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Inside 5 9 7 Members Around Town Fundamentals of Hospitality Management Upcoming Events What's everyone up to? New cohort of classes added Notable dates www.nhlra.com │ 2 8 Empowerment Through Connections Schedule sneak peak 12 New Hampshire Hospitality Month How you can get involved 14 Winter Whirl Beer Cheese Dip Recipe From Woodstock Inn Brewery 15 Hospitality Scholarships Available funding for hospitality majors 17 NHLRAEF Scholarship Winner Thrives in Culinary Arts Program By NHLRA Education Foundation's Amie Pariseau 19 Return to Community Business Survey From New Hampshire Office of Workforce Opportunity 20 Federal Prohibition of NDAs in Sexual Assault and Harassment Cases Becomes Law By Christopher T. Vrountas,
Allison C. Ayer,
Vrountas, Ayer & Chandler, P.C.
Esquire and
Esquire,
2023 Chair of the Board
Molly Rice-Norby
Woodstock Inn Station & Brewery
2023 Vice Chair of Lodging
Brian Ferguson
Flag Hill Distillery & Winery
2023 Vice Chair of Restaurants
Nicole Barreira
Great NH Restaurants
2023 Vice Chair Allied Membership
Paul Ramsey
The Palace Theatre
Secretary/Treasurer
Bernie Lontine
110 Grill
NHLRA President & CEO
Mike Somers
NHLRA Education Foundation Executive Director
Amie Pariseau
NHLRA Membership & Business Development Director
Samantha Poole
NHLRA Office & Events Manager
AubreyLynn Goodale
NHLRA Social Media & Marketing Coordinator
If It'sthattime ofyear! Checkyour inboxfor Legislative Updates!
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you'd
Jillya Jannetti to update us with any company news for our Members Around Town section, please email Jillya at jjannetti@nhlra.com. Want in on The Dish? www.nhlra.com │ 3
m │ 4 06 NOV MON 2023 BeanBags, Brews, &BBQ SMUTTYNOSE HAMPTON, NH SAVE THE DATE MONDAY, JUNE 5, 2023 JOINUSFOR: -GAMES -PRIZES -FOOD -DRINKS -MUSIC &MORE! GRAPPONE CONFERENCE CENTER CONCORD, NH
Members Around Town
Building snowmen at Eagle Mountain House & Golf Club in Jackson,NH.
Concord Craft celebrates Valentine's Day with its first ever gluten-freebeerontap.
Flatbread makes charitable donation to the World Central Kitchen.
Tuckaway Tavern celebrates Valentine'sDaywithheart-shaped blackangusribeyes.
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PRESENTED BY GRANITE STATE COLLEGE & NHLRA
Fundamentals of Hospitality Management
Due to popular demand, a second series of Fundamentals of Hospitality Management classes has been added! Granite State College and the NHLRA have observed the growing need for educational opportunities for today’s hospitalityemployeestofurthertheirskillsandknowledge.Together,wecreated the“FundamentalsofHospitalityManagement”certificate.Thecosttoattendis $299 for all three sessions. To receive a Certificate of Participation, all three sessionsmustbeattended.Classesmaynotbepurchasedindividually.
Identifyyourleadershipstyle
Createproductivityandbuildmorale
Learnwhateffectiveleadershipisandisnot
FOUNDATIONSOFLEADERSHIP|MARCH14 EFFECTIVECOMMUNICATION|MARCH28
Developapersonalaction plantoimproveyourleadershipskills
Understandhowtoeffectivelycommunicateasasupervisor
Learntocommunicatewithtactanddiplomacy
Gaintechniqueforgivingconstructivefeedbackwithoutdeflatingmorale
Understandhowtomotivateyourstaff
Avoidtheproblemsthatcomewithsupervisingyourfriends
Learnhowtomanageconflictsituationspro-actively
Buildconfidenceinholdingdifficultconversations
CONFIDENTLYHANDLECONFLICTS|APRIL11 REGISTER NOW www.nhlra.com │ 7
PLEASE CONTACT AMIE PARISEAU FOR MORE DETAILS: CERTIFICATE OF PARTICIPATION AWARDED AT COMPLETION APARISEAU@NHLRA.COM
Empowerment Through Connections
MAY 23 | 8AM - 5PM | CHURCH LANDING, MEREDITH
Schedule Sneak Peek
We’re excited to host Empowerment Through Connections for a second year, designed to celebrate women in the hospitality and tourism industry, provide an opportunity to connect withanddeveloppeerrelationships,andtoaddressyourtop-of-mindtopicswithagroupof industryprofessionals.We’rehardatworktocreateavaluableandinspiringagenda.
GUESTSPEAKER,DEBRASCHULER
Our morning will start with continental breakfast and our guest speaker, Debra Schuler. Her session,"PuttingThingsFirst,"willprovidepracticalstrategiesandtoolstohelpincreasefocus onyourmostimportantprioritiesandreduceand/oreliminatetheunimportant.
Living a more productive and balanced life starts with recognizing and accepting that not doingeverythingthatcomesacrossyourpathisnotonlyacceptable,it’swise.Highlyeffective people know that sometimes choosing to say “no” or “not now” to certain personal and professionaldemandsisnecessaryinordertofocusontheirhighestprioritiesandgoals.
APRESENTATION&PANELHOSTEDBYTHENHCENTEROFNONPROFITS
Afterlunchbythelake,we'llreturnwithapresentationandpanelhostedbytheNHCenterof Nonprofits."GetOnBoard"willinspireanewgroupofleaderstoconsiderboardserviceatlocal nonprofits.ThissessionwillconcludewithapanelofcurrentNHLRA,NHLRAEF,andcommunity board members as well as highlighting how you can become directly involved with the next generationoftheindustrythroughboardwork.
INTERACTIVESESSIONWITHDUPREYHOSPITALITY'SSHERRIFERNS
The afternoon will conclude with NHLRA Board Member and Regional Director of Sales and Marketing for Duprey Hospitality, Sherri Ferns. You’ll leave Sherri’s interactive session with ideasonhowtobringeverythingthroughoutthedaytogether.
NETWORKING&CHEERSTOTHEDAY
Towrapup,foranyonewhowouldliketonetworkorclinkglassestocheeragoodday,wewill gatherupstairsatLakesideGrill.
PLEASE CONTACT AMIE PARISEAU AT APARISEAU@NHLRA.COM WITH QUESTIONS OR TO INQUIREABOUTSPONSORSHIP.
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REGISTER W O M E N I N H O S P I T A L I T Y & T O U R I S M
Upcoming Events
Fundamentals of Hospitality Management: Fundamentals of Management and Leadership (Class 1 of 3)
March 7 & 14, 9 a.m. - 3 p.m.
Granite State College, Concord
Fundamentals of Hospitality Management: Effective Communication (Class 2 of 3)
March 21 & 28, 9 a.m. - 3 p.m.
Granite State College, Concord
Fundamentals of Hospitality Management- Confidently Handle Conflict (Class 3 of 3)
April 4 & 11, 9 a.m. - 3 p.m.
Granite State College, Concord
Woodstock Inn Brewery Brewers Weekend
May 5 & 6, 2-night stay
Woodstock Inn Brewery, Woodstock
Women in Hospitality: Empowerment Through Connections
May 23, 8 a.m. - 5 p.m.
Church Landing, Meredith
ServSafe®
February 21- Portsmouth
March 1- Concord
March 7- Manchester
March 14- Nashua
March 20- Portsmouth
March 20- Lebanon
March 21- North Conway
April 4- Concord
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Empowerment Through Connections
MAY 23 | 8AM - 5PM | CHURCH LANDING, MEREDITH
Sponsorship Opportunities
TheNewHampshireLodging&RestaurantAssociationEducationFoundationispleasedtohostour secondannualWomeninHospitality&Tourism.EmpowermentThroughConnectionswillbeaday tocelebrateallwomeninourindustry,createanatmospheretodeveloppeernetworks,andoffer sessionsonavarietyoftop-of-mindtopics.
ALLSPONSORSHIPLEVELSRECEIVETHEFOLLOWING
Your logo on all printed and digital materials including prominent signage throughout the event RecognitionintheMayeditionof"TheDish,"ourmonthlydigitalmagazine,andoursocialmedia channels
ADVOCATE|$250
UNLIMITEDAVAILABLE
Sponsor one employee or student of the industrytoattendtheevent
MENTOR|$500
UNLIMITEDAVAILABLE
Sponsor one employee or student of the industrytoattendtheevent
1/4 page advertisement in the event program
LEAD|$750
FIVESPONSORSHIPSAVAILABLE
1/2 page advertisement in the event program
Two complementary event tickets - to be used by your company or by a current employeeorstudentoftheindustry
INSPIRE|$1,000
FOURSPONSORSHIPSAVAILABLE
1/2 page advertisement in the event program
Three complementary event tickets - to be used by your company or by a current employeeorstudentoftheindustry
PLEASE CONTACT AMIE PARISEAU AT APARISEAU@NHLRA.COM OR (603) 2289585WITHQUESTIONSORTOPARTICIPATE.
ACHIEVE|$1,500
THREESPONSORSHIPSAVAILABLE
Full-page advertisement in the event program
Five complementary event tickets - to be used by your company or by a current employeeorstudentoftheindustry
NETWORK|$2,000
THREESPONSORSHIPSAVAILABLE
Full-page advertisement in the event program
Sevencomplementaryeventtickets-tobe used by your company or by a current employeeorstudentoftheindustry
EMPOWER|$2,500
TWOSPONSORSHIPSAVAILABLE
Full-page advertisement in the event program
Ten complementary event tickets - to be used by your company or by a current employeeorstudentoftheindustry
MOTIVATE|$5,000
TWOSPONSORSHIPSAVAILABLE
15minuteSpeakerSpotlight
Full-page advertisement in the event program
Ten complementary event tickets - to be used by your company or by a current employeeorstudentoftheindustry
www.nhlra.com │ 10 W O M E N I N H O S P I T A L I T Y & T O U R I S M
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Winter Whirl Beer Cheese Dip Recipe
By Woodstock Inn Brewery
Give this Winter Whirl Beer Cheese Dip a whirl! It’s made with our new Winter Whirl seasonal brew and our ever popular Pig’s Ear Brown Ale Cheddar Cheese, bothavailableforpurchaseinourCompanyStore.Thisissuretobeaweekend favoritetosharewithfriendsorkeepalltoyourself!
INGREDIENTS DIRECTIONS
2TBSPunsaltedbutter
3TBSPall-purposeflour
2TSPfreshthymeleaves
2TSPDijonmustard
1(12oz.)canWinterWhirl
4oz.creamcheese,room
temperature,cutinto6-8pieces
6oz.or2blocksofPig’sEar
CheddarCheese
6oz.Gruyère,grated(about11/2 cups)
DashofWorcestershiresauce pinchofsalt&pepper
Meltbutterinamediumsaucepanovermediumheat.Addflourandwhiskfor2 minutes. Add thyme and mustard, then slowly add beer, whisking until smooth. Bringtoaboiloverhighheatandcook1minutemore.
Reduce heat to medium. Add cream cheese, a piece at a time, and whisk until smooth. Add and whisk Pig’s Ear Cheddar & Gruyère a handful at a time until melted. Remove from heat. Add Worcestershire. Season with salt & pepper. Enjoy!
Tip:Keepdipwarminfondupotorslowcooker.
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NHLRAEF Scholarship Winner Thrives in Culinary Arts Program
By Amie Pariseau
In 2022, Kearsarge Regional High School alum, Logan, attended a New HampshireHospitalityMonthKickOffeventatNHTI.Whenhearrived,hehadthe notion that he was not “college material.” He toured the campus, heard about theprogramsofferedinhospitality,andaskedquestionsofanindustrypanel.
At the end of the day, Logan and his teacher approached me. Logan wanted to know about internship opportunities and started to shift his thinking a little bit. He loves culinary and was wondering if in fact he could be someone who could pursuescollege.
Within a short few weeks, Logan made his mind up. He applied to and was accepted to Lakes Region Community College. He then followed with an application for a scholarship from the New Hampshire Lodging & Restaurant Association Education Foundation. He was awarded a scholarship from FEEDNH.org.
Tanya Randolph, ambassador of philanthropy & community outreach from FEEDNH.org, and I went to Logan’s high school, to present his scholarship“check.”Thesupportand excitement of Logan’s teacher, student support services, and principal brought tears to our eyes. They believed in Logan and were thrilled he now believed in himself, too.
Continues...
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At the opening of Lakes Region Community College’s student-run restaurant, The Community Table, I saw Logan. His smile and his recent words said it all. He said receiving the FEEDNH.org Scholarship meant “quite a bit,” as “it was pretty much the only reason I could afford books in the firstsemester.”
Loganhasbeenenjoyinghistimeatcollegesofar,andalwayslooksforwardto attendingevents.Heinitiallytookinterestinculinaryartswhenhetriedcooking for his family and they loved his food. “I enjoy the cooking process, and I like seeing my food make people happy,” Logan said of his interest in joining the program.Heonedayhopestorunarestaurantofhisown.
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TAKESURVEY www.nhlra.com │ 19
Federal Prohibition of NDAs in Sexual Assault and Harassment Cases Becomes Law
By Christopher T. Vrountas, Esquire and Allison C. Ayer, Esquire, Vrountas, Ayer & Chandler, P.C.
OnDecember9,2022,PresidentBidensignedintolawtheSpeakOutAct.Briefly, this law makes unenforceable any non-disclosure and/or non-disparagement clauses parties might agree to before a dispute for sexual assault or sexual harassmentarises.
Explaining the need for the law, the Act notes that 81% of women, and 43% of men have been subject to sexual harassment or assault; 1 in 3 women are sexually harassed at work; and 87% to 94% of those who experience sexual harassment never file a formal complaint. Concluding that non-disclosure and non-disparagement clauses only exacerbate these trends, Congress passed the Speak Out Act in order to limit people from making these types of agreementsbeforeasexualharassmentorassaultdisputeactuallyoccurs.
The relevant terms are defined quite broadly. A sexual harassment dispute is a dispute relating to conduct alleged to violate federal, state or Tribal law. A sexual assault dispute involves a dispute regarding nonconsensual sexual act or contact, including incidents when the victim lacks the capacity to consent, for example as a result of intoxication, disability or otherwise. A non-disclosure clause is defined as “ a provision in a contract or agreement that requires the parties…not to disclose or discuss conduct, the existence of a settlement involving[the]conduct,orinformationcoveredbythetermsoftheagreement.”
Anon-disparagementclausemeans“aprovisioninanagreementthatrequires 1 or more parties not to make a negative statement about another party that relatestothe…agreement…orcase.”
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Thebroadlanguageinthelawmakesclearthataformalcomplaintorthefiling of a sexual harassment lawsuit is not needed for a dispute to arise. At the momentevenaninformaldisputearisesconcerningworkplaceconductthatan employee claims to have constituted sexually harassment or workplace conduct that an employee claims constituted unwanted and not consented to contact of a sexual nature, then there exists a “dispute” under the new law. Before this moment, employers cannot make an agreement requiring employees not to talk about sexual harassment or assault at work. But, after such a dispute arises, these agreements can still be made and can still be enforced.
Practically, this means that going forward an employer cannot anticipate sexual harassment/assault accusations and require any current or prospective employee or independent contractor to promise that they will refrain from talking about these incidents in advance. To put it plainly, employers cannot mitigate the risk of sexual harassment or assault claims by trying to shut people up in advance of an accusation, but they will be able to enforce nondisclosureagreementsinpost-suitsettlementagreements.
Importantly, the Speak Out Act does NOT stop employers from making an agreement to refrain from discussing an alleged sexual harassment or assault after a dispute arises. That means non- disparagement and non-disclosures clauses may still be included in agreements to settle lawsuits or administrative charges of discrimination with claims of sexual assault or harassment, so long as those agreements are entered into after the accusation is made or the lawsuitisfiled.
In this way, the law seeks to strike a balance. It removes one barrier to victims from being able to come forward publicly about sexually inappropriate behaviortheywereexperienceatwork.Butitalsorecognizesthatbeingallowed tofairlynegotiateconfidentialityiscriticaltoincentivizesettlementagreements of sexual harassment claims after a lawsuit is filed. Given the new law, employers should consult with counsel and review their employment and independent contractor agreements, handbooks and other personnel policies, as well as severance agreements, to make sure that they do not include nondisclosureornon-disparagementclausesthatwouldviolatetheAct.
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NEEDS YOUR HELP! THE EDUCATION FOUNDATION
From ProStart® to career fairs to New Hampshire HospitalityMonth,theNHLRAEducationFoundationis always working to turn the best and brightest talent intotomorrow’sindustryleaders.
Here at NHLRA, we know that no one knows the industry quite like you do; please help give these students a taste of your world and donate prizes for theFoundationtoawardthroughouttheyear.
Yourdonationwillhelpinspirethenextgenerationof chefs,businessowners,andmanagerstofollowtheir hospitalitydreams!
TO DONATE OR FOR MORE INFORMATION, KINDLY REACH OUT TO: Amie at apariseau@nhlra.com.
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HAVEA QUESTIONOR CONCERN?
MembershipintheNHLRA meansbeingapartoftheonly organizationinthestate dedicatedtoprotecting, promoting,andeducatingour hospitalityindustry.
Contactusforquestionsorto sharewhatissuesareaffecting yourbusiness.We'reherefor you.
GOVERNMENTAFFAIRS: MikeSomers msomers@nhlra.com
EDUCATIONANDWORKFORCE DEVELOPMENT: AmiePariseau apariseau@nhlra.com
MEMBERSHIPANDBUSINESS DEVELOPMENT: SamanthaPoole spoole@nhlra.com
OFFICEANDEVENTS: AubreyLynnGoodale agoodale@nhlra.com
SOCIALMEDIAAND MARKETING: JillyaJannetti jjannetti@nhlra.com
NHLRAOFFICE: (603)228-9585 info@nhlra.com
Member Solutions
MUSICLICENSING
Memberssaveupto20%offmusiclicensingfeesfor BMIand10%offSESAC
COMPLIANCEPORTAL
Includingriskmanagementandsafetytools,compliance support,andtemplatesfortrainingandsafetymanuals.
DENTAL&VISIONINSURANCE
Saveupto15%ondentalandvisioninsurancerates throughourgroupbuyingprogram
GROUPPURCHASINGORGANIZATION
NHLRAmembersreceivecashbackonmanufacturer rebatesnormallyunavailable.
401(K)PROGRAM
Establisha401(k)programwithminimaloverheadunder aNHLRAumbrellaplan.
CREDITCARDPROCESSING
Receiveadiscountofupto10%offofprocessingfees.
LIQUORLIABILITYINSURANCE
Saveupto20%offyourliquorliabilityinsurancepremium
PROPERTYINSURANCE
Youmaybeeligiblefora5%discountonproperty insurance
WORKERS'COMPENSATIONTRUST
Ourself-funded,not-for-profit,workers'compensationtrust returnsdividends(onaverage)of20-35%
MUSICLICENSING
Membersreceiveanexclusive10%discountonthe subscriptionpriceanda30-dayfreetrial
LEGALSERVICES
30minutesoffreelegaladviceperincident,issue,ormatter. Needtoretaintheirservices?Receiveadiscountedrate.
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January Renewals & New Members Thank
You & Welcome!
900 Degrees Neapolitan Pizzeria
Appalachian Mountain Club
Attitash Mountain Service Company LLC.
Baker Commodities
Bedford Village Inn
Black Swan Inn B&B
Cabot Inn & Suites
Chef's Bistro
Flying Goose Brew Pub & Grille
Holiday Inn - Concord
Island Hospitality Management
Josselyn's Getaway Cabins
Jutras Nobili Dougenik
Mill City Roasting Company, Inc.
MT's Local Kitchen & Wine Bar
Nootka Lodge
Notch Hostel LLC
Revolution Taproom & Grill
The Beal House
The Last Chair Brewery
The Metropolitan Coffeehouse
Thompson Tavern
Three Chimneys Inn
Tidewater Catering Group
Trimark United East
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16 Centre Street Concord, NH 03301 | (603) 228 - 9585 | nhlra.com