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December 2019
Help Lead the Alliance: Call for Board Nominations PLUS: Happy Holidays from the AASP-MN Board of Directors and Staff
Your Champion. Your Ally. www.aaspmn.org
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AASP-MN News
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AASP-MN News is the official publication of the Alliance of Automotive Service Providers, Minnesota, Inc. 1970 Oakcrest Ave., Suite 102 Roseville, MN 55113 Phone: 612-623-1110 Fax: 612-623-1122 email: aasp@aaspmn.org website: aaspmn.org. To keep its readers better informed, AASP-MN News allows its columnists to fully express their opinions. All views expressed are not necessarily those of the publication. AASP-MN News is published by Thomas Greco Publishing, Inc. 2019 All rights reserved. Cover image www.istockphoto.com.
AASP of Minnesota is an association of independently-owned automotive service businesses and industry suppliers dedicated to improving the state’s automotive service industry and the success of its members.
AASP-MN BOARD MEMBERS
CONTENTS Vol. 28 No. 12
LEGISLATIVE UPDATE................................................................4 But Wait…There’s More! by Kevin Walli, AASP-MN Lobbyist LOCAL NEWS ............................................................................6
2019 - 2020 PRESIDENT Carl Thomas
NATIONAL NEWS ......................................................................10
IMMEDIATE PAST PRESIDENT Will Latuff
INSURANCE I.Q. ........................................................................14
SECRETARY-TREASURER Matthew Feehan
DEG ESTIMATING TIPS ..............................................................16
COLLISION DIVISION DIRECTOR Randy Miller
PARTNERS IN PREVENTION ......................................................18
MECHANICAL DIVISION DIRECTOR Tom Archambault
Painter Training
ASSOCIATE DIVISION DIRECTOR Loren Feldkamp
FEATURE....................................................................................20
COLLISION SEAT Jesse Jacobson MECHANICAL SEATS Tony Newman Randy Notto, AAM
STAFF
AASP-MN Demonstrates MNCARS Program Success and Other Benefits at National Board Meeting by Alana Bonillo AASP-MN MEMBER BENEFIT PROGRAMS..................................22
EXECUTIVE DIRECTOR Judell Anderson, CAE OFFICE ADMINISTRATOR Jodi Pillsbury MEMBERSHIP COORDINATOR Tom Kluver PUBLISHED BY: Thomas Greco Publishing, Inc. 244 Chestnut St., Suite 202 Nutley, NJ 07110 PHONE: 973-667-6922 FAX: 973-235-1963 PUBLISHER Thomas Greco | thomas@grecopublishing.com SALES DIRECTOR Alicia Figurelli | alicia@grecopublishing.com CREATIVE DIRECTOR Lea Velocci | lea@grecopublishing.com EDITORIAL DIRECTOR Joel Gausten | joel@grecopublishing.com EDITORIAL & CREATIVE COORDINATOR Alana Bonillo | alana@grecopublishing.com OFFICE MANAGER Donna Greco | donna@grecopublishing.com
www.grecopublishing.com
UPCOMING EVENTS April 23, 2020 Annual Meeting & Leadership Conference Delta Hotels by Marriott Minneapolis Northeast 1330 Industrial Blvd. Minneapolis, MN 55413
January 14, 15 & 16, 2020 18th Annual Race for Automotive Education ProKart Indoor Racing 14350 Rosemount Drive Burnsville, MN 55306
June 16, 2020 26th Annual AASP-MN Golf Outing Keller Golf Course 2166 Maplewood Drive Maplewood, MN 55109
ADVERTISERS’ INDEX AmeriPride ............................................................5 Buerkle Hyundai..................................................9 CBIZ ........................................................................IFC Dentsmart ............................................................16 FinishMaster ........................................................18 Inver Grove Honda/Inver Grove Toyota ....13 Jack McClard........................................................13 Keystone ..............................................................21 Maplewood Toyota............................................9 Mills Parts Center ................................................21 Mopar......................................................................21
AASP-MN News
Morrie’s ................................................................19 Motorwerks BMW ..............................................IBC MPA ........................................................................11 PAM’s Auto ..........................................................5 Proven Force........................................................OBC Reliable Automotive Equipment....................15 Rosedale Chevrolet............................................19 Roseville Chrysler ..............................................21 Straight & Square................................................4 Toyota Group ......................................................17
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LEGISLATIVE UPDATE
But Wait…There’s More! by Kevin Walli, AASP-MN Lobbyist
Month after month, I have been writing my column about the legislative effort to amend the insurance claims process to see that shops are paid for repair procedures called for by the original vehicle manufacturer. While this is an important priority for the Association, it is not the only focus of our work at the State Capitol. There are several other legislative committees that we watch to ensure that the business interests of AASP-MN members are taken into account. We routinely follow the House and Senate Tax Committees. Over the years, we have had the opportunity to support initiatives to change the point of imposition of sales tax on shop supplies and materials – to the benefit of members – and we have supported efforts to reduce the statewide business property tax.
We also routinely follow the Environment and Natural Resources Committees which set standards for proper handling and disposal of hazardous materials. In addition to following legislative activity, we have worked with the Minnesota Pollution Control Agency (MPCA) as it drafts rules for the handling and disposal of hazardous materials. Through routine contact with the MPCA staff, we have been able to provide a more practical approach for shops to comply with pollution control standards. As we look ahead, an area where we will likely be spending more time is in the Education Committees. Both K-12 and Higher Education Committees are hearing more and more about the challenge that many sectors of the economy are facing with finding a well-trained workforce. Certainly, the
automotive repair industry is facing a shortage of technicians coming into the business with at least a working familiarity of the tasks they will be asked to undertake in either a mechanical or collision repair shop. We will be watching for opportunities to inform legislators of the types of jobs that are available in the automotive repair industry and ensure that programs remain in place in high schools and technical colleges to provide the next generation of workers for the industry. While we continue to work on our OEM repair procedures proposal, we will strive to keep you informed of developments on these other fronts, as well.
124 Osseo Ave N • St. Cloud, MN 56303
THE GENIUS OF SMART WELDERS!
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AASP-MN News
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WELCOME NEW MEMBERS: NOVEMBER 2019 Berghammer Tire & Auto Red Wing
Heartthrob Exhaust Litchfield
Bergin Auto Body Eden Prairie
Midtown Auto Clinic Austin
Classic Collision Center White Bear Lake
Minor Details New Hope
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LOCAL NEWS Mech XChange Highlights On October 30, the Alliance hosted a Mech XChange event for auto service professionals at TGK Automotive in Hugo. Those in attendance were able to “talk shop” in a roundtable discussion about their knowledge and experiences with various SMS software. The in-depth discussion covered: • Major shop management systems currently in the marketplace • Features and functions • Digital vehicle inspections and other add-ons • Pros and cons
Help Lead the Alliance The Alliance is looking for automotive industry professionals who are interested in advancing the industry by serving in leadership positions on the AASP-MN Board of Directors and advisory committees in 2020. A number of positions will be open on the Collision, Mechanical and Associate Advisory Committees, as well as the Government & Regulatory Affairs Committee. There will also be two seats open on the AASP-MN Board of Directors, one collision and one mechanical. Involvement is a great way for AASP-MN members to get more involved in the Alliance, influence the direction of projects and priorities and positively impact the association and the industry. If you have a personal interest or would like to nominate someone else, contact the Nominating Committee Chair Will Latuff at (651) 224-2828 or wlatuff@latuffbrothers.com or the Alliance office at (612) 623-1110 or (800)852-9071 or aasp@aaspmn.org. Nominations must be received by January 10, 2020. Current Board Members and Term Expiration Date
• Carl Thomas, Lancer Service Auto Care, President – 3/31/21
• Matthew Feehan, Fix Auto Brooklyn Park, Secretary/Treasurer – 3/31/22
Attendees also enjoyed the time meeting and visiting informally with others who own/work in independently owned automotive service shops and touring the new TGK facility. Anderson Renews Professional Designation ASAE has announced that AASP-MN Executive Director Judell Anderson has met the qualifications necessary to renew her Certified Association Executive (CAE®) designation. The CAE is the highest professional credential in the association industry and is the marker of a committed association professional who has demonstrated the wide range of knowledge essential to manage an association in today’s challenging environment. To be designated as a Certified Association Executive, an applicant must have a minimum of three years of experience with nonprofit organization management, complete a minimum of 100 hours of specialized professional development, pass a stringent examination in association management and pledge to uphold a code of ethics. To maintain the certification, individuals must undertake ongoing professional development activities in association and nonprofit management. More than 4,200 association professionals currently hold the CAE credential. The CAE Program is accredited by the National Commission for Certifying Agencies (NCCA). Congratulations, Judell!
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• Will Latuff, Latuff Brothers, Immediate Past President – 3/31/20
• Loren Feldkamp, Lube-Tech & Partners, Associate Division Director – 3/31/22
• Tom Archambault, BLVD Autoworks, Mechanical Division Director – 3/31/21
• Randy Miller, Collision Specialists, Collision Division Director – 3/31/21
• Randy Notto, AAM, Lenfer Transmission & Automotive, Mechanical Seat – 3/31/20
• Jesse Jacobson, Heppner’s Auto Body, Collision Seat – 3/31/22
• Tony Newman, Dale Feste Automotive, Mechanical Seat – 3/31/22
Sponsorships Available for the 2020 Annual Meeting & Leadership Conference AASP-MN is accepting sponsorships for educational programming during its 2020 Annual Meeting & Leadership Conference. The event will take place on Thursday, April 23 at the Delta Hotels by Marriott Minneapolis Northeast, Minneapolis, MN. Sponsoring a program at the event provides a wonderful opportunity for companies to extend their support and outreach not only to existing customers, but to other potential customers in the automotive service industry. Companies may choose to sponsor a session hand-picked by the volunteer leaders of the Alliance with a contribution of $1,500. The following programs will be offered: • Opening General Session: “Leadership Redefined – Ownership, Engagement, Results” by Meridith Elliott Powell, MotionFirst (three available)
AASP-MN News
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• Luncheon Keynote: “Make Accountability Your Competitive AdvantageTM” by Sam Silverstein, Sam Silverstein Enterprises (four available) • “How to Use the StoryBrand Framework to Clarify Your Message” by Kim Walker, Shop Marketing Pros (two available) • “Prove It! File Documentation for Profit” by Kristen Felder, Collision Hub (two available) • “Top 8 Front Counter Mistakes and How to Avoid Them” by Rick White, 180BIZ (two available) Program sponsors receive: • Pre- and post-event promotion to 2,000-plus AASP-MN members and non-member auto service and collision repair businesses via the Alliance’s publication, AASP-MN News • Promotion via emails, faxes, event marketing brochures, AASP-MN website, press releases and on-site program materials and signage • Recognition before, during and after the event as a sponsor supporter • Access to AASP-MN members (the best in the business!) and other industry professionals If you would like to sponsor a program listed above, please contact the AASP-MN office at (612) 623-1110 or (800)852-9071 by December 31. Interns Available through Hennepin Technical College How would you like to: • Get the chance to try out a potential employee for two months at little to no cost to you • Help people get into our industry • Nurture the enthusiasm of a fresh (new to the industry) person • Mold someone into that go-to person in your shop Help a student with basic beginning skills become someone that fits in your shop’s environment—with your values and expectations. Students are eager to learn and don’t already have a predisposition on how a certain procedure should be done. Working in a shop brings the entire educational process to reality for students - with real deadlines, quality at its highest and the realization of the hustle and bustle of a finely tuned machine (your shop). Hennepin Technical College’s internships are running from 2-18-20 to 4-10-20 for the Brooklyn Park campus and 3-23-20 to 5-15-20 for the Eden Prairie campus. If you are interested or would like more information contact Tom Phillips at (763) 488-2473(BPC) or tphillips@hennepin tech.edu or Mike Janovski at (952) 995-1571 (EPC) or michael.janovski@hennepintech.edu.
Reporting Time: OSHA Recordkeeping and Environmental Deadlines It’s almost that time of year again. Note the deadlines detailed in the table below, through April 1, for OSHA recordkeeping, hazardous waste generators and air quality permit holders. For companies outside the Twin Cities metro area, hazardous waste reports are not due until August 1, but it is a good idea to gather your information early in the year. You can submit as early as April. *If you have an air quality permit B, C or D, you may be eligible to void your permit. If you voided your air permit, you must still maintain records of paint purchases, so continue to ask your jobber for an annual VOC report. For additional information, contact Carol Keyes of Complete Health, Environmental and Safety Services (C.H.E.S.S.) at (651) 842-9210 or carkey@chess-safety.com. When
What
Who’s Affected
December 15
Hazardous waste management reports due for Hennepin County Hazardous waste management annual report and license renewal for all metro counties, except Hennepin County
Hennepin County SQG and VSQG hazardous waste generators
January 31
OSHA 300A log summary – post from February 1 until April 30
Employers with 10 or more employees at any time during the year, even if there have been no injuries
March 2
OSHA 300A must be submitted electronically to osha.gov
In MN, any company with 20 or more employees
April 1
Air permit (VOC) reports due (forms should be mailed in mid-December to early January)
Air Quality Permit B, C and Permit D holders, LEF permit holders*
January 31
SQG and VSQG hazardous waste generators
New Bumper Recycling Service Available A-Con Recycling is offering AASP-MN member shops options to recycle automotive bumper cores. Members in the metro area can choose one of the following options: 1. Per-Call Basis - Your bumper cores will be picked up within three-to-five business days from the time you placed the call - $89 each stop. 2. Route Based - Automatic pickup every two weeks/twice per month - $170 per month. Some pickups outside of the metro area may be available, but are subject to additional fees. A-Con Recycling has the capability to pick up nearly 100 bumper cores in a single stop. AASP-MN member shops are eligible to set up a net 30-day charge account. For more information, call A-Con Recycling at (651) 252-6000. continued on page 8
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LOCAL NEWS continued from page 7 HAVE A SAFE AND HAPPY HOLIDAY SEASON From the AASP-MN Board of Directors & Staff
Hold the Date! AASP-MN Annual Meeting & Leadership Conference April 23, 2020 Delta Hotels by Marriott Minneapolis Northeast 1330 Industrial Blvd. Minneapolis, MN
Carl Thomas, Lancer Service Auto Care, President Matthew Feehan, Fix Auto Brooklyn Park, Secretary/Treasurer Will Latuff, Latuff Brothers, Immediate Past President Loren Feldkamp, Lube-Tech & Partners,
Watch for details as they become available in future issues of AASP-MN News and on the Alliance’s website, aaspmn.org.
Associate Division Director Tom Archambault, BLVD Autoworks, Mechanical Division Director Randy Miller, Collision Specialists, Collision Division Director Randy Notto, AAM, Lenfer Transmission & Automotive, Mechanical Seat Jesse Jacobson, Heppner’s Auto Body, Collision Seat Tony Newman, Dale Feste Automotive, Mechanical Seat Judell Anderson, Executive Director Kevin Walli, Lobbyist Jodi Pillsbury, Office Manager Tom Kluver, Membership Coordinator
Minnesota Careers in Auto Repair & Service (MNCARS)
Thank You to Our Sponsors
MNCARS is a nonprofit organization established in 2016 by AASP-MN. Its sole purpose is to promote careers in the automotive industry, recruit young people into the state's college-level automotive service and collision repair programs and, ultimately, into industry workplaces. To further those efforts, MNCARS recently participated in the following events:
• Dakota County Technical College Transportation Showcase, DCTC campus, Rosemount • District 196 STEM Career Fair, Rosemount High School, Rosemount • Winona Chamber Career Expo, MN State College SE Technical, Winona • Yellow Medicine East College & Career Day, Yellow Medicine East High School, Granite Falls • White Bear Lake Area Schools Career Pathways Expo, WBL High School, White Bear Lake
Thanks to our member MotorMouths who helped at these events! • Debi McConnell, Medi-Car, Rosemount • Tony Hoffman, Superior Service Center, Eagan & Apple Valley • Jim Schneider, Motor Parts & Equipment, Winona • Chad Christianson, Picht’s Body Shop, Granite Falls • Tom Archambault, BLVD Autoworks, St. Anthony • Will Latuff, Latuff Brothers Auto Body, St. Paul Take advantage of the resources in the MotorMouth toolbox! Get out and get active in your local community to promote industry careers!
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A Final Shout-Out to Our 2019 Sponsors Our sponsors play a key role in our organization. They support us. They provide us with extra resources to deliver exceptional programs, education and networking opportunities to members. They help us keep our costs and fees reasonable and affordable. Please acknowledge those companies that support us in this way!
The following companies have made sponsorship commitments for AASP-MN’s educational programming and other activities in 2019: Platinum LKQ – Minnesota Lube-Tech & Partners Gold AASP National AmeriTrust Group Auto Value Parts Stores/APH Axalta Coating Systems CARSTAR CBIZ AiA Finishmaster PPG Automotive Finishes United Fire Group Silver aaa Auto Parts Enterprise Rent-A-Car National Coatings & Supplies/Single Source O’Reilly Auto Parts PAM’s Auto, Inc. Suburban Chevrolet
AASP-MN News
Bronze C.H.E.S.S. Leadership Conference Vendor AkzoNobel Ameripride Services AutoZone BASF Dent Impressions Dentsmart PDR Heartman Insurance Monroe, Moxness, Berg, P.A. Napa Auto Parts Net Driven
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NATIONAL NEWS
SCRS Introduces the Guide to Complete Repair Planning Blueprint Optimization Tool The Society of Collision Repair Specialists (SCRS) announced it has introduced a new generation of the Guide to Complete Repair Planning at the 2019 SEMA Show. The new automated Blueprint Optimization Tool is a market-first for the national association and the collision repair industry. It was named the best new product of 2019 in the collision repair and refinish category by SEMA. “There has been a ton of design and development put into this software resource over the last year and a half, and we are all excited about the potential we believe it will deliver to collision repair shops,” shared SCRS Chairman Brett Bailey. “There are numerous legitimate repair operations and services our technicians provide that have the potential to go unrecognized on the estimate and final repair order; and we believe this tool is going to make a significant difference in helping to enhance estimate accuracy and ensure collision businesses are not missing line items and operations that are a part of the repair process.” In 2011, SCRS first published the Guide to Complete Repair Planning in a digital PDF format to aid repair facility personnel in formulating the most accurate repair plan in the estimate preparation process. The document serves as a guide to develop and maintain uniform processes performed in the repair facility, and as a reminder of steps that may need to be performed during the repair process. The item unveiled at the SEMA Show is a Software as a Service (SaaS) resource that SCRS has designed to advance the Guide to Complete Repair Planning. The new product has taken the once-static PDF document and evolved it into an intelligent, dynamic and customizable estimate analysis and optimization tool. SCRS has identified the advantages it can provide as a training mechanism for businesses seeking to grow their estimating department and as a solution for the auditing of estimates for thoroughness both before repairs commence and before final billing. It can also be used as a safeguard to ensure everyone within the business is meeting the expected goals of capturing necessary repair operations that have a high degree of impact on estimate accuracy. Equally important, this optimization tool allows the system administrator within the collision repair business to set their business practices, estimate rules and line items, based on the estimating system. The first release will be compatible with the CCC estimating product and will soon be expanded to additional estimating platforms. The SCRS Guide to Complete Repair Planning - Blueprint Optimization Tool will be available via the SCRS website, with intended installation dates starting in the first quarter of 2020. For more information about SCRS, or to join as a member, please visit scrs.com, call (877) 841-0660 or email info@scrs.com.
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Mike Anderson Honored The Collision Industry Hall of Eagles announced its 2019 Inductee is Michael Anderson of Collision Advice. Anderson was inducted November 6 during a ceremony that was attended by over 300 industry professionals at the Westgate Las Vegas Resort & Casino in Las Vegas. The event was held in conjunction with the National Auto Body Council (NABC) Recycled Rides Luncheon and Gifting. The Hall of Eagles, the collision industry’s Hall of Fame, honors exceptional individuals whose longterm efforts have reached beyond their jobs and self-interest to make significant contributions towards the betterment of the industry. Congratulations, Mike!
www.langmarketing.com Surging Vehicle Age Reshapes Aftermarket On January 1, 2019, light vehicles on U.S. roads reached an average age of 12.3 years. This 15 percent gain over the past 10 years was one of the largest average-age increases in more than 50 years. What makes this age growth even more remarkable is that it occurred despite a record surge in new vehicle sales between 2015 and 2018, which should have dampened the average age of vehicles. Six Major Takeaways: • The average age of cars and light trucks on U.S. roads continues to climb, reaching a record-high 12.3 years at the beginning of 2019. • The vehicle repair-age sweet-spot for cars and light trucks is being pushed into older vehicle age categories by the changing age mix of vehicles in the U.S. and longer-lasting parts on new vehicles. • The aging U.S. vehicle population is reshaping the types of aftermarket products that are sold, with value products gaining DIFM and DIY volume share. • Differences in the average age of domestic and foreign nameplates are shifting the types of products used (value versus premium) according to the vehicle nameplate. The increasing age of the vehicle population is generally positive for aftermarket (non-OE) brands since they are less expensive than OE brands. • How brands are distributed is being influenced by the changing age mix of vehicles. Aftermarket (nondealer) brands are primarily distributed by three channels: Traditional, integrated and import. • The changing age mix of vehicles is influencing where consumers have them repaired, with independent aftermarket outlets gaining a competitive advantage with their lower costs. Dealers are promoting their service bays to all makes and age categories of vehicles in order to adapt to the changing age mix of vehicles in the U.S.
AASP-MN News
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A fundraiser to support the AASP-MN Automotive Education Fund… Enhancing opportunities in automotive education through scholarships, program support and partnerships. Start your engines! Organize your team today. (This event would make a great employee outing!) The competition will consist of up to 12 teams each night with five members each and a crew chief. These ain’t your daddy’s go karts! ProKart’s fleet of RiMO EVO6 Race Karts are run on power-boosting, low-emission, renewable methanol for consistency and performance. All proceeds will benefit the AASP-MN Automotive Education Fund When the final checkered flag waves and the adrenaline subsides, our goal is to raise over $11,000 over the three nights. Most of that money is earmarked to fund scholarships for students enrolled in a NATEF-certified automotive program (collision or mechanical) in the state of Minnesota. Scholarship awards will be $1,000 per student. The race is on! Registrations will be accepted on a first-come, first-served basis. The Race for Automotive Education is sure to be a sell-out event, so don’t delay – register today! _____Team Sponsor $500 (Includes admission for six, including team captain and five racers) Team Name:___________________________________________ Contact:_____________________ Address:____________________________________________City:__________________Zip:______ Phone:____________________________________________Email:____________________________ Preferred Race Night:
_____Tuesday 1/14
Wednesday 1/15 (SOLD OUT)
_____Thursday 1/16
_____Race Sponsor $250
Racing is not in my blood, but I would like to support automotive students/programs in MN (Includes admission for two spectators) Sponsor Name:_________________________________________ Contact:_____________________ Address:____________________________________________City:__________________Zip:______ Phone:____________________________________________Email:____________________________ Please return with payment by 12/15/19 to: AASP-MN Automotive Education Fund 1970 Oakcrest Ave., Suite 102, Roseville, MN 55113 Phone: (612) 623-1110 / Fax: (612) 623-1122 / Email: aasp@aaspmn.org The AASP-MN Education Fund provides financial resources to support automotive students, enhance automotive programs and raise awareness of career opportunities in the independent automotive service industry. 12 | December 2019
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INSURANCE I.Q.
Automobile Exposures
A safety checklist developed by UFG for automotive service providers
The use of vehicles can present various claim exposures. These exposures can include vehicles loaned to customers, pick-up and delivery of customer vehicles, test drives, parts runs and business errands, courtesy rides and towing services. Liability controls include, but are not limited to: – Motor vehicle driving records (MVRs) of all employee drivers should be reviewed annually. Potential new driver MVRs should be reviewed at the time of hire and annually thereafter. MVRs for drivers with marginal driving records should be reviewed more than once a year. Drivers with poor driving records should be excluded from driving company and customer vehicles. – Drug and alcohol testing should be completed on all prospective new employees. A post-incident drug and alcohol testing policy should be in place. – A fleet safety policy including no cell phone use and no texting should be in writing and reviewed with all drivers. A signed copy should be kept on file. The fleet safety policy and safe driving procedures for company or customer vehicles should be reviewed with drivers at least annually. – Non-employees should be prohibited from driving or riding in company vehicles. Personal use of company vehicles should be prohibited or limited to owners and managers. – Obtain insurance information for any employee vehicle being used for company business. Conduct at least an annual inspection of non-owned vehicles used for company business to ensure they are safe to drive.
– Towing operations, if hired out, should provide proof of insurance. – Loaner vehicles, if provided, should be limited to customers who are over 21 years old. Drivers should be required to present proof of a valid driver’s license and auto insurance. A photocopy should be made of their license and insurance information. A liability waiver should be signed. – Test drivers must have a valid driver’s license and auto insurance. A photocopy should be made of their license and insurance information. A liability waiver should be signed. – If selling vehicles, customer road tests should be limited to a predetermined route or a set time out. An employee should accompany all test drives. No overnight tests should be allowed. – Vehicles used for business errands and as courtesy vehicles should receive regular maintenance with records kept on file. – Vehicles should be inspected before each use. For more information, contact Brad Schmid at 763-549-2247 or bschmid@cbiz.com.
This document provides minimum guidelines that may be used to assist in your safety efforts. The list is not exhaustive as additional information may be warranted.
LC-AASP-7165 0215 © UFG 2014. All rights reserved.
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ESTIMATING TIPS Mitchell: Add to R/R with 3rd Row Seat Option – The DEG has posted a video on YouTube showing an example of non-included operations on a vehicle with optional accessories, such as a third row seat. Check it out here: https://youtu.be/_4orTKLjQOI.
CCC: Updated Guide to Estimating (GTE P Pages) – CCC/MOTORS has updated the Guide to Estimating (P Pages). Users can access the most current, up-todate information by visitng this link: https://help.cccis.com/webhelp/motor/gte/guide.htm
Audatex: Frequently Asked Questions (FAQs) – Pages 153157 of the Audatex DBRM Guide provides helpful information to commonly asked questions and provides scenarios and answers about the Audatex program.
Users can quickly identify new changes in blue text or by the icon showing an update to a specific section.
An example of a question answered in Section 5-2: “Question: Does Flex Additive listed in the “Included Operations” include the cost of the flex additive? Answer: Audatex includes the time in the labor. However, the estimate preparer decides what is, or is not, included in the Paint Materials. For additional information, refer to section 4-4 Refinish Guidelines – Paint Materials and Paint Materials and Costs.”
Audatex: Rocker Moldings/Body Side Moldings – Audatex users will not find the door body side moldings/rocker moldings in the respective location in the door or rocker group. Users will need to see the “STRIPES AND MOLDINGS” category for the correct part labor and pricing information. It is also important to ensure the correct vehicle options are selected from the vehicle options tab. Some moldings are considered “optional accessories” and will not default them unless the option is selected correctly.
Note: The estimating databases are all intended to be used as a GUIDE ONLY - it is important to remember that the auto body professional performing the repair is in a position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair. You can view these tips and others on the DEG website, DEGWEB.ORG.
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WHY GENUINE PARTS? It’s the Right Thing to Do
You lose money when aftermarket parts don’t fit. Toyota Dealers are your best source for Genuine Toyota Parts. All it takes is one call. For Toyota Genuine Parts please call one of these authorized local Toyota Dealers: Inver Grove Toyota 1037 Highway 110 Inver Grove Heights, MN PH: 651-306-4630 FAX: 654-457-8705 www.invergrovetoyota.com
Rochester Toyota 4365 Canal Place SE Rochester, MN 55904 PH: 507-424-2956 FAX: 507-424-0301 parts@rochestertoyota.com
Burnsville Toyota 14730 Buck Hill Road Burnsville, MN 55306 800-448-5912 PH: 952-435-8401 FAX: 952-435-8515
parts@invergrovetoyota.com
Maplewood Toyota 2873 Highway 61 Maplewood, MN 55109 PH: 651-490-2648 FAX: 651-490-2652 TOLL FREE: 877-574-0667 parts@maplewoodtoyota.com
ToyotaPartsAndService.com AASP-MN News
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PARTNERS IN PREVENTION
Painter Training It’s time to renew training for most painters. Who this applies to Refresher training for painters is required by the 6H NESHAP every five years. The 6H NESHAP is the federal air quality rule that regulates all auto body shops in the country. Most shops certified that they were following the requirements of the 6H NESHAP in late 2010 or early 2011. Considering the five-year cycle, it may be time for painters to receive refresher training over the next year or so. Some shops filed a petition for exemption from the federal 6H NESHAP stating that they don’t spray products containing cadmium, chromium, lead, manganese, nickel or their compounds or use methylene chloride. If your shop filed a petition for exemption, you don’t have to train painters or resubmit anything. However, make sure those metals and methylene chloride haven’t crept back into the shop. Pay special attention to the SDS for new products or check with your supplier. Painter training also applies to shops that follow the Minnesota Conditionally Exempt Source rule for auto body refinishing. This rule allows auto body shops to follow the requirements of the rule rather than obtain an air permit. This rule states that painters must be trained within 180 days after they are hired and every five years after that. Training that complies with the 6H requirements satisfies the state rule. Painters who received 6H training less than five years ago don’t have to renew their training now. However, it may be easier to keep everyone on the same schedule and train all painters now.
Environmental and safety benefits The goal of the federal and state painter training requirement is to reduce the amount of air pollution that is released into the air. For that reason, refresher training must cover how to improve transfer efficiency, use the best spray gun and equipment for the situation and keep the booth and filter in good working order. Training must also include an overview of the 6H NESHAP. Painting well is a skill and all skills can be improved and updated. Well-trained painters use less paint and thinners which means more paint ends up on the customer’s car – not on masking and filters. It also means less air pollution is leaving your shop and the air outside is cleaner and healthier for everyone. For more information If you have questions about how the federal 6H NESHAP or the Minnesota Conditionally Exempt Source rules apply to your shop, contact the Small Business Environmental Assistance Program at the Minnesota Pollution Control Agency at (800)657-3938 or (651) 282-6143, email smallbizhelp.pca@ state.mn or visit pca.state.mn.us/bodyshop. SBEAP provides free, confidential assistance to help small businesses understand environmental rules, reduce wastes and emissions and reduce regulatory obligations.
Requirements Painters must receive a combination of hands-on and classroom training. Although work experience may be substituted for the hands-on part of the initial training, this cannot be done for the refresher training. Keep records of the dates of initial and refresher training for each painter. Do not submit records of the refresher training, but make sure records are stored where they can be found easily if an inspector asks for them. Painters, you may want to keep your own copy of your training records. Shops can provide refresher training themselves or have painters take a training course. Check to see if your paint or equipment vendor offers refresher training. If not, one option is the Iowa Waste Reduction Center. They provide online training at sprayitright.com. It costs about $100, takes two hours to complete and can be done at each painter’s own pace and schedule. Double-check that records for other 6H NESHAP requirements are in order, too. This includes annual usage for paint strippers containing methylene chloride and how much methylene chloride is in them, documentation that spray guns are HVLP or have HVLP-equivalent transfer efficiency, documentation that paint booth filters have 98 percent capture efficiency and the test method used to determine the capture efficiency and records of any deviations from the 6H NESHAP requirements.
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AASP-MN News
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AASP-MN News
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FEATURE
AASP-MN Demonstrates MNCARS Program Success and Other Benefits at National Board Meeting By Alana Bonillo The National Board of the Alliance of Automotive Service Providers (AASP) hosted its semi-annual meeting last month in Las Vegas during the 2019 SEMA Show. State affiliate representatives and other industry professionals gathered to discuss issues and possible solutions in regard to legislation, recruitment efforts and the growing need to repair vehicles according to OEM requirements. AASP-MN Executive Director Judell Anderson was pleased to report the latest efforts with the association’s successful Minnesota Careers in Automotive Repair and Service (MNCARS) campaign, which is designed to help recruit young people into the automotive field. “MNCARS has continued to evolve. Most recently, we updated our website with some video content featuring students’ voices in hopes their messages will resonate with more young people like themselves.” The two-minute video, which can be viewed at carcareers.org, features students sharing their personal views on industry opportunities and what they enjoy most about the automotive field. During the month of October, the site had over 1,400 visitors. The MNCARS campaign includes social media activity on Facebook and Instagram as well as short 10- to 20-second snippet video ads via YouTube. Anderson shared the many resources available to members via the website’s MotorMouth toolbox, including PowerPoint presentations and display materials that members can use for Career Fairs and other events in their local communities. Visiting Career Fairs to talk to students in person is a large part of the MNCARS effort. Anderson highlighted the work of Bruce Tschida, AASP-MN member
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and National Board past president, who fabricated a large model pedal car to bring to these Career Fairs as an eyecatching conversation starter. In other business, Danny Gredinberg, administrator of the Database Enhancement Gateway (DEG), reflected on the free estimating resource’s growth over the past year. Since its inception, the DEG has received 14,422 Database Inquiries — an increase of 1,977 over last year. The breakdown among the three Information Providers is 1,453 with CCC, 254 with Audatex and 270 with Mitchell. About 50 percent of inquiries to CCC have resulted in adjustments to its system, with Audatex and Mitchell having about a 28 percent change rate. Gredinberg also reported that he spent the past year working with the Society of Collision Repair Specialists (SCRS) – which supports the DEG along with AASP – to develop its new Blueprint Optimization Tool (BOT). He explained the easy-to-use estimate analysis tool immediately identifies labor operations, line items and customizable charges that could be overlooked on an estimate. With three clicks of a button it will enter items into the estimate, eliminating having to do so manually line by line. Tom Tucker of the Auto Care Association was on hand to update Board members on various legislative affairs across the country. He announced his group will not support the proposed OE repair procedures language as currently drafted, stating the organization’s belief that the measure would ultimately restrict consumer choice. “While we support the safe repair of all vehicles, we are working across multiple industry groups to find consensus language that all stakeholders can get behind while keeping consumer choice and safety at the center of the issue.”
AASP-MN News
Danny Gredinberg, administrator of the Database Enhancement Gateway, reports on the latest successes with the AASP National supported resource. Anderson argued that is not the case for most legislation across the nation, especially in Minnesota. The legislation AASP-MN is working to pass would make it an unfair claims practice for an insurance company to deny payment for repair operations performed in accordance with OEM procedures and would not change current state law relating to the types of parts allowed. She explained that the ultimate goal was to make sure body shops get paid for doing proper repairs. Legislative talks continued with Wayne Weikel of the Alliance of Automobile Manufacturers, who stated his belief that auto manufacturers and collision repairers have interests that align legislatively. He told the Board members he is on hand to serve as a resource if there is anything his association can do to help with their respective efforts. The Board also heard from Jennifer Maher of TechForce, whose mission is to encourage young people to join technical fields, including the mechanical and collision repair industry. Maher explained her group is reaching out to organizations like AASP to establish relationships in hopes of creating partnerships to help students “get their legs.” More information on AASP National can be found at autoserviceproviders. com.
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AASP-MN MEMBER BENEFIT PROGRAMS PROPERTY/LIABILITY AND WORKERS’ COMP INSURANCE CBIZ AIA Contact: Brad Schmid 763-549-2247 / bschmid@cbizaia.com CBIZ AIA and United Fire Group (UFG) have created a program for members that includes a special premium discount, exclusive coverage and potential safety group dividend. CBIZ AIA can present quotes from multiple carriers and, as an added bonus, offer members an exclusive 10% discount on their property/liability insurance premiums.
WEBSITE AND INTERNET MARKETING SOLUTIONS Autoshop Solutions Contact: Tony Mercury 919-267-1731 / tony@autoshopsolutions.com Autoshop Solutions has developed the most cutting-edge marketing platform for AASP members. Really Powerful Marketing (RPM) is an all-in-one program that bundles your website, pay-per-click, search engine optimization, social media, and much more! With five levels of RPM to match your budget, goals, and competition, it’s built to drive your shop forward!
EMPLOYEE BENEFITS Business Planning Professionals Contact: Dennis Begley 612-308-6577 / dennis@begley-group.com Business Planning Professionals will provide AASP-MN members with quotes from multiple carriers for life insurance, health insurance, long-term care and disability insurance.
Net Driven Contact: Rich Mullen 877-860-2005, ext. 224 / rmullen@netdriven.com Net Driven is a market leader in website and internet marketing solutions designed exclusively for the automotive industry. AASP-MN members who choose Net Driven are eligible for a $500 discount off their 1st year setup fees.
UNIFORM & LINEN SUPPLIES AmeriPride Services Contact: Joel Hogstad 612-362-0318 / Joel.Hogstad@ameripride.com Discounted pricing to members on rental of uniforms, entrance mats, shop rags, etc. Purchases are also discounted. Members receive annual rebate equal to 10% of their business with AmeriPride each year.
TECHNICAL INFORMATION HOTLINE IDENTIFIX 800-288-6220 Members enjoy discounted prices on the industry’s #1 technical information hotline, Direct-Hit.
INFORMATION PROVIDERS Mitchell1 CREDIT CARD PROCESSING Contact: Mitchell1 Representative 888-724-6742 x 6986 Association BankCard Services Mitchell1 offers AASP members special Contact: Mac Hardin savings on Mitchell 1’s ProDemand, 952-933-2026 / Manager SE & Teamworks products. For mach@retailfinancialservices.biz Competitive rates for AASP-MN members. more information, contact Customer Terminals and printers sold at cost. Monthly Service at 888-724-6742, ext. 6986. rental of equipment is also available. Mitchell International LEGAL CONSULTATION Contact: Mitchell International Representative Fryberger, Buchanan, Smith & Frederick 800-238-9111 AASP members receive a 15% discount on 800-496-6789 any Mitchell RepairCenter TechAdvisor Members receive free, over-the-phone package. Visit repaircenter.mitchell.com/ legal assessment and consultation (some Catalog/OEMRepair.aspx for more restrictions apply) with an attorney who information. specializes in the area of law that is the subject of the call.
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AASP-MN News
AUTO EMPLOYEE ASSESSMENT Assessment Associates International Contact: Nate Page 952-854-6551 / nate@aai-assessment.com Designed to help facilitate and enhance hiring decisions. AASP-MN members receive 50% off retail price, starting as low as $15 per assessment. BUSINESS FORMS/CALENDARS AASP-MN Contact: Jodi Pillsbury 612-623-1110 / jodi@aaspmn.org Discounted rates on printed business forms and calendars. CHECK GUARANTEE SERVICES Certegy Check Services 877-520-2987 Discount rate of .75% to AASP-MN members. Use existing credit card terminal. Fast claim payments. SAFETY COMPLIANCE Complete, Health, Environmental & Safety Services, Inc. (CHESS) Contact: Carol Keyes 651-481-9787 / carkey@chess-safety.com AASP-MN members receive a 20% discount on Safety Data Sheet Management (SDSLinks), Right to Know(RTK)/Hazard Communication program customized for your facility and monthly safety reminders, and other safety, OSHA or environmental assistance. PAYROLL PROCESSING CBIZ Payroll Contact: Carrie Hobrough 612-436-4620 / chobrough@cbiz.com Members receive 20% discount off standard payroll products and services (excluding 401k). BUSINESS COACHING 180BIZ 540-833-2014 / info@180biz.com Members receive a 20% discount on oneon-one sales and management coaching programs (covering financial planning & analysis, strategic marketing, leadership and personnel development) without longterm commitments. Members also receive a 20% discount on monthly sales & management webinars as well as a 20% discount on all 180BIZ advisor training programs.
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