AASP-MN News July 2019

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July 2019

PLUS: Complete Your Online Member Profile

Your Champion. Your Ally. www.aaspmn.org

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AASP-MN News is the official publication of the Alliance of Automotive Service Providers, Minnesota, Inc. 1970 Oakcrest Ave., Suite 102 Roseville, MN 55113 Phone: 612-623-1110 Fax: 612-623-1122 email: aasp@aaspmn.org website: aaspmn.org. To keep its readers better informed, AASP-MN News allows its columnists to fully express their opinions. All views expressed are not necessarily those of the publication. AASP-MN News is published by Thomas Greco Publishing, Inc. 2019 All rights reserved. Cover image www.istockphoto.com.

AASP of Minnesota is an association of independently-owned automotive service businesses and industry suppliers dedicated to improving the state’s automotive service industry and the success of its members.

AASP-MN BOARD MEMBERS 2019 - 2020

CONTENTS Vol. 28 No. 7

ASSOCIATE DIVISION DIRECTOR’S MESSAGE ..........................4 Thrilled to Be on Board

by Loren Feldkamp, AASP-MN Associate Division Director LEGISLATIVE UPDATE................................................................5 Road Map for 2020 Session

by Kevin Walli, AASP-MN Lobbyist

PRESIDENT Carl Thomas IMMEDIATE PAST PRESIDENT Will Latuff SECRETARY-TREASURER Matthew Feehan COLLISION DIVISION DIRECTOR Randy Miller

LOCAL NEWS ............................................................................6 COMPLETE HEALTH, ENVIRONMENTAL, HEALTH AND SAFETY SYSTEMS (C.H.E.S.S.) ................................................................12 What Safe Jobs We Have?

MECHANICAL DIVISION DIRECTOR Tom Archambault

DEG ESTIMATING TIPS ..............................................................14

ASSOCIATE DIVISION DIRECTOR Loren Feldkamp

INSURANCE I.Q. ........................................................................16

COLLISION SEAT Jesse Jacobson

CASH IN ON YOUR MEMBER BENEFITS ....................................21 AASP-MN’s Auto Employee Assessment Program

MECHANICAL SEATS Tony Newman Randy Notto, AAM

AASP-MN MEMBER BENEFIT PROGRAMS..................................22

STAFF EXECUTIVE DIRECTOR Judell Anderson, CAE OFFICE ADMINISTRATOR Jodi Pillsbury MEMBERSHIP COORDINATOR Ben Simon PUBLISHED BY: Thomas Greco Publishing, Inc. 244 Chestnut St., Suite 202 Nutley, NJ 07110 PHONE: 973-667-6922 FAX: 973-235-1963 PUBLISHER Thomas Greco | thomas@grecopublishing.com SALES DIRECTOR Alicia Figurelli | alicia@grecopublishing.com CREATIVE DIRECTOR Lea Velocci | lea@grecopublishing.com EDITORIAL DIRECTOR Joel Gausten | joel@grecopublishing.com EDITORIAL & CREATIVE COORDINATOR Alana Bonillo | alana@grecopublishing.com OFFICE MANAGER Donna Greco | donna@grecopublishing.com DESIGN ASSISTANT Christoper Rizzi | chris@grecopublishing.com www.grecopublishing.com

UPCOMING EVENTS September 13 I-CAR/SkillsUSA Golf Event Oak Glen Golf Club 1599 McKusick Rd N Stillwater, MN 55082

September 17 B.S. Session Grumpy’s Bar & Grill 2801 Snelling Avenue Roseville, MN 55113

October 16 Beyond the Four Strokes EP Auto, Tire & Glass 12479 Plaza Drive Eden Prairie, MN 55344

October 17 Advanced Safety Systems: Post Collision Service & Repair EP Auto, Tire & Glass 12479 Plaza Drive Eden Prairie, MN 55344

ADVERTISERS’ INDEX aaa Auto Parts ....................................................5 AmeriPride ............................................................8 American Honda Motor Company ..............19 Axalta......................................................................IFC Buerkle Hyundai..................................................10 Dentsmart ............................................................16 FinishMaster ........................................................4 Inver Grove Honda/Inver Grove Toyota ....15 Jack McClard........................................................15 Keystone ..............................................................18 Maplewood Toyota............................................8 Mills Parts Center ................................................18

AASP-MN News

Mopar......................................................................18 Morrie’s ................................................................11 Motorwerks BMW ..............................................IBC MPA ........................................................................13 PAM’s Auto ..........................................................10 Proven Force........................................................OBC Reliable Automotive Equipment....................9 Rosedale Chevrolet............................................11 Roseville Chrysler ..............................................18 Sherwin-Williams ................................................17 Straight & Square................................................21 Toyota Group ......................................................20

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ASSOCIATE DIVISION DIRECTOR’S MESSAGE

Thrilled to Be on Board

by Loren Feldkamp, AASP-MN Associate Division Director

As Associate Division Director and newly-elected member of the Board of Directors, I’d like to say how thrilled I am to help the Alliance achieve the missions of the association and MNCARS over the next few years.

I have been employed at Lubrication Technologies (Lube-Tech) for the last 16.5 years as part of the automotive division sales team, currently as a strategic account specialist.

I’ve worked in the automotive industry for close to 40 years, starting with 18 years at Carquest Auto Parts of Richfield. I ended that period as a joint venture partner with Carquest at that location. I had a lot of success and established many great relationships. (It was during that time that I would occasionally cross paths with a young paint and body shop supply salesperson named Tom Kluver.) I eventually decided that sales was the most enjoyable aspect of the business and that I should get into sales full time.

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The next five years were spent in sales with the automotive division of Pam Oil, which then led to the opportunity to work for Lube-Tech.

Many years later, and just a few years ago, my path crossed with Tom Kluver again, only Tom was now the Membership Coordinator for AASP-MN. As Tom told me about the Alliance and MNCARS, I knew that Lube-Tech would be a great fit as an associate member. I’m sure that I speak for all of us in wishing Tom the best in his second retirement attempt.

Lube-Tech supports every industry that they operate in and is proud to build relationships in worthwhile industry organizations. Representing Lube-Tech at AASP-MN events led to my serving on advisory councils, which seems to have led to this Board of Directors position. I’ve served on the leadership team and the Board of Directors of the Minnesota All Sports Alliance (formerly Minute Men, LTD) for 20 years, as well. The Minute Men, LTD/MASA has existed since 1954 to do goodwill through sports, and now works with the Minute Men Amateur Athletic Foundation to support youth athletic initiatives throughout Minnesota.

Hiring, training and retaining quality employees has always been a difficult issue in the automotive industry and has become even more difficult in the last couple of decades. I am constantly asked if I know any techs, service advisors, managers and other automotive employees available for hire. With today’s economy and low unemployment rate, that challenge only increases in magnitude. Lube-Tech supports many initiatives to build youth interest in the lubricant industry.

I hope to develop synergies between MNCARS and Lube-Tech efforts to increase efficiency and positive results.

The philosophies ingrained in AASP-MN mirror LubeTech’s beliefs related to integrity, quality and creating and maintaining relationships. I encourage all members to continue building those qualities in AASP-MN, to support the growth of MNCARS and to look for new associate, auto service and body shop members to join us in supporting the automotive industry. The relationships built and the experiences found by working in and with AASP-MN are truly rewarding and beneficial to all aspects of the industry, as well as to members’ personal growth. I hope to get to know more AASP-MN members throughout my term on the Board of Directors.

AASP-MN News

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LEGISLATIVE UPDATE

Road Map for 2020 Session

by Kevin Walli, AASP-MN Lobbyist

The AASP-MN Governmental and Regulatory Affairs and Collision Advisory Committees have met and are resolved to renew efforts to move legislation which would make it an unfair claims practice for an insurer to deny payment for repair operations and procedures performed in accordance with manufacturers’ specifications. Legislation to ensure payment for repairs which follow manufacturers’ specifications was introduced in 2019 by Representative Ruth Richardson (DFL-Mendota Heights) and Senator Karin Housley (R-St. Mary’s Point).

AASP-MN argued that the increased complexity of vehicles, including collision avoidance systems, makes proper repair a public safety consideration.

The Alliance of Automobile Manufacturers agrees, and its Minnesota lobbying team joined AASP-MN to support the proposal. The insurance industry, however, did not join in support – although they did come to the table. We met with insurance industry officials and exchanged amended language on several occasions as a March 15 Committee hearing approached.

Lack of consensus with insurers on the eve of our hearing resulted in the postponement of the bill for the remainder of the 2019 session.

In renewing our efforts for 2020, we will be meeting with our bill authors and other allies, including the Alliance of Automobile Manufacturers, Automotive Service Association, AASP National and the Society of Collision Repair Specialists to ensure their continued support.

We will re-engage in conversation with the insurance industry to see whether the public safety argument pushes them to come to terms with recognizing recommended procedures for safe repairs.

Then we will go back to the House and Senate Commerce Committee Chairs to let them know that we have done our due diligence in framing and presenting our argument for adoption of this measure which must be considered in the context of public safety concerns.

AASP-MN members and staff will begin this process this summer and will

continue pursuing support for this measure up to the start of the new year.

The 2020 Legislature convenes on February 11. It is our goal to have this issue properly framed for consideration by the House and Senate Commerce

AASP-MN News

Committees as we start the new session.

Look for updates along the way and let us know if you have the opportunity to visit with your own legislators about this important AASP-MN initiative.

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LOCAL NEWS 25th Annual AASP-MN Golf Outing Highlights One hundred and twenty-eight golfers and 23 sponsoring companies enjoyed a day of golfing and socializing at the 25th Annual AASP-MN Golf Outing on Tuesday, June 18 at Keller Golf Course (Maplewood).

As always, the competition was fierce. Two teams tied with a score of 58 (14 under par), so it came down to a scorecard playoff to decide the victor.

The team that came out in first place included Jamison Randall, Latuff Brothers Auto Body; Chris Olafson, Alliance Insurance Advisors; Brett Garry, Garry Insurance and Joe Matthews, Garry Insurance.

Second place team members included Jerry Salter, Trubilt Collision; Jim Lepley, NCS/SSI; Luke Salter, Trubilt Collision and Amy Wolfe, Trubilt Collision.

In addition, AASP-MN conducted a fundraiser to support its Political Action Fund (ASPAC), which raised $750.

Thanks to the following companies for sponsoring holes at this year’s event!

1 Collision Network aaa Auto Parts AmeriPride Services AmeriTrust Group Arcon Solutions Auto Value Parts Stores/APH Axalta Coating Systems CARSTAR CBIZ AiA Enterprise Rent-A-Car FinishMaster Fix Auto Heartman Insurance LKQ – Minnesota Lube-Tech & Partners National Coatings & Supplies/Single Source O'Reilly Auto Parts PAM's Auto, Inc. PPG Automotive Finishes Sherwin-Williams Suburban Chevrolet The Flasher Scope & Scan United Fire Group

First place team: (from left to right) Jamison Randall, Latuff Brothers Auto Body; Chris Olafson, Alliance Insurance Advisors; Brett Garry, Garry Insurance and Joe Matthews, Garry Insurance.

Second place team: (from left to right) Jerry Salter, Trubilt Collision; Jim Lepley, NCS/SSI; Luke Salter, Trubilt Collision and Amy Wolfe, Trubilt Collision.

WELCOME NEW MEMBERS:

What’s Wrong With This Picture?

JUNE 2019

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ANSWER: That milk jug holds an unknown blue liquid, not milk.

Master Transmission Rosemount

Attention AASP-MN Members! Complete Your Member Profile The AASP-MN website was designed to help you seek out other AASP-MN members when looking for services, tools/equipment or general advice, and it has search capabilities to facilitate those connections. However, in order for the search results to include information about your shop, you must complete your member profile on the website.

To do that, go to aaspmn.org and click on the “Members Only” button at the top of the page. You will be prompted for a username and password. Your default username is the first letter of your first name and your last name (i.e. JDoe).

Your password is the telephone number of your business, including the dashes (i.e. 612-623-0000). Note: You do have the option to change these settings once you are logged in.

Once you are logged into the site, click on “Members Only” on the navigation bar. A drop-down menu will appear.

The first option on that menu is “My Profile.” Click on the “My Profile” option to update your company profile. Once you’ve completed your profile, hit the save button at the bottom of the page.

Please take the time to check out all of the great information and resources on the AASP-MN website, including:

AASP-MN News

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Information about: • Association news • Member benefit programs • The Get to Know Your Neighborhood Auto Repair Pro campaign • Current and past legislative activities and find your legislator • Industry training and upcoming events Member shops, tools and equipment: • Search our database to find a member shop in your area, see what diagnostic or other equipment they own, what repair information they subscribe to, which management system they use and more! Our extensive database was designed to help members connect with and be a resource to other members. So be sure to login and complete your member profile!

Thank You to

Our Sponsors The following companies have made sponsorship commitments for AASP-MN’s educational programming and other activities in 2019: Platinum LKQ – Minnesota Lube-Tech & Partners Gold AASP National AmeriTrust Group Auto Value Parts Stores/APH Axalta Coating Systems CARSTAR CBIZ AiA Finishmaster PPG Automotive Finishes United Fire Group

Resources/links: • Regulation of Claims Practices and Prohibition on Insurers Statutes • Truth in Repairs Act • Insurer Unfair Claims Practices Report • MN Motor Vehicle Damage Disclosure and Reporting Requirements • P-Pages, DEG and other estimating resources • OEM service information • MPCA Fact Sheets and other regulatory compliance information Sample documents: • Complaint Letter to Department of Commerce • Loaner Car Agreement • Repair Authorization form • Assignment of Insurance Proceeds • Sheriff’s sale instructions and documents

continued on page 8

Silver aaa Auto Parts Enterprise Rent-A-Car National Coatings & Supplies/Single Source O’Reilly Auto Parts PAM’s Auto, Inc. Suburban Chevrolet

Minnesota Careers in Auto Repair & Service (MNCARS)

Bronze C.H.E.S.S.

MNCARS is a non-profit organization established in 2016

by AASP-MN. Its sole purpose is to promote careers in the automotive industry, recruit young people into the state's college-level automotive service and collision repair programs and, ultimately, into industry workplaces. To further those efforts, MNCARS recently participated in the following events: • Goodwill Easter Seals/Career Force Transportation Career Fair, Minneapolis • Back to the 50s, St. Paul

Take advantage of the resources in the MotorMouth toolbox! Get out and get active in your local community to promote industry careers!

AASP-MN News

Leadership Conference Vendor AkzoNobel Ameripride Services AutoZone BASF Dent Impressions Dentsmart PDR Heartman Insurance Monroe, Moxness, Berg, P.A. Napa Auto Parts Net Driven

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LOCAL NEWS continued from page 7

Consumer info: • Find a shop • Auto Insurance Claims and Claimants’ Rights “Nuts & Bolts” brochure • Consumers’ “Know Your Rights” (after submitting an automobile accident claim to your insurance company) • Motor Vehicle service contracts: FTC, MN Attorney General and Consumer Reports • FTC Consumer Alerts on auto warranties and warranty scams • Automotive career and scholarship info, including links to state college automotive programs Other: • AASP-MN News – Check out the current or past issues of the association’s monthly magazine, AASP-MN News • And more!

Please take the time to check out the resources available to you from AASP-MN at aaspmn.org.

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AASP-MN News

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RAE is North America’s premier supplier of OE certified repair equipment.

Our OE approved systems and products are the “preferred choice” for use in collision repair because the system or products have already been prescreened by the car manufacturer.

PHONE: 732-495-7900 FAX: 732-495-7904 E-MAIL: bill@rae1.com www.raeservice.com VISIT US ON FACEBOOK www.facebook.com/ReliableAutomotiveEquipment AASP-MN News

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CUSTOMER SATISFACTION IS OUR TOP PRIORITY. PARTNERS OFFER DEDICATED WHOLESALE CALL CENTERS. OVER 50 DELIVERY VEHICLES WITHIN PARTNER NETWORK. ALL PARTNERS OFFER TECHNICAL SUPPORT FOR ASSOCIATE VEHICLES.

Toll Free 800-238-6664 Direct 651-423-2432 Fax 651-423-2808

Toll Free 800-537-6072 Direct 651-204-4610 Fax 651-256-9258

Toll Free 800-569-5735 Direct 763-424-3472 Fax 763-424-4631

Toll Free 800-448-5912 Direct 952-435-8401 Fax 952-435-8515

Toll Free 800-642-2654 Direct 952-947-5432 Fax 877-947-5479

Toll Free 800-661-4765 Direct 952-895-9514 Fax 800-661-4768

Walser Nissan - Wayzata Toll Free 800-328-9552 Direct 651-484-8888 Fax 877-593-2526

Toll Free 800-328-3551 Direct 952-475-1721 Fax 952-475-2024

Contact Sales Representative Toll Free 800-592-9514 Direct 651-484-0975 Fax 651-484-1970

Mark Bowman

Cell 715-828-7638 Marxmale@aol.com

SUPPORTING MEMBERS OF

Toll Free 888-483-8840 Direct 651-484-0962 Fax 651-490-6674

PROUD SUPPORTING

MEMBER OF

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We carry a large inventory of Medium Duty truck parts.

• • • •

800-247-0585 651-639-2120 PARTS DIRECT:

Your Minnesota GM Wholesale Collision Parts Headquarters

Huge Inventory Competitive Discount Pricing Free Shipping on All Collision Parts Free Metro Delivery

24 Hour Fax: 651-639-2192

PARTS HOURS: Monday-Thursday: Friday: Saturday:

7:00am-8:00pm 7:00am-6:00pm 8:00am-4:30pm

www.rosedalechev.com email: cody@rosedalechev.com

2845 Hwy 35W North Located at I-35W & County Road C Roseville, MN

AASP-MN News

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COMPLETE HEALTH, ENVIRONMENTAL AND SAFETY SYSTEMS (C.H.E.S.S.)

What Safe Jobs We Have?

At 3:00pm on February 26, 2015, two employees for True Colors Custom Auto Touch Up in Maryland were performing minor auto body repair and painting in the parking lot of a used car sales establishment. Employee One was wearing a half-facepiece, elastomeric respirator equipped with combination organic vapor/N95 pre-filter cartridges and was applying an isocyanate-containing clear coat finish to a car bumper when he suffered an asthma attack. Employee One had a history of asthma and asked a coworker to get his nebulizer. The coworker was preparing the treatment when Employee One collapsed. Employee One stopped breathing and was transported to a local hospital where he died two days later.

How could the first death have been prevented? If the employee had been medically screened for respirator use, his doctor may not have cleared him to use this type of respirator, given his asthma. If he had been fit tested to ensure the respirator fit him, if he had been trained on safe use, if he had been taught that the clear coat could trigger asthma, maybe he’d still be alive.

What about the second? Lock out: Block the car so it could not move.

But those won’t happen at your shop. Nothing ever goes wrong there.

No one gets really injured. Sure, you’ve had employees report particles in the eyes and the occasional cut, but that’s routine.

Over 200 automotive repair shops

• •

•

•

At 2:30pm on December 18, 2018, an employee of Main Street Automotive Services in Pennsylvania was lying underneath an extended Ford Econoline van and was attempting to start the engine of a disabled vehicle. The employee was run over by the vehicle when it started and rolled forward. The employee was killed.

I didn’t make those up. They are word-for-word from OSHA’s fatality/catastrophe records. They aren’t unique.

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in the U.S. learned otherwise in the last four years. They had injuries so severe that their employees were hospitalized or lost digits. Those lost body parts were usually fingers – but in 2015, an employee at FinishMaster in Texas lost toes when a drum slid from a platform onto her foot.

Some of the lessons from these: • OSHA standards exist because of hard-learned experience. How do I know that the painter wasn’t

AASP-MN News

trained, hadn’t been medically approved, and hadn’t had fit testing to verify his respirator would actually protect him? That’s what OSHA cited the company for. The penalty was $5,150, not much compared to the price of a life. If the shop had followed OSHA regs, it would still have a painter and wouldn’t have that blot on its record. Don’t follow the OSHA standards because you’re afraid of OSHA. Follow them because they save lives and limbs.

Control energy. Expect cars to roll forward or to start up when you don’t expect them to. Remove keys and block wheels.

Lift vehicles with caution. Make sure they are securely balanced. At least 11 people were hospitalized because jacks shifted or equipment sitting on jacks or lifts slipped off.

Insist on good housekeeping and equipment in good condition. Serious injuries were caused by such mundane items like being tangled in the rope used to open a garage door and an opening in the floor.

Label chemicals and never ever allow food containers to be used for chemicals. An employee in Ohio was hospitalized after drinking from a Gatorade bottle, repurposed to store floor cleaner. The company paid for the medical costs and lost time (through workers’ comp), and paid a $4,000 penalty to OSHA.

Don’t assume that people know how to work safely. Common sense isn’t common – it’s wisdom accumulated from experience and observation.

Provide training and provide a good example. You don’t want to have to explain to OSHA why an employee fractured bones. And you don’t want to explain to an employee’s family why he won’t be coming home anymore.

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ESTIMATING TIPS All Three Systems: Test Fitting/Additional Alignment of Replacement Parts and Adjacent Parts CCC/MOTOR: GTE> Labor Time Premise “Trial-fit of a component to verify dimensional accuracy of ad joining parts.”

Mitchell: CEG Guide> Labor General information > “Repair or align parts or adjacent to parts being replaced.”

Audatex: DBRM> Page 47: “Does not include any duplicated effort such as test fitting.”

An example of these circumstances would be having to perform additional adjustments to the adjacent door and/or trunk lid to ensure proper fit of the replacement quarter panel.

Audatex: Understanding Overlap – Page 38 of Audatex DBRM explains how overlap is applied.

“There are two methods of overlap deduction. They are: • Guide Number Order: This method will include an operation on the lowest guide number first and then not count it on any higher guide number.

• Internal Labor Coding: In this method, labor operations are internally coded within the Audatex system. Related groups of operations that are collectively required to perform one specific operation are internally coded to allow the Audatex estimate to include commonly performed operations. When this type of coding is done and the main operation has been included in the estimate, the subordinate operations will generally be accounted for in that main operation. If the main operation is not selected, the subordinate operations will be accounted for by the guide number order method.

Inner panel labor is with outer welded panel removed. The labor on the estimate for these parts is after applicable overlap is deducted.”

not-included operations on side panel/corner panel (quarter panel) replacements vs. a standard vehicle application. It is important to refer to the correct section of the guide when performing a replacement to ensure the not-included operations are being listed accurately.

An example of a common error is the NOT INCLUDED operation of the second and/or third row seats if r/I is needed. The database may show INC when selected, but the P-Pages state otherwise.

If you find any errors during the estimating process, please submit a DEG Inquiry to correct the situation with the appropriate information provider.

CCC: Trunk/Lift Gate Weatherstrip – Recent DEG inquiries 14234, 14151 and 14140 revealed database errors for trunk lid/lift gate weatherstrip.

Weatherstrip attached to the body of the vehicle is NOT INCLUDED in the replacement time of the trunk lid or lift gate section of the database unless specifically stated in the detail line notes of the database.

It is important to know this operation is not being included unless there is a note or another component of the vehicle is being worked on where the weatherstrip would then be included (i.e., replacement of rear body panels unless specifically noted otherwise).

If users experience an issue where they feel the weatherstrip should be NOT INCLUDED because of database error, please submit an degweb.org inquiry and we will work with the appropriate IP to resolve the issue.

Mitchell: Automated Clear Coat Calculation Not On Estimate – Once you have deleted the clear line from an estimate, it will need to be added back manually. There is a prompt identifying when you delete lines.

To manually select clear coat, users will need to click on the “REF SHEET” tab > “Additional Operations” >> Select clear coat and select the “Calculate Estimate” button and the system will add the clear coat calculation back in.

CCC: Van/SUV Side & Corner Panels – “Van and SUV” have a separate set of labor inclusions and Note: The estimating databases are all intended to be used as a GUIDE ONLY - it is important to remember that the auto body professional performing the repair is in a position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair. You can view these tips and others on the DEG website, DEGWEB.ORG.

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INSURANCE I.Q.

Whether you or an employee steps on an uneven surface, rolls an ankle, or tweaks a knee, soft tissue injuries can happen anywhere and at any time. These injuries are also referred to as musculoskeletal injuries. Sprains, strains and joint pain occur daily, and the pain they cause can last from a few days to a few months. Severe injuries can even cause you to miss work and keep you from doing the things you love.

While you can’t always prevent a soft tissue injury, doing the following can help reduce your risk: • Stretch daily

• Always wear shoes that fit properly

• Warm up before any activity, including walking

• Make sure your workplace and home are ergonomic

Despite all your best efforts, you may not be able to prevent an accident from happening. If you find yourself or an employee injured, use the RICE (rest, ice, compression and elevation) method and see a doctor for severe or persistent pain.

For more information, contact Brad Schmid of CBIZ at (763) 549-2247.

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WHY GENUINE PARTS? It’s the Right Thing to Do

You lose money when aftermarket parts don’t fit. Toyota Dealers are your best source for Genuine Toyota Parts. All it takes is one call.

For Toyota Genuine Parts please call one of these authorized local Toyota Dealers: Inver Grove Toyota 1037 Highway 110 Inver Grove Heights, MN PH: 651-306-4630 FAX: 654-457-8705 www.invergrovetoyota.com

Rochester Toyota 4365 Canal Place SE Rochester, MN 55904 PH: 507-424-2956 FAX: 507-424-0301 parts@rochestertoyota.com

Burnsville Toyota 14730 Buck Hill Road Burnsville, MN 55306 800-448-5912 PH: 952-435-8401 FAX: 952-435-8515

parts@invergrovetoyota.com

Maplewood Toyota 2873 Highway 61 Maplewood, MN 55109 PH: 651-490-2648 FAX: 651-490-2652 TOLL FREE: 877-574-0667 parts@maplewoodtoyota.com

ToyotaPartsAndService.com 20 | July 2019

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CASH IN ON YOUR MEMBER BENEFITS

Assure Business Success by Hiring the Right People!

The Alliance’s Auto Employee Assessment System, offered in conjunction with Assessment Associates International (AAI), will help AASP-MN members identify employees that not only have the technical skills for the job, but also good motivation, work habits and people skills.

How does it work?

Job candidates complete one of two questionnaires:

• Service Advisor/Estimator • Technician - including mechanical, body or painter

Candidates are assessed on motivation, attitude, dependability, initiative and other “soft skills.”

Assessments are completed over the internet, at any time of day or night, and results are emailed to the employer within minutes of questionnaire completion.

Scores are presented comparing the candidate to current, successful AASP-MN member employees.

Shops use the information to identify candidates that are a good fit with their work environment.

AASP-MN has validated these assessment tools, demonstrating their accuracy, fairness and legal defensibility.

Why use it?

• Enhanced employee effectiveness and fit with your work environment.

• More good hires and less turnover.

• Immediate results - a better bottom line for your shop.

• Objective, valid and defensible hiring tool.

• It’s affordable! AASP-MN member pricing is 50 percent off the retail price and starts as low as $15 per assessment.

Here’s how: Contact Assessment Associate International at (952) 8546551.

For additional information about this or other AASP-MN member benefit programs, contact the AASP-MN office at (612) 623-1110 or aasp@aaspmn.org.

124 Osseo Ave N • St. Cloud, MN 56303

THE GENIUS OF SMART WELDERS!

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AASP-MN MEMBER BENEFIT PROGRAMS WORKERS’ COMP INSURANCE AmeriTrust Group (formerly Meadowbrook Insurance Group) Contact: Brad Schmid 763-549-2247 / bschmid@cbizaia.com Up-front scheduled credit makes AmeriTrust one of the most competitive programs around for Worker‘s Compensation insurance. In addition, members are eligible to receive an annual dividend based on the group’s loss ratio.

For more information, log on to www.wcpolicy.com/aaspmn.

PROPERTY/LIABILITY INSURANCE CBIZ AIA Contact: Brad Schmid 763-549-2247 / bschmid@cbizaia.com CBIZ AIA and United Fire Group (UFG) have created a program for members that includes a special premium discount, exclusive coverage and potential safety group dividend. CBIZ AIA can present quotes from multiple carriers and, as an added bonus, offer members an exclusive 10% discount on their property/liability insurance premiums.

LEGAL CONSULTATION Fryberger, Buchanan, Smith & Frederick 800-496-6789 Members receive free, over-the-phone legal assessment and consultation (some restrictions apply) with an attorney who specializes in the area of law that is the subject of the call.

WEBSITE AND INTERNET MARKETING SOLUTIONS Autoshop Solutions Contact: Tony Mercury 919-267-1731 / tony@autoshopsolutions.com Autoshop Solutions has developed the most cutting-edge marketing platform for AASP members. Really Powerful Marketing (RPM) is an all-in-one program that bundles your website, pay-per-click, search engine optimization, social media, and much more!

With five levels of RPM to match your budget, goals, and competition, it’s built to drive your shop forward!

Net Driven Contact: Rich Mullen 877-860-2005, ext. 224 / rmullen@netdriven.com Net Driven is a market leader in website EMPLOYEE BENEFITS Business Planning Professionals and internet marketing solutions designed Contact: Dennis Begley exclusively for the automotive industry.

612-308-6577 / dennis@begley-group.com AASP-MN members who choose Net Business Planning Professionals will provide Driven are eligible for a $500 discount off AASP-MN members with quotes from their 1st year setup fees. multiple carriers for life insurance, health insurance, long-term care and disability TECHNICAL INFORMATION HOTLINE IDENTIFIX insurance.

800-288-6220 Members enjoy discounted prices on the UNIFORM & LINEN SUPPLIES AmeriPride Services industry’s #1 technical information hotline, Contact: Joel Hogstad Direct-Hit. 612-362-0318 / Joel.Hogstad@ameripride.com Discounted pricing to members on rental INFORMATION PROVIDERS of uniforms, entrance mats, shop rags, etc. Mitchell1 Contact: Mitchell1 Representative Purchases are also discounted. Members receive annual rebate equal to 10% of their 888-724-6742 x 6986 business with AmeriPride each year.

Mitchell1 offers AASP members special savings on Mitchell 1’s ProDemand, CREDIT CARD PROCESSING Manager SE & Teamworks products. For Association BankCard Services more information, contact Customer Contact: Mac Hardin Service at 888-724-6742, ext. 6986.

952-933-2026 / mach@retailfinancialservices.biz Mitchell International Competitive rates for AASP-MN members. Contact: Mitchell International Representative Terminals and printers sold at cost. Monthly 800-238-9111 rental of equipment is also available.

AASP members receive a 15% discount on any Mitchell RepairCenter TechAdvisor package. Visit repaircenter.mitchell.com/ Catalog/OEMRepair.aspx for more information.

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AASP-MN News

AUTO EMPLOYEE ASSESSMENT Assessment Associates International Contact: Ron Page 952-854-6551 / ronald.page@aai-assessment.com Designed to help facilitate and enhance hiring decisions. AASP-MN members receive 50% off retail price, starting as low as $15 per assessment.

BUSINESS FORMS/CALENDARS AASP-MN Contact: Jodi Pillsbury 612-623-1110 / jodi@aaspmn.org Discounted rates on printed business forms and calendars.

CHECK GUARANTEE SERVICES Certegy Check Services 877-520-2987 Discount rate of .75% to AASP-MN members. Use existing credit card terminal.

Fast claim payments.

SAFETY COMPLIANCE Complete, Health, Environmental & Safety Services, Inc. (CHESS) Contact: Carol Keyes 651-481-9787 / carkey@chess-safety.com AASP-MN members receive a 20% discount on Safety Data Sheet Management (SDSLinks), Right to Know(RTK)/Hazard Communication program customized for your facility and monthly safety reminders, and other safety, OSHA or environmental assistance.

PAYROLL PROCESSING CBIZ Payroll Contact: Carrie Hobrough 612-436-4620 / chobrough@cbiz.com Members receive 20% discount off standard payroll products and services (excluding 401k).

BUSINESS COACHING 180BIZ 540-833-2014 / info@180biz.com Members receive a 20% discount on oneon-one sales and management coaching programs (covering financial planning & analysis, strategic marketing, leadership and personnel development) without longterm commitments. Members also receive a 20% discount on monthly sales & management webinars as well as a 20% discount on all 180BIZ advisor training programs.

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AASP-MN News

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