what species are in this MDF furniture made in China. 34

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“A Competent (UK) Authority probe has found widespread failure to meet the requirements of the EU Timber Regulation (EUTR) in the UK Chinese plywood import sector. The official investigation by the CA, the National Measurement Office (NMO), found that only one out of 16 companies targeted fully met its EUTR obligations. And it said some may now face punitive measures if they fail to improve. In its probe report, the NMO identified double failings among importers; they had not met their EUTR due diligence risk assessment requirements, or taken adequate further steps to minimise risk of importing illegal material through product and species identification testing. Out of the 16 businesses examined, the NMO said that 14 submitted due diligence systems that were “insufficient” to meet the terms of the EUTR. In addition to examining this aspect of their operations, the organisation also purchased 13 plywood samples from the importers. It found that nine did not match the species declaration supplied by the company.” What a surprise! Those of us in the industry know well that in plywood, and also other materials, a mix of species is not only acceptable but preferable to avoid over-selection of forest harvesting and to improve forest yield. So we now seem to have reached a phase, at least in the EU, when nobody can sit back.

The advantage of American hardwoods often overlooked is that so many of them are unique to North America and thus are highly unlikely to have been harvested elsewhere – Black Walnut, Black Cherry, Hard Maple, Red Oak, Tulipwood (Yellow Polar) even White Oak

And here comes the point for the U.S. hardwood export trade, given that we are talking about due diligence. Overseas importers of all temperate hardwoods start off by being relatively safe from a sustainability point of view. But the USA has provided accepted evidence with the Seneca Creek Study that the likelihood of its hardwoods illegally entering the supply chain is less than 1 percent. The advantage of American hardwoods often overlooked is that so many of them are unique to North America and thus are highly unlikely to have been harvested elsewhere – Black Walnut, Black Cherry, Hard Maple, Red Oak, Tulipwood (Yellow Polar) even White Oak – which grows in European parks and cities but not in its forests. This is not a complete defence under the various legislation but it can be a strong element in due diligence.

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than 20 years, Primewood Lumber has built « Fora«solidmorereputation as a manufacturer and exporter of Northern Appalachian hardwood. » »

For more than 20 years, Primewood Lumber has built a solid reputation as a manufacturer and exporter of Northern Appalachian hardwood.

Yes, we have it! We can quickly deliver a wide range of hardwood lumber, including

Yes, we have We can quickly a wide range of hardwood lumber, RedMaple, Oak, Birch, Redit!Oak, White Oak,deliver Cherry, Hard Maple, Grey Elm, Redincluding Elm, Soft White Oak, Cherry, HardWalnut, Maple, Grey Elm, Red Elm, Soft Maple, Birch, Walnut,White Aspen, Black Tulipwood, Cherry Dimension, HardAspen, MapleBlack Dimension, Tulipwood, Cherry Dimension, Hard Maple Dimension, White Ash, and Basswood. Ash, and Basswood. Our selection is available in mixed containers, custom grading, Our selection is available in mixed containers, custom grading, with thicknesses of 4/4 – 16/4.

with thicknesses of 4/4 – 16/4.

We have the greatest availability of wood at all times.

1150 rue Labonté, Drummondville CanadaDrummondville J2C 5Y4 1150Québec, rue Labonté, Tel.: 819 478-7721 Fax: 819 477-6636 Québec, Canada J2C 5Y4 Tel.:info@primewood-lumber.com 819 478-7721 Fax: 819 477-6636 info@primewood-lumber.com

www.primewood-lumber.com

Main warehouse in Drummondville, Canada

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VOG Sawmill in Plessisville, Canada

Concentration yard in Pennsylvania, USA

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N MOPDSS,O THRO INC. DWO HA

We produce 170 million Southern Hardwood board feet per year. • All lumber precision double end-trimmed aer drying • Width & length sorting available • Red Oak, White Oak & Hickory in i 4/4 thickness • White Ash & Poplar in 4/4 & 8/4 thickness • Tupelo & So Maple in 4/4 & 5/4 thickness • All kiln dried lumber is export prepped & sorted in a 100 Bay TS Manufacturing Grade/Sorting line

Thompson Hardwoods, Inc. is the one of the largest exporters of the American Southern Hardwood Lumber in the world. Contact Thompson Hardwoods, Inc. for your nee order. Kiln Dry Grade Lumber Sales: John Stevenson • Ext 302 jstevenson@thompsonhardwoods.com Linwood Truitt • Ext 312 linwood.truitt@beasleyforestproducts.com W W W. N H L A .C O M

ompson Hardwoods, Inc. 600 Baxley Highway Hazlehurst, GA 31539 Phone: (912) 375-7703 thisales@thompsonhardwoods.com ww www.thompsonhardwoods.com

Industrial Lumber Sales: Paul Cabrol • Ext 309 paul.cabrol@beasleyforestproducts.com Ray Turner • (912) 253-9001 ray.turner@beasleyforestproducts.com 2 0 1 5 I N T E R N AT I O N A L H M 37

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AHEC’ s “American Hardwood Environmental Profiles” now being used around the globe. BY MICHAEL SNOW, EXECUTIVE DIRECTOR TO AHEC

he U.S. hardwood industry has a very good story to tell about its sustainability, legality and low environmental impacts. AHEC has worked diligently over the years to provide the solid data and tools to help communicate these messages across the consumption chain from importer, to manufacturer, to architect and to the global consumer. AHEC-funded research on illegal-logging risk assessment (the Seneca Creek Study) and American hardwoods’ life cycle environmental impacts (LCA Study) have positioned our industry to be ahead of the curve when it comes to environmental marketing. Now, AHEC’s most recent—and arguably most important--proactive approach to providing data to back up and communicate the industry’s strong environmental record has resulted in the development of the American Hardwood Environmental Profile (AHEP), which we believe will yield significant benefits for our industry in both the short and long terms. Simply put, AHEPs are a consignment-specific shipping document which will provide access to information on the risk of illegality as well as sustainability of the U.S. hardwood species contained in that consignment, together with quantitative data on the environmental impacts associated with delivering each specific consignment to an individual customer anywhere in the world. In the short term, this

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document is designed to satisfy “due diligence” requirements arising from illegal logging legislation such as the Lacey Act in the US, the EU Timber Regulation, and Japanese “Green Procurement” laws. In the longer-term, however the included LCA data is designed to promote a broad strategy to deliver accurate, verifiable data that not only assists our customers in the wood industry, but can also be used to encourage a decisive shift away from the “greenwash” which has done so much to devalue the concept of sustainability in recent years. If we are to challenge misguided and non-scientific “green building” schemes and misleading environmental claims from other industries, (we have all seen the ad proclaiming steel as “the ultimate sustainable material”), then we must support wood’s case across a wide range of environmental issues. Legality and good forestry practices alone are simply no longer enough. The structure and content of the AHEPs will align to the requirements of the EU Timber Regulation and closely follow the European Commission’s (EC) own “Guidance Document for the EU Timber Regulation” issued in February 2013. The AHEP will provide, for every consignment, access to information on the name of the U.S. supplier, product description, quantity of wood, commercial and scientific species name, place of harvest, and documents demonstrating negligible risk of illegal harvest. In addition, the AHEP will provide access to quantitative data on the environmental impacts associated with delivering each

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specific consignment to an individual customer anywhere in the world. Each AHEP will combine environmental impact data from the AHEC/PE International ‘Life Cycle Assessment’ (LCA) project with information derived from other credible data sources to demonstrate the legality and sustainability of U.S. hardwood lumber and veneer delivered into export markets. These data sources include: • The U.S. Forest Service Forest Inventory and Analysis (FIA) program, a Federal Government program which regularly monitors the condition of the nation’s forests. • The independent peer-reviewed “Assessment of Lawful Harvesting and Sustainability of U.S. Hardwood Exports” commissioned by AHEC from Seneca Creek Associates LLC. The study demon strates a negligible risk of any U.S. hardwood being derived from illegal logging or other controversial forest sources. • The Forest Stewardship Council (FSC) Risk Register, a free source of information on the risk of sourcing controversial timber throughout the world covering more than 150 countries. The Seneca Creek assessment remains the only comprehensive sector-specific and peer-reviewed study to quantify the risk of any wood being derived from a controversial source, including illegal harvesting, in line with both the FSC Controlled Wood standard and the PEFC Chain of Custody standard. The study (which is scheduled to be updated in 2014) demonstrates that there is less than a 1% risk of any illegal wood entering the U.S. hardwood supply chain. This result emerges from the robust institutional framework for hardwood forest management in the United States which combines clear and fully enforced property rights, multi-generational family forest ownership, respect for the rule of law, and a strong civil society. All U.S. trading companies are also subject to the rigours of the Lacey Act, further mitigating any perceived risks that may be associated with sourcing U.S. hardwood products. The EC Guidance on EUTR indicates that credible third party studies like the Seneca Creek assessment, and independent sources such as the FSC Risk 40

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Register, where these demonstrate negligible risk of illegal logging in specific regions or for specific product groups, are an appropriate form of documentation for EU importers to meet their legal obligations. The long-term benefits of the AHEPs are even greater. A key aim of the project is to ensure that credible environmental data specific to individual consignments – adjusted according to key parameters such as kilning efficiency and transport routes and modes – can be delivered quickly and efficiently without significant cost.

A global framework is emerging for issue of Environmental Product Declarations (EPDs) to communicate data on individual products to specifiers (architects and designers) and consumers.

Why is this important? A simple, if compound, answer: ‘EPD’s and “green building.” A global framework is emerging for issue of Environmental Product Declarations (EPDs) to communicate data on individual products to specifiers (architects and designers) and consumers. At the European level, the Construction Products Regulation (CPR), which became law in July 2013, requires the use of EPDs to meet standards for environmental performance for construction products in all European Union Member States. EPDs are based on LCA. By making “cradle-to-gate” LCA information available now, AHEC will make it easier for European industries to develop EPD’s for hardwood products. We believe EPDs could become the most important driver for future growth and a real opportunity for us to challenge the dominant use of non-wood materials in the built environment. The data will cover all the environmental impact categories required by manufacturers to prepare formal Environmental Product Declarations (EPDs) in line with the EN 15804 standard for environmental assessment of construction materials in the EU (such as Global Warming Potential, Acidification potential, and Eutrophication potential). In announcing the project, AHEC’s Executive Director Mike Snow said, “Through this project, U.S. hardwood suppliers will be the first wood suppliers, possibly the first suppliers of any mainstream commercial material, to provide comprehensive environmental impact data with every delivery.” Snow emphasises the wider implications: “Where we are still in a world where people think wood is bad, we can only change minds with clear and credible, scientific facts.” As part of this ethos, AHEC has now produced and publicized rigorous W W W. N H L A .C O M

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The door has now been pushed open for wood to claim its deserved position in the growing environmentally-conscious “green” market.

environmental impact assessments for recent design projects such as AHEC’s ‘Wish List’ design project in 2014 and the ‘Endless Stair’ CLT project in 2013 to encourage transparency in product design and building. AHEC’s European Director David Venables added, “AHEC has combined this expertise with the U.S. hardwood industry’s knowledge of sustainable forestry, wood processing and distribution, together with the work carried out over many years by U.S. agencies to monitor the forest resource. The resulting American Hardwood Environmental Profile will be a unique tool which we believe has great potential to assist EU customers to conform to new regulations and to improve environmental performance in product design and construction,” says Venables. By making all this information easily available at the push of a button, our industry will be the first in the wood sector to deliver a consignment based environmental profile incorporating LCA data as well as information on legality and sustainability. In the short term the AHEP will be most useful as a tool for importers to demonstrate due diligence under the EUTR, Lacey Act and other “illegal logging” legislation. However the industry’s long-term benefit will be the ability to trade accurate LCA data for every shipment. The door has now been pushed open for wood to claim its deserved position in the growing environmentallyconscious “green” market. Whether or not we walk through that door is up to us.

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***Denotes Planned US Hardwood Pavilion

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Sawmills Dry Kilns Distribution Midwest Hardwood

Midwest Hardwood is a complete forest-to-customer lumber company. Our process begins with harvesting trees and ends with the delivery of a finished lumber product. We own and operate three sawmills, three dry kilns, and three distribution yards which gives us the ability to offer a wide variety of products and services.

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Our Company has been FSC速 Certified since 1995. SW-COC-000008

9540 83rd Avenue North, Maple Grove, MN 55369 Phone: (763) 425-8700 Email: inquiries@midwesthardwood.com W W W. N H L A .C O M www.midwesthardwood.com

Customized Insurance Protection for the Wood Industry Exclusive insurance policies designed for importers, exporters, manufacturers and distributors of wood products. • Property and Liability • Transit over land, air or water

• Catastrophic perils of earthquake, flood, and windstorm • Government rejection including CARB • Inventory anywhere in the world • Lacey Act protection

Call Ray Markley at (800) 350-5647 wood@shorepointinsurance.com www.shorepointinsurance.com

Manufacturers of Southern and Appalachian Hardwoods LOCATIONS: Lenoir, North Carolina Denton, North Carolina SPECIES: Red Oak, White Oak, Poplar, Soft Maple, Ash and Walnut Please forward inquires to Brian Hoschek Email: mhoschek@nc.rr.com or call 919.961.2223

License #0247753

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2015 NHLA ANNUAL CONVENTION & EXHIBITION SHOWCASE OCTOBER 7 – 9 | NASHVILLE The Global Gathering of the Hardwood Community

The NHLA Annual Convention & Exhibit Showcase serves as the premier North American hardwood industry networking and educational event – attracting thousands of hardwood industry professionals from nearly 400 different companies across the United States, Canada and the world. These attendees are producers, suppliers and decision-makers from the industry’s most influential companies.

www.nhlaconvention.com 46

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JOIN US IN NASHVILLE

FOR THE GLOBAL GATHERING OF THE HARDWOOD COMMUNITY

Daniel Pink

OPENING SESSION Chris Hogan, a sought-after, diverse speaker who loves to challenge, motivate and encourage – Thursday, October 8 Daniel Pink, New York Times best selling author – Friday, October 9

EXHIBIT SHOWCASE Open two days, the exhibit hall features 98 of the hardwood industry’s top businesses.

EDUCATIONAL SEMINARS • Chinese Culture Advanced Seminar presented by Marco Chan. • International Buyer’s Panel presented by American Hardwood Export Council. • NHLA Grading Rules and Inspection Services presented by NHLA Chief Inspector.

NETWORKING EVENTS The convention provides numerous networking events, fun and entertainment.

EXHIBIT BOOTHS AND SPONSORSHIPS ARE AVAILABLE Contact John Hester at +1 901-399-7558 | j.hester@nhla.com

FOR MORE INFORMATION, HOTEL BOOKING AND CONFERENCE REGISTRATION VISIT WWW.NHLACONVENTION.COM.

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Chris Hogan

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BORN IN 1855.

REBORN TODAY.

Table by Berkeley Mills built with FSC ® Collins Black Cherry

Randy Byers 814.837.0117 rbyers@collinsco.com

Collins Hardwood

Bill Miller 304.846.4185 bmiller@collinsco.com

live on. Collins hardwoods from our Allegheny Forest are FSC certified—and probably

CollinsWood.com

your custom work today and for generations to come.

You can tell the age of a tree by its number of rings. But the products it yields help it would have been the model before the certification even existed. That’s why our hardwoods exhibit such quality and consistency, making them the right choice for

Visit us at interzum in the American Pavilion in Cologne Germany. C20 in hall 5.1 48

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Feel good about it W W W. N H L A .C O M

MEMBERSHIP APPLICATION Benefits of Membership in NHLA As a member of NHLA, you are part of the oldest and largest hardwood association, representing all sectors of the hardwood industry. NHLA offers members the opportunity to make new industry contacts and strengthen business relationships; connect with buyers and sellers from around the world; training and resources to help your business prosper and avenues to help promote and market your business. Membership in NHLA provides the tools necessary to succeed in a competitive global economy now and in the future.

Company Information (please print clearly) Parent Company (Primary Membership): Street Address: City:

State/Province:

Zip/Postal Code:

Financial Contact:

E-mail address:

President/CEO:

E-mail address:

Telephone:

Fax:

Website:

E-mail address:

Social Media:

Marketing/Advertising Contact:

Country:

Type of Business (select all that apply) Sawmill

Importing

Chemicals/Coatings

Software Development

Distribution Yard

Dimension Plant

Consulting

Timberland Owner

Wholesale

Manufacturing

Equip. Mfgr./Dealer

Transportation

Concentration Yard

Kiln Drying

Insurance

Pallets/Crates/Boxes

Exporting

Bank/Financial

Publishing

Other

The National Hardwood Lumber Association is a global trade association with member companies located throughout the world. NHLA offers two types of membership categories for international organizations: Associate and Partner categories. Companies interested in becoming a member of NHLA can complete and submit this application. Membership applications are also available online at www.nhla.com. Questions regarding membership should be directed to the Director of Membership, John Hester at j.hester@nhla.com or by phone at +1 901-399-7551.

International Membership Categories This is an Associate category business.

This is a Partner category business.

Associate membership is for individuals, firms or corporations that are consumers of North American hardwood or cypress lumber, veneer, plywood and related products for manufacturing. Business types include but are not limited to: cabinet shops; furniture and flooring manufacturers; molding and millworks; pallet manufacturers. Membership Dues are $750.

Partner membership is for individual firms or corporations engaged in consumption or manufacturing, custom kiln drying, wholesaling, or distribution of hardwood or cypress lumber, veneer, plywood and related products that have their headquarters outside of North America. Membership Dues are $1,550.

Regulations Relating to Membership and Dues The annual terms shall be a full year beginning on the first day of the month following the receipt of application. In the event member fails to pay all invoices rendered when due, member agrees to pay all costs of collection, including reasonable attorney fees. Contributions or gifts to the National Hardwood Lumber Association are not deductible as charitable contributions for federal income tax purposes. However, they may be tax deductible as ordinary and necessary business expenses. The National Hardwood Lumber Association is a NOT-FOR-PROFIT association organized to promote the welfare and protect the interests of the North American hardwood trade. The undersigned hereby applies for membership in the National Hardwood Lumber Association, and agrees to be governed by the Constitution and Bylaws, Rules and Regulations of the Association. The signature below certifies that the annual sales figures used to compute the above dues are true and correct. Title:

Name: Company Name: Signature:

Date:

(Please sign even if credit is NOTâ&#x20AC;&#x2C6;requested.)

Method of Payment Visa

Mastercard

American Express

Discover

Check

Total amount of one yearâ&#x20AC;&#x2122;s membership dues: Credit Card Number:

Exp. Date:

Security Code:

Name on Card: Signature:

Date:

All checks should be made payable to NHLA. Wire Transfer Info: This completed membership application should be returned to:

First Tennessee Bank

National Hardwood Lumber Association

6891 Summer Avenue | Memphis, TN 38133

PO Box 34518 | Memphis, TN 38184

Routing# 084-000026

or faxed to +1 901-382-6419

Account# 18-2333173 Swift Code: FTBMUS44

IM National Hardwood Lumber Association

PO Box 34518 | Memphis, TN 38184-0518 | 901-377-1818 | 901-382-6419 Fax www.nhla.com