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AUTO INDUSTRY EXCELS ONCE AGAIN
CIADA CHARITY FUND GALA RAISES OVER $200,000 FOR THOSE IN NEED PAGE 16
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FRONT RANGE CLASSES |
05................................................................New Buyers Guide 06................................. Designing a Superior Meet and Greet 08............... New Rule for Sales to Military Servicemembers 12, 13...................................................................Charity Fund 15..............................................................CIADA Hall of Fame 16..........................................................CIADA Gala Highlights
What’s New
NIADA NABD Convention & Expo Register Now! Registration is open for the NIADA/NABD Convention & Expo, June 18-21 in Orlando! With the forces of NIADA and NABD combined, it promises to be the most robust convention yet. Learn more and register today at www.niadaconvention.com.
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COLORADO INDEPENDENT AUTOMOBILE DEALERS ASSOCIATION PRE-LICENSING CERTIFICATION Colorado state statute requires anyone applying for a used motor vehicle dealer’s license or a used powersports dealer’s license be certified through a pre-licensing course. This seminar is also offered to salespeople to be able to pass the New Mastery Examination Test. Class is held at least once a week. Check our website for dates.
Call CIADA for information on these classes, or to get your forms and/or Dealer/Salespersons Bonds.
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Lakewood, Colorado Education & Training Center 950 Wadsworth Blvd., Suite 101 Lakewood, CO 80214
www.ciada.org phone 303.239.8000
BASIC TITLE TRAINING CLASS Join us to get updated information to learn the CORRECT way to fill out your paperwork at time of sale and other topics including title compliance, do’s and don’ts for titles and more. This class is held once a month for half a day.
All classes are subject to change without notice. Please check our website www.ciada.org for any changes.
AmTrust Financial ....................................................................7 Automotive Finance Corporation ..........................................BC AutoZone .................................................................................9 Dealers AA of the Rockies ...................................................IFC Lobel Financial......................................................................... 3 Loveland Auto Auction ............................................................5 Manheim ................................................................................ 11 NextGear Capital ................................................................... 12 VAuto ....................................................................................IBC
Office
For information on how to become a member of CIADA, please contact Todd O’Connell 950 Wadsworth Blvd., Suite 101 • Lakewood, CO 80214 303.239.8000 toddo@ciada.org
NIADA Headquarters NATIONAL INDEPENDENT AUTOMOBILE
DEALERS ASSOCIATION WWW.NIADA.COM • WWW.NIADA.TV 2521 BROWN BLVD. • ARLINGTON, TX 76006-5203 PHONE (817) 640-3838 For advertising information contact: Troy Graff (800) 682-3837 or troy@niada.com. CIADA Insider is published bimonthly by the National Independent Automobile Dealers Association Services Corporation, 2521 Brown Blvd., Arlington, TX 76006-5203. Periodicals postage paid at Dallas, TX and at additional offices. POSTMASTER: Send address changes to NIADA State Publications, 2521 Brown Blvd., Arlington, TX 76006-5203. The statements and opinions expressed herein are those of the authors and do not necessarily represent the views of CIADA Insider or NIADA. Likewise, the appearance of advertisers, or their identification as members of NIADA, does not constitute an endorsement of the products or services featured. Copyright © 2018 by NIADA Services, Inc.
BOARD OF DIRECTORS OFFICERS
Tim Gaylord Gaylord Leasing Company Inc. 303-667-6188
Vice-President
Teshome Tesfaye Norfolk Motors 720-298-1796
Secretary
Mike Whistance Country Truck and Auto 303-857-1281
Dean Gunter Mile High Car Company 719-570-7800
John Lindberg Auto Warehouse 970-490-2886
Jim Bode J. Bode Used Cars 303-366-1535
STATE MAGAZINE MGR./SALES
Troy Graff • troy@niada.com
Treasurer
EDITORS
Mark Weida Street Smart Auto Brokers 719-434-8443
Jacinda Timmerman • jacinda@niada.com Andy Friedlander • andy@niada.com MAGAZINE LAYOUT
Christy Haynes • christy@niada.com PRINTING
Chairman of the Board
Nieman Printing
DIRECTORS.
President
Dan Berkenkotter Berkenkotter Motors 303-809-1618
Lucas Jozefkowicz Denver Autos 303-573-1333
Mike Widhalm Reds Auto and Truck 303-726-5520
Ajet Zalli Zalli Motors 970-797-2608
PAST PRESIDENT / DIRECTORS Jim Bahne Bahne, Inc 720-934-9806
Mike Bonicelli Nevada Auto Sales 719-635-2533
Dave Cardella Mountain States Auto Group 303-887-8977 Peppe DeMarco Highline Motors 970-206-9963
Roger Kirlin Roger Kirlin Auto Sales 303-526-7805
Stan Martin Stan’s Auto Sales 303-650-1011
Joe McCloskey McCloskey Motors 719-594-9400
Dean Strawn AutoTrek 303-934-5600
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REGULATORY ALERT
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DEALERS REQUIRED TO BEGIN USING NEW BUYERS GUIDE Revised Forms Dealers are now required to display the new version of the federally mandated Buyers Guide form on all used vehicles displayed for sale to consumers. Following a lengthy review of the Used Motor Vehicle Trade Regulation – commonly referred to as the Used Car Rule – in November 2016, the Federal Trade Commission released a revised rule that includes changes to the Buyers Guide form. The FTC gave dealers until Jan. 28, 2018, to exhaust existing supplies of the old Buyers Guide before requiring the revised form. NIADA worked extensively with the FTC on its review of the Used Car Rule to ensure any change to the rule did not impose a new regulatory burden on dealers. Through NIADA’s efforts, the amendments to the rule do not change its essential requirements – but the Buyers Guide form has changed.
The revisions to the form include: • A recommendation consumers get a vehicle history report before buying a used car that sends them to ftc.gov/usedcars for more information on how to get one. • Directions for consumers to visit safercar. gov to check for safety recalls before purchasing a used car. • A new description of an “as is” sale to clarify that “as is” refers only to whether the vehicle is offered with a warranty from the dealer. • Boxes dealers can check if they wish to indicate whether a vehicle is covered by a third-party warranty and whether a service contract may be available. • A box dealers can check to indicate an unexpired manufacturer’s warranty applies. • A statement in Spanish on English versions of the form advising Spanishspeaking consumers to ask for the Buyers Guide in Spanish if the dealer is conducting the sale in Spanish. • Addition of air bags and catalytic converters to the list of major defects that can occur in used vehicles. Dealers can obtain an English version of the new Buyers Guide at https://www.ftc.gov/ system/files/documents/plain-language/pdf0083-buyers-guide.pdf.
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RETAIL READY | BY JUSTIN M. OSBURN
DESIGNING A SUPERIOR MEET AND GREET Crafting and Reviewing the Play Recently I was on an airplane and the lady next to me struck up a conversation. She asked what I did for a living and I told her I consulted independent auto dealers. She became very inquisitive about the car business. She quickly offered her fear of car shopping and told me about her recent experience that turned into a nightmare. I asked her what emotions she felt when thinking about driving onto a car lot to purchase a vehicle. She said, “Fear of being screwed.”
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This information is nothing new. However it is the building block of how critical an effective meet and greet can be to our prospects. An additional BHPH fear from the prospect is fear of getting turned down. Our first impressions and ability to gain trust set the sales process up for success or failure. While there are certainly dealerships full of sales professionals who open with a competitive meet and greet, there are some that struggle to offer a consistent and superior greeting to prospective buyers. Why? Why do some nail it time and time again while others struggle to get even one sales professional on the team to conduct a first-class meet and greet? Here are a few steps your dealership can take to improve the overall execution of the meet and greet on the lot, right now! Leadership must decide the expectations of the meet and greet. Team members do not usually wake up each morning and say, “Self, today I am going to have a horrible day and do everything I can to be disruptive and not follow my manager’s instruction.” Actually, most team members come to work each day willing to follow great leaders and the tactics that produce results. A pitfall easy to overlook is no structured script or direction for the sales team to learn, practice and perfect their meet and greet. A critical step to improvement is the leadership deciding, with clarity, how the meet and greet should be conducted and then teaching and coaching the team members to replicate that vision with repetition and practice. Consider regular, short sales meetings each morning. This gives the leadership an opportunity to see who is at work, who is not, who is late and who came dressed for success as well as get a pulse of the team’s attitude for the day and offer some quick and structured practice. Coach the sales department on how to run “the play” of meet and greet. When team members are confused or don’t know what to do, it’s human nature to do nothing, to stand still in the confusion. This is very apparent when a sales team member demonstrates hesitance to take an “up. ” They are not sure what to do.
CIADA INSIDER March/April 2018
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You could fire them, or yell, or, worse, quietly remain bitter toward them as you both drown in failure. An alternative approach is to coach them how to run “the play” of meet and greet laid out in the first step. Then, rehearse it with them until they demonstrate perfect practice. If a mystery shopper walked on to your lot today and was greeted by the sales team, what would it sound like? Evaluate what works and does not work. If there is a well-crafted meet and greet plan and the team is demonstrating perfect practice, leadership should consistently encourage feedback on what parts of the play work and which parts could be improved.
THE GOAL
OF A MEET AND GREET SHOULD BE TO OFFER A G R E AT F I R S T I M P R E S S I O N , O P E N U P THE ABILIT Y TO BUILD RAPPORT AND U LT I M AT E LY M O V E T H E P R O S P E C T T O THE NEX T STEP IN THE SALES PROCESS. In football, a coach draws up a play and shows it to the team, then they practice all week and run the play in the next game. Certainly it doesn’t end there. The coach and the team are interested if the play resulted in big yardage, short yardage or even a loss of yards. They watch film after the game to review how the opponent responded to the play and what parts worked or did not work. If the play lost yards, it is not necessarily scrapped. Perhaps the blocking assignments need tweaking, a different player needs to touch the ball or the play needs to be run in a different situation. Once leadership at the dealership has drawn up a meet and greet, shown it to the team and rehearsed it, there should be a review with the team after it is has been used to see if it needs to be tweaked, changed up and/or improved. What are the results? What is the goal of a meet and greet and how do leadership and the team know if it was a successful play or not? The goal of a meet and greet should be to offer a great first impression, open up the ability to build rapport and ultimately move the prospect to the next step in the sales process. What is the next step? Can your leadership and team answer that question, consistently? Tip: A great opening question: “Hi, my name is Justin. Have you been to our dealership before or is this your first time?” I’d love to hear creative plays your team is running on the meet and greet. Typically a sincere and prepared opening has great results. For a few more opening questions that work, email me at justin@niada.com. Justin Osburn is a moderator, consultant and trainer for NIADA Dealer 20 Groups, offering more than a decade of experience in retail and Buy Here-Pay Here executive management. He can be reached at justin@niada.com.
LEGAL MUSINGS | BY SHAUN PETERSEN
NEW RULE FOR SALES TO MILITARY SERVICE MEMBERS DoD Says “Credit-Related”
Products Are Subject to MLA Requirements
WHEN CONGRESS
P A S S E D T H E M I L I TA R Y L E N D I N G A C T, I T I M P O S E D A S E R I E S O F REQUIREMENTS FOR EX TENDING CREDIT TO MEMBERS OF T H E M I L I TA R Y A N D T H E I R DEPENDENTS.
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In mid-December, the Department of Defense issued a new interpretation of the Military Lending Act, impacting sales to members of the military and their dependents. When Congress passed the Military Lending Act, it imposed a series of requirements for extending credit to members of the military and their dependents. However, Congress also created several exemptions to those limitations, including one for the extension of credit that is expressly intended to finance the purchase of a motor vehicle when the credit is secured by the motor vehicle purchased. Congress included a similar exemption related to credit extended for the purchase of personal property. The new interpretation drastically alters the scope of what the industry previously understood the motor vehicle exemption to include. Before, dealers and finance companies understood the motor vehicle exemption to include the extension of credit for all things included in a motor vehicle transaction, such as the purchase price of the car, taxes and other state fees, negative equity and voluntary protection products like service contracts, GAP, etc. Now, DoD has turned that on its head. At issue is whether financing above and beyond the actual purchase price of the vehicle takes the transaction out of the safety net of the exemption. DoD’s interpretation says it depends on what is being financed. “Generally, financing costs related to the object securing the credit will not disqualify the transaction from the exceptions,” it reads, “but financing credit-related costs will disqualify the transaction from the exceptions.” So what are “costs related to the object securing the credit”? DoD provided some examples of costs that fit firmly within the exemption. Items such as negative trade equity, extended warranties or service contracts, and “optional leather seats within that vehicle.” What about “financing credit-related costs”? DoD said financing items such as GAP, credit insurance and “additional ‘cashout’ financing” are not included within the exemption.
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According to DoD, any dealer who finances those credit-related costs is subject to the Military Lending Act regarding transactions as far back as Oct. 3, 2016 – even though the new interpretation is just weeks old. So what should you do? Dealers selling and financing credit-related products such as GAP and credit insurance should determine whether customers are members of the military or dependents of military servicemembers prior to offering F&I products for sale. Dealers can check by entering the customer’s social security number and birthdate into DoD’s MLA website at https:// mla.dmdc.osd.mil/mla/#/single-record. While other services might be available to provide that information, checking that website or subscribing to an MLA offering notated on a credit report from a credit reporting agency provides a safe harbor for determining covered persons. If customers are covered by the rule and you decide to sell credit-related products, specific disclosures must be provided in writing and orally. In addition, the transaction is subject to the military APR rate cap of 36 percent and other contractual limitations will be imposed, including a ban on arbitration provisions. One of the options many are considering to ensure compliance is simply not offering credit-related products to those covered by the rule. Many dealers, once they determine a consumer is covered by the MLA, are simply informing the covered customers that creditrelated products are not offered for sale. Regardless of which compliance option they choose, dealers should consult with their attorneys to determine which products are “credit-related” and thus potentially subject to the rule. Your individual lawyer can provide you with specific legal advice tailored to your business. In the meantime, rest assured NIADA is working with other interested industry partners, members of Congress and federal regulators to express our concerns with the new rule and the lack of process involved in issuing it. DoD did not provide notice of the interpretation nor an opportunity for interested parties to comment before it was issued, precluding NIADA and other stakeholders from pointing out the harm that will come to both the military servicemembers and the industry. One of our strategies in explaining our position is to illustrate the value of those credit-related products. So if you as dealers are aware of any of your military customers who have directly benefited from GAP, credit insurance or other similar products, please contact me at (817) 640-3838 or shaun@niada.com. Shaun Petersen is NIADA’s senior vice president of legal and government affairs.
ASSOCIATION NEWS |
MANAGEMENT MATTERS | BY DALE POLLAK
CIADA DIRECTOR HONORED
Mark Weida Independent Dealer of the Year Mark Weida, owner of Street Smart Auto Brokers in Colorado Springs, Colorado, took home the Independent Dealer of the Year award sponsored by Automotive Finance Corporation. Weida said his company has grown to three rooftops and two dozen employees from one store and three employees, including himself. “My entire staff brings me ideas about how we can give back to the community,” Weida said. “It’s not something I do on my own – it’s my family, my staff.”
Article reprinted with permission from Auto Remarketing, the news magazine of the pre-owned industry.
THE USED VEHICLE DONUT HOLE Three Ways to Work Around and Through I’ve been struck by three trends in the current used vehicle market. First, late-model – three years and younger – vehicles account for almost 60 percent of retail sales, a fact affirmed in the latest Used Car Market Report from Edmunds. You can trace this development to the rise of off-lease supply, which many analysts expect to continue, albeit at a slower clip than recent years. Second, the prevalence of late-model inventory is a bit tricky. Lowermileage, near-new used vehicles are facing competition with heavily incentivized new vehicles. As a result, the near-new vehicles aren’t selling nearly as fast as similarly aged units with higher miles. The Edmunds report affirms this trend. It said, “High levels of lease returns coupled with increasingly stringent mileage limits will feed an expanding pool of low-mileage used vehicle inventories that have proven to have a limited buying audience.” Third, there’s strong demand and interest for older, higher-mileage vehicles, but they aren’t nearly as plentiful as the later model year inventory. The consumer demand for these vehicles isn’t surprising. There’s always strong demand for cheap, reliable transportation. Indeed, Edmunds noted these vehicles are turning faster than most other used vehicle inventory. In many ways, these trends force dealers to work around and through what might be described as a “donut hole” in today’s market. Here are three recommendations to help dealers address these market conditions: Re-assess your inventory strategy. The best Velocity dealers have been evaluating whether their inventory allocations for vehicle types and cost segments are truly correct and sufficiently precise for the current market. In some cases, dealers realize they’ve effectively given up on lower-cost vehicles and their buyers as they’ve placed a greater priority on higher-cost, latemodel inventory. Inevitably, as dealers examine their allocations they find corrective opportunities to right-size segments they’ve overlooked, overstocked and understocked. Examine your inventory age/days to sale by segment. This analysis can affirm and illuminate inventory strategy assessment takeaways. Which vehicle segments are moving faster or slower than they used to and why? How do the Market Days Supply and Price to Market metrics compare to those of your fastest sellers? Dealers who conduct this analysis often find one of two factors, and sometimes both, account for slower-movers – either the vehicle itself or its merchandising/pricing isn’t “right” for the market. Both suggest an opportunity for process changes. Dealers who apply these lessons learned are more likely to achieve the goal of retailing at least 55 percent of inventory in less than 30 days. Address Cost to Market creep. I have written before about the rise of inventory-level Cost to Market metrics climbing close to 90 percent, leaving only a maximum 10 percent spread for front-end gross profit. Dealers often know they should strive to maintain an inventory level Cost to Market ratio of 85 percent, but the creep occurs nonetheless. It’s true the prevalence of near-new inventory contributes to the Cost to Market increase. But it’s also true these vehicles are the easy pickings and perhaps reflect a lack of desire, discipline or interest in finding vehicles with more favorable Cost to Market ratios. I also recommend dealers revisit their reconditioning costs, particularly those associated with outside vendors, to find additional savings to help reduce Cost to Market ratios. The good news is that most forecasts call for a relatively robust used vehicle market in the months ahead – a suitable environment to make inventory management adjustments that help you work more effectively around and through the donut hole. Dale Pollak is the founder of vAuto and an executive with Cox Automotive. This column originally ran on his blog. For this story and all his posts, visit www.dalepollak.com.
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ASSOCIATION NEWS |
TRANSPORTATION PROVIDED FOR FALLEN HERO Charity Fund News Enterprise Rent-a-Car and the CIADA Charity Fund teamed up to provide vehicles for the memorial service of Adams County Sheriff Deputy Heath Gumm. Deputy Gumm was tragically shot and killed in the line of duty chasing a suspect in an assault case Wednesday, January 24. In conjunction with the CIADA Charity Fund, Enterprise RAC managers Garhett Stafford and Aubrey Jones, along with John Mastranado and Rafa Guiterez, delivered the SUVs to the Aurora Police Department. ASSOCIATION NEWS |
REMOUNT FOUNDATION RECEIVES $39,750 FROM CIADA Donation will Help Save Lives Used car dealers, auto industry related companies and other very generous gala attendees raised $39,750 at the CIADA Charity Fund Gala in December for the Remount Foundation, housed at the Air Force Base. The organization helps active military and veterans cope with the
Purple heart recipient and Remount president David Andrews, co-founder and executive director Billy Jack Barrett, and co-founder and program director Jeanne Springer receive funds from CIADA members Joe McCloskey, Dean Gunter, David Cardella, Mike Bonicelli, Mark Weida and Dan Berkenkotter.
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invisible wounds of war and other service related injuries and issues. Lives are changed when a warrior rediscovers his or her soul. Remount helps soldiers and their families make this journey of rediscovery beyond the use of traditional, equine-assisted methods. During the check presentation, Purple Heart recipient David Andrews said, “This money will save lives.�
ASSOCIATION NEWS |
2017 CIADA
CHARITY FUND
GALA A TREMENDOUS SUCCESS $200,000 Raised What you get when you add remarkable dealers, terrific sponsors, auto industry leaders, phenomenal volunteers, and generous donors together? You get over $200,000 for charity, raised at the 2017 CIADA Charity Fund Gala at the Westin Hotel in Westminster. This all volunteer charity organization (except for bookkeeping and CPA) gives back approximately 94.8 percent of funds raised to those in need in Colorado.
2017 CIADA President Dan Berkenkotter and CIADA Vice-President And Charity Auctioneer Dean Gunter
Charity Board President and Gala MC David Cardella
Funds have been used for the following: • More than $62,500 in scholarships awarded to Colorado students. • Six replacement vans are now helping with transportation needs. • Thousands of dollars in toys distributed to underprivileged children all across Colorado. • Donated two wheelchairs. • Helped more than 15 families statewide with various pieces of medical equipment and financial aid. • O ver $202,000 returned to Colorado communities that aid healthcare, housing, child abuse prevention, domestic violence victims, autistic children, adoption services, young adult programs, veteran programs, law enforcement agencies, service animal training and providing more than 4,000 meals across the state. Please, if you know someone in need of aid, contact CIADA with a request. The CIADA Charity Fund exists to represent the goodwill of independent used car dealers to help all Colorado communities with aid, scholarships and support to make a positive difference with families of Colorado.
ASSOCIATION NEWS |
MANY CHILDREN BENEFIT FROM TOY DRIVE Largest Drive Yet More than $3,000 worth of toys, the largest number yet, was donated to disadvantaged kids by the remarkable generosity of the auto industry. Toys and funds were raised through the superb efforts at auto auctions – ADESA Colorado Springs, Dealers Auto Auction of the Rockies, Loveland Auto Auction and Manheim Denver – plus CIADA events and numerous other donors. Toys were distributed to: •C hildren’s hospitals in the Denver metro area. • Warriors Warehouse in Fort Carson. •C ASA in Front Range and Western Slope.
CASA president James Haugsness accepts check for toys presented by CIADA member Kathie Holveck from The Car Lot in Delta and Connie Hatch, CIADA instructor.
CIADA staff Jennifer, Chris and Jami helped deliver toys to Brett Rossi with Warriors Warehouse / Fort Carson.
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ASSOCIATION NEWS |
CIADA QUALITY DEALER OF THE YEAR Mike Zavislan
Mike Zavislan, owner of Southwest Motors in Pueblo, Colorado, is the 2017 CIADA Quality Dealer of the Year. The award was presented at the Gala in December. Congratulations to Mike and the entire Southwest Motors team!
ASSOCIATION NEWS |
CIADA 2017 LEGISLATIVE CHAMPIONS
Consumers and Auto Industry Winners
Thanks so much to the leadership of Representative Tracy Kraft-Tharp, Senator Chris Holbert and Representative Jovan Melton! These three legislators helped guide the passage of the following key bills benefiting Colorado vehicles purchasers and dealers: • Motor vehicle dealerships remain closed on Sundays. • Title branding for total loss vehicles. • Higher mandatory fines for those caught illegally selling vehicle, also known as “curbstoning.”
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ASSOCIATION NEWS |
JIM HAS BEEN A VA L UED INDUS T R Y CONTRIBUTOR SINCE 19 8 0 , W H E N H E F I R S T JOINED THE CIADA BOARD.
CONGRATULATIONS TO JIM BAHNE 2017 CIADA Hall of Fame Award Winner During the 2017 CIADA Charity Gala, Jim Bahne was honored with the Hall of Fame award. Jim’s wife of nearly 50 years, Zan, children Patrick, Jennifer, and Ryan, Ryan’s wife Melanie and Jim’s youngest grandchild, Abby, attended the gala to celebrate with him. Jim has car sales in his blood. His grandfather was a district service manager for the Nash Motor Company and his father was the new car manager at George Irvin Chevrolet on East Colfax. Jim has basically been in the car business since he was seven years old, helping advertise the new 1954 Chevrolets for his father, who had “See the USA in your Chevrolet at George Irvin Chevrolet now” printed on their large Halloween “trick or treat” bags. In 1977, after working over 10 years as a sales and finance manager at George Irvin Chevrolet, Jim and his dad started Valley Motors in Englewood. “Although being a used car dealer was mostly enjoyable, it wasn’t easy,” Jim said. “There were challenges, and in the first three years I wasn’t always sure I was going to make it.” But make it he did – running a very successful dealership for 25 years! Jim has been a valued industry contributor since 1980, when he first joined the CIADA board. In addition, he earned CIADA’s Quality Dealer of the Year award, served the association as president, worked as a director with NIADA and continues to be an active CIADA board member as past president. Thank you, Jim, for all you have done and continue to do for your community and the independent auto industry.
SAFETY WATCH
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COOPER RECALLS TIRES FOR SEPARATION Incorrect Rubber Compound Cooper Tire & Rubber Co. is recalling 41,014 Cooper Cobra Radial G/T tires, sizes P215/70R14, P225/70R14 and P225/70R15, Cornell 1000 tires, size P235/75R15, El Dorado Golden Fury GFT tires, size P205/75R15, Futura GLS Super Sport tires, size P225/70R14, Mastercraft Avenger G/T tires, size P225/70R14, Mastercraft MC-440 tires, sizes 185/60R15, 215/60R16, 225/60R16, 225/60R17 and 205/55R16, Starfire RS-C 2.0 tires, sizes 215/60R16 and 205/55R16, Starfire SF-340 tires, sizes P215/65R16, P185/60R15, P215/60R16 and P225/60R16, Cooper Trendsetter SE tires, sizes P205/75R15 and P235/75R15, Mastercraft A/S IV tires, sizes P205/75R15 and P235/75R15, and Vanderbilt Turbo-Tech G/T Radial tires, size P225/70R14. These tires were manufactured with an incorrect belt rubber compound that may result in poor adhesion of the rubber to the belt wires, potentially resulting in a belt separation. Cooper will notify owners, and dealers will replace the tires, free of charge. The manufacturer has not yet provided a notification schedule. Cooper’s number for this recall is 170. www.ciada.org
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CHARITY FUND GALA HIGHLIGHTS 16
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Thank You! Gala Contributors
Thanks to all who helped make the 2017 Charity Gala a tremendous success! Donors of auction items: AB&C Enterprises ADESA Auto Auction Advance Auto Parts AFC Alfred Ritz Amy Count Aponte & Busam Auto Search Technology AZ Floorplan LLC Berkenkotter Motors Big O Tires- Castle Rock Carfax Cars.com Chad Julius-CPO Program Colorado Auto Finders Colorado NIADA CPO Program Country Truck and Auto Credit Acceptance Corporation Dealers Auto Auction of the Rockies DeCino Family Dentistry Denver Autos Inc. Denver Broncos Excello Motors Family Trucks & Vans Flash Auto Sales Folkestad Fazekas Law Firm Gaylord Sales and Leasing Godin Dealer Services Herbies Auto Sales Highlands Wine Seller High Tech Locksmith Home Depot
Jack Trenda Jambo Motors Jeff and Tammi West John Elway Chevrolet John and Melissa Lindberg Julie LeDoux Kenny Paradise Lakewood Country Club Legacy Ridge Loveland Auto Auction Lowes Marc Lund Manheim Denver Mark Weida Marvin Boyd Michele Noblitt Mike Godin Mile High Car Company Mountain States Auto Group NIADA Profit Strategies Public Service Credit Union PWI Red Rocks Country Club Reds Auto and Truck Southeast Services Southwest Motors Sport Cars Stans Auto Sales Summers Auto Sales Street Smart Auto Brokers Taggart Insurance The Sharpest Rides The Westin Hotel Westminster Todd and Debbie O’Connell Todd Schiff Tom and Heather Smith TSG Auto
US Fleet and Kar Express VSA Colorado & Access Gallery Walnut Creek Walters Auto Specialty Wise F&I Zalli Motors Special thanks to our volunteers: Amanda Gordon Avery McCoy Cissy Tabor Kierra Garcia Tyler O’Connell Ringmen: Cissy Tabor David Whitley Jeff Richards Scott Goodhue Sean Allen Wes Lamb Charity Gala Committee: Ajet Zalli Christine Choka Dan Berkenkotter David Cardella Dean Gunter Dina Whitten Jami McCoy Jeff West Jennifer Castro John Lindberg Lucas Jozefkowicz Mark Weida Stan Martin Tom Smith Wendy Allen
US Fleet
AZ Floor Plan
First Eagle Funding Corp.
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Membership Application CIADA Acct # : ___________________
Date:__________________ Select One: Entity Type:
Used Car Dealer Individual
Wholesale Partnership
Franchised Corporation
Associate Member Ltd Liability Co (LLC)
Business Name: _________________________________________________________________________________ DBA/Trade Name: ______________________________________________________________________________ Dealer # :____________ Physical Address:___________________________________________________________ City:____________________________ State:_________ Zip:_______ County:_____________________________ Mailing Address: ___________________________________City:__________ State:________ Zip:____________ Business #___________________Fax #________________ Cell #________________Home #__________________ E-mail Address:____________________________________ Web Site:____________________________________ Owner #1:__________________________________ Spouse:____________________________________________ Home Address:_________________________________________________________________________________ City:____________________________ State:_________ Zip:_______ County:_____________________________ Owner #2:___________________________________ Spouse:____________________________________________
Home Address:__________________________________________________________________________________ City:____________________________ State:_________ Zip:_______ County:______________________________ Membership Dues Are $225.00 annually, which includes $60 for NIADA.
For income tax purposes, member dues paid to CIADA are deductible as a business expense. CIADA estimates that 15% of all dues paid to CIADA are utilized for nondeductible lobbying expenditures. All members are advised that this percentage of dues paid to CIADA in the tax year 2018 is non-deductible for income tax purposes. Consult your tax advisor. By completing this form, I am consenting to and giving CIADA, its affiliates and subsidiaries, my permission to contact me and provide information to me at the mailing and e-mail address, telephone and fax number(s) I have provided.
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