2021 CARE Counseling Recap

2021 RECAP

COMMUNITY IMPACT

WHAT'S NEW AT CARE

EMPLOYEE BENEFITS

PERFORMANCE

CARE clients

3806 63% 50k+ 99.9%

new clients

appointment growth over 2020 total appointments client satisfaction

Number of Raises

205 Number of New CARE Employees

59 CARE Clinical Staff grew by

72%

In the year of the great resignation; CARE lost 1 employee for every

5 EMPLOYEES lost at other agencies

CARE TEAM growth CARE | 2

3 | CARE

CARE benefit changes 20 21

Employee benefits covered

by CARE increased

40% CARE gave

2.7K+

Employee Gifts CARE Began Profit Sharing through employees 401k's

1K

Automatic HSA Contribution

SCAN ME TO

see photos

SLP LOCATION

NEW IN 2021

5 | CARE

G R A N D

E V E N T

GNINEPO

COMING IN EARLY 2021 TO CARE COUNSELING

MEDICATION

management

7 | CARE

GRAND rounds Grand rounds is a methodology of medical education in a collaborative format with guest speakers from the mental health community.

Hours of Training

862HRS Educational Reimbursement

25K+

Increased Training from 36 to

40HRS 1.4K+HRS

PILTtraining

of Individual Supervision

Included additional clinicians as content experts to highlight their areas of expertise 9 | CARE

Pre-Independently Licensed Therapist

268interventions at the start of COVID, CARE Counseling started sharing their weekly session plans with over eight hundred healthcare providers across Minnesota

#BuildingACommunityToStrengthenTheCommunity

ONBOARDING

at CARE

CLINICAL TRAINEE DAY: 2021 saw the biggest cohort of clinical trainees yet! We onboarded 12 wonderful clinical trainees.

11 | CARE

MOCK DIAGNOSTIC ASSESSMENTS: Allison (Seaburg) Burford, along with several incredible volunteers, recorded 4 mock client sessions for training use: Adult DA, Child DA, Couples DA, and Tx Planning Sessions. This was in response to feedback from new clinical staff that they benefited from observations and wanted more opportunities to observe sessions. When there aren’t additional sessions available for new hires to observe, these mock session videos add to our rich training experience for clinicians learning the ropes at CARE. INTRANET RESOURCES: We’ve developed a new hire corner of the Intranet to house all of our onboarding materials, training videos, and clinical systems guide. This aides in a seamless onboarding process for new hires, as well as provides a place for seasoned staff to find answers to questions regarding systems and documentation.

CONTINUALLY WORKING TO IMPROVE: The onboarding team also initiated a survey for new hires to complete after they have onboarded. The team has taken feedback received from these surveys and has reduced the required number of videos for licensed staff to complete.

CARE Counseling @CARE.counseling

Excited to Announce...

CARE Counseling now offers Psychological Testing for ADHD! #clientCARE

67.5k+ raised CARE More is a non-profit community initiative created by CARE Counseling for the purpose of creating systemic change within the mental health community.

CARE More

"

Together, we can show our community how to CARE More.

-Care Counseling Watch the moving impact of textbooks 13 | CARE

INVESTING IN diversity + inclusion Developed a Diversity, Equity, and Inclusion (DEI) Specialist Role at CARE! Yeah Hannah Dufek!

Hosted 45 hours of in-house trainings focused on DEI. 30% of Grand Rounds and 25% of PILT (over 50% of our 2021 training incorporated content related to DEI)

Invested in CARE More so it continued to grow and be an important initiative at CARE. So far, CARE More has raised $65k! In the fall of 2021, we gave $10,000 directly to the University of St. Thomas to support the cost of books and student fees for BIPOC graduate students in counseling psychology.

Hosted training on Cultural Humility and Inclusion training for lawyers in Minnesota.

Continued our Staff BIPOC group and supported the BIPOC group’s Juneteenth celebration.

Consulted with DEI leaders in the Twin Cities to listen and learn how to be better allies and to support diversity within our team.

Sponsored attendance to Self-Care and Radical Healing for BIPOC Therapists Workshop.

https://carecounseling.com

2021 care gives

BUILDING A COMMUNITY

to Strengthen the Community

Throughout 2021 CARE Counseling has donated to the following organizations that strengthen the community on behalf of it's Clinicians + Staff:

This year CARE Donated

40k+

CARE More | Minnesota Public Radio | Autism Society of MN | Wikipedia | University of St. Thomas | Connections Inc. | Justice Frontline Aid | Kenesseth Israel Congregation | Corner House | Crisis Text Line

15 | CARE

CARE SUPPORT FOR

LOAN FORGIVENESS Helped

18 PEOPLE apply for loan forgiveness with a total potential reimbursement of

777K Saved our team members

6.1K/MO. in school payments 781K saved in interest

Initiative Launched by John Hutchinson, MBA CARE Counseling's Chief Operating Officer

MISF CARE vault In 2021, CARE Counseling announced our partnership with the Minnesota Independent School Forum to bring invaluable resources to teach social and emotional learning (SEL) as well as practice selfresiliency for teachers and educators across the state.

www.MISFCAREvault.com #BuildACommunityToStrengthenTheCommunity

13 17| CARE | CARE

in the community

RECOGNIZED

DR.ANDREA

HUTCHINSON

Early Career Psychologist of the Year by the Minnesota Psychological Association

CARE

COUNSELING

Named the 5th Fastest Growing Company by MPLS | St. Paul Business Journal Named the Face of Counseling 2021 by MPLS | St. Paul Magazine

Cut Down Emails to Update Employees by

Yay, for fewer emails

80% Clinicians no longer have to fax

The amazing admin team does it when needed

New Clie pape nts rwor rece k vi ive d eo w auto hich mate d th has e PH Q -9

TECH at CARE 19 | CARE

WORKPLACEchoices Get excited!

Workplace Flexibility Choices Hybrid, Work from Work or ess c c a mote line e r Work from Home n e ff ca E phon a t s + AR C

r i he t

Mendota Heights location OPENING IN EARLY 2022

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Company Values EXCELLENCE We are high achievers who strive for excellence in everything we do. We’r e learners at our core and understand excellence is a moving target.

ACCOUNTABILITY We acknowledge with the highest expectations comes the opportunity for growth.

We all take ownership of our part in this journey.

TRANSPARENCY We are open and honest about experiences and expectations.

WORK HARD. PLAY HARD. We are motivated to efficiently complete quality work; this leaves time for the things that bring us purpose and joy..

CHILDHOOD + ADULTHOOD RELATIONAL & EMOTIONAL

counseling

CARE vault

100's of Therapy Interventions Online and at Your Fingertips + Board Approved CEUs for Mental Health Professionals WATCH ONLINE : www.CAREcounselingVAULT.com