AASP-MN News November 2019

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 1

November 2019

18th Annual Race for Automotive Education Registration (see page 10) PLUS: Help AASP-MN Spread the Word about MNCARS Initiatives

Your Champion. Your Ally. www.aaspmn.org

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 2

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 3

AASP-MN News is the official publication of the Alliance of Automotive Service Providers, Minnesota, Inc. 1970 Oakcrest Ave., Suite 102 Roseville, MN 55113 Phone: 612-623-1110 Fax: 612-623-1122 email: aasp@aaspmn.org website: aaspmn.org. To keep its readers better informed, AASP-MN News allows its columnists to fully express their opinions. All views expressed are not necessarily those of the publication. AASP-MN News is published by Thomas Greco Publishing, Inc. 2019 All rights reserved. Cover image www.istockphoto.com.

AASP of Minnesota is an association of independently-owned automotive service businesses and industry suppliers dedicated to improving the state’s automotive service industry and the success of its members.

AASP-MN BOARD MEMBERS 2019 - 2020 PRESIDENT Carl Thomas IMMEDIATE PAST PRESIDENT Will Latuff SECRETARY-TREASURER Matthew Feehan COLLISION DIVISION DIRECTOR Randy Miller MECHANICAL DIVISION DIRECTOR Tom Archambault ASSOCIATE DIVISION DIRECTOR Loren Feldkamp COLLISION SEAT Jesse Jacobson MECHANICAL SEATS Tony Newman Randy Notto, AAM

STAFF

CONTENTS Vol. 28 No. 11

COLLISION DIVISION DIRECTOR’S MESSAGE............................4 Here We Go Again

by Randy Miller, AASP-MN Collision Division Director LEGISLATIVE UPDATE................................................................5 Back and Forth in the Legislative Process

by Kevin Walli, AASP-MN Lobbyist LOCAL NEWS ............................................................................6 NATIONAL NEWS ......................................................................8 COMPLETE HEALTH, ENVIRONMENTAL AND SAFETY SERVICES (C.H.E.S.S.) ................................................................................14 I Got Poked DEG ESTIMATING TIPS ..............................................................18 PARTNERS IN PREVENTION ......................................................20 Zero-Percent Interest Loans for Small Businesses AASP-MN MEMBER BENEFIT PROGRAMS..................................22

EXECUTIVE DIRECTOR Judell Anderson, CAE OFFICE ADMINISTRATOR Jodi Pillsbury MEMBERSHIP COORDINATOR Tom Kluver PUBLISHED BY: Thomas Greco Publishing, Inc. 244 Chestnut St., Suite 202 Nutley, NJ 07110 PHONE: 973-667-6922 FAX: 973-235-1963 PUBLISHER Thomas Greco | thomas@grecopublishing.com SALES DIRECTOR Alicia Figurelli | alicia@grecopublishing.com CREATIVE DIRECTOR Lea Velocci | lea@grecopublishing.com EDITORIAL DIRECTOR Joel Gausten | joel@grecopublishing.com EDITORIAL & CREATIVE COORDINATOR Alana Bonillo | alana@grecopublishing.com OFFICE MANAGER Donna Greco | donna@grecopublishing.com

www.grecopublishing.com

UPCOMING EVENTS April 23, 2020 Annual Meeting & Leadership Conference Delta Hotels by Marriott Minneapolis Northeast 1330 Industrial Blvd.

Minneapolis, MN 55413

January 14, 15 & 16, 2020 18th Annual Race for Automotive Education ProKart Indoor Racing 14350 Rosemount Drive Burnsville, MN 55306

June 16, 2020 26th Annual AASP-MN Golf Outing Keller Golf Course 2166 Maplewood Drive Maplewood, MN 55109

ADVERTISERS’ INDEX aaa Auto Parts ....................................................9 AmeriPride ............................................................4 Axalta......................................................................IFC Buerkle Hyundai..................................................12 CHESS ....................................................................15 Dentsmart ............................................................8 FinishMaster ........................................................16 Inver Grove Honda/Inver Grove Toyota ....21 Jack McClard........................................................21 Keystone ..............................................................20 Maplewood Toyota............................................12 Mills Parts Center ................................................18

AASP-MN News

Mopar......................................................................18 Morrie’s ................................................................19 Motorwerks BMW ..............................................IBC MPA ........................................................................11 PAM’s Auto ..........................................................16 Proven Force........................................................OBC Reliable Automotive Equipment....................13 Rosedale Chevrolet............................................19 Roseville Chrysler ..............................................18 Straight & Square................................................5 Toyota Group ......................................................17

November 2019 | 3

AASP1119.qxp_AASP News 10/24/19 5:10 PM Page 4

COLLISION DIVISION DIRECTOR’S MESSAGE

Here We Go Again

“

by Randy Miller, AASP-MN Collision Division Director

Here we are in the fall of 2019. It was a short and wet summer. It really went quickly for us in the upper Midwest, since it didn’t start until June and ended in September. Let’s hope there is still some nice weather yet to come!

How we can pack the many personal events into 12 to 16 weeks is amazing.

My employees were busy taking their vacations and personal time, reflecting on last year’s grueling winter and spring. Many organizations and groups try not to schedule events or meetings in the summer, as they know they may have low attendance. They leave everyone alone, so we all can just do our thing.

Well, now that summer is over, I can feel some relief - only to think about what’s coming next. As a 38-year collision repair business owner, I’ve witnessed the reduction in my business

4 | November 2019

typically in September and October each year, as the kids go back to school and everyone shifts their lifestyles out of summer mode. If I examine my books and pull a graph it always takes a dip in the fall, even if we are slammed with work. This year is no exception. It may not be like that for everyone in the collision repair industry, but in southern Minnesota it seems to be a trend.

I have taken this opportunity every year to make the best of it by providing our CE classes for agents, or going through the shop, office equipment, toolboxes and paint booth to put everything in its place, clean and make needed repairs. We pressure wash the shop completely – from the ceiling on down – as the employees do appreciate, and now demand, a clean shop environment.

AASP-MN News

The opportunity to advance your shop starts again. I consider each fall to be the beginning of a new year for my business.

’’

There is an advantage to having this slight pause, but the most crucial thing is to get all employees geared up for the months ahead. We remind ourselves during shop meetings and discussions how the industry is going to ramp up through the winter months.

We make sure our processes are covered for all circumstances. Employees take their I-CAR classes and all the associations are getting busy introducing new seminars and learning opportunities. The industry has many activities including SEMA, Fender Bender Management Conference, PPG Conference, the AASP-MN’s Race for Automotive Education in January 2020 and the Annual Meeting & Leadership Conference in April, to mention a few. Plus, all the meetings and online, industry-specific seminars.

The opportunity to advance your shop starts again. I consider each fall to be the beginning of a new year for my business. Every shop owner has the choice to associate themselves with insurance companies and OEMs, many of which require retooling and education.

There are many seminars and industry leaders giving us more information than we can absorb. It’s truly amazing the amount that is out there. It takes a bit of research to determine what the priorities are for your business, but the information is out there. And, let’s not forget about the consolidators that are trying to get every business to join them by claiming to be the best in the industry. If you do the research, I’m sure you’ll find that most owners say they are busier than ever before.

So, with a little anxiety, I say let’s make it another good year. It starts now. Get your shop in shape to handle all of what’s coming - more deer hits, a good forecast for ice and snow and all the information that is there to be used by your shop personnel, technicians and management. This is a great opportunity for shops – it’s only going to get busier. No complaints here!

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 5

LEGISLATIVE UPDATE

Back and Forth in the Legislative Process

by Kevin Walli, AASP-MN Lobbyist

People who participate in the legislative process almost never get exactly what they want. This is clearly the case with AASP-MN’s proposal that would make it an unfair claims practice for an insurer to deny payment for a repair completed in accordance with an original vehicle manufacturer’s specifications.

We had our opening round of proposals and counter-proposals last March as the House and Senate Committee deadline approached. Even though the clock ran out on our efforts, we took it as a temporary setback and renewed our efforts to keep insurers at the table.

After meetings and conference calls in August and September, we are now on our fifth version of language to accomplish our objective. The insurance industry recently agreed to name a work group on their part and to meet with a work group on our part, to try

and resolve our remaining differences before the legislature convenes on February 11.

In fact, we probably need to get these things resolved several weeks before the 2020 Legislative Session begins so that we have time to brief our authors and committee chairs on our “agreement” to ensure that we have committee time reserved to hear and pass a compromise proposal.

In the end, our intention remains to make meaningful change to Minnesota’s insurance claims practices statute, which will ensure recognition of and payment for repairs properly made in accordance with a vehicle manufacturer’s directives.

This seems like a straightforward and sensible objective – one which will certainly provide for the safe operation of repaired vehicles. It is this broader public safety interest that we hope to

harness in order to find mutually acceptable language with our counterparts in the insurance industry.

So, we have gone back and forth, several times, and we have more of this back and forth ahead of us. As time consuming and frustrating as the pro-cess can be, however, it’s the customary path to change and improve the laws that govern the claims process. As such, we will keep at it until our goal is accomplished.

Your Champion. Your Ally.

www.aaspmn.org

124 Osseo Ave N • St. Cloud, MN 56303

THE GENIUS OF SMART WELDERS!

AASP-MN News

November 2019 | 5

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 6

LOCAL NEWS Highlights of the “Beyond the Four Strokes” and “GM Advanced Safety Systems” Seminars On October 16, the Alliance hosted “Beyond the Four Strokes” for automotive service professionals. The threehour clinic used real-world scenarios from several vehicle manufacturers to help answer the question, “What do you do when you have swapped plugs, injectors and coils and you still have a misfire?” The seminar also covered mechanical-related misfires diagnosis, SIDI engine service techniques and the most recent engine sensor technology.

On October 17, nearly 50 people attended “GM Advanced Safety Systems.” The clinic covered procedures to be followed while making collision repairs for safe operation of a vehicle post-accident, including: • Side Blind Zone Alert • Lane Departure • Haptic Seats • Rear Vision Camera • Parking Assist • Adaptive Cruise Control

$11,000. The majority of that money is earmarked to fund scholarships for students enrolled in an ASE Education Foundation-certified automotive program (collision or automotive service) in the state of Minnesota. Scholarship awards will be announced in the spring of 2020.

See page 10 or log on to aaspmn.org for details.

2020 Sponsorships Now Available Sponsorships are now available for AASP-MN’s 2020 networking activities and educational programming. Sponsorships help AASP-MN deliver quality programs and keep registration fees affordable. Sponsors are rewarded by increased visibility and recognition within the AASP-MN membership and industry-at-large. It’s a great way to stand out, expand marketing dollars and connect with the best shops in the industry. For more information, contact the AASP-MN office at (612) 623-1110 or visit the association’s website, aaspmn.org.

Help AASP-MN Spread the Word About MNCARS Initiatives!

Since 2016, AASP-MN has taken a leadership role in funding and managing Minnesota Careers in Automotive Repair and Service – a.k.a. MNCARS. Its goal is to ensure a future workforce for Minnesota’s automotive service industry by raising awareness and recruiting young people into technical college automotive education programs (collision and automotive service) and industry careers.

It was a packed house for the “GM Advanced Safety Systems” seminar.

Both sessions were presented by Jerry Tempel, principal tech training specialist, Raytheon Professional Services, at EP Auto, Tire & Glass (Eden Prairie). Thanks to Suburban Chevrolet for their sponsorship support of these clinics!

18th Annual Race for Automotive Education Announced The 18th Annual Race for Automotive Education is planned for January 14, 15 and 16, 2020 at ProKart Indoor Racing, Burnsville, MN. The event serves as the primary fundraiser for the AASP-MN Automotive Education Fund, which provides financial resources to support automotive students, enhance automotive programs and raise awareness of career opportunities in the automotive service industry. Since its inception, the fund has disbursed nearly $250,000 directly to students enrolled in automotive programs through the association’s scholarship program and SkillsUSA competition.

AASP-MN members and other industry supporters will organize teams to compete in kart racing at speeds of up to 40 miles per hour. When the final checkered flag waves, the Race for Automotive Education is expected to raise over

6 | November 2019

AASP-MN members from Kenny’s Clark & Goodyear (Bemidji) and Dale’s Auto Body (Grand Rapids) recently introduced students to career opportunities in auto service and collision repair during the Bemidji Career Academics Career Fair.

Important aspects of our recruitment efforts include: • Connecting with potential students, their parents and high school influencers, including counselors, to provide a better picture of the pathways to success and opportunity available in the automotive industry; • Developing an online site (carcareers.org) that serves as a centerpiece in educating our target audiences and the broader community on the opportunities available

AASP-MN News

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 7

within the automotive industry. This hub, and accompanying printed materials, will share the exciting careers, success stories and advantages that a two-year automotive program offers in getting started in the workforce; • Attending career fairs at schools and community locations to raise student awareness of industry careers and encourage them to think of automotive repair as more than a hobby; • Creating the MotorMouth toolbox as a resource for auto professionals to engage in auto career promotion in their local communities.

• MNCARS has just added a new way to reach students and inform them about opportunities in our industry.

Check out the new MNCARS YouTube channel to subscribe and see new videos as they are added from our students and partners.

Thank You to

Our Sponsors The following companies have made sponsorship commitments for AASP-MN’s educational programming and other activities in 2019: Platinum LKQ – Minnesota Lube-Tech & Partners Gold AASP National AmeriTrust Group Auto Value Parts Stores/APH Axalta Coating Systems CARSTAR CBIZ AiA Finishmaster PPG Automotive Finishes United Fire Group

You can also help MNCARS by sharing our work with your contacts. Follow our efforts on Facebook, Instagram and YouTube and by simply using the share function. The more you share, the more likely we are to reach more people that can benefit from MNCARS’ work.

Interested in other ways to help? Be sure to visit carcareers.org/motor-mouth/ to find more tools and information on how you can get involved!

Minnesota Careers in Auto Repair & Service (MNCARS) MNCARS is a non-profit organization established in 2016 by AASP-MN. Its sole purpose is to promote careers in the automotive industry, recruit young people into the state's college-level automotive

Silver aaa Auto Parts Enterprise Rent-A-Car National Coatings & Supplies/Single Source O’Reilly Auto Parts PAM’s Auto, Inc. Suburban Chevrolet

service and collision repair programs and, ultimately, into industry workplaces. To further those efforts, MNCARS recently participated in the following events:

• Wright Technical Center Career & College Fair • Bemidji Career Academies Career Fair • Reality Store: Dakota County Community Transition Interagency Committee

Thanks to our member MotorMouths who helped at these events!

• Scott Merschman, Kenny’s Clark & Goodyear, Bemidji • Paul Bignall, Dale’s Auto Body, Grand Rapids • Lee Schlosser, Autoworks Collision Center, Rockford • Jeremy Nordgren, Nordgren Automotive, Medina • Dan Sjolseth, Superior Service Center, Eagan

Take advantage of the resources in the MotorMouth toolbox! Get out and get active in your local community to promote industry careers!

AASP-MN News

Bronze C.H.E.S.S. Leadership Conference Vendor AkzoNobel Ameripride Services AutoZone BASF Dent Impressions Dentsmart PDR Heartman Insurance Monroe, Moxness, Berg, P.A. Napa Auto Parts Net Driven November 2019 | 7

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 8

NATIONAL NEWS

I-CAR Launches Enhanced Curriculum and Recognition Programs I-CAR has announced the official launch of the enhancements to its core education and recognition programs that it has been working on for the last few years. According to I-CAR, the changes include enhanced courses and programs, an improved student experience, plus better and more flexible pricing options and a series of program updates that will help ensure that repair technicians possess the right knowledge and skill level to correctly repair cars. For more information, visit www.i-cartraintogain.com/excellence.

www.langmarketing.com Detroit Has Lost the U.S. Market Forever Just 25 years ago, the Detroit Three (then heralded as the Big Three) dominated the new vehicle market in the U.S., with a 75 percent sales share. All that has changed. The Detroit Three accounted for only 45 percent of 2018 new vehicle volume, and there are strong indications that U.S. nameplate sales share will sink even further in the next few years.

The Detroit Three accounted for 75 to 78 percent of new vehicle volume each year between 1975 and 1995, but it plunged to 56 percent from 1995 to 2005.

Between 1995 and 2018, Detroit Three vehicle sales suffered a 40 percent loss of market share, resulting in tens of millions in light vehicle unit sales lost.

Lang Marketing estimates domestic nameplate aftermarket product sales have been reduced by a total of more than $100 billion at user-price from 1995 to 2018 as a result of the

8 | November 2019

changing VIO mix of domestic and foreign nameplates. This loss by domestic nameplates has been more than counterbalanced by the massive aftermarket product gain of foreign nameplate light vehicles.

Lang Marketing projects the Detroit Three’s share of 2023 new vehicle volume in the U.S. could fall below 40 percent as a result of the dramatic reduction of car models that it will offer and GM’s decision to discontinue hybrid models in favor of fully electric vehicles. $12 Billion DIFM Outlet Volume Surge Three forces are shifting Parts and Labor volume among repair outlets: The evolving mix of foreign and domestic nameplates in the U.S., the growing technical complexity of light vehicle repair and changes in the competitive strength of the major repair outlet groups.

These forces (and others) will create a $12 billion change during 2018 and 2019 in the parts and labor volume of the seven major groups of Do-It-For-Me (DIFM) outlets in the U.S. Six Major Takeaways: • Total light vehicle DIFM volume (parts and labor) will soar by $12 billion during 2018 and 2019, at user-price.

• Vehicle dealers will account for the largest share of parts and labor growth during this two-year span, generating approximately 30 percent of the $12 billion increase during 2018 and 2019.

• Repair specialists (outlets focusing on a limited array of vehicle repair) will rank second in DIFM volume growth, expanding their parts and labor sales $2.9 billion at user-price.

• Service stations and garages will rank third in the DIFM sales gain over this two-year span, recording a $2.3 billion increase.

AASP-MN News

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 9

• Three additional DIFM outlets will account for significant portions of the $12 billion car and light truck DIFM volume increase during 2018 and 2019: Foreign repair specialists, tire stores and discount stores/mass merchandisers with bays.

• Car and light truck parts will represent approximately 48 percent of the DIFM volume gain, with labor (purchased service) generating the majority, 52 percent, of the increase.

in order to be more competitive with independent (non-dealer) outlets.

• Evolving bay strategies of dealers are having a DIFM impact, as Lang Marketing projects dealers during 2019 will record one of their largest gains in service bay parts and labor growth in many years.

WELCOME NEW MEMBERS: OCTOBER 2019 A1A Auto Service Forest Lake

Meineke Car Care Burnsville Hopkins

Dependable Auto Brooklyn Park

Evolving Dealer Bay Parts and Labor Pricing A growing number of dealers are adopting an “all-makes, all-years” strategy which often involves not using OE parts when servicing select vehicles.

This enables dealers to be more competitive with independent (non-dealer) service outlets in the rapidly expanding Do-It-For-Me (DIFM) market for older cars and light trucks.

Six Major Takeaways: • Dealers are opening their bays to a wider range of vehicle age groups and nameplates.

• To attract a broader mix of vehicles (other than the nameplates they sell new) and to appeal to consumers with older vehicles, dealers are offering a variety of parts as alternatives to OE brands.

• Many dealers are offering a Good, Better, Best parts selection for service bay use. These parts vary in price and quality, relative to OE brands.

• OE brands are the Best level parts used by dealers, and Better parts are represented by OE supplier brands. Good parts (generally aftermarket brands) are obtained by dealers from a variety of sources.

• With average dealer Labor Rates topping $120 per hour, many dealers are lowering their labor prices for work on older vehicles

AASP-MN News

November 2019 | 9

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 10

A fundraiser to support the AASP-MN Automotive Education Fund…

Enhancing opportunities in automotive education through scholarships, program support and partnerships.

Start your engines!

Organize your team today. (This event would make a great employee outing!) The competition will consist of up to 12 teams each night with five members each and a crew chief.

These ain’t your daddy’s go karts!

ProKart’s fleet of RiMO EVO6 Race Karts are run on power-boosting, low-emission, renewable methanol for consistency and performance.

All proceeds will benefit the AASP-MN Automotive Education Fund When the final checkered flag waves and the adrenaline subsides, our goal is to raise over $11,000 over the three nights. Most of that money is earmarked to fund scholarships for students enrolled in a NATEF-certified automotive program (collision or mechanical) in the state of Minnesota. Scholarship awards will be $1,000 per student.

The race is on! Registrations will be accepted on a first-come, first-served basis. The Race for Automotive Education is sure to be a sell-out event, so don’t delay – register today! _____Team Sponsor $500 (Includes admission for six, including team captain and five racers) Team Name:___________________________________________ Contact:_____________________ Address:____________________________________________City:__________________Zip:______ Phone:____________________________________________Email:____________________________ Preferred Race Night:

_____Tuesday 1/14

Wednesday 1/15 (SOLD OUT)

_____Thursday 1/16

_____Race Sponsor $250

Racing is not in my blood, but I would like to support automotive students/programs in MN (Includes admission for two spectators) Sponsor Name:_________________________________________ Contact:_____________________ Address:____________________________________________City:__________________Zip:______ Phone:____________________________________________Email:____________________________ Please return with payment by 12/15/19 to: AASP-MN Automotive Education Fund 1970 Oakcrest Ave., Suite 102, Roseville, MN 55113 Phone: (612) 623-1110 / Fax: (612) 623-1122 / Email: aasp@aaspmn.org The AASP-MN Education Fund provides financial resources to support automotive students, enhance automotive programs and raise awareness of career opportunities in the independent automotive service industry.

10 | November 2019

AASP-MN News

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 11

CUSTOMER SATISFACTION IS OUR TOP PRIORITY. PARTNERS OFFER DEDICATED WHOLESALE CALL CENTERS. OVER 50 DELIVERY VEHICLES WITHIN PARTNER NETWORK. ALL PARTNERS OFFER TECHNICAL SUPPORT FOR ASSOCIATE VEHICLES.

Toll Free 800-238-6664 Direct 651-423-2432 Fax 651-423-2808

Toll Free 800-537-6072 Direct 651-204-4610 Fax 651-256-9258

Toll Free 800-569-5735 Direct 763-424-3472 Fax 763-424-4631

Toll Free 800-448-5912 Direct 952-435-8401 Fax 952-435-8515

Toll Free 800-642-2654 Direct 952-947-5432 Fax 877-947-5479

Toll Free 800-661-4765 Direct 952-895-9514 Fax 800-661-4768

Walser Nissan - Wayzata Toll Free 800-328-9552 Direct 651-484-8888 Fax 877-593-2526

Toll Free 800-328-3551 Direct 952-475-1721 Fax 952-475-2024

Contact Sales Representative Toll Free 800-592-9514 Direct 651-484-0975 Fax 651-484-1970

Mark Bowman

Cell 715-828-7638 Marxmale@aol.com

SUPPORTING MEMBERS OF

Toll Free 888-483-8840 Direct 651-484-0962 Fax 651-490-6674

PROUD SUPPORTING

MEMBER OF

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 12

12 | November 2019

AASP-MN News

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 13

AASP-MN News

November 2019 | 13

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 14

COMPLETE HEALTH, ENVIRONMENTAL AND SAFETY SERVICES (C.H.E.S.S.)

I Got Poked A technician was working on a car

least he doesn’t need to worry about

cancer. People with chronic hepatitis

that had been recovered after being

HIV/AIDS. That virus just doesn’t sur-

can transmit the disease, even if they

stolen. It was a mess, with drugs left in-

vive outside the human body and it

have no symptoms.

side. As the tech pulled off a panel, he

takes a pretty big dose to infect some-

felt a sharp prick. He had been poked

one.

with a discarded needle, which looked

What should that tech have done?

If he started to feel sick or disoriented,

The pathogen most likely to cause

a call to 9-1-1 would be in order. Other-

a work-related disease from blood ex-

wise, he needed to secure the needle,

posure is hepatitis B. That’s a very

wash the area with soap and water,

durable virus, able to live outside the

and tell his boss. If you were his boss,

a) Start sucking on the puncture to

human body for at least two weeks. It

you’d send him to your local occupa-

doesn’t take a big dose to infect. If you

tional health clinic. The clinic would fol-

b) Amputate

are pricked with a needle that was just

low the protocol laid out by the

c) Drop everything and run to the

used by someone with hepatitis B, dis-

Centers for Disease Control and Pre-

ease experts estimate that you have a

vention: Give him the very effective

d) Ignore it

six to 30 percent chance of getting the

vaccination against hepatitis B, if he

e) Figure you probably just got

disease. Hepatitis C is more common,

hasn’t had it; take a blood sample to

but harder to get. The experts esti-

test for disease and possibly give him

f) Wash it, report it, go to an occu-

mate that the chance of getting that

antibodies against the disease. The an-

from a fresh needlestick is one to three

tibodies need to be given soon after

percent; HIV’s risk: about 0.3 percent.

exposure, so you need to get him into

like it was filled with blood.

What would you do if you were that tech?

remove the venom

emergency room

HIV/AIDS, so your life is over

pational health clinic for appropriate medical follow-up

Why is hepatitis B a concern? In

the clinic that day or the next.

(Hint: The right answer is usually

most adults, a hepatitis B infection

the longest one).

causes a short-lived illness resembling

ees to do if they found a needle? If

the flu. Most people recover com-

they can leave it where it is, do that.

pletely. But about five percent of in-

Let the owner of the vehicle deal with

There’s no need to panic, but there

What would you tell your employ-

is a reason to act. That needle prick

fected adults (and 90 percent of

it. But if there’s any chance that a tech-

could infect you with a bloodborne

infected children) develop chronic hep-

nician could be pricked, pick up the

pathogen. There’s also a risk that the

atitis, where the disease causes severe

needle.

syringe held some dangerous drug. At

liver damage. It can also cause liver

14 | November 2019

AASP-MN News

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 15

LET US TURN THEM AROUND!

Don’t pick it up with your hands, even if you wear gloves. It’s too easy to poke yourself. That’s how a lot of nurses and laboratory technicians become infected. They recap needles successfully most of the time, but it only takes one miss to become infected. Instead, use pliers or another tool to pick up the needle. Then put it in a hard puncture-resistant container, such as a detergent jug. Seal the container and label it as infectious waste.

Needles that have been used on people are considered infectious waste. The easiest way to get rid of

Contact AASP-MN News Sales Director Alicia Figurelli

them is to take them to someone who routinely handles infectious waste, such as an occupational health clinic.

So, if you are going to the clinic, take

(973) 667-6922

the container with you. But if you can’t do that, the needle could be brought

ALICIA@GRECOPUBLISHING.COM

to a household hazardous waste collection site. According to the MPCA, “businesses that find infectious waste in employee, customer, or public areas or vehicles during cleaning” can handle those sharps the same way a household would.

The razor blades that we see abandoned throughout body shops are considered sharps. But their disposal isn’t regulated, because they don’t have the potential to be infected unless someone is cut with one. Decrease the risk of that. Have employees dispose of those in punctureresistant containers. We like what one shop did, using small paint cans labeled as “old razor blades.”

• Watch out for needles and other

The takeaways:

• If you find a sharp, handle it with sharps.

• If you are pricked: a tool.

Wash

Report Get medical attention within the next day.

AASP-MN News

November 2019 | 15

16 | November 2019

AASP-MN News

ANSWER: A dirty respirator, left out and missing one of its inhalation valves (because the user tried to clean it by blowing it out with compressed air).

What’s Wrong With This Picture?

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 16

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 17

WHY GENUINE PARTS? It’s the Right Thing to Do

You lose money when aftermarket parts don’t fit. Toyota Dealers are your best source for Genuine Toyota Parts. All it takes is one call.

For Toyota Genuine Parts please call one of these authorized local Toyota Dealers: Inver Grove Toyota 1037 Highway 110 Inver Grove Heights, MN PH: 651-306-4630 FAX: 654-457-8705 www.invergrovetoyota.com

Rochester Toyota 4365 Canal Place SE Rochester, MN 55904 PH: 507-424-2956 FAX: 507-424-0301 parts@rochestertoyota.com

Burnsville Toyota 14730 Buck Hill Road Burnsville, MN 55306 800-448-5912 PH: 952-435-8401 FAX: 952-435-8515

parts@invergrovetoyota.com

Maplewood Toyota 2873 Highway 61 Maplewood, MN 55109 PH: 651-490-2648 FAX: 651-490-2652 TOLL FREE: 877-574-0667 parts@maplewoodtoyota.com

ToyotaPartsAndService.com AASP-MN News

November 2019 | 17

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 18

ESTIMATING TIPS Mitchell: Frame Assembly R/R – Additional consideration: Mitchell CEG Collision Estimating Guide > Procedure Explanations > 9 Frame> Frame Assembly R & R NOTE: Frame Assembly R&R requires planning. Proper preparation and job sequencing are key to performing this operation. Also, special equipment, additional workspace and manpower may be needed.

NOTE: It may be necessary to transfer parts from the damaged frame or order new parts to use on the new frame. This cannot be determined until you see the new frame. The needed additional time for this operation must be estimated.

We also suggest utilizing page 17 of the SCRS Guide for additional considerations to frame replacement.

CCC: Impact to Labor when Replacing Door Shell & Mirror – The DEG has posted a video on YouTube demonstrating a scenario that requires manual line consideration when replacing a door shell and a door mirror that has multiple parts not included in the mirror assembly. Check it out here: youtu.be/F7SDISs_RQ8.

CCC: New Feature for Disassemble/Reassemble Mirror Assembly – In this video, the DEG shows how to use the new single line “disassemble/reassemble for refinishing” feature. This is a NOT INCLUDED operation when refinishing or replacing a mirror. Find it here: youtu.be/eGrQgBCVLDk. All Three Systems: Verifying OEM Repair information – A recent DEG Inquiry on a 2015 Lexus GX SUV revealed the importance of utilizing OEM repair information versus third-party “published” information without first doing a current-date information request.

The information available from the third-party service showed the engine must be R/I for access to replace the steering rack. However, when verifying the procedure in the OEM subscription site, the most current OEM procedure from Lexus had been updated NOT requiring the engine R/I for replacement of the steering rack.

This could potentially cause labor not required or missing required steps reflected in the correct repair information.

Note: The estimating databases are all intended to be used as a GUIDE ONLY - it is important to remember that the auto body professional performing the repair is in a position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair. You can view these tips and others on the DEG website, DEGWEB.ORG.

18 | November 2019

AASP-MN News

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 19

We carry a large inventory of Medium Duty truck parts.

• • • •

800-247-0585 651-639-2120 PARTS DIRECT:

Your Minnesota GM Wholesale Collision Parts Headquarters

Huge Inventory Competitive Discount Pricing Free Shipping on All Collision Parts Free Metro Delivery

24 Hour Fax: 651-639-2192

PARTS HOURS: Monday-Thursday: Friday: Saturday:

7:00am-8:00pm 7:00am-6:00pm 8:00am-4:30pm

www.rosedalechev.com email: cody@rosedalechev.com

2845 Hwy 35W North Located at I-35W & County Road C Roseville, MN

AASP-MN News

November 2019 | 19

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 20

PARTNERS IN PREVENTION

Zero-Percent Interest Loans for Small Businesses The Minnesota Pollution Control Agency (MPCA) provides zero-percent interest loans to small businesses for capital equipment purchases that meet or exceed environmental regulations and costs related to the investigation and cleanup of contaminated sites.

Some eligible projects include purchasing a solvent recycler, switching to a water-based parts washer or installing a new paint booth to switch to waterborne paint. Additionally, these projects could decrease your hazardous waste bill and reduce exposure to harmful pollutants for your employees, your customers and your shop’s neighbors.

They could also decrease regulatory fees and requirements.

Eligibility and conditions Many business sectors are eligible.

Projects that reduce regulatory obligations are highly encouraged. To qualify, a borrower must be an existing small business corporation, sole

20 | November 2019

proprietorship, partnership or association with: • Fewer than 100 full-time employees • An after-tax profit of less than $500,000 • A demonstrated ability to repay the loan Loan terms and conditions: • Loan amount between $1,000 and $75,000 • Zero percent-interest rate • Repayment term up to seven years • Flexibility in the types of collateral accepted Application and evaluation Currently, the MPCA is offering zero-percent interest loans. Lock in this rate by applying now! Benefits include an easy application process, flexible collateral options and a long seven-year payback. Awarded

AASP-MN News

applications are based on the applicant’s ability to secure and repay the loan, and the project’s expected environmental benefits. All project costs must be pre-approved and cannot be acted upon until the application process is complete. Borrowers must report on the project’s realized environmental and economic benefits.

When your loan has been repaid, the money will be loaned to other small businesses so they can make environmental improvements, too. It’s a virtuous cycle and you can be part of it.

A screening committee composed of financial and environmental professionals evaluates each application. Applications and more information can be found at pca.state.mn.us/regulations/ low-interest-environmental-loans or contact Kari Cantarero at (651) 7572875.

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 21

21 | November 2019

AASP-MN News

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 22

AASP-MN MEMBER BENEFIT PROGRAMS WORKERS’ COMP INSURANCE AmeriTrust Group (formerly Meadowbrook Insurance Group) Contact: Brad Schmid 763-549-2247 / bschmid@cbizaia.com Up-front scheduled credit makes AmeriTrust one of the most competitive programs around for Worker‘s Compensation insurance. In addition, members are eligible to receive an annual dividend based on the group’s loss ratio.

For more information, log on to www.wcpolicy.com/aaspmn.

PROPERTY/LIABILITY INSURANCE CBIZ AIA Contact: Brad Schmid 763-549-2247 / bschmid@cbizaia.com CBIZ AIA and United Fire Group (UFG) have created a program for members that includes a special premium discount, exclusive coverage and potential safety group dividend. CBIZ AIA can present quotes from multiple carriers and, as an added bonus, offer members an exclusive 10% discount on their property/liability insurance premiums.

LEGAL CONSULTATION Fryberger, Buchanan, Smith & Frederick 800-496-6789 Members receive free, over-the-phone legal assessment and consultation (some restrictions apply) with an attorney who specializes in the area of law that is the subject of the call.

AUTO EMPLOYEE ASSESSMENT Assessment Associates International Contact: Nate Page 952-854-6551 / nate@aai-assessment.com Designed to help facilitate and enhance hiring decisions. AASP-MN members receive 50% off retail price, starting as low as $15 per assessment.

WEBSITE AND INTERNET MARKETING SOLUTIONS Autoshop Solutions Contact: Tony Mercury 919-267-1731 / tony@autoshopsolutions.com Autoshop Solutions has developed the most cutting-edge marketing platform for AASP members. Really Powerful Marketing (RPM) is an all-in-one program that bundles your website, pay-per-click, search engine optimization, social media, and much more!

With five levels of RPM to match your budget, goals, and competition, it’s built to drive your shop forward!

BUSINESS FORMS/CALENDARS AASP-MN Contact: Jodi Pillsbury 612-623-1110 / jodi@aaspmn.org Discounted rates on printed business forms and calendars.

Net Driven Contact: Rich Mullen 877-860-2005, ext. 224 / rmullen@netdriven.com Net Driven is a market leader in website EMPLOYEE BENEFITS Business Planning Professionals and internet marketing solutions designed Contact: Dennis Begley exclusively for the automotive industry.

612-308-6577 / dennis@begley-group.com AASP-MN members who choose Net Business Planning Professionals will provide Driven are eligible for a $500 discount off AASP-MN members with quotes from their 1st year setup fees. multiple carriers for life insurance, health insurance, long-term care and disability TECHNICAL INFORMATION HOTLINE IDENTIFIX insurance.

800-288-6220 Members enjoy discounted prices on the UNIFORM & LINEN SUPPLIES AmeriPride Services industry’s #1 technical information hotline, Contact: Joel Hogstad Direct-Hit. 612-362-0318 / Joel.Hogstad@ameripride.com Discounted pricing to members on rental INFORMATION PROVIDERS of uniforms, entrance mats, shop rags, etc. Mitchell1 Contact: Mitchell1 Representative Purchases are also discounted. Members receive annual rebate equal to 10% of their 888-724-6742 x 6986 business with AmeriPride each year.

Mitchell1 offers AASP members special savings on Mitchell 1’s ProDemand, CREDIT CARD PROCESSING Manager SE & Teamworks products. For Association BankCard Services more information, contact Customer Contact: Mac Hardin Service at 888-724-6742, ext. 6986.

952-933-2026 / mach@retailfinancialservices.biz Mitchell International Competitive rates for AASP-MN members. Contact: Mitchell International Representative Terminals and printers sold at cost. Monthly 800-238-9111 rental of equipment is also available.

AASP members receive a 15% discount on any Mitchell RepairCenter TechAdvisor package. Visit repaircenter.mitchell.com/ Catalog/OEMRepair.aspx for more information.

22 | November 2019

AASP-MN News

CHECK GUARANTEE SERVICES Certegy Check Services 877-520-2987 Discount rate of .75% to AASP-MN members. Use existing credit card terminal.

Fast claim payments.

SAFETY COMPLIANCE Complete, Health, Environmental & Safety Services, Inc. (CHESS) Contact: Carol Keyes 651-481-9787 / carkey@chess-safety.com AASP-MN members receive a 20% discount on Safety Data Sheet Management (SDSLinks), Right to Know(RTK)/Hazard Communication program customized for your facility and monthly safety reminders, and other safety, OSHA or environmental assistance.

PAYROLL PROCESSING CBIZ Payroll Contact: Carrie Hobrough 612-436-4620 / chobrough@cbiz.com Members receive 20% discount off standard payroll products and services (excluding 401k).

BUSINESS COACHING 180BIZ 540-833-2014 / info@180biz.com Members receive a 20% discount on oneon-one sales and management coaching programs (covering financial planning & analysis, strategic marketing, leadership and personnel development) without longterm commitments. Members also receive a 20% discount on monthly sales & management webinars as well as a 20% discount on all 180BIZ advisor training programs.

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 23

TRUTH IS THE MOST IMPORTANT REPLACEMENT PART. Your customers’ confidence is priceless. Original BMW Parts are identical to Series production parts and just as reliable. Choose the parts you can trust. Choose Original BMW Parts. · · · · ·

Professional, experienced, friendly wholesale specialists 2-year nationwide warranty on all parts Same-day shipping on most parts Free delivery within Minneapolis metro area Nationwide parts locator

Motorwerks BMW 1300 West American Blvd., Bloomington, MN 55420 Wholesale Parts Hotline: 1-888-204-2700 24-Hour Parts Fax: 612-884-6065 Wholesale Email: epeterson@penskeautomotive.com Hours: Mon - Fri 7:30 a.m. - 6:00 p.m. Sat 8:00 a.m. - 4:00 p.m.

AASP-MN News

November 2019 | 23

AASP1119.qxp_AASP News 10/24/19 10:56 AM Page 24